No Sim Card Error [PLEASE HELP] - One (M7) Q&A, Help & Troubleshooting

My phone was working fine one second and the next it said no sim card. I have ran the ruu, relocked and unlocked the bootloader, S-on then back to S-off (Not sure why). I even tried the tape trick with putting a piece of tape on the back of my sim card. All with no luck please help

Airo18 said:
My phone was working fine one second and the next it said no sim card. I have ran the ruu, relocked and unlocked the bootloader, S-on then back to S-off (Not sure why). I even tried the tape trick with putting a piece of tape on the back of my sim card. All with no luck please help
Click to expand...
Click to collapse
Well, it is possible the SIM card just died, or the phone electronics supporting the SIM card died. In other words, hardware failure rather than software. I'd set it back to stock and get it fixed under warranty.

stevedebi said:
Well, it is possible the SIM card just died, or the phone electronics supporting the SIM card died. In other words, hardware failure rather than software. I'd set it back to stock and get it fixed under warranty.
Click to expand...
Click to collapse
The sim works fine in my DNA. I bought it off contract at AT&T, do I still have a warranty?

Airo18 said:
The sim works fine in my DNA. I bought it off contract at AT&T, do I still have a warranty?
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Click to collapse
OK, that indicates hardware failure in the One. Yes, it is under warranty. I'm not sure if it is through ATT or HTC. Call ATT and ask.

Will do man, thanks!

Called HTC. Lady was really nice, mailing the phone out tomorrow

I got the same problem last night as well.
Took the sim card out and put back in and it works fine for now.

Related

I NEED HELP ON THIS SIM Problem pls

I NEED HELP ON THIS SIM Problem pls
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I sold my Tilt the new owner put several Sim card in the Tilt and it doesn't work. The phone worked great with my sim card from my Bold. Providing that he has not damage it what do you think is the problem. I also had the same problem with a Mot w600. When the woman returned it to me it work fine with my sim. I resold it and never the new own did not have a problem.
The person who bought the Tilt is a ATT customer. They are sending it back and i will test it with my SIm and put it up for sale. But why would it not work for thier SIM
ANYBODY
danncas said:
I NEED HELP ON THIS SIM Problem pls
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I sold my Tilt the new owner put several Sim card in the Tilt and it doesn't work. The phone worked great with my sim card from my Bold. Providing that he has not damage it what do you think is the problem. I also had the same problem with a Mot w600. When the woman returned it to me it work fine with my sim. I resold it and never the new own did not have a problem.
The person who bought the Tilt is a ATT customer. They are sending it back and i will test it with my SIm and put it up for sale. But why would it not work for thier SIM
ANYBODY
Click to expand...
Click to collapse
I have the same problem!
I have used my TyTN II with this SIM for 1.5 year and all be OK. When I sold it, any SIM other doesn't work.
But, my SIM seem to be recognized more slowly than normal.
vuquan said:
I have the same problem!
I have used my TyTN II with this SIM for 1.5 year and all be OK. When I sold it, any SIM other doesn't work.
But, my SIM seem to be recognized more slowly than normal.
Click to expand...
Click to collapse
make sure you are writing down the device id before you sell your devices online.
The buyer may still have the old cingular sim card, which may not work on all Tilts.

My N1 is SIM Lock or not ?

Hello
Sorry for my English but I'm French.
I live in New Caledonia, I bought a Nexus One still packed on ebay (no other way to get one in New Caledonia) and I have a problem.
My Nexus one says "No SIM card", I tried with 10 different SIM cards and I have the same problem (I put in the right direction, I checked several times).
Is it possible that my Nexus One is SIM Locked?
Who knows?
It is no longer guaranteed as I unlocked the bootloader, I saw the problem after.
Someone also tried to repair it and opened it, so if I should send it for repair I know that I should pay, but is it a hardware problem?
I hope it is simply SIM Locked, it would cost me less.
There is no such thing as SIM lock on Nexus. Please search next time.
Nope, it should not be SIM Locked. Actually, it WILL NOT be SIM Locked.
Sounds like the SIM card slot could be going out? Try wedging a few scraps of paper up underneath the SIM card as you insert it to hopefully get a bit more pressure against the contacts.
Good luck!
Did you contact the ebay seller? Sounds like you bought a defective unit.
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Sent from my Nexus One
chatonveca said:
I'm French.
I bought ... on ebay
Click to expand...
Click to collapse
There's your problem.
If you want broken junk, ebay's a sure thing!
Back then to HTC.
Thank you everyone

can the sim card damage phone?

This is weird...
i got 2 weeks ago a new galaxy s2 att and used fine for a week with a standard straight talk sim card that i cut myself to fit the micro sim port...
it worked fine for a week calls, internet message, media message, everything.
i was charging the phone on the wall one day and when i get it to make a phone call i noticed not sim card inserted error...
i cleaned contact reinserted nothing....i put in my wife phone sim card is perfect.
i sent my galaxy out for repair at the same time i got this great deal on craiglist an atrix hd for $100...
I inserted the same sim card and everything was fine untill yesterday....i got sim card not inserted error...ohmygod i said please dont tell me....
reset phone cleaned contacts nothing ......
My question is can a sim card damage the phone?
Both phone were rooted
Both phones were att provider using straight talk service
Both phones were 4g
I removed from both phones the att junk
Any of this they may have somehow locked the sim card port or damaged it?
It can not be a coincidence any expert can get a good answer?
I'm going crazy
I had the same problem back when I had my One X and my brother had the same problem with his Atrix HD because we cut down our SIM Cards. After I got an official Micro SIM the problem stopped. When you cut your own Micro SIM you stand the chance of trimming off too much. Even if its only a small amount it can still cause the SIM to move around which causes the connection loss.
Sent from my MB886 using xda app-developers app
htchd2fix said:
This is weird...
i got 2 weeks ago a new galaxy s2 att and used fine for a week with a standard straight talk sim card that i cut myself to fit the micro sim port...
it worked fine for a week calls, internet message, media message, everything.
i was charging the phone on the wall one day and when i get it to make a phone call i noticed not sim card inserted error...
i cleaned contact reinserted nothing....i put in my wife phone sim card is perfect.
i sent my galaxy out for repair at the same time i got this great deal on craiglist an atrix hd for $100...
I inserted the same sim card and everything was fine untill yesterday....i got sim card not inserted error...ohmygod i said please dont tell me....
reset phone cleaned contacts nothing ......
My question is can a sim card damage the phone?
Both phone were rooted
Both phones were att provider using straight talk service
Both phones were 4g
I removed from both phones the att junk
Any of this they may have somehow locked the sim card port or damaged it?
It can not be a coincidence any expert can get a good answer?
I'm going crazy
Click to expand...
Click to collapse
You are not crazy , you just lack good logical reasoning . The common thing is the sim . I have no idea why you would send your phone for repair when the other sim worked perfectly . If sim port was damaged , it wouldn't have worked with any sim . Get a new sim , report the old one as lost . Ask for micro sim as the replacement or cut it with a micro sim cutter ( Available at most service providers cust service centers or buy one from ebay , they are cheap ) .
---------- Post added at 06:37 AM ---------- Previous post was at 06:32 AM ----------
RCon227 said:
I had the same problem back when I had my One X and my brother had the same problem with his Atrix HD because we cut down our SIM Cards. After I got an official Micro SIM the problem stopped. When you cut your own Micro SIM you stand the chance of trimming off too much. Even if its only a small amount it can still cause the SIM to move around which causes the connection loss.
Sent from my MB886 using xda app-developers app
Click to expand...
Click to collapse
That's true , cutting with scissors can be tricky . However I cut my SIM with a micro sim cutter and everything is perfect for the past 2 months . Even if you go to some customer service center (atleast here ) , they do the same cutting with a micro sim cutter . I find the whole filling the application with giving my ID proof again and then getting the active connection in another 24hrs on the replaced micro sim very tedious .
I use microsim cutter which I bought only about 5$. It works perfectly. I can even use the cutting side to cover the microsim as mini sim again.
thanx friends, your answers gimme some hope that in fact is the sim card that does not make good contact.
still cant explain why when i insert other sim card inactive the phones wont read them at all...(.like this is another provider enter unlock code)
just i wish somebody of the experts here can assure me that the sim card can not damage the fone or lock it.
(of course i'm not talking physical damage at the pin point)
thanx

HTC one can't recognize sim

Hello, recently I have bought an HTC one m7 sprint unlocked.
At first everything was fine and Sim worked good like usual.
Then I have inserted a microsim adapter with no Sim into the tray.. It got stuck I tried by force and allot of ways to get it out I couldn't make it..
I gave it to a local repair and they did get it out.
But they told me you be to buy a new Sim tray since it got beaten and bad shape
I order one of eBay and finally it arrived I have tried to insert a SIM into the phone and it did not recognize the sim I got worried and I don't really know if one of pins in sim inside the phone is broken even though I can see there is 3 Sim pins I have no idea what to do right now what should i do right now please help me I am stuck with this phone and I can't return it or do I get a refund or anything
but I can see that imei is shown and each time pop out the tray it says the Sim can't be recognized
lerannijim said:
Hello, recently I have bought an HTC one m7 sprint unlocked.
At first everything was fine and Sim worked good like usual.
Then I have inserted a microsim adapter with no Sim into the tray.. It got stuck I tried by force and allot of ways to get it out I couldn't make it..
I gave it to a local repair and they did get it out.
But they told me you be to buy a new Sim tray since it got beaten and bad shape
I order one of eBay and finally it arrived I have tried to insert a SIM into the phone and it did not recognize the sim I got worried and I don't really know if one of pins in sim inside the phone is broken even though I can see there is 3 Sim pins I have no idea what to do right now what should i do right now please help me I am stuck with this phone and I can't return it or do I get a refund or anything
but I can see that imei is shown and each time pop out the tray it says the Sim can't be recognized
Click to expand...
Click to collapse
looks like a broken contact, are you using the same sim card that was working before or its a new card? You could go at any carrier and ask them if you could test one of their sim card. But after reading your story, its really sound like a broken sim contact.
lerannijim said:
Hello, recently I have bought an HTC one m7 sprint unlocked.
At first everything was fine and Sim worked good like usual.
Then I have inserted a microsim adapter with no Sim into the tray.. It got stuck I tried by force and allot of ways to get it out I couldn't make it..
I gave it to a local repair and they did get it out.
But they told me you be to buy a new Sim tray since it got beaten and bad shape
I order one of eBay and finally it arrived I have tried to insert a SIM into the phone and it did not recognize the sim I got worried and I don't really know if one of pins in sim inside the phone is broken even though I can see there is 3 Sim pins I have no idea what to do right now what should i do right now please help me I am stuck with this phone and I can't return it or do I get a refund or anything
but I can see that imei is shown and each time pop out the tray it says the Sim can't be recognized
Click to expand...
Click to collapse
That is a hardware issue, so you will need to return it under warranty for repair. Hopefully, it is still stock. If you know someone with a similar phone, you might ask them to use their tray and if your sim is recognized with that tray then you just need a different tray. If not, then it is a hardware issue.
alray said:
looks like a broken contact, are you using the same sim card that was working before or its a new card? You could go at any carrier and ask them if you could test one of their sim card. But after reading your story, its really sound like a broken sim contact.
Click to expand...
Click to collapse
Yes I have used same one.. And two others didn't work..
They say that if you use some tape on the Sim it will work should I give it a try because I can see through the phone that one of the pins is slightly lower than the other two
lerannijim said:
Yes I have used same one.. And two others didn't work..
They say that if you use some tape on the Sim it will work should I give it a try because I can see through the phone that one of the pins is slightly lower than the other two
Click to expand...
Click to collapse
would recommend to put anything on your sim, don't get it worse and send it for repair.
majmoz said:
That is a hardware issue, so you will need to return it under warranty for repair. Hopefully, it is still stock. If you know someone with a similar phone, you might ask them to use their tray and if your sim is recognized with that tray then you just need a different tray. If not, then it is a hardware issue.
Click to expand...
Click to collapse
alray said:
would recommend to put anything on your sim, don't get it worse and send it for repair.
Click to expand...
Click to collapse
Can't I have bought it from eBay,.. And got refund half price which is not cool.
So I can't return it should I try?
lerannijim said:
Can't I have bought it from eBay,.. And got refund half price which is not cool.
So I can't return it should I try?
Click to expand...
Click to collapse
Like alray stated don't put anything on the sim card and force it into the slot. Can you take it to the shop that removed the original tray to see if they can repair the fingers?
majmoz said:
Like alray stated don't put anything on the sim card and force it into the slot. Can you take it to the shop that removed the original tray to see if they can repair the fingers?
Click to expand...
Click to collapse
No because the shop is like only for iPhone .. They did it for me as a favor.
And I've talked about it to them they said they don't fix HTC.
lerannijim said:
No because the shop is like only for iPhone .. They did it for me as a favor.
And I've talked about it to them they said they don't fix HTC.
Click to expand...
Click to collapse
Send it to HTC or to a shop qualified to repair HTC's phones.
alray said:
Send it to HTC or to a shop qualified to repair HTC's phones.
Click to expand...
Click to collapse
I have paid allot on this phone and also customs really got me..
How much this thing would cost?
And they say the HTC housing will break if you open it or that's false?
lerannijim said:
I have paid allot on this phone and also customs really got me..
How much this thing would cost?
Click to expand...
Click to collapse
This is a question you should ask HTC CS directly.
And they say the HTC housing will break if you open it or that's false?
Click to expand...
Click to collapse
Thats happening some time, another good reason to send it to HTC.

Invalid Sim?

Hi guys, been trying to figure out what went wrong.. I'm on a unlocked T-Mobile note 5 using on ATT. Already on marshmallow, was trying out a couple of international roms which were working fine. Last thing I did right before I got the "Invalid SIM card/ Network locked SIM card inserted" notification was the security hack to bypass exchange thru Xtouchwiz xposed app. My sim is working fine on another phone so can't be sim. Anyone here have any suggestions? Thank you..
Sent from my SM-N920T using XDA-Developers mobile app
I've had this as a random problem. I changed my sim a couple of times for a new one and it seems to be ok for the last few weeks. I also added a bit of stick paper to the sim to hold it in place which seemed to work for a bit! I put it down to faulty sim cards and a highly sensitive phone.
bonerp said:
I've had this as a random problem. I changed my sim a couple of times for a new one and it seems to be ok for the last few weeks. I also added a bit of stick paper to the sim to hold it in place which seemed to work for a bit! I put it down to faulty sim cards and a highly sensitive phone.
Click to expand...
Click to collapse
Yeah I replaced the sim as well but no go. I called tmobile and they said that the phone was unlocked temporarily which sounds funny to me. Never heard of unlocking for just a period of time. So of course they said they would need to speak to the original owner of phone in order to unlock again. Obviously I'm the owner now the phone is not reported lost or stolen or blacklisted. I just think they don't want to help me because I don't have an account with them.
Sent from my SM-N920T using XDA-Developers mobile app
Most likely your phone is locked via the "Device Unlock App". If T-Mobile doesn't want to unlock your phone you can try this service:
https://www.unlockradar.com/service/t-mobile-usa-device-unlock-app-official-unlock.
Please mak sure to read the detailed instructions.

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