I need to return my One for warranty purposes (I am in the Netherlands). I am wondering if I should leave my device s-off or s-on it because I am sure I will receive my One back with stocj 2.24.401.1 firmware and hboot 1.54, which isn't s-offable as easily or just lock the bootloader and leave it s-off?
godutch said:
I need to return my One for warranty purposes (I am in the Netherlands). I am wondering if I should leave my device s-off or s-on it because I am sure I will receive my One back with stocj 2.24.401.1 firmware and hboot 1.54, which isn't s-offable as easily or just lock the bootloader and leave it s-off?
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Click to collapse
It depends on what repair you need doing... if it's a mainboard replacement then they're going to flash new anyway.... they may reflash anyway.
If you leave it s-off they could refuse a warranty claim and either charge you for the repair or return it unrepaired unless you can successfully argue that it was like that when you got it.... I think I've seen somewhere that a few s-off devices made it into the supply chain.
Not an easy decision... I think on balance if it was me then I'd relock and s-on. You can still flash roms when returned and hopefully the revone team will find a way to s-off again.
http://forum.xda-developers.com/showthread.php?t=2358738
This guide will help you
Sent from my HTC One™
godutch said:
I need to return my One for warranty purposes (I am in the Netherlands). I am wondering if I should leave my device s-off or s-on it because I am sure I will receive my One back with stocj 2.24.401.1 firmware and hboot 1.54, which isn't s-offable as easily or just lock the bootloader and leave it s-off?
Click to expand...
Click to collapse
Being S-Off could potentially invalidate your warranty. It's all up to you if you want to risk being charged for any repairs but if I wanted to return mine and not get charged, I would be erasing any trace that I'd modified anything ... I'd rather not have S-Off, for a while maybe, than get lumped with a bill for repairs because my warranty was void.
If you decide to return to stock and wipe the "Tampered" flag, return to S-On etc, there are guides on here I believe.
rider5512 said:
It depends on what repair you need doing... if it's a mainboard replacement then they're going to flash new anyway.... they may reflash anyway.
If you leave it s-off they could refuse a warranty claim and either charge you for the repair or return it unrepaired unless you can successfully argue that it was like that when you got it.... I think I've seen somewhere that a few s-off devices made it into the supply chain.
Not an easy decision... I think on balance if it was me then I'd relock and s-on. You can still flash roms when returned and hopefully the revone team will find a way to s-off again.
Click to expand...
Click to collapse
I decided to send it it s-off locked, because we can only hope revolutionary will be able to gain s-off on hboot 1.54, hopefully they will not notice it. Yesterday there was an announced that HTC unjustifiably denied warranty to people with unlocked bootloaders.
I had decided to send in my device s-off but with locked bootloader and on the repair tracker website I can see that they replaced a part apparently under warranty. I hope I'll get my device back s-off and repaired....
Related
Can I go s-on with the latest 3.62 firmware or do I need to go back to 2.24.401.1 first?
Better one more stupid question then a bricked phone.Do I need s-on to send it to repairing the camera?
jaypeg123 said:
Can I go s-on with the latest 3.62 firmware or do I need to go back to 2.24.401.1 first?
Better one more stupid question then a bricked phone.Do I need s-on to send it to repairing the camera?
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Click to collapse
Nope. Just lock your bootloader using revone (it just shows the locked tag) and remove Tampered flag, you won't lose any data (I used Hasoon2000 toolkit for revone). This makes the phone look like it was bought that way.
Besides HTC doesn't pay so much attention to S-OFF, it's just the unlocked bootloader and tampered flag that may void your warranty
Once you S-OFF, I don't see a reason why you will S-ON again.
HussainQ said:
Nope. Just lock your bootloader using revone (it just shows the locked tag) and remove Tampered flag, you won't lose any data (I used Hasoon2000 toolkit for revone). This makes the phone look like it was bought that way.
Besides HTC doesn't pay so much attention to S-OFF, it's just the unlocked bootloader and tampered flag that may void your warranty
Once you S-OFF, I don't see a reason why you will S-ON again.
Click to expand...
Click to collapse
Ok thank's I have read about people sending it in with s.off and get it s-on in return. But do you know the drill about the s-on, Is it nessesery to have the original 2.24.401 installed to get it right. I did update it OTA so It is 100% now, just forgot about the s-off.
jaypeg123 said:
Ok thank's I have read about people sending it in with s.off and get it s-on in return. But do you know the drill about the s-on, Is it necessary to have the original 2.24.401 installed to get it right. I did update it OTA so It is 100% now, just forgot about the s-off.
Click to expand...
Click to collapse
I don't really know if they S-ON the device or not. OTA is fine since it is official. Just in-case, I would check rumrunner S-Off compatibility with your firmware. And check your HBOOT version as well.
I just S-Offed with Firewater. I know in the past (maybe in the revone days), I read a lot of warnings about not going back to S-On because you might never be able to gain S-Off again. Is this still the case? I think I need to have my phone serviced, and I'm worried they might not replace it--in that case, I don't want to be stuck with a devie whose firmware I can't ever upgrade.
fenstre said:
I just S-Offed with Firewater. I know in the past (maybe in the revone days), I read a lot of warnings about not going back to S-On because you might never be able to gain S-Off again. Is this still the case? I think I need to have my phone serviced, and I'm worried they might not replace it--in that case, I don't want to be stuck with a devie whose firmware I can't ever upgrade.
Click to expand...
Click to collapse
S-OFF is hard to achieve on hboot 1.56. If you turn s-on on hboot 1.55 and above, the tampered flag will come back after a few reboot. So only s-on on hboot 1.44-1.54.
alray said:
S-OFF is hard to achieve on hboot 1.56. If you turn s-on on hboot 1.55 and above, the tampered flag will come back after a few reboot. So only s-on on hboot 1.44-1.54.
Click to expand...
Click to collapse
Thanks! So the biggest problem is that people S-Off, then upgrade hboot, then turn S-On again? I suspected that... sounds like the problem with people that convert their phone to GPe, and then relock their bootloaders.
I have hboot 1.54, so I guess I'm good to S-Off and S-On at will? Thanks!
Sure, that's a good HBOOT to start with if you want to S-OFF.
But just to get back to the original topic of this thread, it's not particularly "safe" to go S-ON. Ever.
The danger is not about whether it's easy to change your mind and go back to S-OFF later.
The larger danger is you can brick the phone (for real-- hard brick, truly dead phone) if your HBOOT has been modified or damaged at some point before you attempt S-ON.
Going back and forth between S-OFF and S-ON "at will" is just asking for trouble.
My personal policy is never S-ON for any reason. Not even warranty repair.
Sent from my HTC One using xda app-developers app
NxNW said:
The danger is not about whether it's easy to change your mind and go back to S-OFF later.
The larger danger is you can brick the phone (for real-- hard brick, truly dead phone) if your HBOOT has been modified or damaged at some point before you attempt S-ON.
Click to expand...
Click to collapse
Oh, that makes sense. And I see that, for example, modifying HBoot would make it pretty easy to make it so you can't ever root. So I'll cross "hboot mod" off my list of options.
My phone is broken (microphone and headphone jack don't work) and I need to send it off for repair. However, I'm rooted with a custom rom on hboot 1.57 which means I can't go S-Off to downgrade to go back to stock. I think my only hope is a Nandroid back up. Does anyone have one I can use?
melted_cow said:
My phone is broken (microphone and headphone jack don't work) and I need to send it off for repair. However, I'm rooted with a custom rom on hboot 1.57 which means I can't go S-Off to downgrade to go back to stock. I think my only hope is a Nandroid back up. Does anyone have one I can use?
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Click to collapse
If your bootloader says TAMPERED and UNLOCKED then your warranty is void and you will have to pay for repairs whether you have stock Rom on it or not , the only way to get rid of those flags is to s-off.
Seanie280672 said:
If your bootloader says TAMPERED and UNLOCKED then your warranty is void and you will have to pay for repairs whether you have stock Rom on it or not , the only way to get rid of those flags is to s-off.
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Click to collapse
Ah, I actually forgot about the Tampered and Unlocked flags believe it or not. Dammit. I was considering getting a new phone anyways. Maybe I will now.
Recently, my phone started to develop the Purple Camera Tinting issue and thus I had to send it back for repair. However, I need to know if my warranty will be considered void. The state of the phone was:
RUU was run and OTA Updated
S-Off
Bootloader stated ***LOCKED***
Running Sense 6.0 (even though I have doubts that it still hasn't been released in my country)
I tried to research in regards to this but have got mixed answers. Some posts state that the warranty will not be void in such cases. While others state that HTC will not accept to offer a replacement or repair and would issue me a statement that the problem was caused by "illegal software".
So what will be the possibility of the warranty not being void?
fareed_xtreme said:
Recently, my phone started to develop the Purple Camera Tinting issue and thus I had to send it back for repair. However, I need to know if my warranty will be considered void. The state of the phone was:
RUU was run and OTA Updated
S-Off
Bootloader stated ***LOCKED***
Running Sense 6.0 (even though I have doubts that it still hasn't been released in my country)
I tried to research in regards to this but have got mixed answers. Some posts state that the warranty will not be void in such cases. While others state that HTC will not accept to offer a replacement or repair and would issue me a statement that the problem was caused by "illegal software".
So what will be the possibility of the warranty not being void?
Click to expand...
Click to collapse
if you want to be 100% sure your warranty still valid, the phone must be 100% stock which should not be an issue to achieve with s-off.
phone must be stock rom, stock cid/mid, locked bootloader, not tampered flag and sadly s-on which will require to downgrade first.
alray said:
if you want to be 100% sure your warranty still valid, the phone must be 100% stock which should not be an issue to achieve with s-off.
phone must be stock rom, stock cid/mid, locked bootloader, not tampered flag and sadly s-on which will require to downgrade first.
Click to expand...
Click to collapse
Is it a must to be S-On? I have run the RUU which means I am completely stock. I have never changed the CID of my phone either. Only that I did not S-On the device.
Also, if HTC Flags my device, is it ok if I fix it all again and resend it? Will they accept it?
fareed_xtreme said:
Is it a must to be S-On?
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Click to collapse
Some pple got their phones repaired under warranty even with s-off, some others less lucky. Its really your choice to go s-on or not. The fact is there are chances (maybe really slim) the will refuse to apply the warranty with s-off.
Also, if HTC Flags my device, is it ok if I fix it all again and resend it? Will they accept it?
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Click to collapse
I really dont know!
In response to my Q below, a user wrote that if I go S-ON (to take the phone into repair) I can never go S-ON again. Is that true? I've restored my phone 100% to stock HBOOT, recovery OS etc. and I'm presently at HBOOT 1.57 and have locked the bootloader and have "*** LOCKED ***". So the only thing left is to go S-ON. But I'm wondering if this means I can never go S-ON again.
Thanks!
The original question: http://forum.xda-developers.com/htc-one/help/restore-m7-to-stock-q-hboot-t2999854
kenzorio said:
In response to my Q below, a user wrote that if I go S-ON (to take the phone into repair) I can never go S-ON again. Is that true? I've restored my phone 100% to stock HBOOT, recovery OS etc. and I'm presently at HBOOT 1.57 and have locked the bootloader and have "*** LOCKED ***". So the only thing left is to go S-ON. But I'm wondering if this means I can never go S-ON again.
Thanks!
The original question: http://forum.xda-developers.com/htc-one/help/restore-m7-to-stock-q-hboot-t2999854
Click to expand...
Click to collapse
You can go S On again any time
He advised you should not make it S On
because keep your SOff is beneficial
your phone is GPE so that's had firmware problem after 1.55 locking Bootloader it cant be unlocked if you are on S On that time
if you keep S Off you can Unlock your phone easily
as you know 1st time you need Unlock Bootloader then you make S Off but if you update Hboot then Lock Bootloader then S On its quiet hard to make it S Off again and using root custom Roms etc
IF YOU NOT UNDERSTAND ANSWER DONT WRITE A NEW THREAD ASK AGAIN IN SAME THREAD WE WILL HELP YOU THERE
kenzorio said:
In response to my Q below, a user wrote that if I go S-ON (to take the phone into repair) I can never go S-ON again. Is that true? I've restored my phone 100% to stock HBOOT, recovery OS etc. and I'm presently at HBOOT 1.57 and have locked the bootloader and have "*** LOCKED ***". So the only thing left is to go S-ON. But I'm wondering if this means I can never go S-ON again.
Thanks!
The original question: http://forum.xda-developers.com/htc-one/help/restore-m7-to-stock-q-hboot-t2999854
Click to expand...
Click to collapse
I did not mean you can never go s-off again. Most likely you phone will be returned with the latest software and hboot 1.57 installed and you'll have to pay to s-off. Many here have sent their phone to repair with s-off and had no problems getting repair.
and their phones were returned to them still s-off
clsA said:
I did not mean you can never go s-off again. Most likely you phone will be returned with the latest software and hboot 1.57 installed and you'll have to pay to s-off. Many here have sent their phone to repair with s-off and had no problems getting repair.
and their phones were returned to them still s-off
Click to expand...
Click to collapse
OK just to clarify - it originally wasn't a GPE. I converted it to GPE, and now I converted it back to stock (incl HBOOT, recovery etc.). Btw, in the post I mistakenly asked if it meant I could never go S-ON again. What I meant to ask was if I couldn't get S-OFF again!
But you say I have to pay to get S-OFF again. Is that because Sunshine is the only way to get S-OFF with HBOOT >= 1.57? Any chance that a free tool will come out that works as well?
Thanks
Moderator Information,
I will keep this thread open as you are getting help on it, but in future can you please keep to one thread per topic.
Thanks.