No Sprint Service After Avatar ROM - Sprint HTC One (M7)

So there it is, I was on CleanROM. did a wipe and rooted with Avatar rom and when I booted in, I set up wifi. installed some apps. then the sd card was messed up. it wouldn't find my pictures or music, so i copied those portions of the sd card and moved them, it asked if I wanted to overwrite and I said yes. I think this is where I screwed myself.
Cause now i have no sprint service at all. Anyone know how to get it back.

Ok so if this helps,I have reverted back to stock. Was on phone with Sprint and HTC and neither of them could fix it. Even tried taking out the SIM and put back in.
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coyote81 said:
Ok so if this helps,I have reverted back to stock. Was on phone with Sprint and HTC and neither of them could fix it. Even tried taking out the SIM and put back in.
Sent from my HTCONE using Tapatalk 4
Click to expand...
Click to collapse
I don't know if Sprint had you try this or not, but you can try to reset of your data profile. I went through similar issues you describe a while back and finally was able to restore service by doing so. I documented my results in this thread.
If that doesn't work, you can try the more drastic ##786# reset, but this one will wipe your phone so proceed with caution.
Good luck!

Yeah they had me do both of those. Neither worked though
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coyote81 said:
Yeah they had me do both of those. Neither worked though
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Click to expand...
Click to collapse
is it just data or phone service too?

It's both, and I tried the thread erikivy suggested and a no go.
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Related

Having trouble with dropped calls

Been having trouble with my phone dropping calls when it shows I have 2/3 bars. When I dial it takes a while to connect then it drops the call as soon as it connects...could this be my sim card? I have had the same card for at least three yrs. Currently I am running cog 4.1.1 with JJ4 modem. Thanks in advance...
Ryan
Sent from my SAMSUNG-SGH-I897 using XDA App
I had this happen on my Sony Ericsson phone before... possible is your sim. ATT sells them for $5 on their site. BUT then agaion ATT is craptastic like that.
Should I have to party for one since they never upgrade me when I got my phone upgrade...they should just give me one...
Sent from my SAMSUNG-SGH-I897 using XDA App
nugget68 said:
Should I have to party for one since they never upgrade me when I got my phone upgrade...they should just give me one...
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
Take it to an AT&T store, tell them you have bad reception and dropped calls. They will swap it for free.
Hold up, just before you do that.
nugget68, did you backup and restore everything when you went on to Cognition?
(i.e. you restored all your data via Titanium Backup when you first went on to Cognition).
venomio said:
Hold up, just before you do that.
nugget68, did you backup and restore everything when you went on to Cognition?
(i.e. you restored all your data via Titanium Backup when you first went on to Cognition).
Click to expand...
Click to collapse
i used TiB for my apps but did not restore system data or anything, i thought it would mess it up if i did...
Well, one quick thing I'll get you to try is...
Go into TiB and you should see 'Phone 1.0' in green text (if I remember properly, as a system file). Click into it, and press 'Wipe Data'.
It's worth a try, it helped me fix a similar issue for someone before.
I will try this and report back in a few days, thanks...
Sent from my SAMSUNG-SGH-I897 using XDA App
This didn't work, I contacted att and they are sending me a new sim card, hopefully that will help...
Sent from my SAMSUNG-SGH-I897 using XDA App

ARHD 10.1 Help with constant data switching

Maybe someone can help me. Clean flashed to ARHD 10.1 a week ago and am having an issue with constantly dropping my data connections. My phone is pretty much constantly going from LTE to 4g to no data connection when not on WiFi. I'm on AT&T. Anything I can do? I'm not a pro at anything beyond basic Rom flashing. Thinking of just going back to stock. Thanks for any help!
Sent from my HTC One using xda app-developers app
what is arhd?
BAMxi said:
Maybe someone can help me. Clean flashed to ARHD 10.1 a week ago and am having an issue with constantly dropping my data connections. My phone is pretty much constantly going from LTE to 4g to no data connection when not on WiFi. I'm on AT&T. Anything I can do? I'm not a pro at anything beyond basic Rom flashing. Thinking of just going back to stock. Thanks for any help!
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Is this a dev edition phone or ATT phone?
Originally Posted by BAMxi
Maybe someone can help me. Clean flashed to ARHD 10.1 a week ago and am having an issue with constantly dropping my data connections. My phone is pretty much constantly going from LTE to 4g to no data connection when not on WiFi. I'm on AT&T. Anything I can do? I'm not a pro at anything beyond basic Rom flashing. Thinking of just going back to stock. Thanks for any help!
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Is this a dev edition phone or ATT phone?
Click to expand...
Click to collapse
It's an ATT phone.
Sent from my HTC One using xda app-developers app
BAMxi said:
It's an ATT phone.
Sent from my HTC One using xda app-developers app[/QUOTE
I had this happen before. I turned off my HTC One, used the SIM tool, removed the SIM and reinserted the SIM and it fixed my data issues. Maybe that'll work. Hope that helps.
Edit: I did this to fix a data connectivity issue on my HTC One when I flashed an RUU.
Click to expand...
Click to collapse
igglesphilsfan said:
BAMxi said:
It's an ATT phone.
Sent from my HTC One using xda app-developers app[/QUOTE
I had this happen before. I turned off my HTC One, used the SIM tool, removed the SIM and reinserted the SIM and it fixed my data issues. Maybe that'll work. Hope that helps.
Edit: I did this to fix a data connectivity issue on my HTC One when I flashed an RUU.
Click to expand...
Click to collapse
Thanks. I gave this a try and am still having the issue. WiFi works fine, though. Maybe I'll just try another Rom.
Click to expand...
Click to collapse
I just flashed the newest version of ARHD (that's android revolution HD, for the person who asked) 10.2 and don't seem to be having the issue anymore. I'm not sure if it had something to do with only being able to select the international version during Aroma install on 10.1, or what was going on. Might have also been a combination of things. At any rate, i figured I'd post in here, as I'm trying to get my post count up, so I can post in forums actually dedicated to the Roms. Cheers, everyone! :good:
ha! I'm doing the same thing. This is what I get for getting an iPhone. Glad you got it squared away.
Sent from my HTC One using xda app-developers app
igglesphilsfan said:
ha! I'm doing the same thing. This is what I get for getting an iPhone. Glad you got it squared away.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Haha I also came from iPhone to the HTC One. I'm seeing a lot of former iPhone guys on here. I always said that the day an android phone had the build quality of the iPhone, I was switching. And here I am!

[Q] No 4G LTE after SIM error

Hey guys,
I work at Sprint and my technicians and myself cannot figure this out. So I thought I would reach out to you guys!
I had 4G flawlessly on my phone for the first few weeks I had it. One day I got a SIM error that read something like this, "No SIM Card: 4G LTE will not work as SIM/UICC is reinserted". I popped out the little SIM card, wiped it off, and the phone read it and the error went away. Since then I have not had a single connection to 4G LTE.
All of our demo phones are on 4G lte as well as my girlfriends phone at home. I am constantly in 3G or 1X. Any advice would be great
Things I have already tried....
1. Updated profile/prl
2. Reprovisioned phone using ##72786#
3. Toggled settings using *#*#4636#*#*
4. Wiped and installed a new ROM
5. Played around with SIM card slot and rebooting phone
I am going to try a new UICC sim if we have one around the store...if that doesn't work im out of ideas!
I have no suggestions, but I have had the same exact problem the past couple of weeks. I got the error, but I didn't even pop the SIM card out. I just put the phone in airplane mode like I usually did when I got the error. When I took it out of airplane mode, my 4g was gone and it has not come back. I have checked all settings and I can't come up with anything. I also RUU'd back to stock just to make sure. Still no sign of 4g.
Let me know if replacing your sim does the trick, because this has been driving me crazy.
By the way, I know it is the phone and not just sprint messing with the towers or something, because my wife's evo 4g lte is on 4g all the time.
Sent from my HTCONE using xda premium
I read somewhere that your SIM ID and your UICC ID have to match, don't know if it's true, but go to settings - about - phone identity to check it out
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pwgerhardt said:
Hey guys,
I work at Sprint and my technicians and myself cannot figure this out. So I thought I would reach out to you guys!
I had 4G flawlessly on my phone for the first few weeks I had it. One day I got a SIM error that read something like this, "No SIM Card: 4G LTE will not work as SIM/UICC is reinserted". I popped out the little SIM card, wiped it off, and the phone read it and the error went away. Since then I have not had a single connection to 4G LTE.
All of our demo phones are on 4G lte as well as my girlfriends phone at home. I am constantly in 3G or 1X. Any advice would be great
Things I have already tried....
1. Updated profile/prl
2. Reprovisioned phone using ##72786#
3. Toggled settings using *#*#4636#*#*
4. Wiped and installed a new ROM
5. Played around with SIM card slot and rebooting phone
I am going to try a new UICC sim if we have one around the store...if that doesn't work im out of ideas!
Click to expand...
Click to collapse
have you check to see if your phone is on cdma/lte, cause it happen to me once that i reset the phone and it was on cdma only
HTC ONE
luisrod03 said:
have you check to see if your phone is on cdma/lte, cause it happen to me once that i reset the phone and it was on cdma only
HTC ONE
Click to expand...
Click to collapse
yes I already tried that as well
I'm assuming the phone's not rooted, but any chance you might be able to flash new radio software?
pwgerhardt said:
yes I already tried that as well
Click to expand...
Click to collapse
I had that issue also but I popped the out the sim and back in then reboot. I have 4g again but under my mobile data I have network set to automatic.
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http://techwalls.com/no-sim-card-error-on-htc-one/
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pelon90005 said:
http://techwalls.com/no-sim-card-error-on-htc-one/
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Click to expand...
Click to collapse
Yeah I did the tape fix. It got rid of the errors but still no 4g
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pelon90005 said:
http://techwalls.com/no-sim-card-error-on-htc-one/
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Click to expand...
Click to collapse
Im not getting the "no sim" error anymore. I never got it again after the first time I popped it in and out. Im just getting no 4G after fixing it.
Rirere said:
I'm assuming the phone's not rooted, but any chance you might be able to flash new radio software?
Click to expand...
Click to collapse
The phone is rooted. I don't think there are any other radios out for this device yet though. Thanks for your reply though
I'm a Sprint Tech and do not have an answer currently for you guys as I have been receiving this error as well and only just found this thread. Will try to research tomorrow and see if I can find an answer. I only received this message once as of yesterday and it went away seconds later. Tonight it reappeared and is sticking. Under app info it shows this is the Phone app that is sending out this notification. There is a possibility if you force close the app and then disable notifications for it that this error may go away; however, I'm not sure what other notifications we would consequently loose. Current corporate PRL is 55015 and I am running Viper 1.0.3 with stock kernel. I am wondering if this has to do with refreshing your PRL because I did not notice it until I requested it from Updates two days ago even though the actual PRL version number did not change.
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What about running a RUU
http://goo.im/devs/joeykrim/m7_wls/m7_wls_1.29.651.7_decrypted.zip
ITS NOT .10 but u could just update after. See if it works.
If ur rooted use this
http://www.androidfilehost.com/?fid=22979706399752930
Its .10
Try it
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Already ran RUU. No dice. Took it to a Sprint store and they replaced the SIM card. Still no dice. I'm starting to think it's the radio itself.
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Damn. We seriously dont have radio img's yet? I thought the RUU flashes the radio.
Sent from my HTCONE using xda premium
i have the same problem. i went to sprint today and asked if they knew anything. with out missing a beat he says oh you just need to take your sim card out and wipe it off with alcohol really well. is he lying to me or is he being serious to me?
Rally187 said:
i have the same problem. i went to sprint today and asked if they knew anything. with out missing a beat he says oh you just need to take your sim card out and wipe it off with alcohol really well. is he lying to me or is he being serious to me?
Click to expand...
Click to collapse
I doubt it will work but let us know if it works for you. A brand new SIM didn't work for me so I'm not too hopeful about it.
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tristandespain said:
I doubt it will work but let us know if it works for you. A brand new SIM didn't work for me so I'm not too hopeful about it.
Sent from my HTCONE using xda premium
Click to expand...
Click to collapse
yea that sh!t didnt work at all. this seems really stupid to me that our phone is having this issue what could be causing this why would the sim card mess it up?
Ok so the consensus is, this seems really stupid too but its the only thing I can figure, the SIM is loose. If you eject your HTC One Micro Sim and place a small piece of scotch tape on the reverse side of the connector, this gives the card just enough volume, when reinserted to consistently maintain contact with the reader as the SIM tray is simply too big and is allowing the phone to believe there is actually no SIM card inserted when the connection is detected as broken. Suppose this also explains the inconsistencies in various user experiences since we all have different handling habits. Any one else want to wager to guess why this problem is so intermittent?
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my friend who works at bb hooked me up with another sim. im taking it to sprint tomorrow and see if they can do anything. my friend said he could swap for a new htc one as well. i would have to pay 30 bones though.

[Q] Call Problems CM10.1.3-RC

Flashed cm10.1 release candidate today. Everything seemed fine, then I discovered I wasn't receiving calls and wasn't able to make calls either. Anybody have any similar issues? Anyone have any suggestions as to what I may have done to cause this or if there are any settings I may need to change? Please help. Thanks in advance.
I literally just had this problem and spent the past 5 hours with useless tech support.
Don't call Sprint tech support, they just end up doing something on their end that makes you lose your texting and data, too. They ****ed me so hard I have to go into a repair center.
I can't even get another phone correctly activated in the meantime to use as a placeholder.
I'm just as lost as you are, too.
Try ##786# menu and reset. Make sure you are in a good signal area, this will do hands free activation and update prl.
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Konfuzion said:
Try ##786# menu and reset. Make sure you are in a good signal area, this will do hands free activation and update prl.
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
The problem with trying that is the phone number and MSID fields are now blank, and going into the other dialer menu ##221542# and setting them that way doesn't stick past the reboot it forces when you try and apply those.
Maybe try following this thread
http://forum.xda-developers.com/showthread.php?p=45055982
Sent from my HTCONE using xda app-developers app
Tried that a couple different times with a couple different tech support reps, each time the phone number and MSID don't stick afterwards.
Sorry I tried, I don't have any other ideas. Hopefully someone else can help.
Sent from my HTCONE using xda app-developers app
My older phone is finally activated (took well over an hour for calls and data to come back to it, by far the longest I've ever seen a phone take). So at least I have a phone again.
Good luck OP, I'm going to visit a Sprint store tomorrow to see what they say. Report back in on whatever it is you try and what you find does/doesn't work.
Did you try set ril.class to HTCCDMAQUALCOMMRIL in the build.prop
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david279 said:
Did you try set ril.class to HTCCDMAQUALCOMMRIL in the build.prop
Sent from my One using Tapatalk 4
Click to expand...
Click to collapse
I couldn't seem to find that line but I'll look for it again after work. What line is it numerically and what exactly does the line say?
Sent from my XT897 using Tapatalk 2
ro.telephony.ril_class
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david279 said:
ro.telephony.ril_class
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Click to expand...
Click to collapse
Thanks, I'll report back in 4-5 hours.
Sent from my XT897 using Tapatalk 2
Yeah, I just read through the entire thing, that line is missing. I'll add it in and see what changes.
Posting again instead of editing for the sake of the bump.
Let me know if this works for you. This is driving me crazy.
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jmlape said:
Let me know if this works for you. This is driving me crazy.
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Click to expand...
Click to collapse
It didn't do anything. I'm heading to a Sprint store right now.
Sent from my XT897 using Tapatalk 2
Back from the Sprint store, the rep I had happens to be a flasher like one of us. I explained to him what had happened and he got right to ordering me a new phone after a $50 deductible.
So, OP, we were both SOL. The MSID had gotten corrupted (similar to how in the early days of the Galaxy S3, it had a chance to lose its ESN) and couldn't be re-written. Only thing to do is get a replacement.

WiFi problem

Hey all. I just got this phone yesterday and went through s-off process. Idk if the problem was present before or not, but my WiFi and 3G keep turning off/resetting. I thought it was a kernel issue but returned to stock and it still does it. Anyone have any ideas? Maybe ruu to stock?
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Seems to be related to the update.
Sent from my HTCONE using xda app-developers app
U thought so too, but I called Sprint and the guy did something and it fixed it. It was part of the profile update. I returned to stock before calling and had to get off stock afterwards. But flashing the recovery img to twrp broke the fix.
My phone constantly booted into trying to activate, now it tries prl updates. I got my phone on Amazon, and they are sending me a replacement. Idk what's wrong with this thing
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southernstyle said:
U thought so too, but I called Sprint and the guy did something and it fixed it. It was part of the profile update. I returned to stock before calling and had to get off stock afterwards. But flashing the recovery img to twrp broke the fix.
My phone constantly booted into trying to activate, now it tries prl updates. I got my phone on Amazon, and they are sending me a replacement. Idk what's wrong with this thing
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
Sprint fixed the WiFi dropping and signal fluctuations remotely?
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zaaye said:
Sprint fixed the WiFi dropping and signal fluctuations remotely?
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Click to expand...
Click to collapse
Lol, I guess it did sound like that, but in a way yea. It was actually my phone is in a constant state of not being activated. Idk if it's something I did while going s-off or what, but the phone tries to connect to 4G and there is no 4G coverage here. If I manually put my phone in 3G only, it works. I get intermittent drops in 3G followed by recycling of WiFi. When the guy at sprint had me update my profile, it auto reset. So he must have sent some special code in that update. Then it worked. So I did what anyone else would have done, and flashed a new ROM. In the process of flashing the recovery to twrp, I rebooted without flashing a new ROM and it was broken again.
So I called Amazon and requested a replacement. Hopefully it was just a hardware issue. Plus the camera had the purple bug. I couldn't take a usable photo unless it was outside during the day

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