I have some water leaked inside my Xperia ZR after yesterday's high pressure wash. Back camera is almost entirely covered in water drops and front camera is half covered. I can see some droplets inside flash light as well but it is not a big deal. Camera works but pictures are really foggy.
I have tried leaving phone in dry rice for 3 hours but that did not do trick. I have used heater app and got phone to 44C, that did not work either. I have found some silica gel and I'm giving it try right now.
Any suggestions? I have warranty, should I take it there? I'm afraid they will let dust particles sneak in if they open camera lenses to rinse water off. Would they even do it?
I have also tried blowing low heat dryer into sockets, that did not work either.
Phone is not leaking anything right now. It might have been caused by high pressure water OR not tightly closed flaps.
How do I get rid of this water?
Rice for three hours? Make it 72.
And what is this "pressure wash"?
Plus heat is going to do no good for your phone.
DrKrFfXx said:
Rice for three hours? Make it 72.
And what is this "pressure wash"?
Plus heat is going to do no good for your phone.
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I meant high pressure, as in fully opened tap or shower.
Should I keep using silica gel or switch to rice? Also, should I open silica bags or keep it bagged?
Related
Hi all,
As described by XZR IP58 rating, the water proof capability is 1.5meters for 30 minutes in fresh water only.
I wonder what they really mean, and what will happen if I submerge my phone in other medium, salt water - sea for example.
I mean hey, all these waterproof is just about the water pressure exerting on the phone right?
What if I take the phone and go into the sea for <1meter and <5mins?
Has anyone try that?
CressKH said:
Hi all,
As described by XZR IP58 rating, the water proof capability is 1.5meters for 30 minutes in fresh water only.
I wonder what they really mean, and what will happen if I submerge my phone in other medium, salt water - sea for example.
I mean hey, all these waterproof is just about the water pressure exerting on the phone right?
What if I take the phone and go into the sea for <1meter and <5mins?
Has anyone try that?
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Click to collapse
seawater may damage the rubber seals. it might leave residue of salt
CressKH said:
Hi all,
As described by XZR IP58 rating, the water proof capability is 1.5meters for 30 minutes in fresh water only.
I wonder what they really mean, and what will happen if I submerge my phone in other medium, salt water - sea for example.
I mean hey, all these waterproof is just about the water pressure exerting on the phone right?
What if I take the phone and go into the sea for <1meter and <5mins?
Has anyone try that?
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Click to collapse
Its the microscopic salt crystals which could form if not rinsed properly with fresh water which could then corrode the rubber seals.
Not sure if I am going to try it but if you do I would recommend thoroughly rinsing with fresh water after it has been submerged in salt sea water.
heikis said:
seawater may damage the rubber seals. it might leave residue of salt
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just back from 3 days snorkeling trip. had been submerging it in sea water all the time while snorkeling. Nothing big damaged, but got a rusted part measuring about 2x2 mm around the speaker area and some salt residue stuck at the edge of the lower speaker
celeritykid said:
just back from 3 days snorkeling trip. had been submerging it in sea water all the time while snorkeling. Nothing big damaged, but got a rusted part measuring about 2x2 mm around the speaker area and some salt residue stuck at the edge of the lower speaker
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Since water does get in the back, outside of the battery rubber seal, I am thinking there are plenty of parts there that might be damaged by salt residue. If I put it in salt water, I would make sure to wash it very well after, and also open the back and try to clean somehow the areas outside of the battery rubber seal.
tudork said:
Since water does get in the back, outside of the battery rubber seal, I am thinking there are plenty of parts there that might be damaged by salt residue. If I put it in salt water, I would make sure to wash it very well after, and also open the back and try to clean somehow the areas outside of the battery rubber seal.
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..
gammalerik said:
Meh. This is just too lousy. The IP-certification covers 50% of the total area, allowing water to accumulate behind the back cover. Just like the S4. This is just an accident waiting to happen. -Purchase aborted.
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For real? Where is the logic in this..first see whats the difference between the 58 and 57 IP Certification.and second if it covers only 50% of the device it will be damaged on the first drop in water...Just watch abit news go on youtube and see what the xperia V that have only 57 cert.did 4 days under whater and they found it at tha bottom of the sea and it was working perfectly.. I don't think that Sony are creating phones which are ''waiting for an accident to happen''ones ^^
effective said:
For real? Where is the logic in this..first see whats the difference between the 58 and 57 IP Certification.and second if it covers only 50% of the device it will be damaged on the first drop in water...Just watch abit news go on youtube and see what the xperia V that have only 57 cert.did 4 days under whater and they found it at tha bottom of the sea and it was working perfectly.. I don't think that Sony are creating phones which are ''waiting for an accident to happen''ones ^^
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what he meant is that the water will go behind the back cover as far as the rubber seals. and when removing the back cover then the remaining water behind the cover may get in direct contact with the exposed battery and other inner eletronics. it is advised to be extremely careful when removing the back cover of a phone that has recently been exposed to water.
heikis said:
what he meant is that the water will go behind the back cover as far as the rubber seals. and when removing the back cover then the remaining water behind the cover may get in direct contact with the exposed battery and other inner eletronics. it is advised to be extremely careful when removing the back cover of a phone that has recently been exposed to water.
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Uh,got the point now its true.
Thanks guys for the info.
The battery is indeed vulnerable if you are to open the cover after submerging the phone into water recently.
I will RECONSIDER if I'm on a vacation to seaside.
I have tried mine in Italy for a minute - no more. Then rinsed it later on.
Tiny sandcrystals and remains of salt water - as others already replied correctly - may not be friends.
And also, after a "water session" when everything dried, remove the back and with a cloth dry any tiny spots that INDEED get behind the back.
With time and use the back may seal even worse.
I think however, that the whole phone is sort of sealed (or at least better sealed in general) against water getting behind the back.
Hi,
I used my Sony Xperia z1 under the water and took some great photos, however about an hour later i have noticed the quality of the photos taken is not as good anymore specially when you zoom in. i dont know what to do as my phone is out of guarantee.
thank you for your help.
egyptian_guide said:
Hi,
I used my Sony Xperia z1 under the water and took some great photos, however about an hour later i have noticed the quality of the photos taken is not as good anymore specially when you zoom in. i dont know what to do as my phone is out of guarantee.
thank you for your help.
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Could be water condensing on the inside of the lens. Can you see any water drops in there? If so, they should dry out with time
301stSpartan said:
Could be water condensing on the inside of the lens. Can you see any water drops in there? If so, they should dry out with time
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i can't see any water drops in the lens, it has been 2 weeks since i used it in water. any other suggestions ?
egyptian_guide said:
i can't see any water drops in the lens, it has been 2 weeks since i used it in water. any other suggestions ?
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If you posted some example pictures it would help. No one can give you advice without seeing your issues first hand.
egyptian_guide said:
i can't see any water drops in the lens, it has been 2 weeks since i used it in water. any other suggestions ?
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It's probably because you were in colder water that the air.
Lenses now have "fog" inside...
It's the question will it ever dry.
That shouldn't happen but it obviously did.
It wasn't sea? Right?
Seawater, of course, will damage whole device.
Sent from my C6903 using Tapatalk
funky0308 said:
It's probably because you were in colder water that the air.
Lenses now have "fog" inside...
It's the question will it ever dry.
That shouldn't happen but it obviously did.
It wasn't sea? Right?
Seawater, of course, will damage whole device.
Sent from my C6903 using Tapatalk
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yea, it was sea water. so is there ANYTHING i can do??
egyptian_guide said:
yea, it was sea water. so is there ANYTHING i can do??
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After that you should washed the phone under sink. Now who knows? If the lens are clean put the phone into the rise for all night.
Uff...that's not good.
Seawater could really destroy lenses.
Could you see some micro scratches on it?
I'm not sure it's suitable for salt water, not because of the water but because of salt in it...
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egyptian_guide said:
yea, it was sea water. so is there ANYTHING i can do??
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When I had my Z I did the same thing, and had the same problem you currently have with your Z1.
I put the water on full blast in my sink, as close to "luke arm" as possible, in my attempt to get it to a "room temperature" level. I opened the Camera app and set it to auto-focus, so essentially the lense was moving up and down unable to focus, and turned screen timeout to 10 minutes. I then put the lens of the camera under the stream and left it there for ~3 minutes. Literally left the device in the sink with the plug open
Came back, dried it off, turned the device off, and left it on top of my fireplace covered in a moisture absorbing cloth (from the gym) overnight.
NOTE: My fireplace is an electric fireplace, and doesn't output heat very efficiently. The top of my fireplace is a mantle where I (during xmas) keep chocolates and similar items, which DON'T melt, so that gives you a level of temperature. I can't take any responsibility if you melt your phone or cook the screen or something.
The phone works fine now, however I've since sold it for my Z1.
EDIT: If there's scratches on the lens, go grab some regular, plain white peppermint toothpaste. None of this fancy "tartar control" or "Whitening" crap, just dollar store peppermint flavoured regular toothpaste. Take a small amount on a fiber free swab (note: different from Q-Tips), and rub slightly on the lens. Don't press into it, but do it firmly. The fiber free swab shouldn't be breaking, so use that amount of pressure. Rub for ~1 minute, and then rinse off with water and a microfiber cloth.
Not good man, Z1 is waterproof but NOT against sea water, this can oxidate the entire phone, you know when you leave the ocean and you stay with some salt particle on your body? Your phone should be with the same salt particle on the lens, try to check...
Anyone else seen this? I decided to put my phone to the ultimate test yesterday by putting it in some water - it seemed to do fine. But today I noticed there are water droplets all over the camera lens and hole for the flash. Doing some reading around, it appears that this can happen anyway in humid conditions (and can be dried out with a hairdryer and other methods) but I'm concerned that I have a flawed unit.
I intend to put this to the test again tonight to double check, but anyone else experienced this so far?
Each night you should crack open the seals and close the phone up in a zip-lock bag with a bunch of uncooked rice. Don't let rice get inside the phone.
That should lower the humidity in the device. Then stop deliberately putting your phone in water if you want it to remain dry.
cpurick said:
Then stop deliberately putting your phone in water if you want it to remain dry.
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Sony promotes dunking the phone in water in a lot of their promo materials. You can't blame the OP.
untogether said:
Anyone else seen this? I decided to put my phone to the ultimate test yesterday by putting it in some water - it seemed to do fine. But today I noticed there are water droplets all over the camera lens and hole for the flash. Doing some reading around, it appears that this can happen anyway in humid conditions (and can be dried out with a hairdryer and other methods) but I'm concerned that I have a flawed unit.
I intend to put this to the test again tonight to double check, but anyone else experienced this so far?
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Faulty phone, or you applied water pressure higher than its rating.
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That cpurick advice can be really useful. But this can be ultimately avoided by having the unit away from non-room temperature water.
Make sure you are not pushing it over the rating pressure.
I had waterproof cameras in the past - Sony, Panasonic, Olympus, etc... All of them shows mist at varying degree inside the lens when used for a long time under water. It dries up and I didn't notice any effect on the photos or does it leave permanent residue in the lens.
I had/have the Xperia Z and it had the same 'issue'. Sony said that it was normal, so I guess it's something normal.
Sent from my D5803
Thanks for the advice, all. The news isn't great - I turned the phone off while I put it in a bag of rice last night, it seemed to lower the amount of water in the lens but not remove it completely. Today it's behaving very erratically - the power button doesn't work, for one. I attached through adb and shut it down but the damn thing just starts up again immediately. So my current best plan is to put it back in some rice and wait for the battery to die out.
So, I'll see what happens after that, but I might have to get it replaced. And Sony might not let me because of water damage. Before anyone asks: yes, I checked 100x that the seals were closed tightly before putting the phone in the water!
untogether said:
Thanks for the advice, all. The news isn't great - I turned the phone off while I put it in a bag of rice last night, it seemed to lower the amount of water in the lens but not remove it completely. Today it's behaving very erratically - the power button doesn't work, for one. I attached through adb and shut it down but the damn thing just starts up again immediately. So my current best plan is to put it back in some rice and wait for the battery to die out.
So, I'll see what happens after that, but I might have to get it replaced. And Sony might not let me because of water damage. Before anyone asks: yes, I checked 100x that the seals were closed tightly before putting the phone in the water!
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It's definitely faulty, return it ASAP.
Sent from my D5803 using Tapatalk
I submerged the top half of my phone to shoot some video underwater, after having previously carefully sealed the flaps with medical tape. This was the first time I did this and and only for 3 minutes at most.
Now there is moisture around the camera lens and led flash. Is this normal? Should I be worried?
zgomot said:
I submerged the top half of my phone to shoot some video underwater, after having previously carefully sealed the flaps with medical tape. This was the first time I did this and and only for 3 minutes at most.
Now there is moisture around the camera lens and led flash. Is this normal? Should I be worried?
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You do not have a problem
Once you've opened the back cover
Not closed it properly Flash leaking causing a blurry picture
Look Once the cover is closed properly especially at the top where the lens is located
* Picture will be sharp
A similar thing happened to my Z1 after a full submerge. Little water droplets appeared in the lens. Eventually the camera stopped working, and so did the phone screen. I sent the phone into Sony xperia help team and they replaced the main board of the phone and told me that the case had a manufacturer defect in it which allowed water inside even when flaps were all closed. Try putting the phone in rice for a few hours, or applying gentle heat to the lens to remove the trapped water. Hope all goes well.
Again, similar thing, flaps closed but condensation on the lens, might of been from going from a warmish pool to cooler air and then the bathroom with steam, I left the charging and memory card flap open and left it upright(charging port upwards) and it cleared up after half our or so and was fine.
My camera lens looks like there are some sort of bubbles or something under the glass. It doesn't affect the camera, because they're not in the field of view of the lens, but I've noticed these spots keep appearing, so they should eventually reach the center and ruin my images. Should I get this repaired or is this normal behavior?
Image link: http://imgur.com/dpiKvJ1
seklerek said:
My camera lens looks like there are some sort of bubbles or something under the glass. It doesn't affect the camera, because they're not in the field of view of the lens, but I've noticed these spots keep appearing, so they should eventually reach the center and ruin my images. Should I get this repaired or is this normal behavior?
Image link: http://imgur.com/dpiKvJ1
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I'm not sure if thats dust but I would get that clean before it ruins the lens
fujirio said:
I'm not sure if thats dust but I would get that clean before it ruins the lens
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It's not dust. I cleaned the lens before taking a picture, what you see is under the glass.
looks like condensation.
Try out the pressure test and look if your phone is still waterproof. Anyway i would send it in if you live in a country with reliable consumer protection laws and good warranty.
2mal16 said:
looks like condensation.
Try out the pressure test and look if your phone is still waterproof. Anyway i would send it in if you live in a country with reliable consumer protection laws and good warranty.
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Yep you have gotten water into your phone, this happened to me 3 days after purchase of my Z3C. Open up the sim card flap (bottom left) and look in the little hole in the bottom, there should be a white square, this is the water sensor. If you have gotten water in your phone that white square will be a red / pink color.
Do a pressure test like 2mal16 said.
If you do not want to send it in for warranty you can get rid of the water using rice and a hair dryer - turn off the phone, open all the flaps and bury the phone in rice, in an air tight bag or container, leave the bag / container in the sun for at least 1 day and that should clear it. (depending on where you live 2-3 days might be better)
Next you can try opening the flaps (phone off) and holding the phone so that the open flaps are facing downwards (left side of the phone is facing down) and get a blow dryer / hair dryer and wave it up and down the top of the phone, where the camera is (this will heat the water and should make it come out of the flaps)