[Q] Water inside the phone. Blurry lens. Is this OK? - Xperia Z1 Q&A, Help & Troubleshooting

I submerged the top half of my phone to shoot some video underwater, after having previously carefully sealed the flaps with medical tape. This was the first time I did this and and only for 3 minutes at most.
Now there is moisture around the camera lens and led flash. Is this normal? Should I be worried?

zgomot said:
I submerged the top half of my phone to shoot some video underwater, after having previously carefully sealed the flaps with medical tape. This was the first time I did this and and only for 3 minutes at most.
Now there is moisture around the camera lens and led flash. Is this normal? Should I be worried?
Click to expand...
Click to collapse
You do not have a problem
Once you've opened the back cover
Not closed it properly Flash leaking causing a blurry picture
Look Once the cover is closed properly especially at the top where the lens is located
* Picture will be sharp

A similar thing happened to my Z1 after a full submerge. Little water droplets appeared in the lens. Eventually the camera stopped working, and so did the phone screen. I sent the phone into Sony xperia help team and they replaced the main board of the phone and told me that the case had a manufacturer defect in it which allowed water inside even when flaps were all closed. Try putting the phone in rice for a few hours, or applying gentle heat to the lens to remove the trapped water. Hope all goes well.

Again, similar thing, flaps closed but condensation on the lens, might of been from going from a warmish pool to cooler air and then the bathroom with steam, I left the charging and memory card flap open and left it upright(charging port upwards) and it cleared up after half our or so and was fine.

Related

Water droplets and fog inside both camera glasses

I have some water leaked inside my Xperia ZR after yesterday's high pressure wash. Back camera is almost entirely covered in water drops and front camera is half covered. I can see some droplets inside flash light as well but it is not a big deal. Camera works but pictures are really foggy.
I have tried leaving phone in dry rice for 3 hours but that did not do trick. I have used heater app and got phone to 44C, that did not work either. I have found some silica gel and I'm giving it try right now.
Any suggestions? I have warranty, should I take it there? I'm afraid they will let dust particles sneak in if they open camera lenses to rinse water off. Would they even do it?
I have also tried blowing low heat dryer into sockets, that did not work either.
Phone is not leaking anything right now. It might have been caused by high pressure water OR not tightly closed flaps.
How do I get rid of this water?
Rice for three hours? Make it 72.
And what is this "pressure wash"?
Plus heat is going to do no good for your phone.
DrKrFfXx said:
Rice for three hours? Make it 72.
And what is this "pressure wash"?
Plus heat is going to do no good for your phone.
Click to expand...
Click to collapse
I meant high pressure, as in fully opened tap or shower.
Should I keep using silica gel or switch to rice? Also, should I open silica bags or keep it bagged?

[Q] lower camera quality after using it under water

Hi,
I used my Sony Xperia z1 under the water and took some great photos, however about an hour later i have noticed the quality of the photos taken is not as good anymore specially when you zoom in. i dont know what to do as my phone is out of guarantee.
thank you for your help.
egyptian_guide said:
Hi,
I used my Sony Xperia z1 under the water and took some great photos, however about an hour later i have noticed the quality of the photos taken is not as good anymore specially when you zoom in. i dont know what to do as my phone is out of guarantee.
thank you for your help.
Click to expand...
Click to collapse
Could be water condensing on the inside of the lens. Can you see any water drops in there? If so, they should dry out with time
301stSpartan said:
Could be water condensing on the inside of the lens. Can you see any water drops in there? If so, they should dry out with time
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Click to collapse
i can't see any water drops in the lens, it has been 2 weeks since i used it in water. any other suggestions ?
egyptian_guide said:
i can't see any water drops in the lens, it has been 2 weeks since i used it in water. any other suggestions ?
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Click to collapse
If you posted some example pictures it would help. No one can give you advice without seeing your issues first hand.
egyptian_guide said:
i can't see any water drops in the lens, it has been 2 weeks since i used it in water. any other suggestions ?
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Click to collapse
It's probably because you were in colder water that the air.
Lenses now have "fog" inside...
It's the question will it ever dry.
That shouldn't happen but it obviously did.
It wasn't sea? Right?
Seawater, of course, will damage whole device.
Sent from my C6903 using Tapatalk
funky0308 said:
It's probably because you were in colder water that the air.
Lenses now have "fog" inside...
It's the question will it ever dry.
That shouldn't happen but it obviously did.
It wasn't sea? Right?
Seawater, of course, will damage whole device.
Sent from my C6903 using Tapatalk
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Click to collapse
yea, it was sea water. so is there ANYTHING i can do??
egyptian_guide said:
yea, it was sea water. so is there ANYTHING i can do??
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Click to collapse
After that you should washed the phone under sink. Now who knows? If the lens are clean put the phone into the rise for all night.
Uff...that's not good.
Seawater could really destroy lenses.
Could you see some micro scratches on it?
I'm not sure it's suitable for salt water, not because of the water but because of salt in it...
Sent from my C6903 using Tapatalk
egyptian_guide said:
yea, it was sea water. so is there ANYTHING i can do??
Click to expand...
Click to collapse
When I had my Z I did the same thing, and had the same problem you currently have with your Z1.
I put the water on full blast in my sink, as close to "luke arm" as possible, in my attempt to get it to a "room temperature" level. I opened the Camera app and set it to auto-focus, so essentially the lense was moving up and down unable to focus, and turned screen timeout to 10 minutes. I then put the lens of the camera under the stream and left it there for ~3 minutes. Literally left the device in the sink with the plug open
Came back, dried it off, turned the device off, and left it on top of my fireplace covered in a moisture absorbing cloth (from the gym) overnight.
NOTE: My fireplace is an electric fireplace, and doesn't output heat very efficiently. The top of my fireplace is a mantle where I (during xmas) keep chocolates and similar items, which DON'T melt, so that gives you a level of temperature. I can't take any responsibility if you melt your phone or cook the screen or something.
The phone works fine now, however I've since sold it for my Z1.
EDIT: If there's scratches on the lens, go grab some regular, plain white peppermint toothpaste. None of this fancy "tartar control" or "Whitening" crap, just dollar store peppermint flavoured regular toothpaste. Take a small amount on a fiber free swab (note: different from Q-Tips), and rub slightly on the lens. Don't press into it, but do it firmly. The fiber free swab shouldn't be breaking, so use that amount of pressure. Rub for ~1 minute, and then rinse off with water and a microfiber cloth.
Not good man, Z1 is waterproof but NOT against sea water, this can oxidate the entire phone, you know when you leave the ocean and you stay with some salt particle on your body? Your phone should be with the same salt particle on the lens, try to check...

[Q] Water steam on camera and sensor

So I got a new S4 active and took some pictures under water yesterday. While the phone is running fine. there's steam in the cameras, both front and back (more severe on front) and the sensor. Will it go away after a couple days, or should I open to the main frame and blow, or contact Samsung for warranty? Thanks
Did you get it resolved?
I had condensation inside my tablet and someone suggested putting it in a bag of rice somewhere warm. The rice supposedly 'sucks out' the moisture within.
It worked for me.

[Q] Should the camera lens look like this? Is this valid grounds for a repair?

My camera lens looks like there are some sort of bubbles or something under the glass. It doesn't affect the camera, because they're not in the field of view of the lens, but I've noticed these spots keep appearing, so they should eventually reach the center and ruin my images. Should I get this repaired or is this normal behavior?
Image link: http://imgur.com/dpiKvJ1
seklerek said:
My camera lens looks like there are some sort of bubbles or something under the glass. It doesn't affect the camera, because they're not in the field of view of the lens, but I've noticed these spots keep appearing, so they should eventually reach the center and ruin my images. Should I get this repaired or is this normal behavior?
Image link: http://imgur.com/dpiKvJ1
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Click to collapse
I'm not sure if thats dust but I would get that clean before it ruins the lens
fujirio said:
I'm not sure if thats dust but I would get that clean before it ruins the lens
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Click to collapse
It's not dust. I cleaned the lens before taking a picture, what you see is under the glass.
looks like condensation.
Try out the pressure test and look if your phone is still waterproof. Anyway i would send it in if you live in a country with reliable consumer protection laws and good warranty.
2mal16 said:
looks like condensation.
Try out the pressure test and look if your phone is still waterproof. Anyway i would send it in if you live in a country with reliable consumer protection laws and good warranty.
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Click to collapse
Yep you have gotten water into your phone, this happened to me 3 days after purchase of my Z3C. Open up the sim card flap (bottom left) and look in the little hole in the bottom, there should be a white square, this is the water sensor. If you have gotten water in your phone that white square will be a red / pink color.
Do a pressure test like 2mal16 said.
If you do not want to send it in for warranty you can get rid of the water using rice and a hair dryer - turn off the phone, open all the flaps and bury the phone in rice, in an air tight bag or container, leave the bag / container in the sun for at least 1 day and that should clear it. (depending on where you live 2-3 days might be better)
Next you can try opening the flaps (phone off) and holding the phone so that the open flaps are facing downwards (left side of the phone is facing down) and get a blow dryer / hair dryer and wave it up and down the top of the phone, where the camera is (this will heat the water and should make it come out of the flaps)

Blury camera, please help (hardware issue)

Hi techies,
My pixel 4XL has recently had a water accident, everything works perfectly now except the rear camera is cloudy and cant focus properly. I opened the phone and wiped the lens with a good amount of robbing alcohol, its even worse now. So what should i do? Do i have to open the entire camera module and wash the tiny lenses and the sensor or what? I really wanna repair it myself instead of buying a new sensor because it takes so long for me to arrive.
Thank you,
Pixel 4 XL is IP68 water resistant (up to 1.5m for 30 mins).
Has it been opened before?
If you used isopropyl alcohol, then there should be no problem, but it should be dried for a long time after such an operation.
Well, I am not an expert on cameras but the cause of your blurry photos may be caused by:
-The motor of the camera don't work, so the lens can't move and as a consequence don't focus
-there is water inside the lens or in the sensor (which can't be seen unless the camera is disassembled.
If you have water inside, as it manage to get in it may be a way for get it out. I would suggest you to take the camera module and heat it up with a hairdryer so water can evaporate and get out. But don't heat it up too much do, it could damage the sensor.
However as you said you used alcohol, it leaves some residues which if is the case, with this method it won't be fixed.
If this doesn't help you would then I think you would need to disassemble the camera. Iwill leave a link to a video off a guy who disassemble an Iphone camera. It isn't the same, but it's similar Here
Also are you sure there isn't any software related causes?
Good luck
#mcl said:
Well, I am not an expert on cameras but the cause of your blurry photos may be caused by:
-The motor of the camera don't work, so the lens can't move and as a consequence don't focus
-there is water inside the lens or in the sensor (which can't be seen unless the camera is disassembled.
If you have water inside, as it manage to get in it may be a way for get it out. I would suggest you to take the camera module and heat it up with a hairdryer so water can evaporate and get out. But don't heat it up too much do, it could damage the sensor.
However as you said you used alcohol, it leaves some residues which if is the case, with this method it won't be fixed.
If this doesn't help you would then I think you would need to disassemble the camera. Iwill leave a link to a video off a guy who disassemble an Iphone camera. It isn't the same, but it's similar Here
Also are you sure there isn't any software related causes?
Good luck
Click to expand...
Click to collapse
Thank you for the reply,
I'm sure the problem is the water+dirt or residue inside. Ik the water has been gone since then and alcohol is evaporated but there must be some dirt sitting in there. This phone has never had a force to get some component cracked inside.
As for the software thing, i'd say i dont think so, what software related issue it might be? Since the front facing cam works just fine, the cache has been deleted, i even downloaded open camera to take more control over the sensor manually. Its just foggy. Like some filter has been applied to it.
ze7zez said:
Pixel 4 XL is IP68 water resistant (up to 1.5m for 30 mins).
Has it been opened before?
If you used isopropyl alcohol, then there should be no problem, but it should be dried for a long time after such an operation.
Click to expand...
Click to collapse
Idk if it was, since i bought it in mint condition second handed. The alcohol i used was 96% Ethanol, not the same as the isopropyl, but i dont think of a major difference, but probably some dust has gone there underneath the lens.
Pixel4life said:
Idk if it was, since i bought it in mint condition second handed. The alcohol i used was 96% Ethanol, not the same as the isopropyl, but i dont think of a major difference, but probably some dust has gone there underneath the lens.
Click to expand...
Click to collapse
Do not use ethanol for electronics, because you can dissolve many components. Besides, ethanol contains water, which harms electronics. That's why isopropyl alcohol is used, because it has much lower dissolving properties, and if it is pure (99.99%) it absorbs water and causes it to evaporate faster from the cleaned items.
Show the picture you take with your camera.
ze7zez said:
Do not use ethanol for electronics, because you can dissolve many components. Besides, ethanol contains water, which harms electronics. That's why isopropyl alcohol is used, because it has much lower dissolving properties, and if it is pure (99.99%) it absorbs water and causes it to evaporate faster from the cleaned items.
Show the picture you take with your camera.
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Click to collapse
I have marked the centric area that diffuses the light. It could be a dried-up blob of whatever you washed the lens with. The liquid could easily penetrate the camera and get under the lens or even onto the matrix if the seals were not tight.
ze7zez said:
I have marked the centric area that diffuses the light. It could be a dried-up blob of whatever you washed the lens with. The liquid could easily penetrate the camera and get under the lens or even onto the matrix if the seals were not tight.
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Click to collapse
Yes most probably that's the case. So wha's your suggestion for me? Tear the lens down, wash the components inside it with soap and water, dry it out and reassemble? Or what to do? Im kinda disappointed now. Been shaking and tapping the lens since yesterday with no success lol.
If you still want to use this model, I advise you to replace the camera with a new one, or recovered, so that they are original.
I do not ignore your self-denial and other talents, but I think that you will not fix the camera yourself.
ze7zez said:
If you still want to use this model, I advise you to replace the camera with a new one, or recovered, so that they are original.
I do not ignore your self-denial and other talents, but I think that you will not fix the camera yourself.
Click to expand...
Click to collapse
Ok then i have to order a camera lens then, are those sub 10 buck lenses from Aliexpress oem parts? The reviews are excellent but the prices are syspicious. Plus, i almost forgot to mention something. There werw two sponge/rubber curcles (whatever the material) arround the camera lenses, which locate between the cameras and the outer glass. (i marked them) when cleaning, they chopped off. Any chances this be a reason the light doesnt diffuse the right way?
It is for this purpose that the cover glasses are blackened or coated with other coatings so that there is no side light. Gaskets also serve this purpose. The tube of cameras and scopes has been made of blackened material since the oldest times.
ze7zez said:
It is for this purpose that the cover glasses are blackened or coated with other coatings so that there is no side light. Gaskets also serve this purpose. The tube of cameras and scopes has been made of blackened material since the oldest times.
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Click to collapse
So does it affect picture quality?
Plus, I managed to diassemble the camera module, soaked it in alcohol and dried it up, its even more blury now lol

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