[Q] Going back to stock help - One (M7) Q&A, Help & Troubleshooting

Hi,
I have an Orange UK HTC One which i've been flashing various roms on. I've also updated the firmware and S-OFF
I'd like to return to stock so i can send it back (minor fault).
I have found a CWM nandroid backup for my carrier - CID ORANG001 / 1.28.61.7 which i've flashed but the touchscreen doesn't work afterwards and the firmware is still at the new version. HBOOT is also at V1.54.
I presume the touchscreen doesn't work because of the firmware issue (old rom, new firmware? ).
How can i return to a out of the box status ? Im really confused.
Please help.

dayloon said:
Hi,
I have an Orange UK HTC One which i've been flashing various roms on. I've also updated the firmware and S-OFF
I'd like to return to stock so i can send it back (minor fault).
I have found a CWM nandroid backup for my carrier - CID ORANG001 / 1.28.61.7 which i've flashed but the touchscreen doesn't work afterwards and the firmware is still at the new version. HBOOT is also at V1.54.
I presume the touchscreen doesn't work because of the firmware issue (old rom, new firmware? ).
How can i return to a out of the box status ? Im really confused.
Please help.
Click to expand...
Click to collapse
Find a android backup that is the same as yours and restore that. Flash stock recovery and have S-ON and you're done.

Related

[Q] HELP! I've really screwed up!!

Yesterday I purchased a PAYG M7 on the o2 network. Wanting to also be able to use it with another SIM, I paid to get an unlocking code.
While waiting for the unlocking code I decided to flash a custom firmware (the stock HTC Google one).
When my unlock code finally arrived it would not work, and it appears to be due to the custom firmware.
So I've been trying to get back to the stock o2 rom (i didn't backup my one). I started by restoring a CWM backup (M7 CWM Nandroid Backup CID 02_102 1.27.206.1) that I found. This worked fine but the bloody touchscreen doesnt work!
So then I had the great idea of flashing an OTA update to the phone (OTA_M7_UL_JB_50_02_UK_1.29.206) which froze CWM.
Finally I tried performing an RUU restore using RUU_M7_UL_JB_50_HTC_Europe_1.28.401.7... but when this got to the end it displayed a "customer ID error"...I'm guessing because i was trying to flash an unbranded firmware to an o2 phone?
So now I'm p*ssed!
All I need to do (i think) is get my phone back to a version of the o2 firmware where the touchscreen will work enabling me to enter the unlock code, and then I can flash straight back to a decent firmware.
But how do i proceed....?
Hard lesson on always making a backup before changing anything
You'll have to ask in the RUU/OTA/Backup thread if someone has a backup of the 4.2.2 ROM as it'll then work with the touchscreen
EddyOS said:
Hard lesson on always making a backup before changing anything
You'll have to ask in the RUU/OTA/Backup thread if someone has a backup of the 4.2.2 ROM as it'll then work with the touchscreen
Click to expand...
Click to collapse
Would restoring a CWM backup 2.24.980.2 (Australia Unbranded) be of any use?
For anyone who somehow found themselves in the same situation as me, just restore the CWM Backup I mentioned in previous post ( 2.24.980.2 (Australia Unbranded)) and you can then use the touchscreen and unlock the simlock with a code

[Q] Problem returning to stock [SOLVED]

Hi guys,
So I'm currently in the process of returning my device to stock for RMA purposes but I've hit a bit of a roadblock, as there's no RUU for my carrier (H3G in the UK). I've restored a CWMP backup to a H3G stock ROM, flashed a firmware that about matches the ROM I'm on, and I'm trying to flash a stock recovery but every time I flash I believe to be a stock recovery, booting into it actually starts CWM 6.0.3.1, which I assume is something to do with disabling HTC's reflashing of stock recoveries when another is found. I've searched for a few days now and have yet to find anyone in the same predicament however, which makes me think I've done something wrong. You wonderful and knowledgeable people at XDA are my final hope before it needs to be shipped off tomorrow morning!
A little more detail about the phone itself: has been updated to the 1.54 HBOOT but is S-OFF and unlocked using revone, and a 4.1.2-based sense ROM because I believe that's the highest Three have released so far.
Thanks for reading!
There something I've wondered for a while regarding going back to stock with no RUU but when there is a Nandroid...you need S-OFF to do it though and have your CID as HTC__001
1. Flash the 1.28.401.7 RUU to go back to stock - this should get the phone back working with the right FW for the Nandroid
2. Change the CID back to H3G__001
3. Restore the 1.28 Nandroid backup using CWM
4. Boot the phone and make sure it runs
5. Flash the stock recovery (assuming you can find it)
6. Make sure the phone boots up
7. Make sure it can download/install the latest OTA updates
The other way is do step 1, then do all the OTA updates up to 2.24 and then change the CID to H3G__001 and flash the Nandroid from TWRP for the H3G build but I've not tried either before. I might even give it a go tonight and see if my theory works
Thanks! That's a great idea, so the RUU is used to restore all of the other parts to stock (firmware, HBOOT, recovery) and then the nandroid changes it to a Three ROM and the OTAs will overwrite the firmware, HBOOT recovery with the Three-specific versions if they are included? At least, I hope I've understood your idea correctly.
That's my theory, but I've never tried it as I have an unbranded handset so can just use the RUU and then OTA it to the latest build. I'll give it a bash tonight and let you know later on if that's OK?
I'm on a bit of a tight schedule in that they're coming to collect it tomorrow morning but if you work something out it would be extremely useful - so long as the phone passes their tests and gets my (hardware-based) problems sorted I'll be happy either way I think your idea will work much better than my current mish-mash of different firmwares, recovery and ROM versions!
I'll be home at 6 and will get right on it. I'll hopefully have news by 8ish at the latest
OK, I can get the phone running on the Nandroid after flashing the RUU BUT you can't flash the OTA update as the recovery I used from a stock 1.28.401.7 RUU doesn't match the Three UK one (it would seem). Hopefully it'll be enough to get it back to them though
IF you could get the stock recovery from the 1.28 Three UK build you'd be good to go AFAIK but I have no idea if the one in the Nandroid is the stock recovery (I assumed not)
Alright, it seems this is my best option and to hope they don't try and run an OTA on it, with any luck they will flash the entire thing with an RUU or something to iron out all of the kinks. Thanks very much for your help, as I wouldn't have wanted to have tried all of that in such a short period.
Should anyone find this thread with a similar problem to what I described in the OP, I managed to flash a stock recovery again by using the HTC One AIO Kit by Hasoon2000, which managed to overwrite CWM where I could no for whatever reason.

[Q] HTC one orange uk backup

Hi,
I rooted my HTC one phone and flashed new firmware on it but quite foolishly didn't make a back up of my stock rom. My original CID is ORANG001 so the only way to get back to stock it seems is to find a nandroid backup or an RUU of this firmware, is that right? Before I flashed a custom rom I had sense 5.5 and android 4.3. Was wondering if anyone had or knew where I could get a back up of this particular stock firmware? I have found a couple of sites but the links are not working. Does anybody have any other ideas on how I can go back to stock firmware and get OTA updates
markthegreat said:
Hi,
I rooted my HTC one phone and flashed new firmware on it but quite foolishly didn't make a back up of my stock rom. My original CID is ORANG001 so the only way to get back to stock it seems is to find a nandroid backup or an RUU of this firmware, is that right? Before I flashed a custom rom I had sense 5.5 and android 4.3. Was wondering if anyone had or knew where I could get a back up of this particular stock firmware? I have found a couple of sites but the links are not working. Does anybody have any other ideas on how I can go back to stock firmware and get OTA updates
Click to expand...
Click to collapse
Not quite hard to do
But I wanna ask you 1 question- Why do you want to return to stock? Returning to stock is just a limited version of a Sense-based custom ROM.
Why don't you flash a Sense-based custom ROM, which is almost identical to Stock? For example ARHD 52.0
I don't want to return to stock now as I'm enjoying custom roms on my phone. I just want to ability to return to stock for potential warranty issues or if I would like to receive OTA updates from my carrier. I think the software version i need is 2.24.61.1
markthegreat said:
I don't want to return to stock now as I'm enjoying custom roms on my phone. I just want to ability to return to stock for potential warranty issues or if I would like to receive OTA updates from my carrier. I think the software version i need is 2.24.61.1
Click to expand...
Click to collapse
There is a CWM Nandroid RUU for ur device. You can get more info and the download link here:
http://forum.xda-developers.com/showthread.php?t=2207874

[Q] HTC One w ARHD12 - how to get Three's 4G update?

OK, so about 9 months ago I rooted my Three branded HTC one, installed CWM recovery and put ARHD12 on there and it's been brilliant. Three are now rolling out the 4G radio updates which as far as I understand is entirely separate to any ROM such as ARHD. So how do I get the radio update? Do I have to go back to stock? If so, now's the time to confess I didn't take a backup before I installed ARHD. So I guess I need the most recent Three RUU - do I have to remove CWM before I install it? I'm not a n00b - I managed to do this on my own last time and I'm fairly technically competent. The only problem I have now is one of time - I can't spend an entire day figuring stuff out due to the 9-month old bundle of joy that requires a fair bit of attention! If you can help me with a fairly simple outline of what to do in what order, that would be very much appreciated. Cheers!
ShadowTD said:
OK, so about 9 months ago I rooted my Three branded HTC one, installed CWM recovery and put ARHD12 on there and it's been brilliant. Three are now rolling out the 4G radio updates which as far as I understand is entirely separate to any ROM such as ARHD. So how do I get the radio update? Do I have to go back to stock? If so, now's the time to confess I didn't take a backup before I installed ARHD. So I guess I need the most recent Three RUU - do I have to remove CWM before I install it? I'm not a n00b - I managed to do this on my own last time and I'm fairly technically competent. The only problem I have now is one of time - I can't spend an entire day figuring stuff out due to the 9-month old bundle of joy that requires a fair bit of attention! If you can help me with a fairly simple outline of what to do in what order, that would be very much appreciated. Cheers!
Click to expand...
Click to collapse
You will have to return completely to stock. That means everything must be as it was out of the box. As for the ruu for your carrier, if they released it then it should be in one of the stickies.
Bat cave One
I'm on Three in the UK and before I flashed a custom ROM I made sure I got S-Off then flashed the latest unbranded firmware(FUU_4.19.401.9-TWRP2633_combined_nowipe.exe which I got from XDA) and then changed my CID to SuperCID. After that I flashed custom ROM without flashing a stock ROM. LTE/4G works perfectly ok.
heat57 said:
I'm on Three in the UK and before I flashed a custom ROM I made sure I got S-Off then flashed the latest unbranded firmware(FUU_4.19.401.9-TWRP2633_combined_nowipe.exe which I got from XDA) and then changed my CID to SuperCID. After that I flashed custom ROM without flashing a stock ROM. LTE/4G works perfectly ok.
Click to expand...
Click to collapse
Thanks Heat57. I'm currently S-On, Unlocked, Tampered. I've also found this thread:
http://forum.xda-developers.com/showthread.php?t=2419699
which seems to contain all of the radio files in the world, and also all of the firmware. This radio:
(1.29.401.12 WWE OTA) Radio_4A.14.3250.13_10.33.1150.01L
Looks interested, but you say you never flashed your radio? When did you get your one?
I'm thinking from your post I'm going to get S-OFF (using Revone, yes?) and flash a firmware to see if the 4G radio options show up. I can't see the one you mentioned - could you recommend one from the above thread? Also, it says TWRP - I'm using CWM - is that a problem?
Final question - if I do a backup I'm backing up the radio and firmware as well? So if I make a total plums of this I can get back to CWM and restore?
TIA for any further help you can give me
ShadowTD said:
Thanks Heat57. I'm currently S-On, Unlocked, Tampered. I've also found this thread:
http://forum.xda-developers.com/showthread.php?t=2419699
which seems to contain all of the radio files in the world, and also all of the firmware. This radio:
(1.29.401.12 WWE OTA) Radio_4A.14.3250.13_10.33.1150.01L
Looks interested, but you say you never flashed your radio? When did you get your one?
I'm thinking from your post I'm going to get S-OFF (using Revone, yes?) and flash a firmware to see if the 4G radio options show up. I can't see the one you mentioned - could you recommend one from the above thread? Also, it says TWRP - I'm using CWM - is that a problem?
Final question - if I do a backup I'm backing up the radio and firmware as well? So if I make a total plums of this I can get back to CWM and restore?
TIA for any further help you can give me
Click to expand...
Click to collapse
Well, I flashed the firmware, which amongst other hardware bits includes the radio. My first goal was to unlock the bootloader and then S-Off, as the latter removes any potential issues with firmware flashes and the like. I also went and changed CID to 11111111, which I understand is SuperCID and enables flashing of firmware and ROMs of different CID designations. Please beware, YOU MUST BE S-OFF FOR FIRMWARE FLASHING!!!
Regarding your question of revone, if you're on hboot 1.44 then yes, revone, hboot version 1.54 and 1.55 only work with rumrunner and latest versions require the 'firewater' exploit.
I am relatively new to HTC, although I owned an original Desire many years ago, so I still remember the peculiarities of HTC ROM. I had a Galaxy Note 2 and rooting and flashing ROMs there is a piece of cake by comparison. I digress.
Unlike most other manufacturers, where you get everything included in the custom ROM, it seems with HTC that is not the case, hence if you want to update your radio for example, you need to flash a firmware package. Therefore, I am not certain if a Nandroid would restore the firmware, if you encounter any problems, maybe someone more knowledgeable can confirm. In any event, if you're S-Off then flashing any firmware for the M7ul should work, so worst case, if you mess up you could always flash the one I pointed out via adb. Here is a link to the latest firmware http://forum.xda-developers.com/showthread.php?t=2485651
Regarding the recovery, I just prefer TWRP and use the one but last version 2.6.3.4, which works perfectly. #However, there is no reason why your CWM should not be adequate. Before I took the jump, after just receiving my One, I read through the threads for about a day to make sure I got it right.
Finally, if you end up rooted and S-Off then there is a supper little flashable zip called 'Guru_Bootloade_Reset_1.0.zip' that allows you to remove the tampered flag, relock the bootloader and unlock it again by simply flashing it and selecting what you want in it's aroma installer. You'll find it on XDA as well, justuse the search function.

CID: GLOBA001 RUU Needed please

I need to return my phone to stock (S-ON, CID: GLOBA001) and i cant seem to be able to find the appropriate files. Any help would be greatly appreciated.
Nastradamus said:
I need to return my phone to stock (S-ON, CID: GLOBA001) and i cant seem to be able to find the appropriate files. Any help would be greatly appreciated.
Click to expand...
Click to collapse
There is no RUU for WIND, afaik. Sorry
alray said:
There is no RUU for WIND, afaik. Sorry
Click to expand...
Click to collapse
Is there somewhere i can maybe find a saved backup of stock ROM. Or do you know any other way i can get back to stock ROM with S-ON? Thanks for your help!
Nastradamus said:
Is there somewhere i can maybe find a saved backup of stock ROM. Or do you know any other way i can get back to stock ROM with S-ON? Thanks for your help!
Click to expand...
Click to collapse
Do you need to get back to stock for warranty purpose?
What is your firmware version? (fastboot getvar all) or (fastboot getvar version-main)
alray said:
Do you need to get back to stock for warranty purpose?
What is your firmware version? (fastboot getvar all) or (fastboot getvar version-main)
Click to expand...
Click to collapse
Yea I want to send my phone in under warranty due to a problem with the wifi where it doesnt work and just gets stuck on ON. From what ive read everyone who had this problem ended up sending in their phone and just got a replacement. I originally had this problem while I was in stock so I tried out a custom ROM to see if that would fix the problem.
After putting a custom ROM didnt fix the problem, to try get back to stock I used a guru reset file. The CID from the reset file didnt match my phone but I gave it a shot. So now my phone has stock rom with android 4.3. Then I wanted to get an OTA so everything else would go to stock like kernel (Im fairly new to rooting and stuff so that's what I understood would happen). But my phone wont accept an OTA, after downloading for a bit it basically says that some modifications have been made to the software so it cant get the OTA.
I cant get my getvarall until later when I get home but from the about menu in the phone it says that the softwarenumber is 3.22.661.1 (is that firmware version?). ill post my getvarall when I get home.
If there's a way that you know I can get back to stock, that would be awesome. Thanks alot for your help.
Nastradamus said:
Yea I want to send my phone in under warranty due to a problem with the wifi where it doesnt work and just gets stuck on ON. From what ive read everyone who had this problem ended up sending in their phone and just got a replacement. I originally had this problem while I was in stock so I tried out a custom ROM to see if that would fix the problem.
After putting a custom ROM didnt fix the problem, to try get back to stock I used a guru reset file. The CID from the reset file didnt match my phone but I gave it a shot. So now my phone has stock rom with android 4.3. Then I wanted to get an OTA so everything else would go to stock like kernel (Im fairly new to rooting and stuff so that's what I understood would happen). But my phone wont accept an OTA, after downloading for a bit it basically says that some modifications have been made to the software so it cant get the OTA.
I cant get my getvarall until later when I get home but from the about menu in the phone it says that the softwarenumber is 3.22.661.1 (is that firmware version?). ill post my getvarall when I get home.
If there's a way that you know I can get back to stock, that would be awesome. Thanks alot for your help.
Click to expand...
Click to collapse
3.22.661.1 is telus ROM. I need to know what is your firmware version (from the bootloader or from the getvar all) so we can check if there is anything available to restore your phone (most likely a Nandroid backup). Both your software version and firmware version must be the same.
For warranty to be valid. your phone must be 100% stock which mean stock rom and firmware, no tampered flag in the bootloader. bootloader status must be "locked" (not re-locked or unlocked). Removing the tampered flag and resetting the bootloader to "locked" require s-off. There is nothing available for WIND (no RUU, no nandroid backup (to confirm with your firmware version)). So flashing a custom rom before checking for these files was not a good idea. When the phone is under warranty, you should always send it for repair because troubleshooting it by flashing custom roms (and unlocking the bootloader) void the warranty, unless you can return your phone to 100% stock (files needed and s-off needed).
But sometime, ppl are lucky and HTC will repair the phone even if its not stock. If they think the custom software might have caused the wifi problem, then they will charge you for the repair. If its an hardware defect, then you might get it repaired at no cost, at HTC discretion.
For ota update, you can't use them atm because the software version (TELUS) doesn't match your firmware version and CID (WIND)
Btw, is your wifi problem only on lollipop? I had some problem too and it was caused by the power saver mode. Disabling it (or at least the wifi power saver option) solved my issue. Just in case...
alray said:
3.22.661.1 is telus ROM. I need to know what is your firmware version (from the bootloader or from the getvar all) so we can check if there is anything available to restore your phone (most likely a Nandroid backup). Both your software version and firmware version must be the same.
For warranty to be valid. your phone must be 100% stock which mean stock rom and firmware, no tampered flag in the bootloader. bootloader status must be "locked" (not re-locked or unlocked). Removing the tampered flag and resetting the bootloader to "locked" require s-off. There is nothing available for WIND (no RUU, no nandroid backup (to confirm with your firmware version)). So flashing a custom rom before checking for these files was not a good idea. When the phone is under warranty, you should always send it for repair because troubleshooting it by flashing custom roms (and unlocking the bootloader) void the warranty, unless you can return your phone to 100% stock (files needed and s-off needed).
But sometime, ppl are lucky and HTC will repair the phone even if its not stock. If they think the custom software might have caused the wifi problem, then they will charge you for the repair. If its an hardware defect, then you might get it repaired at no cost, at HTC discretion.
For ota update, you can't use them atm because the software version (TELUS) doesn't match your firmware version and CID (WIND)
Btw, is your wifi problem only on lollipop? I had some problem too and it was caused by the power saver mode. Disabling it (or at least the wifi power saver option) solved my issue. Just in case...
Click to expand...
Click to collapse
The problem started when I had stock kitkat and persisted when I tried a custom rom based off lollipop (MaximusHD) and jelly bean which I currently have from the telus gurureset file. Yea I messed up by rooting and flashing custom rom in hopes of fixing the problem. Now I just want to get back to stock with relocked bootloader and hope it gets through warranty.
Ill post getvarall later today when I get home. btw there are a couple things I should black out before posting that right? Could you tell me which ones?
Thanks
alray said:
3.22.661.1 is telus ROM. I need to know what is your firmware version (from the bootloader or from the getvar all) so we can check if there is anything available to restore your phone (most likely a Nandroid backup). Both your software version and firmware version must be the same.
For warranty to be valid. your phone must be 100% stock which mean stock rom and firmware, no tampered flag in the bootloader. bootloader status must be "locked" (not re-locked or unlocked). Removing the tampered flag and resetting the bootloader to "locked" require s-off. There is nothing available for WIND (no RUU, no nandroid backup (to confirm with your firmware version)). So flashing a custom rom before checking for these files was not a good idea. When the phone is under warranty, you should always send it for repair because troubleshooting it by flashing custom roms (and unlocking the bootloader) void the warranty, unless you can return your phone to 100% stock (files needed and s-off needed).
But sometime, ppl are lucky and HTC will repair the phone even if its not stock. If they think the custom software might have caused the wifi problem, then they will charge you for the repair. If its an hardware defect, then you might get it repaired at no cost, at HTC discretion.
For ota update, you can't use them atm because the software version (TELUS) doesn't match your firmware version and CID (WIND)
Btw, is your wifi problem only on lollipop? I had some problem too and it was caused by the power saver mode. Disabling it (or at least the wifi power saver option) solved my issue. Just in case...
Click to expand...
Click to collapse
My firmware version is 5.11.1500.8

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