My home and back keys get really screwed up sometimes. - One (M7) Q&A, Help & Troubleshooting

I know I saw a forum about the home and back key sensitivity issue, but I can't seeem to find it. If someone could direct me to the forum or a way to a fix, that would be great.
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Here you go
http://forum.xda-developers.com/showthread.php?t=2231832

Related

Home button glitch!!!! Please help.

My home button has a mind of its own ever since i flashed a rom. Please help if u know how fix. Its very frustrating. Ive flashed and reflashed. Nothing seems to work.
Please help.
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My back button does that,and sometimes the home button.I've read that it's moisture build-up under the glass,which causes the capacitve buttons to short.I've heard people talking bout putting the phone in a ziplock full of rice,supposedly the rice will suck out the moisture.Never tried it myself.
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It's under warranty that's a hardware issue they should replace it with a refurb, back up all your stuff, odin to stock and master clear before you send it back.

Should home and back be illuminated ?

My home and my back arent illuminated I'm sure they were when I got the phone
Reviews show them lit .. before I ring 3 for a replacement I want to check
Thanks
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cover the 2 sensors on the top left with a piece of folded paper or something, do they light up?
Ah yes .. I'm sat under a bright light doooh thank you
Thought my home and back was faulty . It sometimes is less responsive than other times (double tap to get multi apps ) but I'm presuming that's a software glitch
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Others are reporting issues with the buttons sometimes not responding, not sure if it's a software glitch, or just a small footprint for the buttons, ie you have to press right on the button and not in the general area if you know what i mean.
Cool I'll relax then and stop worrying my phone is faulty. Big thanks
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I would monitor how you go with pressing the buttons, it may be a glitch, but i know when i'm using mine, i am often off the button when i press it, being used to the One X for the last year, the buttons are further to the edge, so automatically i have been pressing further out than the actual buttons are.
I always turn mine off. Just saying lol
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I have been careful to hit in middle and it's working on now thanks
Turned what off ?
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The back lights. Find them annoying
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craftycarper1 said:
Others are reporting issues with the buttons sometimes not responding, not sure if it's a software glitch, or just a small footprint for the buttons, ie you have to press right on the button and not in the general area if you know what i mean.
Click to expand...
Click to collapse
The capacitive area is in fact VERY small. Just barely bigger than the Home and Back icons themselves. Precision touch is required and is why I suspect some think its not responsive
arknailed7754 said:
The back lights. Find them annoying
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Click to expand...
Click to collapse
How do you turn them off ?
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I use an app called keyboard backlights from play. Works great but recently in occasions they come on anyway. They are off 80% of the time though. Can only do if your rooted btw
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arknailed7754 said:
I use an app called keyboard backlights from play. Works great but recently in occasions they come on anyway. They are off 80% of the time though. Can only do if your rooted btw
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Click to expand...
Click to collapse
Yes , "keyboard backlights" work perfect ! i used it to turn off my capasitive button.
There is no way in settings?? Only by apps?
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Same happened with me my back button many time failed to respond touch and even after touch the effect is no immediate, look like software problem
Sometime it respond sometime it's not
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onlinejobwork said:
Same happened with me my back button many time failed to respond touch and even after touch the effect is no immediate, look like software problem
Sometime it respond sometime it's not
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Click to expand...
Click to collapse
Try this, http://forum.xda-developers.com/showpost.php?p=39498430&postcount=7
Seems that the One has very small area of touch for buttons, so probably not software problem.
Turn on vibrate and you will realise how small of an area we have .. seems the way it's been designed and not a bug . Vibrate assists because you know when your missing now don't have the issue
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Defective power button?

I've received my black HTC One this morning and I'm happy!
However coming from the one X it feels as if the power button is quite recessed and hard to press. Does anyone else have the same problem? Can anyone post photos of their power buttons from the front so I can see whether it's normal?
Thank you guys. I appreciate your help
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Mine was the same, apparently it's normal... i'd call it a shocking design flaw tbh.
I know they didn't really want anything 'sticking out the phone' but as it's the only way to switch the phone on it's a huge over sight if you ask me.
ThatNerdGuy said:
However coming from the one X it feels as if the power button is quite recessed and hard to press.
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Click to collapse
It's normal..., all Ones I've seen the same issue.
With a custom rom u can use the volume buttons to screen on... ?
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Mine doesn't stick out loads but it's no where near recessed.
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Does Your Home & Back Button Stop Working?

I'm wondering if I've got a faulty device or if it's maybe a software bug. I know there's a topic in the troubleshooting but id like a simple yes or no and if you're using a screen protector or not.
So, do your back & home button stop working randomly for about 10 seconds?
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I do not have phone, but as I read not only in this forum but others, use screen protector will cause problem for these button.
If you arwe in same situation better to remove protector and see is it still there.
Yes I had the same problem and it now seems to be fixed after removing the screen protector. It's a bumber as I never use a phone without protecting the screen !!!
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I've got a spare so I might cut off the lower portion covering the two buttons. Hope it's a simple fix!
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Yes, using official screen protector.
Not willing to take off the screen protector, but the intermittent nature of the issue suggests it us not an issue with the screen protector.
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I've managed to cut off the section covering the buttons in hope it'll make a difference
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Anyway it is a problem if use screen protector will cause it.
Anyone not use HTC screen protector but other brand has no problem? Or has same problem?
If the problem happen with any kind screen protector then it is serious.
رد: Does Your Home & Back Button Stop Working?
Thanks
تم الإرسال من جهازي GT-I9000 بواسطة تاباتوك 2
It's happened to me on many occasions and I've not got a screen protector on. But it works normally most of the time. When it doesn't I just lock and unlock the phone and the buttons start to work again. I'm unsure if it's faulty or not.
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According to htc's customer service rep it's a known issue with the sensitivity of the buttons that will be fixed in a coming update.
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Jme369 said:
According to htc's customer service rep it's a known issue with the sensitivity of the buttons that will be fixed in a coming update.
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Click to expand...
Click to collapse
I am also not using protector and have the issue
Not only button but some time the other part of screen also daily to response
E.g. I notice when I call using Skype it takes 2 to 3 second for call to start after I press the screen
I hope it is not hardware issue and they release an urgent fix or update.
Thanks
Contact them on twitter, they generally get back to you within a day, see what they say.
---------- Post added at 03:51 PM ---------- Previous post was at 03:23 PM ----------
E.g. I notice when I call using Skype it takes 2 to 3 second for call to start after I press the screen
Click to expand...
Click to collapse
Also that sounds more like an issue with the app, I had similar problems with some apps on my galaxy s2, as well as on my One. Could be wrong though. If you do contact them please report back to here, id like to know if its a hardware or software problem too.
Unfortunately having the same problem and the phone store and htc are acting like it's my unlocking of the bootloader fault.
Can we say for certain it's a software issue?
I am kind of stressing out over here :-\
hotshot646 said:
Unfortunately having the same problem and the phone store and htc are acting like it's my unlocking of the bootloader fault.
Can we say for certain it's a software issue?
I am kind of stressing out over here :-\
Click to expand...
Click to collapse
I have a newer batch and don't have the issue, sense 1.28
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Get my new one today, people go on about the build quality, it's been overheating, dead pixels, flickering of the screen on the keypad, poor home buttons, scuffs and sharp corners from the metal overhang for me.
If this one sucks I'm just gonna exchange for a GS4 upgrade instead.
Jme369 said:
I have a newer batch and don't have the issue, sense 1.28
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Click to expand...
Click to collapse
I am also on sense 1.28 actually 1.28.401.7 to be exact.
It doesn't happen often and if it's only software then I couldn't give a crappie but I am a but worried that it's a hardware issue.
Edit:
It's back again after sometime. So, raised RMA. Let me see how it goes.
Seems after disabling power saver & enabling haptic feedback, the back button issue hadn't come yet. Just coincidence or fact I'll update after testing further
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Enabling haptic feedback seems to solve the issue.
I am also on sense 1.28 actually 1.28.401.7 to be exact.
It doesn't happen often and if it's only software then I couldn't give a crappie but I am a but worried that it's a hardware issue.
Click to expand...
Click to collapse
Im using sense 1.28.771.6.
Update:
Latest update 1.29.401.12 solved my back key issues. Also, capacitive buttons sensitivity has increased.
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skr_xd said:
Update:
Latest update 1.29.401.12 solved my back key issues. Also, capacitive buttons sensitivity has increased.
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Click to expand...
Click to collapse
Firmware update has eliminated the problem for me. Night and day difference.

Back button stucking sometimes

Has anyone problems with the back button? Mine is stucking sometimes is that a software problem?
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Seem to be a common issue
http://www.youtube.com/watch?feature=player_embedded&v=7v5Oc5-7rbA
Will they come a fix son?
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iliasker said:
Will they come a fix son?
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Click to expand...
Click to collapse
I have talked to HTC customer, they say HTC will fix this in next update.
Is this a widespread issue, happening to everyone?
I noticed when I was restoring apps using Carbon from my Nexus 4, the repeated act of installing an app from the market, then pressing back to return to Carbon, my back button would not respond and I'd have to either wait 15-45 seconds, or turn the screen off and on.
I have since had the back button stop working while using Tapatalk, Blinkfeed etc, any app that causes heavy use of the back key to, well, go back!
I am reluctant to unlock the bootloader and try ROM's based on a newer base if it isn't known to fix the problem, as I don't want any difficulty returning my handset if the fault is hardware. Current ROM is stock 1.28.401.7
Cheers!
I thought this was a hardware fault not a software fault ?
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