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Guys, i think my xperia is broken
last night my battery was empty so no big deal i thought.
today i've connected it to the charger to charge and pressed the ON button.
when i pressed it, a red light under the ON button started burning.
i thought? wtf? mayby because it's emty or something.
but after more then 1 hour of charging it still doesn't do anything.. and now even the redlight doesn't show up!
does anyone know what to do?
renedis said:
Guys, i think my xperia is broken
last night my battery was empty so no big deal i thought.
today i've connected it to the charger to charge and pressed the ON button.
when i pressed it, a red light under the ON button started burning.
i thought? wtf? mayby because it's emty or something.
but after more then 1 hour of charging it still doesn't do anything.. and now even the redlight doesn't show up!
does anyone know what to do?
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Click to collapse
Hello dear friend, I sympathise with you I had this exact same problem and was worried sick for a day and a half that it was dead! the red light under the power button is the battery fail light (as far as i can tell) it goes on for example when you plug the charger in and remove the battery. I've found if you run the battery down to absolute minimum it almost seems like the X1 cant detect the battery any more and displays the red light. I fixed mine by removing and replacing the battery a few times and plugging it into the wall charger for a few hours. keep trying and dont lose heart, like I say it took me a day and a half (with a sleepless night inbetween
Also mine, but after five minutes it's wake up.
Try simply to remove battery, or performe a soft reset via hardware button with the stylus.
Let you X1 charge for an hour or 2 and it will start up again, guess this is when the phone don't get a enough power to start up.
(Guess it can indicate some other error as well but probably just lack of juice in the battery .. )
thanks guys..
it is still not working but i know that the phone it self is OK.
i wend back to the store and they switched the battery from another xperia.
it worked fine
i'm so happy right now. it's charging at the moment, but still not going on, well, i have to wait and see then.
again: thanks for the posts guys
Mind you... it might take a while! I had it connected to a cheap usb charger for a night (which wasn't good enough obviously) and it took me the better part of a morning to get it to life again with the SE charger. I find it most irritating that this sort of thing isn' t mentioned in the manual. At least not where I could find it. Things like a phone that doesn't want to start make you sweat horribly.
I have this problem with mine but still no luck
Been dead for weeks now.... Finding it hard to get a copy of the receipt too bah
Only had it a month too..
It's prolly one cell in the battery that are "broken".
Had that on my X1. There are 3 cells in the battery and if one of them doesn't work as it should, the battery only delivers 3-3.1 volt.
Your phone "wakes up" at 3.335 volt but dies at 3.1. I've been measure it myself.
My phone are now back in business with a new battery, a new batterycover and latest software. No problem if you have guarantee...
PS... Try to avoid one thing. Avoid heat in battery. Lithium hates heat.
McGilljam said:
It's prolly one cell in the battery that are "broken".
Had that on my X1. There are 3 cells in the battery and if one of them doesn't work as it should, the battery only delivers 3-3.1 volt.
Your phone "wakes up" at 3.335 volt but dies at 3.1. I've been measure it myself.
My phone are now back in business with a new battery, a new batterycover and latest software. No problem if you have guarantee...
PS... Try to avoid one thing. Avoid heat in battery. Lithium hates heat.
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Click to collapse
You are right, man.
Usually, if you discharge a battery till the very last drop, it can happen that:
A) one of the cell goes beyond its safety level, and it "breaks". That's unrecoverable, AFAIK.
B) the cells gets unbalanced, and you nedd several charge/discharge cycles to get them balanced and fully recovered.
Add to this that Usb charging is usually unable to wake up an almost totally drained battery. This won't happen with a normal charger, but Usb charging voltage is lower than normal (of course, it's usb not home plug!) so it has not enough power to wake up the dead battery. If you leave your device in charge for some minutes, it will eventually manage to wake the battery.
However, I noticed that the X1 has a bad power management. Usually my X1 low level battery threshold varies between 10% and 5%. One week ago, at 10% it just shut down and won't recharge, showing me the red light over power button. Removed battery 3/4 times and charged with home charger, it gets recovered. Try to plug the charger, remove the battery and insert it again, doing all this with the charger always plugged.
In my opinion, that's really annoying, I never know when it *really* has a low battery!
@ [email protected]
B) the cells gets unbalanced, and you nedd several charge/discharge cycles to get them balanced and fully recovered.
yeah.. i had that with my P990i (symbian uiq3) phone the batter went in 1 day to 50% now it still has 80%
this same thing happend to me last night, i just pluged it to a wall charger & waited for an hour good thing when i pressed the power button it came back to life. was worried then and now its all good.
i had this on my xperia a while ago i think its just the battery is extremely dead.
after an hour of being plugged it in it turned on again
Red Power button Led
Glad to find this info, the red light gave me the chills at first too. My phone blacked out while using TomTom 7.4 on a stock unbranded NL Rom, after it had given me low batt. warnings. Now it's in the 'home plug' charger, sipping juice on the red light... I hope it comes out of it soon. Anyway, I was wondering if anybody has ideas on checking battery cell failure? Or battery diagnostics of some sort? It would be a shame to use a crippled battery just because you don't know it's operating below its max capacity. By the way, I'm not part of the lucky bunch in possession of a multi meter...
EDIT:
As soon as I hit 'post' the notification Led's display charging! And the red light's off of course. Guess the first post brings some beginners luck, hehe. Anyway, thoughts regarding battery diagnostics etc are still welcome!
Encountered this and according to the helpdesk, it's cos the backup battery is empty so he advised me to charge the phone for half an hour without the battery, and then charge it with the battery after that. Didn't work. Called up the helpdesk again and he said for some, they've to charge (without the battery) for an hour. Ok, tried that. But still doesn't seem to be working. Gonna just leave it charging (with the battery) for a few more hours. If still can't guess I gotta bring it down to the service centre.
there is a backup battery in xperia???
leobox1 said:
there is a backup battery in xperia???
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Remove your battery, wait 3 minutes, insert again the battery. If you have lost date & time info, no, there is no backup battery, otherwise yes, there is.
Well, anyway, sent my X1 for servicing. Over at the service centre, they tried to 'boost my battery' but couldn't get it working. So had to leave it there for them to work on it.
Just had this same problem, cleaned the battery terminals and hey presto...it's all good again..
Regards,
Astoroth
Sent my X1 to the service centre with regards to this issue and they replaced the motherboard. They'd tried boosting the battery but no use.
Same problem.. this is what happened
ok, I came back from work an as usually i plug the charger in my xperia, the baterry left was like 30%, ok, then, I connect in the 3.5mm an autput for a big Radio so i can listen full music... so.. in a while, in my house there was a power down.. really fast one... like... 0.01secs... (like down and up really fast).. in that change my cellphone went down =S.. and sice today never get up ='(... there's just that red light in the power button each time I plug the charger on... any help?.. is the same problem of the topic? :S.. plzzz.. i dont have even a month with this pretty cellphone =( poor baby
My G1 has been acting real funny lately. I can charge it fully to 100% and if I am on a phone call and it is uncharged it will just shut off even though I have plenty of battery left. It won't reboot either until I wait about 15 minutes and than it shows that I have like 45% left when I just had 100%. I even reverted back to stock and it is still turning off during calls. Anyone know how to fix this?
BigWorldJust said:
My G1 has been acting real funny lately. I can charge it fully to 100% and if I am on a phone call and it is uncharged it will just shut off even though I have plenty of battery left. It won't reboot either until I wait about 15 minutes and than it shows that I have like 45% left when I just had 100%. I even reverted back to stock and it is still turning off during calls. Anyone know how to fix this?
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Click to collapse
Try recailbrating your battery
Alright do I just let it die?
Have you taken the battery out to make sure its not bulging or anything? My phone was doing the same thing, turned out the battery was on its way out and had a big lump in the middle.
Sent from my HTC Dream using XDA App
WIFI
If you sit with your phone charging on a comp all night, with wifi tether on, playing WOW it will mess up your battery... Try not to overcharge your battery.. (leaving it plugged in for extended amounts of time) and try not to used crappy chargers... The charger in the work truck and my house cheapy barely charges my G1, But my OEM Magic charger does the job in half the time..
Right off the bat, my Revo is non-responsive, no buttons will light, backlight, vibration, sound, and of course no splash screen since the screen isn't lighting. The only sense that it is partly there is after a time connected to USB/wall charger the battery warms as if it is charging. Yet, there is no indication during charge on the screen, it stays totally black as described above.
I have been poring over forum posts, CWR threads, and the like, but have come up short on a method of reviving this puppy. thecubed had posted something that seemed promising but doesn't work for me here. At all steps, the phone remains non-responsive and connecting it to the PC yields no mass storage connection. The only step I have abbreviated is letting it charge for an hour since the phone had charged about four hours since it shut down.
Two evenings ago, I flashed from Revolt ROM 1.0 to 1.1. It was successful but since I had just gone through battery calibration and running my battery down until the phone shut down the day before when I flashed it to 1.0, I was hoping (naive?) that I wouldn't have to do it this time (yes, naive!). So, I left the phone on all night, on the wall charger.
I was using it the next day and at one point, while using it in a low reception area, browsing the web, it rebooted on me. No biggie, had that happen in the past. After reboot however, the battery level seemed different so I wanted to get it topped off then calibrate. 1-2 hours later I noticed that the calibration app was showing the mV lower and capacity was at 70%. The battery felt unusually hot. I shut it down, removed the battery and cooled both battery and phone in a small fridge to accelerate the process (was near time to leave work).
Next boot was I recall having an extra FC, one beside the CarHome normal FC with Revolt ROM 1.1. This boot the battery showed maybe 20% capacity so I said "screw it" and deleted battery.bin with the battery calibration app (I recall the mV was low, in the 3600 range). I discharged it on the way home and left the display on to run the last couple percent down. It appeared to try and shutdown but ended abruptly. That was the last time I saw any life from my Revo.
The day after its first and only ever root, I did have an odd occurrence which I posted.
Boot Trouble - Rooted After Phone Downloaded OTA, Not Installed
That time, I had not installed a ROM yet but the phone got itself into a boot up funk. Removing the battery, connecting to wall charger, watching buttons flash ~5 times, disconnecting (which stopped the flashing lights), then battery in, power on... success! I was hoping that would happen this time around but I haven't been able to.
Full history, being my first root, I used S1C successfully, installed Titanium Backup (ran system and app backup), and RevoToolkit. The phone did download the OTA but I never let it install, instead selecting to delay it by 24hrs when it asked to install. Fearing that deadline and getting one more warning that it wanted to reboot and install the OTA, I went ahead and installed the Revolt ROM 1.0. All went fine, no drama. The next afternoon I thought going to 1.1 was going well too, until this brick hit me.
My hope of hopes is it's just a bad battery and the phone won't respond because the mV is too low. Reading thecubed's comment in his first link (above) how recoverable this phone is lends me hope.
It sounds like a bad battery. I would take it to a verizon store and see if you can try a different battery. If it still will not boot then they should warranty it out for you.
Sent from my VS910 4G using XDA Premium App
P.s. I never do anything for my battery. I charge until full then use until empty. Yesterday with moderate tI heavy use I made it from 6am until 8:30 pm
Sent from my VS910 4G using XDA Premium App
Thanks for the responses. I will be going to VZW shortly to figure this out. This phone is maybe two months old so hopefully the battery is the answer *fingers crossed*
Impressive battery life! At my office, I'm in a bit of a metal cubicle area and a bit low on signal strength. My phones will sometimes use up the battery trying to keep connected, it seems, so I am usually plugged in most of the time.
While I have your ear, thanks for the great work on Revolt ROM. I am very happy with it and look forward to its future development
Good news and bad.
The good news was they swapped in a new battery and the phone worked. Having the warranty, it didn't cost anything.
The bad news is that it looks like there may be another problem. On the way out of the store the battery was indicating 1% so I quickly got it on the charger in the car. Driving home, about 10 minutes later, I got a warning for battery temperature. Thinking the low battery may just be taking a charge and getting hot from that, I turned the car A/C on full, took the back cover off, and kept the phone in the cold air.
In about two minutes, just feet from home, I noticed the display was off. Faintly I could see the battery charge symbol that shows when the phone is powered down and charging, but the backlight was off and I couldn't see if there was any color or animation to it.
As soon as I shut the car off and the power quit, that faint display disappeared, full black, dead. Now it seems it is behaving exactly the same. I haven't fiddled with it much, holding out hope of hopes it can be started and maybe recovered.
Could calibrating the battery at the wrong time have caused something like this? Do batteries have a safety lockout if they overheat? To be fair, I was running an intensive app at the time, Waze GPS. Maybe the battery didn't keep up and the phone decided it was too low and shut off. I will post back after letting it sit, cool, hopefully charge, and see what comes of it.
My phone is behaving exactly the way you describe too. A couple of days with Revolt 1.1, and this is the only problem. I had my phone hooked to a lithium ion usb battery pack all day, and it showed "100%" while hooked up, but as soon as I disconnected the battery pack, the battery icon changed to red, then it refused to boot like the situation described in the Revolt 1.1 thread in Development. It also would not go into charge mode on the battery pack, but when I came home and hooked it to a genuine AC adapter and it went into power-off charge display. I'm going to give it a few hours on the charger before I attempt to boot it again, and I'll report back.
Still no luck. I haven't charged it too much yet for fear that it isn't charging properly. Seeing the new battery work for about 20 minutes yesterday lent me hope that if I figure out how to get a fresh battery in or just shell out for another new one, I can have a window of opportunity to change ROMs and see if that has anything to do with it.
This morning I got out my digital multimeter to measure the battery pos to neg and am getting nothing (unless you consider 0.01v something). I tested my old LG clamshell's bulging, old, and damaged 1000mAh battery and it reads 3.99v but couldn't keep my old phone up (lacks oomph now).
Comparing that battery to the Revo's, they have the same four contact pattern but different connection scheme which just stops contact when test fitting. After shaving down its casing on the bottom a little bit, it was just enough to make contact. Using four hands (yes, I am very talented ) to hold the phone, hold the test battery properly, and hold the power button, I was able to get the power-up vibration and the first LG splash screen. We lost it after that but that's likely due to the very weak test battery and/or losing contact while holding it in the Revo.
Since the spankin' brand-new battery is now reading zero, I'm left second guessing my decision of not shutting the phone down when I got the temperature warning. Maybe these batteries do have an internal protection to prevent runaway failure and it too is trash. I have no experience with this otherwise so this is just guesswork.
I'm contemplating rigging the new battery into my old LG phone to see if it can tell it "all clear" and charge it up. I'll post anything I find out here. Any other suggestions are highly welcome. Still, last ditch, I'm pretty certain I can set up another ROM to flash on the SD ahead of time, get another battery, and Clockwork to test another ROM if it's the phone or ROM. I may have had 20 minutes of uptime on the last battery.
I think I've gotten to the bottom of my problem. It's a syndrome of things that I have hopefully untangled.
First off, I had been messing with Power Manager, and wanted the phone to not sleep or timeout the display when plugged into both AC and USB. I figured that would help when I'm plugged into the computer, but it was probably a bad choice.
Yesterday I was out on a boat, which probably put me into a weak signal area, causing the phone to expend extra energy staying locked on a tower. In addition, I had plugged it into the external USB power pack, and thrown them in a bag together. This did two very bad things: 1) It allowed heat to build up from both the charging and 2) it invoked the "USB powered" Power Manager profile which kept the display active which created both additional heat AND crazy battery drain.
Here's what I think happened:
1. The battery overheated
2. The USB battery pack couldn't charge as fast as the display and radio could suck it out -- so five hours in that mode BOTH drained the internal battery AND tapped into about 30% of the external battery pack.
3. The USB battery pack will not provide enough initial juice to restart a flat-dead, overheated phone, or the firmware "knows" it is hooked to USB and refuses to start the phone -- for some bizarre reason.
So, I think my phone demonstrated normal behavior for a flat-dead, overheated phone, and hooking it up to AC brought it right back to life -- after about 5 hours of continuous charging. The battery also got very warm during charging -- more than I recall feeling ever in the past.
I'm hoping there is nothing that software power management could have done to physically damage the battery, but I assume Verizon would claim it could -- as part of the reason they forbid system modifications, and therefore withdraw their warranty if you modify.
At this point I think I have dodge a bullet, and my phone is fine -- other than a few of the quirks others are seeing in Revolt 1.1 (Phone occasionally FC, etc.)
Good to hear your phone is fine. Seems like mine is too as posted above but time will tell. I got the Revo battery set up and charging on my old phone. It seems to be connected well enough. The phone complained the first try that there was no battery but my second try has it displaying that it is charging. The battery isn't warm at all but maybe that's due to a different charging rate for the old phone's 1000mAh battery vs. the Revo's 1500mAh. Or, it really isn't connected perfectly. We shall see.
Success. The surrogate charge setup got the Revo battery up to 4.11v and indicated charge complete. The Revo completed a full boot on the battery and appeared normal.
Not normal was quick heating (still unsure of the cause). Going straight to Battery Calibrator, it indicated 68% and around 3.7v and falling. Not wanting to push my luck, I shut it down. Battery now read 3.9v. Not bad but it sure seems to be getting drained quickly which would explain all the heat. Going to set up later and see if I can get it back to stock and see if the behavior persists.
I don't know how to fix any of your issues but I would like to say thanks for giving such a detailed display of what you've been doing to fix this problem should anyone else run into this issue. Also, That picture in you one post: That is the most jerry rigged set-up to charge a phone I have ever seen in my life and I love it. Good luck getting your phone working I hope everything turns out for the best.
You're welcome. It was a bit of impromptu brainstorming with some fellow tinkerers that helped come up with a way to test charge the battery. Having it come back to life
I've come to a conclusion. Somehow, I think when the battery overheats, it must internally soft protect itself. Charging it on the old phone reset it and then it worked again on the Revo. Why the old phone works and not the Revo, unsure. That would at least explain why the battery tested at zero volts before the charging rig.
After many starts and stops on my Revo now, I have found that what was heating up first was the casing of the phone. I'm guessing heat conduction of heat from the processor as it wasn't the display which was set to minimum brightness (those are the main heat sources, right?). Looking into Settings > About > Battery Stats, it only showed Android System at 98%. It seems like the processor got locked into some some high power continuous use situation which survived reboots.
The battery gets hot later due to the high consumption and proximity to the hot casing (processor), especially with the back on. Withing 1-2 minutes from start, the sides of the phone would be quite warm and after 5 minutes becomes concerning. It seems that's why the battery was never able to get to 100%, but instead its percentage was always falling, phone over consuming greater than charge rate.
With the processor going full tilt, battery cover on, protective case on phone, sitting in a warm car without A/C, that got the battery too hot within 20 minutes. It was a similar situation with the prior battery when the problem cropped up.
I don't know what the cause of this predicament was in the first place however. The phone was plain stock, then rooted, later flashed Revolt 1.0, then Revolt 1.1. Between Titanium Backup, RevoToolkit for CWM, basically nothing unusual, I have no idea how it happened. Maybe I should have done Decrap first since I've read others doing such. Thinking back to my first post/thread, I had a boot issue and only had rooted, Titanium, and RevoToolkit, no ROMs yet.
And, don't get me wrong. I'm not placing blame anywhere, just documenting my "progress." There was a time I was on Revolt where it wasn't behaving this way. I am left without a solid conclusion as to the cause.
How to avoid the battery drain?
I had a similar situation, downgraded and then installed Revolt 1.3. Can't say what did it, but the battery got hot and drained so far it would even start charging.
I got the battery charged on the old phone, and the new one, with Revolt 1.3 is working. But I'm not sure how to make sure the overheating/draining problem doesn't occur again. After 10 minutes the phone is starting to get hot again, battery is down to 57%. With the phone on or off, it does not charge the battery, even with an AC wall charger. With the phone on, it indicates 57% charge, with the phone off, the battery icon just sits at red, no charging is happening. I erased the battery stats in ClockworkMod, but is there anything else to do? Any other ideas?
It sounds like Haxid had it happen and he got back to LG stock and unrooted, all good.
http://forum.xda-developers.com/showthread.php?t=1233668
Mine happened again this time totally dead battery. Trying to get some charge in it now to boot and remove cwm so I can take it to verizon.
Decrap 1.0 rom this time w/ CWM
I do not believe it is the rom. It has to be an app or hardware.
Were you having spontaneous reboots? That's when it happened to me, after a spontaneous reboot.
Good luck. Hope it all works out.
Bait-Fish said:
Were you having spontaneous reboots? That's when it happened to me, after a spontaneous reboot.
Good luck. Hope it all works out.
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No my phone is actually super stable it just is sucking battery like its candy. Been off charger only 1 hour right now and its down to 83%. It has to be an app doing it but I have no idea which one. The phone shows 64% battery usage by android system.
When mine was hogging battery, same here. All I saw was Android process.
just to add my 2 cents here. I noticed my phone draining like crazy, I tried everything, then I changed the battery. boom. everything is now stable. I'm going to try to exchange that battery I think its my drain and reboot culprit.
So i recently bought a brand new htc vivid 1300mah battery from cellphoneshop.net (http://www.cellphoneshop.net/vividbat.html). Now the thing is this battery has taken over 24 hours to fully charge and when it finished charging i reset the phone it turned off but did not come back on so i plugged in the charger for it then turned it on and it came on when it booted up the battery was at 3% now i have contacted them and i was told id be getting another new battery in the mail in 7 business days and theres no need to send in the battery (which i find odd). so i have a picture of the battery status before and after the reset which i took a screenshot of in the battery are in settings im wondering if this battery is a knock off or not because it seems very odd that the battery took over 24 hours to get to a full charge on the first time. feedback would be apprciated (also a picture of the battery) and if you can see at the top of the battery has a bugle going from end to end and i can actually move it from side to side which my actually phone battery that came with my phone im unable to do that at all its very solid.
tpaina380 said:
So i recently bought a brand new htc vivid 1300mah battery from cellphoneshop.net (http://www.cellphoneshop.net/vividbat.html). Now the thing is this battery has taken over 24 hours to fully charge and when it finished charging i reset the phone it turned off but did not come back on so i plugged in the charger for it then turned it on and it came on when it booted up the battery was at 3% now i have contacted them and i was told id be getting another new battery in the mail in 7 business days and theres no need to send in the battery (which i find odd). so i have a picture of the battery status before and after the reset which i took a screenshot of in the battery are in settings im wondering if this battery is a knock off or not because it seems very odd that the battery took over 24 hours to get to a full charge on the first time. feedback would be apprciated (also a picture of the battery) and if you can see at the top of the battery has a bugle going from end to end and i can actually move it from side to side which my actually phone battery that came with my phone im unable to do that at all its very solid.
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You should post some pictures of the battery in your phone, and maybe a video of you wiggling it around. 24 hours is an incredibly long time to charge a phone battery; did you charge it using a separate charger, an AC adapter for your phone, or by usb cable in a computer? Also, was the phone powered down for the charging? If your phone is trying to find a wifi or cell signal (and/or doing updates or other stuff in its down time), that will definitely make the battery charge much more slowly.
You can also try to reset battery stats (mixed results; sometimes the phone mistakenly thinks something like a 90% charge is 100%, but that's not usually the case. This fixes it.):
start charging while powered off, and once it says you are at 100%, remove the cord, then remove the battery, wait a minute, then put the battery back in and start charging while powered off again. Then you can boot into recovery and wipe you battery stats. Power the phone back off and try charging again until 100%, remove cord, remove battery, wait a minute, charge again. Next boot into your main ROM, and just waste battery like normal.
I will say that your battery doing all those funky things does make me think the battery is kaput. It being a 1300 mAh battery is also slightly odd; the stock battery is 1620 mAh. I wouldn't worry about it being a scam yet, and them not wanting the product returned isn't anything to worry about; it costs money to ship an item, and they don't want to piss their customers off by making them pay shipping, and probably don't want to pay for it to be shipped to them (a battery can't be easily repaired, and it costs money to legally dispose of them).
Try the battery stats wiping method I posted, and then keep letting us know how things go!
The battery method you suggested didnt work. If the phone is off it will never charge i've tried it every time the phone is turned off and then back on the battery is always below 5% no matter what and i will post a video of the battery being able to wiggle the part which i find very weird because the stock oem battery is not like that at all thanks for the feedback much appreciated also i am running the stock rom of the phone because i was getting a new battery i saved all my apps on titanium backup and reverted my phone to stock with its stock ruu then put the battery in but the photo you see of the battery going from 100% to 3% was when i reset it and the only way it got to 100% was i had to keep the phone powered on it was in airplane mode while it charged and it took forever to fully charge just for the battery to go to 3% after a reset and the phone didnt turn back on when i reset it i had to plug in the charger or it would of never turned back on while using that battery
https://www.dropbox.com/s/s8hpf3vtsnx561h/VIDEO0034.mp4 thats the link to thei video of the battery it looks like its a knockoff i dont know no battery should take over 24 hours to charge
Ok, thanks for uploading the vid. Yeah, that doesn't look right, and coupled with the fact that it won't hold any charge, I'd say that is one defective battery. I'm not sure how reputable cellphoneshop.net is, but I found a 1620mAh OEM battery on Amazon for only $8.09 (free shipping): http://www.amazon.com/HTC-BH39100-Standard-Battery-Vivid/dp/B007JO6C5W
Anywho, when/if your next battery arrives, you should check it for the same issues of this one, and keep us updated to make sure it is/isn't a reputable dealer.
alright will do and thanks
I have a Moto X 2013 that, after replacing the battery with a supposedly new, OEM battery, refuses to charge past 3%. This phone is rooted and was rom'd with the Nougat xPerience rom, but I tried flashing it with Nougat Lineage as a troubleshooting test.
I replaced the battery last night without incident, and the phone booted and seemed to behave fine, and the battery had about 30% charge. The only issue I found immediately after replacing the battery was a battery app installed on the phone saying the battery hasn't been charged for -19000 hours, or something a long those lines (I can't remember exactly what it said, as I did not install the app, my friend did who I was fixing the phone for. I just remember it was some outrageously large negative number.). Thought it was weird, and maybe thought it was a software issue, so I booted to TWRP and wiped the cache and dalvik. Rebooted the phone, and the app reset to something along the lines of 500 hours. That is a bit more believable.
I plugged the phone into my laptop to let it charge (as it was the only way I could charge it at the time), my laptop saw the Moto, and the Moto said "Charging..." and "Android Debugging...", and thought it was working. I had to run an errand, and when I returned about an hour later, the phone hadn't moved a drop up or down. My laptop was asleep, so I assumed maybe it just stopped charging when my laptop shut off, and I was exhausted myself so I just let it sit on standby all night.
Morning came, and the Moto is dead. I plug it into the wall charger I was just using to charge my v10 with (brand new cord, made for data transferring and charging that I used once before with the old battery), and head to class, hoping it'll charge. Guess what? It didn't charge. Well, it did a little. It went up from 0% to 3%, and sat there. Annoyed, I unplugged and replugged in the phone. It came up with the white battery charging screen, switched to the Nougat "N", vibrated, then went to a black battery charging thing. Once there, the battery icon went up two squares, the screen flashed, and the phone died and stopped charging, then repeated itself a few more times until it went silent.
I started to think maybe my brand new cord was screwing up, so I grabbed another one I had and plugged it into my desktop. I had read on another thread that sometimes you can force the phone to jumpstart charging by plugging in the phone and holding down power + volume down for upwards of two minutes. I tried this, and it charged enough that I could turn the phone on again, but it wouldn't charge enough to do much more. I left it plugged into my desktop for a few hours, not allowing the desktop to fall asleep, and yet the phone was still not rising above 3 or 4% despite the fact that it says that it is charging. Oh, and the phone was on the whole time if it was plugged in, but the moment I unplugged it (Like the one time it got over 5%), it immediately shuts down.
I know I'll probably just have to buy another new battery for the dumb thing, but I am just curious to see if there is anything I can do to fix this, just because I cannot currently afford to buy another new battery (and my friend, who this phone belongs to, is getting impatient on getting it back.)
Thanks for any help!
I have the same problem, charging topping out at 3% with a "new" battery.
Did you change the battery? Did it work?
Thanks for your feedback.
(FYI, this phone is running the stock lollipop firmware.)