Hard Brick, Qualcomm download mode - One (M7) Q&A, Help & Troubleshooting

Looks like my HTC One is bricked.
What pisses me off is I didnt do modify anything except S-OFF couple of weeks ago before the 4.2.2 update.
All stock.
Was about to turn off my AC with the One, and it just would turn on.
Charging light is off, connecting it to PC shows its identified as QHSUSB_DLOAD.
Seems like it's qualcomm download mode. No ADB no Fastboot, no nothing.
No idea what happened to it.
QPST software detects it is in Qualcomm download mode, and probably allows flashing a new boot image and phone image. Any idea how to push the boot image to the phone using QPST?
Thanks,

Nemesis_00 said:
Looks like my HTC One is bricked.
What pisses me off is I didnt do modify anything except S-OFF couple of weeks ago before the 4.2.2 update.
All stock.
Was about to turn off my AC with the One, and it just would turn on.
Charging light is off, connecting it to PC shows its identified as QHSUSB_DLOAD.
Seems like it's qualcomm download mode. No ADB no Fastboot, no nothing.
No idea what happened to it.
QPST software detects it is in Qualcomm download mode, and probably allows flashing a new boot image and phone image. Any idea how to push the boot image to the phone using QPST?
Thanks,
Click to expand...
Click to collapse
no clue if he can help but worth trying http://forum.xda-developers.com/showthread.php?t=2363516

Toxicoblivion said:
no clue if he can help but worth trying http://forum.xda-developers.com/showthread.php?t=2363516
Click to expand...
Click to collapse
Can't do that, not recognized by adb. The device is stuck at qualcomm download mode, seems like bootloader is not even loaded.

Nemesis_00 said:
Can't do that, not recognized by adb. The device is stuck at qualcomm download mode, seems like bootloader is not even loaded.
Click to expand...
Click to collapse
You can't flash anything because it has to be signed. Only thing you can do is return it

Nemesis_00 said:
Looks like my HTC One is bricked.
What pisses me off is I didnt do modify anything except S-OFF couple of weeks ago before the 4.2.2 update.
All stock.
Was about to turn off my AC with the One, and it just would turn on.
Charging light is off, connecting it to PC shows its identified as QHSUSB_DLOAD.
Seems like it's qualcomm download mode. No ADB no Fastboot, no nothing.
No idea what happened to it.
QPST software detects it is in Qualcomm download mode, and probably allows flashing a new boot image and phone image. Any idea how to push the boot image to the phone using QPST?
Thanks,
Click to expand...
Click to collapse
Out of curiosity did you put on a custom hboot without the red letter warnings?

daleski75 said:
Out of curiosity did you put on a custom hboot without the red letter warnings?
Click to expand...
Click to collapse
Nope, didnt do anything except S-OFF, and then wait for the official OTA for 4.2.2.

Nemesis_00 said:
Nope, didnt do anything except S-OFF, and then wait for the official OTA for 4.2.2.
Click to expand...
Click to collapse
That is bizarre mate might be worthwhile checking out http://forum.xda-developers.com/showthread.php?t=2363516 if you have not done so already?

daleski75 said:
That is bizarre mate might be worthwhile checking out http://forum.xda-developers.com/showthread.php?t=2363516 if you have not done so already?
Click to expand...
Click to collapse
Really bizzare. I was just using it normally and suddenly boom wont turn on.
I'll try to contact Matt, see if he knows something about this thing.

Nemesis_00 said:
Really bizzare. I was just using it normally and suddenly boom wont turn on.
I'll try to contact Matt, see if he knows something about this thing.
Click to expand...
Click to collapse
Good luck and fingers crossed it ain't a corrupted hboot.

daleski75 said:
Good luck and fingers crossed it ain't a corrupted hboot.
Click to expand...
Click to collapse
It seems like it's a corrupt hboot or dead emmc chip, but surely there must be a way to push the hboot using QPST?

Nemesis_00 said:
It seems like it's a corrupt hboot or dead emmc chip, but surely there must be a way to push the hboot using QPST?
Click to expand...
Click to collapse
If it's a dead emmc chip then I reckon you will still be covered by warranty if it's a corrupted hboot and you send it back I guess it's down to HTC to decide but whatever happens I hope you get your phone back up and running soon.

daleski75 said:
If it's a dead emmc chip then I reckon you will still be covered by warranty if it's a corrupted hboot and you send it back I guess it's down to HTC to decide but whatever happens I hope you get your phone back up and running soon.
Click to expand...
Click to collapse
Well indeed a dead emmc chip there is nothing I can do. Also, I did not unlock the bootloader and it's not tampered, so I suppose they should also cover it. The only thing is I bought it off Amazon France, and live in Israel, so the warranty procedure will be a pain in the a**.

If you can't turn it on neither can HTC...
Warranty should be fine. If it broke after running OK without you doing anything it's most likely emmc

I assume you have tried
1) holding power button down for 10 to 20 secs (whilst shining s bright light on phone - seriously)
2) immediately after step 1 then hold down power button whilst holding volume down button.
This is worth trying to ensure it won't boot into boot loader
Sent from my HTC One using xda app-developers app

I havent tried shining a bright light on it (?!), but what the heck, why not.
How bright a light?

Nemesis_00 said:
I havent tried shining a bright light on it (?!), but what the heck, why not.
How bright a light?
Click to expand...
Click to collapse
The bright light trick works, something to do with the sensors. Worth a shot anyways.
Also, if you bought from Amazon, why not just return it to them as defective and get a full refund? They have a great return policy, and you won't have to worry about HTC warranty at all. Just a thought.

dgtiii said:
The bright light trick works, something to do with the sensors. Worth a shot anyways.
Also, if you bought from Amazon, why not just return it to them as defective and get a full refund? They have a great return policy, and you won't have to worry about HTC warranty at all. Just a thought.
Click to expand...
Click to collapse
I'll give it a try in the morning. I left the damn brick in the office.
Regarding Amazon, if I'm not mistaken the return policy is 30 days, while I've had the phone since May. Or am I wrong and can still return it?

Nemesis_00 said:
I'll give it a try in the morning. I left the damn brick in the office.
Regarding Amazon, if I'm not mistaken the return policy is 30 days, while I've had the phone since May. Or am I wrong and can still return it?
Click to expand...
Click to collapse
http://www.amazon.com/gp/help/customer/display.html/ref=hp_901926_RRlandingRefunds?nodeId=901926
That's from the US site. Sounds like the window is 30 days for most items, but I think I read that for electronics, it's 90 days. It says you can go to your order and click on returns and it will give you the status. Also, says even after 30 days for normal items, they will refund 80%. Worth checking out anyways. Good luck to you....

dgtiii said:
http://www.amazon.com/gp/help/customer/display.html/ref=hp_901926_RRlandingRefunds?nodeId=901926
That's from the US site. Sounds like the window is 30 days for most items, but I think I read that for electronics, it's 90 days. It says you can go to your order and click on returns and it will give you the status. Also, says even after 30 days for normal items, they will refund 80%. Worth checking out anyways. Good luck to you....
Click to expand...
Click to collapse
Well, lucky you suggested that. First I found out the phone im using was from Amazon.de and not Amazon.fr (I ordered from both, kept the first to arrive and sold the second). Amazon.de seems to have a much better return policy and I can still probably return it if I understand correctly with my poor German and Google Translate.
The only bummer is that I wont get back the taxes paid (We have 35% tax on cellphones). But if I have a problem with HTC warranty (Although probably shouldnt have), I'll just return it to Amazon.

Nemesis_00 said:
Well, lucky you suggested that. First I found out the phone im using was from Amazon.de and not Amazon.fr (I ordered from both, kept the first to arrive and sold the second). Amazon.de seems to have a much better return policy and I can still probably return it if I understand correctly with my poor German and Google Translate.
The only bummer is that I wont get back the taxes paid (We have 35% tax on cellphones). But if I have a problem with HTC warranty (Although probably shouldnt have), I'll just return it to Amazon.
Click to expand...
Click to collapse
Sounds like a good plan. Glad I could help a little!

Related

How does HTC know you have Rooted?

Now i know once you unlock your bootloader it shows a small lock of the splack screen, correct??
Well how in depth does HTC really go into figuring out if you have rooted the phone or not for, lets say, a repair?
Because i also know that they "say" they will wave the voided warrenty for a dust problem but I've also seen problems with them failing to go through with that.
So could we theoretically just change the splash screen (or boot 2 i think it is) to the original splash screen without the lock and maybe slip by HTC's warranty?
Now if this seems illegal or something I'm terribly sorry, i just want to have a way for people who rooted to get the "full" experience to have a fall back if we dont figure out how to re-lock, or if they just simply damage the phone.
They have the power to bring a bricked phone back from the dead, how far do you think they can go?
Yes, but...
Yes, i know they could really do anything they want. (even replace the phone) But how far do they WANT to go...Do you see?
I mean why would they waste their time trying to see if your rooted or not, unless they check EVERY single phone no matter what...
Every phone gets checked. All they have to do is plug it in to their test beds, which they do to every phone. They also check every phone for water damage, and not just the white dot in the battery bay, they have others hidden throughout the phone.
The SPL won't let you flash the splash over it
Alrighty
Okay, thats all i wanted to know. I just thought maybe they didnt check every phone, maybe they used a different computer or something to check for root and they just used a simple technique for a damage check.
I do know that we cant flash the splach but im sure it will be soon to come, and by that time i'm sure we will be able to relock anyways...
sassyness77 said:
Okay, thats all i wanted to know. I just thought maybe they didnt check every phone, maybe they used a different computer or something to check for root and they just used a simple technique for a damage check.
I do know that we cant flash the splach but im sure it will be soon to come, and by that time i'm sure we will be able to relock anyways...
Click to expand...
Click to collapse
Maybe... what we need is someone to leak a signed .nbh of the SPL. That is the golden ticket to being able to re-lock.
It even says unlocked in the bootloader.
pjcforpres said:
Every phone gets checked. All they have to do is plug it in to their test beds, which they do to every phone. They also check every phone for water damage, and not just the white dot in the battery bay, they have others hidden throughout the phone.
Click to expand...
Click to collapse
There's a white dot on the battery bay? You actually got me curious, as installing my full body skin i did get my phone quite wet. I can't find this white dot that you are talking about.
I had to send my phone recently for a repair and it was rooted. They not only accepted it, they sent me a brand new nexus within the week. I don't think they have time to check out each and every phone for something that trivial. This isn't Apple!
hmarcus said:
I had to send my phone recently for a repair and it was rooted. They not only accepted it, they sent me a brand new nexus within the week. I don't think they have time to check out each and every phone for something that trivial. This isn't Apple!
Click to expand...
Click to collapse
very nice! -congrats!
All they have to do is power on the phone and they can see if the bootloader is unlocked. That's all they need to void the warranty. Fortunately for you guys, they haven't started following through with that... yet.
I had an idea but dont know if it will work... change the boot animation/screen to a white(the lock icon color) screen, the lock will not be visible because its also white. The tech ppl will think its part of the malfunction...
hmmmm
I think you're thinking the same thing as me sort of, as I stated befor maybe when we figure out how to change the splash screen we could replace it with one without the lock icon.
sassyness77 said:
I think you're thinking the same thing as me sort of, as I stated befor maybe when we figure out how to change the splash screen we could replace it with one without the lock icon.
Click to expand...
Click to collapse
Dont think its part of the screen, its an overlay.
britoso said:
Dont think its part of the screen, its an overlay.
Click to expand...
Click to collapse
I wonder if simply changing that would be enough to "fool" HTC. If so then that would be quite sad.. sad as in pathetic. I would assume they would run more extensive test.
Eclair~ said:
I wonder if simply changing that would be enough to "fool" HTC. If so then that would be quite sad.. sad as in pathetic. I would assume they would run more extensive test.
Click to expand...
Click to collapse
They could even go as far as pressing the trackball down when turning it on. and seeing *** UNLOCKED *** in small, friendly letters inside the bootloader menu.
Oh nice liam, I didn't know that.. I don't even have a Nexus so obviously I wouldnt. Kinda embarassing.. I was being so radical to be responded to with a simple answer.

[q] help please

Ok i know there is probably something already out there but im REALLY FREAKING OUT. I updated to 1.8 and throughout the day it killed my battery and i got home and was gonna flash back to 1.5 and while RSD was flashing it failed. I then realized i forgot one of the most important steps... To have a full battery.. i think my phone died while flashing... is it bricked? If so im f************cked... please respond.
If i did brick it, is there anyway i can contact moto support and get a new device?
Edit: I unplugged it from my pc and pulled the battery and plugged it back in. My pc recognizes it as a USB Mass storage device... is there still hope for me?
Ok so after sitting here for a while my phone booted back up i did notice that RSD lite managed to create a image thing? Idk what that is so im just guessing that maybe thats what saved me cause i could have sworn i read that it would for sure brick your device. Run on sentence. Spare me grammar Nazis. Anyways the phone is back up and running and you can be damn sure im going to charge this all the way before i try anything like that again. thanks for the quick responses and sorry for making a new thread for this... feel like i spazzed out if a mod could remove this thread?
INSM Sin said:
If i did brick it, is there anyway i can contact moto support and get a new device?
Click to expand...
Click to collapse
I cant answer the other question because I dont know, but if you have insurance or whatever its called on your phone if it really does turn out to be bricked then you could have it replaced using that... (from what I heard if you do have that you only get like 1 or 2 replaces before they wont let you do it again for the year just an fyi)
and I mean insurance through AT&T not moto
GloriousDJ said:
I cant answer the other question because I dont know, but if you have insurance or whatever its called on your phone if it really does turn out to be bricked then you could have it replaced using that... (from what I heard if you do have that you only get like 1 or 2 replaces before they wont let you do it again for the year just an fyi)
and I mean insurance through AT&T not moto
Click to expand...
Click to collapse
Thanks, i didn't buy the insurance for my phone... Is there anyway i might be able to tell a little white lie?
Only one way to tell...
Charge the battery fully and turn it on. Try reflashing the sbf and see what happens.
INSM Sin said:
Edit: I unplugged it from my pc and pulled the battery and plugged it back in. My pc recognizes it as a USB Mass storage device... is there still hope for me?
Click to expand...
Click to collapse
if it can see that, can you get it into the RSD mode by holding down the + volume button?
Have you tried letting it charge on mains for a while? Might get charge and be able to flash.
Sent from WinBorg 4G using XDA Premium App
INSM Sin said:
Thanks, i didn't buy the insurance for my phone... Is there anyway i might be able to tell a little white lie?
Click to expand...
Click to collapse
I would first try and re-flash it... but if it does not work then I leave that up to you and your conscious about getting insurance for it after its already messed up and stuff... but I would suggest even if you do get it to work, you may want to invest in that if you plan on doing a lot of developing on it or anything like that, which gives you a chance to brick your phone.

[Q] HTC One is bricked. As many informations as possible here.

// EDIT: If you want my phone and repair it for money checl this topic also please: http://forum.xda-developers.com/showthread.php?t=2351805
Thx!
____________________________________________
Hi.
I have a HTC One silver 32GB from 8th April (Germany o2)
I unlocked Bootloader.
Rercovery on it.
Did backup of phone.
Flashed Trickdroid.
Deleted it and restored backup.
Thats what I did on begin of may.
Then after 2 weeks...
Was playing Real racing 3. Phone is as always hot. Battery must be like 50%
I put it on charger for 20 mins.
When I pull charger off. LED goes off as usual but phone does nothing anymore.
Can't enter bootloader. Can't start. Can't Soft reset. Nothing works. Booting to Bootloader via One-All-In-OIne Kit and USB Cable doesn't work since it can't detect phone.
Stupid company said that unlocking Bootloader voids warranty so..
What can I do? I will try to stop contract because there are European rules that in first 6 month they gotta do everything.
Ty for ur help.
EDIT: The repairing company did send me a pic of bootloader. Btw HOW did they get there?
Link here http://s7.directupload.net/images/130601/jegffwjh.jpg <---
try putting the phone under a bright light(dont cover light sensor with your finger) and hold power+volume down until it boots to bootloader
so... did it work?
skinsfanbdh said:
try putting the phone under a bright light(dont cover light sensor with your finger) and hold power+volume down until it boots to bootloader
Click to expand...
Click to collapse
Whoa is that a thing for real?
nolimit78 said:
Whoa is that a thing for real?
Click to expand...
Click to collapse
yes. lol
every time i say it i get "is this a joke"
Have you tried calling them? Samsung knew my phone was unlocked and rooted and it died and they replaced it under warranty
Sent from my Nexus 10 using Tapatalk HD
uZzY94 said:
Hi.
I have a HTC One silver 32GB from 8th April (Germany o2)
I unlocked Bootloader.
Rercovery on it.
Did backup of phone.
Flashed Trickdroid.
Deleted it and restored backup.
Thats what I did on begin of may.
Then after 2 weeks...
Was playing Real racing 3. Phone is as always hot. Battery must be like 50%
I put it on charger for 20 mins.
When I pull charger off. LED goes off as usual but phone does nothing anymore.
Can't enter bootloader. Can't start. Can't Soft reset. Nothing works. Booting to Bootloader via One-All-In-OIne Kit and USB Cable doesn't work since it can't detect phone.
Stupid company said that unlocking Bootloader voids warranty so..
What can I do? I will try to stop contract because there are European rules that in first 6 month they gotta do everything.
Ty for ur help.
Click to expand...
Click to collapse
If your phone won't turn on then how are they going to know it's been unlocked? Just send it back to them
R u in the UK?
PS: Just noticed your in Germany.
I can verify that the light trick works. Someone else on here said its because HTC wanted to prevent somebody from hitting those two buttons in their pocket and resetting the phone. So they make the phone be in a bright light in order for you to reset the phone in that manner
Sent from my HTC One using xda app-developers app
skinsfanbdh said:
try putting the phone under a bright light(dont cover light sensor with your finger) and hold power+volume down until it boots to bootloader
Click to expand...
Click to collapse
Didn't work. Used my HTC Wildfires Torch. Will use a stronger light later... Did u mean not to cover the 2 sensors on top right?
altimax98 said:
Have you tried calling them? Samsung knew my phone was unlocked and rooted and it died and they replaced it under warranty
Sent from my Nexus 10 using Tapatalk HD
Click to expand...
Click to collapse
Already sent. I had to pay extra 30€ fee to get my unrepaired phone back btw. HTC also won't repair for me. Also asked the german HTC website. They tried to help me but HTC declined.........
Btw I edited my first post. A pic of my bootloader by the repairing company. Cos of that pic they declined to repair..
Link http://s7.directupload.net/images/130601/jegffwjh.jpg <---
uZzY94 said:
Didn't work. Used my HTC Wildfires Torch. Will use a stronger light later... Did u mean not to cover the 2 sensors on top right?
Already sent. I had to pay extra 30€ fee to get my unrepaired phone back btw. HTC also won't repair for me. Also asked the german HTC website. They tried to help me but HTC declined.........
Btw I edited my first post. A pic of my bootloader by the repairing company. Cos of that pic they declined to repair..
Link http://s7.directupload.net/images/130601/jegffwjh.jpg <---
Click to expand...
Click to collapse
If they can get to bootloader, so can you, go in sun, hold power and vol down for as long as you get in bootloader, thats it go in recovery, wipe everything, put any custom rom on and thats it!!
This works!
skinsfanbdh said:
try putting the phone under a bright light(dont cover light sensor with your finger) and hold power+volume down until it boots to bootloader
Click to expand...
Click to collapse
I tried this a last ditch attempt, and IT WORKED.
THANK YOU SO MUCH
dryspuri said:
If they can get to bootloader, so can you, go in sun, hold power and vol down for as long as you get in bootloader, thats it go in recovery, wipe everything, put any custom rom on and thats it!!
Click to expand...
Click to collapse
How long press hold both?
Today its very sunny so.. also where are the light sensors, are they the two left to the front camera?
Ok tried twice 30 seconds vol-down and power.. nothing happened.
uZzY94 said:
How long press hold both?
Today its very sunny so.. also where are the light sensors, are they the two left to the front camera?
Click to expand...
Click to collapse
sensors are on top of the phone two black dots opposite front camera, keep on pressing power and vol down till you see bootloader screen
dryspuri said:
sensors are on top of the phone two black dots opposite front camera, keep on pressing power and vol down till you see bootloader screen
Click to expand...
Click to collapse
30 seconds outside at sun vol down and power enough? or do i got to do it longer. Because it didnt work.
Did again 4 min 30 sec. not working..
uZzY94 said:
30 seconds outside at sun vol down and power enough? or do i got to do it longer. Because it didnt work.
Did again 4 min 30 sec. not working..
Click to expand...
Click to collapse
I think you did hard bricked your phone!!, in that case HTC should accept and replace your handset!
uZzY94 said:
30 seconds outside at sun vol down and power enough? or do i got to do it longer. Because it didnt work.
Did again 4 min 30 sec. not working..
Click to expand...
Click to collapse
If HTC got to your bootloader then you are not bricked..... keep trying
Sent from my Nexus 10 using Tapatalk HD
altimax98 said:
If HTC got to your bootloader then you are not bricked..... keep trying
Sent from my Nexus 10 using Tapatalk HD
Click to expand...
Click to collapse
I really tried as good as everything. And I can not call the repairing company to ask how they got into the bootloader... lol.
I gonna try to get the contract off tomorow tholugh.
Anyone has ideas?
Have you tried having it plugged into the computer and doing the bright light trick?
I know it was an OMAP processor but it worked on my Galaxy Nexus
Sent from my Nexus 10 using Tapatalk HD
Outdoor light did not work for me. I had to hold the phone directly above a light bulb. As soon as I did that it booted right up and has been fine ever since. It went into the shut down mode you described as I was copying files to a USB drive via an OTG Cable.
Got the same issue... Light doesn't work (Tryed LED Flashlight normal Bulb or Halogen....) Last Try could be light from my car...
@uZzY94
Where did you send Phone to reapir ?

HELP! My Phone is Dead!

After about a month of being rooted I decided to flash a custom rom, so I flash twrp then my custom rom which happened to be the wrong one because it was a bacon rom and I have a shamu phone so the flash didnt work (wish instructions would have made that more clear.) So after the first fail I flashed the CM12 updater zip thinking that would help but it didnt. So I go to restore my backup image, it was successful! After a successful restore I hit reboot to reboot my phone and from their it never came back up. My phone is dead as can be, no signs of life not a light or anything comes on. If their anything I can do or am I doomed. I do have insurance so I can get another phone, thats after a $200 deposit of course
With the phone off, what happens if you press and HOLD the lower volume key and the power button?
Ghetto Geeksta said:
After about a month of being rooted I decided to flash a custom rom, so I flash twrp then my custom rom which happened to be the wrong one because it was a bacon rom and I have a shamu phone so the flash didnt work (wish instructions would have made that more clear.) So after the first fail I flashed the CM12 updater zip thinking that would help but it didnt. So I go to restore my backup image, it was successful! After a successful restore I hit reboot to reboot my phone and from their it never came back up. My phone is dead as can be, no signs of life not a light or anything comes on. If their anything I can do or am I doomed. I do have insurance so I can get another phone, thats after a $200 deposit of course
Click to expand...
Click to collapse
download any rom via your computer, and gapps. then boot into your recovery and adb push them to your phone. be sure its a nexus 6 rom, as thats all a nexus 6 can flash. or, boot into your bootloader and flash the factory img via fastboot.
generally, you shouldnt mod your phone until you learn all the basics about modding your phone.
kelmar13 said:
With the phone off, what happens if you press and HOLD the lower volume key and the power button?
Click to expand...
Click to collapse
Absolutely nothing
simms22 said:
download any rom via your computer, and gapps. then boot into your recovery and adb push them to your phone. be sure its a nexus 6 rom, as thats all a nexus 6 can flash. or, boot into your bootloader and flash the factory img via fastboot.
generally, you shouldnt mod your phone until you learn all the basics about modding your phone.
Click to expand...
Click to collapse
Cant boot into recovery mode, no power at all.
I believe my phone is bricked
Just a quick question... the phone isn't flat out of battery, is it?
Ghetto Geeksta said:
I believe my phone is bricked
Click to expand...
Click to collapse
nothing at all?
try plugging it in. let it sit for a minute. then press the power button, and keep pressing it for 20-30 seconds. then let go and press it normally. if nothing, then its dead
maybe the battery died?
---------- Post added at 10:35 PM ---------- Previous post was at 10:34 PM ----------
machNex said:
Just a quick question... the phone isn't flat out of battery, is it?
Click to expand...
Click to collapse
its possible.
This happened to me. As hard as it was, I plugged it in and went to sleep. In the morning I could boot into bootloader, and I flashed stock firmware. I had to flash each file separately, as the flash-all file wouldn't work.
Sent from my Nexus 6
Thanks for the suggestions guys but I think my phone is dead to the water, had it on the charger for 6hrs and still nothing. Well its back to my tried and true Note 2 til I can afford $200 for a new phone :crying:
Why would you go through insurance when you have manufacturer warranty?... Unless you bought it second hand
Bought it through ATT Next Plan, does the manufacturer warranty still hold up?
Ghetto Geeksta said:
Bought it through ATT Next Plan, does the manufacturer warranty still hold up?
Click to expand...
Click to collapse
yes, but through motorola, not google in this case.
Ghetto Geeksta said:
After about a month of being rooted I decided to flash a custom rom, so I flash twrp then my custom rom which happened to be the wrong one because it was a bacon rom and I have a shamu phone so the flash didnt work (wish instructions would have made that more clear.) So after the first fail I flashed the CM12 updater zip thinking that would help but it didnt. So I go to restore my backup image, it was successful! After a successful restore I hit reboot to reboot my phone and from their it never came back up. My phone is dead as can be, no signs of life not a light or anything comes on. If their anything I can do or am I doomed. I do have insurance so I can get another phone, thats after a $200 deposit of course
Click to expand...
Click to collapse
I could see the phone not booting but not starting to at least get into bootloader, That seems strange to me . Is there and you did you didn't include in your OP ?
simms22 said:
yes, but through motorola, not google in this case.
Click to expand...
Click to collapse
Ill give Motorola a call tomorrow, I guess the good news is that since its completely dead they cant prove it was my fault.
call ASAP
Ghetto Geeksta said:
Ill give Motorola a call tomorrow, I guess the good news is that since its completely dead they cant prove it was my fault.
Click to expand...
Click to collapse
They bro the same happened to me im pretty sure I installed something that was
Not for the shamu bamm bricked my phone there was nothing I could do
It was completely dead I think it was the cm updater idk but I tried everything
After that decided to call Motorola and here I am writing all of these
From my new nexus 6 oh they also have me the 64 gigs yea lucky me
,I really love Motorola they really stand behind their products at least
For me I didn't pay anything 2 days after I called I had my new phone in the mail box
Of course I have a security deposit so I can have the phone faster
Then when I get my me phone I send then the bad one and then
They have me back my money from the deposit call them ASAP you might
Also get lucky and get a64 one tell them you was watching aa movie
And all of a sudden it just died on you and never came back. Any questions I'm here
darryim said:
Also get lucky and get a64 one tell them you was watching aa movie
And all of a sudden it just died on you and never came back. Any questions I'm here
Click to expand...
Click to collapse
So, what you are saying, is that he/she should commit insurance fraud? Man, look if you don't know what you are doing and brick/destroy your phone that is on you. Pay the money for a new one and learn your lesson. All you are doing is making RMA processes more and more difficult because of cheats like you. OP is to blame here if he/she flashed a ROM made for a different phone, that's on them not the MFG, Motorola.
Circaflex said:
So, what you are saying, is that he/she should commit insurance fraud? Man, look if you don't know what you are doing and brick/destroy your phone that is on you. Pay the money for a new one and learn your lesson. All you are doing is making RMA processes more and more difficult because of cheats like you. OP is to blame here if he/she flashed a ROM made for a different phone, that's on them not the MFG, Motorola.
Click to expand...
Click to collapse
absolutely disagree with you.
manufacturers must make phones that will not be so easy breakable.
thanks for sharing your problem,
now again I'm confirmed that CM is sucks as always it was and should not even try it.
x111 said:
absolutely disagree with you.
manufacturers must make phones that will not be so easy breakable.
thanks for sharing your problem,
now again I'm confirmed that CM is sucks as always it was and should not even try it.
Click to expand...
Click to collapse
He is right. People understand that you void your warranty when you flash your device. XDA doesnt condone fraud in any way shape or form. If you brick your device because you were messing with it then you accept it and buy a new one. Why do you think just about every rom thread tells you that you have now voided your warranty. Flashing your device is not something that should be taken lightly or done because it is cool.
so?
zelendel said:
He is right. People understand that you void your warranty when you flash your device. XDA doesnt condone fraud in any way shape or form. If you brick your device because you were messing with it then you accept it and buy a new one. Why do you think just about every rom thread tells you that you have now voided your warranty. Flashing your device is not something that should be taken lightly or done because it is cool.
Click to expand...
Click to collapse
So is OK for them to sell phones to us that are defective? Anyway my phone had the
Screen burning and also the
Pink color issue when you lower the brightness I didn't fell like returning it because I had
Already set everything up the way I like it . so just like us they also have to face
The consequences which they do pretty good for me and should do for everyone we are
Taking about a 700 hundred dollars phone here not a 100 dollars phone ,I would like to see.
Those who are taking crap saying to buy another phone if they were in my shoes
I'm pretty sure they would have done the same so stop with that bs . return that phone get your new one end of story thanks.

Will T-mobile able to tell you rooted your phone after you hard bricked it?

So I hard bricked my note 4, nothing works.
I called T-Mobile, they said they will put am insurance on my phone and give me a replacement.
So $8 for insurance and $5 for processing fee.
I only told them the device wouldn't power on, they didn't ask me if I rooted my phone or not.
Today, I got my new phone, and about to send my bricked one in.
So will T-Mobile be able to tell I rooted my phone even after a hard bricked?
Will they charge me if they find out?
I don't think so because the device is unable to boot therefore no trace ever rooted jmo
guccifer said:
I don't think so because the device is unable to boot therefore no trace ever rooted jmo
Click to expand...
Click to collapse
Unless they somehow flash stock and get device to boot up, they can check knox counter
Then the device is not brick. It depends on the brick soft or hard
How do you know the device is bricked?
U can't Odin anything flash nothing like a phone with no soul u can't get the soul back into the phone. Hard brick. Soft brick u can still rivive the phone but idk how never bricked one
guccifer said:
U can't Odin anything flash nothing like a phone with no soul u can't get the soul back into the phone. Hard brick. Soft brick u can still rivive the phone but idk how never bricked one
Click to expand...
Click to collapse
You haven't lived until you've bricked a phone. I have not heard of ANYONE hard bricking a Note 4 yet though.
How was the phone bricked?
Lol I hope I don't brick one lol
ShrekOpher said:
You haven't lived until you've bricked a phone. I have not heard of ANYONE hard bricking a Note 4 yet though.
How was the phone bricked?
Click to expand...
Click to collapse
Wiped everything else beside external sd card through TWRP, then flashed TEKXodus custom ROM through TWRP.
Clicked reboot after it finished, it never rebooted.
I tried everything, no signs of life.
Got a replacement phone through T-Mobile Premium Handset Insurance, have to send the old one back.
Scared they will find out it was customized.
Should I damage the micro USB port on purpose to render it useless?
Kenny243 said:
Wiped everything else beside external sd card through TWRP, then flashed TEKXodus custom ROM through TWRP.
Clicked reboot after it finished, it never rebooted.
I tried everything, no signs of life.
Got a replacement phone through T-Mobile Premium Handset Insurance, have to send the old one back.
Scared they will find out it was customized.
Should I damage the micro USB port on purpose to render it useless?
Click to expand...
Click to collapse
You can't boot into recovery or anything? Does the screen come on at all?
ShrekOpher said:
You can't boot into recovery or anything? Does the screen come on at all?
Click to expand...
Click to collapse
I tried EVERYTHING, no download, no recovery, no nothing.
It's just a black screen.
Think T-Mobile will find out?
Kenny243 said:
I tried EVERYTHING, no download, no recovery, no nothing.
It's just a black screen.
Think T-Mobile will find out?
Click to expand...
Click to collapse
Doubt it. Don't intentionally break it. They may catch you at that. If the screen won't come on you are probably fine. When you connect it to your computer does your pc recognize it? Try that first. Only reason I say that is if I were you I'd want to wipe the data from the phone, otherwise some tmobile tech is going to look at all your picture and everything while they reflash the phone.
ShrekOpher said:
Doubt it. Don't intentionally break it. They may catch you at that. If the screen won't come on you are probably fine. When you connect it to your computer does your pc recognize it? Try that first. Only reason I say that is if I were you I'd want to wipe the data from the phone, otherwise some tmobile tech is going to look at all your picture and everything while they reflash the phone.
Click to expand...
Click to collapse
Ohhh, I'm just scared that I would get charge for it
Going to deny that I modified anything.
Learned my lesson now, not more flashing, I'm too stupid for that, lol.
Being a T-Mobile customer for almost 8 years, hope they were drop the charge even if they do find out.
My computer don't recognize the phone.
I wiped the system and everything before stupidly flashing a custom ROM.
Pretty sure there is nothing on the device.
But my knox is still tripped.
Should I worry about my knox?
I really don't think they'll know/care. I recently jumped from a Note 10.1 with a cracked screen to a Tab S2 in a store ($175 deductible ). The Note was rooted w/ custom rom and I just straight up factory reset it in the store right before trading it in and had no problem at all.
If you're sending it in on an insurance claim I think you might be sending it to Assurion rather than Tmo, who I think cares even less. Either way, you should be fine. Nothing to worry about
Yea what he said
jazzmachine said:
I really don't think they'll know/care. I recently jumped from a Note 10.1 with a cracked screen to a Tab S2 in a store ($175 deductible ). The Note was rooted w/ custom rom and I just straight up factory reset it in the store right before trading it in and had no problem at all.
If you're sending it in on an insurance claim I think you might be sending it to Assurion rather than Tmo, who I think cares even less. Either way, you should be fine. Nothing to worry about
Click to expand...
Click to collapse
But you are doing a jump, and the device is working.
In my case, my phone wouldn't turn on, they might consider it's software problem and check it.
Going to cross my finger :/
Tmobile doesn't ever check for root in any circumstance. They only check if the screen is cracked or if the phone powers on.
It is a possibility that they will check, however it is remote the fact is they've already sent you a new phone.
No, they don't care. I talk to the girl in Tmobile all the time about it and they never check, they are told it doesn't matter. And the fact that I've rooted every person at the stores Note 3 and Note 4 for them.
Kenny243 said:
But you are doing a jump, and the device is working.
In my case, my phone wouldn't turn on, they might consider it's software problem and check it.
Going to cross my finger :/
Click to expand...
Click to collapse
You're all good, breh. I've sent in plenty of rooted phones under warranty and have never been flagged. Nobody gives a d*** about that stuff, they're just trying to get through their day and go home.

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