[Q] please help me asap z ultra touch problem - Xperia Z Q&A, Help & Troubleshooting

hi guys
last night i bought xperia z ultra its very nice phone and i like alot but
when i switch the device in portrait mode and i try to scroll in ( contact or store or youtube ) sometime instead of scrolling its tab so i press the back button and so on i try to scroll again its tab on one of the contact by wrong instead of scrolling
so my question is is it software problem and will fix soon or hardware problem and i should send it back
please guys help me cause am very sad
( sonrry about my english its not my native language )
regards ....

portrait mode = the device in horizontal mode

guys why no answer please help me

Because you are not using the original charger?
Sent from my C6603 using xda premium

iam using the org charger but its not the problem !!
my problem is when i scroll in contact the z ultra press and choose one by wrong so i press back then scroll again and so on ....

touch issue with xperia z ultra new firmware
I just shifted to this monster from my previous loved galaxy s3. The phone seems great except for two major problems but I hope temporary issues. The touch is Annoyingly inaccurate for the first, the battery is suspiciously insufficient thesecond.
you won't believe how much time it took me to write this single paragraph. I think the touch is over sensitive. Quite often when I like to scroll it get it as click. Awful experience.

Related

[Q] Display Problem In Xperia SP C5302

I bought my new xperia sp, but i noticed that.. while my phone is charging.. album application is not responding, i cant zoom the picture and also keyboard did not register touch, to overcome this problem i just put my phone in sleep and wake it and problem is gone for some time, anyone also facing this kind of problem, or anyone visited service center regarding touch issue of xsp.. ???
Just started today the screen is not very responsive. Well see if it gets worse might just reinstall .284
Sent from my C5302 using xda premium
You may have to send it back for repair.
talk.sonymobile.com/thread/128963?start=20&tstart=0

[Q] Touch screen - horizontal position

I have a problem. When the phone is located for example on a table. This touch screen responds very hard (when it is in the horizontal position). when phonei is in the a vertical position, the screen works very well.
I have firmware 12.0.A.1.257.
yes sometimes
when i connect to my laptop it used normal
but when i connect to my PC i cant use my phone
maybe erro from hardware but i think u should tick off gloves mode in setting
illusiek said:
I have a problem. When the phone is located for example on a table. This touch screen responds very hard (when it is in the horizontal position). when phonei is in the a vertical position, the screen works very well.
I have firmware 12.0.A.1.257.
Click to expand...
Click to collapse
hey dude
so i decided to buy this phone but after reading this issue i kinda changed my mind but i thinks this may work
i bought a Xperia Tipo for my baby brother last week and it has touch sensitive issues just like SP when it placed horizontal ( i watched the Utube Videos and it looks exact the Same) but i found a little Mod App called (Touch Calibrate) i want you test it for me and say that if that worked for you or not!
http://fs2.filegir.com/karandevilocs/TouchFWTools.apk
install it manually and give me report! :fingers-crossed:
karandevilocs said:
hey dude
so i decided to buy this phone but after reading this issue i kinda changed my mind but i thinks this may work
i bought a Xperia Tipo for my baby brother last week and it has touch sensitive issues just like SP when it placed horizontal ( i watched the Utube Videos and it looks exact the Same) but i found a little Mod App called (Touch Calibrate) i want you test it for me and say that if that worked for you or not!
http://fs2.filegir.com/karandevilocs/TouchFWTools.apk
install it manually and give me report! :fingers-crossed:
Click to expand...
Click to collapse
APp not installed
ashis.kyal said:
APp not installed
Click to expand...
Click to collapse
Did You Check Unknowns Resources in Settings?!
it should WORK!
if that didn't work search TOUCH CALIBRATION in Play Store and let me know
Touch Irresponsive, Screen Freezes
Like a lot of users, I am also having problems with the xperia SP's touch screen. The touchscreen becomes randomly irresponsive. Sony acknowledges the problem and suggests:
"This have now been investigated and if you experience this problem I advice you to contact your local support team to have your phone calibrated at a repair center."
The problem is in live in Bangladesh and they do not have official Sony tech support centres. Does anyone know how to do the touch screen calibrations ? Any DIY solutions will be highly appreciated.
Cheers,
Mir

[Q] Problem with screen rotation (sensor)

Hello,
I have strange issue with my Xperia Z. I used to use many android based phones, so i believe Z's behaviour is incorrect. How it works - i.e. I have my Z laying on the table, when I launch some app supporting screen rotation i.e. browser, mail etc., it automatically rotates to landscape mode. When it's in landscape mode and I am lifting it up (keeping the device in portrait position) it doesn't switch into portrait mode at all or it's very very delayed. I haven't found any calibration settings in the software, so have no idea what I can do in order to let the screen rotate smoothly after physical position change.
Quick update - both orientation sensor in portrait mode and gyroscope are giving wired results. Can it be calibrated somehow?
Any advice appreciated!
Best regards,
MCC
Dial *#*#7378423#*#* there is calibrations.
This is only available in 4.2.2
Sent from my C6603 using xda premium
I have 4.1.2 and the menu is there - i could calibrate gyroscope, but accelerometer calibration was unsuccessful - Error Code 1.
Anyhow after calibration of gyroscope result is the same - horizontal orientation sensor is shifted to the right ;( PLS see attached screenshot.
Best regards,
MCC
I just tried it and it's good on my phone,i don't know if it's a hardware issue.
You try another firmware maybe it's a software problem and maybe if you can update to 4.2.2
Sent from my C6603 using xda premium
Sent from my C6603 using xda premium
Hi,
is there any option to reach reset menu on 4.3?
BR,
MCC
hi guys
i have the same problem for a while and i'd like to share my experience !
suddenly the auto rotation problem disappear when i install asphalt 8 and play it then i unistall it and wait for a day ! weird huh ?
regards
yassine_phi said:
hi guys
i have the same problem for a while and i'd like to share my experience !
suddenly the auto rotation problem disappear when i install asphalt 8 and play it then i unistall it and wait for a day ! weird huh ?
regards
Click to expand...
Click to collapse
By any chance the rotate problem appeard when you had asphalt 8 installed? I had this problem for over 2 months and 2 weeks ago I deleted asphalt 8 and that problem dissapeared...I think this games has some error in it that affect some phones
screen rotation,gyro,proximity,accelerometre not working
Hi guys;
My xperia z sensors are not working. I install android 5.0.2, 5.1.1 and 4.3 or 4.2 but don't solution.
Only light sensor and notification LED are works correct.
I dont understand this problem?
Please help me.
I try other sensor modul but it is not work.
What is my problem?
My english is poor, sorry.
Thanks your advice..

Sony Xperia Z1 problem with the Battery, Touchscreen and Overheating

Hello guys, how're you doing?
My Sony Xperia z1 started making me mad due to several problems.
PS: I'm running android 5.1.
1- Erratic touchscreen:
the touchscreen sometimes starts moving things (open app or notification bar etc...) without touching it
2- Battery
sometimes the battery drop by 10% or 15% randomly
3- Overheating:
my phone became hot after 2 minutes or using the camera!
so, I'm wondering if someone could help me fix one of those problems
sorry for my bad english
Thank in advance
ok, the camera overheating is normal if you're using it for long time, the battery may be for time of use this phone is 4 years old and battery begin to fail try some app to calibrate it if doesn't work replace it and screen touch have you change the screen? if change try to put a black wallpaper and test if the problem persist when you go to home( in developer options check the "show inputs" option and check), and try a stock rom to verify if problems remains.
itemmaster said:
ok, the camera overheating is normal if you're using it for long time, the battery may be for time of use this phone is 4 years old and battery begin to fail try some app to calibrate it if doesn't work replace it and screen touch have you change the screen? if change try to put a black wallpaper and test if the problem persist when you go to home( in developer options check the "show inputs" option and check), and try a stock rom to verify if problems remains.
Click to expand...
Click to collapse
thank you for the reply bro!
1- The battery is JUST 2 years old!
2- My friend's Z1 start overheating after 10 minutes of using the camera, which is soo good. My phone is overheating after 2 minutes!
3 I'm using an original Rom, I'm not familiar with CFW on Sony! I tried the developpers option and found some problems in the corners of the screen and the phone ramdomly rebooted while I was testing it.
try to flash and do a full wipe then test it again if keeps the same it's probably a hardware problem, the touch can be minimize with screen protector but the battery an camera it's hard to manage.
sorry for my bad English it's not my native language
itemmaster said:
try to flash and do a full wipe then test it again if keeps the same it's probably a hardware problem, the touch can be minimize with screen protector but the battery an camera it's hard to manage.
sorry for my bad English it's not my native language
Click to expand...
Click to collapse
Allright bro, I'll give it a try. Actually, am not using a screen protector because I'm looking to fix this problem before buying a new screen protector.
I'm having the same problem with my touchscreen, I can't use the phone for more than 5 minutes without having the need to turn it off and on again to go back to normal. This is making me very mad that I'm considering to change my phone to any deep **** cheap phone that has a good screen that I can use normally..
I don't know if it's a software related or hardware, I flashed stock frimware many times and nothing changed, I recently had an urge idea to remove the stock screen protector (that has sony logo) hoping that the problem will get solved, but I guess it won't..
If anyone has an idea to solve this I and OP would be very grateful..
the screen touch is a hardware problem try to lower screen brightness and put a dark screensaver, it's somehow related with the contrast of the screen but not sure how to solve it completely the previously and a screen protector only make it usable but don't solve completely the issue.
sorry but that's all I know

Touch issues / Sensitivity issues after Nougat update

Okay so I wanted feedback regarding this whether someone else is experiencing this or not.
I have gradually observed during the last few days that a lot of my touches to click have gone unresponsive in Nougat. Initially it was something that I hadnt quite noticed but slowly the trend became obvious. Now dont get me wrong, this would happen a few times here and there with lollipop and MM as well, but the rate is far higher now on Nougat. Especially when typing on the keyboard this means mis-spelled words, missed letters, and accuracy is far worse now.
Has anyone else observed this or is it just me?
Just got my xcover 4 with nougat installed i have the same issue.
The sensitivity is low and i need to press a bit higher finger force to respond.
Even with sensitivity (glove mode) set to on things get worse.
I'm seeing the same thing. What is strange is that I'll see the button highlight/depress, but no action occurs. This is on multiple apps.
On what device/OS?
Sprint Note 5 on Nougat
Did you try gloves mode? Does it work?
the same for me on 920cd and the same iusse using S pen
I contacted samsung Greece about the existing problem.
I reported the problems me and you guys have and the tech support told me that your problems exist because you did not factory reset the devices before upgrading to nougat.
Anyone tried to contact samsung about the problem?
They dont know anything about it.
facing same issue screen lagging in note 5 sm-n920s also tried custom rom but still lagging in typing and scrolling on facebook
I have the same problem on my xcover 4 here!!
When I run the the touch screen test, touch screen responds well, but when I want to write a message or to scroll the home screen Its very annoying. It looks like software problem.
please help
Hi guys.
I have 2nd piece of Xcover 4 SM-G390F (first was change by seller for new one) and had the same problem. First 2-3 days all work perfect.. I have installed my applications, work perfect for two days, but after this... --After wake, display react only in centre area, 1 centimeter from display border no reaction or react on xxx touch. After few seconds (20-30) display react on full range, but with lags... So... I go for support to Samsung official at CZE.
Support tells me, that they don't know about this problem, that I'm 1st who has this problem... And some other bull... about unofficial sell and any other. So I post them IMEI and they let me know, if my distribution is official or not, and we'll see what next. They recomend me to go to service center, where somebody looks on my SM. So I see tomorrow.
ROM - official Android 7 Nougat from start using (not updated from other version)
Deleting apps - no effect
Safe mode - no effect
Factory reset - no effect
Apps to calibrate screen - no effect

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