Database Develop

vivid lte issues

I have a vivid that I've been through hard times with. Went crazy for ics and bricked it for half a month. Then switched to iPhone.. now back to vivid with ics but no LTE. Originally the problem was that I had iPhone imei on the account but not anymore. Just doesn't work unless I use alternate apn settings. Any ideas?

richard head said:
I have a vivid that I've been through hard times with. Went crazy for ics and bricked it for half a month. Then switched to iPhone.. now back to vivid with ics but no LTE. Originally the problem was that I had iPhone imei on the account but not anymore. Just doesn't work unless I use alternate apn settings. Any ideas?
Click to expand...
Click to collapse
It is likely that you will have to manually setup the AT&T PTA apn (assuming you are with att as you mentioned Vivid and not Raider). The apn is usually the cause for the problem that you mentioned. Do a search in the forum and it will give you the apn settings that you need.

So I did add the PTA and LTE apps. I'm on stock Rom, ics, AT&T. And no LTE. Still. All I can use is hspa+ .
I'm kind of surprised nobody else has this problem. Stock Rom seems full of bugs to me.

I had this problem before. All I did was set up the at&t apn. Applied then turned on airplane mode then wait a little, turn it off. That didnt work the first time so I restarted. Are you in a LTE area?
Sent from my HTC Holiday using XDA

yeah dfw. I.will try doing a battery pull.

Did it work?
Sent from my HTC Holiday using XDA

same issue
I actually just bought my Vivid as well from eBay (supposedly new) and it came preloaded with ICS. I wasn't able to get any kind of internet connection with my old Atrix sim even though it showed 4G in the notification bar.
I went to an at&t store and they gave me a new sim and now the internet works but i'm definitely not getting the 4g lte icon or speeds of that nature via speedtest app.
I've tried both airplane mode and pulling the battery, with no results. I'm thinking of doing a hard reset now. *sigh*

richard head said:
I have a vivid that I've been through hard times with. Went crazy for ics and bricked it for half a month. Then switched to iPhone.. now back to vivid with ics but no LTE. Originally the problem was that I had iPhone imei on the account but not anymore. Just doesn't work unless I use alternate apn settings. Any ideas?
Click to expand...
Click to collapse
Are you in an area where lte is being offered?
Sent from my HTC Holiday using xda premium

And just to update, a hard reset didn't do anything.
I'm in San Francisco by the way. What's funny is that when i looked at the demo phone inside the at&t store, the icon for LTE wasn't on that screen either. That phone was running ICS as well.

aballz said:
And just to update, a hard reset didn't do anything.
I'm in San Francisco by the way. What's funny is that when i looked at the demo phone inside the at&t store, the icon for LTE wasn't on that screen either. That phone was running ICS as well.
Click to expand...
Click to collapse
Mine came with ICS & showed 4g lte when it is in range. you do need to have an LTE data plan for the apn to work to connect you up with LTE. I figured that one out the hard way. Call them up or browse online for the LTE dataplan of your liking.

aballz said:
And just to update, a hard reset didn't do anything.
I'm in San Francisco by the way. What's funny is that when i looked at the demo phone inside the at&t store, the icon for LTE wasn't on that screen either. That phone was running ICS as well.
Click to expand...
Click to collapse
I'm also in the bay area as well, within 2 miles of a LTE signal tower. Did you get a new SIM card when you got your Vivid? Because when I went to an AT&T store to upgrade my phone to Vivid, they had to give me a new SIM, because it was running LTE and that would not work if you have an older SIM, which at the time I had. So make sure you asked them for a new SIM card!
Never mind, just re-read the above post, you got a new SIM card. Sometimes it would happen for any kind of reason, I would just walk back into the AT&T store and ask for a new SIM or new Vivid

lamebmx said:
Mine came with ICS & showed 4g lte when it is in range. you do need to have an LTE data plan for the apn to work to connect you up with LTE. I figured that one out the hard way. Call them up or browse online for the LTE dataplan of your liking.
Click to expand...
Click to collapse
Yes, make sure you do have LTE specific data plan, as older data plans while work, will not allow you to connect to LTE data.

Make sure they gave you an LTE sim and that switch over the IMEI because my brothers had the same issue

My HTC One keeps roaming!

It started last night, the phone keeps roaming every minute or so, then goes back to normal. The signal is all over the place too, it goes from full bars to just one. My girlfriend's iPhone 5 is working fine. Is anyone else having the same problem
Sent from my HTCONE using xda premium

Nope, no issue here. You can set it to "home only" in mobile data> roaming so it doesnt jump back and forth.

x714x said:
Nope, no issue here. You can set it to "home only" in mobile data> roaming so it doesnt jump back and forth.
Click to expand...
Click to collapse
Thanks, I'll try that but I'll go drive around first, to make sure it's not a problem with a tower
Sent from my HTCONE using xda premium

I'm in sd area and having the same issue. Super erratic signal.

18th.abn said:
I'm in sd area and having the same issue. Super erratic signal.
Click to expand...
Click to collapse
I called sprint, the first time they said there were no outages, but a couple hours ago, my gf's iphone started saying extended, so I called back, they said the tower that's near my house is down (hopefully because it's getting LTE!!! :fingers-crossed: )
But I have to keep roaming on, otherwise I can't send or receive texts and calls, plus they said they won't charge me for roaming

alberto122509 said:
I called sprint, the first time they said there were no outages, but a couple hours ago, my gf's iphone started saying extended, so I called back, they said the tower that's near my house is down (hopefully because it's getting LTE!!! :fingers-crossed: )
But I have to keep roaming on, otherwise I can't send or receive texts and calls, plus they said they won't charge me for roaming
Click to expand...
Click to collapse
Just watch your mobile data usage while you're on extended coverage! I believe it's 300MB until they call you up.

If it's due to a tower outage, Sprint is generally more generous with the roaming usage limitations. They actually told me they would reimburse me for any minutes I went over due to not having unlimited mobile to mobile while roaming.
The tower by my house was down for over a week, and now it's finally back but with much poorer signal. It went down the same day it was slated for a 4G upgrade, so I guess the contractor bungled something.

kwolf said:
If it's due to a tower outage, Sprint is generally more generous with the roaming usage limitations. They actually told me they would reimburse me for any minutes I went over due to not having unlimited mobile to mobile while roaming.
The tower by my house was down for over a week, and now it's finally back but with much poorer signal. It went down the same day it was slated for a 4G upgrade, so I guess the contractor bungled something.
Click to expand...
Click to collapse
That's new info to me; certainly something to keep in mind. Service has generally been pretty good where I live, and the last time we had an outage, there weren't any cell towers functioning on any carrier in the area, so it was pretty moot.

18th.abn said:
I'm in sd area and having the same issue. Super erratic signal.
Click to expand...
Click to collapse
Yea they are rolling out Network Vision and 4G here pretty fast so your going to see issues in SD. I am also in SD and have towers on both sides of me getting upgraded and see issues every other week or so.

It started working again yesterday, and we got LTE today! I guess they were upgrading it
Sent from my HTCONE using xda premium

alberto122509 said:
It started working again yesterday, and we got LTE today! I guess they were upgrading it
Sent from my HTCONE using xda premium
Click to expand...
Click to collapse
I'm sure you don't mind quite as much now. My first LTE experience was at a corporate picnic near my house, and I have rarely been quite as confused as I was to see that little "4G" icon winking at me from the status bar.

I'm pretty sure it is a Phoenix thing. I have the same problem. My girlfriend has an iPhone, never has the connection problems I have. The research I've done seems to point to the fact that we have LTE phones in a non-LTE market; the phone struggles with this. When I was in Nashville the phone blew my mind. LTE, everything was blazing fast, no problems with call quality/drops.

Help my service is terrible!

Not sure what to do, know matter what I do, 3g is beat . Sprint said bring it in and they will switch phones, but I think it's a service problem and not my phone. Errrrrrrrr
Sent from my HTCONE using xda premium

if its a service problem, how could we do anything about that?
hold on, lemme climb your tower and boost it for you lol
jk

flex360 said:
hold on, lemme climb your tower and boost it for you lol
jk
Click to expand...
Click to collapse
Well since your gonna be climbing towers... I could use some signal love too!!

flex360 said:
if its a service problem, how could we do anything about that?
hold on, lemme climb your tower and boost it for you lol
jk
Click to expand...
Click to collapse
I thought you would have a magical code that I would type in my dial pad and make it all better lol
Sent from my HTCONE using xda premium

fierceeagle2003 said:
Not sure what to do, know matter what I do, 3g is beat . Sprint said bring it in and they will switch phones, but I think it's a service problem and not my phone. Errrrrrrrr
Sent from my HTCONE using xda premium
Click to expand...
Click to collapse
Just to make sure.
You do realize that Sprint is still rolling out their 4G LTE network. The 4G network has Sprint advertised since what, 2010? That's Wimax. It used a high 2500 Mhz frequency which couldn't penetrate buildings and burned battery.
Unfortunately, LTE devices like our own can't use Sprint's more widespread Wimax network. Rather, we are stuck with sparse LTE and terrible, terrible 3G.
So before you throw out your One and sue Sprint or whatever, just remember. LTE is still being deployed.

sauprankul said:
Just to make sure.
You do realize that Sprint is still rolling out their 4G LTE network. The 4G network has Sprint advertised since what, 2010? That's Wimax. It used a high 2500 Mhz frequency which couldn't penetrate buildings and burned battery.
Unfortunately, LTE devices like our own can't use Sprint's more widespread Wimax network. Rather, we are stuck with sparse LTE and terrible, terrible 3G.
So before you throw out your One and sue Sprint or whatever, just remember. LTE is still being deployed.
Click to expand...
Click to collapse
Sprint's 3G isn't half bad if you kick their stupid data proxies off in your EPST settings. Wimax however was and remains a terrible idea.

Rirere said:
Sprint's 3G isn't half bad if you kick their stupid data proxies off in your EPST settings.
Click to expand...
Click to collapse
Elaborate. I can barely do a google search half the time. Really kicking myself for not sticking with Tmo.

sauprankul said:
Elaborate. I can barely do a google search half the time. Really kicking myself for not sticking with Tmo.
Click to expand...
Click to collapse
It's not that hard. Here's the relevant thread. Definitely helped me out-- it's not a "miracle fix" but absolutely noticeable.
http://forum.xda-developers.com/showthread.php?t=2292530&highlight=epst
Getting LTE the next week helped too though. Hope you see it soon!

Rirere said:
Sprint's 3G isn't half bad if you kick their stupid data proxies off in your EPST settings. Wimax however was and remains a terrible idea.
Click to expand...
Click to collapse
Could you explain to me how to turn off those proxies you mentioned?

Varekai said:
Could you explain to me how to turn off those proxies you mentioned?
Click to expand...
Click to collapse
Please read my post above. If the thread there isn't clear I can help you further, but the info's already there for you.

Rirere said:
Please read my post above. If the thread there isn't clear I can help you further, but the info's already there for you.
Click to expand...
Click to collapse
Oh sorry, I had the reply page up from when it was first mentioned and hadn't refreshed it since, got distracted by the tv. My bad.

Varekai said:
Oh sorry, I had the reply page up from when it was first mentioned and hadn't refreshed it since, got distracted by the tv. My bad.
Click to expand...
Click to collapse
No prob.

Rirere said:
Getting LTE the next week helped too though. Hope you see it soon!
Click to expand...
Click to collapse
I may hold off on rooting my replacement, but probably not...
I've been told that LTE should come here in August. I would be so happy.
Just for comparison, when were you told LTE would come to you? Were you given an ETA?

sauprankul said:
I may hold off on rooting my replacement, but probably not...
I've been told that LTE should come here in August. I would be so happy.
Just for comparison, when were you told LTE would come to you? Were you given an ETA?
Click to expand...
Click to collapse
You don't need to root to perform any EPST tweaks. You just need your MSL.
And ... I was never told. Officially, LTE isn't available in my area. I'd download Sensorly and check out your area-- it really can be an eye-opener to see what Sprint's up to (namely because they're really conservative when they launch a market-- they seem to wait until they have a lot of coverage before saying anything, which is good/bad in some ways).

I get 4g in my house sometimes. Sometimes I get kicked off.
We're talking speeds of up to 1.7 megs people. Crazy. That's what leads me to believe I'm getting this LTE signal from far away. Around town shopping? Can barely download an app. However, my local home depot gets 10 megs. So yeah, I have spotty (but existent)LTE coverage, but I think I want more.

Looks like I an going to have to call sprint to get my MSL. I have tried every way I found to get it and every one fails. I've tried the alogcat method, two different MSL reader apps from the market, the ADB method, and the crazy driver modem method. Nothing works. No clue why. Maybe because I'm s-off I need to do that super CID thing. Who knows, Im done for the night.

Varekai said:
Looks like I an going to have to call sprint to get my MSL. I have tried every way I found to get it and every one fails. I've tried the alogcat method, two different MSL reader apps from the market, the ADB method, and the crazy driver modem method. Nothing works. No clue why. Maybe because I'm s-off I need to do that super CID thing. Who knows, Im done for the night.
Click to expand...
Click to collapse
Really? The serial modem method worked without a hitch for me, but I happened to have the drivers left over from my root (no, you shouldn't need it anyway) so it was just the path of least resistance for me.

Rirere said:
Really? The serial modem method worked without a hitch for me, but I happened to have the drivers left over from my root (no, you shouldn't need it anyway) so it was just the path of least resistance for me.
Click to expand...
Click to collapse
Yeah I did this last night around 11 .
Noob question: Now how do I unlock it?
Also, ##778# doesn't work for me. It just sort of flashes the screen and deletes the number. I read that you need a custom ROM to do 778.

flex360 said:
if its a service problem, how could we do anything about that?
hold on, lemme climb your tower and boost it for you lol
jk
Click to expand...
Click to collapse
I need some signal love too climb my tower and give me a boost
Nexus 4 CyanogenMod 10.1.0RC5

sauprankul said:
Yeah I did this last night around 11 .
Noob question: Now how do I unlock it?
Also, ##778# doesn't work for me. It just sort of flashes the screen and deletes the number. I read that you need a custom ROM to do 778.
Click to expand...
Click to collapse
##DATA# is standard, but for ##778# to work you need to be rooted at the least so that you can use a build.prop editor and change your mode to dev, instead of user. Simple thing really, but if you don't want to root you'll have to forgo any ##778# things.

Working Everything (NEEDED!)

Hi guys I'm new here to xda. Recently, I've just completed rooting my HTC one and s-off. I currently have the eclipticone rom installed but have NO DATA. Once I turn off the wifi I can't do anything on the internet or receive emails. Is there any roms out there for the HTC one with working everything for sprint?

Hi,
Maybe it's better to take a look here: http://forum.xda-developers.com/forumdisplay.php?f=2215 ?

deetea48601 said:
Hi guys I'm new here to xda. Recently, I've just completed rooting my HTC one and s-off. I currently have the eclipticone rom installed but have NO DATA. Once I turn off the wifi I can't do anything on the internet or receive emails. Is there any roms out there for the HTC one with working everything for sprint?
Click to expand...
Click to collapse
I think I saw a download for Sprint on PAC ROM , but I may be mistaken. I would first look there and then maybe look at the CM ROM. Good luck.
Sent from my HTC One using XDA Premium 4 mobile app

deetea48601 said:
Hi guys I'm new here to xda. Recently, I've just completed rooting my HTC one and s-off. I currently have the eclipticone rom installed but have NO DATA. Once I turn off the wifi I can't do anything on the internet or receive emails. Is there any roms out there for the HTC one with working everything for sprint?
Click to expand...
Click to collapse
You did something wrong. Ecliptic in the Sprint forum is 100% working. As most of the ROMs are.

raptoro07 said:
You did something wrong. Ecliptic in the Sprint forum is 100% working. As most of the ROMs are.
Click to expand...
Click to collapse
what could it be?

deetea48601 said:
what could it be?
Click to expand...
Click to collapse
pull down your settings and make sure mobile data is turned on

Fixed it
deetea48601 said:
Hi guys I'm new here to xda. Recently, I've just completed rooting my HTC one and s-off. I currently have the eclipticone rom installed but have NO DATA. Once I turn off the wifi I can't do anything on the internet or receive emails. Is there any roms out there for the HTC one with working everything for sprint?
Click to expand...
Click to collapse
Good news everyone I've solved the problem. Some how my radio signal was set to LTE/Cdma. Sprint said when set to this it trys to pick up LTE or 4g first before picking up cdma.

deetea48601 said:
Good news everyone I've solved the problem. Some how my radio signal was set to LTE/Cdma. Sprint said when set to this it trys to pick up LTE or 4g first before picking up cdma.
Click to expand...
Click to collapse
Would you mind telling me where you are located geographically? I too recently discovered this setting must be set to CDMA only in my area. It's SUPPOSED to connect to 3G when no LTE is available, but for some reason that's not working in my area. And this is a very recent change. About 12 days ago I lost data and it took 3 or 4 days of reboots, reflashes, and phone calls to Sprint before *I* fixed it myself by selecting CDMA only. Sprint never bothered to suggest the change because it's not supposed to matter. I'm baffled by this so it occurred to me you might be in the same area as me.

I'm located in va
Sent from my HTCONE using xda app-developers app

deetea48601 said:
I'm located in va
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
Would you mind narrowing it down a bit? Are you in one of the areas served by nTelos? In central and SW VA, there are many areas that do not actually use Sprint towers. Sprint has some sort of partnership with nTelos and I happen to live in one of those areas. I have seen info that indicates nTelos will begin rolling out its 4G network in the latter half of 2013 and it occurred to me that the sudden necessity to set the phone to CDMA Only might be related to the early stages of this roll out. Almost as if they have started the process and are transmitting some sort of partial signal that makes the phone think there is a valid 4G connection, which therefore prevents it from looking for a 3G signal. I may be grasping at straws, but after switching to Sprint 3+ years ago on the promise of "the nations first 4G network" AND paying an extra $10 for the privilege, I would REALLY like to finally have access to something better than Sprint's abysmal service in Charlottesville. :crying:
More info on this subject can be found here:
http://s4gru.com/index.php?/topic/3732-ntelos-q1-2013-conference-call/

Your towers may be broadcasting CDMA eHRPD (basically EvDo with an extra layer to help handoff between 4G and 3G). I discovered that with the SIM card in my phone being defective, I could not get data from any towers in my area even on 3G. This was confusing to me because I thought that the SIM card was only for 4G data. When I went to check the network type under the about area in settings, it said CDMA - eHRPD. When I switched my phone to CDMA only, the network type changed to CDMA - EvDo Rev A and my data started to work.
If you are using a phone with a broken SIM this could be the problem. My phone did tell me that the SIM card was not detected though, so I knew it was a problem from the beginning. Your issues could be with the towers in your area instead if your SIM is fine.
Also, there are rumors that Sprint may overbuild into nTelos territory since nTelos was not being obedient to Sprint's demands in rolling out NV at the start. This would be good for me as I travel up central VA once a year or so

kwolf said:
Your towers may be broadcasting CDMA eHRPD (basically EvDo with an extra layer to help handoff between 4G and 3G). I discovered that with the SIM card in my phone being defective, I could not get data from any towers in my area even on 3G. This was confusing to me because I thought that the SIM card was only for 4G data. When I went to check the network type under the about area in settings, it said CDMA - eHRPD. When I switched my phone to CDMA only, the network type changed to CDMA - EvDo Rev A and my data started to work.
If you are using a phone with a broken SIM this could be the problem. My phone did tell me that the SIM card was not detected though, so I knew it was a problem from the beginning. Your issues could be with the towers in your area instead if your SIM is fine.
Also, there are rumors that Sprint may overbuild into nTelos territory since nTelos was not being obedient to Sprint's demands in rolling out NV at the start. This would be good for me as I travel up central VA once a year or so
Click to expand...
Click to collapse
Very interesting, thanks for the info! To cloud matters even more, the ROM I'm running right now, a 4.2.2 Sense 5 concoction, doesn't even *HAVE* a CDMA Only option.
And you're right about eHRPD, my phone is reporting that as well. Funny thing is, even without the ability to select CDMA Only, I'm having no problem at all with data now. Oh and one more thing that may or may not matter, I flashed a hacked PRL that forces roaming on VZW, so maybe it only works because I'm not even using nTelos' network at the moment.
All I know is that I want Sprint to get their $hit together in this area so I don't have to jump through hoops just to get reasonable service.

LTE: EMM-65535 and loss of provisioning

Well, I just bought the HTC One M8 Harman Kardon edition to replace my Evo 4g LTE, and overall it's not a bad phone. Like the audio and speed of the phone.
However... It doesn't work very well as a phone. If I go into an area where signal is sketchy, I will get the above error (Loss of Data, LTE: EMM-65535). Okay, I understand I am in a low signal area.
BUT... When I get back into signal, the phone has lost it's provisioning. I have to do the whole ##72786# routine to get the phone to take/make calls, accept texts, etc etc.
First Sprint says it's a provisioning issue. Then they tell me its a hardware issue. The local service center tells me they have seen numerous phones come in with this, and they replace them, and it still does the same thing. The tech said it is an issue with the network not handling the new Spark network, and to put the phone into CDMA mode for a week to see if it clears up or not.
My phone is stock right now (Still, S-ON and locked).
Software 1.54.654.13
PRL 51100
HBOOT 3.16
Radio 1.05.20.0321_2
I've tried restricting the phone to Home Only, putting it into CDMA mode, and it still does it. I'm about ready to reactive my Evo just so I have a damn phone to use.

I just returned mine for these very issues. Many complaints in the Sprint Community forums.
For me, 9 out of 10 phone calls in or out fail, if you get lucky and make a call you might get 20 seconds in before it's disconnected. Virtually zero data. This was at my house, and different places around my area of town. I really liked the phone itself though.
Sent from my HTCONE using Tapatalk

NachoB said:
I just returned mine for these very issues. Many complaints in the Sprint Community forums.
For me, 9 out of 10 phone calls in or out fail, if you get lucky and make a call you might get 20 seconds in before it's disconnected. Virtually zero data. This was at my house, and different places around my area of town. I really liked the phone itself though.
Sent from my HTCONE using Tapatalk
Click to expand...
Click to collapse
Sprint believes the phone is defective. I don't think it is. As long as I am on my home cell, it's fine. I leave the area, and pwoof!
The phone shipped in LTE/CDMA mode.. Sprint advised me to try it in Auto and see what happens. They also pushed a network ticket to see if there is anything wrong there.

I had the same issue, brought it in the store and they swapped it, said it was the SIM card reader. I've had my replacement for over two weeks now and no issues.
Sent from my 831C using Tapatalk

mjs2011 said:
I had the same issue, brought it in the store and they swapped it, said it was the SIM card reader. I've had my replacement for over two weeks now and no issues.
Sent from my 831C using Tapatalk
Click to expand...
Click to collapse
After putting the phone into "Auto" mode, it seems to be working fine so far. I'm trying to get it to choke so I can further troubleshoot this issue. If not, I am going to drop by the Sprint store where I bought the phone and see if they have had any reports of this.

I had the EXACT same issue with my M8. Sprint replaced it with a brand new one and it's been absolutely perfect.

FlowingAway said:
I had the EXACT same issue with my M8. Sprint replaced it with a brand new one and it's been absolutely perfect.
Click to expand...
Click to collapse
Going to drop by a Sprint store on the way home and see what they say...

I also had these issues with my first M8 the second day I had it returned it and it has worked perfectly now for about 2 months now I would say it is a defective phone
Sent from my 831C using Tapatalk

dandan2980 said:
I also had these issues with my first M8 the second day I had it returned it and it has worked perfectly now for about 2 months now I would say it is a defective phone
Sent from my 831C using Tapatalk
Click to expand...
Click to collapse
Well I went to the Sprint store, and they replaced the phone without question. Something that I thought funny... My "old" phone came out of the box with 1.54.654.13 on it. The "new" one came with 1.54.654.9 on it. I asked the tech in the store, and she said the "new" phone just came in on a shipment today. That doesn't really mean anything, though...
Out of the box, it had the LTE error again, but this time it added a EHPRD: 33 below it.
The tech in the store said that all of Sprint's Spark phones are having this issue, not just the HTC.
I will wait and see what happens. The phone has the same signal characteristics as the "old" phone.

Having the same issues as everyone above. Visited a Sprint repair store several times. I had the device about a month without any issues, then suddenly calls dropped, data wouldn't work, texts wouldn't send, yada yada. Factory reset, RUU, all the dial codes, nothing helped. The Sprint reps first seemed like this was an oddity, then admitted they've had numerous complaints nationally with the device and the network. They claim it's a network issue, only to be resolved by the Spark upgrades.
It's been about 3 weeks since I've been able to use the device as a phone. Not sure what to do as I don't trust Sprint and their ETAs (they claim network improvements "finished sometime in June" in my area will resolve it).

1.54.654.13 the problem?
neonhomer said:
My "old" phone came out of the box with 1.54.654.13 on it. The "new" one came with 1.54.654.9 on it.
Click to expand...
Click to collapse
Had the same problems with my phone. I activated and updated to the latest OTA update (presumably 654.13). It was working, then it started dropping calls, no data, and the LTE error message. I took it to the store and they told me it's an HTC software issue, I'd have to just wait for an update. Not satisified after a week of not being able to use my new $600 phone, I decided to call and get an exchange. After some wrangling, they finally sent me a new one.
The new phone is on update 1.54.654.9, but it wants to update to 1.54.654.13. I shut off the auto download and decided NOT to apply it. So far so good. I can make and receive calls again, data and texting work great too.
My thinking is, 1.54.654.13 has the bug. With only the 1 phone, I'm not going to try it for now.

enjid said:
Had the same problems with my phone. I activated and updated to the latest OTA update (presumably 654.13). It was working, then it started dropping calls, no data, and the LTE error message. I took it to the store and they told me it's an HTC software issue, I'd have to just wait for an update. Not satisified after a week of not being able to use my new $600 phone, I decided to call and get an exchange. After some wrangling, they finally sent me a new one.
The new phone is on update 1.54.654.9, but it wants to update to 1.54.654.13. I shut off the auto download and decided NOT to apply it. So far so good. I can make and receive calls again, data and texting work great too.
My thinking is, 1.54.654.13 has the bug. With only the 1 phone, I'm not going to try it for now.
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I believe the .9 RUU is available.