Xperia Z - Contacts Goes missing - Xperia Z Q&A, Help & Troubleshooting

Hello
I have been using the Xperia Z for the past two months.
I see that the address book contacts goes to zero showing no contacts & call records.
After I restart the phone again, I can see my contacts list & call history. But this keeps happening twice or thrice a day.
Stamina mode doesn't work effectively after the last firmware update from Sony.
I saw few threads posting saying I gotta clear the data in the site apps, but I couldn't find it.
Any solution for the above mentioned problem ? ? ?

soundnari said:
Hello
I have been using the Xperia Z for the past two months.
I see that the address book contacts goes to zero showing no contacts & call records.
After I restart the phone again, I can see my contacts list & call history. But this keeps happening twice or thrice a day.
Stamina mode doesn't work effectively after the last firmware update from Sony.
I saw few threads posting saying I gotta clear the data in the site apps, but I couldn't find it.
Any solution for the above mentioned problem ? ? ?
Click to expand...
Click to collapse
Flash official ftf as per your loc.... And update again..... There is no problem with the sony ota update

Related

[SOLVED?][Q] P1010 home and search key not working

Hello,
My SGT p1010 got unresponsive (the display didn't want to turn on) and I held the power key untill shut down. After turning on again, the home and search keys are touchable (I get the vibrant feedback), but there isn't any action performed. I unfroze some samsung stuff I had frozen before that and restarted, but no effect.
As a side effect, the icons and widget (accuweather) I placed manually on the desktop disappeared, and the programs got sorted by name (not like before - the latest installed - after the earlier ones).
Was this some kind of soft-hard reset?! No info disappeared though..
Any ideas why is this happening and how to fix it?
Well, I just did factory reset and it's all ok now..
It will happen again
i had the same problem. went to a samsung store and they updated the gt software. they were sure that the update was the solution to the issue, but it happened again. please contact samsung support to make them know this important problem.
Same problem here.
Contacted Samsung. Waiting for a call.
Problem:
- Home screen reset to factory settings. Some settings like key sounds reenabled
- Home and Search key not working
All account settings and apps are still there.
Also when you shutdown the phone there is only one option "shut down". There were 3 before. Like offline mode and one other option i don't remember.
Malicieux said:
Well, I just did factory reset and it's all ok now..
Click to expand...
Click to collapse
Just what I was gonna recommend. It usually does the trick
Tbolt meatclaws-talkatap
Doing the "trick" every day is not that great though...
Again
This stupid issue happened AGAIN....I refuse to factory reset it again! Any ideas?
@ravage2k : did u get a call from Samsung?
It happened to me 2 weeks ago, did a factory reset and I'm waiting for the next time :'(
See also there : http://forum.xda-developers.com/showthread.php?t=1074446
Sent from my GT-P1010 using Tapatalk
SUCCESS!
The weirdest miracle happened - I connected the tablet with KIES on the pc and the locker and buttons are working again...hope this helps you guys
Thx for the tip, I'll try if it happen.
Sent from my GT-P1010 using Tapatalk
Malicieux said:
The weirdest miracle happened - I connected the tablet with KIES on the pc and the locker and buttons are working again...hope this helps you guys
Click to expand...
Click to collapse
It happened to me today and the Kies' tip worked ! Thx a lot. :-D
Sent from my GT-P1010 using Tapatalk
Bad Samy BAD!
happened to me just now, the KIES trick fixed for me, but not only the buttons do not worked, even my google acount wasn't registered, after unplugin the device it asked me for my acount restore settings, and also no lock screen until pluged to kies We really need an update for the P1010 even if it not froyo but this problem seems to be for a lot of users... I dont whant to connect to kies every day just for the fix
the problem keeps spreading to all reagions
http://www.youtube.com/watch?v​=BiE3BxnGjUY
I've had this problem for the past 6 weeks since I got my gt p1010. It happens a couple of times per week. Grrrrr.
The Kies solution fixes the home key & lock button issue and all the apps are there, however I get the following two things:
* All Homepage data is lost (I have to re-do all of my homepage icons)
* My browser bookmarks are all lost
Haven't done a factory reset as I'm not convinced this will fix the issue - that certainly seems to be the case for Malicieux anyway!!
Might this be something to do with pattern lock??
Has anyone found a solution to this yet?????
We need a firmware update and fast!!!
P1010 Home and Search Key not working
Hi Guys,
I have read your posts and have also had this really annoying problem.
The last time I did a factory reset, I have intentionally not installed any additional apps or setup my Exchange e-mail client, as I strongly suspect that it will be down to something like this.
I have not had any problems at all so far - where before it would lock up and reset multiple times in one day.
I have not yet installed any of the previous apps I had, but I will be installing one a day until I find it crash again.
It didn't have many apps on their but here are a list. I am curious to see if anyone who has also experienced these issues had installed the same apps as me.
Skype, BBC Iplayer, GoogleSky
or were connected to an Exchange account.
I have setup my exchance account once more today - but without checking the Sync Calender or contacts options.
It has been working for 1/2 day with still no problems.
I suggest everyone else who has this problem does the same and we nail down the offending app!
You will need to do a factory reset - not a Kies Sync fix - because you will always get the problem again (because you still have the offending setup / app)
Let's nail this down!
I have a P1000, so not sure how valid this is. I searched on Google and there appears to be an Android issue 8503 (I think?) related to this:
Home button vibrates but no action
Search doesn't work
cut-down "power off" menu
no security lock
I experienced this issue repeatedly when updating Overcome ROM, I narrowed it down to restoring backed up apps. So I've downloaded apps from the market and restored data from Titanium Backup. I think I've got a contaminated back-up somewhere.
Since not restoring apps (after trying at least twice, maybe 3x), my system has been stable. While not pinpointing the issue, I hope this helps someone...?
@ irw030370 same here...
@ snesy i think the problem lies with Skype.
my father has the same problem with his P1010 ans the same temporal solution when connecting the tab to his pc ( he does not need to start Kies, just connect it with a usb cable )
I did a reset once but installed all the SW directly after that...
strange thing is that my mother has also a p1010 same version of FW and so on and does not have that problem...
next week i'll get my hands on his tab and will perform a hard reset, and do as you suggest.
Will update my findings later on...
Greets,
T.
Edit :
With the basic install, added only skype and some email accounts. I did not have an issue.
Still looking...
Hi all
any advance on this problem?
You should update to Android 2.3.
Check Kies or follow http://forum.xda-developers.com/showthread.php?t=1410035
I did not have any problems with this new version so far.

[Q] Issue! HTC One Crashing

Hi guys, i am kinda new here, hope i am on the right spot.
I recently bought a HTC One in the Netherlands. Its a beautiful phone! Already like it more then my rooted Xperia Z.
Today (The first day) i started installing my phone. Setted up some random things, untill i came at the Google account set-up. I already had one, so i chose that option. Then the first crash occured. The phone sent me to the screen i started 1 minute ago, the "Select language" screen.
I ignored that, and choose to set that up on an other moment.
When I tried to open Facebook, it showed me the logo, the logo moved up, but then it crashed and closed the application.
1 minute later, i tried to pull down the notification bar, but then my whole phone crashed! It rebooted.
I tried to update the phone software, didnt work. I also tried to do a hard reset, didnt work either.
The summary:
I cant set up an existing Google account, it crashes.
I cant open facebook, it crashed.
Sometimes, when i pull down the notification bar, it crashes.
Can someone help me out?
Excuse me for my grammer/typo's.
Lots of love.
Richard.
Richurdt said:
Hi guys, i am kinda new here, hope i am on the right spot.
I recently bought a HTC One in the Netherlands. Its a beautiful phone! Already like it more then my rooted Xperia Z.
Today (The first day) i started installing my phone. Setted up some random things, untill i came at the Google account set-up. I already had one, so i chose that option. Then the first crash occured. The phone sent me to the screen i started 1 minute ago, the "Select language" screen.
I ignored that, and choose to set that up on an other moment.
When I tried to open Facebook, it showed me the logo, the logo moved up, but then it crashed and closed the application.
1 minute later, i tried to pull down the notification bar, but then my whole phone crashed! It rebooted.
I tried to update the phone software, didnt work. I also tried to do a hard reset, didnt work either.
The summary:
I cant set up an existing Google account, it crashes.
I cant open facebook, it crashed.
Sometimes, when i pull down the notification bar, it crashes.
Can someone help me out?
Excuse me for my grammer/typo's.
Lots of love.
Richard.
Click to expand...
Click to collapse
If you can get past the setup screens, do a full reset of the phone. But it sounds to me like the phone may have a manufacturing problem and needs to be returned for an exchange.
stevedebi said:
If you can get past the setup screens, do a full reset of the phone. But it sounds to me like the phone may have a manufacturing problem and needs to be returned for an exchange.
Click to expand...
Click to collapse
i can pass the setup screens. The reset didnt work.
I think returning it to the shop will be the only option i have left. Dont wanna lose my phone for 4 more weeks! haha.
Thanks for trying.
curious....
Richurdt said:
i can pass the setup screens. The reset didnt work.
I think returning it to the shop will be the only option i have left. Dont wanna lose my phone for 4 more weeks! haha.
Thanks for trying.
Click to expand...
Click to collapse
Hey Richurdt.
I know you're HTC One's issue was long resolved already. I wanna know how you fixed your issue. Because I have a very similar issue to yours before. I'm afraid that mine might be a hardware problem. I used my HTC One for almost 4mos then I had the same issues as yours came up.
I hope mine doesn't need to be returned to the store.

SMS Sends Twice

Hi;
I've got a strange problem where if I send an SMS to one particular contact in my phonebook, it will send the message to them twice. It isn't every message, but every 1 in 5 (sometimes its every other message) will send twice (on rare occasions three times). I've only had the phone for about 2 weeks but it's been happening since day one.
I've deleted the contact & readded but same thing happens. Tried changing format to +44 rather than 0... There's no duplicate contacts in play either. It's only this one contact that it happens to, and is fine if I use something like Whatsapp. But Whatsapp isn't causing the issue as it doesn't affect any other contacts.
I don't have any other SMS tools installed, just the stock.
Has anybody got any ideas? I've not done anything to the phone, not rooted or anything, everything is stock.
Thanks!
Maybe your service provider?
Sent from my C6603 using xda premium
Both phones are Vodafone and are contracted to myself.
Issue is only from mine to theirs, I can text other Vodafone users with no issue
I'll get in touch with Vodafone & see what they can do. Probably send me a replacement SIM or something
I get that too but not just one contact.
So I found out that if you click the "send" button too many times it will auto send twice. Try hitting it once from now on.
Sent from my C6603 using xda premium
I get what you're saying, but I do only press it once as far as I'm aware. I could accept a now and then, but it seems more often than not!
I've tried to replicate it and go mad whacking send to other contacts but it doesn't happen. Just this one particular one. Strange.
wragg1 said:
I get what you're saying, but I do only press it once as far as I'm aware. I could accept a now and then, but it seems more often than not!
I've tried to replicate it and go mad whacking send to other contacts but it doesn't happen. Just this one particular one. Strange.
Click to expand...
Click to collapse
It's a problem with your carrier, I have the same thing happening, but only at random times not constantly.Try using another sim for 2 hours see if problem still persists, else clear settings on Text app. Or reinstall it, if you're using i1 Or aosp messaging app, revert to stock.

[Q] sony zr automatically reset every 5 minutes

Hi
I have sony xperia zr c5503 android 4.2.2, problem was first no incoming or outgoing sound in call, factory reset not working then I upgrade it to android 4.3 but now sim card no detected and automatically restart every 5 minutes.
flash android 4.3 & safe mode & soft reset & hard reset & reset factory not working and automatically reset every 5 minutes.
microphone record sound in record audio and speaker is working true.
how can I fix it?
thanks
mohsen asoode said:
Hi
I have sony xperia zr c5503 android 4.2.2, problem was first no incoming or outgoing sound in call, factory reset not working then I upgrade it to android 4.3 but now sim card no detected and automatically restart every 5 minutes.
flash android 4.3 & safe mode & soft reset & hard reset & reset factory not working and automatically reset every 5 minutes.
microphone record sound in record audio and speaker is working true.
how can I fix it?
thanks
Click to expand...
Click to collapse
Hello!... I will tell about my case.
I bought the ZR in august 2013. It was rooted and flashed to 4.2.2. Everything worked fine. Until January 2014.
The first problem was - Silence during calls. I was not able to hear something. And my voice was not heard on the other side. In tests microphone and dynamic worked fine. External dynamic and earphones did not change something - silence during call remained.
After some time (phone was on and off... and again... and battery was removed some times) problem disappeared. But after one day it came back. And disappeared again... and came back... and so on for few times. The other functions all the time worked good. I only was not able to talk during calls.
I flashed the phone to 10.4.1.B.0.101... and to some previous firmwares by Flashtool. But nothing changed.
The next stage after some days was: I turned the phone off. And after turning on it was not been able to see the network. And wifi was not working. I went to settings and saw - IMEI and MAC have disappeared.
I flashed phone to 10.4.1.B.0.101 again. Nothing changed.
And after a little time phone said something like: "the system application stopped" ( I did not remember exactly). And than after rebooting it went into:
"the phone goes up to locked homescreen and then screen goes black and restarts automatically".
I think our cases may have one problem in basis. And I think the problem is in hardware.
I will go to service center. But I think they are not very good in fixing phones here...
ilya389 said:
Hello!... I will tell about my case.
I bought the ZR in august 2013. It was rooted and flashed to 4.2.2. Everything worked fine. Until January 2014.
The first problem was - Silence during calls. I was not able to hear something. And my voice was not heard on the other side. In tests microphone and dynamic worked fine. External dynamic and earphones did not change something - silence during call remained.
After some time (phone was on and off... and again... and battery was removed some times) problem disappeared. But after one day it came back. And disappeared again... and came back... and so on for few times. The other functions all the time worked good. I only was not able to talk during calls.
I flashed the phone to 10.4.1.B.0.101... and to some previous firmwares by Flashtool. But nothing changed.
The next stage after some days was: I turned the phone off. And after turning on it was not been able to see the network. And wifi was not working. I went to settings and saw - IMEI and MAC have disappeared.
I flashed phone to 10.4.1.B.0.101 again. Nothing changed.
And after a little time phone said something like: "the system application stopped" ( I did not remember exactly). And than after rebooting it went into:
"the phone goes up to locked homescreen and then screen goes black and restarts automatically".
I think our cases may have one problem in basis. And I think the problem is in hardware.
I will go to service center. But I think they are not very good in fixing phones here...
Click to expand...
Click to collapse
There is a fix for the MAC/Wifi problem. Check out the preroot .101 thread by Sijav
Verstuurd van mijn C5503
ilya389 said:
Hello!... I will tell about my case.
I bought the ZR in august 2013. It was rooted and flashed to 4.2.2. Everything worked fine. Until January 2014.
The first problem was - Silence during calls. I was not able to hear something. And my voice was not heard on the other side. In tests microphone and dynamic worked fine. External dynamic and earphones did not change something - silence during call remained.
After some time (phone was on and off... and again... and battery was removed some times) problem disappeared. But after one day it came back. And disappeared again... and came back... and so on for few times. The other functions all the time worked good. I only was not able to talk during calls.
I flashed the phone to 10.4.1.B.0.101... and to some previous firmwares by Flashtool. But nothing changed.
The next stage after some days was: I turned the phone off. And after turning on it was not been able to see the network. And wifi was not working. I went to settings and saw - IMEI and MAC have disappeared.
I flashed phone to 10.4.1.B.0.101 again. Nothing changed.
And after a little time phone said something like: "the system application stopped" ( I did not remember exactly). And than after rebooting it went into:
"the phone goes up to locked homescreen and then screen goes black and restarts automatically".
I think our cases may have one problem in basis. And I think the problem is in hardware.
I will go to service center. But I think they are not very good in fixing phones here...
Click to expand...
Click to collapse
I have the same problem, have you been able to fix it?
Since you say no IMEI then you have to fix that first of you are on warranty unroot play dumb and get a replacement
If not look for the fix
John98Zakaria said:
Since you say no IMEI then you have to fix that first of you are on warranty unroot play dumb and get a replacement
If not look for the fix
Click to expand...
Click to collapse
To replace the phone or get money back I should give the phone to official service center in my town. They have 45 days to fix phone. If not - i can get money back. So the phone fixing procedure may be a long time thing. I bought xperia z1 compact. And I have not a lot of time for going to service center. But when it will be done I will write here about the result.
And it's not rooted now of course
Problem was solved. Sony changed some electronic parts of my phone. Now it works good. It was the hardware dysfunction.

[Q] Problems while on the phone

Hi all. I'm using my Z1 withour rooting on .136 version.
While I'm talking on the phone, I noticed that there are some problems annoyed me quite a lot.
1. I couldn't enter the chat page on any messaging apps like whatsapp, line, etc.
but I could only enter the page showing the list of chats instead. (No matter I enter the app by launching them on home screen or by pressing the notifications)
2. the three buttons on the bottom have no response if I'm not on the call in progress page. Nothing happen when I pressed back button....
3. Tried using the Note small app to jot down some info while on the phone, the small app did launched normally but I couldn't input any thing in it since the keyboard is not popping up.
I am not sure whether I'm the only one having these problems or do I have something set wrongly? These problems are so frustrating since I couldn't reply to any message while I'm making calls until I finish my call...
I tried to factory reset my phone but end up these problems are still here.
i
pakhoosz said:
Hi all. I'm using my Z1 withour rooting on .136 version.
While I'm talking on the phone, I noticed that there are some problems annoyed me quite a lot.
1. I couldn't enter the chat page on any messaging apps like whatsapp, line, etc.
but I could only enter the page showing the list of chats instead. (No matter I enter the app by launching them on home screen or by pressing the notifications)
2. the three buttons on the bottom have no response if I'm not on the call in progress page. Nothing happen when I pressed back button....
3. Tried using the Note small app to jot down some info while on the phone, the small app did launched normally but I couldn't input any thing in it since the keyboard is not popping up.
I am not sure whether I'm the only one having these problems or do I have something set wrongly? These problems are so frustrating since I couldn't reply to any message while I'm making calls until I finish my call...
I tried to factory reset my phone but end up these problems are still here.
Click to expand...
Click to collapse
it s software problem
u should use PC companion to repair ur firmware (if u have root access it will void by repairing)
if u have root access and want it u should search for another pre-rooted firmware in dev-section that be more stable.
:good:
x102x96x said:
it s software problem
u should use PC companion to repair ur firmware (if u have root access it will void by repairing)
if u have root access and want it u should search for another pre-rooted firmware in dev-section that be more stable.
:good:
Click to expand...
Click to collapse
I prefer sticking to the original firmware at the moment but it seems I'm the only one having this problem :/
I tried to reset the device and tried to repair it.. the problems are still here unfortunately

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