Phone not allowed MM #6 - Xperia Z Q&A, Help & Troubleshooting

I just received this error this morning. I did everything i could. Hard reset and factory reset, still no good. I also checked my SIM info. There is no x mark .I bought it in Hong kong and its been working for 3 months now. But today i can access any network. Please help

Have you tried repairing it thru PC Companion? The error may be due to software crash. Try repairing it using the PC Companion.

jk_klyne08 said:
I just received this error this morning. I did everything i could. Hard reset and factory reset, still no good. I also checked my SIM info. There is no x mark .I bought it in Hong kong and its been working for 3 months now. But today i can access any network. Please help
Click to expand...
Click to collapse
That means Sim Card Rejected because the IMEI is reported stolen and the phone is barred by the network...Where did you REALLY get this phone?

QualQuek said:
That means Sim Card Rejected because the IMEI is reported stolen and the phone is barred by the network...Where did you REALLY get this phone?
Click to expand...
Click to collapse
but wouldn't that mean if you change the sim card, it would still work?

yao90 said:
but wouldn't that mean if you change the sim card, it would still work?
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Click to collapse
No, the IMEI is on the Phone, this phone is tagged as stolen you can forget this phone, you wont be able to use it anymore, anyway your question is really embarassing, do you really think that's you can stole a phone and use it just by changing the sim card? What kind of person are you!

QualQuek said:
No, the IMEI is on the Phone, this phone is tagged as stolen you can forget this phone, you wont be able to use it anymore, anyway your question is really embarassing, do you really think that's you can stole a phone and use it just by changing the sim card? What kind of person are you!
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Click to collapse
it's not my phone. im not the thread starter. anyway, I think he can try reinstalling the ROM or just call the seller of his phone.

yao90 said:
it's not my phone. im not the thread starter. anyway, I think he can try reinstalling the ROM or just call the seller of his phone.
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Click to collapse
There is nothing he can do especially with a phone bought in Hong Kong, i'm not sure they'll refund him, admitting that he really has bought the phone and not stolen it.

QualQuek said:
That means Sim Card Rejected because the IMEI is reported stolen and the phone is barred by the network...Where did you REALLY get this phone?
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Click to collapse
Sorry i got mixed up, I bought this in Macau from a gadget store named "fortress", it is inside a famous hotel called "the Venetian". So i dont think it is stolen. Do i still have the chance to save my phone?

jk_klyne08 said:
Sorry i got mixed up, I bought this in Macau from a gadget store named "fortress", it is inside a famous hotel called "the Venetian". So i dont think it is stolen. Do i still have the chance to save my phone?
Click to expand...
Click to collapse
Sadly no, when the IMEI is tagged as stolen there is nothing you can do, and of course the phone is stolen, try to get your money back ot cry.
Anyway Macau? You just said previously in Hong Kong, why your explanations look likes lies?

QualQuek said:
Sadly no, when the IMEI is tagged as stolen there is nothing you can do, and of course the phone is stolen, try to get your money back ot cry.
Anyway Macau? You just said previously in Hong Kong, why your explanations look likes lies?
Click to expand...
Click to collapse
Sorry it is Hong kong to Macau vacation and i get it mixed up. It is not stolen. Thanks by the way.

QualQuek said:
That means Sim Card Rejected because the IMEI is reported stolen and the phone is barred by the network...Where did you REALLY get this phone?
Click to expand...
Click to collapse
Or it could simply be a problem with the SIM card. You also get that error when trying to use a different SIM when the Phone is locked.
...Sent from Zed

I also got the XZ from Fortress in HK and this morning around 10am I got the MM #6 error.
Just called Sony few hours ago and follow their instruction to repair the phone by PC companion but still got the same message.
I guess we need to call fortress about this issue
It is impossible that the phone was stolen, Fortress is quite a famous gadget in HK and I have my invoice on hand.

Derdergee said:
I also got the XZ from Fortress in HK and this morning around 10am I got the MM #6 error.
Just called Sony few hours ago and follow their instruction to repair the phone by PC companion but still got the same message.
I guess we need to call fortress about this issue
It is impossible that the phone was stolen, Fortress is quite a famous gadget in HK and I have my invoice on hand.
Click to expand...
Click to collapse
Now my Xperia Z is just a media center ( are you still in HK?

XperienceD said:
Or it could simply be a problem with the SIM card. You also get that error when trying to use a different SIM when the Phone is locked.
...Sent from Zed
Click to expand...
Click to collapse
Absolutely not, the IMEI of the PHONE is tagged as stolen, not the sim card, you can put whatever sim card into it, you'll always get this error.
And Famous HK store or not the phone is tagged as stolen, the IMEI is blacklisted, no one can help you with that, even Sony can't bypass that and know that there is nothing to do if the IMEI is blacklisted, so maybe it's not all famous as it's pretend to be. Try to get your money back is the best option.

jk_klyne08 said:
Now my Xperia Z is just a media center ( are you still in HK?
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Click to collapse
not for tomorrow, should have time on Friday night.
you are not in HK?

Regardless of what Qualquek says, I choose to believe you. He shouldn't be so quick to point fingers at people anyway, it's kinda rude and offensive.
As for the problem, I have no idea, but if it is an imei block, purchase a broken Z, or go to a phone store ask if you can see their phone recycling bin. Go to a repair shop (unofficial one) ask them to swap the Cpu / main chip or do it yourself.
(This is last resort, try to get it replaced or unblocked as much as you can)

Derdergee said:
not for tomorrow, should have time on Friday night.
you are not in HK?
Click to expand...
Click to collapse
you are from PH, right?
I found others have same problem also from PH in sony's support forum.

This thread has coloured me curious.
WHERE are you both (which country) when you are seeing this message?
All the mention of buying them in HK, along with talk of you not being there still, if you're in different countries, IMEI blacklist is unlikely, this happens per country usually.
There is the possibility (to the guy making accusations) that the entire truck load of phones that particular store is selling was stolen, and the whole lot has been blacklisted.
Also, it's not impossible that this was done in error. The system relies on humans to do that blacklisting, and humans are far from infallible. It is, however, highly unlikely.
Either way, to the guys with the issue, if your IMEI really is blacklisted (and it's not a hardware/software fault somewhere in the process) you can't fix it, no amount of SIM changing or firmware flashing will help you. Go back to the store you purchased it from and ask for a refund.

QualQuek said:
the IMEI of the PHONE [/SIZE]is tagged as stolen, not the sim card, you can put whatever sim card into it, you'll always get this error.
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Click to collapse
I got that error when I was waiting for my number to transfer, I also get that error when if I put an old SIM in my Ray so you don't know what you're on about if you're claiming you only get this error when the Phone has been barred.
---------- Post added at 05:29 PM ---------- Previous post was at 05:25 PM ----------
alias_neo said:
There is the possibility (to the guy making accusations) that the entire truck load of phones that particular store is selling was stolen, and the whole lot has been blacklisted.
Click to expand...
Click to collapse
A similar thing happened to a user on here, don't remember the exact details but they bought their brand new Z from Amazon which had an issue, long story short they weren't the only one and it was all Phones from one particular trader.

EDIT: Oh, mistook the #6 error for the #2, my bad, but some googling, first link in fact found THIS, so anyone with a genuine issue give it a try.

Related

So someone probably has a free Diamond now!

Ok, so i managed to loose my phone over the weekend at V in Staffordshire. So there are 2 outcomes to this.
1) The phone got killed as it fell out of my pocket, and then probably got stamped on a few times by people not knowing its there.
2) Someone has found it but not turned it over to lost property. They arent gonna be able to do much with it as it has a flat battery and has now been IMEI blacklisted and the SIM locked.
Thank god for insurance that what I say! However, I wish i had configured RTConfig properly and then I would have atleast got some info from the device if anyone swaps out the sim.
What tends to happen to these phones even though they are IMEI blocked?
Some police forces will recover your phone when the IMEI is blacklisted by triangulating the position.
I have heard about this in the UK on some show and here in romania i know they recover stolen phones because one of my friends got his N95 back.
So how i dont think the police are going to raid a house just to get the phone back.
When you unlock these things so that you can put custom roms on them, does this sim unlock the phone?
I know there are methods available now to sim unlock, but i wasnt sure if the hardspl thing did it as well?
Some little blighter has got all my contacts and calender events, along with some cracking photos of V! That is if the phone wasnt destroyed in the mosh pit.
password on
hope you had that switched on
mine come on at 5 mins
Nope, i dont tend to have the password on otherwise i cant invoke a call from my bluetooth headset, unless that has changed.
or they might find a way to change the imei.
Well if they manage to do that, then kudos to the criminal activity. That or it gets flogged to some terrorist.
buciuman said:
Some police forces will recover your phone when the IMEI is blacklisted by triangulating the position.
I have heard about this in the UK on some show and here in romania i know they recover stolen phones because one of my friends got his N95 back.
Click to expand...
Click to collapse
Get real my friend .... no police force will recover the phone...by triangulation.
Yes , triangulation can be done, but for sure no police man will ever hunt down the user of the stolen phone.
By now the pohne has alredy been sold to un unsuspecting user...
did you also wear your best clothes to V as well
phone insurrance? how is that ? i mean, do they give you another phone or the ammount of money youn spent on the phone ?
have to look around too for something like this cause a phone this expensive is not worth loosing over an accident like yours
badaas said:
did you also wear your best clothes to V as well
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Click to collapse
Haha, nope, luckily! Got right muddy though! I wouldnt be suprised if the phone got killed by all the mud that would have been stamped into it! lol
iliescu902 said:
phone insurrance? how is that ? i mean, do they give you another phone or the ammount of money youn spent on the phone ?
have to look around too for something like this cause a phone this expensive is not worth loosing over an accident like yours
Click to expand...
Click to collapse
Yep, I get phone insurance with my bank account. I have to pay £30 excess though when I make a sucessful claim. The new Sim from T-Mob cost me £10 however that can be claimed back as well. They then send you the same phone back (probably a refurb) or a same spec/better phone if they can't get like for like. That one should be interesting as I will be sure to print the specs of for the Diamond and make sure its either the same or better.
iliescu902 said:
phone insurrance? how is that ? i mean, do they give you another phone or the ammount of money youn spent on the phone ?
have to look around too for something like this cause a phone this expensive is not worth loosing over an accident like yours
Click to expand...
Click to collapse
Mine is covered by Orange Care anywhere in the world for £5 per month for loss, damage etc, I think now they charge an admin fee .
As for IMEI ~ these can be changed but is against the law, if not changed then the phone is only IMEI blocked in this country (AFAIK) unless agreements have been arranged with other conutries by now?
Shame about your loss of phone though
I know your pain, mine was stolen a few weeks ago. Bought a new one, but I didn't have insurance. I've bought Sprite Terminator now, gave my girlfriend the phone and told her to go shopping or something.
She was surprised when she found me waiting for her .
Great tracking software .
What the! Ok, the insurance company told me they cant get hold of a compact iv so they have offered me the unbranded version. I want the original one as tmob has nice rounded corners!
Gash!

Broken modem

I dropped the phone and when i picked it up the signal bar was gone and it wont recognize my sim card..
i have tried flashing the modem, flashing stock, checked imei and checked the efs folder.
does any of you guys have any idea of what could be the problem ?
sorry for my bad english
thanks
Does the phone say : no sim inserted ?
Maybe the simholder is damaged ?
Did you try another sim ?
friedje said:
Does the phone say : no sim inserted ?
Maybe the simholder is damaged ?
Did you try another sim ?
Click to expand...
Click to collapse
i have tried all that seems like the modem chip or something like that because in setting app imei says unknown and baseband says unknown..
any suggestions ?
Is there any physical damage to the phone ? If not, You could flash stock and send to repair centre and say 'this is a result of an OTA'
However, If there is the tinyest noticeable bit of damage, they may understand your plan and make you pay.
you should also NOT think about bricking it and NOT claiming a new MoBo under warranty.
azzledazzle said:
Is there any physical damage to the phone ? If not, You could flash stock and send to repair centre and say 'this is a result of an OTA'
However, If there is the tinyest noticeable bit of damage, they may understand your plan and make you pay.
you should also NOT think about bricking it and NOT claiming a new MoBo under warranty.
Click to expand...
Click to collapse
then im pretty screwed.. the whole screen is cracked.. but the modem worked after the screen was cracked.
They wont see it that way im afraid, Do you have insurance with your provider or even your home ? you could contact them and make a claim that way, Or sell it to someone on here (XDA Marketplace) and put the money towards an upgrade.
azzledazzle said:
They wont see it that way im afraid, Do you have insurance with your provider or even your home ? you could contact them and make a claim that way, Or sell it to someone on here (XDA Marketplace) and put the money towards an upgrade.
Click to expand...
Click to collapse
i think we have house insurance if it will go under there. but how mutch is the note worth, no sim functions and broken glass ?
No idea, Get a rough idea from a mobile recycle company, someone may want it to fix up, or just for parts (what ever is left working lol)
Also, if you claim on the insurance, they may want the broken phone, So dont make any rash decisions just yet.

Lost my less than 20 hours old Xperia z1

Hey guys i have never used xperia devices before . Coming from gnote 2 .
I am from india i have ordered my xperia z1 and got delivered yesterday at 11pm yesterday.
Today i have been to a mall lost that somewhere iam sure someone stole that. As the mall staff said that mine is 12th phone lost in just a week.
And i have activated android device manager and just in 20min after losing that my z1 is unavaliable via android device manager.
I have contacted sny customer care they said they can't trace the device via imei and iam sure the imei is 100% correct.
My question is could some change the imei number please help :'(
Nikhilmendu said:
Hey guys i have never used xperia devices before . Coming from gnote 2 .
I am from india i have ordered my xperia z1 and got delivered yesterday at 11pm yesterday.
Today i have been to a mall lost that somewhere iam sure someone stole that. As the mall staff said that mine is 12th phone lost in just a week.
And i have activated android device manager and just in 20min after losing that my z1 is unavaliable via android device manager.
I have contacted sny customer care they said they can't trace the device via imei and iam sure the imei is 100% correct.
My question is could some change the imei number please help :'(
Click to expand...
Click to collapse
that can only be changed if motherboard is replaced.
Nikhilmendu said:
Hey guys i have never used xperia devices before . Coming from gnote 2 .
I am from india i have ordered my xperia z1 and got delivered yesterday at 11pm yesterday.
Today i have been to a mall lost that somewhere iam sure someone stole that. As the mall staff said that mine is 12th phone lost in just a week.
And i have activated android device manager and just in 20min after losing that my z1 is unavaliable via android device manager.
I have contacted sny customer care they said they can't trace the device via imei and iam sure the imei is 100% correct.
My question is could some change the imei number please help :'(
Click to expand...
Click to collapse
Sorry to say bt yes now its pretty easy to change imei no... I dont know about sony phone bt my frnd using a stolen samsung phone and change its imei no with jelp of some samsung service centre member in just 600 rs....
Sent from my MT11i using xda premium
ImAnurag said:
that can only be changed if motherboard is replaced.
Click to expand...
Click to collapse
I have lost my imei while tweaking my note 2 . But this is my first sony device :'(
And my friend has also lost/ changed his imei number in sony xperia L
Nikhilmendu said:
I have lost my imei while tweaking my note 2 . But this is my first sony device :'(
And my friend has also lost/ changed his imei number in sony xperia L
Click to expand...
Click to collapse
well i don't know about that...why would anyone want to change imei intentionally
file a FIR in police that's best you can do...or track if that SIM is used again
ImAnurag said:
well i don't know about that...why would anyone want to change imei intentionally
file a FIR in police that's best you can do...or track if that SIM is used again
Click to expand...
Click to collapse
Filed an fir already and i have asked sony customer care and they said they can't track the phone via imei :crying:
I would keep trying Android Device Manager. it's location may pop up when they switch it on or something.
sorry for you - but 20 hours of pleasure.
TheCraig said:
I would keep trying Android Device Manager. it's location may pop up when they switch it on or something.
Click to expand...
Click to collapse
been trying but no luck theguy have factory resetted or flashed a new rom :crying:
Nikhilmendu said:
been trying but no luck theguy have factory resetted or flashed a new rom :crying:
Click to expand...
Click to collapse
Ahh, I hope you find it, I hate it when you think you lose your phone then you can't feel it in your pocket and then your heart sinks but then you realize its in the other one lol, just losing a phone scares me
TheCraig said:
Ahh, I hope you find it, I hate it when you think you lose your phone then you can't feel it in your pocket and then your heart sinks but then you realize its in the other one lol, just losing a phone scares me
Click to expand...
Click to collapse
But that's not in my case some cunning professional theives are around in the mall
WTF mine is 12th phone lost in the same mall in less than a week.
Lost all hopes nothing left now :crying:
Sorry for your loss, maybe you can help others to be more careful.
Nikhilmendu said:
Today i have been to a mall lost that somewhere iam sure someone stole that. As the mall staff said that mine is 12th phone lost in just a week.
Click to expand...
Click to collapse
Describe how you were carrying your phone, pants pocket (front or back?) or top shirt pocket ?
Did you take it out and place it on a table somewhere and found it disappeared or did it disappear by pick pocket.
Try to think hard about this, if the same gang operates there, go back and hang out at that mall, chances are the same characters will be there again. Were you in a crowd at any time, with people close to you. waiting in a line with people really close. These are the places these guys can strike.
Had read how somebody lost his phone, picked out of his top shirt pocket, whilst waiting for a food order to arrive. So there is a crowd of people with hands going up and over your shoulder, gentle pushing & shoving. This is a great way to pull a phone out especially if you happen to be under 5 foot 10. It just takes a tap on the opposite shoulder to distract and the crook has lifted your phone already
For this to work it matters where you are facing, if you are looking away from your top shirt or pant pocket then its easy otherwise it won't work. These guys know this and pick their marks carefully.
Nikhilmendu said:
Filed an fir already and i have asked sony customer care and they said they can't track the phone via imei :crying:
Click to expand...
Click to collapse
They won't track it using the IMEI, but they can easily block the IMEI so it'll be a useless brick, and the thieves won't be able to use it on an Indian network (and possibly other foreign networks)
LordManhattan said:
They won't track it using the IMEI, but they can easily block the IMEI so it'll be a useless brick, and the thieves won't be able to use it on an Indian network (and possibly other foreign networks)
Click to expand...
Click to collapse
Yeah i do know but the thing is even they are having trouble blocking imei too i have been at service center for more than 3 hours simply useless they tried a lot but useless
Meh! I miss the good old nokia days... Where whatever you do(flash new firmware, factory reset, reformat) the security code just persists and won't let you use the phone until you key it in.
One Twelve said:
Sorry for your loss, maybe you can help others to be more careful.
Describe how you were carrying your phone, pants pocket (front or back?) or top shirt pocket ?
Did you take it out and place it on a table somewhere and found it disappeared or did it disappear by pick pocket.
Try to think hard about this, if the same gang operates there, go back and hang out at that mall, chances are the same characters will be there again. Were you in a crowd at any time, with people close to you. waiting in a line with people really close. These are the places these guys can strike.
Had read how somebody lost his phone, picked out of his top shirt pocket, whilst waiting for a food order to arrive. So there is a crowd of people with hands going up and over your shoulder, gentle pushing & shoving. This is a great way to pull a phone out especially if you happen to be under 5 foot 10. It just takes a tap on the opposite shoulder to distract and the crook has lifted your phone already
For this to work it matters where you are facing, if you are looking away from your top shirt or pant pocket then its easy otherwise it won't work. These guys know this and pick their marks carefully.
Click to expand...
Click to collapse
good questions, why is op ignoring this post...
plz help me
+Nikhilmendu how did your friend change his imei on his xperia L because I lost my imei on my Xperia l.Plz help nikhil
These apps, like android device manager etc are almost useless (useful only if the thief is a rookie) coz they will be desynced as soon as the email id is removed from mobile (via flash or any other way)
Regarding imei, try contacting all the network providers, i dont know if it will be easy task to do considering there are many providers plus you may need a strong source or reference to convince them, but when any mobile is connected to a network(and things like sms or call are sent from that mobile), its imei is sent to the database of the network to keep record...

Help - Was I scammed?

Hi. So I recently bought a used Note 3 on craigslist. The phone works perfect. I inserted my Sim and have been using the phone with no problems. I decided to stick with my G3 and tried to sell the Note online. Come to find out there is something weird about the IMEI number. The number on the status screen comes up as blacklisted. There is a different IMEI number under the battery that comes up as valid.
As I said the phone works fine, but I dont know what is going on. The seller is obviously not being very helpful with my questions.
I have read about people illegally changing the IMEI numbers on phones. Is this what happened?
Why is the number under the battery the valid one? I assumed that if someone messed with the software the number on the status screen would be valid and the one under the battery would be blacklisted. The sticker under the battery looks legit.
Any help is appreciated.
Thank you
They could have changed it, but what I think is more likely is that they changed out the screen at some point and left the wrong sticker on it. On most newer Samsung phones the IMEI sticker is on the screen assembly, so when you install a new screen you have to swap the stickers too. I'm a phone tech and I always swap the stickers whenever I put a new screen on a device just to avoid this kind of confusion.
I personally would aggressively pursue a refund cause you could end up with an expensive paperweight even though it works fine at the moment. Involve the police if the seller decides to get salty about it, cause it's technically fraud.
Thank you for the response. Why would swapping out the screen change the IMEI? Which IMEI is the phone currently using?
The seller is no help.
Open the dialer screen and press *#06#
Don't press send. It will give a notification of what imei the phone is using.
I did this. The blacklisted one comes up.
I don't doubt what you're saying is true. But who says it's blacklisted? If it's an internet source I'd call the carrier. The carrier can tell you why it's blacklisted, and depending on the case it can un-blacklist it.
I also don't understand how a blacklisted device is working.
Unfortunately if it is blacklisted, you've been scammed. Contact the police. The more info you have, the more they can help you. If you have the sellers phone number, address, and description of them you might have a chance. Otherwise all you can do is sell it as a blacklisted device.
You are as confused as I am. Hence my post. Lol
I used Swappa to verify.
The number on the Status screen is definitely different than the one under the battery.
kabuk1 said:
They could have changed it, but what I think is more likely is that they changed out the screen at some point and left the wrong sticker on it. On most newer Samsung phones the IMEI sticker is on the screen assembly, so when you install a new screen you have to swap the stickers too. I'm a phone tech and I always swap the stickers whenever I put a new screen on a device just to avoid this kind of confusion.
I personally would aggressively pursue a refund cause you could end up with an expensive paperweight even though it works fine at the moment. Involve the police if the seller decides to get salty about it, cause it's technically fraud.
Click to expand...
Click to collapse
440bro said:
Open the dialer screen and press *#06#
Don't press send. It will give a notification of what imei the phone is using.
Click to expand...
Click to collapse
Green1534 said:
You are as confused as I am. Hence my post. Lol
I used Swappa to verify.
The number on the Status screen is definitely different than the one under the battery.
Click to expand...
Click to collapse
Ignore the IMEI under the battery it's just a sticker I think what @kabuk1 is saying is that it could be different because of a careless error during a repair. The IMEI that shows up on the device is the IMEI of the phone and the one you should care about. If that is the one that swappa says is blacklisted then you should take @440bro and @kabuk1 s advice and investigate further with the carrier or just contact the police.
Sucks if you got scammed, but if you bought it through swappa they're really helpful with whatever you need. I bought a phone from a seller who turned nonresponsive immediately after the paypal payment cleared and they guys at swappa were really helpful getting my money back...slightly different situation but there is hope!
Thanks everyone for the feedback.
Just weird the phone works perfect.
Green1534 said:
Thanks everyone for the feedback.
Just weird the phone works perfect.
Click to expand...
Click to collapse
It could be blacklisted on a different carrier than the one you're using. Usually what happens is that if a phone is blacklisted by T-Mobile, you won't be able to use it on their network but if the phone is unlocked you could still use it on other GSM networks.
The phone is AT&T model and I am using it on AT&T

sprint locked my phone for ever, any help please?

Hi guys,
I bought an used note 8 and used for 3 months, then "phone not allowed" started to show up in the top corner.
After I went to sprint store and they ran the imei #, they said this device is locked by sprint because it's reported stolen or lost and there is nothing we can do :crying:
Any help to save my money please?
Thank You
looking forward
kahtan said:
Hi guys,
I bought an used note 8 and used for 3 months, then "phone not allowed" started to show up in the top corner.
After I went to sprint store and they ran the imei #, they said this device is locked by sprint because it's reported stolen or lost and there is nothing we can do :crying:
Any help to save my money please?
Thank You
looking forward
Click to expand...
Click to collapse
You need to either get a hold of whoever you bought it from or there's not going to be anything that anyone can do about it because whoever sold you the phone waited for 3 months after you got it and then they reported it stolen and the reason they do that sh¡t is because they'll be given another phone for free usually or a small fee and then they'll turn around and do the same thing all over again! That's why you don't buy from people unless they're willing to meet you in the carriers local store that way they'll know for sure that you bought it and the person won't be able to do that.. If you can't get your money back or find the person you bought it from then you'll have to accept it as a lesson learned and don't do that again..
kahtan said:
Hi guys,
I bought an used note 8 and used for 3 months, then "phone not allowed" started to show up in the top corner.
After I went to sprint store and they ran the imei #, they said this device is locked by sprint because it's reported stolen or lost and there is nothing we can do :crying:
Any help to save my money please?
Thank You
looking forward
Click to expand...
Click to collapse
there are a great deal of sites that can fix a blacklisted IMEI for a fee. Usually around $35 to $50 or so. The blacklist fix does work when obtained from reputable sites. Double edged sword there tho, youre needing a "reputable" site to do "not reputable" stuff for you.
MrMike2182 said:
You need to either get a hold of whoever you bought it from or there's not going to be anything that anyone can do about it because whoever sold you the phone waited for 3 months after you got it and then they reported it stolen and the reason they do that sh¡t is because they'll be given another phone for free usually or a small fee and then they'll turn around and do the same thing all over again! That's why you don't buy from people unless they're willing to meet you in the carriers local store that way they'll know for sure that you bought it and the person won't be able to do that.. If you can't get your money back or find the person you bought it from then you'll have to accept it as a lesson learned and don't do that again..
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some of what you said is right. Always get the IMEI from the seller and check it yourself. Do not believe what the seller tells you. Its actually very fast and easy to check for blacklisting. Even at the time of purchase, boot up the phone and triple check the IMEI and once youve done that and purchased the phone, thats pretty much all you can do. Also make sure that its not currently attached to an account. And when you buy it, you can dial the *86 (i think thats the star key combo to get customer service) and verify that the phone doesnt have a balance on it. Of course, all of this is best if done in person for obvious reasons.
youdoofus said:
there are a great deal of sites that can fix a blacklisted IMEI for a fee. Usually around $35 to $50 or so. The blacklist fix does work when obtained from reputable sites. Double edged sword there tho, youre needing a "reputable" site to do "not reputable" stuff for you.
some of what you said is right. Always get the IMEI from the seller and check it yourself. Do not believe what the seller tells you. Its actually very fast and easy to check for blacklisting. Even at the time of purchase, boot up the phone and triple check the IMEI and once youve done that and purchased the phone, thats pretty much all you can do. Also make sure that its not currently attached to an account. And when you buy it, you can dial the *86 (i think thats the star key combo to get customer service) and verify that the phone doesnt have a balance on it. Of course, all of this is best if done in person for obvious reasons.
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Yeah I understand the IMEI thing but the IMEI will come back clear in the beginning because the person who sold the phone didn't report it stolen right away they purposely wait 3 months that way whoever they sold it to is long gone and can't prove they bought it from them so it gets black listed and then the seller gets a new phone and the buyer has a paperweight if they can't get it off the blacklist.
MrMike2182 said:
Yeah I understand the IMEI thing but the IMEI will come back clear in the beginning because the person who sold the phone didn't report it stolen right away they purposely wait 3 months that way whoever they sold it to is long gone and can't prove they bought it from them so it gets black listed and then the seller gets a new phone and the buyer has a paperweight if they can't get it off the blacklist.
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reason #732,155,289,001,914 why i hate humans detailed in this gentleman's post above. Unscrupulous people trying to pawn their bullshyte off on other people for their own gain and waiting 3 months to intentionally f*ck a person out of their hard earned money by putting a phone up on offer and letting a person buy it in good faith and letting them use it happily for 3 months then eff the buyer right in the a by reporting it stolen for their own pathetic gain
I was totally unaware that this could happen.
Thanks for the valuable information. If you all could be so kind to give me your opinion. I was considering buying a phone from ebay advanced as having a. clean IMEI with 30 day free returns. Therfore, am I correct in assuming that the prof of purchase from PayPal and ebay will prevent a seller from blacklisting imy phone in the future? Will, the carrier accept this as prof of ownership? Thank you.
Ps. Sorry to here about your phone

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