My screen constantly goes out of alignment.
I have to realign it 10-12 times a day and sometime it goes out by alot !
I have tried 6 different ROMS and they all have the same problems
Can anyone help ?
Thanks
yeh.. mine's like that too... except it only seems to happen when it gets a bit warm.... haven't been able to find a solution for it so far.
Did a few searches and the general consensus seems to be that it's a hardware fault (screen and digitiser) and other people have sent it off for warranty repairs.
I'm going to have problems with the warranty as I have changed the Rom many many times.
Don't know how to put the original Telstra ROM back, assuming I can even get it !
Hey guys
I am on my 2nd diamond..
the first one had huge alignment problems, so i got it replaced..
after a month, the new one started doing the same thing..
i found a thread somewhere here on XDA (for the life of me cant remember where it is now)
but it had a little solution that mixed with mine, worked!
the problem is that the screen is not sitting properly in the casing anymore, possible due to a bump in your pocket, or a fall.. this causes a certain section of the screen to be higher or lower than the rest..
place the phone flat on a desk, and open up the notes app and try to write/draw something.. see which side of the screen the line is heading towards..
now place place your thumb and a finger on diagonal sides of the screen (eg, bottom left and top right) and press down... check with the stylus if its any better... if not, try opposite sides and check again..
mine always shot up to the top right, so when i held down the top left side of the phone, it worked..
so this meant that the top right side was sitting slightly higher than the rest of the screen.
the solution is:
find a business card with sharp corners and place the edge underneath the screen (just the corner, dont shove the whole thing up there!) hehe
then slide the card up and down a few times, and then do another side of the screen... do all 4 sides but pay special attention to area where the styles was migrating towards in the notes app..
after doing this, my phone hasnt given me a days problem in 2 months now..
give feedback if this solution works for you!
ok it doenst happen when i lay the phone down on the surface and click on the screen it works perfectly
however when i hold it with my right hand and touch the middle of the screen with my thumb
it opens up phone dialer, or appdrawer or vibrante cause it clicks the capacitive button.
when i hold it with my left hand it gets a little bit better but it still does.
if i hold the nexus carefully and touch the screen , it works, when i hold it like this
the things gets better when i put a thick case like otterbox..
is this a hardware issue? ( found similar video on youtube)
my phone is rooted but can i still get a replacement phone?( already put everything back to stock)
and if i do get a replacement, are they going to charge me with anything?
my current nexus one trackball doenst scroll up but everything else works.
How many of you guys got a replacement even though your phone was rooted?
Make sure part of your hand doesn't touch the screen.
Sent from my Google Phone
it's a hardware issue...
all you can do is not grip the phone too closely to the edge of the screen. It registers touches even if you are not touching the screen completely. But that to be a problem you have to have giant hands
I've had this happen to me once since I had it from launch day. It did happen with my Otterbox commuter series, and a clarivue screen protector. But I turned it off and on again and it was fine.
anyway as stevio jobsio whould say, you're holding it wrong
ChongoDroid said:
Make sure part of your hand doesn't touch the screen.
Sent from my Google Phone
Click to expand...
Click to collapse
ok so it is a hardware issue?
no i am not touching any part of the screen. i made sure i wasnt touching the screen.
but it does happen when i hold my phone closely to the edges.
i never had this kind of issues with other touch screen phones..
Well I dunno... One finger at a time and your good to go unless you got fat hands lol
Sent from my Google Phone
I can confirm that my device too does this. When lying in bed I browse the net with one hand and try and scroll....the edges of the touchscreen seem to register depression when the chassis is pushed or gripped too hard also.
It's a minor irritation to me, but I agree it is a hardware issue.
power button: Too recessed and flat, to the point where I now have to use my fingernail to power on the device.
volume button: Flimsy to the point where I can literally slide it up and down. I can also hear it jingle when the device vibrates.
Backcover Flimsy, moves around too much and is never tightly secured.
hardware: When I unplug my device from the charger and the screen is getting ready to time out, it flashes green, then times out... (this looks like it's going to create bigger issues down the road)
Power button: 1 in 20 HD7's I have exhibited the behavior you mention. It went away however. I would advise against using your fingernails if at all possible.
Volume Button: Again, 1 in 20 have this, and unfortunately it's the one I carry around. Two other HD7's I personally used did not have this.
I'd try to get it replaced if I were you.
I'm 2 for 2 on the first two annoyances (power and volume button).
I'm getting it replaced again (for the third time) tomorrow morning. I've also noticed these problems with the store models at various T-Mobile stores.
If I have the same problem with my third device, I'm returning it and getting my refund. Omnia 7, here I come.
Hmmm... I don't care much for the power button placement, but I haven't seen any of the other things you mentioned.
jimbonics said:
Power button: 1 in 20 HD7's I have exhibited the behavior you mention. It went away however. I would advise against using your fingernails if at all possible.
Volume Button: Again, 1 in 20 have this, and unfortunately it's the one I carry around. Two other HD7's I personally used did not have this.
I'd try to get it replaced if I were you.
Click to expand...
Click to collapse
regarding issue #1, how did the problem go away? did some mechanism inside shift causing the power button to pop out more? just wondering?
i also have the loose battery cover. very annoying.
also about the screen... havent seen this mentioned before. i have a slight gap at the left and right edges of the screen where it meets the chrome-ish border. its pretty easy for particles to get stuck in there. compared to the hd2, this gap is pretty noticeable.
I thought I was the only one with these issues lol, figured the recessed power button was just a design oversight
@jimbonics: just wondering, but why do you advise against using your fingernail?
Sent from my T-Mobile G2 using XDA App
jimbonics said:
Power button: 1 in 20 HD7
Volume Button: Again, 1 in 20 have this
Click to expand...
Click to collapse
Seriously? I checked a batch of HD7 in malaysia, and exceptionally, all of them had this issue. You're just so lucky you dont have it
daaango said:
why do you advise against using your fingernail?
Click to expand...
Click to collapse
Maybe because of this ?
Thanks Shu and daaango.
I knew I wasn't crazy in thinking this was an issue only I was experiencing.
I've also read several phone reviews, and a lot of the reviewers mentioned about the power button being recessed and stating frustration waking up the device.
I don't know how HTC can fluff up something so important. I mean, what good is a product if you can't power it on; wake it up? One would think they would put emphasis on having a solid foundation on the power button.
Melcali: Yeah, on one phone the power button managed to become flushed, to the point the user had to use their fingernail (even though i found it easy to turn on with the flat of my finger, almost like it was capacitive). However, next day it had 'popped out' a bit and had become less recessed and hasn't been a problem for him since.
daango: In addition to what Shu posted, using your fingernail is likely going to cause you to press the button in harder than it needs to be, which would likely cause the button to be crammed in more and more over time. If it can't be prevented, it can't, I'm just advising against it.
I've got two unopened spares. I'm going to crack them open and see if the volume button jiggles.
Ah, thanks shu and jimbonics for explaining that
Honestly, I don't think it can be helped. Maybe my fingers are too round or something, but using my fingernail seems like the only option right now. I might try adding layers of tape on the button so its easier to press but idk yet... it might take away from the aesthetics
Sent from my T-Mobile G2 using XDA App
All five units I've come across so far -- my defective original (corrupted memory), my current one, a second defective one (also corrupted memory), its replacement, and an in-store demo phone -- have the same issues:
Recessed power button
Very difficult to press camera button (basically useless)
Loose volume rocker (the case opening is about 0.8 mm too long for the rocker, so it moves around)
Imperfect battery cover fit (the plastic cover flexes from the opening process, so usually doesn't fit perfectly)
Weak screen support in bottom-right (press a bit on the search key and you'll see waves on the LCD)
On the two that I've had long enough to use, the clear coat on the kickstand is flaking off, and the Windows Phone logo, which was barely visible to begin with, has almost completely faded away on one of them.
Kind of sad that HTC screwed up so badly given that the HD7 is a barely-modified HD2, which was among the best-built phones on the market.
amb9800 said:
All five units I've come across so far -- my defective original (corrupted memory), my current one, a second defective one (also corrupted memory), its replacement, and an in-store demo phone -- have the same issues:
Recessed power button
Very difficult to press camera button (basically useless)
Loose volume rocker (the case opening is about 0.8 mm too long for the rocker, so it moves around)
Imperfect battery cover fit (the plastic cover flexes from the opening process, so usually doesn't fit perfectly)
Weak screen support in bottom-right (press a bit on the search key and you'll see waves on the LCD)
On the two that I've had long enough to use, the clear coat on the kickstand is flaking off, and the Windows Phone logo, which was barely visible to begin with, has almost completely faded away on one of them.
Kind of sad that HTC screwed up so badly given that the HD7 is a barely-modified HD2, which was among the best-built phones on the market.
Click to expand...
Click to collapse
wow, you have had a lot of problems. I'm still on my original hd7 since second week of november.
1. power button is slightly recessed, but no problems pushing it with my finger (not nail)
2. camera button does have some orange on it, but it functions properly.
3. volume buttons work fine, maybe a little slide to the rocker, but doesn't effect controls
4. no flaking of clearcoat, no wp7 logo coming off, no lcd discoloration no matter how hard I press on the search or back buttons.
5. Back cover fits properly. I haven't had much reason to pull it off after initial placement of sim card, thanks to phone not constantly freezing. There is a slight gap where the back cover meets the smaller cover.
What are you subjecting your phones to???
I agree the hd7 build quality might not be iphone, but it's holding up well for me. It's not like we have a lot of choices on t-mobile, the dvp has way more problems at this point.
amb9800 speaks the truth. I went through 3 different units that had defects to varying degrees. I had similar issues with the EVO as well. HTC are notorious for shoddy craftsmanship.
I have the same problems they started AFTER my 30 days .. So i havent tryed to go and change at my local T-Mobile!! Is there any loop in the contract or something that would let me change it for anither phone and pay difference/get a refund xD
have the same problems as the op
Please Read before "Flaming!" - I do NOT work for Samsung!!! I also did not find an ongoing thread for this issue... so If I missed an already open thread, forgive me. Also, please excuse the length of the post... trying to describe this as best I can to get feedback from others!! (Mainly, do I need to exchange this ONE, no pun intended.)
I picked up my ONE from BB yesterday - Sprint Version - Serial FA##BS - FYI
After messing with it for a bit I noticed the signal would jump all over the place, from 1-6 bars. Normally my EVO LTE would jump from 4-6 bars, but not nearly as much movement as my new ONE.
I did not want to put the words "Death Grip" in the title as I'm sure I would be immediately flamed left and right! But unfortunately, it seems that my phone does indeed have a grip issue.
So, here is what I have figured out so far and I might make a video to better describe this if need be...
First and foremost, I believe this to be a LEFT Handed problem, as I am left handed and tried holding the phone in the same way in my right hand without major issue. I normally hold my phone from the middle, to the bottom of the device... thumb pointed up along the left side of the phone. Index finger on the back pointing towards the top right of the phone. Middle and ring finger curled around the phone near the bottom third of the phone and pinkie underneath for balance.
Again, I am using my left hand for this and when switching to my right hand, I do not have the same signal loss. While looking at my phone and the position of my hand, I noticed that the fleshy part of my palm, near my thumb was "gripping" the bottom left corner of the phone. Hence touching both the back and front aluminum parts as well as covering the white plastic in that corner.
This led me to a few tests, of course by this time I already thought it could be a left/right issue so I held the device in what I guess could be a "pinch" position. Gripping the very bottom left corner of the device with my Index and Thumb, middle finger underneath for balance. (Please be VERY careful if you try holding your phone this way, do so above carpet or soft surface at the very least!!!)
Holding the phone this way really took a toll on the Network Signal, bringing it down (up?) as much as 18-24 dBm (From 5/6 bars to 1/2 bars)
I tried all of this using my right hand, but really saw no defining difference other than it felt weird! But signal seemed fine.
Early in my testing I decided to hold the phone up high, again left handed, and noticed random 1 bar WIFI signal loss. But the Network Signal was fine. After going back and forth with it, trying to recreate a similar holding position as I normally hold the phone, I turned the phone upside down. This gave me my "regular" grip and consistently dropped WIFI 2 bars. Although I have not been able to get the "pinch" grip to do really anything up top.
WIFI seems to be less affected, especially as most won't hold the phone there unless in portrait mode. Which I have not worried taking notes on... yet! So far, just north/south testing.
Another thing with the WIFI, I did these tests in 3 different places in my house and when I was at my desk 4 feet away from my router, I had no issues. But in the back of the house (Bedroom/Bathroom... where you need wifi!!) is where I saw the effects.
Network signal seemed to be affected everywhere, but less when outside.
Also, it usually took about 5-7 seconds for the effect to take place when switching holding positions, but the signal would hold steady (whether good or bad) for long periods of time.... minutes in this case.
I have included a few pics, and will do a video if need be, but would love some REAL feedback from other ONE owners. And if you do reply, please let me know where you got your one, I.E. Sprint, from HTC, At&t, other, etc.
Excellent feedback!
You're holding it wrong!!! >:[
Sent from my SPH-D710 using xda app-developers app
Tried holding mine (Sprint) like you described. I dropped from 5 bars to 2.
---------- Post added at 05:57 AM ---------- Previous post was at 05:23 AM ----------
Something of note. Held the phone lefty to drop the signal and then ran OpenSignal's speedtest. Signal jumped back up to 5 bars (-85dBm). Maybe something to do with how/when the antennas tune themselves.
Sent from my HTCONE using Tapatalk 2
This is kind of a weird one, but I'll try to explain. My screen does exactly what it should do if I have it in the palm of one hand. I can swipe, tap, do whatever I want with the other hand - as long as the phone is in the palm of one hand. If I put the phone flat on the couch or on a table, or if I put it in a mount in my car and then try to press the screen, it's as if I'm not touching it at all. It will occasionally pick up some of my presses, but it's not nearly where it should be. I have noticed this with the case on and with the case off. I have a screen protector, but it's one of those self-healing jobs and not one of the tempered glass screens. Anyone else notice this?
I have also noticed that my data connection and speeds on 4G LTE is sometimes lacking when it shouldn't be. I can be in a suburban area, and I'll notice that Waze is "searching for network" more than it should be. I also noticed at my daughter's high school softball field last night (maybe 100 people on hand) that my connection to basic sites was very slow. It seems like I read that this was a thing for some people, but I wanted to gauge here and see if any of you have seen this pop up.
Thanks in advance.