sorry if this has been posted already, but i just got my htc one today. i can send text msgs but i cannot receive. i've called sprint, they soft reset my phone, update profile, prl, etc etc and still not working. funny thing is they can text me. they also say everything looks fine. i used to have iphone with imessage and still have ipad and macbook. my gf who has iphone sends txts and i get them on my ipad as imessage obv, but still do not receive txts. thought maybe att specific, but nope, my friend who is also on sprint im not getting his msgs either.
just switched from my perfectly working iphone to this and this is what i get. so annoyed right now.
anyone have any other ideas??
EDIT: Never mind; saw entry in Airave thread.
turns out it was an imessage issue. because i still have a macbook and ipad, anyone with an iphone that was texting me was going as imessage instead of txt. i had to disable imessage service for mac and now it works. thank god i can actually enjoy my phone. loving it.
Related
Well, this would be my first official post. I'm a newbie . I just bought my Diamond about one week ago and I like it alot. I'm a convert from Verizon. Loved the service but not the price plans so I switched. I get so much more with Sprint for the price. Anyway, when I first got it the internet connection would not work. Called techs and they fixed that problem. Set up email, Wifi, pic mail, and pic mail service and all other stuff. Except pic mail does not work or it only half works. I can send or upload to my sprint pic account website, but I can't receive pic mail. I see the uploads and pics from my friends but it doesn't send them to my phone. So, like WTH . Anyways, I can't receive from the website or from my friends who are on Sprint. Talked to a tech and she said I would have to set my email up and pic mail up and I did. I had to do something else and she said she would call me back, but never did. Kinda pissed about that. Any clues or the like would be helpful? Like I said I can send, upload, and receive on the web account but not receive from the web or from my friends phones on Sprint. If anybody had a similar problem or fixed it their own way before calling the techs let me know? I want the pic mail to fully work.
i have a simimliar problem i cant send/receive mms messages from my girlfriend who has verizon and i have ATT. i jsut got my diamond about 5 days ago
I was reading other threads/posts and sometimes it depends on the network and the quality or size of the picture, video, etc. she is sending to you. The higher the resolution or larger the file, the longer it takes. The lower the quality or smaller the file the shorter it takes. Sometimes the networks regulate the size of what you send. Hope this helps.
http://forum.xda-developers.com/showthread.php?t=344383
The weird thing is that Cybertoads and my mutual friend also has a Diamond and on his everything works perfectly fine. At first it literally took 2 weeks for a picture mail to arrive on my phone after sending it from his, but downloading the Picture mail update from Sprint seemed to have fixed that issue, now he can send and receive them no problem. I have a Sprint Touch, and I have no problem either sending and receiving pictures.
Anyone else have the problem that Cybertoad is encountering?
Possible Solution: sMMS App
I've had the same problem, I've had my Diamond since it came out months ago and I've tried several times to get picmail working. Just last night I came across this: http://forum.ppcgeeks.com/showthread.php?t=22509 [the first post has a lot of details about the app.] Read through that and you can download the program and try it out, I really liked it and donated the $5 through paypal like the creator suggested and I was surprised by how quickly I was able to register and get the full version up and running [and you get a lifetime license for that donation]. So far, I've gotten sending picmail working just fine with this program. Receiving is another matter, and it's an issue that seems to only be on the Diamond and the Touch Pro. Typically on Sprint phones that can't get regular MMS, they'll send a regular txt message with a link that you can click on and download the picture, they were able to get this program to intercept those txts and automatically download the picture like regular MMS is supposed to work. However, on the Diamond and Touch Pro, it does not send a txt with a link to the MMS since the native Sprint picmail app should be working (but they just can't seem to get it working at all!). They have wrote on their site [http://smms.vision5.com/] that they are working on that problem. In the meantime, in the app you can just click on your inbox and it'll sync all your recent new picmails right in the program, you don't need to go through the Sprint picmail site and you can view the pictures, download them to your phone, reply to the messages, etc. It's just a matter of how often you get picmail which would determine how often you should check for anything new. Alternatively, if you tell people that when they send you an MMS make sure they send a regular txt message telling you they sent the MMS, you'll be able to go into the program and check. This app seems way easier to use than the native Sprint one [if it even worked] and seems like these guys can get more things done in their free time than the developers over at Sprint who should have had this problem solved by now. It's also quite fast at sending the pics [and notifies you when it's done sending] and you can set if you want the pictures resized before being sent.
Hope that helps.
Feel free to contact me if you need any help,
Matt
Thanks for the info Matt.
CyberToadZ28 said:
Thanks for the info Matt.
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Click to collapse
No Problem
Just recently bought a At&t Tilt off of Ebay and it originally came with the stock 6.0 rom. Well I upgraded to 6.1, and still had a few issues with text messaging. Then I Hard-SPL it, and loaded the HTC 6.1 rom and I like it much better. Well my phone works awesome, but the dang thing still has problem receiving picture messages. I use tmobile as my carrier, but I roam on att towers sometimes. Well before with my nokia phone, I never had a problem with any kind of messages. Now since I got this tilt, messages just don't seem to get to me. I can have a friend right next to me send me a picture message with text, and my phone never even bothers to say that I have a message. But if he sends a text message, the phone will get it. So what is going on here? I mean I can deal with it, but sorta sucks that I only get half of my text messages. Any one else got this problem?
Okay, I found this while searching the forums:
HKEY_LOCAL_MACHINE\Software\Arcsoft\ArcSoft MMS UA\Config\mm1\WspHeader
"Accept"="application/vnd.wap.mms-message;*/*"
"Profile"="http://www.htcmms.com.tw/gen/wizard-2.0.xml"
"x-wap-profile"="http://www.htcmms.com.tw/gen/wizard-2.0.xml"
"User-Agent"="Xda Mini S/arcsoft-mmsua-3.0.0.xx"
Apprantelly this tells the carrier what kind of phone I have. Well what should I change my settings to, so tmobile will send me my mms? Already tried the cab that was built, but it didn't really change much. Ideas?
Do you guys have issues with sometimes not receiving a text?
I have an HD7 with Tmobile USA
and I've had ppl saying they text
me yet they never did
At first i thought it was just lies that
guys tell but i've gotten the same
story for certain friends.
Just wanted to know if it is isolated
or if someone else was having the
trouble i am
Check the number in messaging settings and make sure you haven't changed it, otherwise I can't think of any other reason, assuming you have not added message blocking or some other feature that limits usage
maybe a network issue in your area. I would talk to t-mobile about it and they can check it out.
I haven't had any problems with texts.
The odd thing is that I have had a vibrant, g2, and mytouch 4g with Tmobile in th same area and those never had an issue
tj
It seems like it only happens like 20% of the time but i feel bad for fussing at ppl for not texting back when it is my phone
and i've noticed this is on both HD7
But it is not a MAJOR problem...just a minor annoyance
lol and i refuse to call tmobile's customer service until next month. I finally can transfer to postpaid instead of being on flexpay aka hell. Trying to explain a problem to them is murder. The language barrier alone will make this whole situation worse...
Another issue that pops up
I decided to use the feature of sms confirmation to let me know when it is sent to the users i send the text or pic mail to(which is annoying) because if i send my usual 1,000-2000 msg daily i will get the same amount of texts from my phone telling me that it has sent the text to the recipient.
Anyway, a new issue pops up that when i send a text, it will say it can't be sent and it will resend later. Even if i have full service, it sends me the message and i literally can't text anyone
then after about 10-15 minutes, it will send it automatically with no issues then sporadically pop back up.
This is shocking because i really have had no issues with WP7 or my hd7 aside from this and now randomly that pink hue on the camera started appearing
the pink on camera seems to be fixed with the ..10u.. rom for a lot of people
i can't say anything on the sms delivery reports, but i know tmo on the east should have way better reception than west
missing texts
I have T-mobile as well. My HD2 would drop most inbound texts. I had to do a hard reset to get it to start working reliably again.
Haven't had the issue since I switched to the HD7.
It is working great now. Idk what was going on with my phone.
Is anyone having the issue of not receiving text messages from different people on T-Mobile S8? There are several people that text and I don't receive the text messages. My wife is in the same network as I'm with an iPhone 7 Plus, a friend of mine in the T-Mobile network as well with an iPhone 7. A coworker in the sprint network with an iPhone 5S and a friend of my on T-Mobile with an S8. Sometimes I don't receive their messages. My Friend with the S8 sometimes doesn't receive mines. Anyone has this issue? I have several weeks with this issue and it's frustrating.
llaugerm said:
Is anyone having the issue of not receiving text messages from different people on T-Mobile S8? There are several people that text and I don't receive the text messages. My wife is in the same network as I'm with an iPhone 7 Plus, a friend of mine in the T-Mobile network as well with an iPhone 7. A coworker in the sprint network with an iPhone 5S and a friend of my on T-Mobile with an S8. Sometimes I don't receive their messages. My Friend with the S8 sometimes doesn't receive mines. Anyone has this issue? I have several weeks with this issue and it's frustrating.
Click to expand...
Click to collapse
For the past few weeks I have been reading about text messages not being delivered/received on different networks. Some Google Pixel phone users face this as well and google said that this will be fixed in November's update. I haven't noticed any issues with my text messages. Looks like you have a mixture of Android and iOS devices and these usually didn't play well together especially in group chats I know some iPhone users would temporarily turn off iMessage to have a proper group conversation.
Charkatak said:
For the past few weeks I have been reading about text messages not being delivered/received on different networks. Some Google Pixel phone users face this as well and google said that this will be fixed in November's update. I haven't noticed any issues with my text messages. Looks like you have a mixture of Android and iOS devices and these usually didn't play well together especially in group chats I know some iPhone users would temporarily turn off iMessage to have a proper group conversation.
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Click to collapse
Thank you for the speedy reply. I'm not doing group conversation. They're individual text messages. It's random that's the worse. It can be working fine and then it just breaks. I have tried with the Samsung Stock Messaging app and the Google Messages App as well.
I am having the same problem. I tried clearing messing app cache and system cache, but this has not solved the problem for me. I am considering a factory reset next.
I have an unlocked s8+ on verizon and I also am intermittently not receiving texts. Co-workers and I tested it yesterday and I was intermittently not receiving texts from a windows phone on sprint, a unlocked note 8 on verizon and an iPhone 6s+ on verizon. I would receive a majority of the texts, but once in a while I would miss one... Issue seems to be with my s8+.
erikcave said:
I am having the same problem. I tried clearing messing app cache and system cache, but this has not solved the problem for me. I am considering a factory reset next.
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Click to collapse
Please let me know if that resolve the issue. I spoke with Samsung. The said before you do a factory reset to make sure to remove the google account and the samsung account.
andicapped6 said:
I have an unlocked s8+ on verizon and I also am intermittently not receiving texts. Co-workers and I tested it yesterday and I was intermittently not receiving texts from a windows phone on sprint, a unlocked note 8 on verizon and an iPhone 6s+ on verizon. I would receive a majority of the texts, but once in a while I would miss one... Issue seems to be with my s8+.
Click to expand...
Click to collapse
My Friend also has an S8 and he's having issue receiving text as well and we're both on T-Mobile network. I don't think it's a network issue.
llaugerm said:
Please let me know if that resolve the issue. I spoke with Samsung. The said before you do a factory reset to make sure to remove the google account and the samsung account.
Click to expand...
Click to collapse
I am factory reseting now. One frustrating thing about this problem is that I won't know if it fixed it or not unless someone tells me they texted me and I didn't reply.
BTW, I am pretty sure Samsung customer service employees don't know anything. They wanted me to send my phone in for repair without even trying any troubleshooting first.
I am so frustrated with this problem. Its a basic feature of any smartphone to be able to text and expect you would receive one, but not the case. Mine goes from never receiving or sending at times, to getting multiple copies of the same text. Way to go Samsung to destroy a great product. Problem is they haven't acknowledged or done anything about it.
Same on S7 edge
TLDR: same issue on my Tmo S7 Edge last few weeks. Not just S8 problem.
Full: So interesting - I came here to look at S8 reviews etc, just dropped my S7 edge and busted my glass. Thinking about upgrade to S8 vs fixing glass for $275, partially because of my intermittent text issues on S7. Samy symptoms. Just with a few contacts I regularly communicate with, mix of Android and iPhone, mix of carriers. No way to know I've missed one until they ask if I received. They get 'sent' reciept like normal no matter what. No apparent impact on my ability to send - they get all of mine. Just sporadic recieving problems . Tried clearing cache, switching SMS apps, resetting APN, etc...but no luck. Factory reset is next. Then have to decide on what to do next...S8 or Pixel 2, or fix screen.
Same problem with mine and my wife's S7s. It's sproadic, not related to carrier or phones, or even locations. It's very frustrating that TMobile won't acknowledge there's a major issue here that is affecting a lot of people.
I used to have the problem as well. Then I dumped all SMS apps I used to use, and went back to ORIGINAL app that came with the ROM, and problem disappeared.. So my question is - Do you have messages not received/Sent with the ORIGINAL built in app?
Also - Oreo Beta can be downloaded today. Seems like Google have a fix (to whatever the bug was) anyways.
Same problem with S8 on Sprint. It's not a carrier issue, it's Samsung (or Android). There is no help. Nothing from Samsung or Sprint. I've missed so many important messages, at least 6 a day. At least my fiance knows about the problem, and if I don't respond she'll shoot me a screenshot showing me what I missed. Until she started that, I had no clue how many texts I was actually missing. I've been to Sprint, on the phone with Sprint, on the phone with Samsung. They're all useless and won't do anything. I've already done factory reset, changed from Google messages back to stock, turned off all entrance enhanced features etc, cleared cache, changed network mode from automatic to LTE/CDMA. Nothing helps. The problem continues. So we're all stuck with a broken product until Google/Samsung fixes the problem. Who knows when that will be. I'm highly angered about this problem, it's BS. I'm trying to get Sprint to let me out of my lease without fees, but so far that's going nowhere. So I'm paying for a phone that is broken.
Sent from my SM-G950U using Tapatalk
I had this issue, the fix was to add the app to the unmoitored battery settings. Ever since I did that, all my texts have come through.
joshuadjohnson22 said:
I had this issue, the fix was to add the app to the unmoitored battery settings. Ever since I did that, all my texts have come through.
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Click to collapse
I have yet to try that! Will give it a go right now. Thanks!
Sent from my SM-G950U using Tapatalk
---------- Post added at 03:14 PM ---------- Previous post was at 03:05 PM ----------
joshuadjohnson22 said:
I had this issue, the fix was to add the app to the unmoitored battery settings. Ever since I did that, all my texts have come through.
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Click to collapse
Were you using the stock Samsung messaging app? Or something different? I'm able to do that for Google messages, but not the stock Samsung messaging app
Sent from my SM-G950U using Tapatalk
Pluto6 said:
I have yet to try that! Will give it a go right now. Thanks!
Sent from my SM-G950U using Tapatalk
---------- Post added at 03:14 PM ---------- Previous post was at 03:05 PM ----------
Were you using the stock Samsung messaging app? Or something different? I'm able to do that for Google messages, but not the stock Samsung messaging app
Sent from my SM-G950U using Tapatalk
Click to expand...
Click to collapse
I use a 3rd party, not sure about the stock one. I think the app is going to sleep and missing texts.
Same problem here. Been going on for months. Completed the following: Formatted phone, deleted txt message DB, used stock sms app, and used already activated sim to test. I just activated a new sim and will see what happens.
It might be the sleep mode or saving battery issue.
Do messages come through with wifi?
Had the problem with samsung app but not with Google messages.
llaugerm said:
Is anyone having the issue of not receiving text messages from different people on T-Mobile S8? There are several people that text and I don't receive the text messages. My wife is in the same network as I'm with an iPhone 7 Plus, a friend of mine in the T-Mobile network as well with an iPhone 7. A coworker in the sprint network with an iPhone 5S and a friend of my on T-Mobile with an S8. Sometimes I don't receive their messages. My Friend with the S8 sometimes doesn't receive mines. Anyone has this issue? I have several weeks with this issue and it's frustrating.
Click to expand...
Click to collapse
If you are not receiving text messages from iPhone owners it's because the iPhone owner doesn't have their phone set up right. There is a setting on the iPhone in imessages that has sms and a check box. That is for people that don't have imessage, they check that box and anyone who has Android phone will now get text message.
I have both iPhone 8 & Galaxy S8.
Vinny [emoji631]
Sent from my SM-G950U using Tapatalk
A couple months ago I got my 12 year old his first phone, the Moto G6. Since day 1, there has been a strange texting issue. He can't receive a text from his mom if he is the only recipient. If it's a group text, like to all 3 of our kids, he can get the text. This issue only happens with texts from his mom. All the rest of us are not impacted. He can send a text to her, and it goes through just fine. The issue is only on inbound text and only from his mom.
I'm hoping someone here in XDA can offer some trouble-shooting ideas. Here are the variables that I know:
He is on the Sprint BYOD plan and his mom has an iPhone on Verizon. His phone is stock, no mods at all.
We have been to Sprint, Verizon, and the Apple store. No one knows how to fix.
Sometimes issues happen like this because of Apple iMessage. Does his mother own any other Apple devices under the same Apple ID? She might try signing out of and back into iMessage and/or going to Settings --> Messages and turning iMessage off and back on. She might also try toggling "Send as SMS" on if it isn't already. Let me know if any of these resolve the issue but the problem is definitely on the Apple side, somewhere in the iMessage settings. This happened to my wife when she switched from an iPhone to an Android phone, and she couldn't get texts from her mom's iPhone at first.