Hi guys,
i have one very strange problem regarding TYTN II. It is almost new device, barely used but following things are happening:
1. Can not be charged while it is switched ON. In order to charge the battery i have to turn device OFF and than to connect it to the charger. Red light is instantly on and charging.
2. While it is ON and i connect it to the PC using USB cable, it is not recognized from operating system (it is not charging as well, it will charge though if i switch it OFF, same as with charger)
I can connect to my Tytn II using bluetooth and i have some questions.
Can i do HARDSPL 7 while conected to Tytn II via Bluetooth?
I want to upgrade my ROM using upgrade from SD card because obviously upgrade can not be performed using USB cable.
I did hard reset before i put this issue on the forum, can this be caused by the software or only hardware?
Thanks for input.
Jeremija
Check the settings->System->power. check whether the option "When device is turned on,do not charge the battery when connected to the pc" is selected. if so unselect it.
Already did that before first post, that option is not selected.
It is not only charging but TYTN II is not recognized while connected to the computer via usb cable.
this tytn ii is getting charged only and only if it is switched OFF, source can be computer or original charger.
I can get connected via bluetooth for data and my other question is if i can do HARDSPL 7 through bluetooth conection?
thanks.
jeremija_de_niro said:
Already did that before first post, that option is not selected.
It is not only charging but TYTN II is not recognized while connected to the computer via usb cable.
this tytn ii is getting charged only and only if it is switched OFF, source can be computer or original charger.
I can get connected via bluetooth for data and my other question is if i can do HARDSPL 7 through bluetooth conection?
thanks.
Click to expand...
Click to collapse
If its vista system then you probably need to disable the advanced USb functionality and try again.
To your next question, i havent seen anything till now that talks about flashing through bluetooth.
it is happening on both, vista and xp.
that is interesting question actually. Did anyone tried to flash over bluetooth connection, without using cable?
I would certainly prefer to use cable but my tytn ii does not get recognized when connected with the cable.
thanks
What have you done on the PCs to prepare them first?
Have you installed the software in the box on your PC before connecting the USB cable (Activesync 4.5) for Win XP desktops or the latest Windows Mobile Device Centre for Windows Vista? You need these before it'll connect/sync even though it's possible to use bluetooth without it.
Yes, on XP is installed Active Sync 4.5 and on vista i am using is latest Windows mobile device center.
Did you try disabling Advanced Network Functionality on the phone?
So other than trying what was already suggested and disabling Advanced Network functionality on the phone, I think it's time to call your countries HTC Support people.
FWIW whether or not you can use Advanced Networking Functionality is determined by the capability of the USB ports on your desktop PC. When I first got my TyTN II I couldn't get it to connect/sync at all and through trial and experimentation I came across the disable advanced networking workaround. Even with it disabled though I still found my Activesync connections to be unreliable and subject to frequent disconnections. I was using the native (and old as the hills) Via Appolo Pro USB 1.1 ports on my motherboard. I decided to upgrade to USB 2.0 so installed a quality NEC chipped PCI USB 2.0 adapter card. That means I now can use Enhanced Networking Functionality and I have not had an Activesync connection fail since. It was well woth the £9 it cost me for the card.
Everything is clear, thank you very much for your replies and advices. I`ll try to find HTC authorized service and let them judge
Thanks once again.
Jeremija
Is WiFi on?
My Vodafone v1615 (Kaiser) will not connect over USB if WiFi is enabled. No connection problem when WiFi is disabled via Comm Manager. Suggest you try this.
I tried everything i could think of, with or without sim card, with flight mode on, with GSM on but wireless off, name combination i tried it. Gave the phone to the friend who has exactly same model to try with his battery and if that does not work than i`m out of ideas except to send it for service.
I also noticed that if i leave phone on charger and OFF, red light lit for charging.
It can sit on charger for 24 hours but light does not change color to green (Full battery) but remains red.
I believe there is a problem either with battery or some component which is tightly connected to the usb socket/battery.
Will post results on monday/tuesday when i get my phone back.
Thanks everyone for input.
Jeremija
Same Problem
Just so you know i have EXACTLEY the same problem as you Jeremija... i have NO idea what is Causing it have you had any glory yet??
Kindest
Ben
Same problem as well
I just got my phone yesterday, and it had the same problem out of the box
it will not charge unless it's completely off, and it will not sync through a usb cable, when i connect it through USB it just keeps restarting, If anyone can come up with a solution short of returning my brand new phone back to the factory I would greatly appreciate it
USB charge & sync problem
What you have with your phones must be a hardware defect. I have the exact same problem with my Tytn II, but I know how it happened -- out of full stupidity. While at work, I connected it to a mini USB plug to charge, however to my surprise I found out that it was not 5v but 12v. I bought two external chargers and two extra batteries and I've been carrying around a pair of charged batteries since then. To be honest, because the phone notoriously drains the batteries very quickly having spare batteries is more practical than pluging it in and waiting for it to charge.
all right, I recently received my phone back from repair shop (screen was damaged) and I've left my original Samsung data cable at my mums place for her to charge her Nokia and I've ordered a new spare one from Amazon for £2.
When I try to connect to the PC, I can browse my folders and copy stuff to and fro from the phone, but the only problem is that Kies doesn't recognise my phone when connected in Kies mode. it says connected on the phone, and connecting in Kies, but never connects!.
I've reinstalled Kies, Samsung drivers, and even Windows Media Player! rebooted my laptop and phone number of times, and still I cannot connect. Also, from what I can remember, when I connected my phone to laptop, it would have installed USB MTP driver. now when I connect it, it doesn't install it. I don't have an USB MTP driver, but I've installed SAMSUNG_USB_Driver_for_Mobile_Phones_x86.exe drivers.
Is this cable fault or is Kies acting weird? I suspect its cable fault. What do you guys think? How do I connect my phone to Kies?
As far as I remember, Samsung requires you to use the original cable for use with Kies. I don't know how they detect ist, but they do check. I suspect this to be your problem.
Solution: Call your mum and ask for a cable exchange
Hi, thanks for your help. Can someone link me to a store which sells data cable that can detect phone in Kies?
thanks in advance.
anyone with any info on the cables?
re
hi there i had broplems with my phone and checked usb cable properties to get my phone working.
Noticed that nokia usb cable aint using pin 4 or 5 so you shuold get a cable with every pin in use.
err.. what? that didn't even make sense to me.
I was asking if anyone knew any online retailer who could sell me galaxy s cable so that it could be used with kies?
surely someone knows where to buy an original cable!
EDIT: Solved Turns out it was the USB port not my phone. my HTC One XL had the same issue till I changed ports.
So I am trying to connect my Z3C to my PC to enable helium so I can get my backed up app data. My first problem is that my computer doesn't recognize that the device is plugged in. I don't even get the sound from a device being plugged in. The phone charges over usb but i can't access it in anyway. I downloaded sony PC companion app but still nothing. any help is greatly appreciated.
Has anyone had similar issues?
Hi
Can anyone help me please.....?
I recently updated my HTC ONE M7 to lollipop and since then my PC cannot recognise the phone.
I have tried a variety of USB cables but still nothing.
I have also tried different PC's to resolve this issue.... still nothing.
The phone charges ok ... so no issues on the charging side.
One more question...... from the phones system menu where can I control or setup what happens when using a USB Cable, connecting to a PC ?
Orginally, the phone was set up as Storage device but now i get nothing.
Any help would be great.
Thanks
amebb said:
Hi
Can anyone help me please.....?
I recently updated my HTC ONE M7 to lollipop and since then my PC cannot recognise the phone.
I have tried a variety of USB cables but still nothing.
I have also tried different PC's to resolve this issue.... still nothing.
The phone charges ok ... so no issues on the charging side.
One more question...... from the phones system menu where can I control or setup what happens when using a USB Cable, connecting to a PC ?
Orginally, the phone was set up as Storage device but now i get nothing.
Any help would be great.
Thanks
Click to expand...
Click to collapse
Problem solved !!!
On my phone the CHarger / mini USB Socket was the issue......
I changed that faulty part and now everthing works good.
Thanks
So the story is that i got a samsung galaxy note 5 (n920i) with a broken screen from my sister and it worked fine before. A year later i fixed the phone and wiped the files, cache and stuff i noticed that it did not charge with my aftermarket charging cable (battery was at 0%). I thought the cable was screwed so i used an official samsung one and it started charging. once it started up i did all the startup installation process and such but then i noticed that it would not use fast charge (i have an official samsung fast charge socket) even with the fast charge setting on. so i thought to plug it into my pc but it does not recognise it at all. (device descriptor request failed every time) I used many different ports on my pc and laptop, used many aftermarket and official charging cables, i even used it on devices like the gear vr and a docking station and they dont recognise it either.
I found a post saying to push up the tongue in the charging port which did not fix it, i tried all such drivers and fixes thinking its my pc and/or laptop but no luck, like i said i even used devices like docking station and gear vr and both dont recognise it either. So i just thought it may be the charging port its self and purchased a new one to install(i also got a new battery just incase) . After replacing both the charging dock and the battery successfully it still does not work on my pc nor does it charge properly. it is running on the newest update out right now.
edit: I also lost the little white signal cable for the antenna while replacing charge port but i have purchased a new one and its on the way. (if that causes an issue)
I have tried using samsung kies and smart switch with drivers and it does not recognise it either
I dont know what else to do can someone help me figure it out whats wrong.
Thanks
I have the same problem.
Is there any way to root note 5 n920v without pc?
My phone have a problem that does not connect to pc with usb cable, my last hope is to try to install a new firmware.
By research, i think its a software problem.
arturroch said:
Is there any way to root note 5 n920v without pc?
My phone have a problem that does not connect to pc with usb cable, my last hope is to try to install a new firmware.
By research, i think its a software problem.
Click to expand...
Click to collapse
Thats exactly what i think but i dont know how to flash it without a pc
i have same problem...
problem usb unable to recognized
currently my note 5 no os installed, i try flash stock rom using odin but usb not recognized. i also try pendrive otg also unable to detect the pendrive