Database Develop

[Q] Possible Blown Speaker...

I think the speaker on my One has blown. The sound is very distorted even when on low volumes. Could this be a software issue or is it most likely to be hardware?
I have unlocked the bootloader and flashed the latest version of TrickDroid so I'm not sure where I stand with the warranty.
Thanks is advance.

On HTC warranty - most probably it is void now. You can call them and check if they are willing to fix a rooted phone.
In EU (and I assume you are in UK) you have Statutory Warranty - 2 years.This is regulated by consumer regulations and this comes from EU. This one is NOT void through rooting - http://piana.eu/root. This said - I am currently having serious problems with fixing my S3 this way in Norway (legislation is identical) and I have to go through consumer counsel/tribunal which takes up to 6 months in total...

If you're in a country where covered by appropriate legislation, a Sale of Goods Act law will almost certainly a problem like this so soon after purchase, especially considering you're not at fault.
Check out if your country has such legislation which covers you, and if so ask for a replacement under that legislation. If not, eh... ask politely?

I think the speaker on my One has blown. The sound is very distorted even when on low volumes. Could this be a software issue or is it most likely to be hardware?
I have unlocked the bootloader and flashed the latest version of TrickDroid so I'm not sure where I stand with the warranty.
Thanks is advance.
Click to expand...
Click to collapse
Forgive my ignorance as I have only had Samsung phones the past few years but, shouldn't you just be able to flash back to stock and unroot? I wouldn't think it would be too difficult. However, as I said, I have only had experience with Samsung phones for a while.

matthewmcquay said:
Forgive my ignorance as I have only had Samsung phones the past few years but, shouldn't you just be able to flash back to stock and unroot? I wouldn't think it would be too difficult. However, as I said, I have only had experience with Samsung phones for a while.
Click to expand...
Click to collapse
Yes I agree. Flash stock and get a replacement
Sent from my Desire HD using Tapatalk 2

matthewmcquay said:
Forgive my ignorance as I have only had Samsung phones the past few years but, shouldn't you just be able to flash back to stock and unroot? I wouldn't think it would be too difficult. However, as I said, I have only had experience with Samsung phones for a while.
Click to expand...
Click to collapse
The bootloader is nlocked through HTCDev so they have the IMEI. Also when you relock it says 'relocked' instead of 'locked' (exactly like when you mess with pc odin and you flash back to a samsung rom it says 'official' but the flash counter isn't reset). To be able to get back a 'locked' status (so the equivalent of triangle away on samsung devices) you need s-off.

CreepyDroid said:
The bootloader is nlocked through HTCDev so they have the IMEI. Also when you relock it says 'relocked' instead of 'locked' (exactly like when you mess with pc odin and you flash back to a samsung rom it says 'official' but the flash counter isn't reset). To be able to get back a 'locked' status (so the equivalent of triangle away on samsung devices) you need s-off.
Click to expand...
Click to collapse
Unlocking doesn't void the warranty more than likely. At least here in the U.S they don't care
It depends on the carrier
Sent from my One X using Tapatalk 2

Dump your hboot and upload it here. Then tell me what should be written there instead of relocked I can rename it for you

Riyal said:
Dump your hboot and upload it here. Then tell me what should be written there instead of relocked I can rename it for you
Click to expand...
Click to collapse
Magic isn't allowed on XDA.

I'm gonna report on this tomorrow... I got a couple of pops in my speaker when playing YouTube videos on the lowest volume at first. For some reason when I played music at full volume there were no problems but as soon as I put the volume lower and played a YouTube video every know and then i would get a pop sound.
Sent from my HTC One using xda premium

I just took then phone back to a Phones4U shop and they replaced it there and then. It would seem if the phone develops a fault within 28 days of purchase you can take it back to the retailer instead of HTC. Most retailers wouldn't have a clue if you have unlocked the bootloader and flashed custom Roms so it didnt matter.
As I couldnt find the correct RUU I just took it into the shop with TrickDroid's Rom still installed and they didn't question it at all!! :laugh:

dr9722 said:
I just took then phone back to a Phones4U shop and they replaced it there and then. It would seem if the phone develops a fault within 28 days of purchase you can take it back to the retailer instead of HTC. Most retailers wouldn't have a clue if you have unlocked the bootloader and flashed custom Roms so it didnt matter.
As I couldnt find the correct RUU I just took it into the shop with TrickDroid's Rom still installed and they didn't question it at all!! :laugh:
Click to expand...
Click to collapse
Yours might possibly be a newer batch phone now. Can u check for the iconic 'gap' at the top and bottom or for any overhang.
Sent from my HTC One using xda premium

yvibes said:
Yours might possibly be a newer batch phone now. Can u check for the iconic 'gap' at the top and bottom or for any overhang.
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Oh my god didn't notice that before. Yes there is a small gap at the top, very minor at the bottom. Cant see any overhang.

dr9722 said:
Oh my god didn't notice that before. Yes there is a small gap at the top, very minor at the bottom. Cant see any overhang.
Click to expand...
Click to collapse
OK they are definitely still shipping first batch phones. Anyone wanting exchange should still wait.
Sent from my HTC One using xda premium

I have the same issue on my phone. Tried the included Thor movie, speakers crackle at any volume. So many issues with the phone! Still love it, will arrange for a return and exchange hopefully with a second batch phone.

dr9722 said:
I think the speaker on my One has blown. The sound is very distorted even when on low volumes. Could this be a software issue or is it most likely to be hardware?
I have unlocked the bootloader and flashed the latest version of TrickDroid so I'm not sure where I stand with the warranty.
Thanks is advance.
Click to expand...
Click to collapse
Hi there, do you have the youtube link for the crack sound? I want to try with my New One estimate to arrive tomorrow.

After further investigation, the sound problem only shows up when certain videos are played (hi-def MKVs I think). Sound is fine otherwise, so I think it is a software issue. Can anyone else try THOR on HTC Watch, at the beginning of the film, when it should be silent, do you hear the speakers crackle even at low volumes?

On my replacement handset the bottom speaker has totally gone. No sound coming through it at all. Back to Phones4U :crying:

Wth, how am I suppose to buy this phone online when there are so many problems detected????? I need to buy 4 phones online and the main problem is that I won't even be able to return in case of problems since im from faaar away where HTC has long gone.
Sent from my GT-I9300 using Tapatalk 2

ksarius said:
Wth, how am I suppose to buy this phone online when there are so many problems detected????? I need to buy 4 phones online and the main problem is that I won't even be able to return in case of problems since im from faaar away where HTC has long gone.
Sent from my GT-I9300 using Tapatalk 2
Click to expand...
Click to collapse
Wait a while until the new batches are out and most problems should be sorted by then.
Sent from my HTC One using xda app-developers app

Has anyone sent in their trade up phone and got a reply yet?

I havent had the time to send my evo 3d in yet.
Has anyone sent it in yet and got a response?
was it rooted?custom rom? or did you restore it to stock?

I sent my OG Evo last week. Was rooted with stock rom on it. They said it would take 2 weeks for them to get it and another 2 weeks for me to get the giftcard, so I don't expect to hear anything for a while.

MrTeddyChills said:
I havent had the time to send my evo 3d in yet.
Has anyone sent it in yet and got a response?
was it rooted?custom rom? or did you restore it to stock?
Click to expand...
Click to collapse
Nope. Got my phone on April 19th and sent my EVO 3D on Tuesday, April 23rd.

swaze said:
I sent my OG Evo last week. Was rooted with stock rom on it. They said it would take 2 weeks for them to get it and another 2 weeks for me to get the giftcard, so I don't expect to hear anything for a while.
Click to expand...
Click to collapse
I'm thinking whether or not to restore it to stock..
Sent from my HTCONE using xda app-developers app

MrTeddyChills said:
I'm thinking whether or not to restore it to stock..
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
I'm gonna send them my OG evo fully unlocked running Evervolv.

I sent my OG evo unlocked with a ROM on it. Don't see why they would care at this point.
Sent from my HTCONE using Tapatalk 2

I have a old EVO 4G thats rooted with a different ROM too. I have got to send it to HTC to get the credit - think I should install the original ROM and unroot somehow?

I sent in my sprint HTC evo 3d, s off stock rooted with Virgin Mobile branding. Lmao
Sent From My HTC One, On The Now Network From Sprint!

Rydah805 said:
I sent in my sprint HTC evo 3d, s off stock rooted with Virgin Mobile branding. Lmao
Sent From My HTC One, On The Now Network From Sprint!
Click to expand...
Click to collapse
heh I sent in my Sprint marked evo 3d with s-off rooted loaded with NegaLite-BluRom on it and almost selected the VM settings ..
I really didn't want to part with it but the lure of that $100 card ..
*sigh*

What did they say you would get for the evo 3d?
Did you see anywhere you were supposed to sign the paperwork you were to include in the box with your phone?
Thanks
I sent in my old samsung transform running 4.22 LOL the kid was using it for you tube
I mailed it in a week ago
Check Status
Estimate ID#: 5xxxxxxx
Product Delivered To Recycler: May 13, 2013 (estimated)
Product Validated By Recycler: May 18, 2013 (estimated)
Currently: We are currently waiting for the arrival of your recycled product. Please allow 7-10 days from the date of shipping to receive your confirmation email indicating your product has been received and independently verified. Print your prepaid shipping label.

Estimated Reward*
Device Type: Cell Phone
Phone Brand:
Samsung
Phone Model:
Transform / SPH-M920
Service Provider:
Sprint
Is the phone password protected?
No (4)
Is the phone fully functional?
Yes
Is there any liquid damage or corrosion?
No
Is the screen broken, damaged or leaking?
No

I sent in a non-3g HTC Dash and its estimated to arrive the 15th.
Can't believe I'm getting $100 for that thing. Haha.
Sent from my HTCONE using Tapatalk 2

Rydah805 said:
I sent in my sprint HTC evo 3d, s off stock rooted with Virgin Mobile branding. Lmao
Sent From My HTC One, On The Now Network From Sprint!
Click to expand...
Click to collapse
That's exactly what mine did. All I did was flash a Stock rooted ROM. I too had flashed the VM firmware back when!

Paleryder said:
What did they say you would get for the evo 3d?
Did you see anywhere you were supposed to sign the paperwork you were to include in the box with your phone?
Thanks
I sent in my old samsung transform running 4.22 LOL the kid was using it for you tube
I mailed it in a week ago
Check Status
Estimate ID#: 5xxxxxxx
Product Delivered To Recycler: May 13, 2013 (estimated)
Product Validated By Recycler: May 18, 2013 (estimated)
Currently: We are currently waiting for the arrival of your recycled product. Please allow 7-10 days from the date of shipping to receive your confirmation email indicating your product has been received and independently verified. Print your prepaid shipping label.

Estimated Reward*
Device Type: Cell Phone
Phone Brand:
Samsung
Phone Model:
Transform / SPH-M920
Service Provider:
Sprint
Is the phone password protected?
No (4)
Is the phone fully functional?
Yes
Is there any liquid damage or corrosion?
No
Is the screen broken, damaged or leaking?
No
Click to expand...
Click to collapse
I did not ( and currently do not as I still have the shipping label page up in addition to a hard copy ) see anything about signing anything but as far as the $100 goes
Item: HTC Evo 3D (CDMA) / Shooter
Qty: 1 Value: $100 (HTC Visa Prepaid Card)

I went to a corporate store. They didn't even really look at it, just the device itself and that it had a working battery. But I was on AOKP not stock.
Sent from my HTC One using xda app-developers app

Crystallux said:
I went to a corporate store. They didn't even really look at it, just the device itself and that it had a working battery. But I was on AOKP not stock.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
I went to the corporate store too, the rep turned my 3d on with viper rom sense 4 and he was like "wow this is nice" lol
my response was yea I like It too.
But nothing other than that.
if he could see the htc one he handed me now ( insert evil laught)

wranglerray said:
I went to the corporate store too, the rep turned my 3d on with viper rom sense 4 and he was like "wow this is nice" lol
my response was yea I like It too.
But nothing other than that.
if he could see the htc one he handed me now ( insert evil laught)
Click to expand...
Click to collapse
This made me lol. :thumbup:
I still have to send my og evo in. Still debating on whether to try to unroot and go back s-on or just flash a stock rom and try to slip it past them. May even flash the stock recovery on there too. I dunno. Just trying to see if someone makes it through without unrooting and gets that cheddah lol.
Sent from my rooted HTC One...

I've got a Verizon Galaxy Nexus I'm sending in this week, I was already notified it would take 4-6 weeks before I heard anything.

Got the money this weekend. $100. Think I sent it in... oh, 3 days after I got the phone... 4 days maybe ... so about April 23rd if anyone's looking for a reference point. Comes as a Pre-paid visa and you have vendors run it as a credit card, even though it says "debit" on it.
Important note: my tracking info checker from the email still shows my phone as not being received, so don't let that worry any of you checking up on it and wondering.

What do you think HTC does with all these old phones? Mine was an android running gingerbread. The screen was in tact but it was full of dust underneath. I doubt anyone wants it. Do you think they just recycle them?

On the HTC Trade-Up site it says that they do recycle phones that cannot be reused. They have a zero landfill policy.
On another note, does the phone necessarily need to be in working order if you pre-registered for the $100 trade-up offer? My one-year-old son got a hold of the Samsung Moment that I was planning on sending in and damaged the battery connector. I've tried several things to get it working again to no avail. I don't remember what was in the fine print.

[Q] RMA'ing phone, HBOOT 1.56 Locked w/ S-OFF

I'm going to RMA my One due to the camera tint issue. I RUU'd back to stock, however the bootloader is showing I'm on HBOOT 1.56 locked and S-OFF.
Does anyone know if this will be an issue for the RMA? If so, how can I go back to locked/s-on?
Just to clarify: Stock --> moonshine S-OFF --> RUU 3.05.651.6 (fail) --> RUU 3.05.651.6 (success) --> OTA 4.06.651.4 --> Now
Thanks!

Check around the threads. Rootlinux created a boot loader masking script, that I belive will appear to be bone stock. Or pm him and ask, he is a helpful guy.
Sent from my HTCONE using Tapatalk

jblaze10 said:
Check around the threads. Rootlinux created a boot loader masking script, that I belive will appear to be bone stock. Or pm him and ask, he is a helpful guy.
Sent from my HTCONE using Tapatalk
Click to expand...
Click to collapse
I was able to fix this with "fastboot oem writesecureflag 3", now locked/s-on.
Thanks though!

Lol that's what I did about 2 days ago. Phone just arrived at Houston this morning . Kinda worried about how it goes though hoping they don't charge me for anything.
Sent from my iPad using Tapatalk

luigi311 said:
Lol that's what I did about 2 days ago. Phone just arrived at Houston this morning . Kinda worried about how it goes though hoping they don't charge me for anything.
Sent from my iPad using Tapatalk
Click to expand...
Click to collapse
Well please update if it was successful. Would be nice to know if it an option!!
Sent from my HTCONE using Tapatalk

If you ask me HTC should fix the camera issue with out question. I see more stock unrooted users with the problem then rooted users. HTC see's a opportunity to get out of spending money to make things right. I been a HTC user for a long time and things like this really bothers me and i may go with a different brand next time around.

FYI, I've done about five insurance claims/replacements and each one that was returned was rooted/rommed and I've never had any issues, I've just usually had to pay the 100(twice) or 10(three times) bucks (old phone was an evo 3d, super cheap)

thefritob said:
FYI, I've done about five insurance claims/replacements and each one that was returned was rooted/rommed and I've never had any issues, I've just usually had to pay the 100(twice) or 10(three times) bucks (old phone was an evo 3d, super cheap)
Click to expand...
Click to collapse
An insurance fix is at your expense and covers everything from water damage to user stupidity which is why they don't care if you had a custom rom or were rooted. A warranty exchange for the camera issue is covered by HTC and the end user usually only pays shipping.

Kraizk said:
An insurance fix is at your expense and covers everything from water damage to user stupidity which is why they don't care if you had a custom rom or were rooted. A warranty exchange for the camera issue is covered by HTC and the end user usually only pays shipping.
Click to expand...
Click to collapse
Ahh okay, I guess that makes a difference.

I have this problem with mine and sent it out however due to it saying relocked on the boot loader they now want to charge me 200 to fix a hardware defect. I guess I should have done better locking it. But come on this should have been a recall and should not matter whether or not in warranty. I'm not asking to get a brand new phone just want this fixed. Will keep everyone updated as I get more updates from them.
Sent from my Nexus S 4G using Tapatalk 2

I've shipped mine out to HTC. I don't suspect any issues as it appears to be completely stock, but we'll see.
I'll update when I get it back from them.

Mines on its way back should be getting here Monday . I s-offed via revone and I used revones tools to lock and s-on prior to ruu back to 4.1.2 and just updated till KK. After all that I sent it in and all went smoothly, no charges nothing. Just waiting for my phone to get here to test the camera.
Sent from my iPad using Tapatalk

just got here!!
Just got my phone back . Seems like no charge was place and they did fix my camera sensor and they also raised my power button a little since it was sinked in. So far everything seems good. Anyone know how to check the camera sensor revsion and date?

Update to my situation.
I got a phone call from the escalation team from HTC the guy said that normally because the boot loader was unlocked they don't cover it under warranty. However since they found a stock rom on the phone they would honor the warranty and he also said that they already had the phone in repair. Basically he was calling as a courtesy to keep me in the loop. I was so relieved by this and this certainly restored my faith in HTC and will continue to support them. This happened last week and the phone should be back tomorrow. Will let everyone know how it goes
Sent from my Nexus S 4G using Tapatalk 2

I didn't hear from HTC at any point, but the phone left Houston the same day it arrived. Hopefully it was a quick fix. Should be here tomorrow, so we'll see.

Got my phone back with the camera fixed
Phone was wiped, but still on HBOOT 1.56 Locked/S-ON.
Here's a picture in probably a worst case scenario (ISO 1600, exposure +2, flash on, recording 1080p). Pitch black.

[Q] Root or no if I plan to sell

Hey all,
Just upgraded to the One this last week from the HTC Mytouch 4g Slide, and so far I love everything about the phone except the camera. Which is alright because the HTC M8 is supposed to have a (much) better camera (obviously we've only got a little to go on right now).
I had rooted and installed a custom ROM on my MT4GS, which I loved, but I'm thinking I'm going to keep stock ROM on this one. The only thing I'd want to root it for would be to have more control over the phone and a wider array of available apps.
But I plan on selling the phone once the M8 comes out in May-June.
What is your advice? Is it worth rooting for the couple of months? Is there a risk associated with decreasing the sell price of the phone? Other thoughts?

GiftigDegen said:
Hey all,
Just upgraded to the One this last week from the HTC Mytouch 4g Slide, and so far I love everything about the phone except the camera. Which is alright because the HTC M8 is supposed to have a (much) better camera (obviously we've only got a little to go on right now).
I had rooted and installed a custom ROM on my MT4GS, which I loved, but I'm thinking I'm going to keep stock ROM on this one. The only thing I'd want to root it for would be to have more control over the phone and a wider array of available apps.
But I plan on selling the phone once the M8 comes out in May-June.
What is your advice? Is it worth rooting for the couple of months? Is there a risk associated with decreasing the sell price of the phone? Other thoughts?
Click to expand...
Click to collapse
No one has any input?

GiftigDegen said:
Hey all,
Just upgraded to the One this last week from the HTC Mytouch 4g Slide, and so far I love everything about the phone except the camera. Which is alright because the HTC M8 is supposed to have a (much) better camera (obviously we've only got a little to go on right now).
I had rooted and installed a custom ROM on my MT4GS, which I loved, but I'm thinking I'm going to keep stock ROM on this one. The only thing I'd want to root it for would be to have more control over the phone and a wider array of available apps.
But I plan on selling the phone once the M8 comes out in May-June.
What is your advice? Is it worth rooting for the couple of months? Is there a risk associated with decreasing the sell price of the phone? Other thoughts?
Click to expand...
Click to collapse
Only if you are running something that requires root

I would like to use an app that allows me to restart or power off without using the power button at the top of the phone. Also ES File Explorer is nice when it has root privileges.
I'm just worried about it affecting the potential selling price.
Sent from my HTC One using xda app-developers app

GiftigDegen said:
I would like to use an app that allows me to restart or power off without using the power button at the top of the phone. Also ES File Explorer is nice when it has root privileges.
I'm just worried about it affecting the potential selling price.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Well, if u restore the phone correctly 2 its unrooted state, nobody will even come 2 know that it was ever rooted. I unrooted my rooted phone and sent it for warranty repair. The phone was THAT STOCK. completely untraceable if restored correctly. So, no, it wont affect selling price
BTW, throw it ur warranty card. It will fetch u a higher price

If you want to use something that needs root, just do it
When you will sell the phone, just back stock and you will not have problems

BartLuke94 said:
If you want to use something that needs root, just do it
When you will sell the phone, just back stock and you will not have problems
Click to expand...
Click to collapse
Same answer, no doubt, everything well provided here

I didn't know I could relock the boot loader once it was unlocked?
Sent from my HTC One using xda app-developers app

GiftigDegen said:
I didn't know I could relock the boot loader once it was unlocked?
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
It will say relocked

Doesn't that just tell the purchaser that e fiddled with it and the warranty is voided?
Sent from my HTC One using xda app-developers app

Black lines in screen?

So I was using my vs980 today and I unlocked it and noticed columns of dead pixels along the right hand side. This phone was bought in may and has always been in a case and has never been dropped. Is this a known issue with the phone? Do I bring it to Verizon or contact LG?

Haswell4200 said:
So I was using my vs980 today and I unlocked it and noticed columns of dead pixels along the right hand side. This phone was bought in may and has always been in a case and has never been dropped. Is this a known issue with the phone? Do I bring it to Verizon or contact LG?
Click to expand...
Click to collapse
Known issue. Usually occurs after flashing, but has been reported not always the case.
If you're rooted, return to stock and warranty that bad boy.
Sent from my VS980 4G using XDA Premium 4 mobile app

Okay I flashed a lot in the past few days. Is there anything I need to do besides returning to stock?

Haswell4200 said:
Okay I flashed a lot in the past few days. Is there anything I need to do besides returning to stock?
Click to expand...
Click to collapse
Nope. Just make sure it says unrooted in settings and in download mode. I also went in and registered the my Verizon app and played a bit, just to make sure. But that's probably not necessary.
Sent from my VS980 4G using XDA Premium 4 mobile app

I've been reading online about it and it seems to happen to certain panels. Do I need to flash a different kernel to fix it? I noticed that when using the phone that some of the lines will disappear then reappear. I also have the jdi panel if that helps.

Haswell4200 said:
I've been reading online about it and it seems to happen to certain panels. Do I need to flash a different kernel to fix it? I noticed that when using the phone that some of the lines will disappear then reappear. I also have the jdi panel if that helps.
Click to expand...
Click to collapse
Once the pixels are dead, you need a new panel.
Mine went on me yesterday when I was restoring a rom, just flashed it back to stock last night so I can take it in the store and get it replaced.

When did you buy yours? I would rather bring it into the store than warranty it.

Well Ive gone from six black lines to four. They keep disappearing.

Haswell4200 said:
When did you buy yours? I would rather bring it into the store than warranty it.
Click to expand...
Click to collapse
February, even if you take it to the store, they are just going to ship you another one. Mine's coming Tuesday, hoping it's not a messed up refurb.

OK thank you

mjones73 said:
February, even if you take it to the store, they are just going to ship you another one. Mine's coming Tuesday, hoping it's not a messed up refurb.
Click to expand...
Click to collapse
I got my replacement yesterday, I think it's a new phone, it had the LG protectors on it vs the generic wrap I've seen on refurbs.

mjones73 said:
I got my replacement yesterday, I think it's a new phone, it had the LG protectors on it vs the generic wrap I've seen on refurbs.
Click to expand...
Click to collapse
I got mine today. It had some stickers an it and said "certified like new replacement" I think it's a refurb. How do I prevent black lines if I want to flash again?

Haswell4200 said:
I got mine today. It had some stickers an it and said "certified like new replacement" I think it's a refurb. How do I prevent black lines if I want to flash again?
Click to expand...
Click to collapse
It's a risk with flashing roms, there's no one answer on how to stop it.

Mine done this after flashing and I sent mine in and got new one and they never said a thing
Sent from my VS980 4G using XDA Free mobile app