[Q] No sound from front speakers or head set - One (M7) Q&A, Help & Troubleshooting

Hi, I was trying Cyanogen Rom the other day and my HTC One just lost tha audio in the front speakers and head set. I can't hear any notification sound, ringtones or media. The only audio that is working is in-call audio. And even the in-call audio stops working if I turn on speaker or use a head set.
All the volume settings are ok, nothing is in silent. I have done everything. I even reversed the root and relocked the boot loader and returned the phone to full stock with the At&t RUU exe from HTC.
Has any one experienced something like this with their phone?
Hope anyone can help. Also I hope I'm posting in the correct area.
Thanks!

I had the same thing happen to my phone. I have relocked my as well gonna take mine back to Costco and exchange it today.
Sent from my Xoom using xda app-developers app

Related

Weird Sound Problem with Headphones

Ive tried searching the forums and google and cant really find a similiar problem. When I plugged a headset in my music plays horrible and my in call volume is garbage.
If i go into settings and sound then volume there are 3 options. media, ringtones, and alarms. ringtone and alarms blow my ears out via the headset so i know it works but the media one is really low. It's as if something isn't turning on properly during calls. like its not in stereo.
im using android revolution 3.0.1 and it worked prior to this. im open to suggestions. ive tried DSP manager, and all my volumes are jacked. what am i missing to get this to work.
Howie3045 said:
Ive tried searching the forums and google and cant really find a similiar problem. When I plugged a headset in my music plays horrible and my in call volume is garbage.
If i go into settings and sound then volume there are 3 options. media, ringtones, and alarms. ringtone and alarms blow my ears out via the headset so i know it works but the media one is really low. It's as if something isn't turning on properly during calls. like its not in stereo.
im using android revolution 3.0.1 and it worked prior to this. im open to suggestions. ive tried DSP manager, and all my volumes are jacked. what am i missing to get this to work.
Click to expand...
Click to collapse
I had a similar problem with another android device, Voodoo Sound helped me (at least I think that's what it was called...)
Anyprobs using without d headset?
sent from my htc
Sound is fine without the headset
Sent from my HTC Incredible S using xda app-developers app
Still no luck. I've even gone back to an old back up from long before any of this happened and that back up has the same issue.
Sent from my HTC Incredible S using xda app-developers app

BoomSound - Speaker not working

Hi All,
Noticed last night when streaming some videos on Youtube that the top speaker wasn't working. Tried to power off and back on a couple of times and that didn't work...starting thinking I'd got a hardware issue, but on the off chance tried the Restart function which resolved the problem.
Thought I'd share incase anybody else has this issue and goes down the hardware replacement route without trying a reset first...
mars2le2 said:
Hi All,
Noticed last night when streaming some videos on Youtube that the top speaker wasn't working. Tried to power off and back on a couple of times and that didn't work...starting thinking I'd got a hardware issue, but on the off chance tried the Restart function which resolved the problem.
Thought I'd share incase anybody else has this issue and goes down the hardware replacement route without trying a reset first...
Click to expand...
Click to collapse
I had the exact same problem with mine except the bottom speaker wasn't working. If you tapped the rear casing when music was playing you could hear the distorted music coming through so it must have been a blown speaker.
I took mine back to the retailer and then replaced it there and then.
My speakers both work but the top speaker sounds distorted at moderate volume. It sounds like it is blown.
mars2le2: after you reset your phone did the speaker start working again? if so was the sound nice and clear or did it sound distorted?
is beats audio on?
Mine crackles with beats on and off. I can cover the top speaker with my finger and the bottom speaker sounds great. No issues with headphones either.
I have requested a replacement phone from letstalk. Keep you posted.
Sent from my HTC One using xda premium
My lower speaker sometimes doesn't work. Happened 3 times but after a reboot it fixes itself.
Sent from my HTC One using xda app-developers app
My top speaker was definitely blown. I got a replacement phone and all is well.
Sent from my HTC One using xda premium

[Q] Extremely low in call volume.

My HTC One has extremely low in call volume from the mic. I can hear the person I am calling or who called me fine but they can't hear me or barely able to hear me. I downloaded a sound recorder app and when I talk into the mic in that app it plays back at a reasonable volume. Would a different radio file fix this problem?
I had this issue with my One X for awhile, come to find out, there was lint stuffed up in the mic hole.. Check that first.
*S¡gned
Blackroc86 said:
My HTC One has extremely low in call volume from the mic. I can hear the person I am calling or who called me fine but they can't hear me or barely able to hear me. I downloaded a sound recorder app and when I talk into the mic in that app it plays back at a reasonable volume. Would a different radio file fix this problem?
Click to expand...
Click to collapse
I am having the same problem. when I am in call, if i switch to speaker phone it instantly becomes loud clear. I am going to RUU back to stock GPE or stock Sense to see if it fixes the problem.
Ill report back to you if it does.
agalvin13 said:
I am having the same problem. when I am in call, if i switch to speaker phone it instantly becomes loud clear. I am going to RUU back to stock GPE or stock Sense to see if it fixes the problem.
Ill report back to you if it does.
Click to expand...
Click to collapse
did it work?
I have the same problem with my replacement phone. I'm sending it back to TMO for another. From what I've read it seems like a hardware issue related to the noise cancelling microphone.
pirateye said:
did it work?
Click to expand...
Click to collapse
My nexus 5 arrives tomorrow. Once I have that in hand, I am going to fully wipe my HTC One, RUU back to stock and S ON the phone to be sent back to HTC for a replacement. I will test the microphone before sending it back to see if the full RUU fixes it but I doubt it will.
I flashed several diff firmwares, h boots, kernels, roms etc on the phone and none of them had an effect of the mic. The microphone problem appeared out of no where when I was running a rom and kernel combination that previously had no issues. In other words, I changed nothing and the problem arose. No combination of software changes yielded any improvement in my limited testing. I am quite sure this is not a solvable problem as it is hardware related and that you should likely send your phone in for a replacement.

[Q] No sound from top speaker when receiving calls

The other day i noticed really weird problem/bug when receiving incoming call.
When proximity/light/whatever sensors are covered (i.e phone sitting on desk with screen facing the desk) while receiving call, i get no ringtone sound from top speaker, bottom one is working fine.
I tried to disable beats audio, unchecking "quiet ring on pickup" and "pocket mode" in sound settings, i disabled some apps which might cause such behavior like Viber etc.
Oh, and i did factory reset few days ago, so this should not be the problem. Maybe it was present before factory reset, but i didn't really noticed because i changed my ringtone and it's really really noticeable with it.
Otherwise, i don't have any problems with speakers besides this one.. when i watch youtube, play games or listen to music everything is working as it should.
I'm 100% stock, unrooted - for now, running latest OTA (3.62.401.1).
What could be the problem? Anyone else with same issue?
Anyone?
Maybe your ringtone is mono, not stereo
Sent from HTC One 802w Dual Sim with my hand...
Nope, i tried multiple ringtones and same problem occurs.
Ok, one last bump.. this "problem" occurs even with latest OTA update (4.4.2), can anyone test it and report if it's normal or not?
I tried CM 11 and OmniRom and there was no such problem..
I confirm this issue on desire 820
nontryer said:
The other day i noticed really weird problem/bug when receiving incoming call.
When proximity/light/whatever sensors are covered (i.e phone sitting on desk with screen facing the desk) while receiving call, i get no ringtone sound from top speaker, bottom one is working fine.
I tried to disable beats audio, unchecking "quiet ring on pickup" and "pocket mode" in sound settings, i disabled some apps which might cause such behavior like Viber etc.
Oh, and i did factory reset few days ago, so this should not be the problem. Maybe it was present before factory reset, but i didn't really noticed because i changed my ringtone and it's really really noticeable with it.
Otherwise, i don't have any problems with speakers besides this one.. when i watch youtube, play games or listen to music everything is working as it should.
I'm 100% stock, unrooted - for now, running latest OTA (3.62.401.1).
What could be the problem? Anyone else with same issue?
Click to expand...
Click to collapse
I am facing the same issue on my recently purchased HTC desire 820. The only difference is that the top speaker never plays the rringtone during an incoming call. However i can get hear from both the speakers when i receive the call and start the speaker phone.
Did you find any workaround to this? I can hardly know if i am getting a call when i am outdoors because of this problem.
shirodkar8 said:
I am facing the same issue on my recently purchased HTC desire 820. The only difference is that the top speaker never plays the rringtone during an incoming call. However i can get hear from both the speakers when i receive the call and start the speaker phone.
Did you find any workaround to this? I can hardly know if i am getting a call when i am outdoors because of this problem.
Click to expand...
Click to collapse
No, sadly i didn't solve this issue.. i have One M8 now and it also has this same problem, so i guess it's "broken" by design across all HTC phones with boomsound speakers.
Only thing that solved it for me was custom rom (AOSP based, i'm not sure about Sense based), so it's pretty clear that it's software feature, issue or whatever they call it.
i have same problem on htc desire 820
I jave same problem here on desire 820
brother same thing happened in my htc one 802w
nontryer said:
The other day i noticed really weird problem/bug when receiving incoming call.
When proximity/light/whatever sensors are covered (i.e phone sitting on desk with screen facing the desk) while receiving call, i get no ringtone sound from top speaker, bottom one is working fine.
I tried to disable beats audio, unchecking "quiet ring on pickup" and "pocket mode" in sound settings, i disabled some apps which might cause such behavior like Viber etc.
Oh, and i did factory reset few days ago, so this should not be the problem. Maybe it was present before factory reset, but i didn't really noticed because i changed my ringtone and it's really really noticeable with it.
Otherwise, i don't have any problems with speakers besides this one.. when i watch youtube, play games or listen to music everything is working as it should.
I'm 100% stock, unrooted - for now, running latest OTA (3.62.401.1).
What could be the problem? Anyone else with same issue?
Click to expand...
Click to collapse
brother same thing happened in my htc one 802w plz tell me thé solution what you did ..my phone top speaker not working when i receive a call i dont hear any sound so i have to open loudspeaker to make bottom speaker work
8535097644 is my phone number plzz tell me if any one knows thé solution
Bottom speaker HTC 820 has no sound
Bottom speaker of my HTC 820 has no sound. Cannot hear incoming calls. Samething happened last May. Deleted and paired car bluetooth solved problem. This time no luck. Any suggestions?
Yat Ken Chu said:
Bottom speaker of my HTC 820 has no sound. Cannot hear incoming calls. Samething happened last May. Deleted and paired car bluetooth solved problem. This time no luck. Any suggestions?
Click to expand...
Click to collapse
Posting in the right forum could help
Desire 820 here: http://forum.xda-developers.com/desire-820
The only suggestion I can give without knowing particularly this device is to go back to stock rom if you are using a custom one to look if its software related only. A factory reset is also something you want to try (backup your files first)

[Q] Strange call problem

Hey there!
I am very happy with my HTC One even after the announcement of the M8, but since a few days I have a very strange problem.
Every time I try to take a call, I need to enable the speaker, since the one I am calling with can't hear me without.
It seems like my voice is there, but really really quite.
I was using Viper One till today and it happened between 5.60 and 5.70, but today I changed the rom to see whether it could be a rom problem and using now InsertCoin SixthSense 1.0.1.
My HTC One is unlocked, S-OFF and of course rooted... any idea, what could fix my really quite voice, instead of screaming or using the speaker the whole time? I don't like it, when everybody can hear me talking on the phone, I'm no Eric Cartman.
Record some video with very loud sounds. Try blowing or whistling directly into the mic . Sounds crazy but it has worked for others.
Sent from my HTC One using xda app-developers app
Will try both "fixes" tomorrow.
So it's a already known problem for some users?
Btw: I tried to use Shazam and it also nearly identifies no music, even if it is in front of the speaker. So it has to be something with the normal mic. But why does it work flawlessly, when talking with the speaker enabled?
I suppose it could affect all mic functions. I personally experienced this with phone calls and personally fixed it with loud recordings (as did others), i didn't check shazam ..
Sent from my PC36100 using xda app-developers app
Okay tried it a few days ago with whistling directly into the mic and it didn't fixed my problem.
So I decided to try the extremely loud recording and it sadly also didn't worked.
But I found out, that it has been gotten worse than before. My recordings on 29.03 went with a few quite whistles, but my recording yesterday couldn't record any whistle at all and only got music, after I increased the volume to +300 and it's still really quite.
I also tried to flash a new radio and kernel, none of them fixed anything.
So I guess, flashing back to stock and bringing it to a repair station is the last chance I have?

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