Undecided - should I sell my One? - One (M7) Q&A, Help & Troubleshooting

I've had a One for a few months but a couple of weeks ago I woke up to find it dead, after what I'd consider very minor liquid exposure (phone left in damp jeans overnight following drink spillage)
So, I have a new one arriving through my insurance claim but I'm now nervous that it seems pretty fragile after this experience - and critically, I can't make any more insurance claims this year if it breaks again as I claimed for a dead s3 this year also...
Am I right in thinking this isn't the hardiest phone out there? Should I sell up and go for the tougher Xperia? I just stick with my s3? It's not like the One does a huge amount the s3 couldn't.
Seriously undecided - thoughts?

I'm considering getting rid of my One for other reasons and one of the phones I'm considering is the Xperia Z. Just waiting for it to come out on T-Mob, AT&T, or Google Edition.

How is the Xperia "sturdier" It's full glass. The only way it's "sturdier" is that it can survive water..

I think it depends on what you're looking in your phone.
If you found that the One is perfect for you and the only thing that bothers you is its water resistant, so just take care of it a little bit more.
Else, if you know you can't keep it far from danger, you may take Xperia Z.

deezle said:
I've had a One for a few months but a couple of weeks ago I woke up to find it dead, after what I'd consider very minor liquid exposure (phone left in damp jeans overnight following drink spillage)
So, I have a new one arriving through my insurance claim but I'm now nervous that it seems pretty fragile after this experience - and critically, I can't make any more insurance claims this year if it breaks again as I claimed for a dead s3 this year also...
Am I right in thinking this isn't the hardiest phone out there? Should I sell up and go for the tougher Xperia? I just stick with my s3? It's not like the One does a huge amount the s3 couldn't.
Seriously undecided - thoughts?
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If it was left wrapped in damp material there is a very good chance this is what would happen to a lot of phones.
Not having a dig in any way, but you've claimed twice in a year which suggests you need to look after them a bit more.

cjm1979 said:
If it was left wrapped in damp material there is a very good chance this is what would happen to a lot of phones.
Not having a dig in any way, but you've claimed twice in a year which suggests you need to look after them a bit more.
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Agreed, unless you had a waterproof phone then most phones would have become damaged its your own stupid fault, look after phones more. Good luck on claiming about the xperias back if you drop it and smash it.

ArmedandDangerous said:
How is the Xperia "sturdier" It's full glass. The only way it's "sturdier" is that it can survive water..
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Isn't the glass stronger on the Xperia?

deezle said:
Isn't the glass stronger on the Xperia?
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You're saying that a full glass phone will take a beating better than an aluminum one? Sure, the One might have dinks if it's being bumped around, but chances are the Xperia will be totally shattered so.. I still don't see how you think glass is "stronger" in that sense than metal.

ArmedandDangerous said:
You're saying that a full glass phone will take a beating better than an aluminum one? Sure, the One might have dinks if it's being bumped around, but chances are the Xperia will be totally shattered so.. I still don't see how you think glass is "stronger" in that sense than metal.
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I'm referring to the screen.

Why would only worry about the screen? Both use glass. The Xperia is full glass all around and has a much worse screen. If you're as careless as you seem to be, ain't nothing gonna save you from destroying any phone unfortunately.

ArmedandDangerous said:
Why would only worry about the screen? Both use glass. The Xperia is full glass all around and has a much worse screen. If you're as careless as you seem to be, ain't nothing gonna save you from destroying any phone unfortunately.
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This

The One is very sturdy indeed, mine's survived a good few drops now, but the Z was tougher. The glass on the Z is bendy, Dragontail I believe, and the frame is a toughened material that's far stronger than the One.
For every other reason other than waterproof ability, I would choose the One.
The S3 is incredibly fragile. Two people I know have shattered their screens, one of them trice, purely from dropping them from around 1 foot high.

biffsmash said:
The S3 is incredibly fragile. Two people I know have shattered their screens, one of them trice, purely from dropping them from around 1 foot high.
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This is certainly true, so annoying. It's not a particularly grippy phone either - I dropped it twice in a year, both pretty minor but the screen cracked both times. I only claimed on insurance so I could sell it...
And thanks for the helpful response, much more useful than everyone who seems to know everything about how I care for my possessions.
Seems their is no specific comments around the One being particularly bad with minor liquid contact so I'll take that as a good sign, swayiing towards sticking with the one at the moment.

The xperia isn't sturdier at all, saying that all phones when naked are pretty weak, none of them will take a 6 foot fall in the right place, so with that in mind the only reason to move to the xperia is because you fear dropping it in water and or you plan to use it under water or around it.
For me the One is the best phone of the year for many reasons, you have to weigh up what suits you best.
Leaving your phone in wet anything is pretty stupid though, would you leave 500 quid in damp jeans? Your laptop in a wet environment? No, so don't do it with your phone.
Sent from my Transformer Prime TF201 using xda premium
---------- Post added at 11:38 PM ---------- Previous post was at 11:35 PM ----------
Forgot to mention, liquid damage of any kind is a guessing game unless you plan to test each component, most of which the end user can't test anyway, I always assume the worst when it comes to liquid damage, that way i'm covered, plus thats what insurance is for.
If it's just a bit of water on the screen and nothing has seaped into the handset itself then you may be ok, but if it has gone into the handset then theres no telling what damage has been done.
Sent from my Transformer Prime TF201 using xda premium

Related

[Q] Future damage on HTC One

I can't decide between the HTC One and the GS4 for one reason only: body damage. All the reviews so far have been about the usual stuff, but no one mentions what possibly could happen in the future. Now, all my previous phones have been plastic, and the scratches and damages have been minimal. But I was just wondering, with the metal and all, how badly it would get affected? Would the body degrade after a year?
Some reports say that the S4 is worse than the One or Iphone 5 in terms of durability. But i want to hear from the users themselves what the reality is.
P.S: I won't use a case, because i'm not about to buy a good phone and ruin its looks with a case.
Appreciate your honest feedback!
Thanks
kingzain900 said:
I can't decide between the HTC One and the GS4 for one reason only: body damage. All the reviews so far have been about the usual stuff, but no one mentions what possibly could happen in the future. Now, all my previous phones have been plastic, and the scratches and damages have been minimal. But I was just wondering, with the metal and all, how badly it would get affected? Would the body degrade after a year?
Some reports say that the S4 is worse than the One or Iphone 5 in terms of durability. But i want to hear from the users themselves what the reality is.
P.S: I won't use a case, because i'm not about to buy a good phone and ruin its looks with a case.
Appreciate your honest feedback!
Thanks
Click to expand...
Click to collapse
I had an S3 prior to my One, and have vowed not to go plastic again, as after 12 months my S3 especially the back was covered in ugly scratches, even the plastic case I had on for a month scratched the S3.
The One is made from an aluminium alloy since Aluminium as a pure metal I am sure is way too soft, I think Al-Mg-Si is probably the elements but I dont know the mix.
http://en.wikipedia.org/wiki/Aluminium_alloy
Try this one
http://www.5stareasyofficesupplies....master-Yellow-Phone-Sim-Free&IdProduct=879095
Sent from my HTC One using Tapatalk 2
schrickm5 said:
I had an S3 prior to my One, and have vowed not to go plastic again, as after 12 months my S3 especially the back was covered in ugly scratches, even the plastic case I had on for a month scratched the S3.
The One is made from an aluminium alloy since Aluminium as a pure metal I am sure is way too soft, I think Al-Mg-Si is probably the elements but I dont know the mix.
http://en.wikipedia.org/wiki/Aluminium_alloy
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Oh I didn't know that the S3 could get that bad. Most people have said that plastic handles it well. Thanks for your help though.
seanicca said:
Try this one
http://www.5stareasyofficesupplies....master-Yellow-Phone-Sim-Free&IdProduct=879095
Sent from my HTC One using Tapatalk 2
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What a wonderful on-topic post! Thank you soooo much for your kind help and tip. You have solved all my problems.
After having my One for a week , I have managed to bump into the corner of the table and that corner tap into the camera area and shattered the lens cover and damaged the camera modules, it wasn't hard but with sheer bad luck it dented the surrounded area (hardly visible due to no scratches) but it's there.
dethree said:
After having my One for a week , I have managed to bump into the corner of the table and that corner tap into the camera area and shattered the lens cover and damaged the camera modules, it wasn't hard but with sheer bad luck it dented the surrounded area (hardly visible due to no scratches) but it's there.
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Oh jeez that sucks! I hope you had warranty.
kingzain900 said:
What a wonderful on-topic post! Thank you soooo much for your kind help and tip. You have solved all my problems.
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Seriously, if people thought about what could happen in the future no one would buy anything. Like you I don't really like cases but after paying nearly £500 on this phone I decided to buy a nillkin case off eBay for under £5 and it hardly adds any bulk to the phone, I've still had people ask what phone I've got and been impressed
http://www.ebay.co.uk/itm/Black-Nillkin-Matte-Back-Hard-Cover-Case-LCD-Guard-HTC-One-M7-LTE-64GB-32GB-/130869235452?_trksid=p5197.m1992&_trkparms=aid%3D111000%26algo%3DREC.CURRENT%26ao%3D1%26asc%3D14%26meid%3D7468025070692046485%26pid%3D100015%26prg%3D1006%26rk%3D1%26sd%3D130869235452%26
seanicca said:
Seriously, if people thought about what could happen in the future no one would buy anything. Like you I don't really like cases but after paying nearly £500 on this phone I decided to buy a nillkin case off eBay for under £5 and it hardly adds any bulk to the phone, I've still had people ask what phone I've got and been impressed
http://www.ebay.co.uk/itm/Black-Nillkin-Matte-Back-Hard-Cover-Case-LCD-Guard-HTC-One-M7-LTE-64GB-32GB-/130869235452?_trksid=p5197.m1992&_trkparms=aid%3D111000%26algo%3DREC.CURRENT%26ao%3D1%26asc%3D14%26meid%3D7468025070692046485%26pid%3D100015%26prg%3D1006%26rk%3D1%26sd%3D130869235452%26
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Ah that's a really nice case. Thanks. Minimal and clean. I was looking at a DoubleDip case as well but it seems a bit odd. This is definitely cheaper and better.

Should I buy the HTC One?

I'm thinking of purchasing an HTC One, but I'm a little bit skeptical because of the durability of the camera lens. There have been many posts about the lens breaking due to temperature issues, and this is hindering me from buying the phone. To those who haven't experienced this issue, is it worth buying for, and are there any ways that could be done to prevent the lens on the HTC One to crack? Thanks.
ipeemyself said:
I'm thinking of purchasing an HTC One, but I'm a little bit skeptical because of the durability of the camera lens. There have been many posts about the lens breaking due to temperature issues, and this is hindering me from buying the phone. To those who haven't experienced this issue, is it worth buying for, and are there any ways that could be done to prevent the lens on the HTC One to crack? Thanks.
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I have used my phone in temperatures so hot it has shut itself off, twice, to the point where touching it hurts, and my camera lens is perfectly intact. I know a friend who uses his One pretty often for gaming and his gets hot too, and his has fallen over 10 times (the back housing looks terrible :crying and his camera lens has yet to see a single scratch (even I wonder how...). Point being, the camera lens is tough to break, ever since the One X. Don't ever take the word of the few 2 or 3, when the rest of the 2,000 or 3,000 are enjoying similar or even equal set ups :highfive:
Luisit0 said:
I have used my phone in temperatures so hot it has shut itself off, twice, to the point where touching it hurts, and my camera lens is perfectly intact. I know a friend who uses his One pretty often for gaming and his gets hot too, and his has fallen over 10 times (the back housing looks terrible :crying and his camera lens has yet to see a single scratch (even I wonder how...). Point being, the camera lens is tough to break, ever since the One X. Don't ever take the word of the few 2 or 3, when the rest of the 2,000 or 3,000 are enjoying similar or even equal set ups :highfive:
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I think you should check out the XDA thread on the HTC One camera lens shattering.
ipeemyself said:
I think you should check out the XDA thread on the HTC One camera lens shattering.
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I did, but it honestly seems as if that guy had it happen by accident.. I mean, even I have by mistake hit the wall or desk with my phone in my pocket and the phone was the one actually recieving the hit, not a ding or scratch and even less a crack.. I also put the phone with the screen facing inside and the back outside when in my pocket.
Luisit0 said:
I did, but it honestly seems as if that guy had it happen by accident.. I mean, even I have by mistake hit the wall or desk with my phone in my pocket and the phone was the one actually recieving the hit, not a ding or scratch and even less a crack.. I also put the phone with the screen facing inside and the back outside when in my pocket.
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alright thanks for the reply. so i shouldn't worry about the camera lens being too fragile right? I don't want to spend $500 on a phone and have to pay for repairs for poor manufacturing on the camera.
ipeemyself said:
alright thanks for the reply. so i shouldn't worry about the camera lens being too fragile right? I don't want to spend $500 on a phone and have to pay for repairs for poor manufacturing on the camera.
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Click to collapse
Not really, those lenses are actually pretty tough to crack... I really can't imagine more than maybe hitting the corner of a table or a raised pointy object with the lense, maybe a fall with a tpu case since camera lenses are never covered... But outside of a hard/unplanned impact where the lens took all the force, I can't imagine a regular, everyday scenario where the camera lens would actually break by just using it... Heck, look up Poetic Atmosphere case on youtube, that case is HELL to get on and off... I feared cracking my screen and camera lens when taking it off cause I applied a lot of preassure, both glasses are still holding on strong
ipeemyself said:
I'm thinking of purchasing an HTC One, but I'm a little bit skeptical because of the durability of the camera lens. There have been many posts about the lens breaking due to temperature issues, and this is hindering me from buying the phone. To those who haven't experienced this issue, is it worth buying for, and are there any ways that could be done to prevent the lens on the HTC One to crack? Thanks.
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Click to collapse
I think that buying an HTC device in general is a gamble. their QC is very bad. I had a desire which was amazing. then I bought a ONE X It's in repairs for a year now and nothing functioning with it. now I have the ONE for about a month now and guess what? I have dust on the inner part of my screen, the top bit of the digitizer is not working and have the known problem of the pink haze while taking pictures in low light.
for me, the camera lens is fine, you need to be careful about other stuff.
eranbaruch said:
I think that buying an HTC device in general is a gamble. their QC is very bad. I had a desire which was amazing. then I bought a ONE X It's in repairs for a year now and nothing functioning with it. now I have the ONE for about a month now and guess what? I have dust on the inner part of my screen, the top bit of the digitizer is not working and have the known problem of the pink haze while taking pictures in low light.
for me, the camera lens is fine, you need to be careful about other stuff.
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the color hue is normal in low light, stupidly normal if u ask me... dunno why it does it, but i dont like it still, it only happens on the most darkest of places with barely any light... dust in ur screen? thats why carriers replace One devices if they come with that screen bump issue or the gap issue is too serious, it's practically mandatory for them to replace the device if it has those manufacturer defects (already been talked about since the phone was released, btw). the digitizer area not working u may already know it's because of the dust. anyway, mine was one of the many One's that didn't have any screen gap or bump, so no dust in mine
to be brutally honest, buy the damn phone. its a beast, and until you encounter a problem, dont worry about it. Ive had mine naked for 3 months, and no scratches, dings, dents, build issues, nothing. dont let a bad apple ruin the bunch.
Toxicoblivion said:
to be brutally honest, buy the damn phone. its a beast, and until you encounter a problem, dont worry about it. Ive had mine naked for 3 months, and no scratches, dings, dents, build issues, nothing. dont let a bad apple ruin the bunch.
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+1, I just use a case cause I get distracted easily and sometimes accidents happen... Rarely, but, u never know XD do u use a screen protector? Mine collects more finger prints than the very screen and it's kinda beat up, so I was considering taking it off...
Luisit0 said:
+1, I just use a case cause I get distracted easily and sometimes accidents happen... Rarely, but, u never know XD do u use a screen protector? Mine collects more finger prints than the very screen and it's kinda beat up, so I was considering taking it off...
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No never have. Screen is Gorilla Glass V2. Why would you need a screen protecter unless your draggin keys, shards, or something rugged against it. I have no scratches on my phone.
AT&T HTC One | ARHD 12.1
Tbalden Perf Kernel 2.1.4 UV/OC/UC
Toxicoblivion said:
No never have. Screen is Gorilla Glass V2. Why would you need a screen protecter unless your draggin keys, shards, or something rugged against it. I have no scratches on my phone.
AT&T HTC One | ARHD 12.1
Tbalden Perf Kernel 2.1.4 UV/OC/UC
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Well, only reason I'm using one is cause the One X had GG2 too but it got scratched while in my pocket :/ really have no idea how it happened cause I always keep my pockets clean, plus the One I'm using right now is a warranty replacement, the previous One (sold to me by a friend who didn't know he had 304 days of warranty on the phone) had some scratches on the screen, but it was obviously abused lol it had dings n all, he rlly doesnt take care of his phones... I'm glad he now has an S4 XD
Luisit0 said:
Well, only reason I'm using one is cause the One X had GG2 too but it got scratched while in my pocket :/ really have no idea how it happened cause I always keep my pockets clean, plus the One I'm using right now is a warranty replacement, the previous One (sold to me by a friend who didn't know he had 304 days of warranty on the phone) had some scratches on the screen, but it was obviously abused lol it had dings n all, he rlly doesnt take care of his phones... I'm glad he now has an S4 XD
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Me to while in my pocket With the HTC one I never had scratches on my previous devices maybe the screen quality i had was bad but im going to send it to the my carrier back along With soms other problems.
Sent from my HTC One using xda premium
---------- Post added at 08:40 AM ---------- Previous post was at 08:39 AM ----------
Toxicoblivion said:
to be brutally honest, buy the damn phone. its a beast, and until you encounter a problem, dont worry about it. Ive had mine naked for 3 months, and no scratches, dings, dents, build issues, nothing. dont let a bad apple ruin the bunch.
Click to expand...
Click to collapse
I had a scratch in nowtime but my previous devices never im really taking care of it.
Sent from my HTC One using xda premium
ipeemyself said:
I'm thinking of purchasing an HTC One, but I'm a little bit skeptical because of the durability of the camera lens. There have been many posts about the lens breaking due to temperature issues, and this is hindering me from buying the phone. To those who haven't experienced this issue, is it worth buying for, and are there any ways that could be done to prevent the lens on the HTC One to crack? Thanks.
Click to expand...
Click to collapse
HTC have sold over 5 million of these units... people without problems do not report that they do not have problems, it's only those that do which make up a very tiny percentage
Just my $0.02 for what it's worth.... I traded an SGS4 locally for my HTC One and I only had it 3 days when I broke the LCD. Mind you, I had an Incipio Feather case on it (which does nothing for shock and more to prevent scratches). Here's the weird part, I dropped it literally 6-10" at most on to a ceramic tile floor. The display did NOT shatter upon impact. I picked it up, examined it... Everything looked fine and then I sat it down on a marble countertop and right there before my very eyes I watched the LCD glass spiderweb as I heard the creaking sounds of the glass cracking. It was the MOST bizarre experience. A) I've never broken a display before and B) I typically take VERY good care of my devices since I usually buy off contract every 6 months or so. I sent it in to an authorized HTC repair center, paid $180 and they fixed my device flawlessly. My One is still in MINT condition. I think as long as you take care of your device you won't have a problem with the camera lense. Taking into consideration that thread you pointed out I'm surprised my cam lense didn't break too. But, it didn't. I was very pleased with HTC's efficiency at repairing my device but was worried they wouldn't reassemble it well. My worries were not justified. Take it for what it's worth to you.
Sent from my HTC One™
Great news guys, I just picked it up. hope all goes well. *fingers crossed*
Luisit0 said:
Well, only reason I'm using one is cause the One X had GG2 too but it got scratched while in my pocket :/ really have no idea how it happened cause I always keep my pockets clean, plus the One I'm using right now is a warranty replacement, the previous One (sold to me by a friend who didn't know he had 304 days of warranty on the phone) had some scratches on the screen, but it was obviously abused lol it had dings n all, he rlly doesnt take care of his phones... I'm glad he now has an S4 XD
Click to expand...
Click to collapse
Maybe im just insanely lucky then. Idk. But, no scratches, no QC problems, no problems at all. I have no complaints. This phone is rugged even while naked, which is sweet because it lets me enjoy that super premium feel when i get to hold it.
AT&T HTC One | ARHD 12.1
Tbalden Perf Kernel 2.1.4 UV/OC/UC
---------- Post added at 11:34 AM ---------- Previous post was at 11:33 AM ----------
ipeemyself said:
Great news guys, I just picked it up. hope all goes well. *fingers crossed*
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Looking sweeeeeeeeeet. Hope you enjoy it.
AT&T HTC One | ARHD 12.1
Tbalden Perf Kernel 2.1.4 UV/OC/UC

Found a first case of a cracked back side

https://translate.google.com/transl...ny-xperia-z3-ja-z3-compact&edit-text=&act=url (original: http://kiip.ee/arvustus-sony-xperia-z3-ja-z3-compact/ )
One long and "clean" crack. According to the review(er), the crack happened inexplicably; they did some tests with water and dust/sand, but no drop tests.
It makes me wonder if the Z3C has significant overheating issues. It could be that the excessive heat from 4k recording induces a temperature shock to the glass if it is exposed to cold water shortly after.
Looking at the direction of the crack, it's unlikely that it's the result of "pocket flex"
No don't tell me that! Now I feel like I certainly need a case.
wikitiki said:
No don't tell me that! Now I feel like I certainly need a case.
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Since the review doesn't mention anything about an impact to the glass, if it is indeed due to overheating, then a case would likely only increase the risk of cracking.
One possibility is that it happened during 4k video recording, since that's the one activity that makes the phone heat up the most.
But of course, there is also still the possibility that something went wrong during the tempering procedure of the glass back panel of this particular unit. Or maybe the sand test made some micro scratches and caused a weakness? We just can't know for sure.
wikitiki said:
No don't tell me that! Now I feel like I certainly need a case.
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Click to collapse
That's what I don't understand about 'you people'. Why would you use it without any case or so? It should be more then normal to protect such an expensive device somehow.
An accident is so easily made even if it's not your fault, but why take the risk?
Sent from my C6603
Yeah so avoid 4k unless you really need to record it. It seems like several Z2 owners have been experiencing cracked screens. Some were lucky and able to get theirs replaced under Sony warranty but some others aren't. Found that the warranty reviewers would often blame it on the owner for damaging it. I'm just worried that if this is a common issue, we would have to pay for repairs.
Dsteppa said:
That's what I don't understand about 'you people'. Why would you use it without any case or so? It should be more then normal to protect such an expensive device somehow.
An accident is so easily made even if it's not your fault, but why take the risk?
Sent from my C6603
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Click to collapse
While using a case is generally a good idea, it would actually - as I said earlier - increase the risk of cracking if it did indeed happen due to overheating, because a case will make it harder for the heat to dissipate.
And for a phone of which one of its main features is its beautiful design, it's kind of a shame if you must hide that design 24/7 in a case.
degraaff said:
While using a case is generally a good idea, it would - as mentioned in above - only increase the risk of cracking if it did indeed happen due to overheating, because a case will make it harder for the heat to dissipate.
Also, for a phone of which one of its main features is its beautiful design, it is kind of a shame if you have to hide that design 24/7 with a case.
Click to expand...
Click to collapse
Yeah, but in a perfect world you never drop your phone and does the screen never crack without a reason.
Of course the feature of a phone is to look nice, but drop it once or twice and you might have a whole lot of headache, just because you refused to use a case.
Sent from my C6603
Dsteppa said:
Yeah, but in a perfect world you never drop your phone and does the screen never crack without a reason.
Of course the feature of a phone is to look nice, but drop it once or twice and you might have a whole lot of headache, just because you refused to use a case.
Sent from my C6603
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Again, there's no mention of a drop in the review; it cracked inexplicable as the review states. Cracks from drops or impacts also usually look a lot messier.
degraaff said:
Again, there's no mention of a drop in the review; it cracked inexplicable as the review states. Cracks from drops or impacts also usually look a lot messier.
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Click to collapse
Yeah I know there isn't I read it, but it's not only about the review. There is a saying that goes: Better safe then sorry.
Nowadays people use their phone for a lot more things then just calling/texting people, you can lose so many valuable files when your phone breaks, so why take that risk?
Dsteppa said:
Yeah I know there isn't I read it, but it's not only about the review. There is a saying that goes: Better safe then sorry.
Nowadays people use their phone for a lot more things then just calling/texting people, you can lose so many valuable files when your phone breaks, so why take that risk?
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Click to collapse
Right. Well then it would be best to use one of these cases with holes in them, for not increasing the risk of cracking from heat.
I suppose that the good thing about a glass back is that, unless it is very wet, it actually "sticks" to your skin much more than any matte plastic back, so the risk of dropping is lower which compensates for its fragility. I tested this by holding my phone (xperia acro s with a soft-touch plastic back) backwards. When I put the phone on my hand with the display facing down, I can hold my hand in a much steeper angle and the phone will only start to slide off very slowly. But if I put the phone on my hand with the plastic back facing down, it will very quickly slide off at a 45 degree angle.
What is the Z3C back made from?
SenK9 said:
What is the Z3C back made from?
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Glass, I think this crack confirms that. There's no certainty about which brand the glass is from though. Some say Dragontrail, others say Gorilla Glass 3. The official product page just mentions "tempered glass"
degraaff said:
Glass, I think this crack confirms that. There's no certainty about which brand the glass is from though. Some say Dragontrail, others say Gorilla Glass 3. The official product page just mentions "tempered glass"
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Click to collapse
Since the Xperia Z, people are wondering what kind of glass it is, Sony never said what it is and just referred to it as tempered glass.
Its probably just regular ass glass haha
maybe put THIS on and the risk would be greatly reduced?
ah_hin said:
maybe put THIS on and the risk would be greatly reduced?
Click to expand...
Click to collapse
The rhino shield is a perfect impact protection but I doubt it will protect the glass when the temperature chances too quickly.
Sent with my Xiaomi MI2 with Tapatalk Pro
ah_hin said:
maybe put THIS on and the risk would be greatly reduced?
Click to expand...
Click to collapse
Well, went through the reviews on Amazon and found -though generally good- somewhat mixed feedback, especially when it comes down to durability. My current Xperia M is equipped with a regular screen protector foil and it did not need any replacement since about a year. But what really keeps me off is the price of some 25$ (front) or 29$ (front and back) Rhino is calling, so one can get 10+ regular foils for that.
Anyhow, my new Z3C (hope it'll be shipped sooner ) will immediatly be foiled and secured by a case.
I hate cases, I have never had one I liked, so I end up using my phones without a case. I'll do the same with the Z1C.
There is now also a first case of screen shatter by accidental drop: https://www.youtube.com/watch?v=TIFgcCoWEZs
Supposedly it fell into concrete from around pocket height.
It's also notable how there are actually chunks out of the plastic frame, rather than just scuffs.
Update: the surface texture of the concrete was "a little rough" according to the person who dropped it.

Glass breaks easily in back pocket!

I guess the subject says it all but just to be clear. I put my brand new Z3 Compact in my back pocket, too it out 2 minutes later and had a nice crack over the screen. The durability of the Z3 Compact screen is just a joke when it breaks this fast.
I carried my old HTC One S in my back pocket for the last 2.5 year and it just has some scratches (it also survived some nasty falls).
I've contacted Sony for support and I'm curious how they will respond...
marcfonteijn said:
I guess the subject says it all but just to be clear. I put my brand new Z3 Compact in my back pocket, too it out 2 minutes later and had a nice crack over the screen. The durability of the Z3 Compact screen is just a joke when it breaks this fast.
I carried my old HTC One S in my back pocket for the last 2.5 year and it just has some scratches (it also survived some nasty falls).
I've contacted Sony for support and I'm curious how they will respond...
Click to expand...
Click to collapse
You must have buttocks made of steel.
I'm pretty sure it didn't just sponaneously crack in your back pocket, you must have sat down or something while it was in there.
By the way, keeping your phone in your back pocket is like asking for it to be stolen by pickpockets.
The biggest joke here must the be that you're angry and surprised that a phone breaks when carrying it in you're back pocket.
Skickat från min LG-V500 via Tapatalk
degraaff said:
You must have buttocks made of steel.
I'm pretty sure it didn't just sponaneously crack in your back pocket, you must have sat down or something while it was in there.
By the way, keeping your phone in your back pocket is like asking for it to be stolen by pickpockets.
Click to expand...
Click to collapse
^This...
tribemac said:
The biggest joke here must the be that you're angry and surprised that a phone breaks when carrying it in you're back pocket.
Skickat från min LG-V500 via Tapatalk
Click to expand...
Click to collapse
...and this^^^
I get the impression that the black version seems to be more sensitive.... Fingers crossed 'cause I got the white one
I suppose you didn't use a case or protection of any kind?
I hope Sony say 'Tough titties don't sit on your phone moron!'
Seriously what do people expect...
Looks like some scratches on the right side as well as a chip. Your leaving a lot out it wasn't just a "stuck it in my back pocket and it broke".
Even tho phones never used to break in back pockets, suddenly iPhone 6 and now z3c owners are saying, what do you expect.
I'd expect a phone to not be weaker than the old ones actually.
Hope you get it sorted op.
i'm sure they broke too. but no one took the time to post about it until now because they knew that it was their fault for breaking it. now all of a sudden, they are like, hey i should tell everyone about this because it makes me cool.
I carry my Z3C naked, not a single scratch yet.
qbert456 said:
Even tho phones never used to break in back pockets, suddenly iPhone 6 and now z3c owners are saying, what do you expect.
I'd expect a phone to not be weaker than the old ones actually.
Hope you get it sorted op.
Click to expand...
Click to collapse
Phones are steadily getting larger & thinner, you don't need to be a rocket scientist to figure out that sitting on your phone isn't going to do it a world of good.
In other news: camera in phones aren't as good as dedicated cameras.. (thought I'd better mention that too, as that's something else many people have difficulty grasping)
you're right, planes have got larger, thinner (skinned) and lighter too .
Best not fly anymore then as by your rationale we should expect breakage and not expect improvements as technology advances.
qbert456 said:
you're right, planes have got larger, thinner (skinned) and lighter too .
Best not fly anymore then as by your rationale we should expect breakage and not expect improvements as technology advances.
Click to expand...
Click to collapse
People too seem to have got larger and more thin skinned...
I'm not sure how to spell this out.
The laws of physics dictate, larger thinner objects are more likely to break/bend when pressure/weight is applied than smaller fatter ones.
Nothing to do with technology, people need to stop being sheep and apply a little common sense, before doing stupid things then 'blaming the technology' - take some responsibility for yourself ffs.
My Z3C was in front pocket (not very tight pants) and front screen was cracked with no reason.
dl.dropboxusercontent.com/u/2926416/IMG_0445.JPG
dl.dropboxusercontent.com/u/2926416/IMG_0434.JPG
marcfonteijn said:
I guess the subject says it all but just to be clear. I put my brand new Z3 Compact in my back pocket, too it out 2 minutes later and had a nice crack over the screen. The durability of the Z3 Compact screen is just a joke when it breaks this fast.
I carried my old HTC One S in my back pocket for the last 2.5 year and it just has some scratches (it also survived some nasty falls).
I've contacted Sony for support and I'm curious how they will respond...
Click to expand...
Click to collapse
that is basically identical the crack that i had except mine was on the back. Mine is back with Sony at the moment! mine was in my front pocket though.
Just because manufactures make the phone thinner and lighter does not mean the way people use them are any different. people still put them in pockets etc. I have kept my nexus 5 in my back pocket for ages, sat down on it etc and its not cracked. (im 6ft4 and about 17st) i get my sony and breaks in 5 days...when its in the front pocket. There are making things lighter and thinner sure but not to the point where i have to make sure i carry a phone in bubble wrap because they cant make it strong enough for everyday use. Something is wrong with the phones not with the way are they being carried!
tribemac said:
The biggest joke here must the be that you're angry and surprised that a phone breaks when carrying it in you're back pocket.
Skickat från min LG-V500 via Tapatalk
Click to expand...
Click to collapse
Quoted for truth
You really should get a phone with more durable material if you plan to pocket it. It's just common sense it is fragile..... Belt clip for me!
Glass on Back Of Xperia Z3 C may be inferior.
Inferior meaning not the Asahi Dragontrail or Gorilla Glass 3
Equivalent we HOPE is on the front.
Does Sony specify exactly what is on the front of these phones ?
And I think the specs on the back glass are more vague.
Seems like design flaw / substitution glass or maybe illogical
design flaw.
One of main reasons I want a phone this
size is to put in front pocket and carry ..
Use to play Internet Radio while I work and
browse play on when not working.
In a good case is this phone rugged enough for physically active
People ? Or too fragile .
robertkoa said:
Inferior meaning not the Asahi Dragontrail or Gorilla Glass 3
Equivalent we HOPE is on the front.
Does Sony specify exactly what is on the front of these phones ?
Seems like design flaw / substitution glass or maybe illogical
design flaw.
One of main reasons I want a phone this
size is to put in front pocket and carry ..
Use to play Internet Radio while I work and
browse play on when not working.
In a good case is this phone rugged enough for physically active
People ? Or too fragile .
Click to expand...
Click to collapse
The front glass seems good, no micro scratches so far. I'm just going to get me a Spigen Ultra Hybrid clear bumper case as soon as it comes out for the Z3C, then it'll be fine.
Right now I have this as a temporary case: http://www.mobilefun.co.uk/flexishield-sony-xperia-z3-compact-gel-case-frost-white-p49135.htm
Some people seem to think scratch resistant = shatterproof. Actually the most scratch resistant materials like diamond etc are not hard to shatter/break at all. It has nothing to do with one another.
I was going to buy the Z3c and apply a shatter resistant film on the front and back, but that only protects from knocks to the panel from resonating and breaking the glass, not from pressure from lifting your leg with the phone in your front pocket.
If anyone has a go-to brand of protective film they use to prevent breaking (not so much scratching, as I can replace the film every now and again), I want to know!

Glass cracking by itself

I have gathered up reports of the glass cracking by itself, and have come up with 6 reports already. Very concerning considering the availability of the phone. If you have a similar problem happening to you, please do post here, and if possible, please fill out this survey.
Thanks
Currently at 10 reports.
1. http://forum.xda-developers.com/showpost.php?p=55904325&postcount=7
2. http://forum.xda-developers.com/showpost.php?p=55861318&postcount=14 / http://forum.xda-developers.com/showpost.php?p=55861158&postcount=34
3/4. http://talk.sonymobile.com/t5/Xperi...cked-shattered-on-it-s-own/m-p/844031#U844031 (2 posts in this)
5/6. http://talk.sonymobile.com/t5/Xperia-Z3-Compact/Cracked-screen/m-p/843849#U843849 (2 posts in this)
7. http://talk.sonymobile.com/t5/Xperia-Z3-Compact/Cracked-screen/m-p/843849#U843849
8. http://www.reddit.com/r/SonyXperia/comments/2iv7sq/z3c_back_glass_cracked_eta_on_replacement_parts/
9. http://talk.sonymobile.com/t5/Xperia-Z3-Compact/Probable-PRODUCTION-FAULT-glass-broke-from-2cm-drop-add-your/m-p/846827/highlight/true#M525
10. http://talk.sonymobile.com/t5/Xperia-Z3-Compact/Probable-PRODUCTION-FAULT-glass-broke-from-2cm-drop-add-your/m-p/849689/highlight/true#M636
Lets say they sold 1000 phones so far, I would guess more but lets be very conservative. 6 "cracking by itself" in 1000 phones = .6% chance
I think we should post on this over and over since it is such a huge chance of happening.
Two of those are also the same person.
The screen is ridiculous flimsy. Putting pressure on the screen easily distorts the display. Sony went cheap with the glass. Don't sit on it, that's for sure.
maven1975 said:
The screen is ridiculous flimsy. Putting pressure on the screen easily distorts the display. Sony went cheap with the glass. Don't sit on it, that's for sure.
Click to expand...
Click to collapse
Lulz. Don't forcible bend you're phone and don't sit on it. Grade A advice.
Also, if you're Z3C is that flimsy, return it, cause mine certainly isn't that flimsy.
Crewville96 said:
Lulz. Don't forcible bend you're phone and don't sit on it. Grade A advice.
Also, if you're Z3C is that flimsy, return it, cause mine certainly isn't that flimsy.
Click to expand...
Click to collapse
Mine is solid too. No flex or distortion at all. And I would say 0.6% is a bit high. Their total sales are probably greater than 1000 by now. Probably closer to 1500 so that's more like .03 - .04%
But not all the 1500 user complain on XDA or the web...
Crewville96 said:
Lulz. Don't forcible bend you're phone and don't sit on it. Grade A advice.
Also, if you're Z3C is that flimsy, return it, cause mine certainly isn't that flimsy.
Click to expand...
Click to collapse
Who said anything about bending?
There are YouTube videos showing the issues with the screen/glass.
I am receiving a second Z3C in the office Friday. I will check it report back.
As for sitting on a phone, this should not be an issue. Everyone is acting as if this was never acceptable practice. I understand that things have changed and phones are getting thinner. However, would you not think a portable compact phone should be purchased for pocketability? I think it's outrageous people are so quick to dismiss and write off this simple and basic concept. And for what? For the sake of being a fan of a company that only wants your money? Apple, Sony, Samsung... They don't give a crap about the consumer.
Pocketability, to me, has never meant you can put a glass phone in your rear pocket.
maven1975 said:
Who said anything about bending?
There are YouTube videos showing the issues with the screen/glass.
I am receiving a second Z3C in the office Friday. I will check it report back.
As for sitting on a phone, this should not be an issue. Everyone is acting as if this was never acceptable practice. I understand that things have changed and phones are getting thinner. However, would you not think a portable compact phone should be purchased for pocketability? I think it's outrageous people are so quick to dismiss and write off this simple and basic concept. And for what? For the sake of being a fan of a company that only wants your money? Apple, Sony, Samsung... They don't give a crap about the consumer.
Click to expand...
Click to collapse
WHY would you put your phone in your rear pocket and sit on it? It's bad for your back and CERTAINLY bad for any thin piece of technology with glass on it!
Not to mention rear pockets are easy targets for pick pockets...
degraaff said:
WHY would you put your phone in your rear pocket and sit on it? It's bad for your back and CERTAINLY bad for any thin piece of technology with glass on it!
Not to mention rear pockets are easy targets for pick pockets...
Click to expand...
Click to collapse
I'm not concerned about pick pockets. If they want my phone, the could take it from my hands just as easily. So, I guess we are not to put our wallets in our rear pocket either?
I don't sit on it for long periods of time. More time than not, it is out of my pocket while seated. The issue I have is with these excuses for manufactures. I'm not starting a lawsuit or demanding a refund. I'm simply just annoyed by the arrogance displayed. Pointing the finger at consumers for using said devices the way they have been used for years.
I can see the phablet argument. Those devices should not be on your pockets. (brief periods of time) But seriously, a compact phone that risks damage by pocket? That's hardly looking at the real audience your catering too.
Its not damage by pocket. Its damage by weight and force.
Sent from my Nexus 5
My rear glass cracked by itself. I have had my phone since launch (2 weeks now), and used it with care. There was not a single (micro-) scratch on it (no protection), never dropped or otherwise misused. So as to the reports they are scratchy - imho that's not true.
I put the phone on my desk, picked it up 30 minutes later, and noticed the rear glass was cracked. Picture attached. As you can see this is not the kind of cracking you get from dropping, smashing, or putting tension on it. The crack is beneath the surface - I can't feel it. The phone is on it's way back to the shop now, and I'll hope it will be a warranty thing.
Also, on a major Dutch tech-forum there are several stories about cracking glass (3 or 4 now, did't keep count).
It's a real thing! :crying:
CollinsJ said:
Lets say they sold 1000 phones so far
Click to expand...
Click to collapse
Then they'd better shut down their smartphone department considering Apple sold 10 million units on the first weekend and the Z3C got really good previews :cyclops:
Please stop this discussion on back pockets, whether or not that pocket is suitable for phones is not for discussion here. All the reports I posted said front pockets, and that is concerning.
JorgV said:
My rear glass cracked by itself. I have had my phone since launch (2 weeks now), and used it with care. There was not a single (micro-) scratch on it (no protection), never dropped or otherwise misused. So as to the reports they are scratchy - imho that's not true.
I put the phone on my desk, picked it up 30 minutes later, and noticed the rear glass was cracked. Picture attached. As you can see this is not the kind of cracking you get from dropping, smashing, or putting tension on it. The crack is beneath the surface - I can't feel it. The phone is on it's way back to the shop now, and I'll hope it will be a warranty thing.
Also, on a major Dutch tech-forum there are several stories about cracking glass (3 or 4 now, did't keep count).
It's a real thing! :crying:
Click to expand...
Click to collapse
So I take it that the phone wasn't cracked before putting on the table? Did you something on the phone before that could have caused it to heat up?
I've put together a Google forms survey to collect some objective breakage data:
Sony Xperia Z3 / Z3 Compact - Glass Survey
Please take some time to complete the survey whether you've experienced a breakage or not, it's important to have a complete set of data. You will be able to view the survey results after submitting the form.
darkgoon3r96 said:
So I take it that the phone wasn't cracked before putting on the table? Did you something on the phone before that could have caused it to heat up?
Click to expand...
Click to collapse
No, I'm quite sure it wasn't. As far as I know it was idle, just being stand-by .
"spontaneous crack"
like all the screen cracks ive seen before. Most of the time the user actually cracked it (fall, sit on it, etc.. but mostly falls where "oh im lucky nothing broke") and with some more use the crack propagated. yeah with plastic or metal it woulnt propagate tho.
bilboa1 said:
"spontaneous crack"
like all the screen cracks ive seen before. Most of the time the user actually cracked it (fall, sit on it, etc.. but mostly falls where "oh im lucky nothing broke") and with some more use the crack propagated. yeah with plastic or metal it woulnt propagate tho.
Click to expand...
Click to collapse
Yeah, until someone is watching at the exact moment their phone spontaneously cracks, I'm not believing it. The way some people talk about the Z3C is like if you breathe on it too hard it will shatter instantaneously. My wife dropped her's from chest height onto hardwood floor with no case, screen protector, nothing. Not a scratch. Yet other people, drop it from a foot up, or having it leaning an it just tips over, and breaks... seems odd. Not calling these people liars, just that there must be more to it than that. Probably something along the lines of what bilboa1 said.

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