Bank of America stretching - Sprint HTC One (M7)

Hey, I use the BoA app to deposit my checks, this is the first time I've done it on my HTC, but whenever I try to take a picture of the front or back of my check, it stretches the picture to the point the BoA app won't accept it.
I took a picture from about 3 feet away. The check should have been very small, but it stretched it so big it wasn't in the frame anymore. Why is it doing this? Is it some weird setting?

Culvin said:
Hey, I use the BoA app to deposit my checks, this is the first time I've done it on my HTC, but whenever I try to take a picture of the front or back of my check, it stretches the picture to the point the BoA app won't accept it.
I took a picture from about 3 feet away. The check should have been very small, but it stretched it so big it wasn't in the frame anymore. Why is it doing this? Is it some weird setting?
Click to expand...
Click to collapse
Try turning on Macro mode?

Navy Federal Credit Union app works just fine for eDeposits. Im assuming its an app specific bug. You should contact them and make them aware
Sent from my HTCONE using xda app-developers app

I have the same issue with the Wells Fargo app. Worked fine on my OG EVO, but something is causing the finalized picture to be cropped and it cuts off an inch or so of each side.... I made a post a while back, but no replies.

did this on my Note 2 as well...But the One seems to stretch it way more..Anyways I've deposited 5 checks with the one so far with BOA..I just back the camera up a bit and make sure the room is well lit...Works every time now

Seeing the same problem with the Chase app, and also start higher to minimize distortion.
Seems like the One's camera API may cause unexpected results.
Sent from my HTCONE using xda app-developers app

I havent had a issue with the Chase one.

I just bring the camera back a little farther then I used to and it works fine. There seems to be a point where it doesn't stretch beyond the corner guide lines. It took me about 5 or 6 tries to get the app to accept the deposit image until I found the right distance.

Same here with Wells Fargo, I tried 10 times at different distances and not one got accepted
Sent from my HTCONE using xda premium

I've deposited a couple checks with BOA with the one. Had to keep the image well within the frame. The first couple didn't work because I was to close to the edge of it I guess.
Sent from my HTCONE using xda premium

Having the same problem with the BofA app. I also noticed the same type of distortion in the new GDrive "scan" feature. Maybe there'll be a fix on HTC's side of things.

Related

Am I the only one here with a Flawless N7?

All this talk about dead pixels,dust, screens coming apart etc. I have not one issue with my Rooted N7 and my First ever tablet .
Sent from my Nexus 7 using xda app-developers app
I've only had mine for 12hrs so far ..... don't want to jinx anything so I'll leave it at that for now I'll get back to you in a week.
Lord_Xovon said:
All this talk about dead pixels,dust, screens coming apart etc. I have not one issue with my Rooted N7 and my First ever tablet .
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
I think most people who get a defective unit complain... while most that don't have no reason to post that they rec'd a great product. I myself have a flawless one as well. Plus 5 of my friends...
I'm about to be on my third and my patience is starting to run thin. May keep the next one regardless and RMA direct with Asus. Scary that I'm actually expecting it to be faulty and hope its broken enough for RMA.
Sent from my Galaxy Nexus using xda premium
I have no issues with either of mine (both are 16g pre order units.)
Sent from my SGH-T959V using xda premium
No issues here.
99% of the noise is either people with WAY out of kilter expectations for a £160 tablet, or are simply Apple shills.
You also have to consider that on forums like this, you will only ever hear from people with problems. Nobody comes here to say things are running fine.
Every device has manufacturing issues for sure, but considering the high numbers of Nexus7 devices shipped, and the rock-bottom pricing, it's actually rather good. Although try telling gutter press reporters like The Register and Engadget this, they will stir up an old crap if it means website hits. Both sites have destroyed their credibility in recent years over desperate fanboy reporting.
Lord_Xovon said:
All this talk about dead pixels,dust, screens coming apart etc. I have not one issue with my Rooted N7 and my First ever tablet .
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Mine is 100% perfect. The couple of people that I know personally with N7's have no issues either. I'm starting to think there is a lot more fiction than fact in these forums.
No issues at all. Screen is flush. Ran a display test and no dead pixels. All is well
Sent from my SCH-I535 using Tapatalk 2
had the thing less than 24 hrs:
screen good no dead pixels or flicker or construction problems
headphone socket seems ok
speaker volume in the normal range
only quandary is which gel case to buy ...
You sure you have a flawless nexus 7? Please make a video and post it here http://forum.xda-developers.com/showthread.php?t=1789450
Download the multitouch test app, put your tablet on the table and make the axis cross, like in the OP video.
Thank you very much, we really need your feedback to know if we should RMA it. Cheers!
Nope. Mine is flawless.
Another 100% perfect tablet here. This is my first tablet and I have to say that it is unbelievable, especially at this price point. I really think that both the hardware and software on this thing gives us a snapshot into the future of these devices.
I already want to integrate jellybean into some sort of home automation system. With Google Now the possibilities are very cool.
Everything is great except looking on the centre of the left long side the screen is like half a mm lifted but don't mind it and wouldn't have noticed it if I didn't know what to look for
Sent from my Nexus 7 using xda app-developers app
I to have a good unit. Got paranoid, thought I had dead pixel, but it was a speck of dirt.
Sent from my Nexus 7 using xda premium
Got to play with a brand new one for a week, flawless.. I've now seen 3 additional units, they look ok as well.
Don't know of anyone personally who has one with any issues yet. None of these people use forums.
Via my HTC Rezound
After a few hours fine so far, touch wood.
No dead/stuck pixels.
No sign of screen lift, though I gather this may not be immediately evident.
Don't notice any ghosting.
Thought headphone socket was broken till I realised you need to push a bit harder than I'm used to on other devices to get them to click in place.
Only small glitch was while undergoing a lot of switching between different wifi options (testing speeds on home wifi, mobile tether blue tooth tether etc) settings force closed and sound stopped working till after reboot.
Free content is junk like I expected.
After unlocking bootloader used another email seem to have a second offering of credit. Didn't have card registered so it says I'll get credit when I register a card. Will wait till I have used first credit and know more about any repercussions for this.
Sent from my Nexus 7 using Tapatalk 2
I got a good one.Everything works well and I am very pleased with it.
Of course I am older that a lot of you guys and might just not be so picky about things that don't matter to me.:laugh:
jaroslavj said:
You sure you have a flawless nexus 7? Please make a video and post it here http://forum.xda-developers.com/showthread.php?t=1789450
Download the multitouch test app, put your tablet on the table and make the axis cross, like in the OP video.
Thank you very much, we really need your feedback to know if we should RMA it. Cheers!
Click to expand...
Click to collapse
Why should someone seek out a defect they wouldn't ordinarily notice or care about? Yes, you can be a hypochondriac when it comes to electronics too. Realistically we all have "something wrong" with us at any given time, and the same thing can be said about your electronic device.
Each and every device (not just N7s) out there has some kind of "minor defect" (and by that I mean doesn't work precisely as the owner might expect). The point is, owner who aren't obsessed about having a "perfect" device don't run 20 different diagnostic apps to try to hunt down that "defect".
I'm not saying every person who complains about a defect is a hypochondriac, there are definitively a select few real issues out there just like their always have been and always will be with every electronic device. However, there are many many more people who will just never be pleased, like those who have had multiple RMAs.
I have had mine since the 17th, no problems yet.
Sent from my Nexus 7 using XDA Premium App
16 gig pre-order from the PS and I haven't noticed any issues

LG Service Center complaints

I bought my N4 on 22-3-13.
it is a great device and i tried calibrating the screen before sending it in.
i had a REV11 unit.
anyway my problem was that i was having really yellowish tint on all screen but specially from left lower corner.
but the most annoying were the huge black spots especially on the upper side-center of the screen.
ok i did not worry cause some told me that that was just glue waiting to dry (well that is just BS).
the spots became larger and easier to spot when phone was getting hot( normal hot) and my eys were getting tired by that ( i guess because knowing where it is was making me concentate on that).
so i sent it to LG service here in Greece-Athens explaining the problem and along with the phone i sent a comparison pictire with another N4 of a friend.
their response toward me was " We see nothing. it is perfect. we are sending it back to you"!
lol. i asked them to keep it and contacted the customer protection agency.
2 days later LG calls me and says they are exchanging my motherboard. i asked them why, 2 days earlier you found nothing?
the responded it was the fault for the bad screen.
so they sent it back and guess what, the problem is still there and they sent a REV10 which i δon't minδ that but the previous board was flawless.
so now i am very pissed and will send it back on monday but to conclude, how dumb do you have to be not to exchange the screen and instead chang the MB when it is clearly the fault of that?
P.S: which one you think looks better?
The left one for sure is better
kalo88 said:
The left one for sure is better
Click to expand...
Click to collapse
that is my point. they said it is the same. everyone i have asked say the same.
also a third one looks just like the left one. great
Personally, I don't see a problem with either. There will always be minor variations with screens.
If you want to be really picky about things, the left one that's "better" has a blueish hue on the top 1/3rd of the screen. I'd rather take the right one, but that's the point it's all subjective.
It looks like gamma variation. IMO the right one looks better. It looks like it has deeper blacks.
Sent from my Nexus 4 using xda premium
Are the brightness levels the same on both of the phones in that picture?
I know there are screen variances with this phone, though many don't believe. My coworkers Nexus 4 scree has washed out colors, whites aren't white, and just plain doesn't look as good as all of the others I've seen.
Some reviews you see on the web talk about the screen of the N4 seeming washed out. My phone isn't washed out in the slightest bit.
Sent from my Nexus 4 using Tapatalk 2
it's not even close.. the one on the left looks great, the one on the right looks like sh*t
You'd have to be blind not to admit that.
I just replicated the exact same thing with my friend's N4.
1) Gamma/Saturation can make it look exactly how yours do.
2) Brightness, I've got one set low and one set high and they do the same as what yours do...
I like the one on the right
Sent from my Nexus 7 using Tapatalk 2
Personally seeing issues like this makes me understand why companies lock bootloaders, and try to chase away modders like most on XDA. We are the most pickiest of all cell phone uses. We create problems that don't really exist and brick more phones than anybody else.
Having two phones with two different color tint is perfectly normal it happens all the time with big screen TVs. A manufactured doesn't always use the same supplier to supply a LCD screen Hance the different color tint.
Just get on with your life enjoy the phone and stop looking at a white screen
Sent from my Nexus 4 using xda app-developers app
+1
I was in the cell phone industry for over 10 years and this is a normal variation. Literally it happens all the time you probably might not have noticed if you had not had two phones next to each other. If you had brought that back to my store we would have told you it was normal. If phone manufacturers replaced phones for minor variations they would not be. If you don't like it sell it.
Sent from my Nexus 4 using xda premium
Yellow tint goes away after one week of using the device. Or root it and put your own screen values.
shook187 said:
Personally seeing issues like this makes me understand why companies lock bootloaders, and try to chase away modders like most on XDA. We are the most pickiest of all cell phone uses. We create problems that don't really exist and brick more phones than anybody else.
Having two phones with two different color tint is perfectly normal it happens all the time with big screen TVs. A manufactured doesn't always use the same supplier to supply a LCD screen Hance the different color tint.
Just get on with your life enjoy the phone and stop looking at a white screen
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
If they did that successfully, your phone would suck bro. The "modders"as you so elegantly put it are the reason things improve. Don't believe me? Look at how many 3rd apps turned into features that Android uses now as part of their OS. Linux is beautiful because of open source and sharing ideas. Go buy an iPhone and "get on with your life". It's consumers like you that allow mfgs to cram crap down your throat
Sent from my Nexus 4 using xda premium
ingenious247 said:
If they did that successfully, your phone would suck bro. The "modders"as you so elegantly put it are the reason things improve. Don't believe me? Look at how many 3rd apps turned into features that Android uses now as part of their OS. Linux is beautiful because of open source and sharing ideas. Go buy an iPhone and "get on with your life". It's consumers like you that allow mfgs to cram crap down your throat
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
Nothing against "modders" as I'm one myself. And I do appreciate the work that some have done on certain devices. But I mostly talking about the nitpicking, OCD'ing flashaholic that return devices after devices for minor imperfections like a squeaking volume rocker or yellowish tint, I can name a million more things but lets leave it at that.
Sent from my Nexus 4 using xda app-developers app
I'll leave mine here got the same problem
Sent from my Nexus 4 using xda premium
Please Help me
Sorry this is off topic:
[Q] (hardware problem)
Can somebody help me with my power button problem :
here is the link to the thread :
http://forum.xda-developers.com/showthread.php?t=2231944
Visa Declined said:
Are the brightness levels the same on both of the phones in that picture?
I know there are screen variances with this phone, though many don't believe. My coworkers Nexus 4 scree has washed out colors, whites aren't white, and just plain doesn't look as good as all of the others I've seen.
Some reviews you see on the web talk about the screen of the N4 seeming washed out. My phone isn't washed out in the slightest bit.
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
yes they are absolutely stock. brightness 100% manual mode
it is not only the colors, it is the black spots too if you read my OP. they make my eyws suffer just by knowing they are there.
it is not a taboo to ask what you payed for, which is an perfect working gadget. and i payed almost 500 euro for that.
jdh10475 said:
+1
I was in the cell phone industry for over 10 years and this is a normal variation. Literally it happens all the time you probably might not have noticed if you had not had two phones next to each other. If you had brought that back to my store we would have told you it was normal. If phone manufacturers replaced phones for minor variations they would not be. If you don't like it sell it.
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
just so you know i am in the mobile phone industry.
i have a service center for mobile phones. i do not want to mention which one i represent.
i am not talking about color variations or lcd suppliers, i tried to calibrate it, but nevermind that, as i keep on saying the spots make the difference.
and i never asked the service to change the MB. i was very specific describing the problem.
ashish2199 said:
Sorry this is off topic:
[Q] (hardware problem)
Can somebody help me with my power button problem :
here is the link to the thread :
http://forum.xda-developers.com/showthread.php?t=2231944
Click to expand...
Click to collapse
you can just peel the mylar of the on/off button and scratch it or clean it with glass fiber.
remont the mylar, remont the switch, assembly the phone.
should be working

Note 3 not Camera Not Focusing

Hi I recently got a Note 3 but today I went to take a photo and the camera isn't focusing anymore, it's completely out of focus and won't work at all. I used it a couple of days ago and I'm not aware I've changed any settings. Could I have done something unintentionally or could it be a fault?
Did you peel the clear plastic off the lens when unboxing it. Easy to over look.
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
Yes, same problem. Comes and goes. Yes, removed plastic. Rooted with de la vega.
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
krazman325 said:
Yes, same problem. Comes and goes. Yes, removed plastic. Rooted with de la vega.
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Mine is all stock and it can take a long time for mine to focus also. I change to sport most of the time to get it to work.
Face detection seems to make it work great for me
Sent from my SAMSUNG-SM-N900A using Tapatalk
Me too...
I've had that a couple of times, then for no reason camera has started focussing again.
I've cleared camera cache and restarted phone. Didn't make any difference.
Have you solved it for you?
Richard
sarahnya said:
Hi I recently got a Note 3 but today I went to take a photo and the camera isn't focusing anymore, it's completely out of focus and won't work at all. I used it a couple of days ago and I'm not aware I've changed any settings. Could I have done something unintentionally or could it be a fault?
Click to expand...
Click to collapse
Sounds like the focusing motor (or some circuitry associated with it) is intermittent. About the only time any of mine have ever taken more than 1 second to focus is when they failed to focus at all (like trying to find the minimum macro focus distance, or trying to read a barcode when it's so dark I can barely see it).
I think you're right...
I just hope the process to get the phone fixed or replaced isn't too much hassle and that I get a phone i can easily root at the end of it...
Cheers, Richard
Rukbat said:
Sounds like the focusing motor (or some circuitry associated with it) is intermittent. About the only time any of mine have ever taken more than 1 second to focus is when they failed to focus at all (like trying to find the minimum macro focus distance, or trying to read a barcode when it's so dark I can barely see it).
Click to expand...
Click to collapse
theonlyrick said:
I just hope the process to get the phone fixed or replaced isn't too much hassle and that I get a phone i can easily root at the end of it...
Click to expand...
Click to collapse
We're talking about a Note 3 so how much more easily do you want than clicking the Root button on Kingo? I've rooted 3 Note 3s with it so far and the most difficult part of the whole process was downloading the program from their slow server (not that I'm complaining).
I haven't looked at Kingo at all, all my research had been on RDLV and URDLV.
As long as it doesn't trip Knox, I'm sold!
Will look into it now, cheers.
Rukbat said:
We're talking about a Note 3 so how much more easily do you want than clicking the Root button on Kingo? I've rooted 3 Note 3s with it so far and the most difficult part of the whole process was downloading the program from their slow server (not that I'm complaining).
Click to expand...
Click to collapse
Kind of old thread but I wanted to share that I also had the same issue with my Note 3.
I got my "mega camera" changed on warranty at a authorized samsung service point. I told the service point that I use it as a company phone and I can't be without a phone.
He said it wasn't a problem - "Come down here and I'll change the parts in about 15 mins"....
Said and done! The camera works and focuses perfectly again!

Terrible Camera

This camera is frustrating me. I'm trying to cash a check and it's so bad I can't even deposit a check through my mobile bank of America app. Never had this problem on my gs3.
Anyone else having problems with anything like this?
buckley101 said:
This camera is frustrating me. I'm trying to cash a check and it's so bad I can't even deposit a check through my mobile bank of America app. Never had this problem on my gs3.
Anyone else having problems with anything like this?
Click to expand...
Click to collapse
I've deposited at least 5 checks that way, I don't recall ever having an issue.
Clean off the lens?
Might be a problem with your phone specifically. Camera is decent enough for that.
Sent from my XT1058 using xda app-developers app
I deposit checks with mine no problem. Maybe the app is having issues?
Sent from my XT1056 using XDA Premium 4 mobile app
No camera issues here, but haven't done online check deposit.
You didn't happen to mention what version of Jelly Bean you were running.
There was a camera update in 4.2.2 and Verizon has recently released 4.4 KitKat.
Perhaps check for updates if you haven't already.
buckley101 said:
This camera is frustrating me. I'm trying to cash a check and it's so bad I can't even deposit a check through my mobile bank of America app. Never had this problem on my gs3.
Anyone else having problems with anything like this?
Click to expand...
Click to collapse
I had the same problem with the Chase app. The problem is that for some reason, the check gets cut off on the left side even though the whole check is in the viewfinder. I pull back a little more to make sure to get the whole check and it works fine.
clankfu said:
I had the same problem with the Chase app. The problem is that for some reason, the check gets cut off on the left side even though the whole check is in the viewfinder. I pull back a little more to make sure to get the whole check and it works fine.
Click to expand...
Click to collapse
Ahh yes maybe that's it. I'll have to try that thank you
Yeah, its my US Bank app that messes the picture up as well. I deposit my checks all of the time, but it will stretch the picture vertically and shrink it horizontally.
Sent from my Moto X.
My usaa app was pretty fussy with my gnex, but worked on my moto x just fine. Maybe they released a bad update or something?
Sent from my XT1060 using Tapatalk
The Bank of America app just doesn't work right on some phones. It's pretty crappy. Not the fault of the Moto X camera. Never works with my HTC One either. Pretty sure the app doesn't handle cameras with 16:9 aspect ratio sensors correctly.
Sent from my HTC One using XDA Premium 4 mobile app
clankfu said:
I had the same problem with the Chase app. The problem is that for some reason, the check gets cut off on the left side even though the whole check is in the viewfinder. I pull back a little more to make sure to get the whole check and it works fine.
Click to expand...
Click to collapse
I still couldn't get the Chase app to take a good enough picture to deposit, but they just put a new version out that put black bars on the screen to restrict the area of the check image, and it works for me now.
It's not the camera, it's the app. I first started having issues with the BoA app on my Note 2 after an update awhile back. I found that holding the phone about 12" above the check works best. I always have to make sure all the corners are visible, make sure there are no shadows visible, and the check has to be as flat as possible.
clankfu said:
I had the same problem with the Chase app. The problem is that for some reason, the check gets cut off on the left side even though the whole check is in the viewfinder. I pull back a little more to make sure to get the whole check and it works fine.
Click to expand...
Click to collapse
Same here. Other than that it works fine..

Camera issue (blurry)

Hi everyone.
I created this topic because I don't know what to do with my ones camera. I think that I should send it for warranty repair but I wanted to ask your opinion. The pictures I take always... well in 90% shots turn out blurry at the bottom and mostly in the lower right part of the pictures. What do u guys think?
Sent from my HTC One using XDA Premium 4 mobile app
mlodykaras said:
Hi everyone.
I created this topic because I don't know what to do with my ones camera. I think that I should send it for warranty repair but I wanted to ask your opinion. The pictures I take always... well in 90% shots turn out blurry at the bottom and mostly in the lower right part of the pictures. What do u guys think?
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
If you are sure that ur focusing the camera properly before taking the picture, and the issue still occurs, then its definitely a camera defect. Sending it for repair would be ur only choice.
BTW, do you have the purple camera issue in low-light environments?
Well not really. I made one picture recently that had pink color but I suspected that it was environment issue (orange lights all over the place )
About the focusing issue. Well I uploaded 5 pictures to give better perspective but only one is showing up. Don't know why. Anyway its always blurry when I take landscape shots. No matter what I do the bottom of the picture is blurry unless I focus on something that's on the bottom.
Take a look at this picture. Focused on the bike. It's all sharp from the top to the middle of the picture. The lower right corner is blurry and it's happening every time.
Pic with the bike.
Sent from my HTC One using XDA Premium 4 mobile app
Mine has exactly the same issue after around 7/8 months, all of a sudden. Sent back to HTC for repair and they have been real scumbags. They stated "Non-warranty damage" without saying what, which is basically bull****. The phone has always been well looked after with no abuse/drops etc. They wanted GBP170 to replace the mainboard and there are no options for discussion. I declined, so I now have a phone with a useless camera. Will not buy HTC again.
mlodykaras said:
Hi everyone.
I created this topic because I don't know what to do with my ones camera. I think that I should send it for warranty repair but I wanted to ask your opinion. The pictures I take always... well in 90% shots turn out blurry at the bottom and mostly in the lower right part of the pictures. What do u guys think?
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Looking at them photo's its most definitely a defected camera. I'd say go ahead with the warranty repair
Thx guys for response. I actually don't have the issue anymore because.. I sold the phone I thought it would be too much hassle to explain everything to HTC and I will probably end up just like Joe. Frustrated! So instead I bought a new phone and so far very happy. Moto X is my new baby)
Sent from my XT1052 using XDA Premium 4 mobile app
mlodykaras said:
Thx guys for response. I actually don't have the issue anymore because.. I sold the phone I thought it would be too much hassle to explain everything to HTC and I will probably end up just like Joe. Frustrated! So instead I bought a new phone and so far very happy. Moto X is my new baby)
Sent from my XT1052 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Moto X is a nice phone, but they are two totally different phones.
I'm from London, I have my phone booked in for pick up tomorrow it's going to Poland for 'purple tint' camera issue.
It's only 1 week old the phone, I hope they take good care of it and the screen comes back untouched the way it is now.

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