Hello, there have been two gaps on my first HTC One, so I ordered a replacement device which arrived yesterday.
The first thing I noticed is, that the new phone is made in China while the first was made in Taiwan. Not a big deal, i hope.
Then, after using the phone in low light conditions i noticed that the screen is much brighter than on my first phone. I have checked the panel_id, and both display are Samsung C2. Why is the screen from the china manufactured phone brighter on highest setting than on the taiwan manufactured phone?
Also, the softkeys on the taiwan phone are white, while on the china manufactured one are blueish...
Also, when tapping on the glass with the fingernails the taiwan and chinese phone sound different, as if the taiwan phone is a little bit more solid.
Can you explain these differences? And which phone should I keep now? There is also a slight gap on the newer one, and I have chosen to deal with these gaps now. But which phone should I keep, Taiwan or China?
Thanks for your help!
keep
Wolfsherz said:
Hello, there have been two gaps on my first HTC One, so I ordered a replacement device which arrived yesterday.
The first thing I noticed is, that the new phone is made in China while the first was made in Taiwan. Not a big deal, i hope.
Then, after using the phone in low light conditions i noticed that the screen is much brighter than on my first phone. I have checked the panel_id, and both display are Samsung C2. Why is the screen from the china manufactured phone brighter on highest setting than on the taiwan manufactured phone?
Also, the softkeys on the taiwan phone are white, while on the china manufactured one are blueish...
Also, when tapping on the glass with the fingernails the taiwan and chinese phone sound different, as if the taiwan phone is a little bit more solid.
Can you explain these differences? And which phone should I keep now? There is also a slight gap on the newer one, and I have chosen to deal with these gaps now. But which phone should I keep, Taiwan or China?
Thanks for your help!
Click to expand...
Click to collapse
If I were you I would keep the Taiwan version.
CC
Taiwan
alanchai said:
Taiwan
Click to expand...
Click to collapse
Can you please tell me why you think the Taiwan phone is superior to the Chinese phone?
Also, I did notice another thing: The digitizer lines on the Taiwan phone are clearly visible in direct sunlight, where those from the chinese phone are hard to see.
I can almost guarantee you that the 2 phones from different factories does not determine its difference in quality that you seem to perceive. There will be variances even in the same factory.
I can tell you from personal experience. My friend had the milky white colored buttons, and my mine had the blueish tint. Both of them were HT34s (made in Taiwan), but his screen was also brighter than mines. I went to get mine exchanged for the white tint because I'm pretty picky about my devices too, and the sales rep there let me go through 3 different ones before we found one without the blue tint. Also the screen of all of them were never as bright as my friend's. Keep in mind they were all new, sealed devices, all from Taiwan, and all produced on the same day (HT34P). So I'm guessing the phones manufactured in China and elsewhere will have the same variances.
You will never notice the tapping of the glass and the digitizer lines when you have only one phone in the end, so really I think you should weigh what matters to you more and return the other.
Related
So... disappointed result...
I found my one has dead-pixel.
A green pixel on screen, when its background colour is 'black'
I need to ask my retailer for replace new one. Oh god...
How do I do?
(Sorry for title, It is 'STUCK Pixel' not 'dead pixel')
I dont know what the policy is in South Korea but in the UK it gets messy
Basically vendors say it is OK to have dead pixels as long as it does not exceed X amount - X being I think 5
As the unit is very new, the best solution in the UK would be to reject the item under distant selling regulations (which you get 7 days) and NOT reject on the fact it is faulty.
If you do faulty, it could get rejected as a claim as 1 DP is considered fine...also it could if they wanted to, get repaired and not replaced
akash_84 said:
I dont know what the policy is in South Korea but in the UK it gets messy
Basically vendors say it is OK to have dead pixels as long as it does not exceed X amount - X being I think 5
As the unit is very new, the best solution in the UK would be to reject the item under distant selling regulations (which you get 7 days) and NOT reject on the fact it is faulty.
If you do faulty, it could get rejected as a claim as 1 DP is considered fine...also it could if they wanted to, get repaired and not replaced
Click to expand...
Click to collapse
Thanks. Actually, In Korea, dead-pixel is quite serious claim from users.
I am going to report this fault to retailer and send back it ASAP. I wish to get new device.
By the Way, If I replace new one, I am afraid I might wait another a month for TD2.
Oh my god...
Apologies if I get your location incorrect...I saw the flag being South Korea but then just noticed your location being Oxford - UK
Well again if UK... I know most vendors are still showing 10 odd in stock ... where is yours from?
akash_84 said:
Apologies if I get your location incorrect...I saw the flag being South Korea but then just noticed your location being Oxford - UK
Well again if UK... I know most vendors are still showing 10 odd in stock ... where is yours from?
Click to expand...
Click to collapse
MY retailer is Mobilephonedirect.
Today customer centre is closed so I send e-mail to them and looking forward to receiving reply.
By the way, If the suggest for fixing, is it reasonable idea? Well... I am not sure.
Sad to hear this dude...
There was a program, that tries to fix dead pixels.. I googled it and I think it was this one:
http://www.jscreenfix.com/faq/17-how-do-i-run-the-jscreenfixmidlet
I hope it helps.
d3sm0nd said:
Sad to hear this dude...
There was a program, that tries to fix dead pixels.. I googled it and I think it was this one:
http://www.jscreenfix.com/faq/17-how-do-i-run-the-jscreenfixmidlet
I hope it helps.
Click to expand...
Click to collapse
Thanks for your reply.
Firstly, I wait for retailer's reply and than will try use this program.
jscreenfix may work if it a stuck pixels (changes the RGB of each pixel fast to jog it to work) if not you can us UK long distance (Internet) selling legislation to return the device (change mind and dont want) in think 14 days or if bought on contract you still have the same protection
What are the first 3 letters of you serial number should determine the HTC country of manufacture
HTC_GLOW said:
jscreenfix may work if it a stuck pixels (changes the RGB of each pixel fast to jog it to work) if not you can us UK long distance (Internet) selling legislation to return the device (change mind and dont want) in think 14 days or if bought on contract you still have the same protection
What are the first 3 letters of you serial number should determine the HTC country of manufacture
Click to expand...
Click to collapse
Thanks
Firstly, I apology term of confusion.
It is 'stuck pixels' (My fault is 'a green' pixel on 'black' background).
By the way, I try run jscreenfix but the symptom is still going.
I am just looking for reply from retailer (Mobilephonesdirect).
Finally, My first 3digit of S/N is 'HT9'.
Looks like there is more then one thread on this topic.......See
HTC Builds most handsets in Taiwan (SN starts HT) or china the Taiwan models are usually more refined in manufacture and component quality. with previous touch models "Touch" "Touch Dual" this was very clear when the handsets are placed together with the Chinese made having a very poor screen, HTC also has a habit of tighter quality control on its network commission handsets (Network branded usually better standard) because of higher costs for return passed on from service provider
How can you see a single pixel between 384000 (800x480) of them ??
So whats the matter about one single tiny little dot that you never see?!
rogeriopcf said:
How can you see a single pixel between 384000 (800x480) of them ??
So whats the matter about one single tiny little dot that you never see?!
Click to expand...
Click to collapse
Ok.. I can find 'A tiny GREEN DOT' on 'Black' background.
Most Background colour of Touch Diamond2 is black and it is quite uncomfortable for me.
livej said:
Ok.. I can find 'A tiny GREEN DOT' on 'Black' background.
Most Background colour of Touch Diamond2 is black and it is quite uncomfortable for me.
Click to expand...
Click to collapse
I have agree with livej even a single pixel can make the device very uncomfortable had 2 stuck on my old skool HTC Polaris
rogeriopcf said:
How can you see a single pixel between 384000 (800x480) of them ??
So whats the matter about one single tiny little dot that you never see?!
Click to expand...
Click to collapse
Many peaple can see a single dead/stuck pixel on a 1080P HDTV up to feet away. Mybe you should ceck your eyesight I would be pissed too if my phone had one (or more)
I guess you are unlucky if the retailer refuses to replace your phone . . . carriers would replace it on the spot for dead pixels, like with the Fuze.
adeltaY said:
I guess you are unlucky if the retailer refuses to replace your phone . . . carriers would replace it on the spot for dead pixels, like with the Fuze.
Click to expand...
Click to collapse
Thanks for your reply.
Firstly, I have right to return until next Saturday so within a week I ask to retailer at the least to replace or fix LCD.
(The best solution is to replace new phone but it might be too hard)
I am afraid how do I do at tomorrow.
I think you should phone them and talk it over, it might be easier to get them to replace it over the phone.
adeltaY said:
I think you should phone them and talk it over, it might be easier to get them to replace it over the phone.
Click to expand...
Click to collapse
Thanks. Already, I called to retailer but Customer Centre was closed. Instead of, I sent e-mail to them.
Firstly, I wait reply from them.
Oh.... It is so challenge for me.
I've got reply from retailer (Mobilephonesdirect) and they allow to return my TD2.
After inspection, they will send back it (or new one) to me.
I wish it should be new one.
Oh... My waiting is extended...
So, I also have an HD2 with a broken screen (LCD and Digitiser) , which I'm looking to replace.
However in my search for a new LCD + Digitser combo, I've come across a number of ebay listings claiming to be a "Second generation" LCD screen.
Was there actually an updated screen on the HD2 like there was on the the original desire for instance, or is this a bit of gammy "marketecture"
I've looked around to any reference for an updated LCD on the HD2 but haven't been able to find anything to back the sellers claim up. If there was an update on the screen, what was the difference between them?
I guess as a follow on question, has anyone had any experience with a bad replacement LCD screen? Are they all the same? or are some of lower quality or do they more battery or aren't as bright as others?
I'm aware of the physical differences between the t-mobile version and the standard 8585, and know what sort I need to get (mine is a t-mo). But just wondering what your experience has been?
Thanks in advance.
its real
the international version of the HD2 was first shipped with a LCD unit that had many problems, later models were then fitted with a better one.
All TMOUS models have the newer, better screen
also heard that the early models shipped with another screen but i don't know about the tmous model.
i think it was the same with the hardware keys. on the phone of a friend of mine they fit much tighter than on my phone and he got his one about one year after the release.
i have got an old one and it's working well for almost 2 years when the hd2 was released here in germany.
and i think there are no differences in brightness or contrast.
I am just abput to return note back to amazon due to screen issues its the 2nd one i have had from them
I have lookes at the qhite veraion and it is available through hamstec for £499.
My question is. does the white version have the same screen.problems as the original black version?
Sent from my GT-N7000 using xda premium
mancuk29 said:
I am just abput to return note back to amazon due to screen issues its the 2nd one i have had from them
I have lookes at the qhite veraion and it is available through hamstec for £499.
My question is. does the white version have the same screen.problems as the original black version?
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
Luck of the draw.
so hit and miss on white as well as black .. its a shame samsung didnt sort out their screens before they sold the white version
My white had a worse screen than my black.
Sent from my HTC HD2 using xda premium
It doesn't matter if it's white or black ultimately. Because the screens are manufacturered independently and will be supplied to assembly lines as they need it I'd imagine. I do not think it would be cost effective from a production perspective to have every single factory be capable of producing the AMOLED screens. So I'd imagine it's only a certain number of factories dedicated to producing the screens which are then subsequently shipped out to the various manufacturing lines.
Hence, luck of the draw.
mm not good ... im wondering whether its worth sticking to the black and try again from amazon or try a totally new company (as ive had two dodgy screens from amazon) clove or handtec ?? £492 with free samsung cover
what do you suggest any experience of either company in the uk ?
mancuk29 said:
mm not good ... im wondering whether its worth sticking to the black and try again from amazon or try a totally new company (as ive had two dodgy screens from amazon) clove or handtec ?? £492 with free samsung cover
what do you suggest any experience of either company in the uk ?
Click to expand...
Click to collapse
I would try to get a drastically different seller in an attempt to get one that's from a different manufacturing line.
Either that, or wait until Handtec or Amazon is out of stock and replenishes the stock.
I have spoke to clove they have ordered me one direct from their supplier as they had run out of the white version fingers crossed its a good screen
Hi,
I purchased a HTC one back in May which is the one of the left. I had some problems with the usb cable
not staying so Rogers sent me a replacement device. The 2nd replacement had a Yellow tint so then Rogers
sent me a third device with the same tinting.
I prefer the more bluer tint however which is the one that is defective? The Blueish or the Yellowish?
I have searched the web and have found little information, mostly on other HTC Devices.
Any input would be greatly appreciated
http://forum.xda-developers.com/showthread.php?p=39461598
Same with me (also with Rogers), and got 3 phones with 3 different colour temperatures. However, the other factors (build quality) is more important to me. When you get used to it, you probably cannot tell which colour temperatures you have.
Well I think it has to do with both phones that were sent me were Refurbished and my original one was to be
covered by their product protection plan (Asurance) however Rogers made an error and setup the wrong line on my
account so I could not put through a valid claim. So with the two phones that have been sent to me I have been
looking over them with a fine tooth comb.
BB88 said:
Same with me (also with Rogers), and got 3 phones with 3 different colour temperatures. However, the other factors (build quality) is more important to me. When you get used to it, you probably cannot tell which colour temperatures you have.
Click to expand...
Click to collapse
BenPope said:
http://forum.xda-developers.com/showthread.php?p=39461598
Click to expand...
Click to collapse
Thank-You this mades sense of it all now.
kpms said:
Well I think it has to do with both phones that were sent me were Refurbished and my original one was to be
covered by their product protection plan (Asurance) however Rogers made an error and setup the wrong line on my
account so I could not put through a valid claim. So with the two phones that have been sent to me I have been
looking over them with a fine tooth comb.
Click to expand...
Click to collapse
Why did Rogers send you refurbished phone? How do you know they were refurbished?
BB88 said:
Why did Rogers send you refurbished phone? How do you know they were refurbished?
Click to expand...
Click to collapse
The boxes that were sent to me were in Rogers "Red" boxes along with a disclaimer that they were refurbished devices.
They had to send me devices as they made an error with their "premium" device protection plan and I had a claim and the
3rd party insurance company would not honour based on Rogers error. The first device they sent me had to go back because
of the screen tint and that there was a large scratch on the back side of the device.
same issue, I've bought a black international unlocked HTC ONE from amazon.uk around 3 months ago, today I received a new HTC ONE (because the old one have a low charging issue).
I see on new HTC ONE display a strong yellow tint .... so the difference between two screens is big! .. see the image below:
https://dl.dropboxusercontent.com/u/548546/IMG_0028.JPG
so is possible that I must have to wait only for the adhesive to dry? I do not remember that with my first HTC I had this problem...
How can I try to fix? how can I check what brand of display was on the two HTC?
Had this happen also with AT&T personally prefer the cold/blueish tint. Just my personal preference. Couldnt stand the Yellow whites
Sent from my HTC One using XDA Premium 4 mobile app
Hello friends i purchased 2nd gen moto g on 25th dec in india from flipkart! I got it delivered on 26th dec. that was really fast! thank you for that flipkart!
But after using it for next 2-3 days i found white pixels on my moto g to be little yellowish! i compared my moto g to my friend's moto g(same model) and his phone is perfectly fine! i tried digging for the solution on internet and i found out that some other people also complain about the same! they also said that the replacement unit is also same! Is there anyone else from india who is facing the same issue? What i should do? Will flipkart replace my phone? Really worried.. and if it replaces the device is there any chance for new device having the same problem ?
Please share your experience about replacement with flipkart in india.
May be if someone has bought Moto G 2014 in last few days can check their phone and reply? Just wanna know if the whole bunch of stock is damaged?!?!?! may be?
here is the screen shot i took with my phone! I have no idea if it looks yellowish in screenshot or not! that can be a hardware fault or an lollipop update will fix it ?
Are you just saying that you think the color temperature is too warm or what? A screenshot won't show that. Pictures posted by other owners have shown color temperature variance of ~1000K or more, and the measurements I've seen vary greatly. PhoneArena measured their review sample at 8290K, NotebookCheck measured one at 7336K, and I measured my own XT1064 at 6855K (20% - 100%). So there seems to be a large variance. Because it is typical for phones to have a color temperature that is too cool, I wonder if some of you people who complain about "yellow" screens may actually have phones that are reasonably close to the ideal of ~6500K and perhaps don't know what an accurate color temperature looks like?
Although I've a different kitkat phone but I don't see any color difference b/w mine & yours(in msg. app, for instance)...Both appear same.
Galaxy_Rohit said:
Although I've a different kitkat phone but I don't see any color difference b/w mine & yours(in msg. app, for instance)...Both appear same.
Click to expand...
Click to collapse
This won't show up in a screenshot. He would need to take an actual photo of the phone to show the color temperature, but that would be affected by the lighting, the camera, our monitors....
The version of Android will have no affect on this at all, and Android doesn't support color correction.
It would be rare for phones to have a color temp that is too warm. They are usually too cool.
But FWIW, the phone shown in this picture does appear to have a very warm color temp. There is obviously a huge variance from unit to unit, and it may be even more of a problem in India than elsewhere. My US model has a decent (slightly cool) color temp and slightly undersaturated colors. It's a big improvement from my Sensation.
MechanicaIMan said:
This won't show up in a screenshot. He would need to take an actual photo of the phone to show the color temperature, but that would be affected by the lighting, the camera, our monitors....
The version of Android will have no affect on this at all, and Android doesn't support color correction.
It would be rare for phones to have a color temp that is too warm. They are usually too cool.
But FWIW, the phone shown in this picture does appear to have a very warm color temp. There is obviously a huge variance from unit to unit, and it may be even more of a problem in India than elsewhere. My US model has a decent (slightly cool) color temp and slightly undersaturated colors. It's a big improvement from my Sensation.
Click to expand...
Click to collapse
Yeah bro thanks for care but the android version is just okey because my friend is on the same stock ROM that i have! And his phone is just fine!
I dont know much about color temp on any device honestly! but i just know is that the phone that i have it's display looks sooo dull due to yellow color on white pixels! i compared it with the other phone (same model "Moto G 2014") that my friend has! His phone displays perfect clear white! That makes me worried about this thing being a defective unit! I have seen on internet people talking about putting their phone in direct sunlight to remove yellow tint but i dont think i should do this coz i just bought it from Flipkart so its their responsibility to provide a fully working unit!
I will only keep this if a software update can fix this issue!
Though i have already requested replacement i haven't got any call back from them to ensure the replacement process! This is the first time i'm feeling this bad service from flipkart
I'm attaching a picture taken with other camera in the first post! take a look.. sorry about the picture quality! i just hav my old nokia phone that i can use as a camera for now!
I have added another screenshot and i see there is nothing wrong coming up in the screen shot so Is it the hardware issue with the LCD panel ? :crying
Have the same issue. And other too.
s.mihir94 said:
Hello friends i purchased 2nd gen moto g on 25th dec in india from flipkart! I got it delivered on 26th dec. that was really fast! thank you for that flipkart!
But after using it for next 2-3 days i found white pixels on my moto g to be little yellowish! i compared my moto g to my friend's moto g(same model) and his phone is perfectly fine! i tried digging for the solution on internet and i found out that some other people also complain about the same! they also said that the replacement unit is also same! Is there anyone else from india who is facing the same issue? What i should do? Will flipkart replace my phone? Really worried.. and if it replaces the device is there any chance for new device having the same problem ?
Please share your experience about replacement with flipkart in india.
May be if someone has bought Moto G 2014 in last few days can check their phone and reply? Just wanna know if the whole bunch of stock is damaged?!?!?! may be?
here is the screen shot i took with my phone! I have no idea if it looks yellowish in screenshot or not! that can be a hardware fault or an lollipop update will fix it ?
Click to expand...
Click to collapse
I have the same issue with my unit itself. It is way too yellowish. Color calibration is always same for the same model from the software-side. Eg. Your's and your friend's phone. So it is a hardware issue. Good thing you requested for replacement. Flipkart will take a bit of time to get back to you on Electronics replacement, because they would like to help you troubleshoot first with the assumption that just something is set wrong and it is not a hardware issue. I requested yesterday and they got back to me today only. Just for information, I requested replacement for flushed buttons on side. I have a really hard to press power button and volume rocker. Replacement is on it's way. And yours will be soon too, nothing to worry.
Btw, how are the buttons feeling on your phone? Is it mushy or hard to press or something like that? Just so I know.
parth7667 said:
I have the same issue with my unit itself. It is way too yellowish. Color calibration is always same for the same model from the software-side. Eg. Your's and your friend's phone. So it is a hardware issue. Good thing you requested for replacement. Flipkart will take a bit of time to get back to you on Electronics replacement, because they would like to help you troubleshoot first with the assumption that just something is set wrong and it is not a hardware issue. I requested yesterday and they got back to me today only. Just for information, I requested replacement for flushed buttons on side. I have a really hard to press power button and volume rocker. Replacement is on it's way. And yours will be soon too, nothing to worry.
Btw, how are the buttons feeling on your phone? Is it mushy or hard to press or something like that? Just so I know.
Click to expand...
Click to collapse
Yes thank you for reply i got my replacement approved and on it's way now. Will reach to me before 8th jan! Soo excited once again!
Read somewhere that a guy asked for the replacement for his yellowish looking display on moto g and got the same issue on new replacement unit (from Flipkart ofc)! I hope that wont happen to us. Fingers cross!
Talking about the buttons, they were hard on the first day but got lose just in 2 days after i started using it! My friend told me to be careful with buttons as they get very loose overtime!
Can you tell me when you got your moto g delivered to you?
Same old same old.
s.mihir94 said:
Yes thank you for reply i got my replacement approved and on it's way now. Will reach to me before 8th jan! Soo excited once again!
Read somewhere that a guy asked for the replacement for his yellowish looking display on moto g and got the same issue on new replacement unit (from Flipkart ofc)! I hope that wont happen to us. Fingers cross!
Talking about the buttons, they were hard on the first day but got lose just in 2 days after i started using it! My friend told me to be careful with buttons as they get very loose overtime!
Can you tell me when you got your moto g delivered to you?
Click to expand...
Click to collapse
Received my replacement. Has the same yellowish tint, nothing too distracting though. And same old S#itty buttons. Very disappointed.
parth7667 said:
Received my replacement. Has the same yellowish tint, nothing too distracting though. And same old S#itty buttons. Very disappointed.
Click to expand...
Click to collapse
yeah same thing! I also got it today! same yellow tint! and mushy buttons! I think the buttons were better on the previous unit! I'm thinking of keeping this now! what ure doing with ur device?
I saw that the same tint is found on the new one plus one! And also people are saying it goes away in 2-3 weeks! or by putting the phone in sunlight for 2 hours!
are you going for another replacement? Do they give refund??
s.mihir94 said:
yeah same thing! I also got it today! same yellow tint! and mushy buttons! I think the buttons were better on the previous unit! I'm thinking of keeping this now! what ure doing with ur device?
I saw that the same tint is found on the new one plus one! And also people are saying it goes away in 2-3 weeks! or by putting the phone in sunlight for 2 hours!
are you going for another replacement? Do they give refund??
Click to expand...
Click to collapse
The screen doesnt have any issue, per say. But it is heavily warm (manufacturing is done with more than one screen providers at hand. My guess is, it's from another producer), and that is something I do not want. Besides that i have a few dead pixels. And considering those utterly crap buttons, I'm gonna go for refund. They do refund. But i'm not sure how that's gonna play out as i bought it in a buyback program. Let's see how it goes.
parth7667 said:
The screen doesnt have any issue, per say. But it is heavily warm (manufacturing is done with more than one screen providers at hand. My guess is, it's from another producer), and that is something I do not want. Besides that i have a few dead pixels. And considering those utterly crap buttons, I'm gonna go for refund. They do refund. But i'm not sure how that's gonna play out as i bought it in a buyback program. Let's see how it goes.
Click to expand...
Click to collapse
Okey i think i'm gonna keep this phone! Because there is no other place to buy moto G which i want badly..lol