No 3G where I used to have - One (M7) Q&A, Help & Troubleshooting

Hello.
I previously had a Galaxy S3 and always had excellent 3G reception.
A couple of month ago, I upgraded to a HTC One, international variant.
The problem is that I no longer have 3G where I used to. I have tried several radios and changed preferred network to WCDMA. Most time I am connected to edge, but 3G works in certain areas.
Do have any other suggestion I might try?
By the way, I bought the unit from Amazon and received with a TIM (Italian carrier) ROM, which I changed to Trickdroid.

Oskr989 said:
Hello.
I previously had a Galaxy S3 and always had excellent 3G reception.
A couple of month ago, I upgraded to a HTC One, international variant.
The problem is that I no longer have 3G where I used to. I have tried several radios and changed preferred network to WCDMA. Most time I am connected to edge, but 3G works in certain areas.
Do have any other suggestion I might try?
By the way, I bought the unit from Amazon and received with a TIM (Italian carrier) ROM, which I changed to Trickdroid.
Click to expand...
Click to collapse
get a new sim card

dirtbikerr450 said:
get a new sim card
Click to expand...
Click to collapse
Yes, I was thinking about doing that, but I get 3G with other devices, where I don't whit the HTC One.
But will give it a try. Thanks.

Related

No 3G ?

Hi,
I am new user and want to get the HTC Touch Diamond 2 ( Topaz ) next week. My current provider is AT&T.
I found some decent deals on eBay, but one seller wrote back saying that this phone is 100% working with AT&T and I only have to switch my SIM card out. Except for 3G....... he said, 3G won't work.
So my question is : Why would 3G not work ? Is this a phone normally used for other providers or is the 3G just turned off ? If so, can 3G be turned on easily via a hack or something ? I don't get it.
Thanks for helping.
JCE
**search**
the phone is 3G capable but I dont think the providers support it in your country.
If you are talking about AT&T in the USA, yeah 3G doesn't seem to work for me. I think the specific atenna range for 3G is not the one AT&T uses. I might be wrong though and just haven't seen a 3G link since its rare in my area and I don't use data that much. The best I can get is Edge.
supreme_one333 said:
If you are talking about AT&T in the USA, yeah 3G doesn't seem to work for me. I think the specific atenna range for 3G is not the one AT&T uses. I might be wrong though and just haven't seen a 3G link since its rare in my area and I don't use data that much. The best I can get is Edge.
Click to expand...
Click to collapse
America doesn't use the same 3G frequencies.., Europe 900/1200. America 850/whatever else. These phones are Euro 3G frequencies only so the best you'll get is GSM, which is quad band (i.e. work everywhere).
If you're cool with that that's fine, but when my phone drops from 3G to GSM I find it pretty unbearable (think dial up days).
jce2005 said:
Hi,
I am new user and want to get the HTC Touch Diamond 2 ( Topaz ) next week. My current provider is AT&T.
I found some decent deals on eBay, but one seller wrote back saying that this phone is 100% working with AT&T and I only have to switch my SIM card out. Except for 3G....... he said, 3G won't work.
So my question is : Why would 3G not work ? Is this a phone normally used for other providers or is the 3G just turned off ? If so, can 3G be turned on easily via a hack or something ? I don't get it.
Thanks for helping.
JCE
Click to expand...
Click to collapse
Unfortunatley I don't think our phones support it. Here is my original post with the same question from May:
http://forum.xda-developers.com/showthread.php?t=512828

How do I get my Dimmond 2 from the UK to work in the US

Hi all,
I while back I was playing with differnt OS builds on my HTC, eventually setteling on a 6.5 custom build, and have been very happy ever since.
However, I have now gone to the States on holiday and have found that the phone does not pick up a signal but through the it was quad band capable.
Is there anything I can do to get people to pick up a signal?
Cheers.
I don't think GSM phone (Touch Diamond2) are working on CDMA Network(ATT Pure)... ...
Clound said:
I don't think GSM phone (Touch Diamond2) are working on CDMA Network(ATT Pure)... ...
Click to expand...
Click to collapse
Oh, how rubbish is that. Is this the phone or the Networks fault? How would the network know that it is a Diamond 2 trying to connect, and if so why would they block this phone?
Is it area dependant (I'm in Florida at the mo) or is this across the US?
ATT is a GSM carrier as is T-Mobile. You should be able to connect to ATT and get 3G - even roaming. I would suggest you try removing your sim and then reinserting it. Also what radio are you running?
Are you using your sim from your own network? Do you have roaming enabled on your account? I know some carriers do not have roaming agreements and perhaps that is your problem. If so, you might get a pay-as-you-go sim?
Tried removing the SIM/re-instering, but made no differnce.
Roaming should be OK as I am on O2 and aggreed international roaming before I left. My partner is also on O2 although has a Sony phone, but connects to a carrier with no issues.
The ROM is Tom Topaz v2.06 WWE
Radio 3.46.26.18
Protocol version 61.30t.25.25U
Try switching out your sim with your friend's and see if it connects then. If it does it's your phone, if not, it's your network.
Otherwise I have no clue. Hopefully someone more knowledgeable than me will chime in.
Good luck and post your findings. I'm rooting for ya!
donnaw said:
Try switching out your sim with your friend's and see if it connects then. If it does it's your phone, if not, it's your network.
Otherwise I have no clue. Hopefully someone more knowledgeable than me will chime in.
Good luck and post your findings. I'm rooting for ya!
Click to expand...
Click to collapse
Interstingly, the SIM is fine - both work in the Sony (T-mobile), both fail in the HTC.
Over the bods that know - can it be resolved.
what radio band are you set to ?
ATT in us works best on 850
xhozt said:
what radio band are you set to ?
ATT in us works best on 850
Click to expand...
Click to collapse
Ah ha - bingo. As I'm not eacatly part of the jet set, many moons ago I set the Band to GSM (900+1800), which of course is fine for Uk + Europe, but not patricularly briliant for the US.
Setting this to Auto and the phone springs into life.
The things you forget, eh!

[Q] Is the Nexus One not True "Unlocked?" AT&T Not working.

Hi all,
I sold my Nexus One on ebay as being "unlocked" and working with both AT&T and T-Mobile. it worked fine for 3G on my T-Mobile account, but the buyer said when he put his AT&T sim card in it though it only worked on the edge network. He pulled off the battery and checked the FCC id number and it is nm8PB99100, which matches the ID number on the box. This means it's the T-Mobile 3G version and not the AT&T version, the AT&T version would be 99110.
He said the 3G AT&T version is the 850/1900 model, which mine was not.
What exactly can I do in this situation? Thanks for any help.
easy, just tell him to switch carriers
Kaczman said:
Hi all,
I sold my Nexus One on ebay as being "unlocked" and working with both AT&T and T-Mobile. it worked fine for 3G on my T-Mobile account, but the buyer said when he put his AT&T sim card in it though it only worked on the edge network. He pulled off the battery and checked the FCC id number and it is nm8PB99100, which matches the ID number on the box. This means it's the T-Mobile 3G version and not the AT&T version, the AT&T version would be 99110.
He said the 3G AT&T version is the 850/1900 model, which mine was not.
What exactly can I do in this situation? Thanks for any help.
Click to expand...
Click to collapse
t-mobile and at&t use different frequencies for their 3g network.
That's why Google has a T-Mobile version of the N1, and an at&t version. The t-mobile that works with t-mobile 3g, does NOT work with at&t 3g. And vice versa. The guy is screwed and can use at&t edge network, but not 3g.
He is not screwed, I've been using the t-mobile version on att for about a year and it's not to bag. I use wifi at home and at work.
Sent from my Desire HD using XDA App
iakeco said:
He is not screwed, I've been using the t-mobile version on att for about a year and it's not to bag. I use wifi at home and at work.
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
I think the he's screwed referred to his desire to get 3G reception on AT&T with a T-Mo Nexus One.
You can ask for your phone back, refund the buyer and know your facts next time.
Kaczman said:
Hi all,
I sold my Nexus One on ebay as being "unlocked" and working with both AT&T and T-Mobile. it worked fine for 3G on my T-Mobile account, but the buyer said when he put his AT&T sim card in it though it only worked on the edge network. He pulled off the battery and checked the FCC id number and it is nm8PB99100, which matches the ID number on the box. This means it's the T-Mobile 3G version and not the AT&T version, the AT&T version would be 99110.
He said the 3G AT&T version is the 850/1900 model, which mine was not.
What exactly can I do in this situation? Thanks for any help.
Click to expand...
Click to collapse
The phone IS unlocked. Meaning it works with Tmobile or ATT. So you did get it right there. Just like the others are saying. Tmobile N1 wont work on ATT 3G and visa versa. If you never stated that it will work on ATT 3G in the beginning i dont see it as your fault. The user should of asked questions prior to buying the phone. Unlocked doesnt mean it will work on both networks 3G's service. Unlock just means the phone will work on any network with a SIM.
Unlocked means that it is not locked to a specific carrier, not that it will work on any network. Depending on your area a tmo phone may or may not be able to ride 3G. In my area it would be edge only. If you said the phone was AT&T compatible for 3G your description was incorrect, a compatible phone would support both 850 and 1900. If you said it "might" work on AT&T, area depending, then you were honest as far as a court date would go. Were it me I would offer to refund so long as the buyer payed shipping regardless of how I worded it. Usually you have to suffer to do the right thing, in this case you can do it for nothing.
thanks for all your help guys, he sent it back and i gave him a full refund and posted it back on ebay with the correct information.
is there like a software or root, rom etc that can fix that promblem
cmay said:
is there like a software or root, rom etc that can fix that promblem
Click to expand...
Click to collapse
Nope. I think they tired to do that before on the G1, but finally gave up and said it was impossible.
Noo because it is a hardware issue.

[Q] Nexus 6 Not getting LTE AT ALL

Hi, I'm using my nexus 6 which I bought in Asia (as far as I know, there's is no different variant that supports different bands when it comes to the nexus 6) in America with T-Mobile as my provider. I'm getting good signals, however I have never gotten LTE. I thought it was my APN problem, so I changed my APN according to T-Mo's website but still nothing. I then wiped my phone, flashed a new rom and flashed two different radios with clean wipes in between (MDM9625_104651.11.05.17R and MDM9625_104649.09.05.14R), nothing. I then changed my sim with my brothers sim which is getting LTE on the Nexus 5 (we live in the same apartment and run the same data plan), still the same.
Under phone testing, (*#*#4636*#*#), it shows I have HSPAP, but when I change to LTE Only, I get no service AT ALL. It turns into only emergency calls.
Does anyone know what I can do to diagnose or check?
Any answer is appreciated. Thank you!
exb0 said:
Hi, I'm using my nexus 6 which I bought in Asia (as far as I know, there's is no different variant that supports different bands when it comes to the nexus 6) in America with T-Mobile as my provider. I'm getting good signals, however I have never gotten LTE. I thought it was my APN problem, so I changed my APN according to T-Mo's website but still nothing. I then wiped my phone, flashed a new rom and flashed two different radios with clean wipes in between (MDM9625_104651.11.05.17R and MDM9625_104649.09.05.14R), nothing. I then changed my sim with my brothers sim which is getting LTE on the Nexus 5 (we live in the same apartment and run the same data plan), still the same.
Under phone testing, (*#*#4636*#*#), it shows I have HSPAP, but when I change to LTE Only, I get no service AT ALL. It turns into only emergency calls.
Does anyone know what I can do to diagnose or check?
Any answer is appreciated. Thank you!
Click to expand...
Click to collapse
sure.. which version of n6 do you have? sounds like you have the international version, which isnt made for the US, nor does it do american lte bands.
simms22 said:
sure.. which version of n6 do you have? sounds like you have the international version, which isnt made for the US, nor does it do american lte bands.
Click to expand...
Click to collapse
ah silly me. that was my problem. My phone is the XT1100.
Man this sucks.
Thanks !

SM-N950F Slow Network Speeds On AT&T

Hey there fellas! I recently purchased an international Galaxy Note 8 to use on AT&T here in the U.S. Everything appears to work fine except the speed of my network. Normally in this area I would be getting LTE speeds around 30-40 up and down. With the Note 8 is displays H+ (which I understand to be LTE, but I may be wrong) and I get around 5-7 down and often less than 1mbps up. Some have suggested setting the preferred network time to LTE/UMTS auto (PRL) which was already selected on my device. Is there anything else I can do to get the proper speeds? Thanks!
SacrificedWalrus said:
Hey there fellas! I recently purchased an international Galaxy Note 8 to use on AT&T Thanks!
Click to expand...
Click to collapse
On all of my international versions H+ was 3G and 4G was LTE. Depending on the area with 4G I would get 20 - 50 megs down on AT&T. On my 950U1 my settings under #*#*4636*#*# I have TD-SCDMA/CDMA/UMTS selected by default and mine shows LTE and depending on the area up to 100 megs down.
H+ is 3G, or 3.5G for some carriers
CodeNameRedNeck said:
On all of my international versions H+ was 3G and 4G was LTE. Depending on the area with 4G I would get 20 - 50 megs down on AT&T. On my 950U1 my settings under #*#*4636*#*# I have TD-SCDMA/CDMA/UMTS selected by default and mine shows LTE and depending on the area up to 100 megs down.
Click to expand...
Click to collapse
Ah, that would explain why my speeds are so slow. Thank you for clearing that up. I attempted to select TD-SCDMA/CDMA/UMTS as my preferred network mode but for whatever reason it will not apply. When I reopen that settings menu it goes back to whatever option was selected prior to that. Do you think it could have something to do with the selected APN? I have ATT Phone as my current APN, but at the store they were trying to use ATT Nextgenphone, which didn't work.
SacrificedWalrus said:
but at the store they were trying to use ATT Nextgenphone, which didn't work.
Click to expand...
Click to collapse
I would do all I could to get the Nextgenphone APN working. It is what I used on all my international phones.
Took the Note 8 into the AT&T store today and swapped out the sim card without any luck. As usual they couldn't provide any help beyond that. I also I can't select TD-SCDMA/CDMA/UMTS as my preferred network type for some reason. I contacted the person I bought the phone from and they claimed they used it on Verizon's LTE network without an issue. Very strange.
CodeNameRedNeck said:
I would do all I could to get the Nextgenphone APN working. It is what I used on all my international phones.
Click to expand...
Click to collapse
Would you mind sharing what your CSC on your Note 8 is? I might end up flashing whatever firmware your phone is using, as mine is currently running a firmware for French phones. Not sure if thats the issue, but its possible.
SacrificedWalrus said:
Would you mind sharing what your CSC on your Note 8 is?
Click to expand...
Click to collapse
When your look for the firmware look for 950U1 for AT&T. I would look around for a thread on flashing other regions first just to be safe.
CodeNameRedNeck said:
When your look for the firmware look for 950U1 for AT&T. I would look around for a thread on flashing other regions first just to be safe.
Click to expand...
Click to collapse
I may be totally off here, but wouldn't that be an issue as the AT&T variant uses a Snapdragon SoC, while my device uses Exynos? Another concern for me would the ability to root as well, which is one of the reasons I decided not to buy an AT&T branded phone. Thanks for your help so far man, I appreciate it!
SacrificedWalrus said:
I may be totally off here, but wouldn't that be an issue as the AT&T variant uses a Snapdragon SoC, while my device uses Exynos? Another concern for me would the ability to root as well, which is one of the reasons I decided not to buy an AT&T branded phone. Thanks for your help so far man, I appreciate it!
Click to expand...
Click to collapse
You are right. There is no AT&T firmware for your phone. Unless they changed something with the Note8 you should still be able to get 4G. I did with my international Note4, Note5, and Xperia Z5 Premium models. My son is using the Note5 with an Exynos processor and gets 4G speeds comparable to LTE speeds in the area.
Had this problem as well way back when I first got my 950F.
There are solutions. But you would need one of 2 things.
1. Get At&t to add your IMEI# TO their database so that they can provision your phone correctly.
2. Get another At&t branded phone's IMEI# that is LTE COMPATIBLE. and call them to provision you phone with that #.
My phone is getting full LTE speeds and VOLTE.
But I had them put in the IMEI# of my older Note 5!( which my wife is currently using)...
Hope this helps.
LouK said:
Had this problem as well way back when I first got my 950F.
There are solutions. But you would need one of 2 things.
1. Get At&t to add your IMEI# TO their database so that they can provision your phone correctly.
2. Get another At&t branded phone's IMEI# that is LTE COMPATIBLE. and call them to provision you phone with that #.
My phone is getting full LTE speeds and VOLTE.
But I had them put in the IMEI# of my older Note 5!( which my wife is currently using)...
Hope this helps.
Click to expand...
Click to collapse
Thanks for the reply. I called ATT and gave them your suggestion and they claimed that it would not work. They said provisioning my new phone with an IMEI of a different phone would be temporary up to 2-3 weeks. Have you encountered this issue? I'm assuming not, so I'm curious as to how long you've had this fixed. Thanks again man
LouK said:
Had this problem as well way back when I first got my 950F.
There are solutions. But you would need one of 2 things.
1. Get At&t to add your IMEI# TO their database so that they can provision your phone correctly.
2. Get another At&t branded phone's IMEI# that is LTE COMPATIBLE. and call them to provision you phone with that #.
My phone is getting full LTE speeds and VOLTE.
But I had them put in the IMEI# of my older Note 5!( which my wife is currently using)...
Hope this helps.
Click to expand...
Click to collapse
^^ this. ATT LTE won't work unless the IMEI is provisioned .
Sent from my SM-N950U using Tapatalk
SacrificedWalrus said:
Thanks for the reply. I called ATT and gave them your suggestion and they claimed that it would not work. They said provisioning my new phone with an IMEI of a different phone would be temporary up to 2-3 weeks. Have you encountered this issue? I'm assuming not, so I'm curious as to how long you've had this fixed. Thanks again man
Click to expand...
Click to collapse
I'v been using my N8 since it came out with my old N5 imei#
As I said be4 basically 4g LTE. &VoLTE Works.
Wifi calling etc.. no.
AND my wife is using the N5 so basically we have two phones on same account with same imei#!

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