Camera issue? - One (M7) Q&A, Help & Troubleshooting

I'm experiencing purple flares around my camera, especially during the night
Is this considered to be a build quality issue?
Sent from my HTC One using xda premium

same problem
http://forum.xda-developers.com/showthread.php?t=2317507
John.

Related

Horrible voice quality with any case on

Is anyone else experiencing this problem ...with a case on people say I muffled withoit one on I sound crystal clear ...all ports for both mics are open ....any insight would help
Sent from my HTC PH39100 using xda app-developers app from my HTC

[Q] Camera discolouration in low light

Seeing some blue streaks on my camera in low light situations. Cleaning the overlying glass doesn't help, no idea what's causing it. It wasn't there when I got the phone.
Anyone having a similar issue?
Sent from my HTC One using Tapatalk 4
There is a thread when people are talking about this...
Thanks much
Sent from my HTC One using Tapatalk 4

[Q] 4.3 Update camera fix

Hey guys. I have the VZW HTC One and was curious if any of you have seen the purple hazing camera issue fixed with this update. HTC said the update would remedy the problem. Can anyone verify the fix?
I can verify that the problem persists. HOWEVER, it has been slightly reduced. I can take pictures now on the dark and it is possible to take better pictures. It changes ISO quickly to reduce the purple tint.
The main update wasn't included with the ota yet
Sent from my HTCONE using XDA Premium 4 mobile app
Still appears to be a hardware issue (even though it has been reduced, it still is there for some), I would return to your carrier and ask for a new one.
Sent from my HTCONE using XDA Premium 4 mobile app
I don't see a difference. My **** is still purple.
Sent from my HTCONE using xda app-developers app
Been having it since day one ...and made my peace with it
Sent from my HTCONE using XDA Premium 4 mobile app
sailio said:
The main update wasn't included with the ota yet
Sent from my HTCONE using XDA Premium 4 mobile app
Click to expand...
Click to collapse
What?
I can confirm that problem is still present with the update although it's been reduced as others are saying.
Also, what's this about the main update wasn't included with the OTA?
It seems to be a firmware issue. I did not have any purple problems until I updated the firmware. Now I have them. I've heard that downgrading to an older firmware fixes it for people like myself who didn't have it before but now have it. My boss had the issue(GSM version), updated his firmware, and no longer has it. Seems the fix for it causes it for some people.
Super Tommy said:
I don't see a difference. My **** is still purple.
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
Did you eat Barney the Dinosaur?
Sent from my HTCONE using Tapatalk 2
Purple tint is still there, pretty sure it has been confirmed as a hardware issue.
Sent from my HTCONE using xda app-developers app
DWake014 said:
Purple tint is still there, pretty sure it has been confirmed as a hardware issue.
Sent from my HTCONE using xda app-developers app
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Click to collapse
I doubt it as it's there on devices that didn't have it prior to the update now.
Running flex 2.03 and my camera seems to be fine, no purple haze..
rougegoat said:
I doubt it as it's there on devices that didn't have it prior to the update now.
Click to expand...
Click to collapse
I have to agree with you. I'm one who never had the purple problem untill the 4.3 update. Also Flash set to auto doesn't seem to flash when it should be.
Might try the firmware downgrade next weekend.
Paul
definately a hardware issue, although i'd like to know what caused it.
never had the problem until a few weeks ago, then all i got is purple tint in my photos in low light.
this phone used to take the best photos in low light compared to other phones on the market, now its just crap.
latest 4.3 roms dont fix it either.
TorxT3D said:
definately a hardware issue, although i'd like to know what caused it.
never had the problem until a few weeks ago, then all i got is purple tint in my photos in low light.
this phone used to take the best photos in low light compared to other phones on the market, now its just crap.
latest 4.3 roms dont fix it either.
Click to expand...
Click to collapse
Taking mine back today for new one...I tried firmware update no dice as well..called retailer(best buy) they said bring it in. So went back to stock...last nite. Camera should never be this bad on a $600 device
Sent from my HTCONE using xda app-developers app
TorxT3D said:
definately a hardware issue, although i'd like to know what caused it.
never had the problem until a few weeks ago, then all i got is purple tint in my photos in low light.
this phone used to take the best photos in low light compared to other phones on the market, now its just crap.
latest 4.3 roms dont fix it either.
Click to expand...
Click to collapse
http://www.youtube.com/watch?v=KZqZv6MlU8g
Looks like it's getting too hot which somehow shows up in the pictures. Bad units for sure.
Purple haze came with 4.3
My HTC One has never had a purple haze up until I updated last week to 4.3. It doesn't seem possible that this is a hardware issue when mine was perfect until the software update. That doesn't make any sense.
TorxT3D said:
definately a hardware issue, although i'd like to know what caused it.
never had the problem until a few weeks ago, then all i got is purple tint in my photos in low light.
this phone used to take the best photos in low light compared to other phones on the market, now its just crap.
latest 4.3 roms dont fix it either.
Click to expand...
Click to collapse
I don't think it's a hardware issue directly. It's a post-processing issue. That points to firmware more than anything to me. If I had to guess, I'd say that they sourced the camera hardware to multiple vendors. As a result, the different vendors have slightly different sensitivities. So the post-processing that works fine from Vendor A-G may cause the purple issue on Vendor H and I. The firmware update that fixes it for Vendor I breaks it for Vendor E. It's a balance of slightly different hardware using the same firmware.
rougegoat said:
I don't think it's a hardware issue directly. It's a post-processing issue. That points to firmware more than anything to me. If I had to guess, I'd say that they sourced the camera hardware to multiple vendors. As a result, the different vendors have slightly different sensitivities. So the post-processing that works fine from Vendor A-G may cause the purple issue on Vendor H and I. The firmware update that fixes it for Vendor I breaks it for Vendor E. It's a balance of slightly different hardware using the same firmware.
Click to expand...
Click to collapse
Agreed, mine is not fixed but when I updated to 4.3 without firmware it was terrible, now with the newest firmware almost perfect, though still a slight amount of purple tint. Good enough for me to keep it.

[Q] Purple tint?

Is anyone experiencing a really purple tint to greys at low brightnesses? I think it's a fairly common problem with AMOLED screens but I was hoping it wouldn't be so prevalent.
Yes that is normal. I don't think it is a problem though. I think they do it on purpose so that you can see the greys better. I'm not sure but either way it doesn't bother me.
Sent from my XT1058 using xda app-developers app

Grayish camera after 4.3update

I observed that since I update my HTC one to 4.3, the camera became grayish purplish. I have done all I can think of to get the camera to be as clear as it is supposed to be, but no solution, I need help as it have taken away the fun in taking pictures with my phone.
Sent from my GT-N5100 using XDA Premium 4 mobile app
Ibroe said:
I observed that since I update my HTC one to 4.3, the camera became grayish purplish. I have done all I can think of to get the camera to be as clear as it is supposed to be, but no solution, I need help as it have taken away the fun in taking pictures with my phone.
Sent from my GT-N5100 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
This is a very known hardware issue, not related to the 4.3 update. Send your phone to repair under warranty. They will replace your camera chip with an improved one.
http://forum.xda-developers.com/showthread.php?t=2317507
http://forum.xda-developers.com/showthread.php?t=2465651

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