in the middle of the screen i have a very annoying one (blue) bad pixel
i can see it only with a black background
i rty to fix it according to the following instruction....with no success
http://www.wikihow.com/Fix-a-Stuck-P...an-LCD-Monitor
the bad pixel color is blue and can be shown only on a black background
can someone recommend a different action ???
or maybe a software that can help with this issue ???
thanks
ori
ori_lavee said:
in the middle of the screen i have a very annoying one (blue) bad pixel
i can see it only with a black background
i rty to fix it according to the following instruction....with no success
http://www.wikihow.com/Fix-a-Stuck-P...an-LCD-Monitor
the bad pixel color is blue and can be shown only on a black background
can someone recommend a different action ???
or maybe a software that can help with this issue ???
thanks
ori
Click to expand...
Click to collapse
I have the same thing and tried the different methods (including playing a video that is supposed to help) but nothing worked. Mine is in the corner so I have learned to live with it but it sounds like you might need to get the unit swapped out. Will be interested to hear if HTC obliges.
matt sb said:
Mine is in the corner so I have learned to live with it but it sounds like you might need to get the unit swapped out. Will be interested to hear if HTC obliges.
Click to expand...
Click to collapse
yeah, my single pixel shows light blue down on the lefthand corner as well. it doesn't bother me in the least.
I got my screen repaired UNDER WARRANTY! You should at least try it.
I heard awful stories how HTC refused to swap devices/screens under warranty, because of dead/stuck pixels, if there isn't like 4-6 there.
But still, at least I got my Kaiser repaired under warranty, just by calling HTC official support. Got a statement there that my provider should fix it, then took down the reference number from HTC case and called my provider, and they agreed to swap it! (gave the reference number, and told that the screen is supposed to be swapped!) I am so happy right now! *Knocking the wood*. Hope I'll really get it back after 2 weeks with no stuck pixels on it anymore.
Of course I needed to tell them at HTC that I think itäs totally unacceptable to have 1 stuck pixel on the screen. As in comparison to 19 inches screen that equals to 15 stuck pixels! Don't know if that affected the decision, or maybe the customer support technician was one of the nice kind.
I had a blue dot on left corner also, i could see only on black screen ! so ... Accidentally i found a solucion... note: in my case works ! with my finger, i just press a little bit hard on the right down corner, and the blue dot Disappeared... but when i press hard on the corner with blue dot, it came back... so, I presume that is a bad connect in same way... i order a new screen anyway, but still use the old one Without blue dot .
p.s sorry my
i have a white dot in my splash screen
and i adore it!!!!
My XDA Stellar has just arrived and it has what appears to be a dead pixel a quarter of the way up the screen about 5mm in from the left hand edge. It's it is lit in blue on a black backround but is white on a white background.
Do I have grounds for a swap or will O2 say it's unavoidable etc?
I returned my tilt to ATT because of a dead pixel without a problem (within the first 30 days.) It was bright WM6 green and it drove me crazy
kaiser
i have a kaiser with a dead pixel not happy about it. been trying to fix it with software with no luck. im very dissappointed with it and htc wont replace the phone with only one dead pixel.
I had a dead/stuck pixel, all I did was massage the screen a bit , apply a little pressure and move your finger up and down over the dead pixel , should sort it out. As per company policy I think 3 dead pixels are required to get a replacemnt. After the massage(which was 20 days ago) the phone is fine without any sign of the dead pixel
Dead pixel
I'm sure this will not solve everyone's problem but it might help a few. I had a pixel that appeared to be always on. It showed blue when the background was black. I powered off my TyTn II several times and the problem was still there. Then I tried pulling the battery and "Bob's your Uncle" the problem went away. I have had this problem twice and each time the battery removal has solved the problem.
Hope this helpful to some of you
Ok I've tried using magic fingers on it and pulling out the battery but it's still there.
Think I will call Customer Services tomorrow and see what can be done. Ideally a swap out at my nearest store as it's a pain in the arse to do returns.
Quite annoying really as I'm dying to H-SPL and get a proper ROM on it, but whilst I'm undecided about what to do with it, don't think it is too wise.
how can i see if i have a dead pixel or not?
kareem9nba said:
how can i see if i have a dead pixel or not?
Click to expand...
Click to collapse
If you haven't noticed it you haven't got one/any!
The pixel doesn't work i.e. it doesn't show the colour it is supposed to. Mine for example is permanently blue, so isn't noticeable on a blue background or a white one (white because red and green are also on to make white), but is noticeable on a black or green background and I would presume a red one too.
Guys, don't forget about my article in the Wiki, which can also help:
http://wiki.xda-developers.com/index.php?pagename=An Easy Way to Fix Dead & Stuck Pixel Problems
Menneisyys said:
Guys, don't forget about my article in the Wiki, which can also help:
http://wiki.xda-developers.com/index.php?pagename=An Easy Way to Fix Dead & Stuck Pixel Problems
Click to expand...
Click to collapse
Thanks I cycled it for 10 minutes and hasn't fixed it. I'll run it overnight and see if it works, but in any case O2 are doing a swap out on Tuesday.
I wouldn't be satisfied with a dead pixel either. Massaging shouldn't work in this case because the touch sensitive area should not touch the LCD.
I have one dead pixel on my TyTN II. When I called HTC Finland they said I need to have about six!!! to get it repaired under warranty.
I didn't check for dead pixels when I receiced the device (discovered the dead pixel later that same night) and didn't have time to deal with the issue, so weeks passed by.
My dead pixel is WM green and only visible during boot up.
from what i have gathered, the dead pixel problems occure a lot on the kaiser, the screen used are very cheap, that why ppl have noticed, that the kaiser has two different type of screen.
my first tytn 2 had a red dot on the black screen when you open the phone, during normal use, nothing shows up, i had it changed when i found out, and i spent about 1 hour checking through the new unit.
I have two program for checking dead and stuck pixels, one of them actually fixes the pixel problem, but as pointed out 50/50 chance.
let me know if anyone needs the program, and prepare to let it run fir a few hours.
kms
My answer to the original question:
NO!
On a device with a very low resolution screen such as the kaiser, a single dead pixel is not acceptable. Manufacturers who make LCD displays with millions of pixels typically have limits of 3-5 dead pixels, but this device has only a few hundred thousand, which makes a single pixel stand out like a sore thumb.
HTC should be ashamed that they can not support their devices. If my tilt had a dead pixel, i'd have taken it back to AT&T immediately. Contact your vendor and demand a replacement. If you've purchased it recently enough, and they refuse to take it back, send it back to them via certified and signature confirmation mail (tell them it's coming), and after it has been received, call your credit card company and revoke payment from the vendor.
Remember, unless the vendor had a highly visible disclaimer about dead pixels, if you received the unit with dead pixels it is defective and NOT what you paid for.
kms108 said:
from what i have gathered, the dead pixel problems occure a lot on the kaiser, the screen used are very cheap, that why ppl have noticed, that the kaiser has two different type of screen.
my first tytn 2 had a red dot on the black screen when you open the phone, during normal use, nothing shows up, i had it changed when i found out, and i spent about 1 hour checking through the new unit.
I have two program for checking dead and stuck pixels, one of them actually fixes the pixel problem, but as pointed out 50/50 chance.
let me know if anyone needs the program, and prepare to let it run fir a few hours.
kms
Click to expand...
Click to collapse
I'd love a link to the programs you used.
How can I tell if my phone has a dead pixel or a stuck pixel? It is just one small white spec and it's annoying the hell out of me.
HTC has a serious quality control issue with it's new Kaiser. This is my 4th and I will exchange it again if I have to. It's just sad that I actually miss my 8525.. I might even give up and buy another 8525. It was a solid device imo.
Check this out if you DID NOT get the stuck pixels go away with the links posted above! The video really can help, and the other mentioned methods.
They didnt work for me, so here is my way out. I got my screen repaired UNDER WARRANTY!
I heard awful stories how HTC refused to swap devices/screens under warranty, because of dead/stuck pixels, if there isn't like 4-6 there.
But still, at least I got my Kaiser repaired under warranty, just by calling HTC official support. Got a statement there that my provider should fix it, then took down the reference number from HTC case and called my provider, and they agreed to swap it! (gave the reference number, and told that the screen is supposed to be swapped!) I am so happy right now! *Knocking the wood*. Hope I'll really get it back after 2 weeks with no stuck pixels on it anymore.
Of course I needed to tell them at HTC that I think itäs totally unacceptable to have 1 stuck pixel on the screen. As in comparison to 19 inches screen that equals to 15 stuck pixels! Don't know if that affected the decision, or maybe the customer support technician was one of the nice kind.
I just got my tilt two weeks ago and one friggin pixel went blue on me right in the middle. i was about to return the phone but "massaging the screen" trick worked.
im pretty disappointed with the quality of the screen.
Dead pixel came...dead pixel went
i've been using my store bought tytn 2 since may 2008 and i encountered a deal pixel today...
it was blue on black background and white on white background...near the today screen clock's last digit in portrait mode...
i kept my cool...the idea of massaging came to mind so i did a couple of finger swipes over the pixel...10 seconds into the problem but the dead pixel was still there...now i panicked a bit...but then i flicked the side of the phone near the power button and viola...the dead pixel is now alive...hope it doesn't recur...(fingers crossed)
maybe "flick from the side method" is worth mentioning in the wiki for other people experiencing dead pixels...?
Hello,
I just noticed that I have a row of pixel stuck (alway yellow/orange) on my Tilt's camera. I didn't notice it at first (I got the phone since December last year).
Does anyone have the same problem?
Is there any way to fix it (it's little annoying). I guess it's hardware related...
Best regards,
eluth.
Yes I had it, I had a full orange horizontal line and a vertical grey line to go along with it, had to go for warranty since new roms, spls or radios couldn't fix it. they ended up giving me a new kaiser.
just remember that if you do plan to send it for warranty, to install original rom and radio, and most important, SPL, since they check
i bought a htc hd7 in january this year from a tech mall in hong kong. im now in perth australia and the hd7 is not available here yet.
anyway the phone was great right up until one of my friends dropped/threw my phone into the ground with a decent amount of force. at first i was happy to see that there was no damge to the phone on the outside, the screen wasnt cracked and the casing was fine. the touch screen still worked fine but now there are these lines everywhere. all over the screen. on the right side, there is a strip of just black. im assuming that bit of the screen is completely dead. it gets rid of the last number and continues like that all down the screen. there is also a ugly shade of grey that has the shape of a backwards "l" around the bottom right corner. the only way i can use my phone without these lines is if i set the theme to white, but even then it is extremely dull and greyish. when the theme is on black, everything that is coloured white, such as text or images sends the lines all the way down the screen, perfectly aligned with the white text or image all the way down the screen.
im a little unsure if this is the screen or something more internal. most importantly how/where can i get this fixed?
thanks
video showing the problem
http :// www . you tube . com / watch ?v=dSzh_vJB-cE
(remove "spaces")
You need a new LCD, search Ebay for one & google for an instruction video.
LCD Replacement on Ebay for $50.00.
Tool Kit Needed to Replace LCD on Ebay for $2.00.
Can't find a Video, but here's a thread with info on how to replace the screen
do you think if i bought the parts and took it to a phone repair shop they would fix it?
I would call the repair place first to see if they'd use the parts you supply & if it'd be any cheaper than just having them use their parts.
I'd say try to find someone in your area who has done screen replacements before who do it for you for a small fee. I've done a few of them, it's not that hard. I've replaced them on the HTC Kaiser & Excalibur. The HD7 should be easier to do as it doesn't have a keyboard.
NOTE: This will void your warranty, so you may want to upgrade the SD Card at the same time if you want 32GB of storage.
well if my phone is covered by warranty then wouldnt htc replace it?
No, warranty doesn't cover damage caused by the user or this case, user's friend. You'd have to of paid for the accidental damage insurance for them to replace it.
I made a topic end january about a stuck pixel i had(can't find post now). I wasn't able to resolve it manually and wanted to send it back. I was too lazy to do it but i just noticed it's completely gone. Someone told me that they don't disappear automatically. . I'm very amateur related to screens so i just believed him. Guess i shouldn't
Yeah sometimes dead pixels can get unstuck. There are a couple apps in the market which will flash different colors and moving patterns on the screen to try and fix it. Won't always work though. Wouldn't be the first time I've heard of one getting unstuck.
The answer is yes but unlikely and even less likely to stay that way. A dead pixel is due to a manufacturing defect or damage. If something about that defect has changed the operation can change. But its likely it won't last forever.
BRiANj64 said:
I made a topic end january about a stuck pixel i had(can't find post now). I wasn't able to resolve it manually and wanted to send it back. I was too lazy to do it but i just noticed it's completely gone. Someone told me that they don't disappear automatically. . I'm very amateur related to screens so i just believed him. Guess i shouldn't
Click to expand...
Click to collapse
Read this http://en.wikipedia.org/wiki/Defective_pixel, very informative.
my HTC One had a stuck pixel and it was green
After a couple hours of netflix it went away I guess there was too many activity on the screen and it forced the pixel to get unstuck
It wasn't a dead pixel. A dead pixel is black and stays that way. A stuck pixel is either blue green or red(on RGB) because 1 of the subpixels is always on and stays that way. A dead pixel is when the subpixels won't turn on anymore at all.
Woooh i 've learned alot because of XDA
But yeah i'm very happy and surely be looking for it if it comes back, i'll let you know if it really stay that way.(The pixel was only noticeable when watching a movie with really dark environments)
Edit: oh and i also know what a hot pixel is now: It's when all the sub pixels always stay on and is completely white. This because the transistors are blocked off which lets all light pass through it.