I've had a lot of devices. Maybe thirty phones in the last 15 years. I think I know what I'm talking about.
Because I've been intimate with them. I've used them daily for years on end.
And then I go to the tech shop or the phone store or the market. And it just seems to me all these guys, the ones behind the counters talking about battery quality and never getting any returns, are they for real?
The do get to see a lot of phones. But do they USE them? Are they to be trusted?
No one is to be trusted. Trust your own judgement, don't even trust that fully.
Those shopkeepers are trained to come at you with a rehearsed sales pitch. They have 5% technical knowledge and 95% marketing knowledge. They typically only know enough about the devices in thier shop to be able to sell them.
But that's the nature of it. Buyers are responsible for doing thier own research before even setting foot inside a store, and should be aware that it is a salesman's job to sell you the stuff in thier shop.
It's easy for people like us to assume that everybody knows at least the technical basics of these devices. Most people do not. Not even people whose jobs are based upon these things. Assume that you know more about smartphones than anybody you come in contact with. 99% of the time, that assumption will prove correct. It's not thier fault. We are XDA geeks, they are not.
Sent from my Desire 510
huggs said:
No one is to be trusted. Trust your own judgement, don't even trust that fully.
Those shopkeepers are trained to come at you with a rehearsed sales pitch. They have 5% technical knowledge and 95% marketing knowledge. They typically only know enough about the devices in thier shop to be able to sell them.
But that's the nature of it. Buyers are responsible for doing thier own research before even setting foot inside a store, and should be aware that it is a salesman's job to sell you the stuff in thier shop.
It's easy for people like us to assume that everybody knows at least the technical basics of these devices. Most people do not. Not even people whose jobs are based upon these things. Assume that you know more about smartphones than anybody you come in contact with. 99% of the time, that assumption will prove correct. It's not thier fault. We are XDA geeks, they are not.
Sent from my Desire 510
Click to expand...
Click to collapse
No one is to be trusted ha I love that.
Bot those guys aren't ways just pitching you know. You can engage them in conversation... Frustrating at yes, enlightening at others.
In my experience its always the guys at the tech market, the small importers that know best.
Theres only one shop around me where they sell unlocked and refurbished phones, the rest where I live are carrier stores like sprint or verizon shops.
The guy at the independant shop knows a ton about the hardware side of things, more than I know even. He makes most of his living repairing usb ports and replacing cracked screens and such.
But even he knows very little about the software/firmware side of it all. I used to do some things to some of the used refurbished phones he sells, so he could make a little more money off of low-end devices, but I showed him some basics of how to do what I was doing so he could do it himself.
You're lucky to have even a few shops around you with knowledgable staff. I just have the internet and lots of friends who want me to 'pimp thier phones' for them lol.
Sent from my Desire 510
They're hired for their sales skills, not their technical knowledge. The same goes for most customer support personnel.
If they know anything at all, it's usually about iPhones.
huggs said:
No one is to be trusted. Trust your own judgement, don't even trust that fully.
Those shopkeepers are trained to come at you with a rehearsed sales pitch. They have 5% technical knowledge and 95% marketing knowledge. They typically only know enough about the devices in thier shop to be able to sell them.
But that's the nature of it. Buyers are responsible for doing thier own research before even setting foot inside a store, and should be aware that it is a salesman's job to sell you the stuff in thier shop.
It's easy for people like us to assume that everybody knows at least the technical basics of these devices. Most people do not. Not even people whose jobs are based upon these things. Assume that you know more about smartphones than anybody you come in contact with. 99% of the time, that assumption will prove correct. It's not thier fault. We are XDA geeks, they are not.
Sent from my Desire 510
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Click to collapse
Whats funny is, once, i was asked to be a selesperson selling smartphones for a few weeks, based on the fact that i am an "xda geek" so with no sales knowledge whatsoever, there i was selling phones. and i wasnt so bad at it either. i just never knew what to answer when someone would ask me the difference between a galxay pocket neo, galaxy ace, or galaxy young. i still dont know.
Kobro said:
Whats funny is, once, i was asked to be a selesperson selling smartphones for a few weeks, based on the fact that i am an "xda geek" so with no sales knowledge whatsoever, there i was selling phones. and i wasnt so bad at it either. i just never knew what to answer when someone would ask me the difference between a galxay pocket neo, galaxy ace, or galaxy young. i still dont know.
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Click to collapse
You're a good boy [emoji4]
Kobro said:
Whats funny is, once, i was asked to be a selesperson selling smartphones for a few weeks, based on the fact that i am an "xda geek" so with no sales knowledge whatsoever, there i was selling phones. and i wasnt so bad at it either. i just never knew what to answer when someone would ask me the difference between a galxay pocket neo, galaxy ace, or galaxy young. i still dont know.
Click to expand...
Click to collapse
Sales is only good initially and you will get paid. This will become boring tasks sooner or later.
I remember as I was moving away from the 3 network using my HTC M7, the 3 person from the other side kept trying to sell me the Samsung Galaxy S5 and I was telling him the actual specs of the device as he didnt seem to know !
Sent from my SM-N900T using XDA Free mobile app
Case in point. Went yesterday to the market (the food markets in russia usually also have hardware stores in the vicinity) to get light bulbs for the office. Went to the lighting shop where they sell every kind of bulb and led strip imaginable. Quite handy.
Asked the guy about his experience using german made versus russian made bulbs. These are speciality bulbs for workshop lighting for artists.
He had nothing to say. Oh he knows about luminosity and color gamut sure. But he knows nothing about their exploitation. In his own words "i just sell the stuff".
error_problem said:
Case in point. Went yesterday to the market (the food markets in russia usually also have hardware stores in the vicinity) to get light bulbs for the office. Went to the lighting shop where they sell every kind of bulb and led strip imaginable. Quite handy.
Asked the guy about his experience using german made versus russian made bulbs. These are speciality bulbs for workshop lighting for artists.
He had nothing to say. Oh he knows about luminosity and color gamut sure. But he knows nothing about their exploitation. In his own words "i just sell the stuff".
Click to expand...
Click to collapse
Just curious to know whether you buy a bulb there.
Maynard100 said:
Just curious to know whether you buy a bulb there.
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Click to collapse
Fortunately i know my light bulbs. But i was still curious - in these "difficult" for russia times - what he would have to say on the matter.
The wub you see is a simple one. You may buy german made, imported light bulbs at a 20% markup to russian made ones. Now on paper that sounds like the german ones are better.
However, the ones made in russia are made by license on german production lines by german trained workers.
For me the point is moot. I wont pay 20% more for imported low tech goods in general. But the fact that a guy who works exclusively in a light shop and knows the details of the lighting he sells doesnt have any experience using the bulbs is disheartening. To look at him, hes the consummate general store guy. But alas...
error_problem said:
Fortunately i know my light bulbs. But i was still curious - in these "difficult" for russia times - what he would have to say on the matter.
The wub you see is a simple one. You may buy german made, imported light bulbs at a 20% markup to russian made ones. Now on paper that sounds like the german ones are better.
However, the ones made in russia are made by license on german production lines by german trained workers.
For me the point is moot. I wont pay 20% more for imported low tech goods in general. But the fact that a guy who works exclusively in a light shop and knows the details of the lighting he sells doesnt have any experience using the bulbs is disheartening. To look at him, hes the consummate general store guy. But alas...
Click to expand...
Click to collapse
I got your point. The guy just want to earn money and he doesn't have interest in what they are selling at all.
Maynard100 said:
I got your point. The guy just want to earn money and he doesn't have interest in what they are selling at all.
Click to expand...
Click to collapse
I think my point is that shopkeepers vary. Some are knowledgeable and worth engaging in conversation in order to increase ones own knowledge. Some not.
Another blunder - i turn up at the shop to get my new nexus 9 and the guy keeps telling me he wont let me open the boxes to see the display quality until i buy. WTF is that???
error_problem said:
Another blunder - i turn up at the shop to get my new nexus 9 and the guy keeps telling me he wont let me open the boxes to see the display quality until i buy. WTF is that???
Click to expand...
Click to collapse
Ask him a demo model if available. Also, he is correct on his point. What if you dont buy the device afterwards and no one will take an opened box(at least not me) as they will feel its 2nd hand or something. The shopkeeper doesnt know you and they do not trust anyone....
error_problem said:
Another blunder - i turn up at the shop to get my new nexus 9 and the guy keeps telling me he wont let me open the boxes to see the display quality until i buy. WTF is that???
Click to expand...
Click to collapse
Don't they have any models on display? In any shop in the area?
Sent From My Samsung Galaxy Note 3 N9005 Using Tapatalk
ShadowLea said:
Don't they have any models on display? In any shop in the area?
Sent From My Samsung Galaxy Note 3 N9005 Using Tapatalk
Click to expand...
Click to collapse
Oh sure they do, the one on display is perfect! But the one i get in a box is not and they give me a choice:
1. take your money back and go away
2. leave your nexus here, we will send it to lg for expert evaluation and then either give you a new one (in which case if you still have a crap one, repeat) or you can also take your money and go away
Option two takes ~1 month. No choice at all when youre buying a device that came out a week ago is it?
Related
/rant
First of all, let me say that I really envy the American HTC users who seem extremely satisfied with HTC on that side of the globe. Unfortunately, it seems that even after owning HTC phones for the last 4 years, I havent learnt my lesson that HTC Singapore is truly incapable.
My nexus one started developing an erratic screen and it was to the point where i couldnt even type a message properly without having to power cycle the device to set the screen straight. I called them on the 11th of Aug to send it in (they pick up the devices here from you, so a little kudos there), however, they were unable to supply me a loaner. They said if i sent it for repair in 2 weeks, they would be able to help me out, so I waited. On the 23rd, I called them to check, and lo and behold, the service rep says they have no loaner phones at all, and will not be able to help. I figure what the heck, time to dust off the old winmo touch pro and just send the nexus one in ... the tech promises me a 3-5day turn around. 1 week later I call them up, and the tech tells me they had a problem sourcing screens, and would need to hold on to my phone "indefinitely" ... I asked him if he was off his rocker and since I had work to attend to, I left it at that. I fired off an email at night to their customer service email address, and get a reply that it will be taken care off. Literally the next day, I get an email saying my phone is ready, and it will be couriered to me the next day. I was impressed. Needless to say, when i received my phone yesterday, I was in for a rude shock... (point to note: when I sent in my phone, even the courier remarked that my phone didnt have a single scratch anywhere on it) they had sent me the phone with the screen protector half peeled off (they didnt even have the decency to replace it since they ripped it off, but i figured since they replaced the screen, it was worth it) .. i look around the phone, and there's now a scratch right next to volume rocker. Since it was the same courier who picked up the phone, he told me to send them an email, since he himself recalled there were no scratches ... I told myself for a 6mth old phone, I could live with the scratch .. I power cycle the phone and ...
the bloody screen was still erratic! they had simple reset my phone to factory (which i had already tried, in order to get rid of the problem) and sent it back to me (since i recalled that they said they didnt have the screen in stock anyway) ... so now i am, more than a week with the phone in their hands, and nothing to show for it except a scratched nexus one with a peeling screen protector. to add insult to injury, i contacted them and was told someone would call to rectify the situation ... which obviously no one has now ...
it really sucks because i really enjoy this phone ... i bought 2 - one for the girlfriend and one for myself, and hers works perfectly fine, so i know my screen's just nuts ... now the hard part is getting the "fantastic" guys over @ HTC to fix it again, since they still said they have no loaners at all ... *sigh*
Has anyone ever had any good experiences with HTC Singapore??
if you made it this far, thanks .. i had to rant somewhere .. ><
Mighty long mail. Htc probably lost you somewhere.
Sent from my Nexus One using XDA App
Sad that the only obviously singaporean post is..... A typical complaint mail.
Sent from my Nexus One using XDA App
I feel your pain. I've had utterly horrible encounters with HTC Singapore as well. Not just me but a buddy of mine too. We should start a FB group saying what we really think about their support. Maybe that might generate enough negative publicity for them to fire their staff and do a 180.
Best we can do is just not buy their products. I'm already telling my friends to get samsung or motorola phones from now on.
Your sarcy post title doesn't work.
cymru said:
Your sarcy post title doesn't work.
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sorry, but after dealing with htc, i figured "sarcy" would work better than direct. oh well, i guess it was a fail. cant really blame a guy for trying though.
Ha no you did okay. Does seem like they messed you around pretty good though :-(
caysman said:
Sad that the only obviously singaporean post is..... A typical complaint mail.
Sent from my Nexus One using XDA App
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Click to collapse
let me be straightforward with you caysman - i have no qualms rewarding when service is met or exceeded ... i believe i may be one of the few singaporeans who tips everywhere he goes. whether its a kopitiam, starbucks or your neighbourhood restaurant. i have no problem throwing down $10 for a $50 meal if i enjoyed the service. likewise with the attitude ... i sent caltex a letter commending the guy who pumps gas at my regular station because he always went out of his way to be polite (and if you would like to see the letter, by all means, ask). not every singaporean only complains ... i spent a good sum on an exotic supercar .. the service is immaculate, even though the warranty's been up for more than 3 years. the dealer cares enough about his customers that he will wake up at 5am to attend to a customer's problem if he has to. is it so much to ask that if i buy the top of the line htc cellphone, that they honor their warranty at the least? all i asked was for a functioning screen, i did not root the phone or do anything crazy with it - all it has to do is work fine. i didnt complain till it came back to me in the same condition that i sent it in.
so while your outlook on singaporeans may be pretty poor for reasons unknown to me, it wouldnt be fair to generalize.
Boastful singaporean, where is your grace?
Acting like god, rewarding when you see fit? The arrogance off it all just as you buy your first lambo (novelty still there to boast about it huh?)
Sent from my Nexus One using XDA App
Oops you probably have a red ferrari, not a lambo. Pendants usually go for Fs. Enough money to buy the perfect life not knowing that with todays technology,' good enough' is the secret to true happiness.
And u bought the nexus one not for its technology but for its exclusivity. Most of your dumb potters have iphones.
And some in my posts lie the nugget of truth describing the cancer in the world's second richest country.
Sent from my Nexus One using XDA App
caysman said:
Oops you probably have a red ferrari, not a lambo. Pendants usually go for Fs. Enough money to buy the perfect life not knowing that with todays technology,' good enough' is the secret to true happiness.
And u bought the nexus one not for its technology but for its exclusivity. Most of your dumb potters have iphones.
And some in my posts lie the nugget of truth describing the cancer in the world's second richest country.
Sent from my Nexus One using XDA App
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Click to collapse
well, its painfully obvious now to me ... with you, "cannot win" ... since you have to be right about everything and have your own ideas set in stone - you are welcome to them. but please dont force your ideas of what others would like to do / purchase with their own money. do what you like with your money and perceive everything as you will, but being bitter about it and telling people off because they worked hard to buy certain things just goes to show what kind of person you truly are. if you have any more "useful" nuggets of information, feel free to pm me and spare everyone else your posts. i have no problem debating this matter with you but if you are unable to contribute to the thread, please stop making it go off topic.
caysman said:
Boastful singaporean, where is your grace?
Acting like god, rewarding when you see fit? The arrogance off it all just as you buy your first lambo (novelty still there to boast about it huh?)
Sent from my Nexus One using XDA App
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Click to collapse
wow, so much hate for singaporean. Did one of them kill your relatives or something? lol
@mokurex I am very familar with the Singaporean people.
@xevilutionx off topic? How did EXOTIC SUPERCARS get into the thread
[all other crap by me deleted. I don't want to fight anymore]
@mokurex: well caysman is probably singaporean / living in singapore, not sure what his game is but oh well.
@caysman: its called an example, since you allowed yourself the opportunity to generalize an entire country / populace based on your beliefs.
again, as you pointed out, no point to argue since you have your ideas and i have mine. think of me as you wish, since its obvious i have nothing i can say that would change your mentality.
@bullyfrog: while the idea of a fb group sounds good, the problem is that HTC may be outsourcing its repair services here... hence the differentiation in levels of service between usa and singapore, for example.
@x You take part in that pathetic singaporean thread at ferrarichat?
Sent from my Nexus One using XDA App
again, you're off topic, but i'll humor you. never posted there before, never will. you're more than welcome to check ip addresses if you have the time. i also don't have a customized "vanity" plate (since you have a 1 track mind, im pretty sure you've already assumed this), i just took whatever random number that was issued.
again, its obvious you are bitter about something. stop going off topic, use the PM function if you really have so many burning questions you wish to interrogate me about. stop bringing your political bs here, or move it along to some political thread. jesus christ.
For god's sake, whatever you do, don't buy:
Flytouch 3 superpad 2 (or any of its clones).
The support forum is filled with problems with the clones, too many to list.
The Ibex Flytouch 3 originals have very poor batteries, supposed to be 8000 mAh (2 x 4000), and are more like 2 x 1800. Most people are having troubles getting them to accept a charge at all.
Their internal GPS is locked to China, SOME people have managed to unlock them by spending a couple of hours deleting caches, rebooting, trying to re-fix the satellites, repeat until working or give up. MOST people still have not managed to unlock the GPS from China.
Market ONLY shows the free apps (something to do with fake sim numbers being too fake and illegitimate). When you are sent to market from an email, website, or even the tablets OWN auto update service, it won't show the app you are looking for.
They MAY appear to be cheap value-for-money Android tablet alternatives; trust me, they ARE NOT. Save up more money and get a proper named brand tablet.
Update:
My Flytouch 3 is no more, at about 4 days old the charging battery exploded, melting the FT3 and scorching the computer desk.
I urge anyone thinking of buying one of the Ibex Flytouch 3's, or its clones (Superpad 2 or 3) - DON'T!
Fluffbutt said:
For god's sake, whatever you do, don't buy:
Flytouch 3 superpad 2 (or any of its clones).
The support forum is filled with problems with the clones, too many to list.
The Ibex Flytouch 3 originals have very poor batteries, supposed to be 8000 mAh (2 x 4000), and are more like 2 x 1800. Most people are having troubles getting them to accept a charge at all.
Their internal GPS is locked to China, SOME people have managed to unlock them by spending a couple of hours deleting caches, rebooting, trying to re-fix the satellites, repeat until working or give up. MOST people still have not managed to unlock the GPS from China.
Market ONLY shows the free apps (something to do with fake sim numbers being too fake and illegitimate). When you are sent to market from an email, website, or even the tablets OWN auto update service, it won't show the app you are looking for.
They MAY appear to be cheap value-for-money Android tablet alternatives; trust me, they ARE NOT. Save up more money and get a proper named brand tablet.
Click to expand...
Click to collapse
Why would people plauge the world with such horrific devices?
thebum2323 said:
Why would people plauge the world with such horrific devices?
Click to expand...
Click to collapse
People are always trying to find ways of getting a similar item for cheaper prices - I know, I did!.
Oh it's you Fluffbutt, I saw your whole song and dance on apad.tv the other day, not surprized they banned you. First you mess around with your battery config, then god only knows what else you did and then you blow up your tablet. Then claim it blew up on your desk.
Baring in mind no evidence what so ever anything really happened. Then you claimed that you burried your tablet under a load of used kitty litter, so couldn't show anyone the pictures to prove it, not surprized no one believes you. Shame on you.
PassingExpert
i own this and for what i use it for its actually not bad updates are often and like all android devices its getting better with each one!
mind you my phone is faster ha
I got banned from there because they didn't want anyone warned of the faulty batteries, they're the most fanatic people over their FT3's.
So you assume I did a whole lot of things and it's my fault it exploded. You can assume anything.
"mess around with your battery config," - ChinaGrabber tell you to go to that forum for help, and do what's posted there. Now I'M to blame for doing just that?
It got buried under kitty litter because the fumes from burnt lithium batteries are toxic.
Shame on me?? you make assumptions!
PassingExpert said:
Oh it's you Fluffbutt, I saw your whole song and dance on apad.tv the other day, not surprized they banned you. First you mess around with your battery config, then god only knows what else you did and then you blow up your tablet. Then claim it blew up on your desk.
Baring in mind no evidence what so ever anything really happened. Then you claimed that you burried your tablet under a load of used kitty litter, so couldn't show anyone the pictures to prove it, not surprized no one believes you. Shame on you.
PassingExpert
Click to expand...
Click to collapse
*Mod Edit* let's keep it clean and keep the name calling to a minimum.
Alright, everybody chill out. No name callings.
@Fluffbutt: Pics, or GTFO. Seriously.
@PassingExpert: A one hit wonder from you? While I can't agree with either of you, I'd cut down on the name calling, because you aren't going to make many friends with that.
As for the rest of this thread:
/in before mod lockdown.
sakai4eva said:
@Fluffbutt: Pics, or GTFO. Seriously.
Click to expand...
Click to collapse
What makes you think I feel any need to prove this to anyone here?
It happened. Whether you believe it or not is irrelevant to it happening and irrelevant to me..
my 32gb iBex Flytouch3 works perfectly. Would recommend iBex Flytouch3 (real FT3) to my friends.
I bought flytouch3 from taobao.com. It cost almost 250 USD.
It may be the most expensive one in taobao, but it works good.
It can standby at least 6 hrs, and the GPS works in Taiwan.
Market can show all apps including the charged apps.
I just bought one yesterday from chinagrabber, shame on me? From what I've gathered the information this is the best and most supported chinese tablet there is..
Yes another classic example of somebody not doing their homework before buying something and then blindly attacking it with a soldering iron and hacksaw.
I'm more than satisfied with mine, it's not the fastest piece of kit, but for €150 it's certainly worth the money if you have a good working knowledge of Android and now how to fix a few quirks.
If you read around the forums, there is support for all of them. I have yet to have found an issue that couldn't be remidied in one way shape or form. I bought mine for $150 US shipped. I'm no knocking Ibex. Just merely stating that their pad isn't the only option. Open minded-ness is what I'm getting at. I've heard a lot of bad things about ChinaGrabber's return policy's etc., and that left a bad taste in my mouth. I wanted an inexpensive pad with some support on the US side (I.e warranty issues). I know I could have purchased something else, but this was what I wanted.
Sent from a rooted SuperPAD clone with Android 2.2
I've now been playing with my FT3 couple of days and I'm very happy with it, with Tim5a rom everything works, Market (it shows paid apps if I buy them from my Android cellphone). GPS works well out of the box, it's fast, Youtube, Flash all working. Battery life is very good, I don't keep it on standby as it does eat the battery even without wifi off. If you've ever used a Android phone this feels like home and the performance is the same. Resistive screen just gets a little bit more to get used to compared to capacitive but it's really responsive. Videos play very nicely, only tried 720p but all worked without a single lag.
Hey this thread scared me at start but then it looks like it ended up very good.
cuz i'm waiting for mine to arrive and i wonder is there any complete guide how to speed it up and ect..?
Thanks in advance
/Maffien
Maffien said:
Hey this thread scared me at start but then it looks like it ended up very good.
cuz i'm waiting for mine to arrive and i wonder is there any complete guide how to speed it up and ect..?
Thanks in advance
/Maffien
Click to expand...
Click to collapse
The best guide is to install Tim5a rom the speed increase is very good, try it stock before upgrading to see the difference.
Don't.
Market ONLY shows the free apps not to mention all the other problems (something to do with fake sim numbers being too fake and illegitimate). For YOUR OWN sake don't buy this piece. Really if you want an ANDROID tablet then save your money and buy a legitimate Android Tablet from a well known manufacturer. It's the WORST money I've ever spent in my life. PLEASE don't waste your time. And if you do and are satisfied with a cheap poor generic excuse for an android spending hours upon end of your life downloading and installing firmware, then more power to you, have fun. I just wish I would have saved my money than to have given it to scam artists or try to get help from those who need to help sale more CRAPWARE by saying its all volunteer. Really really real. (Now watch how I get called names and treated like dirt for posting this on a thread that is titled: Warning not to buy Flytouch 3 or clones.) It's crazy how easy it is to get caught up by weirdos at crappad tv who act like they are helping the world or something not following any of there own rules. Please DON'T be fooled by the posts that follow this saying how good it is. Believe me, it is not. Save a little more money even if its just 100 or 200 more. Get a LEGITIMATE ANDROID TABLET!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
PassingExpert said:
Oh it's you Fluffbutt, I saw your whole song and dance on apad.tv the other day, not surprized they banned you. First you mess around with your battery config, then god only knows what else you did and then you blow up your tablet. Then claim it blew up on your desk.
Baring in mind no evidence what so ever anything really happened. Then you claimed that you burried your tablet under a load of used kitty litter, so couldn't show anyone the pictures to prove it, not surprized no one believes you. Shame on you.
PassingExpert
Click to expand...
Click to collapse
Oh it's you PassingExpert, I saw your whole song and dance on xda-developers today, not surprized that everyone ignored you. First you troll around with your troll post, then god only know what else you did and then you troll. Then claim something about someone that is nothing but trolling.
Baring in mind you trolled. Then you trolled that someone said something somewhere else, so you couldn't show anything other than trolling, not surprized no one believes you. Shame on you.
Totally agree with you,mine is disco10 version,and use the tim5a rom very well.
phiit said:
The best guide is to install Tim5a rom the speed increase is very good, try it stock before upgrading to see the difference.
Click to expand...
Click to collapse
Does anyone else here work in the technical support or any cellular related fields whether it's retail or customer service? Some people are really freaking ignorant of the technology or absolutely stubborn when it comes to how phones and service works. I am tired of people demanding a new phone when every little thing happens. Does a car dealership replace your current car with a new one when it's under warranty? No they fix the problem with the car. It's not my fault you moved and you don't have coverage at your new house. When you got your phone we gave you a grace period to try it out and determine if coverage is good enough where you live. Moving doesn't give you a new grace period. You're not under contact anymore so if you want to leave us...pay off your device and go. I'll even help you unlock it once you've paid it off. Backups, backups...holy sh*t freaking backup your data people. When an application wreaks havoc or you got ad bots or whether something software related fails you might as well be prepared to hard reset your phone. No, you're not getting a warranty replacement without doing that step first. You're gonna have to transfer your data either way so back your sh*t up. It's not my responsibility to ensure your pictures and contacts don't get lost. Take some responsibility for your data and educate yourself on how to save it. Warranty is not an upgrade path either. Don't ask for a different color or model. That one year by the manufacturer is for the exact model. We (the carrier) are nice enough to take care of the warranty on behalf of the manufacturer. You think Samsung or Asus will send you an upgraded or different device? Take it up with them. Don't whine and cry because you can't scam warranty and insurance for an upgrade. You want a new phone then pay off the one you have or buy it at full price.
Anyways just had to vent. Working in technical support is actually a lot of fun and I really enjoy educating and teaching customers how to use their devices and explore the world a smartphone has to offer. However the amount of rampant stupidity and unreal requests are absolutely absurd.
Tell me about it. Every. Single. Bloody. Day.
I truly, truly believe there should be a driving license for using a smartphone. The amount of people who have no idea how the device, the one that they entrust their entire lives to, actually works is damn near astronomical.
"My WiFi doesn't work. What did you do to it?!?! *insert expletives filled capslock rant about fraud and scammers*" To a provider that doesn't supply landlines, only mobile. About 80% of the people apparently don't know the difference between WiFi and Mobile Data.
Had this gem last week: Someone opened the charger flap on the S5, and the thing broke off. He bend down to pick it off the floor, and dropped the phone instead. Screen cracked, phone dead. Now that customer is demanding that the provider covers the repair costs of the dropped phone. He claims it wasn't his fault that the phone dropped, it was the fault of that broken off flap, and so it should fall under warranty.
"How do I view the photo I just took?" Why are you even using a smartphone?
This also happens about three times a day:
"My phone doesn't work." No other information, just that.
"Sir, which brand and model is your phone?"
"It's an iPhone."
"Which one?"
"An S4."
"Uh, sir, an iPhone 4S or a Samsung Galaxy S4?"
"Aren't they all the same?"
And then there's these people:
"I have a bill here for 300 quid of additional, out-of-package costs. I was calling a friend and forgot to end the call. You should've ended it for me. I'm not paying that."
Oh, and the amount of people referring to 4G as G4.... -.-
On the other side of that coin, I hate talking to the CS reps of ANY technology company.
"I need you to reprovision my data because your system thinks I have an iPhone and it's messing with my data"
"Sir, may I ask have you restarted your phone?"
and I have to go thru like 12 different times telling him to please do what I asked in the first place.
Or I walk into a T-Mobile store and the rep is telling me I can't use a verizon phone on the network, because it's verizon.
"But the phone comes unlocked, just give me a SIM card"
"Verizon is CDMA blah blah"
And I get to argue with the guy for an hour about how things actually work.
Or even worse when I try to get a warranty replacement device. No I don't want to restart my phone or factory reset it, or put in my Google Account login information again, or try a new SIM card, or anything like that.
The device is broken, I know about phones, just replace it and let's get on with it!
So trust me it's very frustrating for us consumers too...
Yep, definitely frustrating for consumers.
I have a phone that runs on unknown network bands, can I test a sim (i would pay the $2 if required)?
Nope, you are already on the best network.
But yours has different frequency bands
*Blank stare* Umm your already on the best network for reception
*Walk out knowing I could do the job better*
Sent from my fake galaxy note 4, now revived from the dead, again!
You do realize that the shop assistants are hired for their sales skills, not their knowledge of the product, I hope? All they receive is Sales training, not product information nor technical training.
Most of them couldn't tell an iPhone apart from a Samsung if their lives depended on it. Going to those monkeys with a tech question is like asking a 5 year old about String Theory. It's pointless.
You might as well walk into IKEA's storage section with a question about network frequencies. You're statistically more likely to find people with tech knowledge there than behind the counter in a provider shop. :laugh:
ShadowLea said:
You do realize that the shop assistants are hired for their service skills, not their knowledge of the product, I hope? All they receive is Sales training, not product information nor technical training.
Most of them couldn't tell an iPhone apart from a Samsung if their lives depended on it. Going to those monkeys with a tech question is like asking a 5 year old about String Theory. It's pointless.
You might as well walk into IKEA's storage section with a question about network frequencies. You're statistically more likely to find people with tech knowledge there than behind the counter in a provider shop. :laugh:
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This is the B&M guys, the "service technicians" on the phone, the "specialists" on the phone, the guys in chats etc.
I have never had someone who knew enough about networks, bands, actual device specs etc, talk to me from any portion of any phone company.
And I've been on every phone network...
orangekid said:
This is the B&M guys, the "service technicians" on the phone, the "specialists" on the phone, the guys in chats etc.
I have never had someone who knew enough about networks, bands, actual device specs etc, talk to me from any portion of any phone company.
And I've been on every phone network...
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From what I know in the EU, you never actually get to speak to the Tech guys when you call in. It's still only a Customer Contact employee. They contact the Tech department on an internal line, but the tech lads never speak to customers. Don't know if the US system is different (probably not).
Oh I've met my fair share of the technologically handicapped in the shops, too. One shining example is the idiot who told me, in 2013, that I shouldn't use Android because it was still a Beta version, and thus I would be at risk of viruses. :laugh::laugh::laugh::laugh:
ShadowLea said:
Oh I've met my fair share of the technologically handicapped in the shops, too. One shining example is the idiot who told me, in 2013, that I shouldn't use Android because it was still a Beta version, and thus I would be at risk of viruses. :laugh::laugh::laugh::laugh:
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Unfortuneately they hate Windows Phone to, which is a shame because aside from apps, it is the second best operating system (beats IOS by a mile)
hi.im a loyal Samsung customer. i love their innovations, their experimentation, their ideas!
i love Note series, since Note 1, i never got anyother daily driver phone. it was always Note! the refined version of their S line.
Everybody knows how samsung treated Note 4. it is left like it is not even one of their own.
im not living in Europe or USA or Canada, where u can get subsidy from carriers and get a new phone and pay the rest monthly.
i have to get the cash, get it for almost 40% higher price than its price, or get it imported . i got mine imported.
Yesterday my Note 4 screen gave up on me. the left side of the display flickered and glitched out on its own for NO reason at all! i didnt drop it, i didnt put weight on it, it didnt get wet, NOTHING! all on its own, and mind u its only 20 days old phone.
its under warranty but i cant claim it cause i got it from UK and now i cant go back or send it back cause that would take time and lots of money especially when, if fixed, it comes back.
now i gave it for repair but they didnt satisfy me and said that these issues were common with S5 and onward phones from samsung. risk is higher cause it can be LCD issue which will cost me around $200, where i got this phone for $550
i had a Tab S8.4 this January, that had TERRIBLE battery issue, and after that motherboard died and i had to sell in for parts!
now all these stories and whats the outcome?
well i see many people here saying that looking at support from samsung for note 4 , they will not be getting any more samsung device, and blah blah.... then how come samsung sell millions of newer releases especially in European countries and USA? i mean, majority of their sales are in these areas right?
its sad, how **** their QC has gone, and even software support is ****! everyone knows they will not release 5.1 for international models until after Note 5 comes out.
Note 4 was supposed to be DAWN of new design language for samsung especially for their Flagships, but where is that philosophy now?
im not trying to be that mean dude, but it hurts when u spend ur hard earned money, u wait for a device u love, u get that and after 20 days u find its screen glitch out for no ****ING reason!
this is second time within few months, samsung betrayed me.
and its not just me, no major update in almost a year is bad from samsung.
so all who are saying they will not get Note 5 for lack of SD card slot, or removable battery, PLS STICK TO YOUR WORDS!
they have really really turned themselves like apple. samsung is the new apple now... but atleast, Apple knows a thing or two about QC and Software support. because without software support these phones are nothing more than a piece of hardware!
Unnecessary thread is unnecessary.
aami.aami said:
hi.im a loyal Samsung customer. i love their innovations, their experimentation, their ideas!
i love Note series, since Note 1, i never got anyother daily driver phone. it was always Note! the refined version of their S line.
Everybody knows how samsung treated Note 4. it is left like it is not even one of their own.
im not living in Europe or USA or Canada, where u can get subsidy from carriers and get a new phone and pay the rest monthly.
i have to get the cash, get it for almost 40% higher price than its price, or get it imported . i got mine imported.
Yesterday my Note 4 screen gave up on me. the left side of the display flickered and glitched out on its own for NO reason at all! i didnt drop it, i didnt put weight on it, it didnt get wet, NOTHING! all on its own, and mind u its only 20 days old phone.
its under warranty but i cant claim it cause i got it from UK and now i cant go back or send it back cause that would take time and lots of money especially when, if fixed, it comes back.
now i gave it for repair but they didnt satisfy me and said that these issues were common with S5 and onward phones from samsung. risk is higher cause it can be LCD issue which will cost me around $200, where i got this phone for $550
i had a Tab S8.4 this January, that had TERRIBLE battery issue, and after that motherboard died and i had to sell in for parts!
now all these stories and whats the outcome?
well i see many people here saying that looking at support from samsung for note 4 , they will not be getting any more samsung device, and blah blah.... then how come samsung sell millions of newer releases especially in European countries and USA? i mean, majority of their sales are in these areas right?
its sad, how **** their QC has gone, and even software support is ****! everyone knows they will not release 5.1 for international models until after Note 5 comes out.
Note 4 was supposed to be DAWN of new design language for samsung especially for their Flagships, but where is that philosophy now?
im not trying to be that mean dude, but it hurts when u spend ur hard earned money, u wait for a device u love, u get that and after 20 days u find its screen glitch out for no ****ING reason!
this is second time within few months, samsung betrayed me.
and its not just me, no major update in almost a year is bad from samsung.
so all who are saying they will not get Note 5 for lack of SD card slot, or removable battery, PLS STICK TO YOUR WORDS!
they have really really turned themselves like apple. samsung is the new apple now... but atleast, Apple knows a thing or two about QC and Software support. because without software support these phones are nothing more than a piece of hardware!
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Why buy an imported version? Imports always have their risks no matter the brand. A screen replacement is always expensive due to the high costs of the amoled display (oem displays are always much more expensive than their knockoffs). Did you try calling a samsung service center for help? Sometimes they honor the warranty even if it is an import. If not then just send it back to the store you bought it from (should be cheaper than replacing the screen).
airwa1kin7 said:
Unnecessary thread is unnecessary.
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i knew i would get such comments and even hate for this. its not a personal matter.
i would eventually get my issue fixed, that not the problem. the problem is Samsung's behavior to its customers.
its us buying their products and when people find unnecessary issues and lack of support from company, we rage like hell. but then at the end we go and buy another one of their over priced product and the cycle keeps going on and on....
the reason of this thread is not to bash samsung or to bash its customers in anyway. i myself like samsung but not anymore and thats because of no one else but samsung themselves.
its only US, customers who can fix lot of issues.
im sure many here would understand my point, sad you didn't
aami.aami said:
i knew i would get such comments and even hate for this. its not a personal matter.
i would eventually get my issue fixed, that not the problem. the problem is Samsung's behavior to its customers.
its us buying their products and when people find unnecessary issues and lack of support from company, we rage like hell. but then at the end we go and buy another one of their over priced product and the cycle keeps going on and on....
the reason of this thread is not to bash samsung or to bash its customers in anyway. i myself like samsung but not anymore and thats because of no one else but samsung themselves.
its only US, customers who can fix lot of issues.
im sure many here would understand my point, sad you didn't
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Look it's not that I don't understand your point, it's the fact that your thread number 500 on this subject. I've already said I'm not buying another Samsung product.. I love my note 4 but have grown to dislike the lack of updates and most definitely the lack of open source on the TW side of things.
This is what happens when you take risks for granted. That extra 40% for a local version probably doesn't seem so bad now. You should consider an import as a no warranty device, not to mention you rooting it as well. I don't think I would purchase any kind of device today for $550 without some kind of warranty, unless I had 100% certainty the device would not fail.
I knew the risk when I bought my Note 4 and rooted it the second I brought it home. That was a $700 risk I was willing to accept with nobody else to blame but myself. (Of course I used the ol' amex warranty safety net, I am not totally reckless)
Conclusion: Suck it up, move on, and hopefully learn something from the experience.
I'm with you. The Note 4 amazed me when I got it, but the Lollipop update and amazingly long delays in fixing the issues, seeing all Samsungs old, ****ty models getting 5.1.1 before their newest most expensive flagship phone really soured me off the experience. With the Note 5 looking total ****, it seems like there's no real reason to stay with Samsung. Great hardware (except the Note 5), but their support and software are ****.
I totaly agree with you and I will not buy any Samsung phone/product in the future. I have Note 4 and Tab S and on Note 4 I had to lose warranty and root it to get the ROM that is working to some point and on Tab S I have stock and it is HORRIBLE! Gr8 piece of HW with crappy SW = not worth it! Thx to this incompetent Samsung like engeniers Apple is still on top thx to good support and great SW with lesser HW.
Sent from my SM-N910C using Tapatalk
see! i told you guys! samsung says no Note 5 for Europe and also just look at what they made us wait for our Note 4 5.1, this ****ty fingerprint magnet Note 5.
what are the upgrades? NOTHING!
The note 7. What a failure for Samsung. Economically and their reputation. But who's really to blame. Battery manufactures are spotty at best for any electronics manufacture. Its just how that gamble works in the battery game. There are no real reliable sources. That's why there are most likely 6 18650 battery cells in your older laptop, made by Sony, Samsung, or LG. Each cell is 4.2 volts when fully charged. Wired in series, this equals 25.2 volts. Each cell has a minimum of 3 volts, or 18 volts in series. Which means your battery pack can operate from roughly 18-25volts. Your charger is a 19 volt charger. Meaning when they designed your laptop, they did so keeping in mind on average of 1 out of 6 of your cells has had a manufacturing catastrophic failure. But the battery pack will still work. Why do you think they die so fast and their capacities diminish? Now Samsung releases millions of cell phones with non-removable battery covers, forcing users to purchase new phones instead of batteries, it's like they where asking for a 19 billion dollar loss, because they can't point fingers at anyone but themselves, knowing the battery market is as it is today. I don't feel sorry for them for going cheap and trying to copy apple. We are fortunate we didn't see this happen sooner, although we all take today's technologies for granted and expect miracles from countries that cannot keep up to our capitalist demand, like legitimate batteries.
Thing is Samsung isn't the first to do sealed in batteries and this isnt their first phone with a sealed in battery (see S6, S6edge, S6edge+, Note5, S7. S7edge). Making the statement that they were asking for it by sealing in batteries is an over simplification when you consider all the phones that have sealed batteries and all the tablets that have always had sealed batteries.
Also what does it have to do with "keeping up with our capitalist demands". South Korea where Samsung is based is in fact a capitalist country, maybe you are mistaking it for socialist state like North Korea.
If anything it is a failure of QA on their end (opting to test everything in house, which is likely to cut cost).
I don't see a reliable way of waterproofing with a removable battery. The construction of the Sim tray with a water leak sticker right below it is a dead give away.
Half the people couldn't even click all the back fasteners on a phone anyways.
pcriz said:
Thing is Samsung isn't the first to do sealed in batteries and this isnt their first phone with a sealed in battery (see S6, S6edge, S6edge+, Note5, S7. S7edge). Making the statement that they were asking for it by sealing in batteries is an over simplification when you consider all the phones that have sealed batteries and all the tablets that have always had sealed batteries.
Also what does it have to do with "keeping up with our capitalist demands". South Korea where Samsung is based is in fact a capitalist country, maybe you are mistaking it for socialist state like North Korea.
If anything it is a failure of QA on their end (opting to test everything in house, which is likely to cut cost).
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Hey guy. Whats the intelligence behind sealed back covers. Profit. So when your battery goes out, you have to replace the phone not the battery. Defend samsung some more, South korea is currently suing samsung. Samsung Made this stupid decision. They could have pointed the finger at the battery manufacture and avoided the whole thing. But they had to seal it, resulting in a 19 billion dollar loss.
I don't care if it's the first, or last phone with a sealed battery cover, NONE of them should have it. Period.
SH4YD33 said:
I don't see a reliable way of waterproofing with a removable battery. The construction of the Sim tray with a water leak sticker right below it is a dead give away.
Half the people couldn't even click all the back fasteners on a phone anyways.
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The S5 was water resistant and has a removable battery.
Its 3 generation's old now so I would think the technology has gotten better since then as well
Sent from my SM-N930W8 using Tapatalk 2
boobteg2 said:
Hey guy. Whats the intelligence behind sealed back covers. Profit. So when your battery goes out, you have to replace the phone not the battery. Defend samsung some more, South korea is currently suing samsung. Samsung Made this stupid decision. They could have pointed the finger at the battery manufacture and avoided the whole thing. But they had to seal it, resulting in a 19 billion dollar loss.
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Thanks for not addressing every other phone with a sealed battery. Your point is already flawed.
And if you think every decision made about a device isn't based around return on investment then you are lost.
You guys come in armchair quarterbacking this and cant think outside of a pretty small box to even have a logical discussion.
Also love profound statement of Company X did this to save money/profit, what a company did something in an attempt to make money?!
Lol defend samsung? Did you not see my last statement about how they screwed up by using internal QA or is your confirmation bais not allowing you to acknowledge that?
force70 said:
The S5 was water resistant and has a removable battery.
Its 3 generation's old now so I would think the technology has gotten better since then as well
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If you read his post fully it says he doesnt see a reliable way of water proofing. Thing is the s5 had its fair share of unhappy users that utilized the water resistance only to realize they didn't secure one of the covers completely or the back wasnt fully closed. Then since water resistance doesnt negate water damage as a no no for insurance claims you had a lot of unhappy customers.
That being said you can't really think the resistance to ingress of moisture is better on the s5 than it is on s7.
The technology did improve, do you remember the design sacrifices for water proofing an s5? Physical buttons, port covers, what good is that in the event of an accident unless you always have them plugged.
Im not saying samsung is perfect but lets at least be objective when we discuss this.
pcriz said:
If you read his post fully it says he doesnt see a reliable way of water proofing. Thing is the s5 had its fair share of unhappy users that utilized the water resistance only to realize they didn't secure one of the covers completely or the back wasnt fully closed. Then since water resistance doesnt negate water damage as a no no for insurance claims you had a lot of unhappy customers.
That being said you can't really think the resistance to ingress of moisture is better on the s5 than it is on s7.
The technology did improve, do you remember the design sacrifices for water proofing an s5? Physical buttons, port covers, what good is that in the event of an accident unless you always have them plugged.
Im not saying samsung is perfect but lets at least be objective when we discuss this.
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Unreliable due to user error does not count, unreliable due to poor design and engineering is a different matter entirely.
Yes the ports all being covered was not exactly user friendly thats for sure.
And no of course I certainly would not expect the S5 to be better in regards to water resistance or anything else for tbat matter lol
Sent from my SM-N930W8 using Tapatalk 2
As an engineer we are taught to design for everything, including user error. An easy and repeated user error is called an engineering design flaw.
I am reminded of a tooth paste tube story where they changed the cap to be the pop off type instead of the screw off type. this is of course a better design as the pop top stays on the tube and is quicker than having to screw and unscrew the top each time. But consumers complained about a broken cap because they couldn't unscrew it. The designers did not say "stupid consumers" they said "bad design"
Not saying this is best for society, it limits progression, but its just the reality.
de31p5 said:
As an engineer we are taught to design for everything, including user error. An easy and repeated user error is called an engineering design flaw.
I am reminded of a tooth paste tube story where they changed the cap to be the pop off type instead of the screw off type. this is of course a better design as the pop top stays on the tube and is quicker than having to screw and unscrew the top each time. But consumers complained about a broken cap because they couldn't unscrew it. The designers did not say "stupid consumers" they said "bad design"
Not saying this is best for society, it limits progression, but its just the reality.
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I beleive the layman's term is idiot proofing. Which from my experience is impossible as there is always one idiot who can find way to screw up even the best design or instructions lol
Sent from my SM-N930W8 using Tapatalk 2
force70 said:
I beleive the layman's term is idiot proofing. Which from my experience is impossible as there is always one idiot who can find way to screw up even the best design or instructions lol
Sent from my SM-N930W8 using Tapatalk 2
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Agreed, no matter how much time i spend designing something, and thinking its idiot proof, Somebody somehow always finds a way......
pcriz said:
Thanks for not addressing every other phone with a sealed battery. Your point is already flawed.
And if you think every decision made about a device isn't based around return on investment then you are lost.
You guys come in armchair quarterbacking this and cant think outside of a pretty small box to even have a logical discussion.
Also love profound statement of Company X did this to save money/profit, what a company did something in an attempt to make money?!
Lol defend samsung? Did you not see my last statement about how they screwed up by using internal QA or is your confirmation bais not allowing you to acknowledge that?
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\
Now it looks like Samsung will have to defend itself. There being sued for this by the South Korean people. Look at the end of the day, I don't work for any of them so I don't really give a damn. I'm just talking out of my a$$ to rant sorry. You can delete this thread if you want.
boobteg2 said:
\
Now it looks like Samsung will have to defend itself. There being sued for this by the South Korean people. Look at the end of the day, I don't work for any of them so I don't really give a damn. I'm just talking out of my a$$ to rant sorry. You can delete this thread if you want.
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I think they should be sued. I will bet you money you will see a full influx of leaks for the s8 and all the hype and promotions will have everyone forget this mess even happened.
I have never been tied to one brand but Samsung solely because of the Note line has seen the most action for me. This go around I am ditching sammy for the Pixel. I can't act like coming from a Note 7 it doesnt feel like a downgrade but most phones on the market do at this point.
pcriz said:
I think they should be sued. I will bet you money you will see a full influx of leaks for the s8 and all the hype and promotions will have everyone forget this mess even happened.
I have never been tied to one brand but Samsung solely because of the Note line has seen the most action for me. This go around I am ditching sammy for the Pixel. I can't act like coming from a Note 7 it doesnt feel like a downgrade but most phones on the market do at this point.
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You know what's really bad? Besides the fact we are no longer seeing note 7 fires and from the ones that were officially found to be fraudulent or media bull****...i guarantee the note 8 will have people claiming their note 8 catches on fire when that comes out. I promise you there will be and I wouldn't be surprised if that's immediately cancelled without even bothering to realize people fake **** and possibly, though I doubt it, people and companies sabotage other companies.
Point is there defenantly was a design defect and Samsung screwed up but it is strange we aren't hearing about it anymore and I am genuinely concerned about the note 8 and bogus claims.
Sent from my SM-G935T using XDA-Developers mobile app
force70 said:
I beleive the layman's term is idiot proofing. Which from my experience is impossible as there is always one idiot who can find way to screw up even the best design or instructions lol
Sent from my SM-N930W8 using Tapatalk 2
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Samsung is a very autocratic company with the top-level brass often over ruling the engineers.
SharpD0g said:
Samsung is a very autocratic company with the top-level brass often over ruling the engineers.
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Which is not unlike many companies lol.
If i had a dollar for everytime Ive had to say "I told you so" to some dumb ass executive who overuled the correct course of action which then caused issues and the company alot of money Id be a rich man.
Anybody got the old .apk of Package Disabler Pro? It updated to prevent us from blocking system updates, and starting tomorrow, Samsung is rolling out updates to limit charging to 60%!
RaymondPJR said:
Anybody got the old .apk of Package Disabler Pro? It updated to prevent us from blocking system updates, and starting tomorrow, Samsung is rolling out updates to limit charging to 60%!
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Click to collapse
Guys uninstall the old package pro and download version 6.3 from this website. They disable the urgentfwupdate from version 6.6 which will allow samsung to send updates to our phones.
http://m.apkhere.com/app/com.ospolice.packagedisablerpro
Sent from my SM-N930T using Tapatalk
RaymondPJR said:
Anybody got the old .apk of Package Disabler Pro? It updated to prevent us from blocking system updates, and starting tomorrow, Samsung is rolling out updates to limit charging to 60%!
Click to expand...
Click to collapse
View attachment 3926973