[Q]My Xperia z touch is malfunctioning - Xperia Z Q&A, Help & Troubleshooting

My touch screen is having issues.. In one area about 3/4 down near the bottom across the length the screen is not responsive.. Here is a picture showing where /i62.tinypic.com/2ykn8rd.png (please add the http:/ before the link to check it)
I checked the touch with the service test
Is it a problem with the hardware? Because I haven't dropped it and there aren't any cracks..
Only thing I can think of is that my charger wire is a little frayed and that charge has seeped into the screen.. But is this damage permanent or how can I fix it ?
Any help would be much appreciated.. Thank you

Any help please?

randikag said:
Any help please?
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Click to collapse
Hi there, I'm sorry I couldn't find any information regarding your problem in the web and the way how to fix it. I'm suggesting you to send your phone to specialized repair center (Sony). Or you just can give a try and reflash the rom you're using, maybe it causes this problem - nobody knows until you try.
Good luck! If you're answering or anything like so, please quote the message that I'd be able to see it.

Hi, if the touch screen previously works without problem, can be an hardware damage of the touch screen panel, as you can see there is only one row that don't works, all you have to do is replace the entire LCD+Digitizer assembly, and the phone will works perfectly

Related

After searching for answers... Screen taps not responding

Hi there. I picked up an important call whilst in the shower. Very little water fell on my Kaiser but I belive that this caused the screen to stop working. Or I have dropped it as well.
Now I tried the business card remove dust particle trick. Didn't work. So I disabled cube / Touchflo. Then I reinstalled my ROM. Basically, I can't align the screen... I tried using the Remote Screen Alignment tool as well.
What's weird is that when you leave the phone for a couple of seconds, the battery conservation feature kicks, and when I touch the screen, the screen powers back up. So I know the screen works but just not properly.
Do I have to replace my screen (or just the TOUCH component of it)? I'm not too good with hardware but can I take it apart and fix the problems?
EDIT: For those facing similar problems, use the trial version of SOTI Pocket Controller to work on your Kaiser remotely.
I'm sure someone knows what to do... please help.
I had the exact same issues you were having, I had to send it in finally so I hope it is warrantied.
jallenclark said:
I had the exact same issues you were having, I had to send it in finally so I hope it is warrantied.
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Click to collapse
nope, its out of warranty. I'm thinking of using pocketpctechs or some other similar service. Any suggestions?
I would just order a new screen and replace it yourself.
jallenclark said:
I would just order a new screen and replace it yourself.
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Click to collapse
Did they replace the entire screen or jus the TOUCH component? I heard that the TOUCH surface is way cheaper.
Also, I'm not too sure how to replace it myself.
when my tilt was in warranty they just gave a new device but on the call they said the screen was dead even though it displayed and had minimal responce.
I could be wrong but I don't think it would be easy (if even possible) to replace just the touch surface of the screen.

Microp Error!! HELP!!

My touch diamond with rom 1.93 suddenly is very dim screen. When i reset & there is nothing on the screen but i can hear the os startup sounds. After a while i will be able to see something on the screen, but it is extremely dim to the put where i cant use the phone outside. An error shows up right away stating that there is a microp version mismatch & to reinstall the microp firmware. Tried reinstalling the 1.93 rom, but that did not help. still the same error. Can anyone help out here, im at a total loss? Thanks Malik
And?
Did you found the solution for this?
Send it warranty if uu don't want it take appart, i had same problem i recon is the screen connection (in my it was lose)....
I opened a tread 4 it here
http://forum.xda-developers.com/showthread.php?t=418828
can u tell me if u find an answer? cuz i got the same prob
@ check this out
http://forum.xda-developers.com/showthread.php?t=657514
Use warranty if you have. Goto a tech guy if possible. If no solution then sit down and get ready to rip it apart.
P.M me, i'll help all i can, cause i'm in the same boat, but in despair. Have no hope left so have boldness to do anything.!
Bulls eye!
microp error
This occurs when while boot diamond fails to find the correct hardware radio, wifi and Bluetooth
Well the small cable was not attached properly so i opened and attached it. Hell of a job, HTC are very compact.
And WIFI bluetoth back on.
Warn you this cable is very delicate and HTC's original manual says to replace this cable once you open your device. But where will you find a cable?!?!
And I have got the screen from ebay U.S.
Now while replacing the screen the tech guy stupid NooB forgot to take off the last fblack colored film of the display and reattached the new one over it, so now the digitizer isnt wrking properly and the new screen appears very dark.
I have to do it my self. I dont know if i will ever have my diamond back again
For display and lower keyboard panel(having buttons and breath)
You have to attach two small connectors. They are very hard to install and yes it would be better you get it done from some place.

Lower part of digitizer not working

Hi,
My friend gave me his broken G1(digitizer+screen).
I've bought new ones and replaced them.
Now i have a weird problem that the lower part of the digitizer is not responding, i cannot open the menu button or touch anything there.
but if i hold my finger for few seconds and then let go then it will open a "quick search".. like it is responding.
is it possible that i've messed something along the way or that the digitizer was not working from the factory?
Also was wondering if there is some program to calibrate?
Thanks
Anyone?
can't help you actually, but i hope this hint helps you:
the g1 has a capacitive touchscreen, it doesnt require a digitizer / calibrating...
but as i don't know how capacitive touchscreens work in detail i can't help you...
I have the same problem :S
I have seen posts about the lower part of the digitizer not working. I think your digitizer is defective. Try wiping and installing your rom again or If you can, see if you can disconnect the ribbon connecting the digitizer to the LCD and then connect it back to the LCD, restart your phone and If it still does not work then your digitizer is probably defective. Contact the seller and ask for a refund or replacement would be the best choice.
Ye I managed to fix it.
I opened and reconnected my phone probably 100 times :S
Oh well, I hope its fixed permanently and Iwon't have to open it again incase it drops out again :S
If you just recently bought the digitizer, i would suggest you ask for a replacement so that problem would not occur again.
theoneonly said:
Ye I managed to fix it.
I opened and reconnected my phone probably 100 times :S
Oh well, I hope its fixed permanently and Iwon't have to open it again incase it drops out again :S
Click to expand...
Click to collapse
did this really work?!?!?!?

X1 touch screen issues and more

Hey guys, this is my first post, I'm glad to be a part of this community.
3 days ago, while surfing the web, my phone stopped responding. After restarting it, the touch screen stopped working with the phone flipped in landscape mode. In normal mode it was working fine. After one day the touch screen wasn't responding fine even in normal mode, I would have to perform screen alignment a few times a day for it to respond correctly. In addition to that, now the screen won't even change to landscape mode when I flip the phone, it just freezes. I don't have warranty, I have the latest software version from SE installed. Clear storage didn't help. Got any ideas? Do you think it might be a hardware problem or software?
Thank you for reading this!
PS: I've just reinstalled the latest software from SE and still the same
nat'
Welcome, bro, but sorry to hear about your problem.
Did you make any tweaks to the registry or anything? If not, I fear this is a hardware problem. You could try installing the X1 softtouch cab in my signature, because that maxes out the screen sensitivity, but I'm not optimistic.
Let us know.
This is definately a hardware problem, if your under warrenty send it in asap, other wise browse this forum 4 other cases
might be ribbon problem
anyway I would second it's hardware related
Thanks allot for the quick answers. After reinstalling the entire software again, I'm also pretty sure it a hardware issue. I'm gonna look into that ribbon thread. If I don't solve anything I guess I'll just have to take it to a service. :|
Hello, sad to hear about ur problem.
There has also occured a similar problem to me, but way more harder problem.
I read about the ribbon thing, and looked into it a bit more. How to open the whole phone and check the ribbon cable, also named flex cable if I am correct.
The cable were cut in half.. At the moment I am trying to find a store of where to buy one, I found a site from Sweden, cause that's where I am from but the price is not that cheap, around 600sek=85 dollars.
Does any1 know a site where I can find a cheaper one?
If not, I guess I have to buy this cable..
Edit:
I found another site, ebay. Way more cheaper than the previous site I gave.
http://cgi.ebay.co.uk/for-Sony-Eric...ries_MobilePhoneBatteries?hash=item563a472301
Sorry dont use the link above, out of sale..
Edit:
However, if the problem is the ribbon cable.. Go into ebay and search for Xperia ribbon cable.
You will find way more lower prices.
natarau said:
I guess I'll just have to take it to a service. :|
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Click to collapse
Yup.

Help with touch related problem

Hi guys,
My Xperia ZR started behaving abnormally some days back, I put "screentouchtest" app and found that there were random inputs on the phone which made the phone go useless... Check the screen shot attached.
So I tried to make an app that will disable only that part on my screen and I was successful at it... Check screenshot attached. I could then at least use my phone to some extent.
But now the frequency of these random touch inputs have increased and that has made it again go unusable...
Problem is that I made this app as a floating app and whenever user touches other part of the phone , touch below the unblocked area is activated.
SO now I wanted to disable the touch completely over this area...any help will be appreciated.
Sony says it is due to water logging in the motherboard and no warranty will be given.
You are not alone!
Having the same problem here. Random touch inputs on the top right corner of device. I can assure you it's not because of water log of any sorts because i have opened ,checked, dried and even tested the touch display. Its a software related issue I guess which I am not able to pinpoint or understand. I wish someone from the forum helps with it.
water logging? did your phone get wet some time? its waterproof phone and no warranty given? :laugh: screw sony in consumer court
highevolutionary said:
Having the same problem here. Random touch inputs on the top right corner of device. I can assure you it's not because of water log of any sorts because i have opened ,checked, dried and even tested the touch display. Its a software related issue I guess which I am not able to pinpoint or understand. I wish someone from the forum helps with it.
Click to expand...
Click to collapse
If you think its a software problem, i'll try putting some custom ROM.
sourabhp said:
water logging? did your phone get wet some time? its waterproof phone and no warranty given? :laugh: screw sony in consumer court
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Click to collapse
Yeah I know Its waterproof. My brother was using it so not sure if there was water logging. But when we went to customer service the condition of the mobile was not good(Plastic that covers charging port was loose) so couldnt fight actually.
Custom rom doesn't help
Engic0 said:
If you think its a software problem, i'll try putting some custom ROM.
Yeah I know Its waterproof. My brother was using it so not sure if there was water logging. But when we went to customer service the condition of the mobile was not good(Plastic that covers charging port was loose) so couldnt fight actually.
Click to expand...
Click to collapse
Sorry to say unfortunately custom ROM doesn't help either. After I installed one just to see if the problem persists, To my surprise it didn't! But after a week or so the pendulum was back to square one. So I had to roll back. I really don't know how to go about this problem I think the problem is because of a bug of some sorts which causes the chip to send signals to the display addressing that its being touched or whatever. Anyway this is just my guess. You can try installing a custom ROM for your device and see if the issue ceases. In that case my problem would be just device specific. Do share your results after you install a custom ROM :good:.
highevolutionary said:
Sorry to say unfortunately custom ROM doesn't help either. After I installed one just to see if the problem persists, To my surprise it didn't! But after a week or so the pendulum was back to square one. So I had to roll back. I really don't know how to go about this problem I think the problem is because of a bug of some sorts which causes the chip to send signals to the display addressing that its being touched or whatever. Anyway this is just my guess. You can try installing a custom ROM for your device and see if the issue ceases. In that case my problem would be just device specific. Do share your results after you install a custom ROM :good:.
Click to expand...
Click to collapse
May be there is a problem with the touch digitizer under the LCD panel which is misbehaving. No software can fix it. You will need to replace the touch digitizer along with LCD screen as they are sold as single unit. Check online if you can find the parts and ask any local mobile repairer to replace it. :good:
NO Luck with Custom ROM
I put Android Lollipop (CM12 Port) and there have been no change. Looks like the problem is with digitizer, last time I told local repair shop to replace the screen they said they cant separate the screen and had no clue. But I searched and found out from youtube videos that it can be done. Now all I have to do is buy Screen+Digitizer.
As you can see the random touch strip have moved little upwards from my earlier screenshots. That happened months back. If anyone wants the app I made then let me know. It helps me to some extent.
Engic0 said:
I put Android Lollipop (CM12 Port) and there have been no change. Looks like the problem is with digitizer, last time I told local repair shop to replace the screen they said they cant separate the screen and had no clue. But I searched and found out from youtube videos that it can be done. Now all I have to do is buy Screen+Digitizer.
As you can see the random touch strip have moved little upwards from my earlier screenshots. That happened months back. If anyone wants the app I made then let me know. It helps me to some extent.
Click to expand...
Click to collapse
LCD with digitizer is around INR 4000
Which app did you make? What does it do?
sourabhp said:
LCD with digitizer is around INR 4000
Which app did you make? What does it do?
Click to expand...
Click to collapse
Where can I buy 1? Online? Link Please...
Since there are random touches on my phone, I made app that blocks this touch... Check the screenshots, I have "Show Touches" Option ON from Developer Settings. This makes all the touches show white marker... So I made app that floats over the screen and wont show any response when there are touches over that area. "Semi Transparent Area" in the screenshot - Touch wont work over that part. App wont completely disable the touch though, if we press other part of screen for that time app gets disabled...
Engic0 said:
Where can I buy 1? Online? Link Please...
Since there are random touches on my phone, I made app that blocks this touch... Check the screenshots, I have "Show Touches" Option ON from Developer Settings. This makes all the touches show white marker... So I made app that floats over the screen and wont show any response when there are touches over that area. "Semi Transparent Area" in the screenshot - Touch wont work over that part. App wont completely disable the touch though, if we press other part of screen for that time app gets disabled...
Click to expand...
Click to collapse
https://www.google.co.in/?gfe_rd=cr&ei=8BTTVIDzOc6AuASH8oCQCQ&gws_rd=ssl#q=sony+xperia+zr+lcd
Use google with different keywords
sourabhp said:
https://www.google.co.in/?gfe_rd=cr&ei=8BTTVIDzOc6AuASH8oCQCQ&gws_rd=ssl#q=sony+xperia+zr+lcd
Use google with different keywords
Click to expand...
Click to collapse
lol Okay
SOLUTION!!
Engic0 said:
lol Okay
Click to expand...
Click to collapse
Finally, a solution. Time for a digitizer+screen. Thank you guys.
Hey what is the app you made? I'm in the same boat but can't really afford a new digitizer....
Yep i need it too. It will be greatly appreciated if you share your app here. Thanks in advance.
Sent from my Sparkle V using Tapatalk
sorry guys for late reply!
I am attaching the apk here...
I have this problem too but it only happens if the phone screen get wet
Some time it happen randomly but when i press on the screen at bottom and on led gently it disappear and back to normal
Thank you!
The Float APK solved the major issue of my faulty touch screen in my Nexus 4. There are two lines in my screen where the touch is not working anymore. One of them is having several crazy clicks making my phone somehow useless. By using this app, I can prevent that, which is great!
Two issues I've got:
- the textbox to set the distance from the top is located exactly in the first dead line! So I need to turn my phone sideways to be edit to click there and edit its value.
- when using the phone in horizontal mode, blocked zone turns as well, but the faulty zone is fixed there.
I'm wondering if you might share with us the source code or maybe you consider to make some improvements on it?
Thank you so much for sharing this app here!
thanks for this app solution.
I too have problem of ghost touches. This app definately helps with that and makes the phone somewhat usable again.
The only problem is that some ghost touches are continous (it's like someone presses their finger on the screen and keeps holding it there). This makes action by other touches unresponsive.
Maybe we can find a solution for this in the float app?
Source code for the app
Finally since many of you requested, here is the source code! - Stop Touch - Source Code

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