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Hello people,
I rarely see a burnt in (like old crt screens) image on the bottom of the screen.
For example when I change the volume, the softkey labels of the today screen are still visible, along with a white line. Most times it is normal so I don't worry very much but I'm wondering if someone else has the same issue.
I've tried many versions of hardspl (because they seem to be connected with some screen issues) but the problem still exists.
Hi i have the exact same issue, i put a post up a month ago not had any response on it. I have a MDA compact IV, not updated any ROM or HARDSPL yet. I was tempted to update to see if the problem could be rectified.
Have you update to a cooked rom? I might send mine back to have it fixed if its a screen issue.
Mine only holds the "burnt in image" along the right of the screen from top right corner to bottom right corner around 3cm in.
Also i have noticed the "Burnt in image" seems to get stronger when the device heats up. If i use GPS or 3G, this seems to affect the screen.
My background is black which makes it really noticable, i think if i stick with the orginal t-mobile white background it's probably not that noticable.
mmm
Perhaps the units you bought where like demo units. Those units that are displayed all day long turned for people to look at them. I have read in another forum that perhaps that distortion is caused by extreme temperatures, cold or heat.
well i'm still trying to figure out what is causing it, as I notice it only once in maybe a week. Maybe temperature is the most probable cause. For me I notice the defect only in gray background (e.g. when changing volume or launching opera).
My unit was from the first batch from expansys (origin htc asia)
It's possible your handsets have screens which are somehow susceptible to heat damage from inside the phone. This would be no fault of your own, but a manufacturing defect.
I'd suggest returning the phone to the retailer, HTC or the operator depending on your situation.
However, if you're using the phone in extreme conditions, ie low temperatures, you may very well find the LCD slow to refresh or have some level of image retention.
Let us know the outcome
i also have a ripple effect when pressing, but its more apparent with black. its also a first gen model, so i think ima make a phone call to htc. maybe a can get a new device.
for the burn in, try this:
1. Go to power settings, deselect automatic backlight management.
2. Pull up backlight level to maximum.
3. Reselect automatic.
You should be ok!
If not, faulty device!
tnyynt said:
for the burn in, try this:
1. Go to power settings, deselect automatic backlight management.
2. Pull up backlight level to maximum.
3. Reselect automatic.
You should be ok!
If not, faulty device!
Click to expand...
Click to collapse
Ok I will try this although I can't see how the backlight can affect the screen. In order to repair it with warranty I would have to send it to expansys uk (because it is not a European device) and I bet it would take long
Have you tried removing the battery for a while - some lcd screens can get the memory effect, and cutting power for long enough normally cures it.
My phone actually holds the previous menu under the current menu.
Example i'm on the home screen, goto messages and send a text using the qwerty keyboard. Back to the home screen, i can see a very faint image of the qwerty keyboard under the Programs hotkey.
When the PIN lock comes on the bottom right is "MENU", i can see a faint "programs" letters icon underneath it.
I will try and leave the battery out for a few hours, if not a call to t-mobile!
ok, i have the same "problem". even after a soft-reset the words CommManager
and Programs are still slightly visible in the boot screen.
but: as mentioned above, turning the device off for a couple of minutes cures
this, and the screen is dark as hell again!
really seems to be some kind of memory effect!
regards,
markus
Left the battery out for a few hours, made no difference. I guess is not a software problem.
will be giving t-mobile a call tomorrow!
:-(
I guess every htc device must have a flaw...
when it does it again I will try to take a photo of it and post it here
Hi same problem here.... See my post below..
http://forum.xda-developers.com/showthread.php?t=417629
I thought it was due to Spb Shell but no, now i'm happy i'm not alone..
But what solution for this??
I'm not worried about the burn in looks.. My worry is whether this behavior of the screen will progressively damge the screen???
I have been using the Diamond at full backlight.. Last few days i've put it down to minimum, but the problem persists!!!
ok, I think it happens when it overheats.
So that is why it is caused when charging.
wtf?
No its not due to overheating, coz LCD screen are supposed to tolerate temperatures upto 80degree C... Dont know if its related to electro magnetic radiation, may be looks like it's more after i use the network...
Hi another mate has this problem Andrew...
http://forum.xda-developers.com/showthread.php?p=2684406&posted=1#post2684406
Hi,
i sent my phone back to T-Mobile hoping they will fix this issue with the screen. Just received the phone and it looks like they have done nothing On the job sheet all it says is "Software updated"? The problem is still there!
I dont think there is a fix as such, it looks like this is the cause
http://www.practical-home-theater-guide.com/image-sticking.html
I'll try if i can get a completely white background and leave the screen on for a while at the brighest setting, if this will erase the screen issue?
the problem appears more often now on my device....
It does not have to do with heat afterall.
Why would the image "stick" when the phone is off? I mean that many times I see the symptoms right after I switch the phone on.
Do we have any screen experts in the forum?
viperone88 said:
Hi,
i sent my phone back to T-Mobile hoping they will fix this issue with the screen. Just received the phone and it looks like they have done nothing On the job sheet all it says is "Software updated"? The problem is still there!
I dont think there is a fix as such, it looks like this is the cause
http://www.practical-home-theater-guide.com/image-sticking.html
I'll try if i can get a completely white background and leave the screen on for a while at the brighest setting, if this will erase the screen issue?
Click to expand...
Click to collapse
After calling up T-Mobile and made a complaint saying nothing had been done by the repair centre, they gave up and agreed to give me a handset replacement. Received the handset today, looks like a refurbed one? Anyway my problem is now fixed. Left the phone on a while and it got pretty hot, no ghosting on the screen
The restore was a pain, Wifi didn;t work, the HSDPA didn;t work. But after a few hours messing around it's all up and running so far.
Hey all,
I am having troubles with the LCD on my touch diamond, i have had it for quite a while now.
In January this year, I started to notice that the soft button bar at the bottom of the screen was flickering, just the soft bar. I would turn off the screen for about half a day and it would go away, then it would happen again in a few days.
This happened for a few weeks, then it just stopped.
Now its back again, where I can see "Now Playing" faintly, as well as what is actually there ("Contacts"), but i don't have WMP open. and the whole bar flickers slightly. i just have to turn the screen of for a minute and it dissapears.
I only had WMP open for about 5 minutes..
I have the same issue. Here's what I did to (temporarily, I assume) fix the problem.
I made a white picture in MS Paint that was 640x480 pixels and put it on my phone, then set the screen to maximum brightness and left the screen on with that picture full screen. It got rid of the burnt in image.
I think the problem I had is that in my power settings, I had it to where the screen never turns off when plugged in. If I got a text message or e-mail after I plugged it in and went to bed, the screen would turn on and never turn off until morning. I've changed my power settings so even when plugged in, it doesn't stay on for more than a minute. I hope that fixes it.
mafiamike said:
I have the same issue. Here's what I did to (temporarily, I assume) fix the problem.
I made a white picture in MS Paint that was 640x480 pixels and put it on my phone, then set the screen to maximum brightness and left the screen on with that picture full screen. It got rid of the burnt in image.
I think the problem I had is that in my power settings, I had it to where the screen never turns off when plugged in. If I got a text message or e-mail after I plugged it in and went to bed, the screen would turn on and never turn off until morning. I've changed my power settings so even when plugged in, it doesn't stay on for more than a minute. I hope that fixes it.
Click to expand...
Click to collapse
I too have the same problem and i did what you said but its not working, Any other suggestion....
same here... i removed the battery for 4 hours (at night) . got up and everything went back to normal . happen once a few months ago .
i would try it tonight and see and will report back. AND i have also found another issue with my diamond of newtons ring. Now am really getting pised at htc pathetic quality phone
I'm experiencing the same problem as well.. it come and goes and I've somehow learnt to ignore it. So far it just disappears after a few hours of use.
Hey its thr with many people, A quick remedy. Increase the brightness level to max....wait fr a few seconds thn put it back to normal. Wont prevent it permanently...but yes will hold it off for a while
Happens to my Diamond too. I am now trying different versions of HSPL to see if the problem is related to it.
OK, so I tried taking my Kaiser out of my pocket and it slipped sending the phone, the back cover and the battery in three different directions. I put it back together but it wouldn't switch on. The green light would blink when pressing the power button but nothing more than that.
I checked everything again including the battery contacts which seemed OK, but the contact pins UNDER the battery seemed a bit flat so I repositioned them. I tried again with fingers crossed and thankfully it came back to life.
Everything seems to be working fine except one little thing I noticed. When I bring the phone out of power saving mode, the clock does not update automatically. It just displays the time the screen went black. One touch with the stylus anywhere on the screen will update the clock. To me this seems like a software problem so I am thinking of reflashing but since this issue started after the fall I am also afraid of an underlying hardware problem that could cause unexpected behavior during the flashing process.
Any suggestions or ideas?
jt131 said:
OK, so I tried taking my Kaiser out of my pocket and it slipped sending the phone, the back cover and the battery in three different directions. I put it back together but it wouldn't switch on. The green light would blink when pressing the power button but nothing more than that.
I checked everything again including the battery contacts which seemed OK, but the contact pins UNDER the battery seemed a bit flat so I repositioned them. I tried again with fingers crossed and thankfully it came back to life.
Everything seems to be working fine except one little thing I noticed. When I bring the phone out of power saving mode, the clock does not update automatically. It just displays the time the screen went black. One touch with the stylus anywhere on the screen will update the clock. To me this seems like a software problem so I am thinking of reflashing but since this issue started after the fall I am also afraid of an underlying hardware problem that could cause unexpected behavior during the flashing process.
Any suggestions or ideas?
Click to expand...
Click to collapse
i have a similar problem every once in a while that it takes a few seconds to update. best way to answer your question is to flash the stock rom, if it still does it then its hardware.
My tilt is acting very nasty lately. Over the past few weeks, I noticed that when I turned on the display, occasionally I would get something that looked like the static that you see on TV, but with colors. I would just turn off the screen, and turn it back on to clear it.
Now it's gotten worst! 98% of the time, it intermitantly gives me a blank solid white screen when I turn it on. Occasionally I can just turn to screen off, and on to reset it.
I'm running OEM WM6.1, and I've tried to reinstall the OS, but it didn't help. My phone has taken a beating, and the top corner has had a small crack in it over the past 2 months, but it didn't effect the touch screen, or picture. I also took off the cover to make sure the cables were all snug, and it didn't help.
Any suggestions?
Something got corrupted. If you search WIKI, it's call the 3 color screen stuck .. and you're better off posting at thread below. I hope someone can give you help (if you follow those steps and still no good)
As rule of thumb, do a lot of reading first
http://forum.xda-developers.com/showthread.php?t=423486
On a second thought, it might be the LCD itself broken ..
Oh, believe me.. I'm not one to turn to the forums without doing research myself! All the research I was coming up with seemed to point to a slightly different WSOD though. I think you are right about the screen being broken. I've reinstalled the software, and it acts up even when booting up!
Unfortunately, I'm not impressed with ANYTHING on the market to date! If I'm unable to fix this, I'll just go back to a RAZR until the next gen WM7 phones come out. (With a tilt screen of course!!)
Oh, and even though the screen goes white, it's not stuck, as it fully boots up; I can hear sounds, and even activate the touch screen.
Also, I forgot to mention.. the first problem I started experiencing was that my tilt would go back from landscape mode! It was like the video board was crapping out. I could even see a slight flicker in the display from the refresh rate.
hi i think you may need a new Need a new flex cable ribbon as i had the same problem once
Thanks Tayzaa, I think you could be on to something. I'll open it up and take another look!
Hi!
is this problem solved?
WSOD is bug of Hermes. I would know if kaiser have the same WSOD-bug with D-pad?
Hello everybody, I have the following "visual effect". It happens roughly 50% of the times the display switches off. It doesn't matter if it is by it self, by the power button or by a software button. In the very moment when the display switches off, a greenish dot in the center of the display flicks for a split second, along with a same color vertical line trough the whole screen. Obviously it is not supposed to be this way Beside this issue, there is no other problems with the display or the phone( for now). What do you think about this? Thanks in advance
Sounds like a screen off CRT effect, check you tube to see if that is your problem
Isn't the CRT effect a horizontal white line ending up in a dot?
I genuinely think the OP's screen may be defective...
Sent from my GT-N7000 using xda app-developers app
do a lcd test and check if all pixels are working ok
Unfortunately it is not a CRT effect, although it looks a bit like it. The difference is, that the line and the dot( little spot) appear simultaneously for a fraction of a second. In a daylight it is hard to see it, even more it happens just 50% of the times, but not every other time. Its somewhat random.
The *#0*# test do not show much. No dead pixels. On blue you cant see anything, on green and red I think I see a little bit darker spot in the center of the screen( where the dot/spot appears), but there are such darker sports and elsewhere on the screen.
BTW, I noticed recently, that when the screens dims a bit shortly before switching off, this dimming happens not so smooth. How should I say it... it happens on a several steps, although the whole thing is done in less then a second, it is not so fluid. Is it supposed to be this way?
Thanks for your help guys
have u tried flashing a different rom stock
I am on the latest German stock 4.0.4, tried several others, including 2.3.6. .Currently with Hydra kernel. No difference whatsoever. I think the auto-brightness doesnt work so good. When set on fixed value it dims more fluidly.
if u on stock rom and not rooted then take it to a service center