HTC 8x Overheating issue - Windows Phone 8 Q&A, Help & Troubleshooting

Hi.My HTC 8x works fine and i consider that it's a great phone.Only problem is that when i play games (almost any games or apps) after about ~20-40 mins the phone gets incredibly hot on the back of the device and on the screen (especialy the bottom part of screen)
Is this a device problem or a software problem (bad ported apps/games) ?
Please if anyone knows anything help me as soon as possible
P.S I sent once the device to the HTC service through my warranty and they checked the funcionality of the battery only and send it back to me telling me tha the battery is ok.
Any syggestion on what to do please?
Thanks in advance! :good:
(Sorry for posting this twice please delete one post)

Related

softkeys problem

I'm having problems with the softkeys, specially the left one it usually bounces and repeat the keystroke.
Has this happened to anyone?
similar problems here. little bit irritating.
Sometimes, too. More than that I have to push it few times to make it "click"
This was my last HTC
Same here! Weird.
I have this problem too. And also my camera have one horizontal line that changes color, on preview and on pictures. I tried to contact HTC in UK because i bought my phone there (i live in Croatia). But no response.
Same problem
Hi,
I have the same problem in my phone bougt this christmas. Left and right from joistick, and both softkeys work very very bad. Sometimes I have to press hard to obtain some response and others only one press makes two or three movements. This is very anoying while selecting pictures or using the calendar.
I'm searching for the invoice to take it to the technical service.
Best regards,
same problem here, can you please tell me wich rom you are using, the HTC rom or WM 6.1. I'm using 6.1 ROm and am wondering if the problem is ROM related or a hardware issue
Hardware, I kept the phone as it came in the box.
Litoven said:
Hardware, I kept the phone as it came in the box.
Click to expand...
Click to collapse
Quote. HW problem.
Bad unit
Anybody fixed this problem? By HTC service maybe?
same
same problem!
has anyone fixed the problem?
my wings always jumps 2 steps when i push the button once.
greets
schneidl
Ive just sent my phone off to HTC to be looked at (hopefully repaired under warranty). I've had the same stress cracks a lot of people seem to be having. And also the problem of multiple button presses randomly, lost count of the number of blank sms replies i sent because of it.
I'll let you know if I notice any improvement when i get the phone back or if they mention it at all.
problem
I sent 2 time my s730 to repair service for this problem. Finally they change the keyboard. The problem is reduced but not really solved.
I'm not sure it is a HW problem.
My phone is going back to HTC on monday...
1) single keypress jumps the menu twice
2) cracks in the side where the screws start
3) phone is very slow
The guy on the helpdesk asked me if I had ever upgraded my phone... so I had to tell him that it is HTC policy to not make any new updates for phones, they just bring out new phones... no reaction whatsoever...

HTC diamond screen problem solved!(Microp error) [ Assistance Cont. by Request ]

Note : Hi, due to work overload i cannot be active on xda. If you want personal assistance regarding this problem, you can get in touch with me via twitter
www.twitter.com/SiddharthSaiG
Click to expand...
Click to collapse
Before you proceed, please note that I cannot be accountable/liable for any damage caused to your phone. This is only a guide!*
THIS TUTORIAL IS ONLY FOR HTC TOUCH DIAMOND - NOT FOR DIAMOND2 / TOUCH PRO / HD2 ( This is simply because i don't have these devices with me and that i haven't tested! Those who have a spare handset are welcome to send it to me for diagnosis )
Let me get straight to the point. I’ve found out the solution to all the screen blackouts or the famous “microp error”. I’m sure no HTC so called Technical department could solve this.
I’ve been sitting 40Hrs straight with my HTC Diamond. ( The worst part is removing the screw’s and putting them back.)
THE PROBLEM –
1.It’s a hardware problem. Upgrading the microp.dll will not solve anything. ( Microchips gives really wired errors)
2.SYMPTOMS : A dialogue box showing “ Microp version 0 , Upgrade firmware “ (as far as I can remember) , dim or no backlight , no charging indicator , No backlight for physical keys , no touch sense (D button) , soft reset button non responsive..
3.EARLY WARNINGS: (a). If u have dropped your HTC diamond , then there is an 87% chance of this happening. (b.) Exposure to extreme cold/heat. ( if it’s a heat issue then u might need to replace the motherboard.)
THE SOLUTION
I don’t have a cam to record the entire event. But there is a YouTube video of an HTC dissembling. I’ve downloaded the video and put captions in it so that it would be clearer. Video will be uploaded soon.
Diamond de-assembling video - http://bit.ly/bxtcw0 (some Chinese guy , thanks dude)
PROCEDURE
When you remove the back cover , you’ll see
1.The battery
2.Sim card holder
3.Tons of screw’s
Remove all the visible screw’s.Remember , your warranty will get void if you have one!! This tutorial is for ones without warranty. Take a look at this picture :
http://www.twitpic.com/1cymw5
Remove the screw's shown above..
Next Locate the below chip.
www.twitpic.com/1cynw4
This chip is the main cause for the screen problem. This chip wen taken out has 2 connectors beneath it . These connectors wen gone loose causes the screen problem. It will take a few hours to just get them in place. ( HTC need to improve in build design)
www.twitpic.com/1cymhp . ( 2 connectors ) take out all the stickers if you want. Less annoying ..
Press it with your thumb (HARD) to ensure that they are in place. You can hear the click sound if you switch off your “Room” fan. Once this is done , put the battery without replacing the rest of the parts . ( All connections connected ) .. Try to turn it ON. If it doesnt , try again . Again it doesn't turn on then try again. Keep on trying. I'm sure that you'll get it working. IF it does turn on , please post reply's.
NOTE : Make sure that you connected everything back ( Very IMP) . For those who cannot take the chip out , I recommend you to watch a youtube video on how to dissemble an HTC diamond.
ATB
I DON'T ACCEPT DONATIONS . SO AS A "THANK YOU" , YOU CAN FOLLOW ME ON TWITTER
Twitter
RE:
No reply's? nobody tried this out?
I wish to try but with no pics it is hard to guess what chip to search for...
Can you apload some pics to some fileshare or send me on e-mail: [email protected]
thnx a lot
@ above
I've sent you the pics. Check it out..
@ all
Please follow me on twitter to get your replies faster regarding the matter. I have 24x7 access to my twttr account
Thanks a lotttttttttt ~ !!!!
THANX TO TEAM XDA !
I was wondering what went wrong d day wen i rebooted my device.
I was screwed with an error message "microp error please update ur firmware"
googled a lot before ending up with team XDA.
came to know its a software problem, i cleared storage, updated a rom but nothing worked. finally i read xda instructions, i went to d nearest mobile store n explained everything. (since i dont have tools to disassemble my device at home) d service man did d job n i got my htc diamond working !
he just charged 100 rupees, htc service center wud have definitely asked much more than that !
thanks to xda ! but d lesson i learnt is "NEVER DROP/THROW UR HTC"
----------thank you----------
PANKAJ KADEL
kadels.info
@ above
Glad to help you man. This is a really irritating problem.
siddharthsai said:
Glad to help you man. This is a really irritating problem.
Click to expand...
Click to collapse
Hi Siddharthsai,
I have a screen problem but a bit more unique. The touch screen can work for a while if I leave it alone but after using the phone for a while, the screen does not work. If I were walk around with the phone, the screen will not work.
The buttons all can work and the phone can function for programs that can be controlled by the buttons. I am wondering if the problem is the same as yours in terms of connection problem.
Appreciate your advise on this.
Thanks.
CH
@ ja_zzz7
ja_zzz7 said:
Hi Siddharthsai,
I have a screen problem but a bit more unique. The touch screen can work for a while if I leave it alone but after using the phone for a while, the screen does not work. If I were walk around with the phone, the screen will not work.
The buttons all can work and the phone can function for programs that can be controlled by the buttons. I am wondering if the problem is the same as yours in terms of connection problem.
Appreciate your advise on this.
Thanks.
CH
Click to expand...
Click to collapse
Have you tried Hard reset? Hold down the volume key and press the reset key and power button . Backup your data using PIM backup before doing this... let me know if its coming again..waiting for your reply.
I have done the hard reset using the volume down/enter and reset button. I have reached the screen where I have to press on the cross hair and is stuck here as the touch panel is not able to click on the exact spot as it is always clicking to the bottom left. The same thing happened when I tried hard reset using "clear all data and format" but have to wait for a while until the screen can work.
After that the screen problem came back again. Any other suggestions?
Thanks.
@ above
Sorry for the late reply. had some work.
Is you battery low? just turn off your device and charge until its full . this happens mostly when you use duplicate charger . try charging with htc original charger ( borrow it from a frnd ) ...charge it fully and hard reset. Tell me if it works... by the way are you having an Indian version of diamond? ( 2G) ?
Let me know.
RE:
Flash it with a new ROM and if it still persists , then its a hardware prob. do you still have warranty ?
man you are the bomb. many thanks for this tutorial
@ above
Thanx buddy. its not just me , its everyone in XDA ...we all rock
Guess what! My problem is solved. Did a hard reset yesterday but was stuck at the cross hair allignment as the screen was not responding. Left the phone overnight and could complete the allignment the next morning. After rebooting, the touch screen was jammed again.
Try flicking the screen with my finger a few times and managed to move from page to page and after flicking many times, the touch screen recovered and has been OK for the past 10 hours.
Guess one of the solutions for those who have intermittent problem is to flick your screen top and bottom. Guess the pressure must have connected any loose joints. I am a happy guy today )
ja_zzz7 said:
Guess what! My problem is solved. Did a hard reset yesterday but was stuck at the cross hair allignment as the screen was not responding. Left the phone overnight and could complete the allignment the next morning. After rebooting, the touch screen was jammed again.
Try flicking the screen with my finger a few times and managed to move from page to page and after flicking many times, the touch screen recovered and has been OK for the past 10 hours.
Guess one of the solutions for those who have intermittent problem is to flick your screen top and bottom. Guess the pressure must have connected any loose joints. I am a happy guy today )
Click to expand...
Click to collapse
Thats good to hear... see ... if you try , you can..congrats.
I have a HTC Touch Pro 2 and I am getting the Microp error. The phone is not covered by warranty so looks like I may have to attempt to fix it myself.
I notice your tutorial deals with the Diamond - Any idea how to fix a Touch Pro 2?
@ above
Bro . Microp error comes because of the connectors. Since this is a slightly bulky , twice as big as diamond and has a slide out keypad , i suggest you to take it to a guy who knows to remove and fix things back.. ( not service center ) .. he'll charge you probably 200-300 bucks...just tell him to reassemble it back. Let me know...
Regards
HTC Touch HD microp error solved
I recently made an attempt to do the same to a Touch HD which showed the same Microp error and know what , its working... PM me for the tutorial
( cant post on the diamond forum )
Regards
I needed new screen, the easy part was taking apart but stuck on these 2 connectors well the bigger one, even when apart it does not seem to go together?

[Q] HTC One Hanged 'Back'/'Home' button

As the title of this thread says, my HTC One hanged quite a lot when I'm using whassap/facebook/twitter or other apps. Note that I didn't get any lag, never in my 3 weeks using this phone I experienced any lag. It's just that I got this hang problem with this device almost everytime. The only solution that I came up with is to use the lock button and then unlock it again and everything gone well again but I don't want to always get this kind of crap everytime I'm browsing or using my apps. By hang I mean that the two button (Home and Back) ain't working. Even after restarting the phone this hang isn't stopping so I'm desperate to know if there's anyone experiencing this problem as well. For a high end flag ship phone, this is making me sad. I chooses this instead of S4/Xperia Z because of it's performance and due to it being unique than S4(Plastic, no boom sound).
Really appreciate it if anyone could give me a permanent solution on this, thank you.
(If there's other thread that had this discussed, I'll be glad if you can help me to paste it here because I've used the search option but I didn't know what to write there so I didn't find any thread regarding on this, thank you)
Hmm... My keys are always working fine. Everything is responsible as it should be. My bet is that you have some problem there being solved by HTC technicians, so contact them.
I don't have another solution if you're stock and unrooted.
Sent from my HTC One

[Q]My Xperia z touch is malfunctioning

My touch screen is having issues.. In one area about 3/4 down near the bottom across the length the screen is not responsive.. Here is a picture showing where /i62.tinypic.com/2ykn8rd.png (please add the http:/ before the link to check it)
I checked the touch with the service test
Is it a problem with the hardware? Because I haven't dropped it and there aren't any cracks..
Only thing I can think of is that my charger wire is a little frayed and that charge has seeped into the screen.. But is this damage permanent or how can I fix it ?
Any help would be much appreciated.. Thank you
Any help please?
randikag said:
Any help please?
Click to expand...
Click to collapse
Hi there, I'm sorry I couldn't find any information regarding your problem in the web and the way how to fix it. I'm suggesting you to send your phone to specialized repair center (Sony). Or you just can give a try and reflash the rom you're using, maybe it causes this problem - nobody knows until you try.
Good luck! If you're answering or anything like so, please quote the message that I'd be able to see it.
Hi, if the touch screen previously works without problem, can be an hardware damage of the touch screen panel, as you can see there is only one row that don't works, all you have to do is replace the entire LCD+Digitizer assembly, and the phone will works perfectly

HTC ONE M7 - Heat issue? or Faulty Battery? Weird - MAJOR crashing issue

Hi, i hope you can help with my issue with my m7 phone.
I have an issue with my phone randomly crashing and shutting down all of a sudden.
For example i may charge it fully to 100% and use it like normal.... then if i decide to watch say a 1 hour video..... it suddenly after some time (varies 30-90 mins) while it is playing it shuts down and goes black, and is not a normal shutdown.
When i try and press the power button it does not switch on... i then plug in and see all charge has been lost and it is at 0-3%??
I really want to get to the bottom of this issue, and hope you could help?
Do you think if i get the battery replaced with a new one it will fix this?
Or is the issue with the motherbaord/cpu/other..... which basically means my phone is not worth repairing and i should bin it?
I hope someone can help as this is a relatively new phone so should have no issues.
Thanks in advance
mearylll said:
Do you think if i get the battery replaced with a new one it will fix this?
Click to expand...
Click to collapse
I think you already got your answer yesterday and that starting a second thread for exactly the same question wasn't required imo (also prohibited by forum rules btw) If you have more questions or information to give about your issue, use your existing thread. :good:
hi
ok thanks

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