Hello friends i purchased 2nd gen moto g on 25th dec in india from flipkart! I got it delivered on 26th dec. that was really fast! thank you for that flipkart!
But after using it for next 2-3 days i found white pixels on my moto g to be little yellowish! i compared my moto g to my friend's moto g(same model) and his phone is perfectly fine! i tried digging for the solution on internet and i found out that some other people also complain about the same! they also said that the replacement unit is also same! Is there anyone else from india who is facing the same issue? What i should do? Will flipkart replace my phone? Really worried.. and if it replaces the device is there any chance for new device having the same problem ?
Please share your experience about replacement with flipkart in india.
May be if someone has bought Moto G 2014 in last few days can check their phone and reply? Just wanna know if the whole bunch of stock is damaged?!?!?! may be?
here is the screen shot i took with my phone! I have no idea if it looks yellowish in screenshot or not! that can be a hardware fault or an lollipop update will fix it ?
Are you just saying that you think the color temperature is too warm or what? A screenshot won't show that. Pictures posted by other owners have shown color temperature variance of ~1000K or more, and the measurements I've seen vary greatly. PhoneArena measured their review sample at 8290K, NotebookCheck measured one at 7336K, and I measured my own XT1064 at 6855K (20% - 100%). So there seems to be a large variance. Because it is typical for phones to have a color temperature that is too cool, I wonder if some of you people who complain about "yellow" screens may actually have phones that are reasonably close to the ideal of ~6500K and perhaps don't know what an accurate color temperature looks like?
Although I've a different kitkat phone but I don't see any color difference b/w mine & yours(in msg. app, for instance)...Both appear same.
Galaxy_Rohit said:
Although I've a different kitkat phone but I don't see any color difference b/w mine & yours(in msg. app, for instance)...Both appear same.
Click to expand...
Click to collapse
This won't show up in a screenshot. He would need to take an actual photo of the phone to show the color temperature, but that would be affected by the lighting, the camera, our monitors....
The version of Android will have no affect on this at all, and Android doesn't support color correction.
It would be rare for phones to have a color temp that is too warm. They are usually too cool.
But FWIW, the phone shown in this picture does appear to have a very warm color temp. There is obviously a huge variance from unit to unit, and it may be even more of a problem in India than elsewhere. My US model has a decent (slightly cool) color temp and slightly undersaturated colors. It's a big improvement from my Sensation.
MechanicaIMan said:
This won't show up in a screenshot. He would need to take an actual photo of the phone to show the color temperature, but that would be affected by the lighting, the camera, our monitors....
The version of Android will have no affect on this at all, and Android doesn't support color correction.
It would be rare for phones to have a color temp that is too warm. They are usually too cool.
But FWIW, the phone shown in this picture does appear to have a very warm color temp. There is obviously a huge variance from unit to unit, and it may be even more of a problem in India than elsewhere. My US model has a decent (slightly cool) color temp and slightly undersaturated colors. It's a big improvement from my Sensation.
Click to expand...
Click to collapse
Yeah bro thanks for care but the android version is just okey because my friend is on the same stock ROM that i have! And his phone is just fine!
I dont know much about color temp on any device honestly! but i just know is that the phone that i have it's display looks sooo dull due to yellow color on white pixels! i compared it with the other phone (same model "Moto G 2014") that my friend has! His phone displays perfect clear white! That makes me worried about this thing being a defective unit! I have seen on internet people talking about putting their phone in direct sunlight to remove yellow tint but i dont think i should do this coz i just bought it from Flipkart so its their responsibility to provide a fully working unit!
I will only keep this if a software update can fix this issue!
Though i have already requested replacement i haven't got any call back from them to ensure the replacement process! This is the first time i'm feeling this bad service from flipkart
I'm attaching a picture taken with other camera in the first post! take a look.. sorry about the picture quality! i just hav my old nokia phone that i can use as a camera for now!
I have added another screenshot and i see there is nothing wrong coming up in the screen shot so Is it the hardware issue with the LCD panel ? :crying
Have the same issue. And other too.
s.mihir94 said:
Hello friends i purchased 2nd gen moto g on 25th dec in india from flipkart! I got it delivered on 26th dec. that was really fast! thank you for that flipkart!
But after using it for next 2-3 days i found white pixels on my moto g to be little yellowish! i compared my moto g to my friend's moto g(same model) and his phone is perfectly fine! i tried digging for the solution on internet and i found out that some other people also complain about the same! they also said that the replacement unit is also same! Is there anyone else from india who is facing the same issue? What i should do? Will flipkart replace my phone? Really worried.. and if it replaces the device is there any chance for new device having the same problem ?
Please share your experience about replacement with flipkart in india.
May be if someone has bought Moto G 2014 in last few days can check their phone and reply? Just wanna know if the whole bunch of stock is damaged?!?!?! may be?
here is the screen shot i took with my phone! I have no idea if it looks yellowish in screenshot or not! that can be a hardware fault or an lollipop update will fix it ?
Click to expand...
Click to collapse
I have the same issue with my unit itself. It is way too yellowish. Color calibration is always same for the same model from the software-side. Eg. Your's and your friend's phone. So it is a hardware issue. Good thing you requested for replacement. Flipkart will take a bit of time to get back to you on Electronics replacement, because they would like to help you troubleshoot first with the assumption that just something is set wrong and it is not a hardware issue. I requested yesterday and they got back to me today only. Just for information, I requested replacement for flushed buttons on side. I have a really hard to press power button and volume rocker. Replacement is on it's way. And yours will be soon too, nothing to worry.
Btw, how are the buttons feeling on your phone? Is it mushy or hard to press or something like that? Just so I know.
parth7667 said:
I have the same issue with my unit itself. It is way too yellowish. Color calibration is always same for the same model from the software-side. Eg. Your's and your friend's phone. So it is a hardware issue. Good thing you requested for replacement. Flipkart will take a bit of time to get back to you on Electronics replacement, because they would like to help you troubleshoot first with the assumption that just something is set wrong and it is not a hardware issue. I requested yesterday and they got back to me today only. Just for information, I requested replacement for flushed buttons on side. I have a really hard to press power button and volume rocker. Replacement is on it's way. And yours will be soon too, nothing to worry.
Btw, how are the buttons feeling on your phone? Is it mushy or hard to press or something like that? Just so I know.
Click to expand...
Click to collapse
Yes thank you for reply i got my replacement approved and on it's way now. Will reach to me before 8th jan! Soo excited once again!
Read somewhere that a guy asked for the replacement for his yellowish looking display on moto g and got the same issue on new replacement unit (from Flipkart ofc)! I hope that wont happen to us. Fingers cross!
Talking about the buttons, they were hard on the first day but got lose just in 2 days after i started using it! My friend told me to be careful with buttons as they get very loose overtime!
Can you tell me when you got your moto g delivered to you?
Same old same old.
s.mihir94 said:
Yes thank you for reply i got my replacement approved and on it's way now. Will reach to me before 8th jan! Soo excited once again!
Read somewhere that a guy asked for the replacement for his yellowish looking display on moto g and got the same issue on new replacement unit (from Flipkart ofc)! I hope that wont happen to us. Fingers cross!
Talking about the buttons, they were hard on the first day but got lose just in 2 days after i started using it! My friend told me to be careful with buttons as they get very loose overtime!
Can you tell me when you got your moto g delivered to you?
Click to expand...
Click to collapse
Received my replacement. Has the same yellowish tint, nothing too distracting though. And same old S#itty buttons. Very disappointed.
parth7667 said:
Received my replacement. Has the same yellowish tint, nothing too distracting though. And same old S#itty buttons. Very disappointed.
Click to expand...
Click to collapse
yeah same thing! I also got it today! same yellow tint! and mushy buttons! I think the buttons were better on the previous unit! I'm thinking of keeping this now! what ure doing with ur device?
I saw that the same tint is found on the new one plus one! And also people are saying it goes away in 2-3 weeks! or by putting the phone in sunlight for 2 hours!
are you going for another replacement? Do they give refund??
s.mihir94 said:
yeah same thing! I also got it today! same yellow tint! and mushy buttons! I think the buttons were better on the previous unit! I'm thinking of keeping this now! what ure doing with ur device?
I saw that the same tint is found on the new one plus one! And also people are saying it goes away in 2-3 weeks! or by putting the phone in sunlight for 2 hours!
are you going for another replacement? Do they give refund??
Click to expand...
Click to collapse
The screen doesnt have any issue, per say. But it is heavily warm (manufacturing is done with more than one screen providers at hand. My guess is, it's from another producer), and that is something I do not want. Besides that i have a few dead pixels. And considering those utterly crap buttons, I'm gonna go for refund. They do refund. But i'm not sure how that's gonna play out as i bought it in a buyback program. Let's see how it goes.
parth7667 said:
The screen doesnt have any issue, per say. But it is heavily warm (manufacturing is done with more than one screen providers at hand. My guess is, it's from another producer), and that is something I do not want. Besides that i have a few dead pixels. And considering those utterly crap buttons, I'm gonna go for refund. They do refund. But i'm not sure how that's gonna play out as i bought it in a buyback program. Let's see how it goes.
Click to expand...
Click to collapse
Okey i think i'm gonna keep this phone! Because there is no other place to buy moto G which i want badly..lol
Related
So... disappointed result...
I found my one has dead-pixel.
A green pixel on screen, when its background colour is 'black'
I need to ask my retailer for replace new one. Oh god...
How do I do?
(Sorry for title, It is 'STUCK Pixel' not 'dead pixel')
I dont know what the policy is in South Korea but in the UK it gets messy
Basically vendors say it is OK to have dead pixels as long as it does not exceed X amount - X being I think 5
As the unit is very new, the best solution in the UK would be to reject the item under distant selling regulations (which you get 7 days) and NOT reject on the fact it is faulty.
If you do faulty, it could get rejected as a claim as 1 DP is considered fine...also it could if they wanted to, get repaired and not replaced
akash_84 said:
I dont know what the policy is in South Korea but in the UK it gets messy
Basically vendors say it is OK to have dead pixels as long as it does not exceed X amount - X being I think 5
As the unit is very new, the best solution in the UK would be to reject the item under distant selling regulations (which you get 7 days) and NOT reject on the fact it is faulty.
If you do faulty, it could get rejected as a claim as 1 DP is considered fine...also it could if they wanted to, get repaired and not replaced
Click to expand...
Click to collapse
Thanks. Actually, In Korea, dead-pixel is quite serious claim from users.
I am going to report this fault to retailer and send back it ASAP. I wish to get new device.
By the Way, If I replace new one, I am afraid I might wait another a month for TD2.
Oh my god...
Apologies if I get your location incorrect...I saw the flag being South Korea but then just noticed your location being Oxford - UK
Well again if UK... I know most vendors are still showing 10 odd in stock ... where is yours from?
akash_84 said:
Apologies if I get your location incorrect...I saw the flag being South Korea but then just noticed your location being Oxford - UK
Well again if UK... I know most vendors are still showing 10 odd in stock ... where is yours from?
Click to expand...
Click to collapse
MY retailer is Mobilephonedirect.
Today customer centre is closed so I send e-mail to them and looking forward to receiving reply.
By the way, If the suggest for fixing, is it reasonable idea? Well... I am not sure.
Sad to hear this dude...
There was a program, that tries to fix dead pixels.. I googled it and I think it was this one:
http://www.jscreenfix.com/faq/17-how-do-i-run-the-jscreenfixmidlet
I hope it helps.
d3sm0nd said:
Sad to hear this dude...
There was a program, that tries to fix dead pixels.. I googled it and I think it was this one:
http://www.jscreenfix.com/faq/17-how-do-i-run-the-jscreenfixmidlet
I hope it helps.
Click to expand...
Click to collapse
Thanks for your reply.
Firstly, I wait for retailer's reply and than will try use this program.
jscreenfix may work if it a stuck pixels (changes the RGB of each pixel fast to jog it to work) if not you can us UK long distance (Internet) selling legislation to return the device (change mind and dont want) in think 14 days or if bought on contract you still have the same protection
What are the first 3 letters of you serial number should determine the HTC country of manufacture
HTC_GLOW said:
jscreenfix may work if it a stuck pixels (changes the RGB of each pixel fast to jog it to work) if not you can us UK long distance (Internet) selling legislation to return the device (change mind and dont want) in think 14 days or if bought on contract you still have the same protection
What are the first 3 letters of you serial number should determine the HTC country of manufacture
Click to expand...
Click to collapse
Thanks
Firstly, I apology term of confusion.
It is 'stuck pixels' (My fault is 'a green' pixel on 'black' background).
By the way, I try run jscreenfix but the symptom is still going.
I am just looking for reply from retailer (Mobilephonesdirect).
Finally, My first 3digit of S/N is 'HT9'.
Looks like there is more then one thread on this topic.......See
HTC Builds most handsets in Taiwan (SN starts HT) or china the Taiwan models are usually more refined in manufacture and component quality. with previous touch models "Touch" "Touch Dual" this was very clear when the handsets are placed together with the Chinese made having a very poor screen, HTC also has a habit of tighter quality control on its network commission handsets (Network branded usually better standard) because of higher costs for return passed on from service provider
How can you see a single pixel between 384000 (800x480) of them ??
So whats the matter about one single tiny little dot that you never see?!
rogeriopcf said:
How can you see a single pixel between 384000 (800x480) of them ??
So whats the matter about one single tiny little dot that you never see?!
Click to expand...
Click to collapse
Ok.. I can find 'A tiny GREEN DOT' on 'Black' background.
Most Background colour of Touch Diamond2 is black and it is quite uncomfortable for me.
livej said:
Ok.. I can find 'A tiny GREEN DOT' on 'Black' background.
Most Background colour of Touch Diamond2 is black and it is quite uncomfortable for me.
Click to expand...
Click to collapse
I have agree with livej even a single pixel can make the device very uncomfortable had 2 stuck on my old skool HTC Polaris
rogeriopcf said:
How can you see a single pixel between 384000 (800x480) of them ??
So whats the matter about one single tiny little dot that you never see?!
Click to expand...
Click to collapse
Many peaple can see a single dead/stuck pixel on a 1080P HDTV up to feet away. Mybe you should ceck your eyesight I would be pissed too if my phone had one (or more)
I guess you are unlucky if the retailer refuses to replace your phone . . . carriers would replace it on the spot for dead pixels, like with the Fuze.
adeltaY said:
I guess you are unlucky if the retailer refuses to replace your phone . . . carriers would replace it on the spot for dead pixels, like with the Fuze.
Click to expand...
Click to collapse
Thanks for your reply.
Firstly, I have right to return until next Saturday so within a week I ask to retailer at the least to replace or fix LCD.
(The best solution is to replace new phone but it might be too hard)
I am afraid how do I do at tomorrow.
I think you should phone them and talk it over, it might be easier to get them to replace it over the phone.
adeltaY said:
I think you should phone them and talk it over, it might be easier to get them to replace it over the phone.
Click to expand...
Click to collapse
Thanks. Already, I called to retailer but Customer Centre was closed. Instead of, I sent e-mail to them.
Firstly, I wait reply from them.
Oh.... It is so challenge for me.
I've got reply from retailer (Mobilephonesdirect) and they allow to return my TD2.
After inspection, they will send back it (or new one) to me.
I wish it should be new one.
Oh... My waiting is extended...
Hello,
I have recently bought nexus one and now randomly I have problems with the screen - I click on one place and it does something totally differently. It is fixed if I turn off and on screen. Before posting the question I did do my homework - I found this
- Q5: Sometimes my screen registers touches in incorrect places, and I need to turn the phone off and on to make it work correctly again
A: This is a hardware problem, nothing can be done about it. Nexus One's digitizer sucks.
in FAQ and found out that screen can't be calibrated. Now the questions that I have are:
1) Do all of the nexus ones have this issue? Would you advice me to return the phone and get a different model or replace for the same model (I already have bought screen protectors and case).
2) How often does this happen?
3) Is this a truly a hardware issue or software issue?
If this is a hardware issue - can it be fixed by software (e.g. by restarting the driver for the digitizer every minute or something like that...). I've read somewhere on this forum (or on a different one) that motorola had similar issues and they have released a patch that has fixed the issue
4) Are their any hopes it will get fixed in future releases?
5) People who have the same phone - how often do you have to turn off and on it (the screen - not reboot)?
Any other issues I should be aware of?
About the phone - its android 2.3.4
1) Yes. Some are more affected, some are less, all have it. It also depends on a zillion of factors - including climate, average finger moisture, etc.
2) See answer 1.
3) I've never looked at the code, but Nexus One is out for a year. If it was possible to fix - I'd bet it would have been done by now.
4) See answer 3.
5) See answer 1.
You've done your homework, but still came to ask "just in case". Well, the answers didn't change for the last 1/2 year.
Thank you for the quick answer.
If all the phones have this issue - why people are still using them? Or this is something they have just got used to? Also I understand that the frequency is different for everybody, but can I please have some numbers? Its one thing if it does it once a day or once a week and totally different if it does it every hour or every 15 minutes of use... Can you please let me know how often it does it for your phone? Also are you using screen protector? Is there any corolation between screen protector and and frequency?
Screen protector is known to cause less sensitivity and less responsive screen, which might account for some of the trouble.
People got used to it.
It mostly depends on the moisture and heat - the hotter the phone, the more likely is the screen to fail. Without moisture and with casual use it'll fail once a day or so. When playing a game, it can fail more than once an hour.
stillwater2 said:
Thank you for the quick answer.
If all the phones have this issue - why people are still using them? Or this is something they have just got used to? Also I understand that the frequency is different for everybody, but can I please have some numbers? Its one thing if it does it once a day or once a week and totally different if it does it every hour or every 15 minutes of use... Can you please let me know how often it does it for your phone? Also are you using screen protector? Is there any corolation between screen protector and and frequency?
Click to expand...
Click to collapse
It happens to all nexus ones, its a hardware problem. But it only happens about once or twice a week, so most people just live with it. Just turning off then on the screen fixes it, so only takes a second to clear the error.
Also heat seems to cause it, particularly when its charging.
I go weeks without ever seeing the issue. Other times I see it once a week. It sucks but not a huge deal really.
Hi guys,
Just a quick question.... if this problem is hardware and relates to the digitizer then is it worth just replacing the digitizer?
I notice you can purchase a replacement digitizer on eBay.
Is it worth a try? And if so, is the N1 easy to take apart?
I've taken other phones apart and repaired them so have some experience.
If you replace it all you're doing is waisting your time. It will be the same thing. It is not like the digitizer is broken/failing or anything. It just sucks. Its not broken. Better way of thinking of it is a hardware limitation.
Hi guys,
Well, not wanting to be beaten by this screen problem, having suffered for over a year, I decided to take the plunge and buy a new digitizer off eBay. Cost about £20.
Found a couple of vids on Youtube which show you how to take the phone apart etc.
Two months on and all working fine. Not one single screen issue since replacing the digitizer.
Now a VERY happy Nexus One owner. Just wish Vodafone or HTC could have done the same thing on anyone of those four occasions I sent the phone for repair!!!
Now also running the MIUI custom OS... what a fantastic OS!!
Well, I'm pretty surprised no one filed class action suit against Google or HTC for supplying faulty digitizers on Nexus One
---------- Post added at 04:50 PM ---------- Previous post was at 04:12 PM ----------
jamjam11 said:
Hi guys,
Well, not wanting to be beaten by this screen problem, having suffered for over a year, I decided to take the plunge and buy a new digitizer off eBay. Cost about £20.
Found a couple of vids on Youtube which show you how to take the phone apart etc.
Two months on and all working fine. Not one single screen issue since replacing the digitizer.
Now a VERY happy Nexus One owner. Just wish Vodafone or HTC could have done the same thing on anyone of those four occasions I sent the phone for repair!!!
Now also running the MIUI custom OS... what a fantastic OS!!
Click to expand...
Click to collapse
wow! which seller did you buy it from? is it an OEM part or third party? was the multi-touch issue fixed e.g. X-Y axis all over the place when fingers come too close together? does it now register more than 2 fingers?
The seller on eBay was e_cell. Search for this item to see the digitizer I purchased: 190567591678
It was listed as: 'GENUINE HTC NEXUS ONE G5 TOUCH SCREEN DIGITIZER + TOOLS'
I used a video on YouTube to dismantle the phone and insert the new digitizer.
Search YouTube for 'Google Nexus One Screen Replacement & Take Apart Directions'
Sorry I haven't include direct links but the forum wouldn't let me.
Note: Once I'd taken the phone apart I ran a warm hairdryer over the old digitizer in order to soften the glue that holds it in the frame of the phone. Then I slowly eased the old digitizer out of the frame and inserted the new one. The original adhesive in the frame will hold the new digitizer in place.
Tip: Make sure you remove any dust or finger prints from the new digitizer before reassembling the phone. You'll kick yourself if you forget to do this as they will be visible on the inside of the digitizer and it will drive you mad! I made this mistake and had to take the phone apart again to clean it up. DOH!
jamjam11 said:
The seller on eBay was e_cell. Search for this item to see the digitizer I purchased: 190567591678
It was listed as: 'GENUINE HTC NEXUS ONE G5 TOUCH SCREEN DIGITIZER + TOOLS'
I used a video on YouTube to dismantle the phone and insert the new digitizer.
Search YouTube for 'Google Nexus One Screen Replacement & Take Apart Directions'
Sorry I haven't include direct links but the forum wouldn't let me.
Note: Once I'd taken the phone apart I ran a warm hairdryer over the old digitizer in order to soften the glue that holds it in the frame of the phone. Then I slowly eased the old digitizer out of the frame and inserted the new one. The original adhesive in the frame will hold the new digitizer in place.
Tip: Make sure you remove any dust or finger prints from the new digitizer before reassembling the phone. You'll kick yourself if you forget to do this as they will be visible on the inside of the digitizer and it will drive you mad! I made this mistake and had to take the phone apart again to clean it up. DOH!
Click to expand...
Click to collapse
I would love to know what sort of problems did the new digitizer fix?
My problem was when I touched one area of the screen another area would respond.
So a screen calibration issue.
It was most noticeable when texting. For example I'd press a key on the top row of keys and a key on the bottom row would respond.
A work around was to press the power button to put the phone into standby and press it again to continue using the phone. Sadly the problem would always come back.
I'd also have problems selecting App icons. I'd press one and another would respond.
I asked both Vodafone and HTC to swap out the screen but all they ever did was flash the rom or say they couldn't find any problem.
The issue I had is well documented on the internet.
So glad I never gave up on this.
wait so a new digitizer fixed the issue?
so theres a different version of this digitizer?
or is the model and product number still the same?
jamjam11 said:
My problem was when I touched one area of the screen another area would respond.
So a screen calibration issue.
It was most noticeable when texting. For example I'd press a key on the top row of keys and a key on the bottom row would respond.
A work around was to press the power button to put the phone into standby and press it again to continue using the phone. Sadly the problem would always come back.
I'd also have problems selecting App icons. I'd press one and another would respond.
I asked both Vodafone and HTC to swap out the screen but all they ever did was flash the rom or say they couldn't find any problem.
The issue I had is well documented on the internet.
So glad I never gave up on this.
Click to expand...
Click to collapse
sweet! I have the exactly the same issue! so yeah...i'll replace the digitizer. thanks!
---------- Post added at 04:16 AM ---------- Previous post was at 04:12 AM ----------
jamjam11 said:
My problem was when I touched one area of the screen another area would respond.
So a screen calibration issue.
It was most noticeable when texting. For example I'd press a key on the top row of keys and a key on the bottom row would respond.
A work around was to press the power button to put the phone into standby and press it again to continue using the phone. Sadly the problem would always come back.
I'd also have problems selecting App icons. I'd press one and another would respond.
I asked both Vodafone and HTC to swap out the screen but all they ever did was flash the rom or say they couldn't find any problem.
The issue I had is well documented on the internet.
So glad I never gave up on this.
Click to expand...
Click to collapse
Do you have the part number of this new digitizer you replaced? it turn out there are a number of OEM parts with different parts number
Unfortunately I can't state the part number as I don't have that information.
I simply searched eBay for a digitizer and looked for a good seller who appeared to be trusted and had a good feedback rating.
I'd bought from 'e_cell' before and knew they provided a good service.
All along I knew I was taking a gamble when buying the digitizer but the problem with the phone was so annoying I decided it was my last hope to get the thing working properly.
I've had the phone close to a year and a half, and during that time its spent most of its life either away for repair (Vodafone or HTC) or sitting in its box because I refused to use it. Instead I bought myself a second hand iPhone 3G off eBay to get by. Things were made worse by the fact I am tied into a two year contract with Vodafone.
So trying a new digitizer was my last throw of the dice, so to speak.
And the fact it worked is brilliant. I still feel this phone (Nexus One) is the best phone I've had, and I've had quite a few.
Please remember... if you decide to do what i did then see it as a gamble. There are no guarantees in life.
Oh, and be real careful when taking the phone apart and reassembling. It's not particularly hard but there is always a risk you may damage something. So be warned.
jamjam11 said:
Unfortunately I can't state the part number as I don't have that information.
I simply searched eBay for a digitizer and looked for a good seller who appeared to be trusted and had a good feedback rating.
I'd bought from 'e_cell' before and knew they provided a good service.
All along I knew I was taking a gamble when buying the digitizer but the problem with the phone was so annoying I decided it was my last hope to get the thing working properly.
I've had the phone close to a year and a half, and during that time its spent most of its life either away for repair (Vodafone or HTC) or sitting in its box because I refused to use it. Instead I bought myself a second hand iPhone 3G off eBay to get by. Things were made worse by the fact I am tied into a two year contract with Vodafone.
So trying a new digitizer was my last throw of the dice, so to speak.
And the fact it worked is brilliant. I still feel this phone (Nexus One) is the best phone I've had, and I've had quite a few.
Please remember... if you decide to do what i did then see it as a gamble. There are no guarantees in life.
Oh, and be real careful when taking the phone apart and reassembling. It's not particularly hard but there is always a risk you may damage something. So be warned.
Click to expand...
Click to collapse
Thank you for the information, so it turn out nexus one have quite a number of unresolved issues. I was wondering why didn't big G did not order product recall for people with faulty digitizer?
I looked around and found that a number of users have having all kind of issues after replacing the digitizer. Geez...what should I do? Perhaps I should take it to a professional phone repair shop?
poor reception
http://forum.xda-developers.com/showthread.php?t=961274
broken digitizer connector
http://forum.xda-developers.com/showthread.php?t=904013
replacement experience
http://forum.xda-developers.com/showthread.php?t=797203
Well, luckily for me no problems as yet (though never say never!).
The most important thing when taking the phone apart is to take your time, and memorise where everything is located. Be firm but not heavy handed. There are some delicate parts inside the phone so you have to be careful.
Common sense really.
I've had no issues with signal strength. I get HSDPA most of the time, or standard 3G. My data (internet) is working fine and so is GPS.
Inside the phone there are a couple of connectors that control signal so you have to be careful and make sure if they disconnect that you reconnect them again properly.
I build and repair computers and laptops. If you've ever taken a laptop apart that has wireless LAN capability then you'll know there are specific wires which connect the antenna to the motherboard. The same applies in the N1 but on a smaller scale.
Good luck to anyone who tries this!
does anyone from the UK have a source to get a new digitizer from that fixes the heat related issue?
ebay has one for £22.50 (id: 10goodseller2012), and i'm almost ready to click BUY, just want to see if anyone else has more info before i 'blindly' click buy...
edit: i should add, 'e_cell' seller no longer has the N1 digitizers listed...
No matter what anybody says, replacing the digitizer itself won't fix the issue. It is deeper than that. It is the digitizer mixed with the onboard hardware to interpret the digitizer inputs. Usually it ends up just being heat related. I haven't had the issue with my phone for awhile, but that is because it doesn't get as hot as it used to with older versions of CM, but if I have it in the sun, in my car dock, using GPS, it will freak out all the time.
bassmadrigal said:
No matter what anybody says, replacing the digitizer itself won't fix the issue. It is deeper than that. It is the digitizer mixed with the onboard hardware to interpret the digitizer inputs. Usually it ends up just being heat related. I haven't had the issue with my phone for awhile, but that is because it doesn't get as hot as it used to with older versions of CM, but if I have it in the sun, in my car dock, using GPS, it will freak out all the time.
Click to expand...
Click to collapse
i too was sceptical, and i still am.
however, I've replaced the digitizer and so far it's perfect! i'm not sure it's placebo as i could get it todo it 100% of the time.
prior to ordering the new digitizer, i ran tests to see at what temp ranges the screen would play up - according to the battery temp (Battery Monitor Widget), it will play up over 40c.
what i SUSPECT is the fix, is the digitizer i bought is a newer hardware revision than the one i had. the new digitizer did come with it's own chip on the flexible PCB.
i did mean to write down the new digitizer number and compare from the old one to see if they have revised it - alas, i forgot to get the new number. (old one is 940-473-1r5)
its been installed for almost 2 hours now, and on test for around an hour to build up heat - screen on full, camera on, GPS on (using aLapRecorder HD) and it's perfect. before i could guarantee a problem with screen dimmed, camera on, GPS off, so early impressions are good!
I'll give it a proper test tonight on the way home from work - it'll have the windscreen blower aswell..
Greetings form Greece,
Need your help
After several weeks of waiting my moto X came today form US. Was so happy to have such a unique custom device!!
Once i got it from my US based friend I entred my local carrier shop to get a nano-sim, opened the box and inserted the sim to get moto X woriking.
Seconds after I left the shop the phone accidentaly fell to the pavement. I saw two small dents in the side corners and got really sad I did this to my new device.
However soon i realized that the problem was much bigger. My screen went totaly black!
There is no sign of damage or anything, just a small dent in the plastic bezel.
I am sure the phone is working, I hear sounds of booting and shutting down and I feel vibrations from the the digitizer touch.
The screen shows only some green pixels on the botom right corner.
I am really sad
Do i need a new screen or it is smth with a cable connection?
Is it reasonable for the device to be ruined form a 2 feet drop?
I am will not find any spare parts in Greece/Europe. Shall I send to my local Motorola service repair to check?
Any other memeber with similar issues.?
Please help!
go to motorola tech service, is the only solution, you need a new screen, or a new phone
Well, I feel bad for you, but you need to change either the screen or the entire phone.
Sent from my XT1058 using xda app-developers app
I dropped my moto twice and screen is fine
I went today to the Greek local moto repair center,
First time they saw such device, they thought it is moto G.
Awaiting a call if it is a full LCD or a cable maybe. they have no idea if Motorola will provide parts.
If it is a full LCD, how easy is for me to find the part?
I have seen some lcd parts quoting around $250, (nearly the price of the device).
It is a lovely phone, in case i don't find a solution in my country shalll i try to send it to US for repair?
is anybody willing to order and send me overseas a new?
local moto cannot do anything due to lack of spare parts.
any ideas where to get an or original screen?
Gana21 said:
local moto cannot do anything due to lack of spare parts.
any ideas where to get an or original screen?
Click to expand...
Click to collapse
live chat on moto site, they may offer you a change. good luck.
yghrv said:
live chat on moto site, they may offer you a change. good luck.
Click to expand...
Click to collapse
spoke with them, they need to mail the phone to them, they cannot repair customized devices just issue something like a refund
Hello guys! I have a question
Is it worth to buy this phone? I start to think this phone is good (and looks like old htc sensation xe its cool) but then i saw its not really popular...
As i saw Venom had only one rom for it (but they dont want to update the rom) [not sure because its perfect or they dont care anymore]
I think soon i'll buy a new phone cause my phone start to kill me.... So what u guys think? worth to buy?
This phone unpopular cuz m8 or unpopular cuz bad phone?
Thanks for the answers!
[And sorry for my bad grammar]
princesama1 said:
Hello guys! I have a question
Is it worth to buy this phone? I start to think this phone is good (and looks like old htc sensation xe its cool) but then i saw its not really popular...
As i saw Venom had only one rom for it (but they dont want to update the rom) [not sure because its perfect or they dont care anymore]
I think soon i'll buy a new phone cause my phone start to kill me.... So what u guys think? worth to buy?
This phone unpopular cuz m8 or unpopular cuz bad phone?
Thanks for the answers!
[And sorry for my bad grammar]
Click to expand...
Click to collapse
Personally, I am very happy with the purchase. The phone itself is fantastic. The problem, IMO, is marketing. This phone came out shortly after M7 and only for Asian markets. M7 was the international flagship that received all the attention and this one was left in the shadow.
This means that you won't find many ROMs or other stuff for this phone, but personally, I don't mind this, I think it's just fine even with the stock system with a few small modifications.
Thanks for the answer! Then i think if i'll have money i'll buy this phone
[Long time ago my senastion xe died and this phone looks like same but better]
Is there something that you dont like in this phone?
Laggs/Freeze/ bad game support/ "heat if u use too much"? or anything?
princesama1 said:
Thanks for the answer! Then i think if i'll have money i'll buy this phone
[Long time ago my senastion xe died and this phone looks like same but better]
Is there something that you dont like in this phone?
Laggs/Freeze/ bad game support/ "heat if u use too much"? or anything?
Click to expand...
Click to collapse
Well, there are a few things, such as the battery drain in Android 4.4, but I fixed that on my phone. Then there's the inconvenient placement of the power button (it's somewhat difficult to reach at the very top of the phone), but there's also a kernel for that.
Also, there's the purple camera issue, which is apparently a hardware problem and the only way to get it fixed is to send your phone to a service center to get the camera replaced. Mine does that too and I haven't found the time/motivation to send the phone for a repair yet; I don't use the camera that often.
Finally, there's a slight backlight bleed from the capacitive buttons. I hardly ever notice that, though, because you'll only see that at night when your screen is very dark and moreover you can dim the button backlight to reduce the effect.
Thanks for the answer!
"purple camera issue" its for your phone only or all phone may have this problem?
"slight backlight bleed from the capacitive buttons." I cant imagine this what is that?
http://www.notebookcheck.net/fileadmin/_processed_/csm_IMAG0838_c68bdcdc57.jpg like this? so mobil screeen lock but still light on buttons?
Same question: this is your phone ony or all phone have this?
These quiet big problems tho
princesama1 said:
Thanks for the answer!
"purple camera issue" its for your phone only or all phone may have this problem?
Click to expand...
Click to collapse
This is a rather common issue with both the M7 and Butterfly S. Try to look around the forum, you'll find this has happened to a lot of people. Only today I have noticed mine started doing it too, which is too bad, since my warranty expired only a short while ago. I suppose I'll try to send it for a repair anyway, once I get a backup phone.
And since you don't seem to be familiar with this, it only happens in low light.
For reference, here are two pictures just snapped with my camera. In the first one you can only see a very subtle tint around the edges while the second one is almost entirely purple, with only a small change in the amount of light captured.
princesama1 said:
"slight backlight bleed from the capacitive buttons." I cant imagine this what is that?
http://www.notebookcheck.net/fileadmin/_processed_/csm_IMAG0838_c68bdcdc57.jpg like this? so mobil screeen lock but still light on buttons?
Same question: this is your phone ony or all phone have this?
Click to expand...
Click to collapse
When the screen is completely black and the capacitive buttons' backlight is on, you'll see a faint light near the bottom edge of the screen (from the direction of the buttons). It appears to happen with all phones, but as I said, it is only noticeable when the screen is completely black. I, for example, only see this for about a second after I turn the display off, because the buttons' backlight turns off with a slight delay.
Thanks! (its looks like a pic with instagram xD)
I think maybe ill wait for buying these kind of serious problems.
If you could buy this or m8 which would u choose?
At this point the HTC E8 is a much better buy if you can get it cheaper.
princesama1 said:
Thanks! (its looks like a pic with instagram xD)
I think maybe ill wait for buying these kind of serious problems.
If you could buy this or m8 which would u choose?
Click to expand...
Click to collapse
At this point, I suppose I'd go with M8, but mostly because of the one-year difference.
By the way, I'll add one more thing about the purple camera problem – it has been reported numerous times that after replacing the camera the problem hasn't reappeared. Also, I suppose phones manufactured after a certain date shouldn't be affected by this, but this is just speculation on my part.
FYL21 said:
At this point the HTC E8 is a much better buy if you can get it cheaper.
Click to expand...
Click to collapse
Yes, but keep in mind that the E8 is, again, not an international phone, but only for certain markets, so it's unlikely to get a lot of attention around here.
koniiiik said:
Yes, but keep in mind that the E8 is, again, not an international phone, but only for certain markets, so it's unlikely to get a lot of attention around here.
Click to expand...
Click to collapse
Yes I know, it depends where princesama1 is from. It's already been released in India, China, and has been announced for Taiwan and Russia. Except Russia, the Butterfly s was available in these markets.
They announced the J Butterfly today in Japan, it seems to be basically an E8 with dual 13MP cameras, waterproofing. Not sure if it has IR blaster or a bigger battery.
Thanks for the answers! If i'll have enough money probaly go with m8 (but with that i dont like that it dont have capacitive buttons only touch screen) if not ill go with Butterfly s
Hey guys,
I managed to drop my 3T a few days back, cracked the screen, over the course of a day it became fully black, rendering the display unusable.
I've seen some posts of people complaining about how bad their replacement screens are. My local GSM store said they could order a (semi-genuine, lol) display for around $150 - I'm assuming people who are having issues with their replacement screens got some cheap ones off of eBay.
My question is, would this replacement cost be a huge ripoff with me ending up with a somewhat ****ty replacement screen, or is it just worth buying a new phone at this point?
EDIT:
Okay so, my order arrived, took it to my local GSM store, they swapped the displays. Luckily everything works fine, I've got no dead or stuck pixels, screen off gestures, notification led, back and menu buttons, fingerprint reader, everything works just fine. The only little issue is that my actual display part doesn't fit quite fully into the frame, so it's like half a millimeter "elevated" on the left side. Probably not going to cause any issues, it's just that dust can get more easily under the screen.
DIgitizer is also recognized by default, no need for custom kernel, thank god
Try to find some OEM screen (50 - 60 $) its original but not from oneplus
meetlicious said:
Try to find some OEM screen (50 - 60 $) its original but not from oneplus
Click to expand...
Click to collapse
Do either of these look good to you?
https://www.ebay.com/itm/Original-A...-A3010-LCD-Display-Touch-Screen-/222591712582
https://www.witrigs.com/oem-lcd-screen-assembly-for-oneplus-3-a3000-black
I was told they can only replace the screen if I order it with frame, which both of these sales can do, I'm just not sure if there's anything I should be looking out for to clarify whether or not they're going to be a scam
I love this phone a lot, really don't want to buy a new one, and I also want to triple check before getting a replacement screen, just to be sure.
meetlicious said:
Try to find some OEM screen (50 - 60 $) its original but not from oneplus
Click to expand...
Click to collapse
Some of them have massive issues with unified roms and need a patched kernel to always properly switch on. See the los-16.0 thread for details. The main issue seems to be, that there are oem displays out ther, which claim to be a5 but are actually a3.
@Lada333: if an original (not semi original, not nearly original, but original) replacement screen is too expensive, I'd recommend a new phone to any flashaholic... Maybe you get a good deal on a used (but original... ) 6 or 6t.
nvertigo67 said:
Some of them have massive issues with unified roms and need a patched kernel to always properly switch on. See the los-16.0 thread for details. The main issue seems to be, that there are oem displays out ther, which claim to be a5 but are actually a3.
@Lada333: if an original (not semi original, not nearly original, but original) replacement screen is too expensive, I'd recommend a new phone to any flashaholic... Maybe you get a good deal on a used (but original... ) 6 or 6t.
Click to expand...
Click to collapse
I ended up buying the one from the eBay listing ("original" black + frame). Haven't looked into the issue you mentioned earlier, but I'd be fine having to use a patched kernel. I looked around for new phones (I couldn't stand buying a used one), but none of them really seem to be worth it for me. It's either some dum-dum popup camera, or some ugly notch. 3T's design still takes it all for me. A 5T would be hella nice, but then again, not in production anymore, and getting a second-hand one is no deal for me.
I have used official Oneplus repair in my country and was satisfied. its important to order the repair on official site. i've attached pricelist
allspi said:
I have used official Oneplus repair in my country and was satisfied. its important to order the repair on official site. i've attached pricelist
Click to expand...
Click to collapse
As far as I know, there's no OnePlus repair here in Hungary, also I haven't bought my phone directly from them - last time I had a repair in question, they told me to contact my Point of Sale, figured they'd advise the same this time too.
Thank you for the tip though!
Lada333 said:
As far as I know, there's no OnePlus repair here in Hungary, also I haven't bought my phone directly from them - last time I had a repair in question, they told me to contact my Point of Sale, figured they'd advise the same this time too.
Click to expand...
Click to collapse
this site: https://www.oneplus.com/hu/support/repair
does it work? happy New Year!
I bought AMOLED screen with frame from aliexpress for my 3T, working well just for 2400/- INR.. Took around 28 days to deliver to India.
aashutoshrc said:
I bought AMOLED screen with frame from aliexpress for my 3T, working well just for 2400/- INR.. Took around 28 days to deliver to India.
Click to expand...
Click to collapse
I ended up buying a replacement part from the ebay listing I linked above for about double the price you paid for yours. It has yet to be delivered to me, it's still stuck at the office of exchange.
Okay so, my order arrived, took it to my local GSM store, they swapped the displays. Luckily everything works fine, I've got no dead or stuck pixels, screen off gestures, notification led, back and menu buttons, fingerprint reader, everything works just fine. The only little issue is that my actual display part doesn't fit quite fully into the frame, so it's like half a millimeter "elevated" on the left side. Probably not going to cause any issues, it's just that dust can get more easily under the screen.
DIgitizer is also recognized by default, no need for custom kernel, thank god
Lada333 said:
DIgitizer is also recognized by default, no need for custom kernel, thank god
Click to expand...
Click to collapse
Digitizer is not the "standard" issue for some non-oneplus panels - display keeps black occasionally after waking up the device is. See my previous posting and the detailed discussion in the los-16 thread.
Crossing fingers your panel is not effected!
nvertigo67 said:
Digitizer is not the "standard" issue for some non-oneplus panels - display keeps black occasionally after waking up the device is. See my previous posting and the detailed discussion in the los-16 thread.
Crossing fingers your panel is not effected!
Click to expand...
Click to collapse
See my previous posting
Click to expand...
Click to collapse
Would you mind linking the post again? IIRC you had it linked in your other post in this thread, but I can't seem to be able to find it anymore.
Crossing fingers your panel is not effected!
Click to expand...
Click to collapse
So far so good, I've been using it quite often since I got it back, never had any issues with it so far, I'm hoping it's gonna stay that way
Is it possible for me to check whether or not the display is 'a5' or 'a3'?
Lada333 said:
Would you mind linking the post again? IIRC you had it linked in your other post in this thread, but I can't seem to be able to find it anymore.
Click to expand...
Click to collapse
I've referenced to the los-16 thread. I have NOT linked single postings. You need to search yourself. Good friends toöd me: if I not want to feel like a search assistant I have to stop behaving like one.
Lada333 said:
So far so good, I've been using it quite often since I got it back, never had any issues with it so far, I'm hoping it's gonna stay that way
Is it possible for me to check whether or not the display is 'a5' or 'a3'?
Click to expand...
Click to collapse
Theorethically in sysfs (i.e.: grep panel_name /sys/devices/virtual/graphics/fb0/msm_fb_panel_info), but in this case it can't work. The oem panels in question show themselfs as a5 but support only the a3 dtsis... It's really worth searching the conversation in the los-16 thread.
nvertigo67 said:
I've referenced to the los-16 thread. I have NOT linked single postings. You need to search yourself. Good friends toöd me: if I not want to feel like a search assistant I have to stop behaving like one.
Theorethically in sysfs (i.e.: grep panel_name /sys/devices/virtual/graphics/fb0/msm_fb_panel_info), but in this case it can't work. The oem panels in question show themselfs as a5 but support only the a3 dtsis... It's really worth searching the conversation in the los-16 thread.
Click to expand...
Click to collapse
It sure is, if only I knew which los-16 thread you're referring to, and if only the search function wasn't broken (for me at least) on xda ¯\_(ツ)_/¯
Thanks for the heads up though once again!