Database Develop

Driver Help

Note: I have searched the forums/google/youtube and done just about everything suggested.
I downloaded the SDK thinking my computer would notice the drivers ... it doesn't
I've installed, uninstalled, rebooted, power cycled, disonnected, reconnected, deleted, added etc... And Windows still does not recognize my Hero.
I don't know what to do now, as I thought I was going to just simply root and keep it moving, but I can't even get transfer contacts yet. Anybody have suggestions? Tips? Anything? I'm desperate here
Running: Vista x64

Make sure you download and install HTC Sync here and turn on USB Debugging on your phone by pressing menu, settings, applications, development, and check USB debugging. Also turn on unknown sources in the same menu in applications.

Dave2582 said:
Make sure you download and install HTC Sync here and turn on USB Debugging on your phone by pressing menu, settings, applications, development, and check USB debugging. Also turn on unknown sources in the same menu in applications.
Click to expand...
Click to collapse
I've done this too ... multiple times

Ok, try this link and download the htc drivers for the hero. When its looking for the drivers, browse for the location yourself and point it to the drivers that you downloaded (once you extracted it)

Dave2582 said:
Ok, try this link and download the htc drivers for the hero. When its looking for the drivers, browse for the location yourself and point it to the drivers that you downloaded (once you extracted it)
Click to expand...
Click to collapse
Sigh, tried this too. Windows just keeps telling me it cant find the driver - even when I direct it to the folder I've never had this happen with any other drivers I've installed

try removing the device in device manager and remove SDK and then go back through the steps of installing htc sync plug in your phone then run SDK

Kenpoman said:
try removing the device in device manager and remove SDK and then go back through the steps of installing htc sync plug in your phone then run SDK
Click to expand...
Click to collapse
Lol yea I've done that too. Maybe it's my system. I just plugged the damn thing in to my office computer and the phone recognized the USB, and on the computer I can see the mSD - none of which have happened on my system at home.
Thanks for all the help, if anybody else has suggestions feel free to keep em comin!

i have had problems with two of the four computers that I have it installed on.
both of them i think i used different versions of SYNC to get it to work but I can't remember.

Kenpoman said:
i have had problems with two of the four computers that I have it installed on.
both of them i think i used different versions of SYNC to get it to work but I can't remember.
Click to expand...
Click to collapse
I'd be happy to even get THAT far. My computer wont install drivers, my phone doesn't detect that its connected via usb, so I'm unable to mount. So there's no chance of even using SYNC yet lol. I guess I should be happy I didn't rush out to get that EVO just yet, cuz I'd kill over if I were having this problem with that phone. With the Hero, it's annoying cuz I can't transfer music or root yet.
The following accurately sums my emotional roller coaster the last 24hrs ...
... ... ... ... ... ...

I had a similar problem. First does you phone charge from the USB port? if not find a different USB cable. I have heard thicker is better but all the ones I have tried have charged it.
If it does charge but you can get Windows to recognize it as ADB then install PDAnet on your computer. You can find it with a google search. I got really frusturaded getting the drivers to work too, but PDAnet worked on the first try.

Fazulka said:
I had a similar problem. First does you phone charge from the USB port? if not find a different USB cable. I have heard thicker is better but all the ones I have tried have charged it.
If it does charge but you can get Windows to recognize it as ADB then install PDAnet on your computer. You can find it with a google search. I got really frusturaded getting the drivers to work too, but PDAnet worked on the first try.
Click to expand...
Click to collapse
I use the stock USB, which does charge it via any USB connection. However I notice that when I plug it into a system at work (Windows 7) the phone recognizes the USB connection and allows me to mount [I'm adding music I sent to myself this morning to the phone via this Win7 system]. Whereas the system at home the phone doesn't even see a USB connection present, so no mounting option. (I've tried all 4 USB ports on my personal laptop)
I'll DL PDAnet either tonight or tomorrow and see how this works. Thanks for the suggestion, and I'll keep you posted.
--off to find this XDA android app--

amorphouskev said:
I use the stock USB, which does charge it via any USB connection. However I notice that when I plug it into a system at work (Windows 7) the phone recognizes the USB connection and allows me to mount [I'm adding music I sent to myself this morning to the phone via this Win7 system]. Whereas the system at home the phone doesn't even see a USB connection present, so no mounting option. (I've tried all 4 USB ports on my personal laptop)
I'll DL PDAnet either tonight or tomorrow and see how this works. Thanks for the suggestion, and I'll keep you posted.
--off to find this XDA android app--
Click to expand...
Click to collapse
Pdanet is the only way my computer would recognize it also so that should work for u.

Papa Smurf151 said:
Pdanet is the only way my computer would recognize it also so that should work for u.
Click to expand...
Click to collapse
Didnt work. I kinda give up.

My phone only gives me the mount USB option when my PC is booting. As soon as I log in to windows that option goes away.
Sent from my HERO200 using XDA App

seriously try a to install a different version of sync first. i am using two different versions .

Kenpoman said:
seriously try a to install a different version of sync first. i am using two different versions .
Click to expand...
Click to collapse
Ok I've finally gotten the phone and computer to see each other. So I now have access to the SD card, however Vista still is not locating drivers.
Methods tried:
Installing, Uninstalling HTC Sync (various versions, new & old - including several reboots)
A tether program suggested in this thread
PDAnet
Directed Vista to folders with drivers.
Downloaded suggested drivers to Vista and pointed the system to particular folder
It's great that now I can take care of adding music etc... to the phone, but I had hopes of rooting as well, and it doesn't look like that's going to be a reality.
I'm still completely open to suggestions, and very grateful for all the assistance so far!
Since I just got this phone from asurion it's still on 1.5 would updating help? (I didn't want to update android for fear that I wouldn't be able to root, as I heard some update went out that prevented ppl from rooting)
-----------------
UPDATE:
I must have THE WORST Karma in the world, as soon as I posted this I stopped being able to see my SD card, and the phone keeps wanting to sync with HTC sync. No option to mount the USB anymore. I'm ready to bash my head and this phone repeatedly into a brick wall (after throwing my notebook off a balcony)

do you have sdk installed.
i had a hell of a time and ended up installing sdk in mydocuments instead of the root C:
again this is just one computer. my windows 7 machine was good from the start.
i haven't tried vista yet.
let me retrace my steps and see if i can help
this is also an option for rooting http://unrevoked.com/
i haven't tried it myself but you can download it to your phone and with a file explorer you can install it.

I've given up. This issue has made just pushed me completely away from Windows. I've realized that practically any USB device plugged in (except my old win mobile device) isn't recognized. Switching to Linux and hopefully a more compatible android experience.
Thanks for all the help!
Sent from my HERO200 using XDA App

My only thought (after having similar problems at work) is that there are still driver issues. I found a program called USBDeview that can be used to remove drivers left behind by other removal methods. It requires admin rights, so if you don't have those, sorry. If you still want to try, the program was a free download found using Google. Remove the drivers, reboot, and give it one more try.

[Q] HTC Sync Manager not Recognizing HTC One

Hi guys,
Got a T-Mobile HTC One yesterday and I can't get the thing to be recognized by HTC Sync Manager. I've tried uninstalling it and reinstalling it tons of times, restarting the phone, restarting my laptop. Nothing works. When I plug in the phone, I get a drive that has a link to the HTC website to download Sync Manager, which I've done already. And if I turn off USB debugging, I get a message from HTC Sync Manager that says it's unable to recognise the device because it's locked (which is false).
Are there any sort of drivers that need to be downloaded for the phone? It seems unable to "mount" as a drive like my old Google G2.
Any help would be appreciated guys.
I have a MacBook Pro on 10.8.3.

ez53436 said:
Hi guys,
Got a T-Mobile HTC One yesterday and I can't get the thing to be recognized by HTC Sync Manager. I've tried uninstalling it and reinstalling it tons of times, restarting the phone, restarting my laptop. Nothing works. When I plug in the phone, I get a drive that has a link to the HTC website to download Sync Manager, which I've done already. And if I turn off USB debugging, I get a message from HTC Sync Manager that says it's unable to recognise the device because it's locked (which is false).
Are there any sort of drivers that need to be downloaded for the phone? It seems unable to "mount" as a drive like my old Google G2.
Any help would be appreciated guys.
I have a MacBook Pro on 10.8.3.
Click to expand...
Click to collapse
turn on usb debugging that should do it if not here are the drives if you got a lock screen like swipe or pin code it wont work so make sure the phone is not locked
http://forum.xda-developers.com/showthread.php?t=2191279

Thanks for the reply,
I turned USB debugging back on, still no luck. And unfortunately I'm on a Mac (OS 10.8.3). Those drivers are only for Windows, correct?

try changing the usb cable

ez53436 said:
Thanks for the reply,
I turned USB debugging back on, still no luck. And unfortunately I'm on a Mac (OS 10.8.3). Those drivers are only for Windows, correct?
Click to expand...
Click to collapse
im on mac as well when i plugged my htc in and it told me to get htc Sync Manager, it installed the drivers as it loaded so maybe uninstall Sync Manager plug the phone in see what happens

I tried uninstalling sync manager and trying again but nothing happens. And I don't know how to delete the drivers or install them. I've seen a couple of download links to "mac" drivers for the HTC one, but they actually end up being .exe files. HTC support has pretty much given up and told me to go with a third party sync manager.
Anyone know where I can uninstall or install the drivers? Thanks
Sent from my HTC One using xda app-developers app

bump
anyone able to help?

filetransfer mac/htc android
ez53436 said:
bump
anyone able to help?
Click to expand...
Click to collapse
I had the same issues and ended up using android file transfer for mac..
google "android file transfer mac" and you'll find it.
it's pretty fast and much better than sync manager.. you can leave sync manager installed, i think it's still using the drivers of the installation.

HTC Device Not Recognized Locked
I was having the same problem, and what solved it are the following steps:
1. Go to settings
2. Click on Developer options
3. Uncheck USB debugging (this was recommended in another forum)
4. I also turned Developer options off
5. Plug your phone back in
6. After I performed the previous steps, my computer installed device software, and once that was completed, the HTC Sync Manager recognized my device and allowed me to sync it.
Operating system Windows 7 with an i5 processor
Hope this helps.
ez53436 said:
Hi guys,
Got a T-Mobile HTC One yesterday and I can't get the thing to be recognized by HTC Sync Manager. I've tried uninstalling it and reinstalling it tons of times, restarting the phone, restarting my laptop. Nothing works. When I plug in the phone, I get a drive that has a link to the HTC website to download Sync Manager, which I've done already. And if I turn off USB debugging, I get a message from HTC Sync Manager that says it's unable to recognise the device because it's locked (which is false).
Are there any sort of drivers that need to be downloaded for the phone? It seems unable to "mount" as a drive like my old Google G2.
Any help would be appreciated guys.
I have a MacBook Pro on 10.8.3.
Click to expand...
Click to collapse

after root ther is problem

i rooted my phone but now my PC doesn't show any thing when i plug in the USB and even LG PC suit doesn't read my phone
what should I do ?
second I want to backup my phone application data i don't want to lose viber and whatsapp conversations what should i do ​

Toggle usb debugging in developer options and see if it helps
Sent from my Nexus 5 using Tapatalk

Ben36 said:
Toggle usb debugging in developer options and see if it helps
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
no it doesn't work :crying::crying:
MTP , LG software and PTP they are all dead

beboo006 said:
no it doesn't work :crying::crying:
MTP , LG software and PTP they are all dead
Click to expand...
Click to collapse
You could try installing the drivers manually. Does a device show up in Windows' Device Manager when the phone is plugged in?

balloon27 said:
You could try installing the drivers manually. Does a device show up in Windows' Device Manager when the phone is plugged in?
Click to expand...
Click to collapse
i installed drivers manually and i uploaded photo of Device manager
is the problem from my phone or from my PC ?
thanks for Help
sorry of the bad English not my first Lang.

Your device does show up in the device manager, so that's a good sign! Can you see what the exclamation mark means in the properties?

Same problem here...
Tried with another P880 on same computer and it was found.
ADB works, and access to SD-cards (internal/external) works just fine.
Only thing that doesn't work is PC Suite, it just doesn't find the rooted device.
Any ideas?

Which OS you are on? I am on windows 8.1 and i had to install Windows Media Feature Pack for N and KN versions of Windows 8.1 to manage to access phones memory.

Hallako said:
Which OS you are on? I am on windows 8.1 and i had to install Windows Media Feature Pack for N and KN versions of Windows 8.1 to manage to access phones memory.
Click to expand...
Click to collapse
I'm running Win7 (Home & Ultimate on two different PC's). Unfortunately that's only OS available ...
But I don't think that's the problem since there was no problems accessing or updating the phones before rooting.
I even tried one non-roted P880 (my gf's) on same computers without any problem.

the problem get solved :laugh::laugh: i just installed new windows
now how can i backup every thing even the app data i don't want to lose whatsapp and viber and games data in my phone because i want to install CM and remove the ****ty Stock ROM ? can any one help me please

[Q] HTC Sync Manager problem! Phone is not connected.

Hello,
I had sync manager installed and it was working fine. Until I upgraded the phone to the latest os. Which was the Lollipop.
Now what happens is
Sync Manager opens, but says phone is disconnected. I see the phone in windows explorer, I can browse through all the files, I can see pictures, music, etc.. No problems.
I have tried uninstalling sync manager, reinstall. Rebooting many times. I have tried running a driver cleanup of all devices and still same thing happens.
USB debugging is enabled. I would like to root the phone and install a custom rom. But the adb utility doesn't see the phone as well. I have tried Hasoon2000 and it doesn't see the phone.
I have an sdcard as well on the phone and I can see that as well through windows exxplorer. I have tried other manager alternatives such as Mobi, phone explorer and they also don't see the phone but they open up as well when I connect my phone but just can't connect to the phone.
I have Windows 7 64
HTC One M8.
Thanks for any help in advance.

antper said:
HTC One M8.
Click to expand...
Click to collapse
Its the M7 forum.
All I can say is, update your HTC drivers and also download the latest android sdk, make sure usb debugging is enabled in developer options.
correct forum is here: http://forum.xda-developers.com/htc-one-m8

Oops I posted in the right forum. I didn't see nay where to move this post.
I have tried all you said and still no luck.
Thanks

Can't connect to pc

Samsung usb drivers are installed but my pc don't recognizes my phone. When I connect the phone windows beeps and I can see the phone on device manager but I cannot access it.
I tried uninstalling drivers and re-installing it, uninstalling and let windows install it but still no go.
Usb debugging enabled and mock locations are allowed. I am running on windows 10
Edit: wanted to create the thread in Q&A section I apologize for wrong section

kuti5344 said:
Edit: wanted to create the thread in Q&A section I apologize for wrong section
Click to expand...
Click to collapse
Did you do anything to your phone before you tried to connect?
Did you try a different port?
Did you try a different cable?
Did you try restarting your Windows machine?

Used package Disabler pro to get rid of bloatware
Tried all of the ports, 2 different cables, restarted the phone and windows more than one

I would suggest enabling the apps you disabled, rebooting, then try again.

I will try another computer to check if the problem is related to my phone or PC.
If its phone, will enable all, if not will inform again
Sent from my SM-N920C using Tapatalk

I tried different computer but still cannot see it and I also enabled all the apps that I disable, nothing happened. Still cannot access the phone via pc
What should I do now?
Edit: I solved the problem. Uninstalled everything then closed the phone installed every thing back then opened it if anyone faces similar problem to mine

kuti5344 said:
I tried different computer but still cannot see it and I also enabled all the apps that I disable, nothing happened. Still cannot access the phone via pc
What should I do now?
Edit: I solved the problem. Uninstalled everything then closed the phone installed every thing back then opened it if anyone faces similar problem to mine
Click to expand...
Click to collapse
what do you uninstall? all your downloaded app?... help...

Lucas1 said:
what do you uninstall? all your downloaded app?... help...
Click to expand...
Click to collapse
It's been a long time. If I am remembering correctly, usb drivers and anything related to it. Try uninstalling all the drivers that related to usb drivers.