Ok guys, I have posted my issue in the T-mobile HTC one section and I realized that I may have better luck posting this is the general no carrier related HTC one section It has 165 views and only 6 replies but of those replies people are having my issue along with my wife, the link to my post on that is located here and I apologize for making it so long but please read it.
http://forum.xda-developers.com/showthread.php?t=2263857
I was told by HTC to send pictures on HTC's contact form located here https://support.htc.com/en-us and click open ticket, so i did that and sent dropbox links to my photos. I got a basically scripted reply saying to send my phone into HTC and they will examine it blah blah so i called the tech support number provided 1-866-449-8358 and to be honest to guy was a complete a** hole. he said if this is really an issue then i need to have other people call in etc. I was told to submit these pictures to have them attached to my current ticket on this issue, that was a lie.
SO here I am, requesting anyone with this issue to PLEASE contact HTC and let them know this is unacceptable, It is not Isolated and it needs to be repaired. Even if you never take pictures in the dark, I have had half a dozen android phones and every one has been able to focus in the dark using either manual focus or by pressing and holding the shutter button until it focuses and then snapping the photo. but this one takes blurry photos.
Please help me in getting the message to HTC and hopefully this will get addressed.
Thank you all for your help, sincerely,
Dan Dieleman
I would be more than willing also but that number is for HTC US. Don't wanna call long distance just for that issue.
Although you have a point. They didn't implement a dual level hardware camera button so they should have recreated in on the software side... Perhaps there should be an option where you tap the camera button to focus and light up the flash and the next tap would be to shoot.
Its something i miss coming from Samsung. If you manually focus it lights up the flash, focuses then flashes and takes the shot, The HTC just does nothing and take an out of focus picture. it does this even with the flash set to on rather than auto. Its a pretty dumb idea.
Riyal said:
I would be more than willing also but that number is for HTC US. Don't wanna call long distance just for that issue.
Although you have a point. They didn't implement a dual level hardware camera button so they should have recreated in on the software side... Perhaps there should be an option where you tap the camera button to focus and light up the flash and the next tap would be to shoot.
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Hey buddy they have numbers for your country also. check out
http://www.htc.com/www/regions/
Related
Is it me??? Or is the camera on the Tilt sub par? Once the camera actually takes the picture it's somewhat decent, but it's getting the shot that's almost impossible.
I realize that this is a "Camera Phone", but come on. The delay on the view finder is horrible, it's so blurry and slow you can hardly find the subject you want to take a picture of. Once you finally find your subject and press the execute button, it takes 5+ seconds for the actual picture to be taken; by that time, the subject has moved and the picture is blurred. Every time I take a picture of someone, I have to pre-warn them not to move until I tell them to. The delay sucks no matter what setting the camera is on...
My wife has a blackberry pearl and the camera is much better; the view finder is real-time and not sluggish. The pictures come out very nice.
Is there a program out there that will better the camera software? Something???ANYTHING!!!
Mine also is very slow to take the picture, but it is very good quality once it does. Very clear, and the resolution is fonally good enough to do something with...
I have a good camera that I use, but my razor did a much better job with taking a quick snapshot. I did not get the tilt for the camera but if it was more usable (like a $100 camera from 3 years ago). I would use it more.
I have to capture to main memory to use even though I have a fast 4GB card in the tilt.
Welcome to 3 months ago. This topic has been discussed to death. There is no known solution (yet). The problem is most prevalent in low light situations.
Can you point me in the right direction for that Thread? I've done searches and can't seem to find the thread that discusses the camera issue.
Thanks.
nmtgman said:
Can you point me in the right direction for that Thread? I've done searches and can't seem to find the thread that discusses the camera issue.
Thanks.
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http://forum.xda-developers.com/showthread.php?t=351986
http://forum.xda-developers.com/showthread.php?t=339745
anyone know how to take faster pictures with the att tilt? i mean my girl has a iphone and as soon as she hits the button to take a pictures it takes a good clear pic. but the tilt it and focus's and does all this stuff , and by the time its ready whatever your trying to take a pic off is gone. and another thing how do i stop these annoying alerts for the email poping up? I want to know when i have a text message but i dont want the alert for the email part
Darkmanx said:
anyone know how to take faster pictures with the att tilt? i mean my girl has a iphone and as soon as she hits the button to take a pictures it takes a good clear pic. but the tilt it and focus's and does all this stuff , and by the time its ready whatever your trying to take a pic off is gone. and another thing how do i stop these annoying alerts for the email poping up? I want to know when i have a text message but i dont want the alert for the email part
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for the camera try to take pictures with a half-press. It takes pictures very quickly when u are in area with good light.
for the message go to settings/personal/soounds and notif. find an option for the new email and untick to show on today
thats what autofocus is for..i dont believe iphone has autofocus
bapssystupr3m3 said:
thats what autofocus is for..i dont believe iphone has autofocus
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that was the first think that came to my mind. But I never worked with iPhone so was not sure if it has autofocus.
well the costumer service of htc (yes i called) gave me the advise to put the phone first in a dark zone and then in a light zone. Then in the light zone it has increased fps and it takes the picture way faster..
hope it helps
kuraki said:
well the costumer service of htc (yes i called) gave me the advise to put the phone first in a dark zone and then in a light zone. Then in the light zone it has increased fps and it takes the picture way faster..
hope it helps
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u can make it easier by hitting the power button(to switch off the display) while u are in the camera app, and then switch the display on.
This "fix" was posted here on the forum a month ago. Looks like the HTC is lost without xda.
Mikulec said:
that was the first think that came to my mind. But I never worked with iPhone so was not sure if it has autofocus.
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iPhone does not have autofocus or any type of Zoom, plus no MMS capabilities, thats why I got my tilt
thanks guys.
Dear fellas,
Although this topic has been briefly discussed in various locations, it hasn't gotten "big" enough.
I know a number of ya guys are having this problem. The touch-sensitive action button used to focus does not focus the camera (and yes, I have set it to "touch & press").
Mine works intermittently, in fact, doesn't work most of the time. I know it's 100% not a hardware problem, as the button lights up and brightens up my screen according to normal behavior. Now I'm wondering, for those guys who don't have this problem, do U have a different version of the camera app?
K.. mine's the stock HK 1.93.831 ROM and my cam app is version 6.00 (build 31516).
I'm not sure what causes this problem. Although I'm not a camera freak, but this prob makes my baby "imperfect".
Pls post yr ROM and camera version (I wonder if there's a difference) and state if youre experiencing this problem. Thanks!
Hi MasK,
I'm having the same problem as you, the "touch & press" feature didn't work most of the time.
I'm using HTC SG ROM 1.37.871.3, camera version 6.0 (Build 31364).
I used to think the camera didn't focus properly until I took some time to play with it. It's pretty slow, but mine seems to work. When I touch the button, it will take anywhere from 1-5 seconds to focus, and then the cross-hair turns green and beeps to indicate focus lock. At first I didn't realize I needed to wait for the beep, so my shots were out of focus. Seems to work fine now that I know that.
I'm currently on stock 1.37.401.3 with camera 6.0 Build 31364 ... same as previous post, just a different ROM region, which I doubt makes a difference.
i have a similar problem where i run the camera app, then the 1st time i place my thumb over the button nothing happens, but if i take my thumb away and try again it will work fine.
It will continue working fine untill i restart the camera app, just never registers the 1st attempt.
This does show that there is some serious prob with this functionality. For me, it's the first time that has a higher chance of working.. not subsequently.
How abt the rest? We needa find out what's causing this!
upz...
Anymore ppl having this prob?
Same here. Most of the time, including 1st time also fails.
+1, most of the time I have to click on the button to do the focus + photo. When I just touch, the camera tries to focus but the square doesn't become green. Sometimes there's no white square at all.
Hi,
mine recognizes the first touch so it focuses correctly but after i take the picture, it doesn't focus anymore when i touch it. actually i just found out about this focus thing and tested. until now i always just pressed the button when trying to make pictures and it always makes a focus and then capture the image. is this OK or it makes them better if i first let him focus and then press the button all the way?
p.s. i do have "touch and press" selected.
p.s.2: is there any way i can change exposure time or something like that so my pictures won't get blurry when my hand shakes or something? many of my pictures are fuzzy because i don't really have a steady hand :-s
Best regards,
Florin
GeckoDev said:
I used to think the camera didn't focus properly until I took some time to play with it. It's pretty slow, but mine seems to work. When I touch the button, it will take anywhere from 1-5 seconds to focus, and then the cross-hair turns green and beeps to indicate focus lock. At first I didn't realize I needed to wait for the beep, so my shots were out of focus. Seems to work fine now that I know that.
I'm currently on stock 1.37.401.3 with camera 6.0 Build 31364 ... same as previous post, just a different ROM region, which I doubt makes a difference.
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Yep that's how it works and I don't seem to be having problems, just tried doind a few shots and it works perfectly.
Everytime I touch the center button the white square appears and the camera does the autofocus until it turns green. Then I change the orientation and do the same again. I just did it 6 times in a row and the autofocus worked perfectly all the times.
I had this problem with all my previous ROMs.. I am now on Bepe's 0.96 which has the latest camera app and the problem is no longer there - I can touch and press to activate the autofocus as many times as I want after shooting as many photos as I want. No problems now.
Huey85 said:
I had this problem with all my previous ROMs.. I am now on Bepe's 0.96 which has the latest camera app and the problem is no longer there - I can touch and press to activate the autofocus as many times as I want after shooting as many photos as I want. No problems now.
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Cool.. so it goes to show it's a pure firmware issue. I'm wondering perhaps it's due to registry tweakings that creates this problem.
Any more feedbacks?
Is there a difference in quality if it makes the focus on touch and picture on press versus focus and picture on press?
cannabis23 said:
Is there a difference in quality if it makes the focus on touch and picture on press versus focus and picture on press?
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No difference in quality, however with the "touch-then-press" focus you see a focused picture on the display before taking the shot.
Mask,
Can you tell me what is the camera app version in Bepe's 0.96 Rom?
I just changed the camera capture setting to "press" rather then "touch and press".
Now all I have to do is point at what i want. Then just press the button down and it does all the auto focussing itself and then takes the pic.
Couldn't be easier.
Roy_Drage said:
I just changed the camera capture setting to "press" rather then "touch and press".
Now all I have to do is point at what i want. Then just press the button down and it does all the auto focussing itself and then takes the pic.
Couldn't be easier.
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I actually prefer the 'touch and press' option, because I might end up needing to re-adjust my position before taking the shot.. and having the 'touch' to autofocus, before 'press' to shoot allows me to do so.
@MasK: I don't think it's a firmware issue or related to registry tweaks, but more a issue related to the camera app - bepe noted that it was a newer version (thus you won't see the Resolution icon in the Settings anymore - you can still change the resolution via Advanced settings). You could ask bepe more about the camera app and whether he did any tweaking in regards to the camera.
Huey85 said:
I actually prefer the 'touch and press' option, because I might end up needing to re-adjust my position before taking the shot.. and having the 'touch' to autofocus, before 'press' to shoot allows me to do so.
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Yeah I know what your saying, I tend to just point n click, let it auto-focus once clicked and take the pic. As long as I'm pointing at what I want and I'm as far zoomed in as I choose then it's fine. I'll take a load at a time and then just delete the unwanted ones later.
But none the less I think the general point is that everything should work!
Roy_Drage said:
..But none the less I think the general point is that everything should work!
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Quite right. I do not see why HTC overlooked this problem. Seems to me that HTC rushed the release of the Diamond without going through more intense test phases.
Huey85 said:
Quite right. I do not see why HTC overlooked this problem. Seems to me that HTC rushed the release of the Diamond without going through more intense test phases.
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Completely agree, it's plain to see now that the phone was rushed. I know for a fact that if I hadn't found this site and wasn't able to flash the thing with new ROMS and applications etc then I probably wouldn't of bought it.
In effect this site is doing the work that HTC should of done in the 1st place. We shouldn't be finding ways around their problems by simply saying "oh doing it this way doesn't bother me". It would of been nice to have the thing working smoothly from release.
But then again this is half the fun right? Mucking around with new ROMs and apps to set it up how each individiual likes.
I know that I would feel sorry for anyone with a brand new HTC Touch Diamond that is still at factory settings!
The one I am running now pisses on the phone it was 2 weeks ago
So which version of Camera is best and includes the ability Auto Focus, i know there is Low FPS problems and thats a hardware thing, but i just want to know the best version of camera available, Thanks
I will respond since no one else seems interested...
Ironically, I am using the default camera app right now (4.x I believe). I tried Nadavi's 5.0.4 for several months, and it seemed faster than 4.x, but I eventually realized that auto-focus was really crippled in that version as well (half-press of the button to focus, but full press causes a re-focus before the picture is taken, which always causes me to lose the shot).
Long story short, 4.x doesn't seem to have the problem, so I decided to stick with it for now. Plus it takes pictures at a decent speed when the lighting is adequate.
Short answer... you cannot expect a Hyundai to win a Nascar race. Sure it will drive around the track, and if you want to do 500 laps with it, no problem, but it ain't ever gonna be the right tool you need to win.
The camera on this phone sucks, it has serious limitations. If you want to take a picture of a significant event, bring a stand alone camera.
I agree with the previous poster, the default camera software is about as good as you can do.
I am with you about the half press and full press problem , but i get over it by making the option of taking the photo is press half press only and it work so well.. its auto focus then take a pic with no blur at all.. i am using this ver attached. so well in TYTN II .
also now i can take photos using the front camera with it .
jesta192 said:
I will respond since no one else seems interested...
Ironically, I am using the default camera app right now (4.x I believe). I tried Nadavi's 5.0.4 for several months, and it seemed faster than 4.x, but I eventually realized that auto-focus was really crippled in that version as well (half-press of the button to focus, but full press causes a re-focus before the picture is taken, which always causes me to lose the shot).
Long story short, 4.x doesn't seem to have the problem, so I decided to stick with it for now. Plus it takes pictures at a decent speed when the lighting is adequate.
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Press the windows button once. It's better!
giannis.epp said:
Press the windows button once. It's better!
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But not much better
boufa said:
Short answer... you cannot expect a Hyundai to win a Nascar race. Sure it will drive around the track, and if you want to do 500 laps with it, no problem, but it ain't ever gonna be the right tool you need to win.
The camera on this phone sucks, it has serious limitations. If you want to take a picture of a significant event, bring a stand alone camera.
I agree with the previous poster, the default camera software is about as good as you can do.
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I quite agree, but I need to mention that the camera on EVERY phone sucks. If you're buying a phone because of the camera, that's waste of money. You can't expect this tiny bit of lens (more than ten times smaller than the ones used in real cameras and of dubious quality) to produce anything but lousy images. The problem is not with the software, but with the CCD and the lens.
I have this phone for about 6 months and I haven't taken a single picture with it - I prefer my Pentax
hello guys..well i need some help here please..
i got a problem with my tytn 11.the camera is bugging after i flash with some xda roms.my problem is i cant use the 2nd camera.it seem the icon to change from main camera to 2nd camera suddenly disappear.so i cant use the front camera to snap pic and make v.call..sadly i doesnt know my stock roms.but i already flash my phone with some xda stock roms but it still the same.the front camera doesnt work..somebody please help mee
thank u man for you'r help
This has happened to me now several times and it is annoying the hell out of me. I take a batch of pictures and then go to gallery to view them. On several occasions now the pics have not been there or some of them are there but not all of them. If i then go to my files, then DCIM there are two folders shown. One called camera that holds every pic i have taken wih my phone and another called thumbnails that also holds every picture but for some of them it holds up to 9 copies of it, all with different long no's associated with it. Then later or after a reboot if i go back to gallery all of the pictures are now available to be seen. One minute i love this phone and think it is amazing, the next it just bugs me. Another thing i hope someone can throw some light on. When i take a picture and then choose to share it via message, it seems to send as a 5 second video with play and pause buttons on screen rather than just as a picture. Have i messed up some setting on my phone. Any help appreciated.
Oh final thing, you can tell it has annoyed me today, i find the picture quality indoors to be worse than useless, even setting it to night settings makes no big improvements. Took some party pics and to say that everyone was underwhelmed when i showed them was an understatement, i was embarassed and scrabbling about saying i dont think i had it set right. A phone that cost me £380 and every one of my previous phones, costing a lot less blows it out of the water for pictures indoors.
p.s. yes i have a digital camera that i use as well but loved my previous Nokia N86 for being able to take pics any time i was out if need be.
Oh and by the way, happy new year, i am genuinely sorry for the rant, but would appreciate any help offered.
Cheers.
pps. i do feel better after that, must be therapeutic.
hmmm as for the first problem, im not pretty sure what causes that to happen
might include what firmware/rom ur running to help find the cause...
as for the second problem, id suggest moving from the phones camera app and download vignette from the market. why u may ask, software wise it might not be as user friendly as the bundled cam app but the results are much better, dont take my word but test it out and tell me how much better ur pics turn out to be.
in general yes the cam/software/processing is not better than those old phones (hell my old c905 SE outperforms the SGS's cam wether with flash or without)