Stuck Pixels - One (M7) Q&A, Help & Troubleshooting

Does anyone else with a black HTC One have stuck or dead pixels in the upper left hand corner of the screen. I've had 2 Stealth Black HTC One's and both have had a stuck pixel in the upper left hand corner in portrait mode. The first one just had one. The one I have now has 3. Maybe it was a bad batch of lcd's? Anyone else seeing this? Even on a silver one? Is annoying. I called HTC about it and they told me to run dead pixel remover. Of course that didn't work. I think I'm going to have to send it to them, but I've heard so many horror stories about their rma that I'm afraid it's not worth it. I don't want to get it back s-on with 1.54 hboot.
Sent from my Nexus 7 using Tapatalk 4

Same here, black and stick pixel in top-left... Is a defect, but not enough for me to return it. Barely visible, and only on a very dark colour visible
Sent from my Pinkie Pie M7™ using CupACake 4® (VIP)
Come on everypony smile, smile, smile!
-A Friend In Deed S02E18

You're right, I only see it in black screens. Is annoying and there's three of them on mine. If it gets worse I'll check into getting it fixed, but I think I can deal for now
Sent from my HTC One using Tapatalk 4

Related

Stuck/Dead pixel anybody else?

Noticed today that my one has one stuck green pixel and one dead black pixel within about 1/8 inch to each other..... Kind of sad becaus i purchased the phone from kijiji and have no warranty...
Sent from my HTC One using xda premium
Gunner86 said:
Noticed today that my one has one stuck green pixel and one dead black pixel within about 1/8 inch to each other..... Kind of sad becaus i purchased the phone from kijiji and have no warranty...
Sent from my HTC One using xda premium
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Just wondering, isn't it terrible difficult to notice the state of one pixel on a 1080p 4.7" display? Isn't it a group of pixels?
I opened up a brand new 32gb T-Mobile M7 and saw these marks, not sure if dead or stuck pixels as they only show with light colors (most prevalent in white)
It's the pair of dots that almost look like a distant light reflection, bottom right corner of the screen, each cluster is nearly a mm in dia
They almost look like nicks in the between the touch panel and lcd
When i got the phone 3 weeks ago i noticed one green pixel on the screen cursed my luck and promptly forgot about it. I only remembered last week and checked and its gone. So it obviously wasn't "dead" at all just stuck. I never ran any program to get rid of it or anything
I went through twelve units (not only because of screen issues) and for me one thing is certain: There is no ONE without pixel defects. Just depends on your surroundings if you see them and how closely you're gonna look for them. This one has four green ones visible on black backgrounds. If you watch closely you can see the area around them flickering in every color. But I keep it since it's the best one and those pixels are rarely ever visible under normal circumstances.
I bet mine has also dead pixels. But take a look at the pixel density, what would a dead pixel matter?
slind said:
I went through twelve units (not only because of screen issues) and for me one thing is certain: There is no ONE without pixel defects. Just depends on your surroundings if you see them and how closely you're gonna look for them. This one has four green ones visible on black backgrounds. If you watch closely you can see the area around them flickering in every color. But I keep it since it's the best one and those pixels are rarely ever visible under normal circumstances.
Click to expand...
Click to collapse
I was just as pessimistic as you, regarding getting a screen with no pixel defects. Fortunately, I did swap my One out and this one has zero stuck or dead pixels (used a pixel testing app in complete dark -- believe I'm OCD and looked extremely close to the point that my GF was questioning my sanity). So getting a good panel is, indeed, possible.
BUT, this handset does have a hot pixel on the camera sensor. Go figure...

Dust under my screen!?!?!

It literally appeared today. At first I thought it was a dead pixel but it's not completely black it's gray and also I looked at it with a magnifier and it's not square it's like a blob.
Is there any way to get it out or something without taking the phone apart? Since it got there randomly today and wasn't there out-of-box.
Sent from my HTC One using Tapatalk 2
Dust shouldnt get under the screen so bring it back.
Sent from my HTC One using xda app-developers app
It's miniscule and they will probably think I'm crazy what if they don't give me a new one, no solutions?
Sent from my HTC One using Tapatalk 2
They way the screen is manufactured should prevent any dust form ever getting inside the screen. There is a special "goo" that is filled in between the gap of the lcd and digitizer. Any dust in the screen was left there in the manufacturing process. I had the same issue, I just went to the place I bought the phone and exchanged it. Now I am happy.
I actually have a speck under my screen too. I've only had my One a little over a week and I noticed it a few days ago when I decided to check for dead pixels since a few people have had them. Thought it was at first, like you did, but I see it with my screen off. I'm on AT&T so are they known to try to brush off a little spot like that? I know they really shouldn't be able to professionally but I just don't want anybody to try to give me any lip for complaining.
If there is a potential opening for dust I sure as hell don't want any more and muddy up a beautiful device. Sounds like I should exchange mine too, huh?
I really hope this isn't going to be a problem, the sensation was plagued by this issue, but it had no where near the level of build quality of the One. I sent my sensation back to htc and they replaced the screen. If it gets worse then send it back.
I havent tried bringing my phone back yet for the dust but this is the second One I've had because the first kept shutting off by itself so if anything you could fib and say it keeps restarting itself randomly on you cause then they'd had to excange it HAHAHA I have AT&T too and they can be **** heads when you try to get replacements
Good luck!
Sent from my HTC One using Tapatalk 2
yourpassenger said:
I really hope this isn't going to be a problem, the sensation was plagued by this issue, but it had no where near the level of build quality of the One. I sent my sensation back to htc and they replaced the screen. If it gets worse then send it back.
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Yeah I have until Friday until my 2 week replacement period is up so if it continues to bother me I'll bring it back to AT&T
Sent from my HTC One using Tapatalk 2

[Q] Replacement HTC One screen colors yellowish???

My lower microphone stopped working and I contacted Tmo about it and they sent me a replacement phone. The power button on the replacement didn't have a click to it, it was soft and did not work most of the time and the screen had a yellowish or orangish tint to it compared to my original One. I contacted them and I sent back the replacement and they sent me another. This one seems functional button wise, but has the same yellowish/orange tint to the screen.
Are they replacing them with crappy screens or are they like that new? I really hate to give up my pristine phone (minus the broken mic) with a sharp bright screen (compared to the replacements) for some refurb with a sub par screen. I also have the extra warranty on it so that I can get a brand new one for $135 or something, but I am concerned no matter what I am going to get the crappy screen and have to pay for it. Whereas I can swap mine for a new/like new one from warranty? Is it possible to swap the screens? Can I send it to HTC to have them fix the mic? I can live without the phone for a week or two (have my old Sensation 4G). Having my original phone rooted, S-off, Super CID, running ARHD 20.x wouldn't have an affect on the screen color would it? It currently has 4.12 on it and my orig phone is running 4.3.
Thanks in advance!
Just send it in to htc
Sent from my HTC One using XDA Premium HD app
How does one do that? And would I have to return the phone to stock?
ac3kill said:
Just send it in to htc
Sent from my HTC One using XDA Premium HD app
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I am on the phone with HTC now and he says that if the bootloader is unlocked, the warranty is voided. He put me on hold to see if I will be wasting my time sending it to them.
Well that plan is out the window! He said he could not be sure if it would be covered, but he felt like they would not fix it and return it as soon as they saw it was unlocked on HTCDev.
Ok, so back to swapping screens...
TBH I had the exact same thing happen. My camera started having black spots and I got it replaced. I'm on the third one now and its a little yellower than mine but there isn't a single seam. So I said screw it, once the N5 comes out I am selling and upgrading to it. Thought about the G2 as well, but I'm not sure.
Sent from my Nexus 10 using Tapatalk 4
Sometimes the yellow tint is from the glue and it gets better after about a week of use. Some are just yellow though. How I know this is I had two ones. My black one was a lot more yellowish when I first got it to my silver one. I had read that sometimes it's the glue that causes it and after use it will become whiter. I was skeptical but I wanted to see of I could see any difference. To speed up the process I got one of those dead pixel apps that cycles though different colors really fast. I plugged the phone in and ran it for about 4 hours.
My results shocked me. My black one after that had a much whiter look to it and now my silver appeared to be more yellow compared. So in the end my black one ended up being brighter and having whiter whites.
Sent from my XT1058 using Tapatalk 4
WiKDMoNKY said:
Well that plan is out the window! He said he could not be sure if it would be covered, but he felt like they would not fix it and return it as soon as they saw it was unlocked on HTCDev.
Ok, so back to swapping screens...
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Click to collapse
They dont even look at that if the problem you are having has NOTHING to do with anything that unlocking the bootloader could possibly break. If you bricked your phone, then they check. I'm not guaranteeing that they do, but they say that it "MAY" void your warranty. For example, if your power button stops working, then they dont care. Same with your case. Unlocking the bootloader has nothing at all to do with the screen being yellow.
---------- Post added at 09:06 PM ---------- Previous post was at 09:05 PM ----------
graffixnyc said:
Sometimes the yellow tint is from the glue and it gets better after about a week of use. Some are just yellow though. How I know this is I had two ones. My black one was a lot more yellowish when I first got it to my silver one. I had read that sometimes it's the glue that causes it and after use it will become whiter. I was skeptical but I wanted to see of I could see any difference. To speed up the process I got one of those dead pixel apps that cycles though different colors really fast. I plugged the phone in and ran it for about 4 hours.
My results shocked me. My black one after that had a much whiter look to it and now my silver appeared to be more yellow compared. So in the end my black one ended up being brighter and having whiter whites.
Sent from my XT1058 using Tapatalk 4
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Click to collapse
This happened on the iphone 5 as well. I think they're just newer units.
I am giving the stuck pixel app a shot now. Hopefully it will whiten it up the screen! I will report back later about whether it helped or not.
graffixnyc said:
Sometimes the yellow tint is from the glue and it gets better after about a week of use. Some are just yellow though. How I know this is I had two ones. My black one was a lot more yellowish when I first got it to my silver one. I had read that sometimes it's the glue that causes it and after use it will become whiter. I was skeptical but I wanted to see of I could see any difference. To speed up the process I got one of those dead pixel apps that cycles though different colors really fast. I plugged the phone in and ran it for about 4 hours.
My results shocked me. My black one after that had a much whiter look to it and now my silver appeared to be more yellow compared. So in the end my black one ended up being brighter and having whiter whites.
Sent from my XT1058 using Tapatalk 4
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Click to collapse
if you are insured, u could always smash the sh#t out of it and claim for a new one lol!!!!
But if I opt for the insurance, I may still get a phone with a yellowish screen. Then I just spent $150 to get a phone I could have gotten for free through warranty.
exocetdj said:
if you are insured, u could always smash the sh#t out of it and claim for a new one lol!!!!
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[POLL]Black or White?

Which Nexus 5 did you go for? Black or White.
Personally I went for the White one, it reminds me of a Range Rover Overfinch paint job it's just the matte white and then the shiny black, it's beautiful!
Not only is this a question it's a discussion about people's favourite Nexus 5 colour, which is why it's posted in General
I love white cover in smartphone and when I saw the white nexus5 the choice was obliged :laugh:
I ordered the white one a few minutes ago
The sole reason i went for it is because of the dual colour combination that gives it a look
if the front were also white i would have gone with the black one
Im getting a black one !
I personally got a white one. It was a hard choice but after looking at both, the white really grew on me. I think the white earpiece looks unique. I also ordered a case so the back getting dirty is the last thing I think about
Went with the white because I could get the phone in 3 days rather than 3 weeks. If lead times were equal I'd have gone with the black because I like the rubberized texture better.
Sent from my Nexus 5 using XDA Premium HD app
I prefer black
Sent from my Nexus 5 using Tapatalk
I got a black one and love the blacked out look it has
Sent from my Nexus 5 using xda app-developers app
I got the black one, the soft touch feels better imo.
Also black for me, just a matter of preference. Though from what I've been reading, black's soft plastic back gives a better grip than the white back.
I got black but only because the shop didn't have any white ones.
I ordered the white one as well
Sent from my HTC One using Tapatalk
The black one matches my N7 quite nicely =)
Black, because every review raved about the soft touch back and I wanted to try it myself. Glad I did.
Sent from my Nexus 5 using Tapatalk
Ordered white last night since it looked to ship the soonest. Color didn't really matter to me since I was fine with either.
ordered white, was initially for my girlfriend... but I let her take my N4.
Hands aren't always clean due to my occupation and it's leaving marks.
White. Because I know fingerprints/oil on the back of the Black version would drive me absolutely nuts.
Because OCD.
White anyone with the white does it stain over time do I need a Case
Sent from my SM-N900V using Tapatalk 2
Personally I prefer black. I feel like white might look too dirty in the long run.
Sent from my Nexus 5 using xda premium
I got black. I didn't want anyone mistaking it for an iPhone.

screen

guys does the yellow tint spread ?or destroy the screen ?
Nah it won't destroy your screen. Mine changes from purple to yellow very slightly as I tilt the screen. Doesn't bother me though
Sent from my Nexus 6 using Tapatalk
Kroniq said:
Nah it won't destroy your screen. Mine changes from purple to yellow very slightly as I tilt the screen. Doesn't bother me though
Sent from my Nexus 6 using Tapatalk
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since when you have that tint bro ?
I bought this one used on swappa, looked like it had been used for a while with the screen burn in but that went away. I've had it for 3 months now. The bottom left corner is a little noticeable on a white background. Looks kinda pink/purple.
Sent from my Nexus 6 using Tapatalk
Kroniq said:
I bought this one used on swappa, looked like it had been used for a while with the screen burn in but that went away. I've had it for 3 months now. The bottom left corner is a little noticeable on a white background. Looks kinda pink/purple.
Sent from my Nexus 6 using Tapatalk
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bro mine has the half of it screen yellow (not really yellow but not pure white)and you can notice this specially on the right edge too.i have been using this device for like 2 months .i guess we wont have a problem (i hope).btw do you play games on it ?

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