I'm wondering if I'm the first guy on earth experiencing this problem.
I got an AT&T unlocked HTC One (M7) in the US and brought it with me to Brazil. I introduced the SIM card in it and it worked perfectly for phone calls. However, I can't get the internet access through the network. Brazil only works with 3G at the moment.
I called HTC and they told me to dial *#*#4636#*#* and change the settings for the network under "set preferred network". They told me there would be no guarantee this would work, but I should try.
I tried all the options from WCDMA, CDMA, GSM Only and so on and still could not get the mobile data access.
Right now, internet works only with Wi-Fi. So, he said that I could try finding help on XDA Developers.
So, is there anyone who knows what I should do next?
I wonder if rooting would resolve it, but it seems pretty much a device problem.
André
dr_acalves said:
I'm wondering if I'm the first guy on earth experiencing this problem.
I got an AT&T unlocked HTC One (M7) in the US and brought it with me to Brazil. I introduced the SIM card in it and it worked perfectly for phone calls. However, I can't get the internet access through the network. Brazil only works with 3G at the moment.
I called HTC and they told me to dial *#*#4636#*#* and change the settings for the network under "set preferred network". They told me there would be no guarantee this would work, but I should try.
I tried all the options from WCDMA, CDMA, GSM Only and so on and still could not get the mobile data access.
Right now, internet works only with Wi-Fi. So, he said that I could try finding help on XDA Developers.
So, is there anyone who knows what I should do next?
I wonder if rooting would resolve it, but it seems pretty much a device problem.
André
Click to expand...
Click to collapse
It's probably an apn problem. Call your provider and find out what apn you should be using.
Sent from my HTC One
Using 3G network instead of 4G on HTC One
That I had not tried before. Thanks for the tip.
I did now though with the following info for my provider, but unfortunelly still didn't work.
Could it be something with the device that simply, does not work over here?
Name = VIVO Internet
APN = zap.vivo.com.br
Proxy = Não definido
Port = Not set
User = vivo
Password = vivo
Server = Not set
MMSC = Not set
Proxy de MMS = Not set
MMS Port = Not set
MCC = 724
MNC = 10
Authentification type = pap ou chap
APN Type = default
Andre
phositadc said:
It's probably an apn problem. Call your provider and find out what apn you should be using.
Sent from my HTC One
Click to expand...
Click to collapse
dr_acalves said:
That I had not tried before. Thanks for the tip.
I did now though with the following info for my provider, but unfortunelly still didn't work.
Could it be something with the device that simply, does not work over here?
Name = VIVO Internet
APN = zap.vivo.com.br
Proxy = Não definido
Port = Not set
User = vivo
Password = vivo
Server = Not set
MMSC = Not set
Proxy de MMS = Not set
MMS Port = Not set
MCC = 724
MNC = 10
Authentification type = pap ou chap
APN Type = default
Andre
Click to expand...
Click to collapse
That proxy looks weird. Generally proxies are in the form of a website type address.
sassafras
sassafras_ said:
That proxy looks weird. Generally proxies are in the form of a website type address.
sassafras
Click to expand...
Click to collapse
That just means undefined. There is no proxy.
Alright guys. Thanks for all the help. It was really a APN problem. I called my operator and I was on the right track, but didn't get the Authentification type right.
Everything is working now! Thanks for all the replies!
André
PcFish said:
That just means undefined. There is no proxy.
Click to expand...
Click to collapse
PcFish said:
That just means undefined. There is no proxy.
Click to expand...
Click to collapse
Clearly I don't speak portuguese.
sassafras
Related
Ok so my Lebanese network has 2 different APN.
The first one is Edge with proxy and port, the second one is GPRS without proxy and port.
Unfortunetly my subscription is with Edge but it seems that the proxy used is not supported by Nexus One so I can't connect to internet using it.
So is there an internal file in the Android system that we can modify to add supported proxies???
You can't edit it in settings > wireless and networks > mobile networks > access point names?
Yes but it looks like the Lebanese proxy is not supported, the network technicians told me to use mnc 03 but the whole APN disappear if I do that,perhaps there is a way to ''force'' the N1 to accept mnc 03.
This could do something like that? : http://code.google.com/p/cyanogenmod/wiki/APNlist
Android will only list the APNs which have the MCC/MNC code of the home carrier it is connecting to (presumably this is set on the SIM card). If you enter an MCC/MNC which does not match the one you're connected to, the APN will appear to vanish.
Have you tried entering the settings without modifying the MCC/MNC that the phone automatically inserts?
If I use mnc 01 it wil not vanish but it wont connect either!
I don't suppose your provider has multiple varieties of SIM card? Perhaps if they can transfer you to a SIM card which reports MNC 03 to the phone, then your APN settings will work properly.
I remember reading some people had trouble with the Fido APN on Android phones, and the solution was to get a new SIM because the older generation wasn't quite compatible.
So the possibility to have unsupported proxies is not the problem?
I mean Lebanon is not on the list of recognised countries by Google N1's website,the other data plan doesn't have a proxy in the settings that's why it can work.
Switching to the other data plan will cost me +15$ per month
vegetaleb said:
So the possibility to have unsupported proxies is not the problem?
I mean Lebanon is not on the list of recognised countries by Google N1's website,the other data plan doesn't have a proxy in the settings that's why it can work.
Switching to the other data plan will cost me +15$ per month
Click to expand...
Click to collapse
I am not sure the proxy is the problem. I can enter a proxy into my Fido APN and it works. The "vanishing APN" problem is because they are asking you to enter an MCC/MNC which does not match your SIM card.
Hello can some one please post APN settings for BSNL postpaid in India? I am not able to find it online. I called them and they say they will send the settings but I am not receiving it for some reason. I think they are getting my model number wrong.
itismadhan said:
Hello can some one please post APN settings for BSNL postpaid in India? I am not able to find it online. I called them and they say they will send the settings but I am not receiving it for some reason. I think they are getting my model number wrong.
Click to expand...
Click to collapse
Did you try sending
Code:
Samsung GT-N7000
to 58355?
itismadhan said:
Hello can some one please post APN settings for BSNL postpaid in India? I am not able to find it online. I called them and they say they will send the settings but I am not receiving it for some reason. I think they are getting my model number wrong.
Click to expand...
Click to collapse
Follow this structure. Worked in my Note when I used BSNL.
I use Asylum V8 ICS.
Now,
1.Go to Settings.
2.Click on 'More' in 'Wireless & Networks' (You can find in your settings)
3.Click on Mobile Networks
4.Click on Network Mode : Choose GSM/ WCDMA Auto
4.Click on Access Point Names
5.In APNs Screen which opens. Go for Options, New APN.
6.Fill In:
Name: bsnlnet
APN: bsnlnet
MMS Protocol: WAP 2.0
MNC: 73
MCC: 404
Homepage (if you have any such option): m.google.com
Now, leave the rest blank.
Also unclick on: Use only 2G (Saves Battery)
Now reboot. And that's it. Jenga! Your Net should be set!
Now I don't know further since I am on Idea Cellular. I had used the BSNL Card for only a couple of days for stand by
Ok, give it a try !
Good Luck!
I tried everything and got fed up and just bought an airtel sim with a booster pack. I am just here for a 10 day visit and needed tethering and airtel seems to be the only one with a 4gb 3g data plan. Thanks anyways guys!
I bought a b-mobile Chameleon SIM(Japan) at this trip and I want use it on My Droid4.
But I have tried any thing what I can do, it still can't get the data connection.
My Droid4 has flashed ICS leak 219 and the voice call and data connection work prefect in taiwan's GSM/UTMS SIM card.
I also modified the username/password at /system/etc/ppp/peers/pppd-ril.options but it still didn't work.
My milestone 3 can work correctly with b-mobile U300 SIM after mod /system/etc/ppp/peers/pppd-ril.options in previous trip.
I have tried 4 device and 6 system with Chameleon SIM, only one device and one system can get connection successfully.
This is devices list:
HTC HD2(WM6.5/ICS4.04)
HTC Sensation (2.36)
HTC Sensation XL(4.03)
Droid4 (ICS leak 219 4.04/hashcode's CM9)
Only HD2 with WM6.5 can get the connection,all the Android got fail result.
But the HD2's Wifi Tether only can work in adhoc mode(WM6.5).
My Droid4 can find my HD2, but HTC Sensation XL(4.03) didn't.
I also contact with b-mobile, they say the record shows that username or password error cause connection fail.
Does any PPP connection logs on Android?
I want to check which username/password my Droid4 use to make connection.
If anyone ever get connection successful with Chameleon SIM, please tell me which settings at your device.
chowtom said:
I bought a b-mobile Chameleon SIM(Japan) at this trip and I want use it on My Droid4.
But I have tried any thing what I can do, it still can't get the data connection.
My Droid4 has flashed ICS leak 219 and the voice call and data connection work prefect in taiwan's GSM/UTMS SIM card.
I also modified the username/password at /system/etc/ppp/peers/pppd-ril.options but it still didn't work.
My milestone 3 can work correctly with b-mobile U300 SIM after mod /system/etc/ppp/peers/pppd-ril.options in previous trip.
I have tried 4 device and 6 system with Chameleon SIM, only one device and one system can get connection successfully.
This is devices list:
HTC HD2(WM6.5/ICS4.04)
HTC Sensation (2.36)
HTC Sensation XL(4.03)
Droid4 (ICS leak 219 4.04/hashcode's CM9)
Only HD2 with WM6.5 can get the connection,all the Android got fail result.
But the HD2's Wifi Tether only can work in adhoc mode(WM6.5).
My Droid4 can find my HD2, but HTC Sensation XL(4.03) didn't.
I also contact with b-mobile, they say the record shows that username or password error cause connection fail.
Does any PPP connection logs on Android?
I want to check which username/password my Droid4 use to make connection.
If anyone ever get connection successful with Chameleon SIM, please tell me which settings at your device.
Click to expand...
Click to collapse
This sounds very similar to the problem I'm having with Vodafone NL actually. But the major difference is that your problem occurs on all Android devices (except Milestone 3), and mine does not.
Do you also get the message "Sorry, this SIM is not supported. Please contact your wireless service provider" when you start or reboot the Droid 4? Or do you get a message like "unknown SIM"?
Do you have the username/password in both your APN settings and the pppd-ril.options file? Can you post the contents of the pppd-ril.options file here?
Also, which provider did you try in Taiwan? FarEasTone, Chungwa, Vibo? I hope Vibo works because that's my Taiwanese provider and I'll be back there later this year!
Sjaakbanaan said:
This sounds very similar to the problem I'm having with Vodafone NL actually. But the major difference is that your problem occurs on all Android devices (except Milestone 3), and mine does not.
Do you also get the message "Sorry, this SIM is not supported. Please contact your wireless service provider" when you start or reboot the Droid 4? Or do you get a message like "unknown SIM"?
Do you have the username/password in both your APN settings and the pppd-ril.options file? Can you post the contents of the pppd-ril.options file here?
Also, which provider did you try in Taiwan? FarEasTone, Chungwa, Vibo? I hope Vibo works because that's my Taiwanese provider and I'll be back there later this year!
Click to expand...
Click to collapse
No,I have sold my milestone3 before this trip.
And I test "bmobile U300" with milestone3 in previous trip, not "bmobile chameleon SIM" in this trip.
The U300 is 3G SIM, Chameleon SIM is 4G.(but the manual said it can support 3G/UTMS)
I didn't see unknown SIM message in CM9 and leak ICS.
My provider is Chungwa telecom.
I have tried set both APN settings and pppd-ril.options file or just in pppd-ril.options file.
It still can't get connection.
And I only modify the username and password in pppd-ril.options:
user [email protected]
password bmobile
chowtom said:
No,I have sold my milestone3 before this trip.
And I test "bmobile U300" with milestone3 in previous trip, not "bmobile chameleon SIM" in this trip.
The U300 is 3G SIM, Chameleon SIM is 4G.(but the manual said it can support 3G/UTMS)
I didn't see unknown SIM message in CM9 and leak ICS.
My provider is Chungwa telecom.
I have tried set both APN settings and pppd-ril.options file or just in pppd-ril.options file.
It still can't get connection.
And I only modify the username and password in pppd-ril.options:
user [email protected]
password bmobile
Click to expand...
Click to collapse
Right now I have 2 ideas in mind:
Have you tried forcing the phone to UMTS? My Vibo SIM in Taiwan refuses any connection if I try running it in 2G, it's 3G exclusive. This Chameleon SIM could be 3G/4G only.
After some searching, I found that this Chameleon SIM possibly only supports UMTS on the 2100 MHz band: http://www.japanmobiletech.com/2012/05/b-mobile-amazon-lte-4g-data-sim.html. It is not exactly clear which UMTS bands are supported by the Droid 4. It looks like people expect the 2100 MHz band to be supported for UMTS though. Also you mention the same problem on your HD2 except when WM6.5 is installed, so that doesn't point to a hardware issue for the HD2. But for the Droid 4, it still could be.
I found a related thread (with no replies yet) about this: http://forum.xda-developers.com/showthread.php?t=1704264
If only 1 out of your 6 configurations can get a connection, it looks to me more like something wrong with the SIM card / provider settings than with the actual phones. But I can't really find more information online because I don't understand Japanese
Have you tried changing PAP/CHAP settings? That did it for me. Had to manually set encryption to CHAP (I think PAP is default). Otherwise no connection. Also had to type "default" for internet type connection.
Sjaakbanaan said:
Right now I have 2 ideas in mind:
Have you tried forcing the phone to UMTS? My Vibo SIM in Taiwan refuses any connection if I try running it in 2G, it's 3G exclusive. This Chameleon SIM could be 3G/4G only.
After some searching, I found that this Chameleon SIM possibly only supports UMTS on the 2100 MHz band: http://www.japanmobiletech.com/2012/05/b-mobile-amazon-lte-4g-data-sim.html. It is not exactly clear which UMTS bands are supported by the Droid 4. It looks like people expect the 2100 MHz band to be supported for UMTS though. Also you mention the same problem on your HD2 except when WM6.5 is installed, so that doesn't point to a hardware issue for the HD2. But for the Droid 4, it still could be.
I found a related thread (with no replies yet) about this: http://forum.xda-developers.com/showthread.php?t=1704264
If only 1 out of your 6 configurations can get a connection, it looks to me more like something wrong with the SIM card / provider settings than with the actual phones. But I can't really find more information online because I don't understand Japanese
Click to expand...
Click to collapse
I forgot to say something:
At previous trip, the U300 SIM can get data connection with all device:
HTC HD2(WM6.5)
HTC Sensation (2.36)
HTC Sensation XL(2.36)
Milestone 3(2.36)
With the same settings, all Android system fail to get connection in this time.
I can see the NTT DOCOMO network shows in my Droid4(CM9), but it can't get connection.
So I think my Droid4 has successfully register to NTT's network, but fail to make data connection.
It maybe something different in 3G and 4G 's data connection certification.
I think the problem is:What username and password Android sent to NTT in make connection process and how does NTT respond Android?
If there has detail logs in get connection process, maybe I cant find what problem is.
Does any APP can do this?
Die Bruine said:
Have you tried changing PAP/CHAP settings? That did it for me. Had to manually set encryption to CHAP (I think PAP is default). Otherwise no connection. Also had to type "default" for internet type connection.
Click to expand...
Click to collapse
Thanks for your suggest, I set it to PAP or CHAP before.(Users manual said that)
I have tried "CHAP" and "default" after looking your suggest, but it still can't get connection.
chowtom said:
I think the problem is:What username and password Android sent to NTT in make connection process and how does NTT respond Android?
If there has detail logs in get connection process, maybe I cant find what problem is.
Does any APP can do this?
Click to expand...
Click to collapse
Yes, but it shows a lot of other logging as well: you can download "aLogCat" from Google Play. It's a wrapper app around the built-in logcat command in Android, which can be used to show / filter the system log. I used this as well to investigate my data issue (but no luck). Hope you have better luck!
i got the same problem with bmobile - free data SUMAHO
i use this apn settings:
apn: bmobile.ne.jp
user: [email protected]
pass: bmobile
auth: pap or chap
when i check the log with logcat -b radio i get issues with USER_AUTHENTIFACTION and so one
i tried it with the stock-rom, cm 11 with and without GSM-fixes.
i can also get SMS and make phone calls, but data connection fails.
in my iphone 3gs the sim works fine.
are there any news or fixes?
maybe i can use another way to make a connection instead with the RIL-framework?
i actually got it working!
i install "PPP widget" and use this to connect :victory:
i use as (serial)port ttyUSB4
but i think its not the best way, but maybe the only possible
Hello all I have a Rogers HTC Raider I have S-off i have the rogers ICS 4.0.3 on it and done the Sim unlock. I can make phone calls fine but I can't seem to get the data part to work. It has a PC mobile sim card in it which runs on the BM network. I have searched the forums for an answer to this problem but have yet to find one so any help would be great. TY to every one in advance
If you aren't getting anything more than G or E, that's probably because it has the wrong radio bands.
Hunt3r.j2 said:
If you aren't getting anything more than G or E, that's probably because it has the wrong radio bands.
Click to expand...
Click to collapse
I don't get any data connection at all is there a way to change the radio bands?
Nightowl79 said:
I don't get any data connection at all is there a way to change the radio bands?
Click to expand...
Click to collapse
You need to enter the proper APN for the network
Sent from my HTC-X710a using xda premium
C.Flat said:
You need to enter the proper APN for the network
Sent from my HTC-X710a using xda premium
Click to expand...
Click to collapse
Is there a tutorial or any thing on how to do this?
I have a Question Like his Sometimes When I Click on Quick Settings it shows Mobile Network ON but when I click on my Settings then it shows it OFF & I can't turn it on Any Idea?
Bell Mobility APN Settings
I bet you're missing your APN settings. You might need special PC mobile settings, but try the Bell APN settings. Here are mine:
Name: Bell
APN: pda.bell.ca
MMSC: http://mms.bell.ca/mms/wapenc
MMS proxy: web.wireless.bell.ca
MMS port: 80
MCC 302
MNC: 610
Authentication Type: CHAP
APN Type: *
Bearer: unspecified
Anything I didn't mention here has been left as "not set". You might also want to try changing the Authentication type to not set or unspecified or whatever.
You don't need to reboot between changes. Just save, and exit out of the settings, and if you don't have a data icon/can't browse, it didn't work.
Hope that helps!
ess.boyer said:
I bet you're missing your APN settings. You might need special PC mobile settings, but try the Bell APN settings. Here are mine:
Name: Bell
APN: pda.bell.ca
MMSC: http://mms.bell.ca/mms/wapenc
MMS proxy: web.wireless.bell.ca
MMS port: 80
MCC 302
MNC: 610
Authentication Type: CHAP
APN Type: *
Bearer: unspecified
Anything I didn't mention here has been left as "not set". You might also want to try changing the Authentication type to not set or unspecified or whatever.
You don't need to reboot between changes. Just save, and exit out of the settings, and if you don't have a data icon/can't browse, it didn't work.
Hope that helps!
Click to expand...
Click to collapse
I'm on AT&T But I Do have the APN Set already as I Went back and reran the RUU for it and it included the APN
inick73376 said:
I'm on AT&T But I Do have the APN Set already as I Went back and reran the RUU for it and it included the APN
Click to expand...
Click to collapse
Sorry, I was addressing the OP.
ess.boyer said:
Sorry, I was addressing the OP.
Click to expand...
Click to collapse
Ok I tried the settings that were suggested I also opened the settings in another PC mobile phone to confirm that PC mobile is the same as BM and they are. next I was told it could be my radio settings is there a way to change these if there is can some one tell me how. I am ok with computers not a noob by far but step by step is nice lol TY again
Nightowl79 said:
Ok I tried the settings that were suggested I also opened the settings in another PC mobile phone to confirm that PC mobile is the same as BM and they are. next I was told it could be my radio settings is there a way to change these if there is can some one tell me how. I am ok with computers not a noob by far but step by step is nice lol TY again
Click to expand...
Click to collapse
You can't change the radio bands the phone supports. It's hardware. Your raider supports the bands that Rogers/Bell/Kudoo/Virgin use, so you should be up and running with those settings. Are you sure the plan you have allows data? I don't know much about those pre-paid plans, so I can't be much help there, but I can guarantee that the Raider supports Bell Mobility network bands.
ess.boyer said:
You can't change the radio bands the phone supports. It's hardware. Your raider supports the bands that Rogers/Bell/Kudoo/Virgin use, so you should be up and running with those settings. Are you sure the plan you have allows data? I don't know much about those pre-paid plans, so I can't be much help there, but I can guarantee that the Raider supports Bell Mobility network bands.
Click to expand...
Click to collapse
yes I have data on it but it is only 250 mb Hmmm I am stumped. this is what it says on the web site
You may be able to bring your current mobile phone to PC mobile. Once you are eligible to move, there will be two things you need to ensure:
Your device must be compatible - it must be HSPA (or UMTS) and 850 MHz and 1900 MHz compatible. See if your device is compatible.
If your device is currently locked, it needs to be unlocked. Please note that unlocking your device may invalidate any applicable warranty on the device and that PC Mobile does not offer or honour any warranty on devices not purchased through PC Mobile.
If your device is compatible, buy a PC mobile SIM card from The Prepaid Cell Phones Express self serve display near you.
Nightowl79 said:
yes I have data on it but it is only 250 mb Hmmm I am stumped. this is what it says on the web site
You may be able to bring your current mobile phone to PC mobile. Once you are eligible to move, there will be two things you need to ensure:
Your device must be compatible - it must be HSPA (or UMTS) and 850 MHz and 1900 MHz compatible. See if your device is compatible.
If your device is currently locked, it needs to be unlocked. Please note that unlocking your device may invalidate any applicable warranty on the device and that PC Mobile does not offer or honour any warranty on devices not purchased through PC Mobile.
If your device is compatible, buy a PC mobile SIM card from The Prepaid Cell Phones Express self serve display near you.
Click to expand...
Click to collapse
That's strange. Perhaps where PC Mobile is riding bareback on Bell, maybe you need to set up authentication or a proxy in your APN... Is there a customer care number for them? Try calling them and get someone to verify your APN settings.
Hi,
Can someone please shed some light on my problem.
I ordered an Atrix HD from eBay, thinking it was unlocked but later found out from the buyer it was locked. No big deal I thought since I was going to use it on Straight Talk's AT&T compatible sim and ST said phone DOES NOT need to be unlocked for features/service to work.
Well, right out of the box with an activated ST sim I started up the phone, never got to the "sim card unlock" screen as I thought I was going to get though I inserted a "foreign carrier" sim, but rather went straight to Home Screen. I made a call, sent a text . . . all good. However, internet and mms not working. I cannot connect to the internet at all. Phone doesn't even make an attempt, no error messages, just a plain "no internet connection" message the second I press anything that needs an internet connection.
Spoke to ST for hours trying different APN settings, nothing works! Used wi-fi to download app "tweakker", tried those APN settings as well, still no internet. ST has no other solutions for me. They are clueless. I once again asked, could it be because the phone is LOCKED? And once again they assured me it should not make a difference since they use AT&T towers. I tried using an app called APN Backup and restore, but I cannot use it on my phone though it is running ICS 4.0.4 and no "3rd party changes allowed" popps up.
My phone has the AT&T APN settings as default and are locked I can't delete or edit them. I CAN however create new APN's which I have multiple times, saved them, booted up and selected them. They are still there after a reboot but still the phone seems not to even recognize them being there.
I even tried a factory reset, thinking it may solve the problem but to no avail. :crying:
Today I contacted Motorola. After 2 hrs on the phone with them, still back to squar one. They had "NO IDEA" as to why I couldn't connect and why my phone couldn't accept the new APN's. So Straight Talk couldn't help me, Motorla said, "send us the phone and we can see if there is something wrong with it and you can have it back within 3-4 weeks(!!) or "learn to live" with the phone as is!"
So, after a lot of reading through online forums, searching for answers, I am left to wonder if my phone is acting the way it is because it is not an UNLOCKED PHONE. (Could the solution really be that simple???)
The people I have read who have an Atrix HD with other carriers besides AT&T seems to have no problem with their phones. However, it doesn't say if they bought unlocked versions or not.
I am now turning to this forum as my last cry for help. Can someone PLEASE SHED SOME LIGHT ON THIS FOR ME???
** Do I need to unlock this phone (I have no issues ordering an unlock code and getting a T-mobile sim to do this) in order for the internet to work?
** Is the phone not recognizing the APN's because the phone is technically locked? (Even though Straight Talk says their service should work on a locked phone).
** If I do get a T-mobile sim and try to unlock the phone, will I get the "sim unlock code" screen, because it sure isn't popping up when I insert my ST sim.
(What good is an unlock code if I can't get to the "unlock code" window?)
Any answers are appreciated.
Thanks!
My phone's info:
Motorola Atrix HD MB886
Manufacture date: Aug 10, 2012
System version: 77.12.22.MB886.ATT.en.US
Android v. 4.0.4
rosengard said:
Hi,
The people I have read who have an Atrix HD with other carriers besides AT&T seems to have no problem with their phones. However, it doesn't say if they bought unlocked versions or not.
I am now turning to this forum as my last cry for help. Can someone PLEASE SHED SOME LIGHT ON THIS FOR ME???
** Do I need to unlock this phone (I have no issues ordering an unlock code and getting a T-mobile sim to do this) in order for the internet to work? Not sure on that one, but unlocking your phone certainly won't hurt it.
** Is the phone not recognizing the APN's because the phone is technically locked? (Even though Straight Talk says their service should work on a locked phone). Unless the SIM is unlocked is may be stuck on the AT&T APNs. Might as well try unlocking it with a service.
** If I do get a T-mobile sim and try to unlock the phone, will I get the "sim unlock code" screen, because it sure isn't popping up when I insert my ST sim. That's how mine is. I SIM unlocked the AT&T model for T-Mobile US in this way. I didn't have to change any APNs, everything worked off the bat.
(What good is an unlock code if I can't get to the "unlock code" window?)
Any answers are appreciated.
Click to expand...
Click to collapse
I answered a few for you. I don't have Straight Talk anymore after finding out about their very limited data usage in my area. I dropped them for T-Mobile "Unlimited Nationwide 4G" plan and I am much happier.
rosengard said:
Hi,
Can someone please shed some light on my problem.
I ordered an Atrix HD from eBay, thinking it was unlocked but later found out from the buyer it was locked. No big deal I thought since I was going to use it on Straight Talk's AT&T compatible sim and ST said phone DOES NOT need to be unlocked for features/service to work.
Well, right out of the box with an activated ST sim I started up the phone, never got to the "sim card unlock" screen as I thought I was going to get though I inserted a "foreign carrier" sim, but rather went straight to Home Screen. I made a call, sent a text . . . all good. However, internet and mms not working. I cannot connect to the internet at all. Phone doesn't even make an attempt, no error messages, just a plain "no internet connection" message the second I press anything that needs an internet connection.
Spoke to ST for hours trying different APN settings, nothing works! Used wi-fi to download app "tweakker", tried those APN settings as well, still no internet. ST has no other solutions for me. They are clueless. I once again asked, could it be because the phone is LOCKED? And once again they assured me it should not make a difference since they use AT&T towers. I tried using an app called APN Backup and restore, but I cannot use it on my phone though it is running ICS 4.0.4 and no "3rd party changes allowed" popps up.
My phone has the AT&T APN settings as default and are locked I can't delete or edit them. I CAN however create new APN's which I have multiple times, saved them, booted up and selected them. They are still there after a reboot but still the phone seems not to even recognize them being there.
I even tried a factory reset, thinking it may solve the problem but to no avail. :crying:
Today I contacted Motorola. After 2 hrs on the phone with them, still back to squar one. They had "NO IDEA" as to why I couldn't connect and why my phone couldn't accept the new APN's. So Straight Talk couldn't help me, Motorla said, "send us the phone and we can see if there is something wrong with it and you can have it back within 3-4 weeks(!!) or "learn to live" with the phone as is!"
So, after a lot of reading through online forums, searching for answers, I am left to wonder if my phone is acting the way it is because it is not an UNLOCKED PHONE. (Could the solution really be that simple???)
The people I have read who have an Atrix HD with other carriers besides AT&T seems to have no problem with their phones. However, it doesn't say if they bought unlocked versions or not.
I am now turning to this forum as my last cry for help. Can someone PLEASE SHED SOME LIGHT ON THIS FOR ME???
** Do I need to unlock this phone (I have no issues ordering an unlock code and getting a T-mobile sim to do this) in order for the internet to work?
** Is the phone not recognizing the APN's because the phone is technically locked? (Even though Straight Talk says their service should work on a locked phone).
** If I do get a T-mobile sim and try to unlock the phone, will I get the "sim unlock code" screen, because it sure isn't popping up when I insert my ST sim.
(What good is an unlock code if I can't get to the "unlock code" window?)
Any answers are appreciated.
Thanks!
My phone's info:
Motorola Atrix HD MB886
Manufacture date: Aug 10, 2012
System version: 77.12.22.MB886.ATT.en.US
Android v. 4.0.4
Click to expand...
Click to collapse
I'm using my locked AHD on ST with no problems at all. I know I posted my settings here at one time, let me see if I can find the post.
Sent from my Atrix HD running H Delicious 4.04 using XDA Premium.
mattlgroff said:
I answered a few for you. I don't have Straight Talk anymore after finding out about their very limited data usage in my area. I dropped them for T-Mobile "Unlimited Nationwide 4G" plan and I am much happier.
Click to expand...
Click to collapse
Thanks for your reply . . .
I will try to unlock it as soon as my T-mobile micro sim arrived. I am surprised that you didn't have to enter any APN settings for T-mobile though. Why is that? I thought that you always have to adjust the settings for the specifc network you are using. Did your internet work right away? Did you get the "sim unlock code" screen when you first popped in the T-mobile sim? Just curious so that I know what to expect when I get my own T-mobile sim.
I have really bad reception where I live and unfortunatelly it is only At&t's towers I get any bars with , thus I am stuck with either full price AT&T or Straight Talk since they use AT&T towers.
Thanks again. I appreciate your reply.
rosengard said:
Thanks for your reply . . .
I will try to unlock it as soon as my T-mobile micro sim arrived. I am surprised that you didn't have to enter any APN settings for T-mobile though. Why is that? I thought that you always have to adjust the settings for the specifc network you are using. Did your internet work right away? Did you get the "sim unlock code" screen when you first popped in the T-mobile sim? Just curious so that I know what to expect when I get my own T-mobile sim.
I have really bad reception where I live and unfortunatelly it is only At&t's towers I get any bars with , thus I am stuck with either full price AT&T or Straight Talk since they use AT&T towers.
Thanks again. I appreciate your reply.
Click to expand...
Click to collapse
ok since you're going to use T-Mobile, you don't need the ST APNs
rosengard said:
Thanks for your reply . . .
I will try to unlock it as soon as my T-mobile micro sim arrived. I am surprised that you didn't have to enter any APN settings for T-mobile though. Why is that? It has a bunch built in for lots of carriers.
I thought that you always have to adjust the settings for the specifc network you are using. Did it for me.
Did your internet work right away? Yes, HSPA+ right away. Did you get the "sim unlock code" screen when you first popped in the T-mobile sim? Just curious so that I know what to expect when I get my own T-mobile sim. Yes.
I have really bad reception where I live and unfortunatelly it is only At&t's towers I get any bars with , thus I am stuck with either full price AT&T or Straight Talk since they use AT&T towers.
Thanks again. I appreciate your reply.
Click to expand...
Click to collapse
Answered a few more.
ATGAdmin said:
I'm using my locked AHD on ST with no problems at all. I know I posted my settings here at one time, let me see if I can find the post.
Sent from my Atrix HD running H Delicious 4.04 using XDA Premium.
Click to expand...
Click to collapse
Wow . . so you are saying you just popped in your ST sim and you were up an running just like that? Why isn't that working for me???
Can I ask when you purchased yours? Was it before they came out with the OS upgrade? You are the first person that I came accross that have a locked phone like myself with ST service. But yours is working! So what the heck is wrong with my phone? At first I thought it was not working because the phone being LOCKED but now that I see yours was working fine I am starting to wonder if it is MY phone that has a problem. Or could it be a corrupt sim that is not connecting with the towers? When I asked ST that question they said if the sim wasn't working correctly I wouldn't be able to make calls either, so they stand by their card. hmm.... If you have those settings I appreciate it:
This is what I have tried so far:
The standard APN settings that come with the sim card:
Name: Straight Talk
APN: att.mvno
Proxy: proxy.mvno.tracfone.com
Port: http:mmsc.cingular.com (with // after http
MMSProxy: 66.209.11.33 (also tried mms2.tracfone.com)
MMS Port: 80
I also searched the internet for a tons of other options, leaving proxy blank, inserting "default, etc" under APN type . . . I tried A LOT and still nothing..
Using the app "Tweakker" I got these settings which I also tried with no luck:
They require two APNs
Internet:
Name : Straight Talk
APN: att.mvno
Proxy: proxy.mvno.tracfone.com
Port: 80
MMS Port: 80
MCC: 310
MMC: 410
APN Type: default,*
For MMS:
Name: Straight Talk MMS
APN: att.mvno
MMSC: http:mmsc.cingular.com (with // after http
MMS Proxy: 66.209.11.33
MMS Port: 80
MCC: 310
MMC: 410
APN Type: mms
So . . .if you have anything different . . .please share so that I can try your version.
Thanks for your help!
ATGAdmin said:
ok since you're going to use T-Mobile, you don't need the ST APNs
Click to expand...
Click to collapse
Hi ,
I will actually be using Straight Talk on this phone but in order to unlock it I ordered a T-mobile sim so that I can get to the "sim unlock code" screen since just inserting my ST sim doesn't bring up that screen. I posted the APNs I have tried so far . . .if yours are different please post when you get a chance. Thanks again.
rosengard said:
Hi ,
I will actually be using Straight Talk on this phone but in order to unlock it I ordered a T-mobile sim so that I can get to the "sim unlock code" screen since just inserting my ST sim doesn't bring up that screen. I posted the APNs I have tried so far . . .if yours are different please post when you get a chance. Thanks again.
Click to expand...
Click to collapse
You DO NOT need to unlock the phone if you're using the Straight Talk AT&T SIM.
You just need the correct settings.
Sent from my Atrix HD running H Delicious 4.04 using XDA Premium.
mattlgroff said:
Answered a few more.
Click to expand...
Click to collapse
Thanks for sharing that info. Appreciate it!
ATGAdmin said:
You DO NOT need to unlock the phone if you're using the Straight Talk AT&T SIM.
You just need the correct settings.
Sent from my Atrix HD running H Delicious 4.04 using XDA Premium.
Click to expand...
Click to collapse
soo . . .what ARE the correct settings? Anyone??? I have tried so many different versions and EVERYTHING ST rep gave me . . I am out of ideas for APN's . . . . anybody with APN's they can share that I can try? Thanks again.
Apn for st
NAME= Straight Talk ATT
APN= att.mvno
MMSC= http://mmsc.cingular.com
MMS proxy= 66.209.11.33
MMS port=80
MCC=310
MNC=410
APN type= default,supl,mms
APN protocol=IPv4
APN roaming protocol= IPv4
Bearer= Unspecified
Save and reboot and then everything works fine!!!!
Hope it hepls!!!
mkrunk12 said:
NAME= Straight Talk ATT
APN= att.mvno
MMSC= http://mmsc.cingular.com
MMS proxy= 66.209.11.33
MMS port=80
MCC=310
MNC=410
APN type= default,supl,mms
APN protocol=IPv4
APN roaming protocol= IPv4
Bearer= Unspecified
Save and reboot and then everything works fine!!!!
Hope it hepls!!!
Click to expand...
Click to collapse
Thanks . . I gave it a try rebooted and still nothing! I left all othe fields blank as per your settings and my phone don't have the "APN roaming protocol: IPv4. Instead I have a grey/shaded out "APN enable/disable that is checked for enable" I can't control that option. It is just there.
Thanks for settings but I am still looking for something that will work on mine.
rosengard said:
Thanks . . I gave it a try rebooted and still nothing! I left all othe fields blank as per your settings and my phone don't have the "APN roaming protocol: IPv4. Instead I have a grey/shaded out "APN enable/disable that is checked for enable" I can't control that option. It is just there.
Thanks for settings but I am still looking for something that will work on mine.
Click to expand...
Click to collapse
Rosengard,
I use the ATRIX HD with straight talk, and the way I see it, the issue is the proxy believe it or not...
apn:
att.mvno
proxy:
66.209.11.33 NOT proxy.mvno...
all else the same...
mattpall said:
Rosengard,
I use the ATRIX HD with straight talk, and the way I see it, the issue is the proxy believe it or not...
apn:
att.mvno
proxy:
66.209.11.33 NOT proxy.mvno...
all else the same...
Click to expand...
Click to collapse
Hi . . .thanks for your input . . .
I tried using Straight Talk's original APN's (I think that is what you meant) and only replaced the proxy to 66.209.11.33 looking like this:
Name: Straight Talk
APN: att.mvno
Proxy: 66.209.11.33
Port: 80
MMSC: http:mmsc.cingular.com (// after http: . . . post won't let me use link . . new at this)
MMS Proxy: 66.209.11.33
MMS Port: 80
Unfortunatelly . . . still not working!!! :crying:
rosengard said:
Hi . . .thanks for your input . . .
I tried using Straight Talk's original APN's (I think that is what you meant) and only replaced the proxy to 66.209.11.33 looking like this:
Name: Straight Talk
APN: att.mvno
Proxy: 66.209.11.33
Port: 80
MMSC: http:mmsc.cingular.com (// after http: . . . post won't let me use link . . new at this)
MMS Proxy: 66.209.11.33
MMS Port: 80
Unfortunatelly . . . still not working!!! :crying:
Click to expand...
Click to collapse
is your authentification set to "Pap or Chap"
mattpall said:
is your authentification set to "Pap or Chap"
Click to expand...
Click to collapse
No it is not it is like this:
Authentication: Not Set
rosengard said:
No it is not it is like this:
Authentication: Not Set
Click to expand...
Click to collapse
Needs to be set to "PAP or CHAP"
mattpall said:
Needs to be set to "PAP or CHAP"
Click to expand...
Click to collapse
Thanks .. .tried "Pap or Chap" as well but still nothing!
rosengard said:
Thanks .. .tried "Pap or Chap" as well but still nothing!
Click to expand...
Click to collapse
Send screenshots of your APN screens.
Sent from my MB886 using Tapatalk 2