Related
hi guys i have the following problem
i just replaced a new LCD+touchscreen on my 8125 (G3) and i can't connect it on ActiveSync... it simply wont recognize it.. even before i changed it i wasnt able to connect ppc to computer... but when i attach the usb to PC i hear the voice of something connected on USB port, and than the ballon pops out and says me the device was not properly connected...
i've tried changing older and newer ActiveSync's programs, they all function as same... when i press camera+soft reset (bootloader mode) i get the bootload mode and on the bottom i can see when i attach USB... but still it wont update any ROM to PPC... i even tried removing the mark from ActiveSync menu saying ''Allow USB Connection with this desktop computer'' but still it says me device not recognized... wtf?!?! I cant do nothing, upload ROMs neither browse...
please any help appreciated...
and yes, i tried hard reset too and i get the same... tomorrow ill go on 2nd PC to try on it but i have a feeling i'll get the same error there...
HELP!
thx bb
Papcina said:
hi guys i have the following problem
i just replaced a new LCD+touchscreen on my 8125 (G3) and i can't connect it on ActiveSync... it simply wont recognize it.. even before i changed it i wasnt able to connect ppc to computer... but when i attach the usb to PC i hear the voice of something connected on USB port, and than the ballon pops out and says me the device was not properly connected...
i've tried changing older and newer ActiveSync's programs, they all function as same... when i press camera+soft reset (bootloader mode) i get the bootload mode and on the bottom i can see when i attach USB... but still it wont update any ROM to PPC... i even tried removing the mark from ActiveSync menu saying ''Allow USB Connection with this desktop computer'' but still it says me device not recognized... wtf?!?! I cant do nothing, upload ROMs neither browse...
please any help appreciated...
and yes, i tried hard reset too and i get the same... tomorrow ill go on 2nd PC to try on it but i have a feeling i'll get the same error there...
HELP!
thx bb
Click to expand...
Click to collapse
Which Windows are you at ? use winXP SP2,disable anti virus if any installed,also disable any firewall even windows own firewall.Disconnect phone from the usb cable and remove any sdcard if any.
Uninstall Active sync,Reboot Pc,open Windows Task Manager--->Processes Tab--->End wescomm.exe process.Reconnect phone via usb cable,get your phone into boot loader mode,check small usb appear a the bottom of bootloader screen and run the ruu...,hope it'll work out.
For Active sync connectivity,reinstall ,make sure no anti virus or firewall is running,connect phone with usb and let it synchronise.
Is your usb cable compatible,does it charge ?,if not,get a new usb cable. secondly, check if your mini usb port of your phone is working or it might be damaged.
Which Windows are you at ? use winXP SP2,disable anti virus if any installed,also disable any firewall even windows own firewall.Disconnect phone from the usb cable and remove any sdcard if any.
-->yes, win xp sp2, done all that already..
Uninstall Active sync,Reboot Pc,open Windows Task Manager--->Processes Tab--->End wescomm.exe process.Reconnect phone via usb cable,get your phone into boot loader mode,check small usb appear a the bottom of bootloader screen and run the ruu...,hope it'll work out.
-->nope, doesn't work dam...
For Active sync connectivity,reinstall ,make sure no anti virus or firewall is running,connect phone with usb and let it synchronise.
-->it won't crap...
Is your usb cable compatible,does it charge ?,if not,get a new usb cable. secondly, check if your mini usb port of your phone is working or it might be damaged.
-->tried several USB cables, all of them charge normally the unit.. i don't get where the f*** im making the mistake...
ok im really nuts now...
been on a 2nd pc, same problems there...
i can't do nothing with it! i tried even backing up on SD, but mtty won't connect... nothing... i have to cid unlock it, none ROMs work...
what the hell i do now? is there anyone in eastern/middle europe who can reflash the rom? i gave days and days for reading the forums and trying out to lock out this dam phone but i simply can, and i think i'll brick it in the wall
guys, any idea how can i get it over USB????
thx
b b
Papcina said:
ok im really nuts now...
been on a 2nd pc, same problems there...
i can't do nothing with it! i tried even backing up on SD, but mtty won't connect... nothing... i have to cid unlock it, none ROMs work...
what the hell i do now? is there anyone in eastern/middle europe who can reflash the rom? i gave days and days for reading the forums and trying out to lock out this dam phone but i simply can, and i think i'll brick it in the wall
guys, any idea how can i get it over USB????
thx
b b
Click to expand...
Click to collapse
Try this, on the 8125 run activesync, if you have partnerships there (IE. if the screed has "windows PC" on it), then go to "menu" on the lower right, then "Options" then select the "Windows PC" and delete it. Delete all partnerships that you have.
Then close activesync on the 8125 and go to "Start/setings/Connections/" and open your "connections". Do you have connections set-up? Make sure you have at least one connection set-up. Then close that and open your "USB to PC" is "Enable advanced network functionality" is the box checked? if it's not then check it (if it is then uncheck it), then connect your BSB cable and see if activesync on the PC will detect it.
If it does then set-up a new partnership.
Papcina said:
ok im really nuts now...
been on a 2nd pc, same problems there...
i can't do nothing with it! i tried even backing up on SD, but mtty won't connect... nothing... i have to cid unlock it, none ROMs work...
what the hell i do now? is there anyone in eastern/middle europe who can reflash the rom? i gave days and days for reading the forums and trying out to lock out this dam phone but i simply can, and i think i'll brick it in the wall
guys, any idea how can i get it over USB????
thx
b b
Click to expand...
Click to collapse
Well I think you have a damaged mini usb port of your phone,for info read this thread
http://forum.xda-developers.com/showthread.php?t=334440
I have been trying to resolve my AS Not Connected for a long time, over 1 year. I have tried all know recommendation/solutions to no avail.
Have read that FixASRunAT will fix the problem. Go to:
http://www.cs.pitt.edu/~jmisurda/ppc/FixASRunAt.zip
I downloaded it last night and will try reconnect tomorrow as I am out of town and cannot try AS now. iWill report back the results.
If this works for you, let us know. Wish you luck as I need it, too.
calouro said:
Try this, on the 8125 run activesync, if you have partnerships there (IE. if the screed has "windows PC" on it), then go to "menu" on the lower right, then "Options" then select the "Windows PC" and delete it. Delete all partnerships that you have.
Then close activesync on the 8125 and go to "Start/setings/Connections/" and open your "connections". Do you have connections set-up? Make sure you have at least one connection set-up. Then close that and open your "USB to PC" is "Enable advanced network functionality" is the box checked? if it's not then check it (if it is then uncheck it), then connect your BSB cable and see if activesync on the PC will detect it.
If it does then set-up a new partnership.
Click to expand...
Click to collapse
not working crap, i think now i have a damaged miniUSB..
i'll try to solve that by getting an BT dongle.. btw, is it possible to flash new ROM with BT?
@asctony i cant open that link, can u plz send me the file on my mail?
Papcina said:
not working crap, i think now i have a damaged miniUSB..
i'll try to solve that by getting an BT dongle.. btw, is it possible to flash new ROM with BT?
@asctony i cant open that link, can u plz send me the file on my mail?
Click to expand...
Click to collapse
Although it is possible to perform all actions with BT,like you do with normal active sync connectivity via usb,but No,You cannot flash a new rom through BT,you got to have a physical connectivity established between phone and your pc via usb and usb is shown at the bottom of the bootloader screen.Even during active sync connection,while flashing active sync is automatically disabled by the RUU and the flashing is still carried out by usb only.
crap... so the only logical solution that has left me is to give ppc to sum1 who will desolder/resolder the miniUSB connection back again... but still, i dont get it, i opened few times and i dont see any wire in miniUSB connector loosen or bricked... everything is fixed and on its place...
Papcina said:
crap... so the only logical solution that has left me is to give ppc to sum1 who will desolder/resolder the miniUSB connection back again... but still, i dont get it, i opened few times and i dont see any wire in miniUSB connector loosen or bricked... everything is fixed and on its place...
Click to expand...
Click to collapse
That's it !!!
there might be a tiny contact of the mini usb port which needs to solder,these tiny contacts are not sometimes visible to the naked eye,it can only be verified by checking with 'Voltmeter' and this can only be done by a person who has some knowledge about electronics repair and soldering.If you can do it,get a Voltmeter and can check the connectivity of all the five tiny connectors,good luck
dont worry i got this ****ing problem too
bootloader mode works but.....
I CANT CHARGE or CONNECT ON ACTIVE SYNC
BS!!!!!!
Mine will charge No Prob with both PC/USB Cable and Standard charger,PC takes FOREVER,It recongnizes a Smart Phone on both XP and Windows 7 but then says Not Installed correctly,No Drivers,ect. It has to be a Hardware issue with the Port or something,In "Comm Manager" there is always a "Check" Mark through the Activesync Selection,no way to get it to "enable" on the Phone Screen....Phone is not worth enough to hassle fixing it,it works fine,I have to use another phone to put stuff on my storage card,can I load windows 6.5 and unlock with the SD Card method?Thanks,Vegas
Hi,
I am getting a bit frustrated over this.
When I connect my X1 to my Vista x86 nothing happens (well the USB task tray icon show for about a second and vanishes again).
When I disable the "advanced option" in the USB/PC connection settings in the X1 I at least get a USB connection with something identified as "PocketPC USB Sync".
Any idea why this is happening and how I can get a real connection with the win mobile device center?
Thanks for helping me out!
Cheers,
Tillman
maybe give this a try:
http://modernnomads.info/wiki/index.php?page=Windows+Mobile+Device+Center+Troubleshooting
I've once had the issues of not able to connect my Windows Mobile device with vista too, and it can get very annoying.. good luck with it.
You might want to try and disable the firewall and then connect the device. I had this problem with Sygate Personal Firewall (sygate was bought by symantec and personal firewall is now terminated and no longer available)
Thanks for the quick response guys!
I already tried disabling the firewall (nod32) but that did not help.
Also checked all services - everything is peachy in that department.
But still - no connection.
When I switch back to "legacy mode" (disabling the advanced option in usb/pc settings on the device) then the device will tell me that I need to install active sync 4.5 or higher and wmdc still does not connect.
This is really strange...and annoying and the same time.
Any more ideas or any way for me to debug what's going on?
Thanks for you help!
Have you intalled "Windows Mobile Device Center 6.1" on your Vista-PC?
The MobileDeviceCenter should be standard without the need to install...
At my Vista Home the X1 had no problems to connect.
Open the Mobile Device Center and delete all old connections of other PPC. Then start your PC again, Softreset your X1 and try again. This should help. I had the problems too, when first connecting, because he didn't liked my G900-connection which was first
After this I too could install my G900 again and no problems since yet (2 weeks).
pf said:
The MobileDeviceCenter should be standard without the need to install...
At my Vista Home the X1 had no problems to connect.
Open the Mobile Device Center and delete all old connections of other PPC. Then start your PC again, Softreset your X1 and try again. This should help. I had the problems too, when first connecting, because he didn't liked my G900-connection which was first
After this I too could install my G900 again and no problems since yet (2 weeks).
Click to expand...
Click to collapse
Well sometimes the Mobile Device center could stuff up or not work due to some issues such as installation of Mobile Device Center 6.1 went wrong. I have experienced that I think I didn't follow the procedures correctly and things just wouldn't work. Eventually I had to do some uninstall and reinstall many times to finally get it working.
When I first plugged mine it it installed some drivers but didn't show up in the Mobile Device Center; unplugging and replugging in caused it to work...did you change settings in between plugging in for the second time?
What I have tried so far (and nothing worked):
Uninstall / reinstall WMDC
Uninstall / reinstall Win Mobile Remote Adapter (yes, this does show up once I am connected with "advanced" USB mode)
Uninstall / reinstall "PocketPC USB Sync" (shows when X1 is set to legacy USB mode)
When in "advanced" mode I can also see a new LAN connection showing up in network overview.
The same X1 on a different Vista 32bit right next to this one will connect just fine. So it's definitely about a driver or config thing with this Vista.
This is driving me...well you know what.
btw, you did try restarting your comp when performing some of those steps, and you did try different USB ports right?
I know that you had to ask.
Yes I did. I have rebooted the system several times in between all those reinstallation tasks.
By the way. When I am in USB legacy mode and reconnect the USB cable then the X1 will show a messagebox telling me that it's connecting with the host and that the user credentials / user account (having to translate here) are correct.
But still NO connection visible in WMDC.
I had the same problem with my X1. I assumed that because my HTC Diamond worked the X1 would as well.
I finally installed WMDC from the SE install cd, and bingo!! al good. Hope it works for you...
Wow!
Even though it does not work (yet) it's showing some new signs.
Installing WMDC from SE disc fails at 99% progress and then rolls back.
There's gotta be some installation error log this, right?
Thanks for coming up with that suggestion. Really, I should try installing from vendor CDs more often instead of hunting down the latest version on the net.
TillmanZ said:
Wow!
Even though it does not work (yet) it's showing some new signs.
Installing WMDC from SE disc fails at 99% progress and then rolls back.
There's gotta be some installation error log this, right?
Thanks for coming up with that suggestion. Really, I should try installing from vendor CDs more often instead of hunting down the latest version on the net.
Click to expand...
Click to collapse
maybe give event viewer a try and check under Windows Logs (not sure if it will be application or system tho)
just in case you aren't sure, in vista either type in "Event Viewer" in the start menu search bar, or type in "eventvwr"
Don't you just like vista?
That helped (to install SE's WMDC). The issue was that my HTC Universal was still connected to one USB port (for testing purposes since that device is not recognized either).
As soon as I unplugged the HTC I was able to complete the WMDC installation.
Unfortunately though it still won't connect to my X1.
Any more ideas?
what is your settings in Windows Mobile Device Center connection Settings?
Well here is my settings that is working with my x1:
Allow USB connections checked
Allow connections to "DMA"
This computer is connected to "Automatic" (this shouldn't matter)
Allow automatic device authentication checked
Allow data connection on device when connected to PC (this shouldn't matter either)
also, while this link was in the first link that I have posted for trouble shooting, just want to make sure you actually tried The offical Windows Mobile Device Center troubleshooting guide?
http://www.microsoft.com/windowsmobile/en-us/help/synchronize/device-center-troubleshooting.mspx
namely these steps:
Quote"
If Windows Live OneCare is installed on your machine, it may be blocking the device connectivity. Please click here for the steps to configure Windows Live OneCare to allow the device to connect.
My device wasn’t connected during this installation.
While it is not a strict requirement that you have a device connected during the installation process of Windows Mobile Device Center, we highly recommend that you do.
"
I didn't have the DMA set (changed that now). Everything else already was like you described and it does not work.
This really freaks me out. I always hated my iTunes/iPhone connectivity but that honestly works much smoother. Of course I do understand that this behavior is non standard as I have experienced myself that the phone works with my other Vista machine but that does not really help me here.
Any update on this? I am having the same problem.
I'm having the _exact_ same problem too, but in Vista x64. I don't know why WMDC can be such a c**t sometimes, as I have never been able to 'sync' with my Media Center PC.
My only saving grace is that my laptop has Bluetooth, and syncing works great on it. I have never had success connecting the USB cable (with many options changed around of course) to either of these computers. Only Bluetooth syncing works for me...
Hopefully we can find the answer!
What USB cable are you using??? the one that came with Xperia??? Cos the one that came with my Xperia never worked out of the box, it could only charge...
I also got another extra cord which came in another box, that worked fine for both syncing and transferring data until today, now it says USB device not recognized, maybe I was trying the flash X1 with new ROM through SEUS, did the whole lower volume key and power button to get the 3 strips.
Now I am using the USB cable that came with my external HDD, that's currently working, hopefully it won't fail me.
so any ideas??? I don't want to keep changing cables...
Alright so I was trying to update the rom on my phone to no avail, always the damn program (custom ruu.exe) came up on the last screen displaying error 262 (update error) which is VERY common.
So I find in multiple forums of people recommending a certain update of the diamond phone series, I dont know why the f^*( I tried it, halfway in the update the phone went dark, and now wont turn on AT ALL.
I try the soft reset, battery out for a while, reinstall active sync, try in different pc's (win7 64bit, xp 32bit) no hope so far.... Well the ONLY sign of life is when I plug the phone via usb cable to either PC there is a hardware detected under "Qualcomm CDMA technologies MSM"
I believe its some sort of diagnostic mode to access the phone, but I cannot find drivers ANYWHERE! Please folks help me out is this thing done? is there hope?
PS i tried to update the drive on the Qualcomm device to wince usb (HTC USB SYNC) and it will install, however since IM NOT ABLE to go in the bootloader what else can i try?
i cannot access the bootloader & phone would not turn on.
mrjacob212 said:
Alright so I was trying to update the rom on my phone to no avail, always the damn program (custom ruu.exe) came up on the last screen displaying error 262 (update error) which is VERY common.
So I find in multiple forums of people recommending a certain update of the diamond phone series, I dont know why the f^*( I tried it, halfway in the update the phone went dark, and now wont turn on AT ALL.
I try the soft reset, battery out for a while, reinstall active sync, try in different pc's (win7 64bit, xp 32bit) no hope so far.... Well the ONLY sign of life is when I plug the phone via usb cable to either PC there is a hardware detected under "Qualcomm CDMA technologies MSM"
I believe its some sort of diagnostic mode to access the phone, but I cannot find drivers ANYWHERE! Please folks help me out is this thing done? is there hope?
PS i tried to update the drive on the Qualcomm device to wince usb (HTC USB SYNC) and it will install, however since IM NOT ABLE to go in the bootloader what else can i try?
i cannot access the bootloader & phone would not turn on.
Click to expand...
Click to collapse
I hate to be the one to tell you this, but sounds like your only hope lies in using jtag (which is not easy or cheap, could try a warrenty exchange.)
zelendel said:
I hate to be the one to tell you this, but sounds like your only hope lies in using jtag (which is not easy or cheap, could try a warrenty exchange.)
Click to expand...
Click to collapse
You could also put it in a microwave, or hook it up to a car battery, say it fried it self, then get a new on warranty
so you guys are telling me theres 100% nothing i can do?
not even with the qualcomm usb situation?
mrjacob212 said:
so you guys are telling me theres 100% nothing i can do?
not even with the qualcomm usb situation?
Click to expand...
Click to collapse
so you flash a diamond gsm rom on cdma rhodium your device is one expensife brick its not easy to unbrick it best you can do is say you charge it all night and found not working in the morning send it in for repair and hope you get new one
a good advice read read read before even trying it always be shore
threads like this should get pinned for eternity.
hah i was thinking something like that, except that i just noticed battery low before sleeping, seemed drained in morning, wont turn on now, tried a friends battery and same problem.
PS: the main reason this happened and propably similar threads, is because there are notices to UPDATE YOUR TP2 with a DIAMOND UNLOCKER which misleads us novice users! its a shame for this to happen to such an expensive phone, and i wont usually do what ill attempt, but cant repay this company $600 for a simple fix for them.
mrjacob212 said:
Alright so I was trying to update the rom on my phone to no avail, always the damn program (custom ruu.exe) came up on the last screen displaying error 262 (update error) which is VERY common.
So I find in multiple forums of people recommending a certain update of the diamond phone series, I dont know why the f^*( I tried it, halfway in the update the phone went dark, and now wont turn on AT ALL.
I try the soft reset, battery out for a while, reinstall active sync, try in different pc's (win7 64bit, xp 32bit) no hope so far.... Well the ONLY sign of life is when I plug the phone via usb cable to either PC there is a hardware detected under "Qualcomm CDMA technologies MSM"
I believe its some sort of diagnostic mode to access the phone, but I cannot find drivers ANYWHERE! Please folks help me out is this thing done? is there hope?
PS i tried to update the drive on the Qualcomm device to wince usb (HTC USB SYNC) and it will install, however since IM NOT ABLE to go in the bootloader what else can i try?
i cannot access the bootloader & phone would not turn on.
Click to expand...
Click to collapse
you could try getting insurance for the phone trough a bank etc register it wait for a month with them and say u lost it or something
Hi all, after No-Do update, i have seen a problem.
I am not really sure if this thing happen will all of you guys. I have the Windows 7 X64 Machine, (ultimate), HTC HD7 T9292 T-Mobile. After No-Do Update, the USB Connection between the phone and the machine is not stable. It can be disconnected anytime (if i don't use Zune, just plug it in the machine). This thing never happen before. I haven't tested with Zune turned on yet. Have anyone here noticed a problem?
Hi,
I have an unbranded HD7 and after NoDo update it seems to have USB problems.
After pluging in the computer (w7 64bit too) the Zune is not starting and I got 'cannot identify USB hardware' message.
Also my phone started to behave quite funky. Well, frankly, it has happened before, but now it's more often.
The thing is that something is running in the background draining battery really fast - almost full battery during the night...
With Unbranded Device, i don't know. But with Zune, you have to start it manually. Plug the device in will not automatically turn Zune on for you. And i think you must have internet connection for Windows Update to reconize the HD7.
What's odd, is mine behaves as you state on my home computer, but works normally on my work computer. Both XP SP3.
Maybe I need to reboot my home computer...
... of course Zune did start automatically... After NoDo update forced via that USA IP VPN, Zune don't even recognize my phone after I start it manually.
Not to mention that every morning I start with battery on absolute zero.
Something ****ed up pretty badly here...
Hi folks
this is the first time for me with WP 7 i am with the Android since the G1 lol.
i got an a focus s from a friend and i said to my self , why you don't try it? its locked to at&t, so the first thing i have to do is unlocking it.
at that point the problems started!!, i checked the unlocking cost via code, the average is 30$ which is expensive for 80$ phone!!, so i choose to unlock it via fastgsm and unlocking via USB cable.
i followed the instructions and everything seems to be OK till the last step when the phone reboots to the download mode, the program shows "FAILED" i had contacted teh customer support for fastgsm and they tried to help me, with o hope, thereafter i didscovered that there is somethign wrong with the connection of teh phone to the PC.
i start to read and read and read again "noting that i am expert in android things" and finally i decieded to use the CAb sender and/or the "sharp7eighter' to update then SIM unlock.
both programs with the same error "Device handshake failed" noting that the phone is connected and shows i937 in my compute but it never ever recognized by Zune, always says "no device connected"
sorry for my bad English, but i am very sure there is something i can do to :
1-go back to stock
2-update my phone
just to connected the fastgsm program to be able to SIM unlock it at acceptabl;e price 15$.
please and thanks
abudraih said:
Hi folks
this is the first time for me with WP 7 i am with the Android since the G1 lol.
i got an a focus s from a friend and i said to my self , why you don't try it? its locked to at&t, so the first thing i have to do is unlocking it.
at that point the problems started!!, i checked the unlocking cost via code, the average is 30$ which is expensive for 80$ phone!!, so i choose to unlock it via fastgsm and unlocking via USB cable.
i followed the instructions and everything seems to be OK till the last step when the phone reboots to the download mode, the program shows "FAILED" i had contacted teh customer support for fastgsm and they tried to help me, with o hope, thereafter i didscovered that there is somethign wrong with the connection of teh phone to the PC.
i start to read and read and read again "noting that i am expert in android things" and finally i decieded to use the CAb sender and/or the "sharp7eighter' to update then SIM unlock.
both programs with the same error "Device handshake failed" noting that the phone is connected and shows i937 in my compute but it never ever recognized by Zune, always says "no device connected"
sorry for my bad English, but i am very sure there is something i can do to :
1-go back to stock
2-update my phone
just to connected the fastgsm program to be able to SIM unlock it at acceptabl;e price 15$.
please and thanks
Click to expand...
Click to collapse
Fastgsm stopped working with the focus s when the newer firmware got updated, I think it was version LE2, I know I had to pay for more expensive unlock although in theory we can achieve unlock without paying anything with gsmtools etc, but this is risky as I don't really know how, it would require some experimental work!
As for connection issues
On keypad of your phone type ##634# and click "Call" button to show Diagnosis screen.
Type *#7284# onto Diagnosis screen, select "Modem, USB Diag." For fastgsm, and "zune" for...well, zune and confirm selection
Restart and let me know how zune sync now works
Sent from my arc 10HD using xda app-developers app
dazza9075 said:
Fastgsm stopped working with the focus s when the newer firmware got updated, I think it was version LE2, I know I had to pay for more expensive unlock although in theory we can achieve unlock without paying anything with gsmtools etc, but this is risky as I don't really know how, it would require some experimental work!
so, the safest way is pay the 30$, correct? noting that the firmware is in the attached pic
As for connection issues
On keypad of your phone type ##634# and click "Call" button to show Diagnosis screen.
Type *#7284# onto Diagnosis screen, select "Modem, USB Diag." For fastgsm, and "zune" for...well, zune and confirm selection.
i know, and i am already on the "Zune, USB Diag." option.
Restart and let me know how zune sync now works.
the zone still not recognize the phone (pic attached)
Sent from my arc 10HD using xda app-developers app
Click to expand...
Click to collapse
please see me comments above
here the Zune is not connected , noting the the PC is recognize the phone
abudraih said:
please see me comments above
Click to expand...
Click to collapse
Its zune, Not zune diag, select the top option and reboot, it should work then
Incidently its modem diag for fastgsm and not zune diag, as far as I could tell zune diag doesn't work with either!
still not working
abudraih said:
still not working
Click to expand...
Click to collapse
OK, there are a bunch of things we are going to try
Firstly are you in a position to hard reset your device from the boot loader?
If so do it, If not turn it off instead
turn your PC off
Plug USB cable in to a different port on the back of your PC, do not use a hub, it has been known that some hubs can affect sync
Turn both pc and phone on, assuming you have used a different USB port windows will install new drivers
Load zune and try again
Sent from my arc 10HD using xda app-developers app
i didn't use the phone yet, so i have no data to lose.
for the hardrest i did it many times, from setting , about, reset your phone then turn it off, press the three buttons together (power+camera+vol down) and format.
i don't know what you mean by headrest via bootloader.
and i changed the USB port and used 3 different types of USB cables, with no hope
and the strange thing is, when i plug the phone, the zune starts automatically and shows no device connected !!!
i am very sure that the previous user for the phone manipulate wit the software, so all i am trying to do is revert to stock, and i have another question regarding the download mode, when i was using the USB method from fastgsm to SIM unlock (screenshot attached), it shows that the PC detect the phone and read all information, but when it restarts to the download mode, it "FAIL".
the screenshot attached
abudraih said:
the screenshot attached
Click to expand...
Click to collapse
any thoughts ???
abudraih said:
any thoughts ???
Click to expand...
Click to collapse
I think its connected as a MTP device, that probably explains it..
OK,
Im going to hazard a guess with drivers being the problem
with the device connected I want you to do in to device manager and uninstall the driver for it, make sure you click delete driver as well.
then Disconnect the device before it can start installing it again
then go to http://www.nirsoft.net/utils/usb_devices_view.html and download the program at the bottom, make sure you choose correctly between x86/x64
this little program will allow you to view and delete all USB devices connected past and present. basically select the device, right click and uninstall it, you will need to run the program as admin
Have a field day and delete anything and everything that might be related to the phone, if you whack something that isn't related all you will have to do is reconnect it and it will install the drivers again so there isn't much to worry about.
try that and see if that removes what I think is a driver conflict. mind it might not be obvious what is and isn't related so best err on the side of caution and keep only those that definitely are not it!
Note it might be Samsung, or i937 or Windows phone or WP7 or more annoyingly USB composite device of which you will have many, just mind one of these will be a keyboard and mouse, if it stops just unplug and plug back in, windows will take care of the rest