Hello everyone,
I just have this problem with charging my HTC One,
I use my phone very much and usually I charge it every night. Everything went well until today : when I connected the phone to the wall charger (the one that came with the One), it only shows this message : please use supported charger. i tried to connect another phone to this charger : it worked well, then I tried to connect the One to another wall charger and another USB cord : it shows the same message.
I turned off the phone then did a full wipe : still the same problem. In fast boot, when it's connected to the wall charger, it's showed Fastboot AC. When turned off and connected to the charger, I see the red Led for 5-10 second, then the led turn off and the button blinking.
Can someone help me about this problem, please?
anthach said:
Hello everyone,
I just have this problem with charging my HTC One,
I use my phone very much and usually I charge it every night. Everything went well until today : when I connected the phone to the wall charger (the one that came with the One), it only shows this message : please use supported charger. i tried to connect another phone to this charger : it worked well, then I tried to connect the One to another wall charger and another USB cord : it shows the same message.
I turned off the phone then did a full wipe : still the same problem. In fast boot, when it's connected to the wall charger, it's showed Fastboot AC. When turned off and connected to the charger, I see the red Led for 5-10 second, then the led turn off and the button blinking.
Can someone help me about this problem, please?
Click to expand...
Click to collapse
Have the same problem except it stopped charging all together and connecting to the computer. It only charges when off with the same red led issue and takes forever to fully charge. I decided to send it in to htc since its under the one year warranty after going through troubleshooting with them. The only problem is the bootloader is unlocked and the maximus rom is installed so hopefully they still fix it. I will update this as soon as i know what happens.
moesho said:
Have the same problem except it stopped charging all together and connecting to the computer. It only charges when off with the same red led issue and takes forever to fully charge. I decided to send it in to htc since its under the one year warranty after going through troubleshooting with them. The only problem is the bootloader is unlocked and the maximus rom is installed so hopefully they still fix it. I will update this as soon as i know what happens.
Click to expand...
Click to collapse
Thank you, but I'm kinda scared to overheat the phone as with the One X the blinking led is for the overheating.
I cant connect to my computer to flash an RUU. I will try to contact Htc too
Envoyé de mon iPad à l'aide de Tapatalk HD
May sound far fetched, but try blowing air into the charge port. Sometimes small debreas can cause charge problems. It has worked for me. Also heard it worked for someone who's kept getting extremely hot n started smoking whenever they tried charging it. All it was, is a little debrea in port. Hope this helps
Sent from my HTCONE using xda app-developers app
HermanV0929 said:
May sound far fetched, but try blowing air into the charge port. Sometimes small debreas can cause charge problems. It has worked for me. Also heard it worked for someone who's kept getting extremely hot n started smoking whenever they tried charging it. All it was, is a little debrea in port. Hope this helps
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
Yeah I also checked that before posting this on xda. Unfortunately it doesn't solve the problem.
Envoyé de mon iPad à l'aide de Tapatalk HD
anthach said:
Yeah I also checked that before posting this on xda. Unfortunately it doesn't solve the problem.
Envoyé de mon iPad à l'aide de Tapatalk HD
Click to expand...
Click to collapse
Sorry to hear it didn't work, hope you get the problem resolved. If you blew in it with your mouth, it may not have been enough. Might try compressed air. Like the cans of air used for spraying out keyboards. Are you rooted, using any other kernel other than stock? It's probably just a bad charge port being it was working prior.
Sent from my HTCONE using xda app-developers app
Same thing for me. Even when I'm not trying to charge, the 'Unable to charge device' notification keeps popping up and waking the screen. The funny thing is when I flash the CM10 rom it seems to be charging fine and my PC is also detecting it!
I would send in to HTC if it wasn't for my unlocked bootloader. So this is probably the best solution for now if you're in the same situation as me.
Moesho, please let us know if HTC fixes this issue even with unlocked bootloader.
I'm traveling right now. I will try to flash the GE edition then.
I tried to send an e mail to HTC, the only advice they could give me was to boot in safe mode, but it didn't work.
I only wish i could flash an RUU to send it to HTC
Envoyé de mon iPad à l'aide de Tapatalk HD
good news
Htc sent the phone back i should have it by wednesday. They said it was some board that has to do with usb charging so they did cover it. I even asked the guy surprisingly he said Im lucky that they fixed it considering it was unlocked with a rom and i should keep it stock for a while just in case.
I will try to flash the stock odexed rom and the boot.img from mike1983. So @moesho did Htc said it was a problem with the One build or its a problem due to our use?
Envoyé de mon iPad à l'aide de Tapatalk HD
moesho said:
Htc sent the phone back i should have it by wednesday. They said it was some board that has to do with usb charging so they did cover it. I even asked the guy surprisingly he said Im lucky that they fixed it considering it was unlocked with a rom and i should keep it stock for a while just in case.
Click to expand...
Click to collapse
How did you contact HTC to send back your phone? Just curious to know who I should contact to do the same...
anthach said:
I will try to flash the stock odexed rom and the boot.img from mike1983. So @moesho did Htc said it was a problem with the One build or its a problem due to our use?
Envoyé de mon iPad à l'aide de Tapatalk HD
Click to expand...
Click to collapse
had to be the phone dont think they would have fixed it otherwise
Good to hear Moesho!
I too spoke to T-Mobile customer service today and they are sending me a brand new phone, no questions asked! Well, they are going to inspect my phone when I send it in and the customer rep said as long as I don't have any physical wear and tear I should be good. Yay!
I did get my phone to stock condition (i.e. stock recovery, bootloader locked, 'TAMPERED' removed, S-ON) before I send it in, just in case.
Well I put my One into a bag of rice for 2 day and miracle happens, I could charge it again. But i still have a problem. The phone randomly start the car app and close. I will flash stock rom and send it back to Htc. Im in France and I contacted HTC on their support website if someone wonders
Envoyé de mon iPad à l'aide de Tapatalk HD
anthach said:
Well I put my One into a bag of rice for 2 day and miracle happens, I could charge it again. But i still have a problem. The phone randomly start the car app and close. I will flash stock rom and send it back to Htc. Im in France and I contacted HTC on their support website if someone wonders
Envoyé de mon iPad à l'aide de Tapatalk HD
Click to expand...
Click to collapse
got my phone back works well they even left the bootloader and maximus rom on there
Sadly if the phone was wet, it will have turned the liquid indicators red and that voids the warranty
Related
My phone is refusing to charge, I have no clue what got into it. I had to fiddle and press extremely tightly and I figured I'd take it to AT&T today as this happened last night.
Well I woke up this morning and it was dead, it does not want to receive any charge at all. I did back up my contacts and texts, but I don't see the folders I had Dropboxed last night.
I have a rooted and ROMed phone, will this matter to AT&T? I just need them fix the port. I want to go back to stock but it's completely dead now.
I'd suggest to just give them a call so they send you a new one. If you manage to power it on or boost it on, then do so but bringing it to AT&T could be a problem. The custom ROM itself isn't so bad but rooting voids your waranty.
If you call their technician, they'll tell you to try a couple things and if it doesn't work, they usually send you a new one as long as you are under waranty.
Two things to try:
1. Plug it in to a rear USB port on your pc.
2. Try another micro usb cable.
You probably already tried these 2 steps and if you have I apoligize for not offering much assistance.
I have yes, I have 3 different cables and it's the same. I've tried other ports, I tried the wall charger. I had some luck last night in my car as I kept it tight inside the middle console, but nothing this morning.
I guess I'll call instead then. If they send me one I can at least charge the battery and fix it, ship it back? Thank you!
EDIT: I'm SOL
The AT&T Chat support woman directed me to a specific location where they will check if it's my battery or the phone. If I could just get one charge on it I could fix it!
Why not buy a battery and charger. Or use a buds phone battery?
Sent from my SAMSUNG-SGH-I897 using XDA Premium App
I'm not sure I know anyone else with a Captivate...but I'll have to look into the battery charger. Thanks for the suggestion.
This happened to me with a replacement captivate. I got it rooted and rom'd and then the port went dead. So I had to charge with my first one, and then wirelessly transfer the files to flash back. I had taken it to the warranty center, and it was running a custom stock rom, with super user and all that but they didn't notice
Sent from my SAMSUNG-SGH-I897 using XDA Premium App
Fyi. If you didn't know. The batterbattery n a vibrant would work too.
Sent from my SAMSUNG-SGH-I897 using XDA Premium App
Did you try and pull the battery out and re-seat it after about 10 minutes of not being in the phone?
Also if you call them you will want to make sure when you send the phone back, that you un root it. A friend just got a bill for his referbed captivate and it wasn't cheap!
I had this same thing happen to me (useing a rooted stock rom). Thankfully I had a second battery to use for a while. After a while I decided to try the dead battery, it took a few hours for the battery symbol to show and another 16 hours to get to a full charge. Try that... it might just be that the battery is just so dead it takes a while. Also if that is the case make sure get rid of the batterystats.bin file and you should be good to go. Worse comes to worse if you go to the at&t mobile device center just have them give you a new battery and it should be fine... good luck
Let me know how it goes
Sent from my SAMSUNG-SGH-I897 using XDA Premium App
One day I was away from home and my battery was low. So I had to use a Sony Xperia charger. But now my phone has problems charge.
problems such as:
-it won't charge
-it only charges to 50%
-the charge cuts in and out
-I have to leave it still or it won't charge.
Has anyone had these problems occur. This is really annoying and I would like to find a solution ASAP
*and the only charger that doesn't cause this problem is ny nexus 7 charger. But I don't want to use it. Because when I tried it, it said it's not compatible and will damage my device.
Sent from my HTC One using Tapatalk 4 Beta
ninja08 said:
One day I was away from home and my battery was low. So I had to use a Sony Xperia charger. But now my phone has problems charge.
problems such as:
-it won't charge
-it only charges to 50%
-the charge cuts in and out
-I have to leave it still or it won't charge.
Has anyone had these problems occur. This is really annoying and I would like to find a solution ASAP
*and the only charger that doesn't cause this problem is ny nexus 7 charger. But I don't want to use it. Because when I tried it, it said it's not compatible and will damage my device.
Sent from my HTC One using Tapatalk 4 Beta
Click to expand...
Click to collapse
Unfortunately it sounds like the micro USB connector port may be partially broken. Did you try a different USB cable with the stock charger?
stevedebi said:
Unfortunately it sounds like the micro USB connector port may be partially broken. Did you try a different USB cable with the stock charger?
Click to expand...
Click to collapse
Yes. But the problems still occurs
Sent from my HTC One using Tapatalk 4 Beta
ninja08 said:
Yes. But the problems still occurs
Sent from my HTC One using Tapatalk 4 Beta
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Click to collapse
Sorry, that was my only work around. I think you need to get the hardware repaired.
Sent from my HTC One using xda premium
If your phone is charging half way through then It should not be the connector. Try charging through the use if laptop. Try clearing the battery stats if rooted else back up your phone and try restoring it to factory settings.
Sent from my HTC One using xda app-developers app
ninja08 said:
One day I was away from home and my battery was low. So I had to use a Sony Xperia charger. But now my phone has problems charge.
problems such as:
-it won't charge
-it only charges to 50%
-the charge cuts in and out
-I have to leave it still or it won't charge.
Has anyone had these problems occur. This is really annoying and I would like to find a solution ASAP
*and the only charger that doesn't cause this problem is ny nexus 7 charger. But I don't want to use it. Because when I tried it, it said it's not compatible and will damage my device.
Sent from my HTC One using Tapatalk 4 Beta
Click to expand...
Click to collapse
HI
greetings,
I think its a hardware problem
might be the micro usb port of the cable has to do something
try any of your friends htc cable and plug and see if the problem exist then its not the cable but the phone ....
best way is to take your phone to htc service centre
Hi,
My IncS has started playing up over the past week or so.
Every night now, when I get up in the morning I have to remove the battery from the phone and power it back up as it has totally frozen.
Another weird thing is the battery is normally really drained once I have it powered back up. Doesn't have any problems during the day at all, never freezes or anything but overnight when it is plugged in to charge,it dies.
I've tried replacing the battery (I had a spare) as it only happens when mains charging and, like I said, when it is turned back on the battery is substantially lower then when it was plugged in but that didn't help.
I tried totally wiping the phone and installing a new ROM (szeszo's lovely new cyanogen with his Tesco kernal) and it is still happening...
Anyone else experienced this? Any idea what's caused it? And finally, does anyone know a way I can do so kind of logs about what is going on?
Thanks...
I had the same issue too. Was USB connector related. Had to sent my device to htc repair
Sent from my HTC Incredible S using xda app-developers app
Interesting! Maybe I'll have it apart and resolder the connections... see if that helps. Thanks for the info
dannyfranks76 said:
Interesting! Maybe I'll have it apart and resolder the connections... see if that helps. Thanks for the info
Click to expand...
Click to collapse
Try a different USB cable on the charger
Sent from my HTC Incredible S using xda app-developers app
Unfortunately it didn't turn out to be the USB port or cable. Thanks for the suggestions though.
It started freezing when it wasn't plugged in at all and it was doing my nut in...
Yesterday I bought a Note 2 and it gets delivered today. I know, it's huge and I'll probably end up selling it on when I get fed up of having to carry it round in a wheel barrow
It is such a damn shame to be putting the IncS to sleep at last. It's been a damn good phone for a long time (probably the longest I've ever used 1 phone for!). Somehow I can't imaging the Note being as well made as this was. The moment HTC do a Nexus phone I'll be selling whatever I have and buying up cos that will be awesome.
Anyway, guess I'll be off to the Note forums now.
Later guys, and thanks...
Ok so im using the latest Viper rom Viper 6.1.0
Plugged my charger in sunday night, and the Usb connection started to smoke all in about 10 seconds of being plugged in.
Now my problem is, my phone still works, and charges if its turned off, but not when its on. I cant connect the phone to the computer via usb as its not reconignse the phone.
I want to send it off for repair, but know my warranty is void, as im running custom rom. I cant drag my photos and other info music etc off the phone, as I cant connect to the computer.
I was wondering about bricking my phone, so that the repairs cant turn it on, but I cant get anything on the phone because of the computer connection problem.
Anyone suggest anything I could try
Thanks Steve
big_sw2000 said:
Ok so im using the latest Viper rom Viper 6.1.0
Plugged my charger in sunday night, and the Usb connection started to smoke all in about 10 seconds of being plugged in.
Now my problem is, my phone still works, and charges if its turned off, but not when its on. I cant connect the phone to the computer via usb as its not reconignse the phone.
I want to send it off for repair, but know my warranty is void, as im running custom rom. I cant drag my photos and other info music etc off the phone, as I cant connect to the computer.
I was wondering about bricking my phone, so that the repairs cant turn it on, but I cant get anything on the phone because of the computer connection problem.
Anyone suggest anything I could try
Thanks Steve
Click to expand...
Click to collapse
I have managed to get computer connection now.
Still any suggest I could try before sending the phone off
Steve
big_sw2000 said:
I have managed to get computer connection now.
Still any suggest I could try before sending the phone off
Steve
Click to expand...
Click to collapse
not that i would ever do it but one guy flashed a recovery for a note 3 to his phone and it never came back on.
you can use airdroid to connect to the phone via wifi
clsA said:
not that i would ever do it but one guy flashed a recovery for a note 3 to his phone and it never came back on.
you can use airdroid to connect to the phone via wifi
Click to expand...
Click to collapse
Im debating what to do know. As the phone appears to be charging and connecting to the computer using a different lead. So I wonder if it was the lead damaged that's causing a problem. Although it was the end of the charger more than the phone that got hot.
Think I may have to run with it a day or so, see if things carry on working.
Thanks for the help.
Steve
You had better luck than me. I had something similar and it completely cooked the port. I couldn't charge it at all or connect to pc. So warranty was denied due to all the mods and I have to pay
Sent from my GT-I9305 using xda app-developers app
nateboi81 said:
You had better luck than me. I had something similar and it completely cooked the port. I couldn't charge it at all or connect to pc. So warranty was denied due to all the mods and I have to pay
Sent from my GT-I9305 using xda app-developers app
Click to expand...
Click to collapse
Afer playing with it more im conviced it was the lead not the phone. So I will run with it tonight and see what happens
Steve
Just wondering, Did you use the Original charger and cable?
Sent from my One using XDA Premium 4 mobile app
Zandoz said:
Just wondering, Did you use the Original charger and cable?
Sent from my One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Fake China generic chargers are known to cause short circuits especially in the micro usb cable
Sent from my HTC One using Tapatalk
Zandoz said:
Just wondering, Did you use the Original charger and cable?
Sent from my One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Normally yes. But this time I used my wife's HTC One M8 charger. It has a slightly higher output. So I am wondering if this was the problem. Think ive been lucky, the phone seems to be working fine now.
God knows what would of happened if I had plugged it in, and left it.
Steve
Ah, I always use my tablet tf300t charger and it goes alright
Sent from my One using XDA Premium 4 mobile app
big_sw2000 said:
Ok so im using the latest Viper rom Viper 6.1.0
Plugged my charger in sunday night, and the Usb connection started to smoke all in about 10 seconds of being plugged in.
Now my problem is, my phone still works, and charges if its turned off, but not when its on. I cant connect the phone to the computer via usb as its not reconignse the phone.
I want to send it off for repair, but know my warranty is void, as im running custom rom. I cant drag my photos and other info music etc off the phone, as I cant connect to the computer.
I was wondering about bricking my phone, so that the repairs cant turn it on, but I cant get anything on the phone because of the computer connection problem.
Anyone suggest anything I could try
Thanks Steve
Click to expand...
Click to collapse
Try to clean the connectors of the micro usb port with the help of a niddle see if that helps.
Sent from my Nokia 3315.
Hi folks,
maybe someone can assist: After a couple of good years of use I completedly switched off my trusted Pebble Time Steel for the first time. A few days later (maybe like 10 days actually) I wanted to start it up again - but no way of turning it back on. I had recharged it before switching of. I have switched to Rebble IO lang ago and things were working well, albeit battery performance was slowly decreasing (like every four days needing recharge). I have hooked it up to the charging cable and then tried pressing all sorts of combination of buttons while it was connected to the charging cable... Alas, to no avail.
Would be super if you had any advice!
Thanks in advance
marv
Charging screen must be appear when you plug the charge cable (before power ON) so if no charging screen maybe contact dirty or bad contact or bad cable or bad wall charger
dersie said:
Charging screen must be appear when you plug the charge cable (before power ON) so if no charging screen maybe contact dirty or bad contact or bad cable or bad wall charger
Click to expand...
Click to collapse
I second that: dirty contacts is worth investigating. I had to regularly clean the contacts on my PTS back to get the charge screen displayed on the watch when plugged-in. But all in all your battery seems also to be close to the end of its lifetime...
Envoyé de mon IN2023 en utilisant Tapatalk
euroclie said:
I second that: dirty contacts is worth investigating. I had to regularly clean the contacts on my PTS back to get the charge screen displayed on the watch when plugged-in. But all in all your battery seems also to be close to the end of its lifetime...
Envoyé de mon IN2023 en utilisant Tapatalk
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Click to collapse
Thank you so much for the quick response, mes tres cheres amies! That was my thinking from the beginning. So I carefully cleaned both sides, the contacts on the cable and the one at the back of the watch (c'ete assez crad, qu'on meme). After that I used some WD40 to make sue the connection was good. No luck - dammit! In the previous weeks it had become problematic to get a good charging connection, but after a couple of tries I was always successful. Putain, est-ce que j'ai bousier la montre???
Normally I "clean" the contacts on my PTS back with alcohol and/or by scratching them with a tiny metallic tool (screwdriver...). Never used WD40 for this, so I'm not sure how effective it is.
Do you have a spare Pebble cable, in case your cable has broken? Or a multimeter to see if the cable is still working?
Envoyé de mon IN2023 en utilisant Tapatalk
euroclie said:
Normally I "clean" the contacts on my PTS back with alcohol and/or by scratching them with a tiny metallic tool (screwdriver...). Never used WD40 for this, so I'm not sure how effective it is.
Do you have a spare Pebble cable, in case your cable has broken? Or a multimeter to see if the cable is still working?
Envoyé de mon IN2023 en utilisant Tapatalk
Click to expand...
Click to collapse
Thx! Yip, that's what I've been doing: Using a needle actually. Retried it with some lighter fluid - no luck. But thanks for the tip with the mult-meter. Will try to find one and see if the cable is working. There's still hope...
MarwMan said:
Thx! Yip, that's what I've been doing: Using a needle actually. Retried it with some lighter fluid - no luck. But thanks for the tip with the mult-meter. Will try to find one and see if the cable is working. There's still hope...
Click to expand...
Click to collapse
Ahhhh shucks. Got the multi-meter from my neighbour and the charging cable is delivering pow as it should. Damn, I suspect I somehow killed off my PTS while cleaning the contact. We tried to measue the contact and no life is showing up.... Ah well. Thanks for your awesome help anyways!