connexion usb don't work but "mtp connected" - Galaxy Note GT-N7000 Q&A, Help & Troubleshooting

Hello everyone,
Here the problem, I just acquired a Galaxy note and I can not connect to my Windows 8 PC (or windows 7) . Whether with or without kies.
In the device manager I have "unknown device"
I also tried odin mode and recovery of origin, but no way to install the drivers.
The galaxy shows in the bar notif "mtp connected" ( the smartphone is charging)
It is version 2.3.6. stock not root with kernel: [email protected]#2
did someone have an idea?
thank you in advance for your help.
Sorry for my english, i'm french.

U can set it in Settings > USB
But since u are using GingerBread, ur device might not be able to detect the usb port as more than charging port. This is very unlikely but it can happen..
And do Enable USB Debugging..

i have tried but it doesn't work too

uninstall kies and drivers reboot the pc. then download
http://developer.samsung.com/android/tools-sdks/Samsung-Andorid-USB-Driver-for-Windows
and install it without the phone connected. connect the phone and see what happens.. when you connect the phone, there will be notification of drivers being installed in the system tray of pc. click on it and you will see what is installed and what is failing.

Change ur usb cable to another usb port. This happened to me last time when I tried to flash new rom via odin. Everything is fine but the odin didn't detected it. b4 do that remember to install ur GN driver.
Sent from my GT-N7000 using xda app-developers app

i have tried to reinstall drivers but always the same problem "windows can't install the device...)
i have tried use 3 diferents usb cable too... no result
I would like change the rom (to see if it was the probleme) but it's impossible without root. And the phone don't propose upgrade OTA...

There could be a problem with the usb port itself. You could try to clean it and test again.

i have do this but no result...

tony_the_unik said:
i have do this but no result...
Click to expand...
Click to collapse
Then it could be your mini USB cable. Try another cable.
Edit: Sorry, accidentally misread something. You tried 3 usb cables. My bad.
Click to expand...
Click to collapse

Related

[HELP!!] Odin cant recognize my phone at download mode!!!

I was trying to flash rom,
after i get into download mode,
then i set up the odin n plug in the usb,
but odin didnt have any response (the id:com supposed to be yellow right?)
does anyone of u know how to fix it?
normalife said:
I was trying to flash rom,
after i get into download mode,
then i set up the odin n plug in the usb,
but odin didnt have any response (the id:com supposed to be yellow right?)
does anyone of u know how to fix it?
Click to expand...
Click to collapse
Does kies reconize phone? maybe a driver issue? usb debugging enabled? Have you had any probs before with odin? What version of odin? Maybe update it..
And another thing make sure you plug usb directly into pc not usb hub and with original usb cable.
tragusman said:
Does kies reconize phone? maybe a driver issue? usb debugging enabled? Have you had any probs before with odin? What version of odin? Maybe update it..
And another thing make sure you plug usb directly into pc not usb hub and with original usb cable.
Click to expand...
Click to collapse
Thanks for yr reply,
i already enable debugging, and plug the usb directly.
and the odin version is v1.70, i guess its the latest one.
actually it couldnt connect either with kies and my computer after i turn on the usb (the orange android logo on screen), both on my vista and xp..
normalife said:
Thanks for yr reply,
i already enable debugging, and plug the usb directly.
and the odin version is v1.70, i guess its the latest one.
actually it couldnt connect either with kies and my computer after i turn on the usb (the orange android logo on screen), both on my vista and xp..
Click to expand...
Click to collapse
Then, you should first install the USB drivers for your phone. It is not possible to connect to your phone neither through KIES or ODIN unless you install the drivers first.
rajuki said:
Then, you should first install the USB drivers for your phone. It is not possible to connect to your phone neither through KIES or ODIN unless you install the drivers first.
Click to expand...
Click to collapse
how should i install the drive? the computer should be install it automatically, isnt it? i just google that and download a software call samsung pc studio but it still cant search my phone..
normalife said:
how should i install the drive? the computer should be install it automatically, isnt it? i just google that and download a software call samsung pc studio but it still cant search my phone..
Click to expand...
Click to collapse
Try these http://graveyard.hu/SAMSUNG_USB_Driv...Phones_x86.zip
I hope you are running a 32 bit version of windows.

I want to update via Kies, but can not connect

I have a Bell SGS. I updated it once from 2.1 to 2.2...now I'd like to update to 2.3.
My computer/Kies will NOT see my phone. I've done some searching, but I literally have no idea what I'm doing. I've done a factory reset on my phone hoping that would help...it didn't. I've re-installed Kies...no dice. Tried re-installing the drivers via Kies...nothing.
Any suggestions would be appreciated. Someone willing to help me step by step via e-mail would be even better.
60+ views and not a single suggestion?
I don't understand why my PC can't see my phone AT ALL.
Honestly, your best bet is to use Odin and flash the Bell UGKG3 (2.3.3) build.
You can download Odin and the Bell UGKG3 build here:
http://forum.xda-developers.com/showthread.php?t=1102881&page=1
Search for i9000m (that's what the Bell SGS is) and you'll find the UGKG3 download.
Instructions for using Odin are also on that same page.
Last time my phone was not recognized it was a broken USB cable
If your update from 2.1 to 2.2 was an unofficial update, keis will not see the phone again, unless you flash back to the official 2.1.
Once you have done that, Keis should then recognise your phone and offer you the latest Bell update.
Hope that this helps.
Geryatrix said:
If your update from 2.1 to 2.2 was an unofficial update, keis will not see the phone again, unless you flash back to the official 2.1.
Once you have done that, Keis should then recognise your phone and offer you the latest Bell update.
Hope that this helps.
Click to expand...
Click to collapse
My update from 2.1 from 2.2 was done through Kies.
Black Rose said:
Honestly, your best bet is to use Odin and flash the Bell UGKG3 (2.3.3) build.
You can download Odin and the Bell UGKG3 build here:
http://forum.xda-developers.com/showthread.php?t=1102881&page=1
Search for i9000m (that's what the Bell SGS is) and you'll find the UGKG3 download.
Instructions for using Odin are also on that same page.
Click to expand...
Click to collapse
Okay, I downloaded Odin 1.85. I found and downloaded the KG3 files, then extracted them. I got Odin all setup, put my phone in to download mode, connected it to the PC...Odin never detects the device.
TheAshaman said:
Last time my phone was not recognized it was a broken USB cable
Click to expand...
Click to collapse
After doing the above, I tried a different USB cable in a different port.
Any other suggestions guys?
First, test to make sure the usb cable works, ie, see if you can connect in mass storage mode.
Secondly, reinstall kies so that the usb drivers are installed properly.
disclaimernotice said:
First, test to make sure the usb cable works, ie, see if you can connect in mass storage mode.
Secondly, reinstall kies so that the usb drivers are installed properly.
Click to expand...
Click to collapse
As per my first post, I can NOT get my PC to see my phone.
I just tried plugging it in to another computer here at work. I'm using TW launcher, USB Setting = Ask on Connection...no dice. When I plugged in the cable, I chose mass storage, and the MTP starts...it says that it's connected to the computer...but the computer doesn't see it. Both computers are running XP.
first make sure that you have USB DEBUGING in settings/applications/development
if this will not help
-unplug phone from usb
-uninstall kies, reboot pc
-REDOWNLOAD kies and install it
-once again now make sure you do not have USB DEBUGING ticked in settings/applications/development
-make sure you have your pc setup to download drivers if neded from windows update servers
-connect phone to pc and let it install all divers it will ask for
-make sure your phone is setup to have "Samsung Kies" in settings/comunication/usb settings
-disconnect phone
-open kies and let it update (sometimes downloaded from www version of kies aint latest)
-you can and maybe should download usb drivers for samsung phones from this thread and install them
[Driver] [31.10.2011] SAMSUNG USB Drivers for Mobile Phones +LATEST UPDATED VERSION+
when everything is setted up, instlled, up to date and kies is loaded
connect your phone
and now saay what is exaactly happening after you followed those points exaact and you connect phone
---------- Post added at 07:52 PM ---------- Previous post was at 07:49 PM ----------
is there any sound from PHONE when connecting usb?
is there any sound from PC when connecting usb?
what is happening on statusbat when you connect usb?
what is happening at kies window when you connect the phone ?
what is happening at phone display when you connect the phone ?
What is kies? ^^
-unplug phone from usb
-uninstall kies, reboot pc
-REDOWNLOAD kies and install it
-once again now make sure you do not have USB DEBUGING ticked in settings/applications/development
-make sure you have your pc setup to download drivers if neded from windows update servers
-connect phone to pc and let it install all divers it will ask for
-make sure your phone is setup to have "Samsung Kies" in settings/comunication/usb settings
-disconnect phone
-open kies and let it update (sometimes downloaded from www version of kies aint latest)
Click to expand...
Click to collapse
I've done most of this a few times. The bolded section I'm not sure how to check. I've downloaded the drivers a couple times too...but am not sure I'm installing them 100% correctly.
is there any sound from PHONE when connecting usb?
No, but I have my phone set to silent...ALWAYS. It DOES vibrate though to indicate it is plugged in.
is there any sound from PC when connecting usb?
No.
what is happening on statusbat when you connect usb?
I assume you mean the battery status indicator in the notification bar? It shows that the battery is charging.
what is happening at kies window when you connect the phone?
Nothing...literally.
what is happening at phone display when you connect the phone?
Because I have "USB Setting" set to "Ask On Connection," a menu pops up with three options: Samsung Kies; Media Player; Mass Storage. None of the options seem to do anything. Even with USB set to "Samsung Kies," nothing happens.
Click to expand...
Click to collapse
Sometimes my computer also fails to recognize the phone. What i do is restart the computer/restart the phone/try again later.
Make sure your Kies is updated.
Try on another computer.
Last option: Give it to Samsung Service Center. They will mostly do it for free or for a very minimal fee.
do this http://forum.xda-developers.com/showthread.php?t=1379650
just ignore the portions for ICS
Thanks for the suggestion. I've downloaded all the files. I've also done a factory reset as well as formatted the internal memory card. As far as I can tell, my phone is as close to stock as it possible could be.
I can NOT connect my phone to ANY computer. I've tried four different computers now. Tried installing the USB drivers on one of them...nothing.
I'm starting to think that I have a hardware issue. The phone recognizes that it's connected to a PC though...so I'm not 100% convinced.
Okay...so there has been a new development.
I grabbed another phone (Samsung I997R), and tried it using the same cable and same USB port, and it recognized the phone instantly. Was able to enable Mass Storage and see everything on the phone.
So, that being said, does anyone know why my I9000M won't be seen?
You have already tried everything you could, so new just goto the Samsung Service Center and ask them what the problem is.
Sent from my GT-I9000 using XDA App
Yeah, I'll have to do that I think.
I tried plugging it in to a laptop running Linux last night...still no dice. My buddies SGS2 was recognized immediately.
I toured over to the Bell store last night for ****s and giggles, and the Samsung rep happened to be there. Dude didn't really know anything though...said he's only been on the job for a couple months. Plugged it in to the PC at the store...same deal.
I assume your phone charges OK when using the wall wart or plugged into a PC?
Yup...charges perfectly fine. The phone even recognizes when it's hooked to a computer (launches whichever USB mode is selected). It's just NOT being seen by any computer I plug it in to...but other phones are recognized using the exact same equipment (i.e. USB cable, computer, port, etc. are all the same).
Is it rooted? A guy i work with said kies wouldn't recognize it after rooting his.

[SOLVED] P7300 can't connect via USB, Windows 7 64

Used to work fine, last time I connected was doing an upgrade about 3 weeks ago to the UCLA modem and kernel and 2.3.6 ROM.
Today I tried to connect via USB to transfer a new book I'd downloaded, and Windows didn't recognize the device. Has the error USB Device not recognized.
It shows on the device in the status area that MTP is installed, and it says on the device that USB is connected.
Tried everything. I have the latest version of Kies, uninstalled and re-installed. Deleted the device, let windows re-install it. The tablet charges fine via the same cable. I've tried different USB ports.
My Samsung Galaxy S2 Skyrocket connects on the same computer, seen by Kies, can transfer USB. Works on the same USB port!
And of course I have USB debugging turned on.
Any thoughts. I am certain it was due to the change of ROM.
Bump........
Hi Harry_fine,
Try it :
- Disable usb debug mode
- Lock the screen <-- very important step.If you don't do this, kies doesn't recognize the Tab*
- Connect Tab via USB to Win7 64Bit
- Start Kies
To get kies to recognize the tab, you need to have the original touchwiz launcher set as the default launcher
I seen this on other post. May be it can help you.
Good luck.
harry_fine said:
Used to work fine, last time I connected was doing an upgrade about 3 weeks ago to the UCLA modem and kernel and 2.3.6 ROM.
Click to expand...
Click to collapse
Are you sure you are in correct forum? I have never heard about UCLA modem or 2.3.6 ROM for GT8.9
Latest modem we have is KJ6 and Android version should be 3.2
Sorry, I was confusing this with my Galaxy S2 Skyrocket.
This is 2.6.36.3 kernel, Android 3.2, which I think is the latest official stock for the Tab. I think I used P7300XWKL4_P7300ATOKI1_P7300XXKJ6_HOME.tar.md5 for the upgrade.
Didn't work, same problem. Anyone else?
Tried a solution I found online, found some very long file extensions on the SDCARD, removed them, rebooted phone, and now no problem connected as a drive using MTP, and installing driver.
so what's the solution??
lastiko said:
so what's the solution??
Click to expand...
Click to collapse
http://forum.xda-developers.com/showpost.php?p=31929746&postcount=236
Simply install the drivers, reboot the PC, then connect the device.
subtil123 said:
Hi Harry_fine,
Try it :
- Disable usb debug mode
- Lock the screen <-- very important step.If you don't do this, kies doesn't recognize the Tab*
- Connect Tab via USB to Win7 64Bit
- Start Kies
To get kies to recognize the tab, you need to have the original touchwiz launcher set as the default launcher
I seen this on other post. May be it can help you.
Good luck.
Click to expand...
Click to collapse
it really works out.......thank you :good:
i have a galaxy note 10.1 and it didnt recognize not even the Adapter Cable.....
I have Samsung P7300
just want to root it, but my PC does not even recognize it. not even Kies..
done all the things searching on XDA and other sites, but still the same Problem,
I cant even find the MTP thing under USB Storage.
I can Connect my Samsung galaxy S Plus i9001 to it.
i have installed/uninstalled Drivers, and kies many times.
My problem is why there is NO MTP Option in this device, it is not even rooted.
.

Need help with connecting to PC

Hello I have problem with V28c, I installed it and after week I can't connect my LG to pc, when I connect it finds it as "Unknown device" and shows"Windows has stopped this device because it has reported problems. (Code 43)", I have tryed take off battery, factory reset, all pc connections, restart pc, changed USB cables, changed USB ports, in S/W Update mode it don't connect to pc, and I can't do something with it! Help me please!
MozeAngel said:
Hello I have problem with V28c, I installed it and after week I can't connect my LG to pc, when I connect it finds it as "Unknown device" and shows"Windows has stopped this device because it has reported problems. (Code 43)", I have tryed take off battery, factory reset, all pc connections, restart pc, changed USB cables, changed USB ports, in S/W Update mode it don't connect to pc, and I can't do something with it! Help me please!
Click to expand...
Click to collapse
Got the latest drivers installed? Maybe your usb port broke... check if there maybe is dirt in your usb port. Also if you have the chance, try to use another pc, just in case your pc is the problem. Had the same problem once
Sent from my LG-P970 using xda app-developers app
N00BY0815 said:
Got the latest drivers installed? Maybe your usb port broke... check if there maybe is dirt in your usb port. Also if you have the chance, try to use another pc, just in case your pc is the problem. Had the same problem once
Sent from my LG-P970 using xda app-developers app
Click to expand...
Click to collapse
Latest drivers installed, I have tryed front and back USB ports and other USB cable. No changes. Now I can't try on other pc
my pc don't recognize my lg p970
MozeAngel said:
Latest drivers installed, I have tryed front and back USB ports and other USB cable. No changes. Now I can't try on other pc
Click to expand...
Click to collapse
i have an lg p970..when i connect it to my pc it not recognize him but the phone is chraging..it's the only thing that the phone does when i connect it to pc.(cammera is not working,it's not vibrating and it dosen't recognize my sd card) sorry for my bad english PLEASE HEL ME!!!!

PC won't detect the device.

After hours the device is active (i9000t) the pc will detect it. However, when I try to get to download mode to flash another ROM, the pc won't detect it.
After I turn it on again, the pc still won't detect it. I'll have to wait a few hours before it will be detectable again.
The device is on stock ROM, not rooted.
Can anyone help me? I have all the drivers...
Thank you :]
Odp: PC won't detect the device.
Try another usb port
Sent from my GT-I9000 using xda app-developers app
I did. No change.
For USB,
(i) re-install these drivers 64 bit | 32 bit and then
(ii) check cable
(iii) follow this link for exhausted solution http://forum.xda-developers.com/showpost.php?p=27205737&postcount=4571
Try to update the USB driver by updating Samsung Kies.
It helped me.
Nothing helps... Thank you anyway...
"USB Debugging" in settings > applications > development > usb debugging - turn it on
This should help...
YakirOz said:
After hours the device is active (i9000t) the pc will detect it. However, when I try to get to download mode to flash another ROM, the pc won't detect it.
After I turn it on again, the pc still won't detect it. I'll have to wait a few hours before it will be detectable again.
The device is on stock ROM, not rooted.
Can anyone help me? I have all the drivers...
Thank you :]
Click to expand...
Click to collapse
I think ur's usb is wrong
I have same problem, but phone does't detects only on PC (or notebook) with Win 8 64bit. I tryed other computer (win 8 64 bit), other cable, installed Sams drivers, Kies - nothing helps. But if i connect phone to PC or notebook with Win7 - it's ok, no problem. That's interesting problem with Win 8. It's was ok about 1-2 weeks ago on both my PC and note, and now i have this trouble on both comps...
Phone firmware is CM 10.1/
But my pc detects my note... the problem is when the phone is on download mode.
R: PC won't detect the device.
Have you closed kies? Are you shure that all kies process are closed?
Inviato dal mio GT-I9001 con Tapatalk 2
Well I have just recently purchased a i9000t to use the aboard to fix my other one. Turns out I've fixed my original problem and now i can't connect to pc via usb. Only charges. After playing with settings on the phone the pc eventually detects something but it was only on modem and it was unrecognized and drivers wouldn't install.
Anyway after inspecting the usb port on the phone i can see corrosion right down to the soldering on the board where it looks like cookie crumbs.
So anyone having usb detection problems should inspect the USB port.

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