Question Whitestone Dome - UV light more or less? - Samsung Galaxy S21 Ultra

Installed the Whitestone dome and it came out perfect.
Just wondering if it makes any difference to use the curing light more than recommended?
Will too much UV light damage the adhesive or glass?
I've already done a few extra minutes.

Just don't look at it...

blackhawk said:
Just don't look at it...
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I don't understand?

It's fine.
Short wavelength UV can damage your eyes... never look at it. Including the light reflected of objects illuminated by it.
Welder's flash is painful... think sand in your eyes.

The extra uv light will do nothing to the adhesive. The recommended ammount of uv blue light by White Stone is more then enough to make a great fit.

bartjeh1991 said:
The extra uv light will do nothing to the adhesive. The recommended ammount of uv blue light by White Stone is more then enough to make a great fit.
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Their switches are cheap so sometimes the diode flickers. Overkill may be the best solution.
I'm not impressed with Whitestone at all. Their customer support is terrible and it's all off shore shipped and "supported". No phone support and rude, slow email support.
A wretched company to deal with, one of the worst.
Been there, done that... to hell with Whitestone.

Does the adhesive become stronger with more exposure time?
Super strong adhesive can be a problem in the future when you try to remove an old tempered glass screen protector.
I've heard horror stories where people have trouble with trying to chisel away at the old adhesive and glass mess. I wonder if their problem was over-curing the adhesive by using the light too long?
I went by the book for exposure curing time, and it was very easy to remove the cracked screen protector - even with a crack in it, I could still easily peel it off because the adhesive was willing to let go.
However, I've never tested this. But it just seems like the time limits are provided for a reason, and are not given in terms of "at least" but rather "for this long".

When it's cured it's cured. The polymerization is done. Under curing however would be an issue.
UV does degrade many materials over time but this isn't near a strong enough source and a few extra minutes is insignificant.
As the polymer adhesive ages it may degrade making removal more difficult than when it was first applied.
Personally I don't like this protector at all. It's a pain from start to finish including removal at times. My stupid cheap easy wet apply urethane screen protector has been on for over 9 months. It's kept the screen from being marred.
It's can be easily removed and is much easier to apply. Only $5 a pop. I still have 3 left because I never thought they be so easy to apply (expected to destroy one) and that even if the application went well it would only last 2 or months. Not.

I have the Whitestone Dome Glass on my s21U and got a chip on it yesterday and tried to take it off. It was a horror show and a large part of it stuck to the middle of the screen. I thought my phone was ruined. I had to take a hot hairdryer which softened the glue and slowly pick bits of it off. This is the first time I've ever had this happen after using many different UV protector on different phones! I did put a new one on but when I take this one off I'll be much more cautious to use a hairdryer and try and remove it all in one piece .

Batfink33 said:
I have the Whitestone Dome Glass on my s21U and got a chip on it yesterday and tried to take it off. It was a horror show and a large part of it stuck to the middle of the screen. I thought my phone was ruined. I had to take a hot hairdryer which softened the glue and slowly pick bits of it off. This is the first time I've ever had this happen after using many different UV protector on different phones! I did put a new one on but when I take this one off I'll be much more cautious to use a hairdryer and try and remove it all in one piece .
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That's nasty.
How long was it on?
99% Isopropyl alcohol be worth a shot but probably be ineffective.
Be real careful when using heat guns. I've used them a lot for electronic assembly and things can heat up quick, too quick.
The display is literally tens of thousands of heat sensitive semiconductors.
My solution is to use a case with slightly raised guards around the whole display. The Zizo Bolt has protected my 10+ very well. The Gorilla IQ Sheild has done the rest to protect the screen. The screen is fairly robust but needs protection from scratches. Urethane does a surprisingly good job at this. It's self healing to a certain extent so it actually looks better after a night's rest in areas of high usage ie the keyboard. Rather strange to observe.

blackhawk said:
That's nasty.
How long was it on?
99% Isopropyl alcohol be worth a shot but probably be ineffective.
Be real careful when using heat guns. I've used them a lot for electronic assembly and things can heat up quick, too quick.
The display is literally tens of thousands of heat sensitive semiconductors.
My solution is to use a case with slightly raised guards around the whole display. The Zizo Bolt has protected my 10+ very well. The Gorilla IQ Sheild has done the rest to protect the screen. The screen is fairly robust but needs protection from scratches. Urethane does a surprisingly good job at this.
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It was only on for 3 weeks. I maybe didn't remove it properly as I just tried to lift it off rather than put some card or something under it and prise it off but as I said, I've never had any problems like that before with UV glue protectors, they always usually easily come off.

Batfink33 said:
It was only on for 3 weeks. I maybe didn't remove it properly as I just tried to lift it off rather than put some card or something under it and prise it off but as I said, I've never had any problems like that before with UV glue protectors, they always usually easily come off.
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The damage may have scored it leaving a weak spot.
Glass is a very strange substance; neither a true solid nor liquid. An amorphous solid.
It can behave in seemingly unpredictable ways. The Pascal's law applies to it. Glazer's can use this to their advantage to cut glass.

Related

Applying too much pressure to amoled screen?

so I was installing a new screen protector yesterday, I was pressing down the bubbles with my fingers, over a microfiber cloth of course, and applying pressure to single points on the screen with the tips of my fingers to get the individual bubbles out. I now at the time I was using alot more pressure than what I I shoud have
I didnt realise how hard i was pressing down and then I stopped
the screen was not tarnished at all, bo bruises or spotting on the particular areas I put massive amounts of pressure on
now I can guarantee you that if this was an lcd thier would be some sort of bruising on the screen, lots of it actually. my main concern is that I may have used to much strenght ( im a big strong dude haha) is their any chance I could have messed something up
I know lcd and amoled are differnt technologies so can someone explain to me how its built, why thier is no brusins and wether I should be worried about this, I would just like to understand the tech because im pretty suprised that nothing happened to the screen
but maybe something I cant see or that may arrive later, I do understand their is glass. Does it have any give etc?
like is the does the glass protect it enough to actually keep pressure from reaching the amoled tech?
I did the same thing; wondered the same wonder
Like, word for word that's what I did putting on my protector, and was amazed just as you were at how damn strong that screen is. Amazing ****.
Gorilla Glass is some strong stuff. Next time though, try using a credit card or a really thick business card.
Use the edge of the card to push the protector down. Do this in a forward sliding motion until the protector is completely applied. Doing this will make it a lot easier to get the bubbles out.
Also, I typically use rubbing alcohol to clean the screen. Afterwards, I use some Scotch tape and tap it across the screen. This will make sure you have cleaned off any remaining lint and dust.
Sent from my SAMSUNG-SGH-I897 using XDA App

HTC One Shattered Itself?

This is interesting, I got my mom the HTC One about a week ago. She took it hiking with her and was carrying it in a protective case for hiking. She was up ~10,000ft when she stopped for a break, pulled her phone out, text a few people, sat it down for about a min in the protective case, picked it up and the screen was shattered.
Anyone ever have any thing like this happen? I thought the elevation alone wouldn't do that, but then I got to thinking, airplane cabins are pressurized so your ears aren't popping and such. The temp at that altitude was a lot cooler then where she was when she put the phone in the case initially. I am wondering if the combination of cooler air and altitude caused it to shatter.
Here is a pic. I am baffled.
(click for larger version)
Wow. That sucks. I think you might be right. Maybe the glass expanded/contracted too much at that altitude.
Maybe it wasn't the cooler temp, maybe it was the lower pressure. I doubt the glass contracting would make it shatter like that.
However, you have a valid case of design flaw or manufacturing defect. Tell them exactly what happened and show them that the glass has NO IMPACT POINT.
Keep bothering them until they give in.
There was this other guy here, called @maseo, can't find his thread now on mobile. He got his one replaced eventually
sauprankul said:
Maybe it wasn't the cooler temp, maybe it was the lower pressure. I doubt the glass contracting would make it shatter like that.
However, you have a valid case of design flaw or manufacturing defect. Tell them exactly what happened and show them that the glass has NO IMPACT POINT.
Keep bothering them until they give in.
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Glass is not good at holding temp and pressure differentials... That's why u r cars glass is mixed glass ( mixed glass is less brittle and doesn't crash on your face etc etc) and airplanes windows are completely plastic and that's why most drink manufaturers avoid using glass except liquor because freezing point of liquor preety darn low so pressure is not an issue.. . Gorilla glass is actually very brittle so lower pressure and decrease in pressure is not somethin it can stand
Sent from my HTC One using xda app-developers app
I have never heard of this happening, but Gorilla Glass gets its scratch resistance and toughness through a manufacturing process that creates a lot of opposed stresses in the material. Changing the environmental conditions enough to throw those stresses out of balance could very well cause the glass to crack like that.

Back glass unsticking

I have had this phone for about 1.5 years now and it held up,it was running very well but it always had an overheating problem,you have probably seen me all over the forums asking how can I lower the temperature of the phone lol.
Well it has become less apparent with the latest build of Lineage,only when I am using Snapchat but that doesn't matter.
But now what started happening is my back glass is unsticking,the bottom part to be exact,I believe this is because the device heated up so much it weakened the adhesive.
So I am asking now with what material I can re-stick the back glass properly since I don't want it to hang like that for no reason.
Use fevibond
You can use fevibond(Synthetic Rubber Base Glue). I used it to stick front screen peeling off from top left corner.
Dhgr8 said:
You can use fevibond(Synthetic Rubber Base Glue). I used it to stick front screen peeling off from top left corner.
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Could I use something like superglue or something similar to that?
Dinkec27 said:
Could I use something like superglue or something similar to that?
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No, that would make it tough/impossible to separate it for repairs.
Please refer to this thread https://forum.xda-developers.com/z3-compact/help/sony-xperia-z3-compacts-display-peeling-t3156347
Dinkec27 said:
Could I use something like superglue or something similar to that?
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Nope I wouldn't do that, as super glue is not flexible. I have glued both screen and back glass with B7000 adhesive (most repair shops use it specifically for displays) and it hasn't moved since. That was done some 4 months ago. If you put enough glue on the frame (be careful not to leave empty spots, cover the complete frame with glue), of course avoid dripping of the sides into the frame, I am sure that it won't peel off again, especially the back glass.
I am waiting for new screen to arrive, so I'll have to re-do everything again, of course with B7000.
Dinkec27 said:
Could I use something like superglue or something similar to that?
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Never use superglue, it will not last long and will ruin your phone, as superglue's main ingredient disintegrates plastic...
I've also used red 3m tape, does not hold!
Bought B7000 glue, will use it once my new battery arrives, so using useless 3m red tape in the mean time...
-Update-
B7000 Glue works!!!
I heavily flash, test etc. and no matter how hot the phone gets, it's sealed and does not reopen.
I cleaned the surfaces, I applied the glue, and did not care about making a mess (the glue is easily removable for future repairs) and did not care about it oozing out either, just made sure that it covered that border.
I did not use any heat, and it was still cold here.
I then used clothes pegs, 3 on each edge (I was worried about too much pressure, but it was not an issue)
I did not turn my phone on at all, and waited for 48 hours, before removing the pegs then turning it on.
Please note: the z3c is bendable, especially in jeans pockets, I use an anodized bumper to keep it straight. And using tempered glass on both sides is recommended.
***I did however buy a new battery, as my previous battery seemed fat, and I also removed the nfc sticker, but not sure if that is necessary.

An Ongoing Chronical Of The Whitestone Dome

I have read many mixed reviews of this glass screen protector here, on other forums, and on Amazon.
Amazon's the best, IMO, because you're reading product reviews from real everyday normal folks from all different walks, so the compilation of reviews includes the whole range of skill level.
Inarguably, the Whitestone Dome Glass protector is probably THE MOST difficult to install, save the fact that the kit includes an allignment jig that helps installation inmeasurably. I recently did this (this evening) and can't imagine attempting this without such a jig, though I understand similar UV activated glue is available to use with separately sold glass protectors.
So I'll start with some background info to set the scene for accuracy...
I'm a landscaper by day, but a jeweler part time. That means I chunk heavy crap around all day long like a farmer, but on the weekends I show off my dexterity like a watchmaker.
That's important, because this installation requires steady, confident hands, much forethought, patience, and it ain't cheap!
Sooooo...
Let me say that I was really nervous. I already accepted the idea that I might have to decide whether to purchase another one or go a different route and just choke on losing 45 dollars.
I watched 8 YouTube videos on installation, including one completely failed installation, and a demonstration on the removal of one.
The package arrived today but was outside the house in the cold. Of course I wanted to pop it on immediately, but figured that it should warm up to temperature first.
During that time I prepped my table. I used a marble to see if it was level. During preparation, i also prepared myself for the possibility of failure. LOL!
I layed out all of the items like I was about to perform surgery.
CLEAN, CLEAN, CLEAN!
Use those dust removal stickers! Even after you let the glue fall and remove the "bridge", check again for dust.
Don't flail about to much. That simply stirs up dust.
"Relax", is the best advice I can give. Peeling the backing off the glass from underneath it so dust that's in the air doesn't land on the inside surface sounds like a logical idea, and you should, but static from peeling it can become a pain.
If you're calm enough, you can do this just like the videos.
I wiped the edges after the first and second curing with the UV light. I did end up with excess flow out one side, and on the other side during the second wipe down, I had an ever so tiny bubble (if you'd even call it that) on the edge. The bubble was from wiping away the partially curred glue, which pulled a tiny, TINY bit out. (Literally one third the size of the exposed part of the SPen tip.)
I remedied this OCD-killer by using a toothpick dabbed in what remained at the top of the glue tube and simply touched it to the edge, which sucked it right in to fill the tiny void.
I used the UV light several times with the idea that it simply couldn't hurt to do it as often as I could.
My screen literally looks like a perfect install. Absolutely fantastic, as Sakitech would say!
I would say the skill level required for this is about average, but you really have only one chance to get it right, and there are a few steps that need to be followed perfectly or else they can trip you up.
Watch those videos. Many show people doing an imperfect installation with decent or good results, but after watching several you'll see just how to avoid mishaps.
On a different note, I did notice something very strange while utilizing the UV light; there is a weird shape in the center of the screen that shows up under the light. I have no idea what it is, but it shows as a slightly different color in the center third of the screen, nearly full length with rounded corners and perfectly symmetrical. I'm assuming it's an adhesive beneath the screen for the interactive SPen screen? I dunno. Kinda neat.
Anyway, after reading reviews stating problems with lifting of the edges of the Whitestone Dome, I figured I would contribute here by checking in and giving updates as to the longevity of this very beautiful, but slightly expensive and fiddly (to say the least) installing screen protector.
Feel free to ask any questions.
O.K., so not a month, but 3 weeks later:
Bear in mind that I do NOT abuse my phones. I do tend to coddle a nearly $1000 phone.
So far the screen saver has been great. No lifting at the corners like others have experienced.
I have my Note 8 in an Amovo wallet case- Good stuff; check it out on Amazon.
I remain thrilled with my Whitestone screen protector.
I certainly cannot say that I don't notice that it's on there, but it's only the edges that I can see. While I'm immersed in actually using the phone, I notice nothing at all.
I'm now considering getting one for my S8+, which currently sports a cheap edge adhesive glass screen saver that feels like there's room to slide a business card under.
AddictedToGlass said:
O.K., so not a month, but 3 weeks later:
Bear in mind that I do NOT abuse my phones. I do tend to coddle a nearly $1000 phone.
So far the screen saver has been great. No lifting at the corners like others have experienced.
I have my Note 8 in an Amovo wallet case- Good stuff; check it out on Amazon.
I remain thrilled with my Whitestone screen protector.
I certainly cannot say that I don't notice that it's on there, but it's only the edges that I can see. While I'm immersed in actually using the phone, I notice nothing at all.
I'm now considering getting one for my S8+, which currently sports a cheap edge adhesive glass screen saver that feels like there's room to slide a business card under.
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Same here with mine. Very satisfied. Nearly 3 months now and it's been rock solid for me.
Same here, great bit of kit.
Agreed - I love my Whitestone. It picked up a scratch, and I used the new warranty facility to replace it. It's not exactly cheap (around £20) to get the replacement, but it's better than having to buy one at full price.
This one ended up being a little more fiddly to install, but that was my fault - I allowed the LOCA to flow too far towards the bottom of the device before dropping the glass. I had tiny cluster of bubbles near the power switch which I worked out with some patience, and I also ended up sticking the jig together because I cured it for too long before removing the phone. However, the overall result is better than my original install, and I haven't had the touch up the edges of this one at all.
As much as I want to use the whitestone, I have some pretty big issues with it right now. For one, the glass is unnecessarily big. If the flaps that went up around the top were just a little smaller, it'd be compatible with so many more cases. The other issue is the type of glass their using. I don't know what it is, but it collects oil and gunk REALLY well on the surface of the glass (not the edges). I especially notice it on colder days (which we have plenty of in minnesota), but it's like the oil builds up into a thick layer that I have to wipe off with a cloth. All my whitestones have been like this. I ended up ordering a cheap full adhesive protector from amazon, and even though it has that STUPID black border and doesn't stick at the edges properly, it's sized way better than the whitestone and the glass feels of a much higher quality.
jooniloh said:
As much as I want to use the whitestone, I have some pretty big issues with it right now. For one, the glass is unnecessarily big. If the flaps that went up around the top were just a little smaller, it'd be compatible with so many more cases. The other issue is the type of glass their using. I don't know what it is, but it collects oil and gunk REALLY well on the surface of the glass (not the edges). I especially notice it on colder days (which we have plenty of in minnesota), but it's like the oil builds up into a thick layer that I have to wipe off with a cloth. All my whitestones have been like this. I ended up ordering a cheap full adhesive protector from amazon, and even though it has that STUPID black border and doesn't stick at the edges properly, it's sized way better than the whitestone and the glass feels of a much higher quality.
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Strange, no oil/grease issues like that with mine and it's plenty cold here too (unfortunately!). I haven't even had to wipe often for fingerprints and stuff. Not sure what would be causing that type of problem.
sefrcoko said:
Strange, no oil/grease issues like that with mine and it's plenty cold here too (unfortunately!). I haven't even had to wipe often for fingerprints and stuff. Not sure what would be causing that type of problem.
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Agreed - I would say it has one of the better oleophobic coatings.
StevePritchard said:
Agreed - I would say it has one of the better oleophobic coatings.
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Maybe I've just been getting bad batches? idk.
I've had no problems with mine. Looks and works great! My wife's has started to come up on a corner. It's because she was mishandling it and not realizing what she was doing. All the warnings that we are aware of she is basically unaware of because... I don't know. It's still working for her and doesn't bother her. I don't plan on using another brand when I have to replace hers.
After 3 months the glue went bad on mine and started peeling on a top corner, then it went down both sides over night. Frankly at £40, it needs to last a lot longer for that money.
So;
It's mid August, 6½ months after the installation and it still looks great.
To be fair I have to mention that I do have two phones I use on a daily basis, but the Note is used for many more hours a week as a tablet as compared to my naked S8+, which I really only use to make and take calls.
In other words, the Note sees a lot of touch screen activity.
The Whitestone is holding up much better than I expected, given all the problems I've read about it. I do have a very subtle problem spot on the right side edge right in the middle where it has started to bubble. Though it's really only visible at certain angles, and quite small, my OCD magnifies this visual defect a great deal for me! When I hand over my phone to someone (always reluctantly...LOL) to view a picture or an app, I still get compliments on the screen protector, and no one has ever pointed it out to me. (It is very small.)
IT HAS DONE IT'S JOB...
-At least once, because there's a small scratch in the surface of the glass. Again, another thing hardly noticable, but if it were in the screen itself of my Note, I would be very upset. (Give me 6 more months to get to the point where it's perfectly acceptable for this handheld device to show signs of use.)
A CORNER DID START TO LIFT...
Last month, the upper right hand corner developed a very small bubble. I knew right away from what I've read that this might be the start of the end of this screen's life. But I continually massaged the screen down many times, and it actually worked and resealed.
My take on this is that firstly, it's been ridiculously hot in my region. That might've helped with resealing. But secondly and most importantly, I never allow dust to get near my phone.
Dust is the enemy. A single microfiber particle between the screen and glass cover might've made resealing impossible. People pop their phones in their pocket all the time, and because the phones are dust proof now, it's even easier to take for granted what they are exposed to. As soft and protective as pockets are, they expose phones to a lot of dust. (Look at the lint trap in a clothes dryer!)
IN CONCLUSION...
I'll keep monitoring this thread to answer any questions, but I'll probably only post an update of when the Whitestone finally needs to be replaced. At that point I'll probably throw some photos up before I remove the old one.
As far as I'm concerned it has already exceeded my expectations of longevity, and I'll gladly be getting a replacement when the time comes. But I will continue to try to get the most life out of this one despite the small lift on the edge.
BTW...
The "problem" side of my screen is where it had less of the LOCA bleeding out of the edge during installation. Even though the puddle of adhesive was dead center when I dropped the glass on, when I wiped the excess from the edges, the right side had less run-off. Right now I'm wondering if I wiped the excess off of the edges too soon. During the next installation, I'll be sure to give more time for the glue to stay where it needs to.
COMPARED TO NO SCREEN PROTECTOR...
Well, I never, ever, ever have used any of my smart phones without a screen protector. But I finally grew weary of the cheap crappy edge-adhesive glass protector I had on my S8+, and threw it out! The screen would often not register touches, etc, and was an under-screen dust catcher. I havn't bought a Whitestone for it yet because I spend so little time using it that I keep forgetting. So for about 4 months, I've been using my S8+ with no protection save a case that does have a screen flap (like a wallet).
I have a small rub mark on the screen, hardly noticable, but it's there.
If and when I purchase a Whitestone for that phone, I'll post here as to whether or not the LOCA actually hides that mark, as I've read in other threads that it can hide existing scratches presumably because it fills them in (makes sense).
A FINAL PLUG FOR THE NOTE 8...
I doubt the NOTE 10/X will wow me enough to drop my 8 like a wet sock and bolt to the store. I do figure that it'll be feature-packed since the advances of the 9 weren't anything crazy special. But I'm far from tired of this phone and given what I paid for it, I expect I'll have it long enough to have to perform the inevitable battery replacement surgery before I finally upgrade.
I believe the Whitestone protection will help me stay that course. :good:

Whitestone Dome disaster!

I need to vent, I'm so pissed off. Back in January I got a Whitestone Dome when they were on sale. I was happy with my plastic protector at the time, so I didn't install it right away. Fast forward to last night...
I watched a solid dozen Note8 install videos on YouTube, have been reading for months on reddit and xda all the other threads, and executed my installation perfectly according to the directions. I even taped off the earpiece just in case. Not to brag, but I'm usually really good with this sort of stuff. It ended in disaster due to the poor quality control of this product and its company.
I have read quite a few horror stories on social media about Whitestone's products, but I assumed if I was very careful I could do a successful install. WRONG. The supplied vial of glue was way too much, and after perfectly applying the glue and dropping the glass on top, capillary action pulled the glue nicely across the screen and I was very pleased. It looked beautiful. After waiting the full 15 seconds top and 15 seconds bottom, I removed my Note8 from the tray as instructed. To my horror, TONS of liquid excess glue was dripping down the sides. My S-Pen was DRIPPING with glue! There was glue everywhere, even in the bottom of the plastic jig. AND THE SCREEN WAS STILL LOOSE! After trying my best to clean up that huge mess, I followed the instructions to do the "secondary" cure. AFTER MULTIPLE MINUTES UNDER THE SUPPLIED UV LIGHT, THE GLUE IS STILL WET! My phone STINKS of this chemical, and every crevice of it is oozing this glue that will not cure under the UV light. I was meticulous about everything, there is nothing I did wrong. And besides WHY WON'T THE GLUE FULLY CURE UNDER UV!? I used the supplied USB cable, and a powerful Samsung USB wall charger so I know the light isn't "weak." I will admit that the screen has stopped moving around as of today, so something has sorta cured. But the edges are still wet, and leave an oily residue when touched, and look furry because there is so much tacky, sticky residue still oozing out.
What a horrible mess. It took me hours to clean everything up, and there is still glue in every tiny crevice of my Note8. I hope I got my S-Pen out and wiped off in time - it's still working, for now.
Always take your S-Pen out first!
ffolkes said:
I need to vent, I'm so pissed off. Back in January I got a Whitestone Dome when they were on sale. I was happy with my plastic protector at the time, so I didn't install it right away. Fast forward to last night...
I watched a solid dozen Note8 install videos on YouTube, have been reading for months on reddit and xda all the other threads, and executed my installation perfectly according to the directions. I even taped off the earpiece just in case. Not to brag, but I'm usually really good with this sort of stuff. It ended in disaster due to the poor quality control of this product and its company.
I have read quite a few horror stories on social media about Whitestone's products, but I assumed if I was very careful I could do a successful install. WRONG. The supplied vial of glue was way too much, and after perfectly applying the glue and dropping the glass on top, capillary action pulled the glue nicely across the screen and I was very pleased. It looked beautiful. After waiting the full 15 seconds top and 15 seconds bottom, I removed my Note8 from the tray as instructed. To my horror, TONS of liquid excess glue was dripping down the sides. My S-Pen was DRIPPING with glue! There was glue everywhere, even in the bottom of the plastic jig. AND THE SCREEN WAS STILL LOOSE! After trying my best to clean up that huge mess, I followed the instructions to do the "secondary" cure. AFTER MULTIPLE MINUTES UNDER THE SUPPLIED UV LIGHT, THE GLUE IS STILL WET! My phone STINKS of this chemical, and every crevice of it is oozing this glue that will not cure under the UV light. I was meticulous about everything, there is nothing I did wrong. And besides WHY WON'T THE GLUE FULLY CURE UNDER UV!? I used the supplied USB cable, and a powerful Samsung USB wall charger so I know the light isn't "weak." I will admit that the screen has stopped moving around as of today, so something has sorta cured. But the edges are still wet, and leave an oily residue when touched, and look furry because there is so much tacky, sticky residue still oozing out.
What a horrible mess. It took me hours to clean everything up, and there is still glue in every tiny crevice of my Note8. I hope I got my S-Pen out and wiped off in time - it's still working, for now.
Always take your S-Pen out first!
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My s-pen was in the whole time too, nothing got in mine so not sure why it did with yours. You're right though, even with the tape/sponges the glue still goes everywhere. I cured it a little before moving it, and that did help keep the screen in place. Then I cured a little more afterwards and let it sit for a while... You can just carefully rinse/wash off the excess glue after. End result was good in my case, but the process can definitely be a messy experience.
sefrcoko said:
My s-pen was in the whole time too, nothing got in mine so not sure why it did with yours. You're right though, even with the tape/sponges the glue still goes everywhere. I cured it a little before moving it, and that did help keep the screen in place. Then I cured a little more afterwards and let it sit for a while... You can just carefully rinse/wash off the excess glue after. End result was good in my case, but the process can definitely be a messy experience.
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I know I read you can wash it off somewhere else, but I thought it was oily. Is it really water soluble? I feel like bathing my phone is only going to make things worse right now haha.
ffolkes said:
I know I read you can wash it off somewhere else, but I thought it was oily. Is it really water soluble? I feel like bathing my phone is only going to make things worse right now haha.
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It definitely feels oily, but I didn't end up having too much trouble getting it off in the end. I just ran the faucet and used my hand to wipe away what I could, rinsed hand, and repeated. Maybe a drop of hand soap at the worst, but I don't remember now. Never put the phone directly under water though...why tempt fate .Thankfully I don't have to do that more often lol
ffolkes said:
I need to vent, I'm so pissed off. Back in January I got a Whitestone Dome when they were on sale. I was happy with my plastic protector at the time, so I didn't install it right away. Fast forward to last night...
I watched a solid dozen Note8 install videos on YouTube, have been reading for months on reddit and xda all the other threads, and executed my installation perfectly according to the directions. I even taped off the earpiece just in case. Not to brag, but I'm usually really good with this sort of stuff. It ended in disaster due to the poor quality control of this product and its company.
I have read quite a few horror stories on social media about Whitestone's products, but I assumed if I was very careful I could do a successful install. WRONG. The supplied vial of glue was way too much, and after perfectly applying the glue and dropping the glass on top, capillary action pulled the glue nicely across the screen and I was very pleased. It looked beautiful. After waiting the full 15 seconds top and 15 seconds bottom, I removed my Note8 from the tray as instructed. To my horror, TONS of liquid excess glue was dripping down the sides. My S-Pen was DRIPPING with glue! There was glue everywhere, even in the bottom of the plastic jig. AND THE SCREEN WAS STILL LOOSE! After trying my best to clean up that huge mess, I followed the instructions to do the "secondary" cure. AFTER MULTIPLE MINUTES UNDER THE SUPPLIED UV LIGHT, THE GLUE IS STILL WET! My phone STINKS of this chemical, and every crevice of it is oozing this glue that will not cure under the UV light. I was meticulous about everything, there is nothing I did wrong. And besides WHY WON'T THE GLUE FULLY CURE UNDER UV!? I used the supplied USB cable, and a powerful Samsung USB wall charger so I know the light isn't "weak." I will admit that the screen has stopped moving around as of today, so something has sorta cured. But the edges are still wet, and leave an oily residue when touched, and look furry because there is so much tacky, sticky residue still oozing out.
What a horrible mess. It took me hours to clean everything up, and there is still glue in every tiny crevice of my Note8. I hope I got my S-Pen out and wiped off in time - it's still working, for now.
Always take your S-Pen out first!
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What a nightmare. I fear using glue that might run down and block all my holes and crevices LOL.
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I had this issue when I was installing the Whitestone Dome on my S8+.
The sides and back of the phone were dripping with the greasy ass glue.
However, I've had no issues since with my Note 8.
I would like to add that when i was applying it to the S8+ I don't think the surface was entirely flat- the tip I saw was to use the glue vials and put them on the table to see if they'd roll; I did this until I had a perfectly level table.
I managed to install the protector flawlessly on my Note 8 without any issues.
I'm sure if you contact Whitestone they'll be able to provide you with another vial if you've used both.
Are you certain that the screen was dry before you applied it?
Definitely not trying to be contradictory
But for my Note 8 the install was easy, no mess, no problems...... Went just like instructions
S-Pen still works, and I must say the glass looks fantastic. Edges aren't great, but I vigorously rubbed the sides in one direction with a cloth. Over and over, until eventually the ragged glue on the edges sorta wiped away. I'm sure there will be problems down the road, but it's good for now at least. I also used some scraps of tape to try to remove the excess tacky glue that didn't wipe away. Just have to remember to use 1/3 less glue next time. Maybe remove the vial right after removing the second cap, rather than waiting for it to completely empty out.
ive replace my whitestone twice already. never any issue with the install. I wish the glass was stronger though. First crack was a legit saved my phone. someone bumped me on accident and screen down onto a bunch of pebbles. left junks missing from the protector but totally safe screen. last one was fell of my bed and chipped of the whole top edges and a nice crack across. but.... still saved the phone so i'm loyal
I hate to necro this thread considering its two years old but I just had the same painful experience on my Note 10+ 5G LOCA somehow managed to leak into my SPen slot. If you're thinking of buying this screen protector. Don't. You're better off with nothing.
Edit: After re-registering my fingerprints for the 3rd time it is working much faster and the SPen has seemed to loosen up after repeatedly taking it out and putting it back in and now appears to charge just fine.

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