[Q] Water steam on camera and sensor - Galaxy S 4 Active Q&A, Help & Troubleshooting

So I got a new S4 active and took some pictures under water yesterday. While the phone is running fine. there's steam in the cameras, both front and back (more severe on front) and the sensor. Will it go away after a couple days, or should I open to the main frame and blow, or contact Samsung for warranty? Thanks

Did you get it resolved?
I had condensation inside my tablet and someone suggested putting it in a bag of rice somewhere warm. The rice supposedly 'sucks out' the moisture within.
It worked for me.

Related

[HELP] droped my diamond in toilet

heya guys,
today I was talking on the phone and the phone droped from my hand into toilet. I bring it out fast and removed the battery. I dont know what should I do now,. any advice!!!! will Vodafone accept it for waranty!!!
Usually for any electronic device, take as many bits out as you can an stick it somewhere warm for a day or 2, should get some if not all functionality back, I've dropped many things in the bath and had them back working again. Don't, however, try and power it on until it's had chance to dry out. The touch screen may be an issue though...not dropped any touch device in some water yet to test if the same rules apply....
Stick it in a bowl of (uncooked) rice, it'll help pull out the water faster.
whatever u do dont use any thing like a fan or blow dryer, cause that will just cause the water to go deeper into the phone, use a vaccum to suck the water out as much as possable,then like he said place the phone in a bowl of un-cooked rice for a day or two, good luck.
A little combo of what has been said: put it in a bowl of uncooked rice right at the counter where it gets a lot of sun (battery should be out obviously). The BIGGEST mistake you can do is test it out after a day when you "think" all the water is out. If it isn't and you turn it on, it could cause further damage. I know you're urgent to find out if it works or not, but give it three days with three days in the above conditions. You'll also probably need a new battery.
mp.goldfinger
will Vodafone accept it for waranty!!! - - -- no
Vodafone will not accept phone Warranty
The diamond has a sensor for water
Thanx guys......but I did turn it on today Bcause I really need a number everything is alright but the screens is still fuzzy. I wont use it for at least a week and see what will happend.
i hope you flushed the toilet before you dropped it.. =) otherwise there will be some.. sh*t inside the phone and its not easy to clean
yeah, definitely make sure its in rice, and sunlight doesn't hurt..
And the moral of this story
Don't take your phone out of your pocket when in the toilet.
It's also unhygienic.
Take care of your phone and your phone will take care of you.
I went to a festival where I was so drunk that my diamond went out of my pocket when I got ready to sleep in my tent. And next morning I fond the phone in a little water pool inside the tent. But all the functions still work after I let the phone dry for 1 day.
Uncooked rice (as been mentioned before) is the best solution.
Take your time, as been said before, it will take a long time before all the moisture is out.
Nowadays the chips are very small, water easily lodges between the BGA balls, and it takes a while to evaporate.
just leave it for a week in the bowl of uncooked rice (preferably on a warm sunny place.)
Remove stylus, back cover & battery before sticking it into the bowl.
It's not under warranty: it has a moisture sensitive sticker which turns red when it was in contact with water.
Because it isn't under warranty, I personally would take the device apart, and dry the parts seperately, but that isn't very easy if you haven't done this sort of disassembling before.
Revert to this only if you have absolute confidence (and the service manual ).
Best of luck!
Please keep us posted.
EquinoXe
The problem is long term, the moisture will cause corrosion on the fine
PCB tracks etc. even after its dry, Best thing to do is pull the device appart as best u can get a tooth brush and a can of CRC CO CONTACT CLEANER
blue and white can @ any good electrical wholesaler. spray all the circtry and componets not the screen. and scrub with a tooth brush dont knock
off any small componets and then let dry for a day or 2 best bet is to use compressed air to blow off excess liquid spray from under the chips..
I am in electronic repair hope this helps
This happend to my LG 2 years ago ...into the LOO and i done the process above and its still working today the quicker u dry the water off initialy the better..
thanx guys.....unfortunately I have to buy a new LCD for my diamond as all water has gone inside the LCD and damaged the sheets inside the LCD. I have removed all parts and I am waiting for LCD delivery that cost me 40£
Aww, that is unfortunate..
Hope the LCD transplant will bring it back to life.
I had almost the same issue, but in my case, what I did was that I droped some alcohol inside the power button when I was trying to clean the screen with a tissue and some alcohol. Now the power button works in a faulty way and it tries to reboot every time I click on it. It's like the single click is always a double click on the power button. Any suggestion on how to fix it? This happened to me like 2 months ago and it is still like this.
djfuego said:
Don't take your phone out of your pocket when in the toilet.
It's also unhygienic.
Take care of your phone and your phone will take care of you.
Click to expand...
Click to collapse
I dropped an iphone inside the toilet. It rang I went to pickup and it slipped out of my hands.
Apple replaced it though. They didnt even test if it was water damage. LoL
....and I might also suggest that you don't eat the rice later!
Aww thats pretty sick
Have done the same thing, about 2-3 years ago (luckly not with my HTC TD)
All the advice above is right about drying it out, but the main issue you'll have is impurities in the water which, once the water has evaporated will leave residue. The worst is actually salts. These will dislodge components in the phone, and usually it'll never be the same again. Often the water gets under BGA components that arent encapsulated, or between pins of components, and once the water evaoprates the salt cyrstals left behind expand into those gaps.
You can wash the pcb in distilled water, or certain alcohol solutions - depending on what residue there actually is. If you use normal water you'll just make it worse, because that has impurities in it too.
You could have done the same with the touchscreen, but you would need to dismantle it.
Sometimes you get lucky and it all works ok for months.. lets hope you're lucky

Water droplets and fog inside both camera glasses

I have some water leaked inside my Xperia ZR after yesterday's high pressure wash. Back camera is almost entirely covered in water drops and front camera is half covered. I can see some droplets inside flash light as well but it is not a big deal. Camera works but pictures are really foggy.
I have tried leaving phone in dry rice for 3 hours but that did not do trick. I have used heater app and got phone to 44C, that did not work either. I have found some silica gel and I'm giving it try right now.
Any suggestions? I have warranty, should I take it there? I'm afraid they will let dust particles sneak in if they open camera lenses to rinse water off. Would they even do it?
I have also tried blowing low heat dryer into sockets, that did not work either.
Phone is not leaking anything right now. It might have been caused by high pressure water OR not tightly closed flaps.
How do I get rid of this water?
Rice for three hours? Make it 72.
And what is this "pressure wash"?
Plus heat is going to do no good for your phone.
DrKrFfXx said:
Rice for three hours? Make it 72.
And what is this "pressure wash"?
Plus heat is going to do no good for your phone.
Click to expand...
Click to collapse
I meant high pressure, as in fully opened tap or shower.
Should I keep using silica gel or switch to rice? Also, should I open silica bags or keep it bagged?

[Q] Water droplets/fog inside camera lens?

Anyone else seen this? I decided to put my phone to the ultimate test yesterday by putting it in some water - it seemed to do fine. But today I noticed there are water droplets all over the camera lens and hole for the flash. Doing some reading around, it appears that this can happen anyway in humid conditions (and can be dried out with a hairdryer and other methods) but I'm concerned that I have a flawed unit.
I intend to put this to the test again tonight to double check, but anyone else experienced this so far?
Each night you should crack open the seals and close the phone up in a zip-lock bag with a bunch of uncooked rice. Don't let rice get inside the phone.
That should lower the humidity in the device. Then stop deliberately putting your phone in water if you want it to remain dry.
cpurick said:
Then stop deliberately putting your phone in water if you want it to remain dry.
Click to expand...
Click to collapse
Sony promotes dunking the phone in water in a lot of their promo materials. You can't blame the OP.
untogether said:
Anyone else seen this? I decided to put my phone to the ultimate test yesterday by putting it in some water - it seemed to do fine. But today I noticed there are water droplets all over the camera lens and hole for the flash. Doing some reading around, it appears that this can happen anyway in humid conditions (and can be dried out with a hairdryer and other methods) but I'm concerned that I have a flawed unit.
I intend to put this to the test again tonight to double check, but anyone else experienced this so far?
Click to expand...
Click to collapse
Faulty phone, or you applied water pressure higher than its rating.
Sent from my D5803 using Tapatalk
That cpurick advice can be really useful. But this can be ultimately avoided by having the unit away from non-room temperature water.
Make sure you are not pushing it over the rating pressure.
I had waterproof cameras in the past - Sony, Panasonic, Olympus, etc... All of them shows mist at varying degree inside the lens when used for a long time under water. It dries up and I didn't notice any effect on the photos or does it leave permanent residue in the lens.
I had/have the Xperia Z and it had the same 'issue'. Sony said that it was normal, so I guess it's something normal.
Sent from my D5803
Thanks for the advice, all. The news isn't great - I turned the phone off while I put it in a bag of rice last night, it seemed to lower the amount of water in the lens but not remove it completely. Today it's behaving very erratically - the power button doesn't work, for one. I attached through adb and shut it down but the damn thing just starts up again immediately. So my current best plan is to put it back in some rice and wait for the battery to die out.
So, I'll see what happens after that, but I might have to get it replaced. And Sony might not let me because of water damage. Before anyone asks: yes, I checked 100x that the seals were closed tightly before putting the phone in the water!
untogether said:
Thanks for the advice, all. The news isn't great - I turned the phone off while I put it in a bag of rice last night, it seemed to lower the amount of water in the lens but not remove it completely. Today it's behaving very erratically - the power button doesn't work, for one. I attached through adb and shut it down but the damn thing just starts up again immediately. So my current best plan is to put it back in some rice and wait for the battery to die out.
So, I'll see what happens after that, but I might have to get it replaced. And Sony might not let me because of water damage. Before anyone asks: yes, I checked 100x that the seals were closed tightly before putting the phone in the water!
Click to expand...
Click to collapse
It's definitely faulty, return it ASAP.
Sent from my D5803 using Tapatalk

[Q] Water inside the phone. Blurry lens. Is this OK?

I submerged the top half of my phone to shoot some video underwater, after having previously carefully sealed the flaps with medical tape. This was the first time I did this and and only for 3 minutes at most.
Now there is moisture around the camera lens and led flash. Is this normal? Should I be worried?
zgomot said:
I submerged the top half of my phone to shoot some video underwater, after having previously carefully sealed the flaps with medical tape. This was the first time I did this and and only for 3 minutes at most.
Now there is moisture around the camera lens and led flash. Is this normal? Should I be worried?
Click to expand...
Click to collapse
You do not have a problem
Once you've opened the back cover
Not closed it properly Flash leaking causing a blurry picture
Look Once the cover is closed properly especially at the top where the lens is located
* Picture will be sharp
A similar thing happened to my Z1 after a full submerge. Little water droplets appeared in the lens. Eventually the camera stopped working, and so did the phone screen. I sent the phone into Sony xperia help team and they replaced the main board of the phone and told me that the case had a manufacturer defect in it which allowed water inside even when flaps were all closed. Try putting the phone in rice for a few hours, or applying gentle heat to the lens to remove the trapped water. Hope all goes well.
Again, similar thing, flaps closed but condensation on the lens, might of been from going from a warmish pool to cooler air and then the bathroom with steam, I left the charging and memory card flap open and left it upright(charging port upwards) and it cleared up after half our or so and was fine.

Foggy camera

So i just used my s10 Exynos in rains and i came home, cleaned it properly and noticed that there’s fog under the camera lens now. What should i do?
Honestly, nothing you can do except taking it to service center.
Must be some steamy photos. Dump it in a bag of rice
Water damage
Player04 said:
Must be some steamy photos. Dump it in a bag of rice
Click to expand...
Click to collapse
I’m visiting the service centre today, it so happened that keeping it overnight in the rice bag managed to clear all the fogg under the camera, however as soon as I switch on the phone/charge it, the fog returns
This is due residual water in the phone, when you open camera the CPU heats up pretty quickly, evaporating the leftover water, do not listen to rice, open it and dump it in IPA to displace water as quickly as possible, the main board will be corroded pretty badly by now so...
IPA can corrode copper conections. Just to on the safe side, dump it in rice
Player04 said:
IPA can corrode copper conections. Just to on the safe side, dump it in rice
Click to expand...
Click to collapse
I did visit the official service centre yesterday and they dried the camera lens using some sort of heat gun, however the guy there told me that my phone motherboard is damaged (a single capacitor has got shorted) and suggested me a full motherboard replacement (which is like 350 usd here ) and the phone is working well since yesterday, calling, camera , wired charging, location, gaming, display and touch inputs as well as always on display and the ultrasonic scanner everything is fine, should I really spend so much to replace the motherboard?
pma1504 said:
I did visit the official service centre yesterday and they dried the camera lens using some sort of heat gun, however the guy there told me that my phone motherboard is damaged (a single capacitor has got shorted) and suggested me a full motherboard replacement (which is like 350 usd here ) and the phone is working well since yesterday, calling, camera , wired charging, location, gaming, display and touch inputs as well as always on display and the ultrasonic scanner everything is fine, should I really spend so much to replace the motherboard?
Click to expand...
Click to collapse
There should be some damage on your mainboard. That's like 95% probability. However it's working quite well now, I would use it till it breaks. Make sure you do the back up and syncs regularly.

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