Nokia granted preliminary injunction against HTC - Sprint HTC One (M7)

http://www.engadget.com/2013/04/22/nokia-preliminary-injunction-against-htc-one-mic/
Don't worry, this time it's not a patent issue. However, it is more bad news for HTC's already-delayed One. Nokia has been granted an injunction by the Amsterdam district court concerning the technology HTC used in its current flagship. The legal battle involves a pair of high-amplitude mics housed within One's aluminum body, which are apparently the same dual-membrane components that Nokia's used in its recent Lumia 720, seen above.
The Finnish company recently applied for a preliminary injunction, pointing the finger at ST Microelectronics, which is responsible for manufacturing the mic for both Nokia and HTC. According to our source, the issue is likely to be a breach of an NDA between Nokia and ST Electronics, as the phone maker asserts that the "microphone components [were] invented by and manufactured exclusively for Nokia." We're still hearing new details and will update as we learn more. We've also reached out to HTC for comment. For now, you can read up on Nokia's statement following the court's decision, embedded after the break.
Update: HTC has offered up an official statement in response to the injunction: "HTC is disappointed in the decision. We are considering whether it will have any impact on our business and we will explore alternative solutions immediately."
Source:Engadget.
Sent from my HTC One using xda premium

BrianBaker said:
http://www.engadget.com/2013/04/22/nokia-preliminary-injunction-against-htc-one-mic/
Don't worry, this time it's not a patent issue. However, it is more bad news for HTC's already-delayed One. Nokia has been granted an injunction by the Amsterdam district court concerning the technology HTC used in its current flagship. The legal battle involves a pair of high-amplitude mics housed within One's aluminum body, which are apparently the same dual-membrane components that Nokia's used in its recent Lumia 720, seen above.
The Finnish company recently applied for a preliminary injunction, pointing the finger at ST Microelectronics, which is responsible for manufacturing the mic for both Nokia and HTC. According to our source, the issue is likely to be a breach of an NDA between Nokia and ST Electronics, as the phone maker asserts that the "microphone components [were] invented by and manufactured exclusively for Nokia." We're still hearing new details and will update as we learn more. We've also reached out to HTC for comment. For now, you can read up on Nokia's statement following the court's decision, embedded after the break.
Update: HTC has offered up an official statement in response to the injunction: "HTC is disappointed in the decision. We are considering whether it will have any impact on our business and we will explore alternative solutions immediately."
Source:Engadget.
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Here we go again. Time to get the troll wagon moving again.

eXplicit815 said:
Here we go again. Time to get the troll wagon moving again.
Click to expand...
Click to collapse
Doesn't matter outside the Netherlands. At least for now. No offense to the Dutch among us, but this ruling is pretty insignificant for the rest of us.

muffinhunter said:
Doesn't matter outside the Netherlands. At least for now. No offense to the Dutch among us, but this ruling is pretty insignificant for the rest of us.
Click to expand...
Click to collapse
Pretty much, unless someone here was expecting to recieve their phone straight from the Netherlands. Otherwise file this story as "irrelevent" news.

Related

Htc - bad company – that doesn’t respect it’s customers

There I said it – let the flaming begin that there are too many similar posts.
But seriously – why keep the bad comments and opinions in one thread. You know what - HTC CEOs, VPs aren’t going to go through each thread and post to look for bad comments, because those guys don’t have enough time.
New guys who want to buy a new HTC device aren’t going to go through each thread either.
So bad comments / opinions need to be out there and be seen by everyone.
The problems with my HTC are: squeaky front/back plate. Scroll wheel pops out of its socket sometimes.
I was contemplating of getting the HTC Diamond – since it does look nice. But I’d rather spend my money on a new company which should be given a chance – Velocity Mobile http://pdadb.net/index.php?m=specs&id=1287
http://www.velocitymobile.com – I think it looks pretty nice.
If something is made in china it’s probably crap, but when it’s designed and made in china .........
might as well purchase a CECT_P168
You’re joking right– CECT has garbage specs, they slapped together a bunch of parts, it doesn’t even have EDGE
Velocity on the other hand: Wm6.1/UMTS/HSDPA 850/1900/2100/Quad Band GSM/aGPS/MicroSD/2.5mm jack/miniUSB
what he was saying, was what you can pretty much expect from this "Velocity" cell phone. Garbage build quality, coupled along with legendary chinese customer service support!
Velocity Phone
Actually, the Velocity phone is quite nice looking, and has MicroSD card slot
nphil said:
he was saying that was what you can pretty much expect from this "Velocity" cell phone. Garbage build quality, coupled along with legendary chinese customer service support!
Click to expand...
Click to collapse
correct that was exactly what I was saying. However, I did not feel a need to be straightforward with someone who posts threads titled "HTC-Bad Company-that doesn't respect it's customers"
Taninpv said:
Actually, the Velocity phone is quite nice looking, and has MicroSD card slot
Click to expand...
Click to collapse
Ok purchase the device and let us know how it works for you. If many considered purchasing this phone I am positive that some idiot out there will make a thread titled "Velocity-bad company-that doesn't respect it's customers"
Velocity is based in Seattle, WA, USA and London. That speaks for itself, the people hired here aren’t some 3rd rate designers/developers.
I will buy a Velocity and won’t set my expectations super high and you buy your next HTC and bend over.
Look at it this way: HTC is established company that just released a new Kaiser ROM and didn’t test that Skype works. WTF is that?
sashi123 said:
Velocity is based in Seattle, WA, USA and London. That speaks for itself, the people hired here aren’t some 3rd rate designers/developers.
I will buy a Velocity and won’t set my expectations super high and you buy your next HTC and bend over.
Look at it this way: HTC is established company that just released a new Kaiser ROM and didn’t test that Skype works. WTF is that?
Click to expand...
Click to collapse
I understand. I saw the thread trashing HTC and I got upset. I had a long day and I am tired of seeing people trash HTC or the Kaiser because I love my device. In fact many users who own a Kaiser/Tilt who broke their previous one have bought a new device, which leads me to believe they too love their device. I apologize for my harshness but I am just really sick of these threads.
I reviewed the links you provided before I posted and the phone does look nice. However, their other device looks like a blackberry and one looks like a diamond. That alone would keep me away from making an initial purchase.
I hope you try the device and report back to us one day and prove me wrong.
*edit: I paid $210usd for a brand new tilt w/o a contract, no bending over here sir maybe you like to do that in your spare time.
sashi123 said:
Velocity is based in Seattle, WA, USA and London. That speaks for itself, the people hired here aren’t some 3rd rate designers/developers.
I will buy a Velocity and won’t set my expectations super high and you buy your next HTC and bend over.
Look at it this way: HTC is established company that just released a new Kaiser ROM and didn’t test that Skype works. WTF is that?
Click to expand...
Click to collapse
Well atleast HTC DOES release new roms periodically. The improvements might not be phenomenal, but they are significant none the less. I've had a couple of sony ericcson's and motorola's and none of them have released firmware upgrades as much as HTC does.
SE declares a shelf life of 2 years for almost all devices, during which they release maybe 2 or 3 updates. I had an M600i and it was extrememly buggy, and practically ZERO response from SE made me return it.
Same goes for motorola, the only people doing something to improve the firmware on phones are the russians, who painstakingly develop all sorts of hacks/mods to make up for the bugs/missing features
So yeah, if you want to take your chances with a relatively new(i think?) company and trust them to release regular updates, go for it and let us all know!
Btw, as for the whole driver fiasco, honestly, how many of you would notice, and how many of you would complain if the dev's here did not discover and announce that the kaiser did not utilize the imageon hardware at all, and was infact crippled?

Rooting is now more troublesome for us users

After alot of research through different sites I have realized that rooting tablets, such as the nexus 7, has been deemed illegal!
This was cited from a website, stated below;
"Can I Root My Tablet?
Not unless the manufacturer specifically allows you to. This is where things kinda start to hit the fan. According to the Librarian, the proposed definition of "tablet" was too ill-defined for the office to be able to expand the exemption. And I quote:
On the other hand, the Register concluded that the record did not support an extension of the exemption to “tablet” devices. The Register found significant merit to the opposition’s concerns that this aspect of the proposed class was broad and ill-defined, as a wide range of devices might be considered “tablets,” notwithstanding the significant distinctions among them in terms of the way they operate, their intended purposes, and the nature of the applications they can accommodate. For example, an ebook reading device might be considered a “tablet,” as might a handheld video game device or a laptop computer.
The main issue, as you can see, is not necessarily that the Register felt that tablets were somehow in a different class of device than smartphones and that consumers had fewer rights. It's that the case being made (chiefly by the EFF a few other consumer-advocacy groups) failed to adequately describe what a "tablet" is. The Library couldn't allow exemptions to the rule without risking more wide-spread effects than it intends.
Before you get upset, keep in mind that being very careful about what language is used in laws is important to our legal system. Overly broad rules can harm citizens in serious ways, so a lack of adequate language is, in principle, a good reason to hold back. However, this also means that a.) the burden is on the EFF to come up with a satisfying proposal to allow the exemption, and b.) we won't be able to look at this issue again until 2015 at the earliest"
I posted this here to ask you tablet users what you think about this bill.
This was quoted from "androidpolice. Com"
Exact link wouldn't copy with GSIII
Arrest me then
Sent from my Nexus 7 using Tapatalk 2
"Yours sincerely,
The Land of the Free.™"
Not illegal in my country.
If there is no carrier subsidy, then there is no problem.
So you can root a Wifi nexus 7, but possibly not the 3G one (if you got it as part of a deal with a sim card). if you bought it outright, then there is no problem.
It's not hard to understand?
CrazyPeter said:
If there is no carrier subsidy, then there is no problem.
So you can root a Wifi nexus 7, but possibly not the 3G one (if you got it as part of a deal with a sim card). if you bought it outright, then there is no problem.
It's not hard to understand?
Click to expand...
Click to collapse
No it has been deemed illegal to root anything classified as a "tablet device"
Look it up... that as well as unlocking sim is now illegal.
In my opinion if we pay two to seven or eight hundred for a device we should be able to make it how we like.
XDA is a world wide forum, so perhaps you might bother to mention what country you are talking about.
I presume you are speaking of the UK, but that's just a guess.
Not that I care; I really don't anticipate the "phone police" bursting through my doors anytime soon. As far as that goes, they'd probably druther my phone/tab was rooted as it should be easier to exploit in that condition.
TCPModding said:
No it has been deemed illegal to root anything classified as a "tablet device"
Look it up... that as well as unlocking sim is now illegal.
In my opinion if we pay two to seven or eight hundred for a device we should be able to make it how we like.
Click to expand...
Click to collapse
Explain how they'll keep 'tablets' running Win 7, Win 8 or Linux from having 'root' access?
Sent via my Nexus 7, Amiga 3000 or HTC EVO 3D
Going to close this.. it has been well discussed elsewhere..

Oh Dear, HTC is hurting

An article on my phone popped up (sorry forgot source) but it really looked bad.
Top Execs leaving.
Their Market share has dropped so low (under 4%) that some sites put them now in the "Other" Category (along with RIM etc.).
The HTC One is hoped to save them and most agree it's a fantastic phone, but now there are parts shortages and if you don't get that first wave you won't have a winner despite being better hardware.
Profits are down 98% from last year.
Profits are like in the Millions for HTC and Billions for Samsung (not sure if that is just for phones though).
Google HTC it's is all over the place.
I sure hope they can turn things around but now they are losing key people. I've had a new HTC phone every year since the Mogul (maybe earlier, been too long).
I don't think I've ever had to replace one (except one I bricked). Sold every one as working.
By the way I think this thread does belong here because the HTC One is Key and Folks Considering Buying one should know what's going on. I had no idea.
Sad that it popped up on my HTC Phone.
I too have a HTCONE and love the quality of HTC phones. But I also have a Samsung Note II. As for HTC going down hill, it serves them right for them locking down their bootloaders. First with the Evo 3D, and now the HTCONE. Yeah, I know they gave us htcdev.com but like with samsung devices, its so easy unlocking the bootloaders because Samsung supports our beloved developers. HTC just wants control, or some control, like our parents. Htc wants to say, "no no, you cant do that with your phone, it might hurt it". Htc doesn't want to give us "users" the choice to break our phones if we want, which is why they lock the bootloaders.
Htc thinks their slick too. With the evo 3d they allowed us to unlock our bootloaders but they wouldn't allow us to flash kernels, or downgrade our bootloaders. Which is why our developers found a way to hack into our bootloaders with the evo 3d to gain s-off. But with the HTCONE they also allowed us to unlock our bootloaders, only now they made it possible to flash kernels, their thinking if they gave us access to flash kernels, maybe our developers wouldn't worry about hacking the htcone's bootloader to gain s-off. But little do they know that where ever there's a rule, there's always someone who will find a way to break that rule.
As far as im concerned, htc is getting what they deserve. Htc had some serious followers until they released the evo 3d with a locked bootloader. I alone know of a couple dozen htc fans who stopped buying htc phones just because of that actoin of theirs. So I still bought the htcone thinking they might have learned their lesson, but NOPE, instead they release a dev addition, asking for more money for it. Htc is starting to remind me of Apple, lmao...
Sent from my SPH-L900 using Tapatalk 2
mswlogo said:
An article on my phone popped up (sorry forgot source) but it really looked bad.
Top Execs leaving.
Their Market share has dropped so low (under 4%) that some sites put them now in the "Other" Category (along with RIM etc.).
The HTC One is hoped to save them and most agree it's a fantastic phone, but now there are parts shortages and if you don't get that first wave you won't have a winner despite being better hardware.
Profits are down 98% from last year.
Profits are like in the Millions for HTC and Billions for Samsung (not sure if that is just for phones though).
Google HTC it's is all over the place.
I sure hope they can turn things around but now they are losing key people. I've had a new HTC phone every year since the Mogul (maybe earlier, been too long).
I don't think I've ever had to replace one (except one I bricked). Sold every one as working.
By the way I think this thread does belong here because the HTC One is Key and Folks Considering Buying one should know what's going on. I had no idea.
Sad that it popped up on my HTC Phone.
Click to expand...
Click to collapse
LOL, looking at it all wrong.
For the past few years people were complaining about HTC's marketing strategies, design, and other things. HTC is taking the power from those people who were directly responsible for those things people were complaining about, and giving it to new people with fresh ideas, new strategies and new direction. Its call change, and to me its a change for the better. You can already see the difference in strategy and its working. Those guys seem bitter that they are getting phased out. HTC is evolving and I give them kudos rather than keep the same people and be status quo.
I read that story too. While I agree that HTC has suffered I believe that story is hyperbolic. Some execs left, they all seemed to have other jobs lined up pretty quickly. The fact is things weren't going great. The fact that they left might be a good thing as they might be part of the problem.
Another fact is the HTC One has been and will continue to be a success at least through the summer. It needs the 4.2 update to compete. If it launched with 4.2 there really would be no place to complain.
I don't know what the future has for HTC but they are doing better than BlackBerry and Nokia if that means anything. As for the bootloader, you heard of Motorola?
Sent from my LG-LS970 using xda premium
I agree with the better off comments. The guy who is telling his friends to leave we have no idea if he is a disgruntled employee trying to blow the low numbers into a sensationalized story, or if he was legit employee that was valued at the company.
One truth we know, these guys that are leaving are the ones who drove the company downward, so yeah better off without them
Sent from my HTCONE using Tapatalk 2
well I figure no matter what the devs we have here will still keep the one updated even if htc goes under.
sniperkill said:
I too have a HTCONE and love the quality of HTC phones. But I also have a Samsung Note II. As for HTC going down hill, it serves them right for them locking down their bootloaders. First with the Evo 3D, and now the HTCONE. Yeah, I know they gave us htcdev.com but like with samsung devices, its so easy unlocking the bootloaders because Samsung supports our beloved developers. HTC just wants control, or some control, like our parents. Htc wants to say, "no no, you cant do that with your phone, it might hurt it". Htc doesn't want to give us "users" the choice to break our phones if we want, which is why they lock the bootloaders.
Htc thinks their slick too. With the evo 3d they allowed us to unlock our bootloaders but they wouldn't allow us to flash kernels, or downgrade our bootloaders. Which is why our developers found a way to hack into our bootloaders with the evo 3d to gain s-off. But with the HTCONE they also allowed us to unlock our bootloaders, only now they made it possible to flash kernels, their thinking if they gave us access to flash kernels, maybe our developers wouldn't worry about hacking the htcone's bootloader to gain s-off. But little do they know that where ever there's a rule, there's always someone who will find a way to break that rule.
As far as im concerned, htc is getting what they deserve. Htc had some serious followers until they released the evo 3d with a locked bootloader. I alone know of a couple dozen htc fans who stopped buying htc phones just because of that actoin of theirs. So I still bought the htcone thinking they might have learned their lesson, but NOPE, instead they release a dev addition, asking for more money for it. Htc is starting to remind me of Apple, lmao...
Sent from my SPH-L900 using Tapatalk 2
Click to expand...
Click to collapse
Hmm I'm not calling you a liar, but I am skeptical of your "couple dozen fans" story. Even if it was true, it's only a minor amount.
Facts are facts and one fact is the android community that actually hacks, roots, installs custom software or even knows those options are available, is very small. The majority of android users have no idea or care less and it's not even close. Even smaller is the part of the android community that hacks and needs s-off on a phone like the One. I flash custom roms/kernels. S-off would be pretty cool, but it isn't really gonna offer me anything more than I already have. While it's a *bleep* move for HTC to do that, it is hardly the reason they are losing money.
HTC is simply falling off because they don't know how to market. They are doing a better job with the One, but it's almost too little too late. Samsung is the new Apple and the war between Android and Apple consists of Samsung and Iphone/Ipad products thanks to huge, clever marketing. That's pretty much what it boils down to. There is a reason why advertising is so expensive.
---------- Post added at 02:05 PM ---------- Previous post was at 01:59 PM ----------
kc_exactly said:
I read that story too. While I agree that HTC has suffered I believe that story is hyperbolic. Some execs left, they all seemed to have other jobs lined up pretty quickly. The fact is things weren't going great. The fact that they left might be a good thing as they might be part of the problem.
Another fact is the HTC One has been and will continue to be a success at least through the summer. It needs the 4.2 update to compete. If it launched with 4.2 there really would be no place to complain.
I don't know what the future has for HTC but they are doing better than BlackBerry and Nokia if that means anything. As for the bootloader, you heard of Motorola?
Sent from my LG-LS970 using xda premium
Click to expand...
Click to collapse
Again, the 4.2 update will be nice, but nobody pays attention to that outside of the hacking community.
Samsung s4= Android Jelly Bean
Htc One= Android Jelly Bean.
What's the real difference, the real selling point to an average android user of 4.2 over 4.1 ? They aren't going to care.
You know what they see? They see Samsung commercials banging on Apple, they see software gimmicks like "smart scroll' and other "shinys"
Cool camera features, IR blasters and other goodies to show their friends. They aren't looking for better bluetooth stacks and the like. Heck even windows is getting in on the marketing ploy, showing commercials of android and phone users fighting each other, it's all marketing.
Rippley05 said:
Hmm I'm not calling you a liar, but I am skeptical of your "couple dozen fans" story. Even if it was true, it's only a minor amount.
Facts are facts and one fact is the android community that actually hacks, roots, installs custom software or even knows those options are available, is very small. The majority of android users have no idea or care less and it's not even close. Even smaller is the part of the android community that hacks and needs s-off on a phone like the One. I flash custom roms/kernels. S-off would be pretty cool, but it isn't really gonna offer me anything more than I already have. While it's a *bleep* move for HTC to do that, it is hardly the reason they are losing money.
HTC is simply falling off because they don't know how to market. They are doing a better job with the One, but it's almost too little too late. Samsung is the new Apple and the war between Android and Apple consists of Samsung and Iphone/Ipad products thanks to huge, clever marketing. That's pretty much what it boils down to. There is a reason why advertising is so expensive.
Click to expand...
Click to collapse
Couldn't have said it better myself. XDA has what... 5 million members world wide... World population is estimated at 7 billions (in 2012)... assume only 1/4 of those own cell phones and lets double the 5 million number... so 1.75 billion potential cellphone users... lets just use the 50% marketshare for android... so 875 million android handsets out there...
10 million / 875 million = 1.1% ... Yes these numbes are 100% pulled out of my behind but we can get even more liberal and says 1/32nd of the total population own cell phones... that would equal roughly 9% of the cellphone population would care about unlocked bootloaders...
Well I don't know the story about unlocked Bootloaders w.r.t. other brands, except I do know it's extremely difficult on iPhones to Jailbreak (if not impossible on iPhone5). But I don't blame HTC at all. I'm sure a lot comes from carriers. They don't want unlocked devices on their network. Sprint/AT&T/T-Mobile etc. is their customer.
I also agree many don't know what a bootloader is, but it's really surprising to see things like RootExplorer, Titanium Backup, ROM Manager etc. as top downloads on Google Play. Although the stats might be skewed with all the "Wiping" and Reflashing
Interesting some see it as a positive move. Well one of the lead technical guys responsible for the HTC One just left. And the CEO said he'll step down if HTC One fails.
Yeah the new direction might be more plastic to compete with Samsung.
sniperkill said:
I too have a HTCONE and love the quality of HTC phones. But I also have a Samsung Note II. As for HTC going down hill, it serves them right for them locking down their bootloaders. First with the Evo 3D, and now the HTCONE. Yeah, I know they gave us htcdev.com but like with samsung devices, its so easy unlocking the bootloaders because Samsung supports our beloved developers. HTC just wants control, or some control, like our parents. Htc wants to say, "no no, you cant do that with your phone, it might hurt it". Htc doesn't want to give us "users" the choice to break our phones if we want, which is why they lock the bootloaders.
Htc thinks their slick too. With the evo 3d they allowed us to unlock our bootloaders but they wouldn't allow us to flash kernels, or downgrade our bootloaders. Which is why our developers found a way to hack into our bootloaders with the evo 3d to gain s-off. But with the HTCONE they also allowed us to unlock our bootloaders, only now they made it possible to flash kernels, their thinking if they gave us access to flash kernels, maybe our developers wouldn't worry about hacking the htcone's bootloader to gain s-off. But little do they know that where ever there's a rule, there's always someone who will find a way to break that rule.
As far as im concerned, htc is getting what they deserve. Htc had some serious followers until they released the evo 3d with a locked bootloader. I alone know of a couple dozen htc fans who stopped buying htc phones just because of that actoin of theirs. So I still bought the htcone thinking they might have learned their lesson, but NOPE, instead they release a dev addition, asking for more money for it. Htc is starting to remind me of Apple, lmao...
Sent from my SPH-L900 using Tapatalk 2
Click to expand...
Click to collapse
Just so everyone's clear, this is not as big of a reason as this person has made it out to be. The amount of people who care about the bootloader or rooting the phone when buying an HTC phone is probably less than 2%. The problem is they were crushed with Samsung's huge spending on advertising. They even got a little bit of free advertisement for those who just pay attention because of their problems with Apple. That being said, HTC is putting more into advertisement, but they are having a hard time delivering their products. With them now being a B-List consumer for parts, it's hard to deliver the products to the demand. People now have to say "Well, I either settle with a Samsung phone, or wait for an HTC One to become available." I believe they'll bounce back, but it's going to be a tough year if they can't produce more of these phones and get them into the hands of the customers that want them.
sniperkill said:
I too have a HTCONE and love the quality of HTC phones. But I also have a Samsung Note II. As for HTC going down hill, it serves them right for them locking down their bootloaders. First with the Evo 3D, and now the HTCONE. Yeah, I know they gave us htcdev.com but like with samsung devices, its so easy unlocking the bootloaders because Samsung supports our beloved developers. HTC just wants control, or some control, like our parents. Htc wants to say, "no no, you cant do that with your phone, it might hurt it". Htc doesn't want to give us "users" the choice to break our phones if we want, which is why they lock the bootloaders.
Htc thinks their slick too. With the evo 3d they allowed us to unlock our bootloaders but they wouldn't allow us to flash kernels, or downgrade our bootloaders. Which is why our developers found a way to hack into our bootloaders with the evo 3d to gain s-off. But with the HTCONE they also allowed us to unlock our bootloaders, only now they made it possible to flash kernels, their thinking if they gave us access to flash kernels, maybe our developers wouldn't worry about hacking the htcone's bootloader to gain s-off. But little do they know that where ever there's a rule, there's always someone who will find a way to break that rule.
As far as im concerned, htc is getting what they deserve. Htc had some serious followers until they released the evo 3d with a locked bootloader. I alone know of a couple dozen htc fans who stopped buying htc phones just because of that actoin of theirs. So I still bought the htcone thinking they might have learned their lesson, but NOPE, instead they release a dev addition, asking for more money for it. Htc is starting to remind me of Apple, lmao...
Sent from my SPH-L900 using Tapatalk 2
Click to expand...
Click to collapse
As others have said, it's a very small minority that care about unlocked bootloaders, etc. Companies aren't making huge profits because of the number of people buying the phone for root, S-OFF, etc. Profit margins are based on the masses.
The real problem is the G3 was a helluva phone that was the best android phone at the time, far beating out the Evo3d, which was a crap "upgrade" to the badass Evo. And Samsuck had a helluva marketing scheme. It appears Samsung is now following Apple's lead in putting out new phones without much substance, but people "have to have them" just like iPhone users have to have the latest inconsequential update. The One is a great phone, but there's a reason I didn't renew my contract when I bought the phone. Hopefully HTC can right the ship, cause I love this phone and HTC, but you have to keep up in technology (especially wireless) not just in hardware but also in customers' perception of your products. (marketing)
I will say, I was putzing with my phone this weekend and a friend asked if it was The One, saying he was jealous after I said yep.
eXplicit815 said:
Just so everyone's clear, this is not as big of a reason as this person has made it out to be. The amount of people who care about the bootloader or rooting the phone when buying an HTC phone is probably less than 2%. The problem is they were crushed with Samsung's huge spending on advertising. They even got a little bit of free advertisement for those who just pay attention because of their problems with Apple. That being said, HTC is putting more into advertisement, but they are having a hard time delivering their products. With them now being a B-List consumer for parts, it's hard to deliver the products to the demand. People now have to say "Well, I either settle with a Samsung phone, or wait for an HTC One to become available." I believe they'll bounce back, but it's going to be a tough year if they can't produce more of these phones and get them into the hands of the customers that want them.
Click to expand...
Click to collapse
http://forum.xda-developers.com/showpost.php?p=41720350&postcount=8 Did some basic assumptions on that percent.
terrel_b said:
As others have said, it's a very small minority that care about unlocked bootloaders, etc. Companies aren't making huge profits because of the number of people buying the phone for root, S-OFF, etc. Profit margins are based on the masses.
The real problem is the G3 was a helluva phone that was the best android phone at the time, far beating out the Evo3d, which was a crap "upgrade" to the badass Evo. And Samsuck had a helluva marketing scheme. It appears Samsung is now following Apple's lead in putting out new phones without much substance, but people "have to have them" just like iPhone users have to have the latest inconsequential update. The One is a great phone, but there's a reason I didn't renew my contract when I bought the phone. Hopefully HTC can right the ship, cause I love this phone and HTC, but you have to keep up in technology (especially wireless) not just in hardware but also in customers' perception of your products. (marketing)
I will say, I was putzing with my phone this weekend and a friend asked if it was The One, saying he was jealous after I said yep.
Click to expand...
Click to collapse
As for the GS3 vs Evo3d... it was actually the GS2 (Epic 4g Touch) vs the EVO3d... GS3 came out later.
numus said:
http://forum.xda-developers.com/showpost.php?p=41720350&postcount=8 Did some basic assumptions on that percent.
As for the GS3 vs Evo3d... it was actually the GS2 (Epic 4g Touch) vs the EVO3d... GS3 came out later.
Click to expand...
Click to collapse
I'm sure that percentage is much less than that even.
HTC hurt itself with Sense 3 as beautiful as it was, it lagged. Sg2 was smooth, a lot of employees at radioshack, best buy and sprint were recommending Samsung over htc because of the lag.
I met a radioshack employee who told me he had the og and got the 3D and then sold it for the sg2. He said he was happy with the move. Hi showed him my 3D at the time and yeah it lagged big time. Interestingly enough the guy told me to check out themikmik for some faster roms than the ones on xda for the 3D.
I don't want to discredit the guy with 12 friends who bailed on htc, they could have been mobile kiosk employees at the mall who recommended Samsung over htc.
Back on the current generation of phones, the one is better, sg4 lags. Might be too late if Samsung developed some brand loyalty over the last 2 yrs. As for the storagr/lack of sd, regular people don't care about it. Only here on xda people care so they can carry entire music collection and/or their pron. I'll be honest I would carry more pron with me lol
Its not the end of htc, someone will buy them to get into the mobile game, give them some cash and breathe life into the brand. I'm thinking HP would be a great company to take over htc.
Again the blame for htc downward trend lies with these guys that are leaving the company
Sent from my HTCONE using Tapatalk 2
numus said:
http://forum.xda-developers.com/showpost.php?p=41720350&postcount=8 Did some basic assumptions on that percent.
As for the GS3 vs Evo3d... it was actually the GS2 (Epic 4g Touch) vs the EVO3d... GS3 came out later.
Click to expand...
Click to collapse
Very true and it was the evo lte vs gs3. I think another major issue that plagued the lte was the fact that the form factor is different than the one x.... Samsung made the gs3 the same form factor across the carriers. I believe this helped boost their rep with consumers. Because if I'm not mistaken HTC and sammy were pretty closely tied prior to the gs3 release ( and I know they marketed the **** out of the phone but again they only needed to advertise one device where HTC had what like 17 variants of the one last year?)
As for et4g vs 3d I had both... Twice actually and both times I preferred my 3d by a looooong shot. Battery life was so much better, beats, I liked the development better and as for speed they were close but I'll take a Qualcomm over an exynos anyday. The only reason j kept switching was because I was in a wimax area so refused to upgrade to lte and wanted to play with something else.
Another thing that hurt them was the numerous release of so many different models after the HTC evo all with different names, there was no market branding to it. think of htc sensation htc rhyme htc insert name here. Samsung chose the different route release on all carriers distinguished their brand with a common name "galaxy" series name. Every day users will see a Samsung and go oh that's a galaxy device.
HTC should have stuck to the evo brand as that was the one phone that people recognized and just used that name across the board, they are trying to do this now with the "One" series but it has been a little late.
Sent from my HTCONE using Tapatalk 2
My whole thing about sd card is not for more storage to store music and such. It's the damn games that take up all the spaces. Games like Gameloft, gta and such 3d games uses a lot of storage space. I bought a bunch of gameloft games for a buck a piece back then and my son and i loved to play them. I'd be damn if i can't install all the games i have on a such flagship device.
Who knows, maybe just my family who play these games on these capable powerful devices.
sniperkill said:
I too have a HTCONE and love the quality of HTC phones. But I also have a Samsung Note II. As for HTC going down hill, it serves them right for them locking down their bootloaders. First with the Evo 3D, and now the HTCONE. Yeah, I know they gave us htcdev.com but like with samsung devices, its so easy unlocking the bootloaders because Samsung supports our beloved developers. HTC just wants control, or some control, like our parents. Htc wants to say, "no no, you cant do that with your phone, it might hurt it". Htc doesn't want to give us "users" the choice to break our phones if we want, which is why they lock the bootloaders.
Htc thinks their slick too. With the evo 3d they allowed us to unlock our bootloaders but they wouldn't allow us to flash kernels, or downgrade our bootloaders. Which is why our developers found a way to hack into our bootloaders with the evo 3d to gain s-off. But with the HTCONE they also allowed us to unlock our bootloaders, only now they made it possible to flash kernels, their thinking if they gave us access to flash kernels, maybe our developers wouldn't worry about hacking the htcone's bootloader to gain s-off. But little do they know that where ever there's a rule, there's always someone who will find a way to break that rule.
As far as im concerned, htc is getting what they deserve. Htc had some serious followers until they released the evo 3d with a locked bootloader. I alone know of a couple dozen htc fans who stopped buying htc phones just because of that actoin of theirs. So I still bought the htcone thinking they might have learned their lesson, but NOPE, instead they release a dev addition, asking for more money for it. Htc is starting to remind me of Apple, lmao...
Sent from my SPH-L900 using Tapatalk 2
Click to expand...
Click to collapse
You can't really say that bc apple is locked down tight as far as development goes and they're the most profitable phone developers
Sent from my HTCONE using xda premium
A few years ago, there were a lot less people with smartphones and were rockin phones like Rumor touches because texting was the hot thing. At that time, phones made by HTC were high end and distinct from others so people got to know the HTC brand as awesome! HTC lost that touch at some point and failed to continue that connection with customers by getting a little greedy (imo), trying to fast produce all these different phones at the same time which imo, some of them were soso quality and people started saying bad things about HTC. If they would have stuck with awesome, unique, distinct, and innovative devices, that's what they would be known for today. But instead, now people only see Samsung and Apple as top dogs. The " Quitely Brilliant" slogan fit them very well at one time because HTC was small (compared to Sami/Apple) but had a big punch when they brought a new phone out. Anyhow...I hope HTC can turn this around and if not, hopefully Google will buy them. I absolutely love my ONE btw.....
via phONE.
Chou needs to go. The beats investment, bloated sense 3 and a continuous dive in revenue have all been under his watch . Any other ceo would have been fired long ago.
Sent from my HTC6435LVW using xda premium

[Q] HTC's Coustomer Service Experiences?

I'm moving from a iPhone to a HTC One and I would like to know if their customer service has changed since 2010 (Heard very bad stuff about them back then). Are they good or is it still the same as 2010. I would like to get a rating from anyone here.
PeterZhao478 said:
I'm moving from a iPhone to a HTC One and I would like to know if their customer service has changed since 2010 (Heard very bad stuff about them back then). Are they good or is it still the same as 2010. I would like to get a rating from anyone here.
Click to expand...
Click to collapse
Very comparable to applecare
Coming from former applecare employees mouth too lol
Sent from my SCH-R970 using xda premium
Zarboz said:
Very comparable to applecare
Coming from former applecare employees mouth too lol
Sent from my SCH-R970 using xda premium
Click to expand...
Click to collapse
Its really comparable to apple care?
I haven't dealt with them (I sent my faulty phone back to my operator) but I have heard LOTS of bad things about them over here in Europe (England specifically).
Some people have sent their phone off 5-6 times, some have had to wait a month to get their phone back.
I think their customer service may be better/worse in different parts of the world.
They're no worse than the likes of Samsung but NO phone warranty is comparable to Apple Care. Coming from a 4s I was amazed at their service.
In saying that, I was very happy with how my operator dealt with the problem (Three).
Ardmanz said:
I haven't dealt with them (I sent my faulty phone back to my operator) but I have heard LOTS of bad things about them over here in Europe (England specifically).
Some people have sent their phone off 5-6 times, some have had to wait a month to get their phone back.
I think their customer service may be better/worse in different parts of the world.
They're no worse than the likes of Samsung but NO phone warranty is comparable to Apple Care. Coming from a 4s I was amazed at their service.
In saying that, I was very happy with how my operator dealt with the problem (Three).
Click to expand...
Click to collapse
This is what i'm talking about. That is whats stopping me from choosing the HTC one, But I want the build quality of the HTC one. I need more people to help me with this...
I dealt with them in July for a screen rpair(replacement) due to damage.
When we called, got right through to a person. Sent phone off and had it back in less than a week. There was a slight issue with the sim tray, but swapped it out at AT&T and all was good.
Also I've beenwaiting on my Google Play code from them, but once I emailed them I got responses back real quick on that. Still waiting on the code, but they said it would be a few weeks.
nest75068 said:
I dealt with them in July for a screen rpair(replacement) due to damage.
When we called, got right through to a person. Sent phone off and had it back in less than a week. There was a slight issue with the sim tray, but swapped it out at AT&T and all was good.
Also I've beenwaiting on my Google Play code from them, but once I emailed them I got responses back real quick on that. Still waiting on the code, but they said it would be a few weeks.
Click to expand...
Click to collapse
Basically you had a good service quality with them?
PeterZhao478 said:
Basically you had a good service quality with them?
Click to expand...
Click to collapse
In terms of repair and actually talking with them on the phone - yes
In terms of obtaining a promotional item(ie $25 google play credit) not so much lol.
The main thing is if I had to choose all over again between the iPhone, S4 or the HTC One I would still choose the One.
Wife made the jump from iPhone 4S to One and has been much happier than with her iPhone.
As above, I love my One and wouldn't go back to iPhone unless they really really pulled something out of the bag. However, you will not get better than Apple support.
If all you care about is support (which is important to some people), then no other manufacturer will offer anything close to what Apple offer.
Me personally, even though Apple support is great I wanted the best phone for me and that was the HTC One.
Ardmanz said:
As above, I love my One and wouldn't go back to iPhone unless they really really pulled something out of the bag. However, you will not get better than Apple support.
If all you care about is support (which is important to some people), then no other manufacturer will offer anything close to what Apple offer.
Me personally, even though Apple support is great I wanted the best phone for me and that was the HTC One.
Click to expand...
Click to collapse
iOS has just gotten to boring. I want the build quality of a iPhone and android. HTC would be the phone to go for me. Anyone else dealt with HTC before?
TBH there is nothing on the market comparable to Apple Care. I know of friends who have broken a device and walked into and out of a corporate store in 20minutes with a brand new phone, not a refurb. This goes from iPhones to iMacs.
That being said is it 'really' that important to you? If so then don't leave the apple hedge maze
Sent from my HTC One using Tapatalk 4
HTC customer service
Agree with what others are saying after coming from iPhone as they are boring the HTC One is a great phone but had a problem with it after 2weeks received it back after 9days and phone was damaged with chips taken out of phone and barely literally barely packaged.
So now have to go through the painful process of getting this sorted. It's a great phone but no other company would come close to apple care I've had phones changed there and then. I'm from UK by the way.

Shopkeepers - what do they know any way?

I've had a lot of devices. Maybe thirty phones in the last 15 years. I think I know what I'm talking about.
Because I've been intimate with them. I've used them daily for years on end.
And then I go to the tech shop or the phone store or the market. And it just seems to me all these guys, the ones behind the counters talking about battery quality and never getting any returns, are they for real?
The do get to see a lot of phones. But do they USE them? Are they to be trusted?
No one is to be trusted. Trust your own judgement, don't even trust that fully.
Those shopkeepers are trained to come at you with a rehearsed sales pitch. They have 5% technical knowledge and 95% marketing knowledge. They typically only know enough about the devices in thier shop to be able to sell them.
But that's the nature of it. Buyers are responsible for doing thier own research before even setting foot inside a store, and should be aware that it is a salesman's job to sell you the stuff in thier shop.
It's easy for people like us to assume that everybody knows at least the technical basics of these devices. Most people do not. Not even people whose jobs are based upon these things. Assume that you know more about smartphones than anybody you come in contact with. 99% of the time, that assumption will prove correct. It's not thier fault. We are XDA geeks, they are not.
Sent from my Desire 510
huggs said:
No one is to be trusted. Trust your own judgement, don't even trust that fully.
Those shopkeepers are trained to come at you with a rehearsed sales pitch. They have 5% technical knowledge and 95% marketing knowledge. They typically only know enough about the devices in thier shop to be able to sell them.
But that's the nature of it. Buyers are responsible for doing thier own research before even setting foot inside a store, and should be aware that it is a salesman's job to sell you the stuff in thier shop.
It's easy for people like us to assume that everybody knows at least the technical basics of these devices. Most people do not. Not even people whose jobs are based upon these things. Assume that you know more about smartphones than anybody you come in contact with. 99% of the time, that assumption will prove correct. It's not thier fault. We are XDA geeks, they are not.
Sent from my Desire 510
Click to expand...
Click to collapse
No one is to be trusted ha I love that.
Bot those guys aren't ways just pitching you know. You can engage them in conversation... Frustrating at yes, enlightening at others.
In my experience its always the guys at the tech market, the small importers that know best.
Theres only one shop around me where they sell unlocked and refurbished phones, the rest where I live are carrier stores like sprint or verizon shops.
The guy at the independant shop knows a ton about the hardware side of things, more than I know even. He makes most of his living repairing usb ports and replacing cracked screens and such.
But even he knows very little about the software/firmware side of it all. I used to do some things to some of the used refurbished phones he sells, so he could make a little more money off of low-end devices, but I showed him some basics of how to do what I was doing so he could do it himself.
You're lucky to have even a few shops around you with knowledgable staff. I just have the internet and lots of friends who want me to 'pimp thier phones' for them lol.
Sent from my Desire 510
They're hired for their sales skills, not their technical knowledge. The same goes for most customer support personnel.
If they know anything at all, it's usually about iPhones.
huggs said:
No one is to be trusted. Trust your own judgement, don't even trust that fully.
Those shopkeepers are trained to come at you with a rehearsed sales pitch. They have 5% technical knowledge and 95% marketing knowledge. They typically only know enough about the devices in thier shop to be able to sell them.
But that's the nature of it. Buyers are responsible for doing thier own research before even setting foot inside a store, and should be aware that it is a salesman's job to sell you the stuff in thier shop.
It's easy for people like us to assume that everybody knows at least the technical basics of these devices. Most people do not. Not even people whose jobs are based upon these things. Assume that you know more about smartphones than anybody you come in contact with. 99% of the time, that assumption will prove correct. It's not thier fault. We are XDA geeks, they are not.
Sent from my Desire 510
Click to expand...
Click to collapse
Whats funny is, once, i was asked to be a selesperson selling smartphones for a few weeks, based on the fact that i am an "xda geek" so with no sales knowledge whatsoever, there i was selling phones. and i wasnt so bad at it either. i just never knew what to answer when someone would ask me the difference between a galxay pocket neo, galaxy ace, or galaxy young. i still dont know.
Kobro said:
Whats funny is, once, i was asked to be a selesperson selling smartphones for a few weeks, based on the fact that i am an "xda geek" so with no sales knowledge whatsoever, there i was selling phones. and i wasnt so bad at it either. i just never knew what to answer when someone would ask me the difference between a galxay pocket neo, galaxy ace, or galaxy young. i still dont know.
Click to expand...
Click to collapse
You're a good boy [emoji4]
Kobro said:
Whats funny is, once, i was asked to be a selesperson selling smartphones for a few weeks, based on the fact that i am an "xda geek" so with no sales knowledge whatsoever, there i was selling phones. and i wasnt so bad at it either. i just never knew what to answer when someone would ask me the difference between a galxay pocket neo, galaxy ace, or galaxy young. i still dont know.
Click to expand...
Click to collapse
Sales is only good initially and you will get paid. This will become boring tasks sooner or later.
I remember as I was moving away from the 3 network using my HTC M7, the 3 person from the other side kept trying to sell me the Samsung Galaxy S5 and I was telling him the actual specs of the device as he didnt seem to know !
Sent from my SM-N900T using XDA Free mobile app
Case in point. Went yesterday to the market (the food markets in russia usually also have hardware stores in the vicinity) to get light bulbs for the office. Went to the lighting shop where they sell every kind of bulb and led strip imaginable. Quite handy.
Asked the guy about his experience using german made versus russian made bulbs. These are speciality bulbs for workshop lighting for artists.
He had nothing to say. Oh he knows about luminosity and color gamut sure. But he knows nothing about their exploitation. In his own words "i just sell the stuff".
error_problem said:
Case in point. Went yesterday to the market (the food markets in russia usually also have hardware stores in the vicinity) to get light bulbs for the office. Went to the lighting shop where they sell every kind of bulb and led strip imaginable. Quite handy.
Asked the guy about his experience using german made versus russian made bulbs. These are speciality bulbs for workshop lighting for artists.
He had nothing to say. Oh he knows about luminosity and color gamut sure. But he knows nothing about their exploitation. In his own words "i just sell the stuff".
Click to expand...
Click to collapse
Just curious to know whether you buy a bulb there.
Maynard100 said:
Just curious to know whether you buy a bulb there.
Click to expand...
Click to collapse
Fortunately i know my light bulbs. But i was still curious - in these "difficult" for russia times - what he would have to say on the matter.
The wub you see is a simple one. You may buy german made, imported light bulbs at a 20% markup to russian made ones. Now on paper that sounds like the german ones are better.
However, the ones made in russia are made by license on german production lines by german trained workers.
For me the point is moot. I wont pay 20% more for imported low tech goods in general. But the fact that a guy who works exclusively in a light shop and knows the details of the lighting he sells doesnt have any experience using the bulbs is disheartening. To look at him, hes the consummate general store guy. But alas...
error_problem said:
Fortunately i know my light bulbs. But i was still curious - in these "difficult" for russia times - what he would have to say on the matter.
The wub you see is a simple one. You may buy german made, imported light bulbs at a 20% markup to russian made ones. Now on paper that sounds like the german ones are better.
However, the ones made in russia are made by license on german production lines by german trained workers.
For me the point is moot. I wont pay 20% more for imported low tech goods in general. But the fact that a guy who works exclusively in a light shop and knows the details of the lighting he sells doesnt have any experience using the bulbs is disheartening. To look at him, hes the consummate general store guy. But alas...
Click to expand...
Click to collapse
I got your point. The guy just want to earn money and he doesn't have interest in what they are selling at all.
Maynard100 said:
I got your point. The guy just want to earn money and he doesn't have interest in what they are selling at all.
Click to expand...
Click to collapse
I think my point is that shopkeepers vary. Some are knowledgeable and worth engaging in conversation in order to increase ones own knowledge. Some not.
Another blunder - i turn up at the shop to get my new nexus 9 and the guy keeps telling me he wont let me open the boxes to see the display quality until i buy. WTF is that???
error_problem said:
Another blunder - i turn up at the shop to get my new nexus 9 and the guy keeps telling me he wont let me open the boxes to see the display quality until i buy. WTF is that???
Click to expand...
Click to collapse
Ask him a demo model if available. Also, he is correct on his point. What if you dont buy the device afterwards and no one will take an opened box(at least not me) as they will feel its 2nd hand or something. The shopkeeper doesnt know you and they do not trust anyone....
error_problem said:
Another blunder - i turn up at the shop to get my new nexus 9 and the guy keeps telling me he wont let me open the boxes to see the display quality until i buy. WTF is that???
Click to expand...
Click to collapse
Don't they have any models on display? In any shop in the area?
Sent From My Samsung Galaxy Note 3 N9005 Using Tapatalk
ShadowLea said:
Don't they have any models on display? In any shop in the area?
Sent From My Samsung Galaxy Note 3 N9005 Using Tapatalk
Click to expand...
Click to collapse
Oh sure they do, the one on display is perfect! But the one i get in a box is not and they give me a choice:
1. take your money back and go away
2. leave your nexus here, we will send it to lg for expert evaluation and then either give you a new one (in which case if you still have a crap one, repeat) or you can also take your money and go away
Option two takes ~1 month. No choice at all when youre buying a device that came out a week ago is it?

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