Broken digitizer with unlocked bootloader - Xperia Z Q&A, Help & Troubleshooting

Hi all. I have a big problem.
A digitizer in my XZ is broken. I have unlocked bootloader, so Im wondering, that Sony will accept my warranty. Touch doesn't work from middle to top of screen.
PLz, what can I do? New digitizer in Poland cost about 200 eur :crying:

kilabdg said:
so Im wondering, that Sony will accept my warranty.
Click to expand...
Click to collapse
It's the risk you take when you unlock it, so you won't know until you send it.

did you back up your ta by anychance

Flash any TA image that leads to a hard brick and tell them the phone is not working
Sent from my C6603 using xda premium

What it is TA ?
It smells me defeat

kilabdg said:
What it is TA ?
It smells me defeat
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=2234627
I was thinking since you have a hardware problem,they wont care if you have unlocked bootloader.
Sent from my C6603 using xda premium

Note that if (I guess you haven't) done this before unlocking your Bootloader, this is nothing for you. Since it could only be done before unlocking.

gm007 said:
Flash any TA image that leads to a hard brick and tell them the phone is not working
Sent from my C6603 using xda premium
Click to expand...
Click to collapse
my htc incredible S hardbricked but HTC wouldn't take it in because HTC lol.
not sure about sony though

Related

[Question]Unlock Bootloader - Kuching

Anyone Know where to unlock bootloader in kuching?
Malaysia - Kuching.
If Anyone does please tell me, highly appreciated
i mean phone dealer or shop that know how to unlock in a safe way
I dont think that there is any shop that Can unlock your bootloader
Just search XDA
Sent from my E15i using xda premium
I Seen Numerous Of Thread In XDA.
Since Mine Is 11W38. Would Be High Risk At Unlocking Bootloader.
That Why...><!
If you dont risk it then your phones bootloader will be forever locked..
Sent from my E15i using xda premium
What if it gone hard bricked?
Buddy
JiaYong said:
I Seen Numerous Of Thread In XDA.
Since Mine Is 11W38. Would Be High Risk At Unlocking Bootloader.
That Why...><!
Click to expand...
Click to collapse
Mate, Its to dengerous to Unlocking the bootloader on outdate 11W29+,
Once Hardbrick, you cannot revive ur phone by ur Self, u need to send it in for Repair, and most likely they will change ur motherboard.
But, Maybe Have Someone succesed unlock bootloader on outdate X8?
If yes, yeah ! I want it to, for my 2nd X8
Shimizux said:
Mate, Its to dengerous to Unlocking the bootloader on outdate 11W29+,
Once Hardbrick, you cannot revive ur phone by ur Self, u need to send it in for Repair, and most likely they will change ur motherboard.
But, Maybe Have Someone succesed unlock bootloader on outdate X8?
If yes, yeah ! I want it to, for my 2nd X8
Click to expand...
Click to collapse
hey dude, well my w8 was on W1129+ but i took the risk and ended up hard-bricking my phone ands as a result had to take it back for repairs... they changed the motherboard (as you said) but didnt change the stickers...
is there anyway i can identify the "week" of my current motherboard?
But with the w8 its waaaay much more risk for a hard brick But the x8 is a little bit more safe ..
Sent from my E15i using xda premium
Yeah I've seen that guys posted they unlocked on 11w47.
Sent from my E15i using Tapatalk
fuzzyslk said:
hey dude, well my w8 was on W1129+ but i took the risk and ended up hard-bricking my phone ands as a result had to take it back for repairs... they changed the motherboard (as you said) but didnt change the stickers...
is there anyway i can identify the "week" of my current motherboard?
Click to expand...
Click to collapse
Hey Dude,
I think service center replaced the mobo with a pre 11W29 one,
Most likely that the replacement is even newer [11W5x -> 12W0x] than your original motherboard was. There is no way to find out "week" of you mobo except
of the sticker, or maybe you can ask them what the "week" mobo they replaced for you,
Peace,
I unlocked My bootloader and mine is 11w35
Sent from my E15i using xda premium
RomWiz said:
I unlocked My bootloader and mine is 11w35
Sent from my E15i using xda premium
Click to expand...
Click to collapse
Luck Or? Any Trick?
Shimizux said:
Luck Or? Any Trick?
Click to expand...
Click to collapse
I don't know
Ive locked it and unlocked it several times
Sent from my E15i using xda premium
RomWiz said:
I don't know
Ive locked it and unlocked it several times
Sent from my E15i using xda premium
Click to expand...
Click to collapse
Ohhhhhh, Come on Dude !
Tell me the truth ! or... XD
I dunno know
Luck?
Sent from my E15i using xda premium
RomWiz said:
I dunno know
Luck?
Sent from my E15i using xda premium
Click to expand...
Click to collapse
Oh mannnn...
Need some icecream?? haha !
LOL ! Seriusly , LUCK??
Shimizux said:
Oh mannnn...
Need some icecream?? haha !
LOL ! Seriusly , LUCK??
Click to expand...
Click to collapse
Yes Luck!
Ive done this on my friends X8 and he had 11w34
Flashtool is the best
Sent from my Xperia X8 using xda premium
RomWiz said:
Yes Luck!
Ive done this on my friends X8 and he had 11w34
Flashtool is the best
Sent from my Xperia X8 using xda premium
Click to expand...
Click to collapse
Nice! I think no need for me to think about luck , in my life , nothing gonna work, congratz! Lol.
Sent from my E15i using Tapatalk

A question about bootloader unlocking

I recently tried to unblock my bootloader, but my motherboard or whatever it is was after 11W28 (11W48 I think) and I bricked my phone. Now when I sent it to get it fixed, they changed it to 10W46. Can I unblock my bootloader without being afraid of a hard brick? If the process is done correctly of course.
[/COLOR]
sonurockspunk said:
Yup refer to the threads u can unlock now
If I helped you please press thanx
Click to expand...
Click to collapse
If I helped you please press thanx
yes,you should be able to unlock the bootloader now...just make sure its indeed 10w46 and not 11w46or 12w46 and what IAmNice said.
dont worry buddy it is safe .. just follow the unlocking process correctly
edinchez said:
I recently tried to unblock my bootloader, but my motherboard or whatever it is was after 11W28 (11W48 I think) and I bricked my phone. Now when I sent it to get it fixed, they changed it to 10W46. Can I unblock my bootloader without being afraid of a hard brick? If the process is done correctly of course.
Click to expand...
Click to collapse
Mine is 10W52 and has been unlocked by this thread
http://forum.xda-developers.com/showthread.php?t=1693308
And I hope it will help you as well. Good luck
Whether they charged any cost from you for this????
Officially corp via w8
leecorp said:
Whether they charged any cost from you for this????
Officially corp via w8
Click to expand...
Click to collapse
No its covered under warranty.
Sent from my GT-I9000 using xda premium
edinchez said:
I recently tried to unblock my bootloader, but my motherboard or whatever it is was after 11W28 (11W48 I think) and I bricked my phone. Now when I sent it to get it fixed, they changed it to 10W46. Can I unblock my bootloader without being afraid of a hard brick? If the process is done correctly of course.
Click to expand...
Click to collapse
They gave you an older one, so you can. I hate when they 'repair' a phone by giving another one back to the user, but in most cases they will give you an older one (like now) that can be unlocked (almost) safely
-=bryan-= said:
dont worry buddy it is safe .. just follow the unlocking process correctly
Click to expand...
Click to collapse
what is the code I use 12w25
imaniacsz said:
what is the code I use 12w25
Click to expand...
Click to collapse
Don't try
Sent from my X8 using xda premium
But, if he have sim lock certificated and a older motherbord, he have 100% of chances of success unclock process or even have a chance of hard brick? Its my doubts, sorry, but in flashing kernel process have chances of hard brick too?
Enviado de meu X8 usando o Tapatalk 2

Warranty and bootloader

Sorry,I'm new to Sony.My previous phone was HTC.
Will I lose my warranty if I unlock the bootloader and root my phone?
Sent from my C6603
Yep
No way to go at stock again?Locked bootloader like with HTC S-OFF?
Sent from my C6603
I have read, that devs working on bootloader relock...
Xperia Z - What is Bootloader
beni8978 said:
Sorry,I'm new to Sony.My previous phone was HTC.
Will I lose my warranty if I unlock the bootloader and root my phone?
Sent from my C6603
Click to expand...
Click to collapse
I am just wondering. I have a Xperia Z. Its on 3, my mrs gave it too me and she dont want it. Not a tech geek like me. lol. Unfortunately im on o2 and 3 are just useless at unlocking.
What is bootloader and will it let me use a different sim in the phone?
daveny80 said:
I am just wondering. I have a Xperia Z. Its on 3, my mrs gave it too me and she dont want it. Not a tech geek like me. lol. Unfortunately im on o2 and 3 are just useless at unlocking.
What is bootloader and will it let me use a different sim in the phone?
Click to expand...
Click to collapse
When the devs find a solution,it will..
But not for now
Sent from my C6603

About waranty

If I just root my xperia z without unlocking the bootloader, will it void my warranty? Or installing custom rom with locked bl?
Sent from my C6602 using Tapatalk 4 Beta
No.
...Sent from Zed
XperienceD said:
No.
...Sent from Zed
Click to expand...
Click to collapse
I contacted sony customer care now. He said even root without bl unlock will void warranty..!
Sent from my C6602 using Tapatalk 4 Beta
pjgowtham said:
I contacted sony customer care now. He said even root without bl unlock will void warranty..!
Sent from my C6602 using Tapatalk 4 Beta
Click to expand...
Click to collapse
Was pointless starting the thread to ask here then.
...Sent from Zed
XperienceD said:
Was pointless starting the thread to ask here then.
...Sent from Zed
Click to expand...
Click to collapse
May be you not replying for this thread is a way better than giving false answers when dont know the answer.
Sent from my C6602 using Tapatalk 4 Beta
You've had the right answer from me.
...Sent from Zed
Root. Do whatever you want.
Need service? Flash stock before taking the phone to official service.
Same can be said about unlocking the bootloader.
But XperienceD is right, rooting DOES NOT VOID THE WARRANTY.
XperienceD said:
You've had the right answer from me.
...Sent from Zed
Click to expand...
Click to collapse
No offence buddy
Sent from my C6603 using Tapatalk 4 Beta
DrKrFfXx said:
Root. Do whatever you want.
Need service? Flash stock before taking the phone to official service.
Same can be said about unlocking the bootloader.
But XperienceD is right, rooting DOES NOT VOID THE WARRANTY.
Click to expand...
Click to collapse
But the customer care rep told me rooting itself will void the warranty..may be try contacting rep in your country
Sent from my C6603 using Tapatalk 4 Beta
pjgowtham said:
I contacted sony customer care now. He said even root without bl unlock will void warranty..!
Sent from my C6602 using Tapatalk 4 Beta
Click to expand...
Click to collapse
Wrong : The Free Software Foundation Europe argues that it is legal to root or flash any device. According to the European Directive 1999/44/CE, replacing the original operating system with another does not void the statutory warranty that covers the hardware of the device for two years unless the seller can prove that the modification caused the defect, accroding to http://en.wikipedia.org/wiki/Android_rooting
So even if Sony, or the president of the usa, or Thor himself said that void warranty, that's not true.
pjgowtham said:
But the customer care rep told me rooting itself will void the warranty..may be try contacting rep in your country
Sent from my C6603 using Tapatalk 4 Beta
Click to expand...
Click to collapse
I've been there personally. Took my Xperia S, another Xperia S, an X10, and an Arc to service.
All rooted no problems.
I even took my previous Xperia S bootloader unlocked to have the screen replaced. Totally forgot to lock the bootloader. They yelled at me because I wasn't covered by warranty, but they kinda know me already as I buy all my phones over there (they let me play with the Z Ultra too ), they spared my life and didn't charge the 150€ they charge for having the screen replaced without warranty.
Sony service is great here in Spain, if you take the phone personally. Not so much when you have to deal with delivery system.
Awesome.!! but the Sony service rep here in India are kinda dumb. But I can deal with it. Thanks a lot for your help guys
Sent from my C6603 using Tapatalk 4 Beta
pjgowtham said:
No offence buddy
Click to expand...
Click to collapse
None taken.
QualQuek said:
Wrong : The Free Software Foundation Europe argues that it is legal to root or flash any device. According to the European Directive 1999/44/CE, replacing the original operating system with another does not void the statutory warranty that covers the hardware of the device for two years unless the seller can prove that the modification caused the defect, accroding to http://en.wikipedia.org/wiki/Android_rooting
So even if Sony, or the president of the usa, or Thor himself said that void warranty, that's not true.
Click to expand...
Click to collapse
Lemme post this in Sony India Facebook..lemme see what they reply to us..sorry guys I'm so idle here
Sent from my C6603 using Tapatalk 4 Beta
pjgowtham said:
Lemme post this in Sony India Facebook..lemme see what they reply to us..sorry guys I'm so idle here
Sent from my C6603 using Tapatalk 4 Beta
Click to expand...
Click to collapse
Haha sure do it, it's totally legal to root your phone, even in India.
So even phones with unlocked bootloader, they need to prove the damage is because of the software we used! Am I right in this?
Sent from my C6603 using Tapatalk 4 Beta
pjgowtham said:
So even phones with unlocked bootloader, they need to prove the damage is because of the software we used! Am I right in this?
Sent from my C6603 using Tapatalk 4 Beta
Click to expand...
Click to collapse
Yes and no. The service that is in my city is very clear about this. What they told me is that they need to register te parts replaced with their software, maybe serial numbers to keep control what goes in and out,, but they can't do so with the bootloader unlocked as they cannot flash stock firmware with the tools they have.
DrKrFfXx said:
Yes and no. The service that is in my city is very clear about this. What they told me is that they need to register te parts replaced with their software, maybe serial numbers to keep control what goes in and out,, but they can't do so with the bootloader unlocked as they cannot flash stock firmware with the tools they have.
Click to expand...
Click to collapse
Wrong, a phone with a locked bootloader can be flashed by any flash tool made for Xperia Z, it's only if you unlock the bootloader that they can't (SUS and PCC don't work on unlocked bootloader), and btw that void the warranty to unlock the bootloader.
And yes they need prove that the modification caused the defect if any.
QualQuek said:
Wrong, a phone with a locked bootloader can be flashed by any flash tool made for Xperia Z, it's only if you unlock the bootloader that they can't (SUS and PCC don't work on unlocked bootloader), and btw that void the warranty to unlock the bootloader.
And yes they need prove that the modification caused the defect if any.
Click to expand...
Click to collapse
Read again.
DrKrFfXx said:
Read again.
Click to expand...
Click to collapse
Yep you said it sorry

[HELP] Phone seems useless! (Bootloader?)

Hi Guys,
My C6603 is acting up like crazy, I have reset the phone using emma from Sony, so the stock rom is on it now.
But the phone is randomly turning off without using the charger, when the charger is attached, no problem at all, I can do anything, but without charger, I start the camera app and the phone turns off, cant turn on the phone anymore till I have attached the charger. When its loaded up, battery says 90%. Even after a night of charging it wont stay stable without the charger.
Does anyone can help me with this problem?
I have a unlocked bootloader, could that be the problem?
Thnx in advance.
In first hand, having locked or unlocked bootloader has nothing to do with your problem.
Most likely sounds as a ser software problem
Sent from my C6603 using xda app-developers app
worf_1977 said:
In first hand, having locked or unlocked bootloader has nothing to do with your problem.
Most likely sounds as a ser software problem
Sent from my C6603 using xda app-developers app
Click to expand...
Click to collapse
Thnx for your answer, I have been back to the store with my waranty, they think its a hardware problem and have send it away to Sony... so now we wait.
Hope that you restored TA partition, or they most likely claim it's your fault, not their's
Sent from my C6603 using xda app-developers app
worf_1977 said:
Hope that you restored TA partition, or they most likely claim it's your fault, not their's
Sent from my C6603 using xda app-developers app
Click to expand...
Click to collapse
Restore TA partition? Guess not, cause I have no clue what that means.
It is your actual warranty LOL.
If you are luck, they could not notice that the phone has it's bootloader tampered.
Sony states on developer.sonymobile.com that in some countries they do not accept unlocked phones into warranty
Sent from my C6603 using xda app-developers app
---------- Post added at 03:45 PM ---------- Previous post was at 03:42 PM ----------
http://unlockbootloader.sonymobile.com/
Sent from my C6603 using xda app-developers app
worf_1977 said:
It is your actual warranty LOL.
If you are luck, they could not notice that the phone has it's bootloader tampered.
Sony states on developer.sonymobile.com that in some countries they do not accept unlocked phones into warranty
Sent from my C6603 using xda app-developers app
Click to expand...
Click to collapse
But what does TA partition mean?
I have stock rom, stock kernel and a locked bootloader, but no clue what TA is...
JamesB009 said:
But what does TA partition mean?
I have stock rom, stock kernel and a locked bootloader, but no clue what TA is...
Click to expand...
Click to collapse
In first post you said that you Were on an UNLOCKED bootloader, not LOCKED
Sent from my C6603 using xda app-developers app
worf_1977 said:
In first post you said that you Were on an UNLOCKED bootloader, not LOCKED
Sent from my C6603 using xda app-developers app
Click to expand...
Click to collapse
That is completly true, I WAS on a locked bootloader.
What I did today to try and fix it was locking the bootloader and using PCC to repair the phone, that worked, but still had the problems. So in the meantime I have locked to bootloader.
Sorry, but PCC doesn't touch the bootloader, so if you can flash with it, was in fact unlocked, and another thing is that software says...
Actually, PCC neither SEUS doesn't work with unlocked bootloaders, you have to flash an unlocked bootloader phone with Emma or Flashtool.
Sent from my C6603 using xda app-developers app
worf_1977 said:
Sorry, but PCC doesn't touch the bootloader, so if you can flash with it, was in fact unlocked, and another thing is that software says...
Actually, PCC neither SEUS doesn't work with unlocked bootloaders, you have to flash an unlocked bootloader phone with Emma or Flashtool.
Sent from my C6603 using xda app-developers app
Click to expand...
Click to collapse
Not sure if I follow you.
I had a problem, I was on the unlocked bootloader at that time.
I have try to repair my phone with Emma, cause when I tried with PCC it said, cant do that cause of custom software. Emma did work and I reinstalled stock firmware. That didn't solve the problem, so I have locked my bootloader with flashtool and tried to recover the phone with PCC, at that time it did work, so the bootloader is locked again.
It did reinstall my phone, but still had the same problems. That is when I went back to the store.
Let's take one at a time.
Relocking bootloader with Flashtool doesn't restore the TA partition, wich on where your DRM Keys are stored. Unique for each unit.
You should have backed up the TA partition prior to unlock it.
You have them lost forever, and it is one thing that any service man would look for.
If they aren't present, means that you MAYBE installed custom software, and they can claim void your warranty.
Look for TA backup thread next time
Sent from my C6603 using xda app-developers app
worf_1977 said:
Let's take one at a time.
Relocking bootloader with Flashtool doesn't restore the TA partition, wich on where your DRM Keys are stored. Unique for each unit.
You should have backed up the TA partition prior to unlock it.
You have them lost forever, and it is one thing that any service man would look for.
If they aren't present, means that you MAYBE installed custom software, and they can claim void your warranty.
Look for TA backup thread next time
Sent from my C6603 using xda app-developers app
Click to expand...
Click to collapse
Ok, thnx. I had no idear about the TA, never heared of it and I think I didn't read about it when I unlocked the bootloader.
Anyway, lets hope they wont mind it...
We will see, thnx for the quick answers, much appriciated.
With luck if it indeed really is a harware fault, fuel gauge and so, it is thair fault, regardless wich software you have putted on it...
My fingers are crossed!
Sent from my C6603 using xda app-developers app
worf_1977 said:
With luck if it indeed really is a harware fault, fuel gauge and so, it is thair fault, regardless wich software you have putted on it...
My fingers are crossed!
Sent from my C6603 using xda app-developers app
Click to expand...
Click to collapse
They have repaired the phone. Got a new battery together with the back side obviously.
Phone seems to work perfectly now again.
Glad to read that!
Sent from my little big badass boy!

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