Related
Hello all, just upgraded my Samsung Captivate (great phone for hacking, rooting!) for this phone.
Last night I was watching a lot of YouTube videos on wifi and the phone would randomly reboot.
Settings and cures:
Disabled all of the ATT apps. I was using their wifi management tool, but disabled it after I thought it was causing the reboots. I was able to watch four or five videos in a row, then the reboots started again.
Had Amazon Appstore installed and PSM store. Uninstalled PSM and it did not stop the reboots.
Tried resetting settings, it did not stop the reboots.
Factory Data Reset (which is what the ATT store would have me do if I called them)
It appears to have fixed the reboots, but it's also using a YouTube version at least 1 or 2 versions old. I'm wondering if that's the problem. I did try to uninstall the update last night, but I didn't reboot the phone. I think it was still using the new version of YouTube.
I'd like to know if anyone else has had this problem with the Xperia TL (I found some that have, but no resolution beyond using tubemate??)
I'm going to update my youtube app tonight I'll let you know if the reboots return. I watched a dozen or more videos on the old version this morning and it was rock solid even with stream loss.
So after updating YouTube to the latest version and re-install the Amazon appstore it's still humming along fine. I viewed probably 20 - 30 videos in a row last night with no random reboots.
That leaves disabling the ATT apps.
EDIT:
Disabled the same ATT apps I had disabled before and still no random reboots... Chalk it up to something screwy on the original configuration. It seems to be all fixed.
I have updated to the lollipop update like many and my phone is warm and sometimes hot.
I am not using my phone and it still gets warm and drains the battery life.
In 4 hours I will go from 100% to dead with no use.
My screen was off but shows it as being on. **See attached photo
I searched the MOTO threads and cant find anything as of now to resolve this issue.
Anyone else having this issue and find a fix?
Tried wifi channels to see if this issue fixes this, cleared cache and nothing........
Hope help comes quick!
If I can get some help I will buy them a beer or coffee!
Okay here's an updated seems to fix the issue......
I disabled the WiFi location settings, download clean master -- https://play.google.com/store/apps/details?id=com.cleanmaster.mguard -- and seemed to have fixed the issue so far.
Keep you posted as the day goes on.
After you updated, did you do a factory reset? If not, and before you do, what apps do you have installed? You might have an unruly app that's just constantly running. I hear Google Fit hasn't been too friendly...
Since Google services is pretty high on the usage list, it could have something to do with syncing errors or maybe problems with updating Google Play services/Play Store. Make sure you have the latest versions.
Google Play services (6.5.85) - http://www.apkmirror.com/apk/google.../google-play-services-6-5-85-1589008-438-apk/
Google Play Store (5.0.38) - http://www.apkmirror.com/apk/google-inc/google-play-store/
Also, unsync any services in your Google account that you aren't using.
Don't forget to turn off extraneous radios like WiFi (if you don't use it for location), GPS, NFC, and Bluetooth when you're not using them.
If all else fails, factory reset and pay attention to the apps that are being downloaded. Uninstall garbage and disable what you can't uninstall, but don't use. Hopefully this helps.
EDIT: Seems you fixed it. Nice! Well, use this as a reference for your next step if things don't stay behaved.
Anfeldt24 said:
I have updated to the lollipop update like many and my phone is warm and sometimes hot.
I am not using my phone and it still gets warm and drains the battery life.
In 4 hours I will go from 100% to dead with no use.
My screen was off but shows it as being on. **See attached photo
I searched the MOTO threads and cant find anything as of now to resolve this issue.
Anyone else having this issue and find a fix?
Tried wifi channels to see if this issue fixes this, cleared cache and nothing........
Hope help comes quick!
If I can get some help I will buy them a beer or coffee!
Click to expand...
Click to collapse
Clear cache and reboot. If you still have the problem, do a factory reset. Also, has the phone stabilized? Have you been through a couple of charge/use cycles? There could be a load of background processes setting up for the first day or so.
Seems the Qualcomm battery guru is a culprit as is the xfinity WiFi app.
Motorola said do a factory reset but I don't want to if something else can be done.
Think it's fixed by the WiFi location and the clean matter app showing the apps that kill the battery.
Here is a great article about asps that keep restarting in lollipop. It's a bug in ART. Google is working on a fix.
http://www.androidpit.com/android-5-0-lollipop-bug-apps-frequently-restart-in-background
Another great way to help save battery. http://www.androidpit.com/android-5-0-lollipop-problems-and-solutions
Best method... Root and use greenify...
Sent from my XT1092 using XDA Free mobile app
I'll post my battery drain/overheating story just to join the fray...i updated to Lollipop 4 days ago and I have had to charge my S5 at least a dozen times. I have tried power save mode, disabling every nonessential app and anything else I can find in the forums.
I used to get 15-16hrs of battery life (6am-10pm) with charge to spare, but immediately after the update my CPU sits maxed (monitored by Micro CPU Monitor) and constantly overheats (GSAM Battery Monitor). The phone went from 95°F to 105°F in 10min with standard use. I only had it overheat one other time in the last year (on my dash in the summer). I hope Google/Verizon will replace my battery because this abuse of it is going to shorten the life considerably!
See screen shots from the last charge at 4pm to now (10:15pm) all while UNUSED and in powersave mode plus battery at 107°F (a new record for me)!
I really don't want to reset the phone and lose my app settings, plus it seems to be hit/miss with other's issues. Any suggestions would be great.
Seems hit or miss.
Not sure what to tell you but try making sure you're Wi-Fi isn't always searching for locations when not connected. Seems this is a huge problem for many as Verizon threads and Android forums are filling up. I don't have an S5 but will keep looking for the fix.
Quick read-
http://www.gottabemobile.com/2015/02/09/verizon-galaxy-s5-lollipop-update/ many are having this issue but not all.
Posted from my Moto X 2014
i am facing similar problem with my moto g2 if you find any solution please let me now
same problem to me also friend if u found any solution for it please mail to me [email protected]
I'm coming from the S3 and never had any problems with this, but on the S5 Pandora gives occasional hesitations (real quick skips) whenever I let it play with the screen off. It might happen 2 to 10 times per song, just depending. Sometimes I can go a while without it happening, but can't figure out anything that's different. It does not seem to depend on signal strength at all, as it happens in areas with good coverage. I thought maybe it has to do with the cpu being throttled down when the screen is off, but I'm not sure...but if so, I would think others would be having the same thing happen. Anyone have any ideas?
Uninstall app named 'adapt sound'
Or if you aren't rooted, just disable that app via the app manager. Please ask if you need further detail , I'll gladly assist.
I appreciate the suggestion, but after testing out quite a bit with "adapt sound" disabled, it seems like this isn't really making a difference.
I also should add that I'm usually streaming via an aux cable. After further testing, it seems that maaaybe toggling from the higher to lower quality audio makes a little bit of difference, but still doesn't eliminate the problem. Also, not sure why higher quality audio would be an issue given the strength of my LTE signal when this is happening...
Any other suggestions...
Are you not rooted/not willing to? I used a friends phone (not rooted) to test disabling adapt sound, they were having this same problem. Unfortunately disabling it didnt really change anything, to my surprise. I rooted the phone and fully uninstalled the app, and what do you know, the stuttering went away.
Now there could be a debate here about correlation vs causation, i have no clue how or why this happen(s). Just that it seemed to fix it for 2 phones ive personally dealt with.
I will find the discussion i previously read which singled out 'adapt sound' as culprit & see if there are other suggestions,
I cant believe no one else has anything to contribute
I am rooted but had tested your suggestion out by just disabling adapt sound from the application manager. I'll try completely uninstalling it though and test some more.
Another thing Pandora does is occasionally freeze upon opening after I've used it a few times since a reboot (it'll play, but everything in the app is frozen and the system will warn the app has become unresponsive). So I have to reboot to fix. With the stuttering and this, I had kind of decided Pandora just has problems running on 4.4.2.
Anyway, I'll report back after more testing, but would still welcome comments or suggestions.
netter123 said:
I am rooted but had tested your suggestion out by just disabling adapt sound from the application manager. I'll try completely uninstalling it though and test some more.
Another thing Pandora does is occasionally freeze upon opening after I've used it a few times since a reboot (it'll play, but everything in the app is frozen and the system will warn the app has become unresponsive). So I have to reboot to fix. With the stuttering and this, I had kind of decided Pandora just has problems running on 4.4.2.
Anyway, I'll report back after more testing, but would still welcome comments or suggestions.
Click to expand...
Click to collapse
I saw posted somewhere else that someone found out that if they turned off adblocking in luckupatcher it fixed it, so do you have luckypatcher with adblocking enabled or adaway? Give disabling that a shot if so and report back.
Sent from my SM-G900A using Tapatalk
I never was able to resolve the hesitations, despite having tried various combinations of disabling system apps like Adapt Sound and MusicFX. I also did not have any ad blocking installed. I was also having both Pandora and Spotify freeze and act wonky right after starting them up, which required a reboot to fix. That problem was more regular, and so I eventually narrowed it down to the fact that it would happen after every time I used the stock mobile hotspot. I was unable to resolve the issue any other way other than flashing back fresh to stock, rerooting, and reinstalling all my apps. Now everything seems to be working, and I think it may have resolved the occasional hesitations too - been listening a couple days and it hasn't been happening like it was before. Anyway, I went ahead and posted about the link between mobile hotspot and my issues with Pandora and Spotify here:
http://forum.xda-developers.com/att-galaxy-s5/general/pandora-spotify-skips-freezes-stock-t3004521
Any of you experiencing this? I have my phone for 10 days and for 7 straight days now, my phone is powering off by itself even if still have at least 50% charge. I haven't rooted it yet, all stock.
Yeah it's a known issue at the moment and I don't think there's currently any fix for our problem. Or I at least I haven't checked the thread that's open for this issue in a couple days. From what I read it seems to be hit or miss on the first wave of Nexus 6's from ATT and Motorola. I'm not sure about the T-mobile, Verizon, and Sprint versions of the phone.
Got a notification for Software update, I think it's 5.0.1, but I didn't update. That's when my phone powers off by itself. When I a do a manual systems update, it says my phone is up to date under version 5.0. Could the update might've fixed this?
I just read that if you have the Amazon apps installed on your phone that's part of the problem. Google and Motorola confirmed they're working to address the issues with the reboots and shutdowns people have experienced. 5.0.1 is suppose to fix some of the bugs but not all. Amazon apps or Appstore is related to most of the reboots due to an incompatibility with the OS.
Yeah the amazon app is quite slow on the n6
aranth said:
Yeah the amazon app is quite slow on the n6
Click to expand...
Click to collapse
My phone did the same thing. I returned it to AT&T for a full refund and will wait until I can get my hands on something not from AT&T.
AT&T Random Shutdown
I had a Pre-Order and mine was doing it almost twice a day. I returned it and exchanged at the store for a newer one. The new ones have a green dot on the box next to the IMEI barcode. Been on the new one for a week and a half and it has done it 3 times now (it is updated to 5.01). However now when I power it back on my home screens are wiped, essentially set to default but everything is still installed and setup EXCEPT google now. I do have amazon apps installed but just removed after reading previous post, will see what happens.
I went to store also and they will exchange again but IDK at this point if it will help?
Mine has turned off by itself twice now, I am on 5.0.1. Having come from the LG G3 which would do this whenever I took a photo, unless I switched to Airplane Mode, I thought I had seen the back of this problem.
Also the OK Google recognition screen cuts in when watching You Tube videos all the time.
I'll remove the amazon app. And see what happens.
aranth said:
I'll remove the amazon app. And see what happens.
Click to expand...
Click to collapse
I uninstalled both Amazon app and the Kindle app. Lets see what happens.
Just an update: 2 days after uninstalling amazon and kindle app, my N6 hasn't powered off by itself. I think it does affect my phone.
I removed Kindle App and Amazon app on 12/19/14 no reboots since.
That's good news, is it possible the Amazon app was causing the issue? I got my N6 from t-mobile and experienced my random reboot about an hour after the initial setup and 5.0.1 update. Wiped Cache Partition as suggested on another thread. But if the Amazon all is the issue here I will uninstall it too...come to think of it I setup my Amazon app last along with my Ebay and NewEgg and shortly after my phone restarted....hmmm thanks for the info guys!
I uninstalled all Amazon apps (appstore, instant video and the Amazon app itself) and still having that shutdown issue. Totally annoying. As far as I could see it almost only happened while my earphones are plugged in. Just happened 1 time without plugged in earphone. 2 weeks N6, already about 10+ random shutdowns. Any known solution for that? It's totally annoying... :/
Running latest Euphoria OS, but also happened before rooting.
Going to uninstall Amazon App
I have been having random reboots lately almost 3-4 times a week. It is getting super annoying and i did notice that i do have the amazon app installed. I have uninstalled it and will see if it helps with the random reboots/power off. Thanks for the updates information on this issue.
I haven't encountered this prob for over 2 weeks already. I guess it's amazon.
I just had my Play Store nexus 6 reboot on me. Its on verizon, never have installed amazon. Very light amount of apps installed, almost nothing running. Stock, unrooted. 5.0.1
Hrm
rebooting is real
My new Nexus keeps rebooting about twice a day. Missed several calls due to this.
. 5.0.1, noncarrier. 5 apps installed. Do I have get an iPhone - shudder.
What apps do you have installed? Is the 5.01 factory installed or updated through your carrier?
This might be the app itself but I didn't have any issue on my S20. Since I updated the phone it randomly cuts out. Any ideas? Never on WiFi though...
arknailed7754 said:
This might be the app itself but I didn't have any issue on my S20. Since I updated the phone it randomly cuts out. Any ideas? Never on WiFi though...
Click to expand...
Click to collapse
Is it when the screen is off? Check it's not been put to sleep in battery settings
it seems that latest ROM updates (I think I have this on all AUB* ones) is weirdly strict on background activities and cuts every one of them. my whole device acts strangely - apps not showing notification or showing them late (hours later than they were supposed to show), my apps are not updating: I have to repeatedly FC play store, then clear its cache so that currently installing app changes state from downloading to installing, than do it again to change state fomr installing to installed etc. worked fine on AUA* ones. it is really annoying. btw I tried to clear cache and dalvik/art cache from recovery, but that did not help. I have not tried factory seset yet...
It seems that it was data corruption during regular OTA. Factory reset seems to fix problems for me.
I'll try a reset.. thankyou
Let's be honest, the Spotify app has issues too begin with. On my S21 and Pixel 4 it can be playing songs to my earbuds then suddenly stop running in the background on its own! Unlock the phone and itis still open in the foreground.
Perhaps it's time for a new music app if this is a known Spotify issue... But if it's not a Spotify issue, then check in your battery settings (as others have mentioned) to see if your phone automatically started putting it into "Sleep Mode".