[Q] HTC One display - One (M7) Q&A, Help & Troubleshooting

Hi All,
Anyone notice that when you look at the screen thoroughly, especially when the screen is displaying light colors, there's like dots/pixels on the screen. It's like there's a fingerprint/oil layer on the screen. I've tried to see on several units all of them has this issue.
I tried to see S4's screen for this issue but it's clean, no noticeable pixels/dots on the screen.
Is this normal?
Thanks.

Aetherion90 said:
Hi All,
Anyone notice that when you look at the screen thoroughly, especially when the screen is displaying light colors, there's like dots/pixels on the screen. It's like there's a fingerprint/oil layer on the screen. I've tried to see on several units all of them has this issue.
I tried to see S4's screen for this issue but it's clean, no noticeable pixels/dots on the screen.
Is this normal?
Thanks.
Click to expand...
Click to collapse
I think my eyes are pretty good but I can't notice anything... Everything is fine. No such layer..
Maybe a different type of display?
Sent from my HTC One

.vermilion said:
I think my eyes are pretty good but I can't notice anything... Everything is fine. No such layer..
Maybe a different type of display?
Sent from my HTC One
Click to expand...
Click to collapse
Well I'm not sure, because from all of the HTC One that I've seen, all have same issues. It's like the screen is grainy. Or maybe it's the pixels.

Aetherion90 said:
Hi All,
Anyone notice that when you look at the screen thoroughly, especially when the screen is displaying light colors, there's like dots/pixels on the screen. It's like there's a fingerprint/oil layer on the screen. I've tried to see on several units all of them has this issue.
I tried to see S4's screen for this issue but it's clean, no noticeable pixels/dots on the screen.
Is this normal?
Thanks.
Click to expand...
Click to collapse
Haven't notice any on my One. Screen clear as I wanted and I'm happy with it.
Sent via HTC One™ using Tapatalk 4

MrKudinGTO said:
Haven't notice any on my One. Screen clear as I wanted and I'm happy with it.
Sent via HTC One™ using Tapatalk 4
Click to expand...
Click to collapse
I guess it's the adhesive that bonds the screen and digitizer together. You're lucky then if you don't have this issue
Let's see if I can live with it

Aetherion90 said:
Well I'm not sure, because from all of the HTC One that I've seen, all have same issues. It's like the screen is grainy. Or maybe it's the pixels.
Click to expand...
Click to collapse
Definitely no grain here!
Sent from my HTC One

Screen doesn't have grain.
But the colors do get washed out sometimes.

Related

[Q] Do all Nexus one come with AMOLED display?

if not - how can I check my display type?
The early Nexus one came with amoled. Recently HTC has started using super LCD.
To test bring up a completely black screen in a perfectly dark room. You'll see the difference. YouTube has some videos on it.
Sent from my Nexus One using XDA App
inferus said:
The early Nexus one came with amoled. Recently HTC has started using super LCD.
To test bring up a completely black screen in a perfectly dark room. You'll see the difference. YouTube has some videos on it.
Sent from my Nexus One using XDA App
Click to expand...
Click to collapse
Is there a more, how should I put it, "reliable" way to know for sure?
Without a comparison device it is hard, but there is a clear difference between the two. I can't think of anything you can find information wise on the hardware of the device.
But inferus's suggestion is the best that can be offered.
Just restart the device in a pitch black room, if the black parts are nearly perfectly black, it is AMOLED, if light is spilling out from the black screen, it is SLCD.
liam.lah said:
Without a comparison device it is hard, but there is a clear difference between the two. I can't think of anything you can find information wise on the hardware of the device.
But inferus's suggestion is the best that can be offered.
Just restart the device in a pitch black room, if the black parts are nearly perfectly black, it is AMOLED, if light is spilling out from the black screen, it is SLCD.
Click to expand...
Click to collapse
Right, then I guess it AMOLED, im screwed
What's wrong with AMOLED? It's not without it's flaws, but it is a beautiful screen.
liam.lah said:
What's wrong with AMOLED? It's not without it's flaws, but it is a beautiful screen.
Click to expand...
Click to collapse
samsung cant make enough of the amoled displays
liam.lah said:
What's wrong with AMOLED? It's not without it's flaws, but it is a beautiful screen.
Click to expand...
Click to collapse
nothing wrong with it. yet.
I just read many people having a burn-in of their notification bar. thus the attitude.
xm0is3sx said:
samsung cant make enough of the amoled displays
Click to expand...
Click to collapse
Thats not a problem to everyone who already has one though.
Wonderboy1 said:
nothing wrong with it. yet.
I just read many people having a burn-in of their notification bar. thus the attitude.
Click to expand...
Click to collapse
Yeah, if i check out fastboot, i can see a small amount of burn in on the notification bar, that is the only time i can see it. If you have root, i suggest getting a dark notification bar, then it won't happen.

[Q] Faint grey lines across screen.

Picked up my HTC One today and loving it so far, except I've noticed one thing - faint grey lines running across the screen, most notable against a white background (my attention was drawn to them in 'settings').
Others have reported it with no real conclusions being drawn:
http://forum.xda-developers.com/showthread.php?t=2241829
http://forum.xda-developers.com/showthread.php?t=2241819
Any idea what these are, are they the norm and what causes them? Should I attempt to swap it?
Thanks for any help.
How faint? Could be the touch-sensor.
catachresistant said:
How faint? Could be the touch-sensor.
Click to expand...
Click to collapse
I'm not sure how to describe how faint they are, they're not hugely noticeable and appear evenly spaced.
I think your seeing the backlight lines ..... which you notice lets for e.g when you open chrome browser to an emplty white page. right?
Same lines as keyboard flickering that you see out the corner of your eye? I feel like I'm trying to catch the elusive Bigfoot catching the keyboard flicker, but it never happens when I glaringly stare at the keyboard!
Sent from my HTC One using xda premium
insomnia said:
I think your seeing the backlight lines ..... which you notice lets for e.g when you open chrome browser to an emplty white page. right?
Click to expand...
Click to collapse
Yeah, I can notice them fairly well on a white page in Chrome. Is it normal, or a defect?
Thanks.
normal for back lit screens .... this is one reason i miss Amoled ..... deep blacks and no back light unevenness.
You see these stupid faint lines on $2k retina macbook pro too !
born_fisherman said:
Same lines as keyboard flickering that you see out the corner of your eye? I feel like I'm trying to catch the elusive Bigfoot catching the keyboard flicker, but it never happens when I glaringly stare at the keyboard!
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
I don't know what the keyboard flickering is..and if it exists I certainly don't want to be enlightened about it!
insomnia said:
normal for back lit screens .... this is one reason i miss Amoled ..... deep blacks and no back light unevenness.
You see these stupid faint lines on $2k retina macbook pro too !
Click to expand...
Click to collapse
Right okay, they're not so much a hindrance I just wanted to make sure it wasn't an issue with my device alone. Thanks for the help .
I do believe this is the backlight lines as mentioned above. I noticed this once while outside on a sunny day while checking for scratches, not visible on regular use though.
born_fisherman said:
Same lines as keyboard flickering that you see out the corner of your eye? I feel like I'm trying to catch the elusive Bigfoot catching the keyboard flicker, but it never happens when I glaringly stare at the keyboard!
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
man i thought it was my eye! lol i did notice the keyboard flicker once or twice. did not pay much attention as I was sleepy and I thought it was my eye
I have this too, it shows clearly when I'm in a white page or white color background. I hope that this is normal like someone else mentioned that this is just lcd backlight not just some batch. I hate to go through the hassle of calling them up and return it.
please post here if you have these issue too, so just to verify that this is normal.
ebrn01 said:
I have this too, it shows clearly when I'm in a white page or white color background. I hope that this is normal like someone else mentioned that this is just lcd backlight not just some batch. I hate to go through the hassle of calling them up and return it.
please post here if you have these issue too, so just to verify that this is normal.
Click to expand...
Click to collapse
Yeah on a white background I have the feint grey-ish lines. I think it's the digitiser.
Huh, interesting! I've never seen that before specifically looking for it but yeah, there they are. Boy are they faint though... Like you have to really look for them and have a PURE white background (for mine at least)
They do indeed correspond perfectly to the digitizer lines I was looking at on my phone earlier today ironically! If you tilt the phone on an angle under bright sun light you'll see the horizontal lines of the digitizer under the glass which match the locations. I can't imagine them being related to the backlight though because you can't see the physical structure behind the LEDs when they're on. Try seeing the back inside of a light bulb when it's on ).
Worry not I'd say.
Sent from my HTC One using xda app-developers app
Xerro-Five said:
Huh, interesting! I've never seen that before specifically looking for it but yeah, there they are. Boy are they faint though... Like you have to really look for them and have a PURE white background (for mine at least)
They do indeed correspond perfectly to the digitizer lines I was looking at on my phone earlier today ironically! If you tilt the phone on an angle under bright sun light you'll see the horizontal lines of the digitizer under the glass which match the locations. I can't imagine them being related to the backlight though because you can't see the physical structure behind the LEDs when they're on. Try seeing the back inside of a light bulb when it's on ).
Worry not I'd say.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Basically it's nothing to worry about. It's a small disturbance which is needed for your touch screen. If only they could intergrade this better like AMOLED screens do .
Definitely NOT a deal breaker!
Amrut223 said:
Basically it's nothing to worry about. It's a small disturbance which is needed for your touch screen. If only they could intergrade this better like AMOLED screens do .
Definitely NOT a deal breaker!
Click to expand...
Click to collapse
It's definitely a deal breaker for me, I never had this kind of problem with my past phones that I used, including Iphone 4, iphone 5, GS2, GS3 and Galaxy note 1. They all have beautiful perfect screen, no smudge like brownish or grayish line and never have any problem on hardware side whatsoever.
Only with HTC One that I exchanged 3 time and still have the same problem and come with an addition of stuck pixel. Don't get me wrong, I truly love this phone, but this is too much for me, I feel like going backward if I were to use this phone daily and pretend that it's normal. they need to do something with their QA until then I'm done with HTC.
For those who are seeing these grey lines, how are they oriented on your screens? Mine has diagonal lines across the entire screen, which seems really odd to me. They're especially visible on white and light backgrounds. They almost look like fingerprints, excpet that they're under the screen surface...
The thing is, this is my second One (returned the first due to stuck pixels) and I never noticed lines like these on the first one, even though I scoured the screen very closely looking for dead/stuck pixels.
Orcastar said:
For those who are seeing these grey lines, how are they oriented on your screens? Mine has diagonal lines across the entire screen, which seems really odd to me. They're especially visible on white and light backgrounds. They almost look like fingerprints, excpet that they're under the screen surface...
The thing is, this is my second One (returned the first due to stuck pixels) and I never noticed lines like these on the first one, even though I scoured the screen very closely looking for dead/stuck pixels.
Click to expand...
Click to collapse
The are horizontal lines. The thing is when you are looking for a dead pixel you will not notice the lines. Look under a bright light you will see the touch sensor under the glass .
I can't see any lines on a white background. Digitiser lines are visible, barely, in bright sunlight at really harsh angles. I'd take this over the burn in and ghosting present on all AMOLED screens including the GS4 , any day of the week.
---------- Post added at 11:13 AM ---------- Previous post was at 11:11 AM ----------
ebrn01 said:
It's definitely a deal breaker for me, I never had this kind of problem with my past phones that I used, including Iphone 4, iphone 5, GS2, GS3 and Galaxy note 1. They all have beautiful perfect screen, no smudge like brownish or grayish line and never have any problem on hardware side whatsoever.
Only with HTC One that I exchanged 3 time and still have the same problem and come with an addition of stuck pixel. Don't get me wrong, I truly love this phone, but this is too much for me, I feel like going backward if I were to use this phone daily and pretend that it's normal. they need to do something with their QA until then I'm done with HTC.
Click to expand...
Click to collapse
If you never had screen issues on SGS2 and SGS3, as well as galaxy note 1, then you are extremely lucky, and now you are extremely unlucky to have issues with the ONE. Burn in and ghosting is present on all samsung amoled displays.
Amrut223 said:
The are horizontal lines. The thing is when you are looking for a dead pixel you will not notice the lines. Look under a bright light you will see the touch sensor under the glass .
Click to expand...
Click to collapse
Yeah, that's different from the issue I'm having then. The lines I'm seeing on my screen are visible on bright backgrounds and like I said, they're diagonal.

Sharp screen with visible lines

just had 2 htc ones both has sharp screen and both lines side to side from bottom to top do they go away after while or shall i return
Anyone? Is this a bad digitizer or normal
Probably a bad digitizer. My Sharp panel has no lines anywhere.
ArmedandDangerous said:
Probably a bad digitizer. My Sharp panel has no lines anywhere.
Click to expand...
Click to collapse
no not in normal circumstances. its if you put under sunlight and looked carefully
cihanleanne said:
no not in normal circumstances. its if you put under sunlight and looked carefully
Click to expand...
Click to collapse
I'll try when it's daytime. 4.20am here now
ArmedandDangerous said:
I'll try when it's daytime. 4.20am here now
Click to expand...
Click to collapse
turn phones screen of from hold nomal tilt backwards
cihanleanne said:
turn phones screen of from hold nomal tilt backwards
Click to expand...
Click to collapse
Digitizer has aligned dots that look like lines when you turn the screen off and put it in the sunlight you can easily notice them, it's absolutely normal
Tabtoub said:
Digitizer has aligned dots that look like lines when you turn the screen off and put it in the sunlight you can easily notice them, it's absolutely normal
Click to expand...
Click to collapse
Thanks but this is the first time i have ever seen on any phone
cihanleanne said:
Thanks but this is the first time i have ever seen on any phone
Click to expand...
Click to collapse
I noticed those dots in my One X and I saw somewhere in the net that it was for the touch to work properly, don't know if we are talking about the same thing though
Tabtoub said:
I noticed those dots in my One X and I saw somewhere in the net that it was for the touch to work properly, don't know if we are talking about the same thing though
Click to expand...
Click to collapse
like those very visible
http://forum.xda-developers.com/showpost.php?p=41541914&postcount=382
am i the only one
atached photo
here
Normal...
Sent from my HTC One using xda app-developers app
That's very normal all LCD screens have that it's just the HTC One and previous HTC One series devices had their LCD displays glued on the digitizer now so it is very obvious when viewed on a certain angle.
Riyal said:
That's very normal all LCD screens have that it's just the HTC One and previous HTC One series devices had their LCD displays glued on the digitizer now so it is very obvious when viewed on a certain angle.
Click to expand...
Click to collapse
Thanks mate but ist that bad i didnt have this with other HTC Ones Only Sharp screen
Those without the lines might be a defective unit then... If you can't see the line it only meant that there's a gap between the digitizer and the LCD which should not be
Riyal said:
Those without the lines might be a defective unit then... If you can't see the line it only meant that there's a gap between the digitizer and the LCD which should not be
Click to expand...
Click to collapse
you mean it should have glued to screen
How can you tell what display you have. I can't locate this info.
Sent from my HTC One using xda premium
Android_Noob_2k12 said:
How can you tell what display you have. I can't locate this info.
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
http://forum.xda-developers.com/showpost.php?p=39466772&postcount=5 this is how and this is the thread http://forum.xda-developers.com/showthread.php?t=2202869

Screen Stripes while screen off

The other day I was sitting in front of my computer with my One beside me. I checked my phone, turned the screen off and tried to put it away.
In the putting away process, the lighted computer monitor was reflected on my One's screen (which was off and black then), and I noticed horizon stripes on the One's screen.
I put some pictures below to help you guys understand how I got it, though the stripes are not that easy to be caught with my iPad. But you should be able to identify the stripes if you check out the silver part of the reflection.
(Damn, the pictures are upside down)
It is more like a manufacturing process rather than an issue, and the stripes are totally invisible when I use the phone, they are even barely visible under sun lights while the screen is off, however, pretty easy to notice in front of my LCD monitor though.
Again, it is totally no issue for me (and for anybody else I think, because I do not seem to find a thread about this on XDA or Google). I love my One, it is gorgeous and a piece of art. :victory:
I create this thread just to see if anybody else had ever noticed these stripes, or if I am the only "lucky" guy.
FYI, mine is US 32G unlocked model
there is already thead for this its bad digitiser http://forum.xda-developers.com/showthread.php?t=2306948
cihanleanne said:
there is already thead for this its bad digitiser http://forum.xda-developers.com/showthread.php?t=2306948
Click to expand...
Click to collapse
Thanks. The word digitiser really made that thread hard to find. Your picture looks much nicer.
cihanleanne said:
there is already thead for this its bad digitiser http://forum.xda-developers.com/showthread.php?t=2306948
Click to expand...
Click to collapse
It's the digitiser, I'm not sure what's bad about it.
There's nothing bad about it. It's normal. On the Xperia Z it is a Grid of dots that are easily visible in light even while the screen is on. Neither phone is broken, and you can't see it on the One unless you really look close on an extremely silly angle.
biffsmash said:
There's nothing bad about it. It's normal. On the Xperia Z it is a Grid of dots that are easily visible in light even while the screen is on. Neither phone is broken, and you can't see it on the One unless you really look close on an extremely silly angle.
Click to expand...
Click to collapse
Xperia Z has sensor on lens
cihanleanne said:
Xperia Z has sensor on lens
Click to expand...
Click to collapse
oh its you again..
ITS NORMAL...
OK?
http://www.ifans.com/forums/threads/how-the-touch-screen-works.83706/
IINexusII said:
oh its you again..
ITS NORMAL...
OK?
http://www.ifans.com/forums/threads/how-the-touch-screen-works.83706/
Click to expand...
Click to collapse
do you know what is in cell touch or sensor on lens is
Well there's at least 3 of these threads actually lol. And yes it's the digitizer. Every phone will have this to some degree but they don't all have the same pattern. Maybe you'll hate me after I tell you this but you can see them very faintly when the screen is on with a pure white background That's what the other threads were about. Not a big deal at all though (you and most didn't even notice them did you? )
Sent from my HTC One using xda app-developers app
Duplicate thread. Closed

Strange horizontal lines in HTC One screen.

Hey there,
I just noticed that on my 2 day old HTC One (FA35FW9#####, HTC_E11) has strange horizontal line on the screen. Even when it's turned off. It's visible on dark colours (black) when the screen is on. It's annoying. I tried to take a picture of it, but i don't have a lens that will focus on it. It looks like a solar panel of sorts.
Am I the only one that has this weird hardware issue, or is it well known?
regards,
X
Xeperu said:
Hey there,
I just noticed that on my 2 day old HTC One (FA35FW9#####, HTC_E11) has strange horizontal line on the screen. Even when it's turned off. It's visible on dark colours (black) when the screen is on. It's annoying. I tried to take a picture of it, but i don't have a lens that will focus on it. It looks like a solar panel of sorts.
Am I the only one that has this weird hardware issue, or is it well known?
regards,
X
Click to expand...
Click to collapse
Mine definitely has this, I didn't notice it until today outside in the sun. I don't see it at all when the screen is on though.
Hi,
I also see this on my HTC One grid when the display is lit on a black background and there is sun. Is it normal, everyone does it ? Or is it a fault and should it change ?
It's on mine as well...can see it under a very bright light...but not normal conditions...... Think it's the digitizer !???
Sent from my HTC One using xda app-developers app
I believe it is, I have smaller ones on the hox to....
Sent from my HTC One using xda premium
I think its just the screen. I get it under sunlight when the screen is black. Little annoying but i'll live Anyone else with this?
I find they look more like blocks though...
Do a quick search of the forums. There's MANY of this exact topic, and all have been resolved.
It is the digitizer by BTW...
Sent from my HTC One using xda app-developers app
Hi,
Thank you for your answers. So what is normal ?
Because I saw two other HTC One grid and it was much less visible than on mine, we only see screen off when the mine can be seen when the screen is turned on if the sun on the screen.
Do you think he should return it under warranty ?
jeoffrey said:
Hi,
Thank you for your answers. So what is normal ?
Because I saw two other HTC One grid and it was much less visible than on mine, we only see screen off when the mine can be seen when the screen is turned on if the sun on the screen.
Do you think he should return it under warranty ?
Click to expand...
Click to collapse
Apparently the screens made by sharp have more visible lines than the ones made by JDI, but there's no way to know which is which without running an app to retrieve the information (or maybe viewing the screen under sunlight ). I can see the lines on mine but since I don't look at the screen when it's off I don't really care about them. You'll never find one where the digitizer is invisible, and buying a One is gambling on getting a good one vs build quality issues, so if that's all that's wrong I'd just hold on to it if I were you.
Sent from my HTC One using xda app-developers app
Horizontal lines approx 2mm apart are visible on mine too when screen is off...Noticed after 3 days i got it and was not sure if m i the only one who got it, untill i found this thread. I dont mind those lines if they are there, but it doesn't call for alarm right??
Same
I've had this on two HTC Ones, so I think its normal. I also found that its only really visible when the screen is off.
anotherone10 said:
I've had this on two HTC Ones, so I think its normal. I also found that its only really visible when the screen is off.
Click to expand...
Click to collapse
Same here. Maybe because the pixel technology... Someone better in techs can say maybe.
Also if am right there is same question and discussion about that.
Cheers
Sent from my HTC One using xda app-developers app
Just the digitiser in the screen. It is visible on all HTC Ones but, as said previously, a little easier to see on the Sharp panels.
Nothing to worry about.
Sent from my HTC One using xda app-developers app
Yeah i just noticed mine today when i was outside in the sun... :/
I just noticed this on my way to work this morning, now I can see it almost all the time whenever the screen is off or has a dark backround, for example I see it with the phone laying flat on my desk directly in front of me, what I would consider a normal viewing angle with the screen off or on with a dark background.
my phone is only 11 days old should I contact my carrier regarding this??, its kind of annoying.
Dynomutt said:
I just noticed this on my way to work this morning, now I can see it almost all the time whenever the screen is off or has a dark backround, for example I see it with the phone laying flat on my desk directly in front of me, what I would consider a normal viewing angle with the screen off or on with a dark background.
my phone is only 11 days old should I contact my carrier regarding this??, its kind of annoying.
Click to expand...
Click to collapse
No, it's normal and not annoying. You shouldn't be able to see it if you're looking directly at the phone.
BenPope said:
No, it's normal and not annoying. You shouldn't be able to see it if you're looking directly at the phone.
Click to expand...
Click to collapse
Thanks for the reply, it does bug me a bit like but I guess I could live with it.
It is quite easily noticible from slight angles but not if I am looking at phone straight on. I have a couple of friends with the same phone, I will check theirs to see how visible it is on their handsets.
Want to get even more irritated with it? Pull up a white background, like in the text message app, stare really intensely at it, and you can see the lines very faintly and what appears to be a texture similar to cloth, not a smooth-like-paint texture that would be ideal.
Once you notice it, you'll always see it. Lol. Have a nice day!
ingenious247 said:
Want to get even more irritated with it? Pull up a white background, like in the text message app, stare really intensely at it, and you can see the lines very faintly and what appears to be a texture similar to cloth, not a smooth-like-paint texture that would be ideal.
Once you notice it, you'll always see it. Lol. Have a nice day!
Click to expand...
Click to collapse
OMG you bastard! :laugh:
I just noticed that my ps vita also has these lines, but it's a grid instead of just horizontal lines. Different screen tech but similar digitizer I suppose. I chuckled a bit when I saw it for the first time
Sent from my HTC One using xda app-developers app

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