Sensor problem - One (M7) Q&A, Help & Troubleshooting

My fone is having a sensor problem when i dtart a call and put it on ear the psensor dosent turn off the screen but as i took it away from ear and again put it on it works......its quite wired
Sent from my HTC One using xda premium

Yeah, I have heard about that proximity sensor problem happening on some 4.2.2 based ROMs. There was a fix for it some where, I am pretty sure.
Yup, here you go: http://forum.xda-developers.com/showthread.php?t=2318901&highlight=proximity

Thanks a ton buddy it worked for me.......:thumbup:
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Related

Should home and back be illuminated ?

My home and my back arent illuminated I'm sure they were when I got the phone
Reviews show them lit .. before I ring 3 for a replacement I want to check
Thanks
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cover the 2 sensors on the top left with a piece of folded paper or something, do they light up?
Ah yes .. I'm sat under a bright light doooh thank you
Thought my home and back was faulty . It sometimes is less responsive than other times (double tap to get multi apps ) but I'm presuming that's a software glitch
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Others are reporting issues with the buttons sometimes not responding, not sure if it's a software glitch, or just a small footprint for the buttons, ie you have to press right on the button and not in the general area if you know what i mean.
Cool I'll relax then and stop worrying my phone is faulty. Big thanks
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I would monitor how you go with pressing the buttons, it may be a glitch, but i know when i'm using mine, i am often off the button when i press it, being used to the One X for the last year, the buttons are further to the edge, so automatically i have been pressing further out than the actual buttons are.
I always turn mine off. Just saying lol
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I have been careful to hit in middle and it's working on now thanks
Turned what off ?
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The back lights. Find them annoying
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craftycarper1 said:
Others are reporting issues with the buttons sometimes not responding, not sure if it's a software glitch, or just a small footprint for the buttons, ie you have to press right on the button and not in the general area if you know what i mean.
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Click to collapse
The capacitive area is in fact VERY small. Just barely bigger than the Home and Back icons themselves. Precision touch is required and is why I suspect some think its not responsive
arknailed7754 said:
The back lights. Find them annoying
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Click to expand...
Click to collapse
How do you turn them off ?
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I use an app called keyboard backlights from play. Works great but recently in occasions they come on anyway. They are off 80% of the time though. Can only do if your rooted btw
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arknailed7754 said:
I use an app called keyboard backlights from play. Works great but recently in occasions they come on anyway. They are off 80% of the time though. Can only do if your rooted btw
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Yes , "keyboard backlights" work perfect ! i used it to turn off my capasitive button.
There is no way in settings?? Only by apps?
Sent from my GT-I9300 using Tapatalk 2
Same happened with me my back button many time failed to respond touch and even after touch the effect is no immediate, look like software problem
Sometime it respond sometime it's not
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onlinejobwork said:
Same happened with me my back button many time failed to respond touch and even after touch the effect is no immediate, look like software problem
Sometime it respond sometime it's not
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Try this, http://forum.xda-developers.com/showpost.php?p=39498430&postcount=7
Seems that the One has very small area of touch for buttons, so probably not software problem.
Turn on vibrate and you will realise how small of an area we have .. seems the way it's been designed and not a bug . Vibrate assists because you know when your missing now don't have the issue
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Vibration issue

What does the vibration normally sound like? My HTC one has a metallic vibration sound. I'm not sure if its broken or not?
Same here...
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Rich_RH said:
What does the vibration normally sound like? My HTC one has a metallic vibration sound. I'm not sure if its broken or not?
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Click to collapse
"Metallic Vibration"... Did you know that your phone is made from metal aluminum? HENCE the metal sound you hear
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I think I heard someone else mention that it was the OIS moving around in the camera
My first One had the rattle with haptic feedback- which was coming from the camera lense. The One I have no does not have the rattle when typing.
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Just got my One, it's going back tomorrow. When I first turned it on, there was this obnoxious rattle from the haptic motor. This was NOT the camera.

Noticed a new feature( u ppl know aboit it?)

So i was watching tv with my phone head facing towards the tv. I received a phone call and boom, the TV muted automatically. I tried it multiple times with the same result every time
Was this a known feature coz i've never seen or heatd about it before
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Not that I ever noticed I got to test it out myself
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Yeah. I knew about it. But the ir blaster has to be facing the TV.
Isn't this only a feature in smart remote? I didn't think it was built into sense.
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The Project said:
Isn't this only a feature in smart remote? I didn't think it was built into sense.
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Click to expand...
Click to collapse
thought so too... well known feature.

HTC One noise gate set too high for calls

I recently got a second hand HTC One and flashed the GE ROM. Now using the same exact sim and network provider as my N4, the noise gate on the One is set too high for phone calls!
This basically means that when I'm talking to someone on the phone, if they are not talking loud enough, they are cut out all together. So when someone is really soft I hear nothing at all. When someone is on the edge I hear them ducking in and out. And when someone is taking loudly I hear it perfectly clear.
Call volume does not effect this issue, and it doesn't effect media in any way. So it's happening on the phone call before it gets to the OS. But after it gets to the phone.
Any ideas? It doesn't seem to be a know issue that I can see. Is it a hardware fault?
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I have always had this trouble, and did not know why. Thought my service was shawty. Would love to find out if a fix is possible, as it can be a pain.
sent from a Renovated HTC ONE
Good to know I'm not the only one. It must be something set by the hardware (or the firmware).
Are you can running HTC Sense or a custom ROM?
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same here on latest sense viper rom, radio 4A.17. 3250.14_10.39.1150.04L
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I have the same problem on ARHD
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So It's got nothing to do with my ROM either. Maybe that's just the default that HTC wants you to use.
If someone can find any information on how to change this functionality, I think we'd all appreciate a link
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Proximity Sensor Not Working During Calls?

When I pull the phone away from my face to use the keypad or switch to speaker or end the call even, the screen doesn't turn on. I turned off just about all of the motion sensors in settings would that have something to do with/affect the proximity sensor?
Screen protector?
sent from my sm-9005.
Don't have one at the moment.
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Try factory reset. If I t still does it exchange if possible.
sent from my sm-9005.
Is anyone else experiencing poor proximity sensor behavior during calls? Proximity works great during sensor tests, but fails to turn screen on/off during calls correctly. Problem is identical across 3 seperate Note3 devices I've tested and oddly I get the exact same issue on Galaxy Mega.
Note 3 -- Tapatalk version [HORRIBLE.1x]
I have this same issue. Thinking of exchanging my phone.
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
same here
wiser212 said:
I have this same issue. Thinking of exchanging my phone.
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Click to expand...
Click to collapse
Mine works most of the time. Every once in awhile it flakes out. Same on my note 2 but it was very very rare on note2. I am possibly thinking it might be these cases with fatter lips I've been using since there is so little choice for a great case. My diztronics tpu is awesome but sadly it doesnt fit proper with wireless charging cover and I ruined it trying g to mod it.
sent from my sm-9005.
I'm not using a case, screen protector, or anything. Exchanged my device and a few days later the proximity sensor is failing 100% of the time during calls. It works flawlessly for everything else...just buggy with stock dialer.
Note 3 -- Tapatalk version [HORRIBLE.1x]
Maybe an app that is causing chaos. I had a speakerphone app bork my proximity sensor sensitivity.
Sent from my SAMSUNG-SM-N900A using Tapatalk
Mine annoys the **** outta me, as soon as I make a call, phone in had, on table wherever it may be the screen turns off.
With this many people having issues with it, it might be an app that's causing it because testing shows the sensor works right?
wiser212 said:
With this many people having issues with it, it might be an app that's causing it because testing shows the sensor works right?
Click to expand...
Click to collapse
I had the same proximity sensor issue on my first brand new N3. I think it was faulty from the start. when doing the sensor test, the screen would light up when you place your hand over the sensor, and stay light up when you move it away.
I even reset it to new a few times with the same problem. I got tired of the problem and did a warranty exchange. The new phone works as is. I also went to my local BB where they had a Samsung booth and tested all the N3s they had there. None of them had the proximity sensor issue. I believe it's a hardware problem.
Wow.
Man I'm having this problem also!
I had the same issue and requested an exchange from ATT. So far so good on the new one. Very frustrating issue!
I am having this same issue. Besides that and super high temps I honestly don't think this phone was ready to come out.
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There's a separate setting in the phone app to turn off the screen during calls, and it's set on by default (I think). Could that be interfering with the sensor?
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Ragnarkov said:
There's a separate setting in the phone app to turn off the screen during calls, and it's set on by default (I think). Could that be interfering with the sensor?
Sent from my SM-N900W8 using xda app-developers app
Click to expand...
Click to collapse
No, that's the setting to activate the proximity sensor during calls or not. Turning it off deactivates the sensor. Then you manually can turn your screen on and off during calls.
Note 3 -- Tapatalk
HaVoK C89 said:
When I pull the phone away from my face to use the keypad or switch to speaker or end the call even, the screen doesn't turn on. I turned off just about all of the motion sensors in settings would that have something to do with/affect the proximity sensor?
Click to expand...
Click to collapse
What else do you have installed? Any xposed mods? What FW version are you on? Have you tried it from stock? Just curious. I honestly do not have this problem.
sent from my Samsung Galaxy Note 3 (AT&T)
My phone was also doing this. I realized that if anything was hooked up to my bluetooth my proximity sensor would not work when I put my phone to my ear.
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---------- Post added at 04:01 AM ---------- Previous post was at 03:58 AM ----------
Also if my headphones are plugged in the proximity sensor wont work.
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