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Hello. I bought a galaxy note on 28th november. After only 2 weeks of absolutely normal and careful use, my screen is scratched and broken. Ok, it is a small crack, but it is not good.
It never fell and it never hit anything. After only 2 days, i noticed some scratchs and some other came in the days after. Then, the part of the screen between the upper edge and the speaker broke in two, with a crack (small, 5mm but still a crack) going from the edge to the speaker. I can't post a photo as i sent it back to samsung for repairs (it had also display issues). Do you know a reason for it? It should be gorilla glass, and i only kept it in my pockets without anything inside apart the smartphone. Do you think samsung will repair it since it happened during normal use after ONLY 2 weeks? I'm really annoyed and disappointed.
Anyone experiencing glass resistance issues?
Thanks
Call samsung and send it in they will fix it..
Sent from my SPH-D710 using Tapatalk
Yes, i did it and i'm waiting, and i also adressed the lines issue and the green/banded screen, but i am in italy and i'm not sure if it is covered by warranty, it should: they can say i broke it.
The Corning Gorilla Glass was one reason I went with the SGS2.
The other reason was fear of provoking the wrath of God for having such a sensationally beautiful device (the Note). It's an awesome device, really.
But God smote those who worshiped a golden calf, too.
lol Sorry, I'm not really a religious fanatic. But yeah, sucks about your screen. Hope Sammy fixes that one up for you.
Welcome Nickelsilver and please don't take this personally and in NO way I'm defending Samsung or the Note but I have to say the neither scratches or dents/cracks come by their own.
They just don't happen/appear magically by themselves on the phone's screen/body. Maybe someone is messing with you Note without you knowing it?
E.g: I have 1mm small and barely noticeable scratch on the top left corner which I suspect it came from the ONLY 1 time my Note slipped from the passenger's seat and fell in the gap between the passenger's door/seat.
I went through 3 screens on my dell streak. Now that I have the note which is even bigger I was so cautious I treated it like a delicate fragile little flower. Needless to say after 2 weeks I noticed what appeared to be a scratch going up from the bottom middle halfway up. Turns out this is not a magical scratch that sprang out of nowhere but an actual crack on the outer glass screen. I have never dropped it but perhaps it was somehow flexed.
No warranty of course. I have ordered the glass itself from overseas and when it gets here in a month I suppose I will try replacing that piece individually as its only the outer glass that seems cracked. Hopefully they do not glue the screens together like they did in the streak ><
Another boring witch hunt thread (yawn)
Gaugerer said:
Another boring witch hunt thread (yawn)
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To OP: im sorry to hear that....hope samsung can fix it for you quick.
Ps. Dont listen and worry about this guy...he thinks only his opinions are important and others experiences are just JUNKS and BORING! Not sure why he would even bother to reply, if they really bores him that much. Maybe he really thinks that he BOOFY the witch hunter or something
Plus.. He forgot that he has also once posted a question regarding to his screen problem too here on the forum.
Gorilla glass is bull****. I had dell 5 streak, and I changed the screen more than 5 times. Little drop will result in screen loss. Do not depend on gorilla glass.
My Samsung Galaxy Note are broke
Yesterday I was knocked out of the hands under my 40 days old Samsung Galaxy Note, the cover glass is cracked along its entire length as a spider's web, while the LCD screen is not damaged, that still works, receiving the touch command. The solution I found in the orders of the new protective glass over eBay. Maybe that was too much angry because it happened to me, but NOTE is too amazing, and I somehow survive.. I'll let it be when we come new safety glass
I do not think this is a witch hunt. More of an informative thread on one weakness to an otherwise amazing device. It may be that until an indestructive clear glass is created that we will continually face this on any large phone. Anything this large will flex easily and likely crack. One thing Samsung definately did right was not glue the glass to the LCD behind it. I put a clear screen cover over mine and you cant even see the crack anymore. Were this a dell streak you would have half of your screen blacked out.
This is definitely the best mobile device out there in my opinion, people should just be extremely cautious with where they carry it. Mine most likely cracked in my pocket from slight flexing.
The glass on the note shouldn't break even when flexed unless it's not Gorilla glass.
Gorilla glass is not only scratch resistant,it is also shatter resistant.
If the glass is breaking frequently on the notes,then I wonder if they really have Gorilla glass.
noteworthy said:
The glass on the note shouldn't break even when flexed unless it's not Gorilla glass.
Gorilla glass is not only scratch resistant,it is also shatter resistant.
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Not proof.
Croak said:
Not proof.
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I know this is not 100% proof but look at this demonstration.
http://www.youtube.com/watch?v=MYaQnvVwStc&feature=player_embedded#!
noteworthy said:
I know this is not 100% proof but look at this demonstration.
http://www.youtube.com/watch?v=MYaQnvVwStc&feature=player_embedded#!
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That demonstration glass at the beginning of the video is about 3 times thicker than what Samsung uses on the Note/Galaxy S2/Galaxy S SAMOLED panels. And it's quite a bit smaller, height/width wise (it's about iPhone 4 sized).
Thickness makes a significant difference in flexibility and shatter resistance. Which is off on a tangent, because the main reason Samsung and others uses GG and similar techniques is not for shatter resistance.
It's almost entirely for the combination of higher scratch resistance vs metals (all bets are off with sand particles) and a better tactile feel (it's smoother) than non-treated glass.
Sure it may not be as thick on the note but you are never going to flex the phone anywhere as much as that demonstration.
My point is that if it is gorilla glass,it shouldn't be that easy to crack the screen given the abuse that it is supposed to be able to take.
All these? Gorilla Glass
And all these? Gorilla Glass
How about all these? Gorilla Glass
Or maybe all these? Gorilla Glass
It's been 10 days since i bought "the Note". I dropped the device just once from 1 meter height. It was a free fall with not much impact power. The screen has a crack on the upper right corner. I know every product is meant to last but so easy , so fast ! ??? Thankfully it still works with no functional issues. It's just the protective glass on top of the actual LCD that is broken. But u can still feel it while wiping your finger and it is appearent...
Hardware wise The Note is simply outragous but when it comes to software and durability it can't even come closer to what i used to find on HTC devices
captainhakan said:
It's been 10 days since i bought "the Note". I dropped the device just once from 1 meter height. It was a free fall with not much impact power. The screen has a crack on the upper right corner. I know every product is meant to last but so easy , so fast ! ??? Thankfully it still works with no functional issues. It's just the protective glass on top of the actual LCD that is broken. But u can still feel it while wiping your finger and it is appearent...
Hardware wise The Note is simply outragous but when it comes to software and durability it can't even come closer to what i used to find on HTC devices
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The weight of the note will count against it during falls compared to say a very light phone like the SG2.Impact is going to be much harder if they both fell from the same height especially given te size of the notes screen.
Until they can make the note lighter,users will just have to be more careful not to drop it.Gorilla glass is not unbreakable.
I get my note tomorrow. Now I'm all paranoid
My N4 finally came today and everything on it is perfect, no buzzing noise, no reboots, no yellow screen. But there is a very small indentation on the bezel. It's not a scratch but it looks like something from when it was manufactured. I'm just gonna keep it, it adds personality to it
Lol.
10 char
Hmm..got a picture?
Good decision. Unfortunately the bezel is vacuform plated plastic, and by its very nature is prone to blemishes (as are the buttons); my only real pet-peeve about the construction of this phone.
This thread is as useless as my nipples.
I'm having something similar I think. It's on the upper bezel....it's like a 1 inch horizontal line (when holding the phone in portrait) on the upper bezel. It's like it's underneath the glass, and it's like a 1-inch wavy line. Initially I thought it was residue from the factory plastic...but when I wiped, it would not go. It's some sort of molding-related thing to the plastic I'm sure.
It doesn't bother me as I know the manufacturing isn't perfect.
What bothers me is how small the phone is. Lol. I've been using the N7000 for so long I'm actually worried that this phone will slip out of my hands. Lol.
The size difference in screen is astounding....I'm having "some" reservations about keeping it.
It's also unfortunate that project butter is not all it's hyped up to be. I've seen it choke already on 3 occasions within the first 5 minutes. I guess I'll just remind myself that I've only paid $349 for this.
PoisonWolf said:
It's also unfortunate that project butter is not all it's hyped up to be. I've seen it choke already on 3 occasions within the first 5 minutes. I guess I'll just remind myself that I've only paid $349 for this.
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in general UI it makes a noticeable difference however lots of apps still do not default to GPU rendering and tend to stutter; you can force it in the developers options however its not a perfect solution.
I also have something I'm not quite sure about what it is. It seems to be a little piece of rubber/plastic/whatever sticking between bezel and glass. It's between front facing camera and earphone. At first it looks like a scratch and when you look closer it looks like the rubber that comes up if you pry up the iPhone's Display for repair. Are we talking about the same?
phil_ffm said:
I also have something I'm not quite sure about what it is. It seems to be a little piece of rubber/plastic/whatever sticking between bezel and glass. It's between front facing camera and earphone. At first it looks like a scratch and when you look closer it looks like the rubber that comes up if you pry up the iPhone's Display for repair. Are we talking about the same?
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No.
Mine is something underneath the glass, in the middle location of the upper bezel, a wavy line about 1-inch in horizontal fashion when held in portrait mode.
It's below the speaker, to the left of the front facing camera. In the middle region. Some sort of molding-related issue. There is no scratch on the glass, etc. It's like when the bezel was stuck onto the glass, it was not perfect, etc.
It's a minor cosmetic issue though. Doesn't affect the functionality of the phone.
Toaster Strudels said:
This thread is as useless as my nipples.
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LOL I'm so funny. I make myself laugh.
IshTheG said:
My N4 finally came today and everything on it is perfect, no buzzing noise, no reboots, no yellow screen. But there is a very small indentation on the bezel. It's not a scratch but it looks like something from when it was manufactured. I'm just gonna keep it, it adds personality to it
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Mine has same. But since no other probs keeping it.
The bezel above the usb port on mine was lifted from the body enough to see into the phone. I just squeezed it together some. All good~
Toaster Strudels said:
This thread is as useless as my nipples.
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:laugh: Yes!
Same here there's a small mark on the top right corner
Sent from my Nexus 4 using xda app-developers app
Toaster Strudels said:
LOL I'm so funny. I make myself laugh.
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I've laughed at 3 of your posts now. Just got a chuckle in a previous thread. Thanks.
Seems like gorilla glass 2 isnt all that scratch resistant, or you have rocks in your pocket or something. I have never caused an unintentional scratch on any of my gorilla glass equipped phones. I will probably be getting a screen protector for this one though, and will use the official bumper whenever it comes into stock. Only like 35 more weeks until I get my phone!
2 Nexus 4's both have minor imperfections on the shinny chrome bezel, which is actually plastic I believe.
1- on the bottom of the left side a minor indentation, not scratch
2- on the bottom of the right side paint bubbling out, as if there was a spec of dust when the coat of paint was applied.
The second is more noticeable especially that it on the top part, while first is on bottom part.
But both magically disappear when the N4 is put in a case.
The manufacturing imperfection that's actually getting on my nerves just because I'm OCD (I truly am, not a self diagnosis ), is the little square glass covering the camera flash, it is ever so slightly rotated that it doesn't perfectly align with the black bezel around it ... it took me a mico second to spot it out of the box, and I cannot unsee it. It cannot be misaligned by more than a 10th of a millimeter, but somehow I can see it at arms length ... I'm just crazy!
funky_snowman said:
Seems like gorilla glass 2 isnt all that scratch resistant, or you have rocks in your pocket or something. I have never caused an unintentional scratch on any of my gorilla glass equipped phones. I will probably be getting a screen protector for this one though, and will use the official bumper whenever it comes into stock. Only like 35 more weeks until I get my phone!
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Any glass isn't particularly scratch resistant. Lint and small particles will scratch any sort of glass, or just about anything with enough force. From personal experience, I've found that Gorilla Glass 2 is more fragile than Gorilla Glass 1 because it's thinner, despite Corning's presentation of it as being able to withstand the same amount of force.
Toaster Strudels said:
This thread is as useless as my nipples.
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LOL! I thought it was made of rubber. But that comment cracks me up
Toaster Strudels said:
This thread is as useless as my nipples.
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This make me lough so hard...hillariously funny
I have read many mixed reviews of this glass screen protector here, on other forums, and on Amazon.
Amazon's the best, IMO, because you're reading product reviews from real everyday normal folks from all different walks, so the compilation of reviews includes the whole range of skill level.
Inarguably, the Whitestone Dome Glass protector is probably THE MOST difficult to install, save the fact that the kit includes an allignment jig that helps installation inmeasurably. I recently did this (this evening) and can't imagine attempting this without such a jig, though I understand similar UV activated glue is available to use with separately sold glass protectors.
So I'll start with some background info to set the scene for accuracy...
I'm a landscaper by day, but a jeweler part time. That means I chunk heavy crap around all day long like a farmer, but on the weekends I show off my dexterity like a watchmaker.
That's important, because this installation requires steady, confident hands, much forethought, patience, and it ain't cheap!
Sooooo...
Let me say that I was really nervous. I already accepted the idea that I might have to decide whether to purchase another one or go a different route and just choke on losing 45 dollars.
I watched 8 YouTube videos on installation, including one completely failed installation, and a demonstration on the removal of one.
The package arrived today but was outside the house in the cold. Of course I wanted to pop it on immediately, but figured that it should warm up to temperature first.
During that time I prepped my table. I used a marble to see if it was level. During preparation, i also prepared myself for the possibility of failure. LOL!
I layed out all of the items like I was about to perform surgery.
CLEAN, CLEAN, CLEAN!
Use those dust removal stickers! Even after you let the glue fall and remove the "bridge", check again for dust.
Don't flail about to much. That simply stirs up dust.
"Relax", is the best advice I can give. Peeling the backing off the glass from underneath it so dust that's in the air doesn't land on the inside surface sounds like a logical idea, and you should, but static from peeling it can become a pain.
If you're calm enough, you can do this just like the videos.
I wiped the edges after the first and second curing with the UV light. I did end up with excess flow out one side, and on the other side during the second wipe down, I had an ever so tiny bubble (if you'd even call it that) on the edge. The bubble was from wiping away the partially curred glue, which pulled a tiny, TINY bit out. (Literally one third the size of the exposed part of the SPen tip.)
I remedied this OCD-killer by using a toothpick dabbed in what remained at the top of the glue tube and simply touched it to the edge, which sucked it right in to fill the tiny void.
I used the UV light several times with the idea that it simply couldn't hurt to do it as often as I could.
My screen literally looks like a perfect install. Absolutely fantastic, as Sakitech would say!
I would say the skill level required for this is about average, but you really have only one chance to get it right, and there are a few steps that need to be followed perfectly or else they can trip you up.
Watch those videos. Many show people doing an imperfect installation with decent or good results, but after watching several you'll see just how to avoid mishaps.
On a different note, I did notice something very strange while utilizing the UV light; there is a weird shape in the center of the screen that shows up under the light. I have no idea what it is, but it shows as a slightly different color in the center third of the screen, nearly full length with rounded corners and perfectly symmetrical. I'm assuming it's an adhesive beneath the screen for the interactive SPen screen? I dunno. Kinda neat.
Anyway, after reading reviews stating problems with lifting of the edges of the Whitestone Dome, I figured I would contribute here by checking in and giving updates as to the longevity of this very beautiful, but slightly expensive and fiddly (to say the least) installing screen protector.
Feel free to ask any questions.
O.K., so not a month, but 3 weeks later:
Bear in mind that I do NOT abuse my phones. I do tend to coddle a nearly $1000 phone.
So far the screen saver has been great. No lifting at the corners like others have experienced.
I have my Note 8 in an Amovo wallet case- Good stuff; check it out on Amazon.
I remain thrilled with my Whitestone screen protector.
I certainly cannot say that I don't notice that it's on there, but it's only the edges that I can see. While I'm immersed in actually using the phone, I notice nothing at all.
I'm now considering getting one for my S8+, which currently sports a cheap edge adhesive glass screen saver that feels like there's room to slide a business card under.
AddictedToGlass said:
O.K., so not a month, but 3 weeks later:
Bear in mind that I do NOT abuse my phones. I do tend to coddle a nearly $1000 phone.
So far the screen saver has been great. No lifting at the corners like others have experienced.
I have my Note 8 in an Amovo wallet case- Good stuff; check it out on Amazon.
I remain thrilled with my Whitestone screen protector.
I certainly cannot say that I don't notice that it's on there, but it's only the edges that I can see. While I'm immersed in actually using the phone, I notice nothing at all.
I'm now considering getting one for my S8+, which currently sports a cheap edge adhesive glass screen saver that feels like there's room to slide a business card under.
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Same here with mine. Very satisfied. Nearly 3 months now and it's been rock solid for me.
Same here, great bit of kit.
Agreed - I love my Whitestone. It picked up a scratch, and I used the new warranty facility to replace it. It's not exactly cheap (around £20) to get the replacement, but it's better than having to buy one at full price.
This one ended up being a little more fiddly to install, but that was my fault - I allowed the LOCA to flow too far towards the bottom of the device before dropping the glass. I had tiny cluster of bubbles near the power switch which I worked out with some patience, and I also ended up sticking the jig together because I cured it for too long before removing the phone. However, the overall result is better than my original install, and I haven't had the touch up the edges of this one at all.
As much as I want to use the whitestone, I have some pretty big issues with it right now. For one, the glass is unnecessarily big. If the flaps that went up around the top were just a little smaller, it'd be compatible with so many more cases. The other issue is the type of glass their using. I don't know what it is, but it collects oil and gunk REALLY well on the surface of the glass (not the edges). I especially notice it on colder days (which we have plenty of in minnesota), but it's like the oil builds up into a thick layer that I have to wipe off with a cloth. All my whitestones have been like this. I ended up ordering a cheap full adhesive protector from amazon, and even though it has that STUPID black border and doesn't stick at the edges properly, it's sized way better than the whitestone and the glass feels of a much higher quality.
jooniloh said:
As much as I want to use the whitestone, I have some pretty big issues with it right now. For one, the glass is unnecessarily big. If the flaps that went up around the top were just a little smaller, it'd be compatible with so many more cases. The other issue is the type of glass their using. I don't know what it is, but it collects oil and gunk REALLY well on the surface of the glass (not the edges). I especially notice it on colder days (which we have plenty of in minnesota), but it's like the oil builds up into a thick layer that I have to wipe off with a cloth. All my whitestones have been like this. I ended up ordering a cheap full adhesive protector from amazon, and even though it has that STUPID black border and doesn't stick at the edges properly, it's sized way better than the whitestone and the glass feels of a much higher quality.
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Strange, no oil/grease issues like that with mine and it's plenty cold here too (unfortunately!). I haven't even had to wipe often for fingerprints and stuff. Not sure what would be causing that type of problem.
sefrcoko said:
Strange, no oil/grease issues like that with mine and it's plenty cold here too (unfortunately!). I haven't even had to wipe often for fingerprints and stuff. Not sure what would be causing that type of problem.
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Agreed - I would say it has one of the better oleophobic coatings.
StevePritchard said:
Agreed - I would say it has one of the better oleophobic coatings.
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Maybe I've just been getting bad batches? idk.
I've had no problems with mine. Looks and works great! My wife's has started to come up on a corner. It's because she was mishandling it and not realizing what she was doing. All the warnings that we are aware of she is basically unaware of because... I don't know. It's still working for her and doesn't bother her. I don't plan on using another brand when I have to replace hers.
After 3 months the glue went bad on mine and started peeling on a top corner, then it went down both sides over night. Frankly at £40, it needs to last a lot longer for that money.
So;
It's mid August, 6½ months after the installation and it still looks great.
To be fair I have to mention that I do have two phones I use on a daily basis, but the Note is used for many more hours a week as a tablet as compared to my naked S8+, which I really only use to make and take calls.
In other words, the Note sees a lot of touch screen activity.
The Whitestone is holding up much better than I expected, given all the problems I've read about it. I do have a very subtle problem spot on the right side edge right in the middle where it has started to bubble. Though it's really only visible at certain angles, and quite small, my OCD magnifies this visual defect a great deal for me! When I hand over my phone to someone (always reluctantly...LOL) to view a picture or an app, I still get compliments on the screen protector, and no one has ever pointed it out to me. (It is very small.)
IT HAS DONE IT'S JOB...
-At least once, because there's a small scratch in the surface of the glass. Again, another thing hardly noticable, but if it were in the screen itself of my Note, I would be very upset. (Give me 6 more months to get to the point where it's perfectly acceptable for this handheld device to show signs of use.)
A CORNER DID START TO LIFT...
Last month, the upper right hand corner developed a very small bubble. I knew right away from what I've read that this might be the start of the end of this screen's life. But I continually massaged the screen down many times, and it actually worked and resealed.
My take on this is that firstly, it's been ridiculously hot in my region. That might've helped with resealing. But secondly and most importantly, I never allow dust to get near my phone.
Dust is the enemy. A single microfiber particle between the screen and glass cover might've made resealing impossible. People pop their phones in their pocket all the time, and because the phones are dust proof now, it's even easier to take for granted what they are exposed to. As soft and protective as pockets are, they expose phones to a lot of dust. (Look at the lint trap in a clothes dryer!)
IN CONCLUSION...
I'll keep monitoring this thread to answer any questions, but I'll probably only post an update of when the Whitestone finally needs to be replaced. At that point I'll probably throw some photos up before I remove the old one.
As far as I'm concerned it has already exceeded my expectations of longevity, and I'll gladly be getting a replacement when the time comes. But I will continue to try to get the most life out of this one despite the small lift on the edge.
BTW...
The "problem" side of my screen is where it had less of the LOCA bleeding out of the edge during installation. Even though the puddle of adhesive was dead center when I dropped the glass on, when I wiped the excess from the edges, the right side had less run-off. Right now I'm wondering if I wiped the excess off of the edges too soon. During the next installation, I'll be sure to give more time for the glue to stay where it needs to.
COMPARED TO NO SCREEN PROTECTOR...
Well, I never, ever, ever have used any of my smart phones without a screen protector. But I finally grew weary of the cheap crappy edge-adhesive glass protector I had on my S8+, and threw it out! The screen would often not register touches, etc, and was an under-screen dust catcher. I havn't bought a Whitestone for it yet because I spend so little time using it that I keep forgetting. So for about 4 months, I've been using my S8+ with no protection save a case that does have a screen flap (like a wallet).
I have a small rub mark on the screen, hardly noticable, but it's there.
If and when I purchase a Whitestone for that phone, I'll post here as to whether or not the LOCA actually hides that mark, as I've read in other threads that it can hide existing scratches presumably because it fills them in (makes sense).
A FINAL PLUG FOR THE NOTE 8...
I doubt the NOTE 10/X will wow me enough to drop my 8 like a wet sock and bolt to the store. I do figure that it'll be feature-packed since the advances of the 9 weren't anything crazy special. But I'm far from tired of this phone and given what I paid for it, I expect I'll have it long enough to have to perform the inevitable battery replacement surgery before I finally upgrade.
I believe the Whitestone protection will help me stay that course. :good:
Hi there. A week ago I bought Xiaomi Mi A2. Now I noticed my screen is scratched! In center of screen I can see all the moves my fingers do (look at the photo). It doesnt come off, no matter what cloth I rub it. Isnt A2 supposed to have GG5?
https://imgur.com/a/KfH7ziy
Can someone relate to this problem?
THX
I understand how hairline scratch occurs, but this?
EDIT: After few minutes I dont thing its scratched. By the looks and feels on polished screen it looks like some kind of ,,glue" overfilled frome side of the screen and was wiped to the right. I never used any protector except the original sticker but I know the digitizer and glass is somehow glued together so some excess of this maybe. Will try to put protector on it, if it is still visible then RMA
scratched wouldn't be covered under any warranty.
i think these only use gg3
in original posters case the pictures just look like finger smudges to me in person i bet its different but if that does move about and shows up when screen is on it may be fault panel so return for replacement.
faults do happen the % is low but they still happen no one or company can stop this they do test units before shipping
mortmaru said:
scratched wouldn't be covered under any warranty.
i think these only use gg3
in original posters case the pictures just look like finger smudges to me in person i bet its different but if that does move about and shows up when screen is on it may be fault panel so return for replacement.
faults do happen the % is low but they still happen no one or company can stop this they do test units before shipping
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GG3 was more scratch resistant than the GG5 so A2 is more likely to use GG5. As for the OP, it's either glue as you said which you could remove with some rubbing alcohol. If that doesn't work, then it could probably be the Oleophobic coating which could be a manufacturing error or you had some type of chemical on your hands that messed it up.
Mixz1890 said:
GG3 was more scratch resistant than the GG5 so A2 is more likely to use GG5. As for the OP, it's either glue as you said which you could remove with some rubbing alcohol. If that doesn't work, then it could probably be the Oleophobic coating which could be a manufacturing error or you had some type of chemical on your hands that messed it up.
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Since I dont work or use any chemicals in my life other than basic detergent for dishes I doubt that. Anyway I tried cleaning it off with isopropyl alcohol and sticker-glue remover with no luck. The stains are permanent, invisible when screen on. I tried rubbing it with credit card slightly and I can clearly feel that it is on the surface of glass. If I completely polish the screen with glasses cloth, the stains disappear and reappear when I slide my fingers over the area and ,,grease" it a little.
Contacted the seller, returning phone and getting my money back since I am positive it is a manufacturing problem.
Infernus-cz said:
Since I dont work or use any chemicals in my life other than basic detergent for dishes I doubt that. Anyway I tried cleaning it off with isopropyl alcohol and sticker-glue remover with no luck. The stains are permanent, invisible when screen on. I tried rubbing it with credit card slightly and I can clearly feel that it is on the surface of glass. If I completely polish the screen with glasses cloth, the stains disappear and reappear when I slide my fingers over the area and ,,grease" it a little.
Contacted the seller, returning phone and getting my money back since I am positive it is a manufacturing problem.
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No it's just the oleophobic coating. This is normal for GG5
IjazCI said:
Okay, did you clean your phone using alcohol or by any hand sanitizer.
I used a hand sanitizer to clean my Mi A1 screen and i lost the coating .
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No I didnt do any of that. What coating do you mean? Dont think the glass is coated...
IjazCI said:
oleophobic coating.
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Well you're probably right. I had no idea something like this exists. Put that in Google and found many pictures of worn off coating even on Samsungs. But after a week? What a shame
BTW other than what Iwrote, there easnt any chemical on the screen
EDIT: eg this looks exactly like the thing on my phone: https://forums.windowscentral.com/attachments/nokia-lumia-930/86096d1414705779t-img_0535.jpg
Installed the Whitestone dome and it came out perfect.
Just wondering if it makes any difference to use the curing light more than recommended?
Will too much UV light damage the adhesive or glass?
I've already done a few extra minutes.
Just don't look at it...
blackhawk said:
Just don't look at it...
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I don't understand?
It's fine.
Short wavelength UV can damage your eyes... never look at it. Including the light reflected of objects illuminated by it.
Welder's flash is painful... think sand in your eyes.
The extra uv light will do nothing to the adhesive. The recommended ammount of uv blue light by White Stone is more then enough to make a great fit.
bartjeh1991 said:
The extra uv light will do nothing to the adhesive. The recommended ammount of uv blue light by White Stone is more then enough to make a great fit.
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Their switches are cheap so sometimes the diode flickers. Overkill may be the best solution.
I'm not impressed with Whitestone at all. Their customer support is terrible and it's all off shore shipped and "supported". No phone support and rude, slow email support.
A wretched company to deal with, one of the worst.
Been there, done that... to hell with Whitestone.
Does the adhesive become stronger with more exposure time?
Super strong adhesive can be a problem in the future when you try to remove an old tempered glass screen protector.
I've heard horror stories where people have trouble with trying to chisel away at the old adhesive and glass mess. I wonder if their problem was over-curing the adhesive by using the light too long?
I went by the book for exposure curing time, and it was very easy to remove the cracked screen protector - even with a crack in it, I could still easily peel it off because the adhesive was willing to let go.
However, I've never tested this. But it just seems like the time limits are provided for a reason, and are not given in terms of "at least" but rather "for this long".
When it's cured it's cured. The polymerization is done. Under curing however would be an issue.
UV does degrade many materials over time but this isn't near a strong enough source and a few extra minutes is insignificant.
As the polymer adhesive ages it may degrade making removal more difficult than when it was first applied.
Personally I don't like this protector at all. It's a pain from start to finish including removal at times. My stupid cheap easy wet apply urethane screen protector has been on for over 9 months. It's kept the screen from being marred.
It's can be easily removed and is much easier to apply. Only $5 a pop. I still have 3 left because I never thought they be so easy to apply (expected to destroy one) and that even if the application went well it would only last 2 or months. Not.
I have the Whitestone Dome Glass on my s21U and got a chip on it yesterday and tried to take it off. It was a horror show and a large part of it stuck to the middle of the screen. I thought my phone was ruined. I had to take a hot hairdryer which softened the glue and slowly pick bits of it off. This is the first time I've ever had this happen after using many different UV protector on different phones! I did put a new one on but when I take this one off I'll be much more cautious to use a hairdryer and try and remove it all in one piece .
Batfink33 said:
I have the Whitestone Dome Glass on my s21U and got a chip on it yesterday and tried to take it off. It was a horror show and a large part of it stuck to the middle of the screen. I thought my phone was ruined. I had to take a hot hairdryer which softened the glue and slowly pick bits of it off. This is the first time I've ever had this happen after using many different UV protector on different phones! I did put a new one on but when I take this one off I'll be much more cautious to use a hairdryer and try and remove it all in one piece .
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That's nasty.
How long was it on?
99% Isopropyl alcohol be worth a shot but probably be ineffective.
Be real careful when using heat guns. I've used them a lot for electronic assembly and things can heat up quick, too quick.
The display is literally tens of thousands of heat sensitive semiconductors.
My solution is to use a case with slightly raised guards around the whole display. The Zizo Bolt has protected my 10+ very well. The Gorilla IQ Sheild has done the rest to protect the screen. The screen is fairly robust but needs protection from scratches. Urethane does a surprisingly good job at this. It's self healing to a certain extent so it actually looks better after a night's rest in areas of high usage ie the keyboard. Rather strange to observe.
blackhawk said:
That's nasty.
How long was it on?
99% Isopropyl alcohol be worth a shot but probably be ineffective.
Be real careful when using heat guns. I've used them a lot for electronic assembly and things can heat up quick, too quick.
The display is literally tens of thousands of heat sensitive semiconductors.
My solution is to use a case with slightly raised guards around the whole display. The Zizo Bolt has protected my 10+ very well. The Gorilla IQ Sheild has done the rest to protect the screen. The screen is fairly robust but needs protection from scratches. Urethane does a surprisingly good job at this.
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It was only on for 3 weeks. I maybe didn't remove it properly as I just tried to lift it off rather than put some card or something under it and prise it off but as I said, I've never had any problems like that before with UV glue protectors, they always usually easily come off.
Batfink33 said:
It was only on for 3 weeks. I maybe didn't remove it properly as I just tried to lift it off rather than put some card or something under it and prise it off but as I said, I've never had any problems like that before with UV glue protectors, they always usually easily come off.
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The damage may have scored it leaving a weak spot.
Glass is a very strange substance; neither a true solid nor liquid. An amorphous solid.
It can behave in seemingly unpredictable ways. The Pascal's law applies to it. Glazer's can use this to their advantage to cut glass.