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Gap between bezel and side of phone

I just received my nexus 4 yesterday and immediately noticed that there was a gap between the bezel and side of the phone. This gap is only on the left side of the phone and is directly below the volume rocker. This phone came like this right out of the box.
Is anyone else experiencing the same issue?

Mines fine. Get a bumper and you won't notice either.
Sent from my Nexus 4 using xda app-developers app

Not me... But if it bugs you, you can request for a replacement.
Sent from my Nexus 4

soulz said:
Mines fine. Get a bumper and you won't notice either.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
So you are suggesting that I get a $20 accessory to cover up an issue that shouldn't have been there in the first place...
You will probably tell me i'm holding it wrong next.

indianevodriver said:
So you are suggesting that I get a $20 accessory to cover up an issue that shouldn't have been there in the first place...
You will probably tell me i'm holding it wrong next.
Click to expand...
Click to collapse
That accessory is currently 50-100$ mind you.
Sent from my Nexus 4 using xda app-developers app

soulz said:
That accessory is currently 50-100$ mind you.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Yeah saw those at eBay.
Damn should've bought a N4 + bumper to sell on eBay....

indianevodriver said:
So you are suggesting that I get a $20 accessory to cover up an issue that shouldn't have been there in the first place...
You will probably tell me i'm holding it wrong next.
Click to expand...
Click to collapse
Lol to the last sentence. I was not being rude.
My nexus plastic squeak when pressures on the bottom & randomly screen turns on for no reason.
Even with those issue I rather have it still than replace it. ATM since there's huge demand.
Sent from my Nexus 4 using xda app-developers app

indianevodriver said:
I just received my nexus 4 yesterday and immediately noticed that there was a gap between the bezel and side of the phone. This gap is only on the left side of the phone and is directly below the volume rocker. This phone came like this right out of the box.
Is anyone else experiencing the same issue?
Click to expand...
Click to collapse
My N4 doesn't have this issue.
Get an RMA.

I would defiantly get a replacement... looks like someone dropped it!
You can ask Google to let you keep the device until a replacement arrives.

soulz said:
Lol to the last sentence. I was not being rude.
My nexus plastic squeak when pressures on the bottom & randomly screen turns on for no reason.
Even with those issue I rather have it still than replace it. ATM since there's huge demand.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
My fault... I wasn't trying to be rude either, even though I was.
I'm just a bit dumbfounded by everyone's reaction to devices having issues right out of the box. It is sad when a device is so in demand that customers become accustom to issues.
I hope that Google can resolve this issue quickly.

soulz said:
Lol to the last sentence. I was not being rude.
My nexus plastic squeak when pressures on the bottom & randomly screen turns on for no reason.
Even with those issue I rather have it still than replace it. ATM since there's huge demand.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
I think I read somewhere that they have available Nexus 4's set aside specifically for RMA. A plus is you can keep your phone till you get the new one.

intekmdma said:
I think I read somewhere that they have available Nexus 4's set aside specifically for RMA. A plus is you can keep your phone till you get the new one.
Click to expand...
Click to collapse
I just called Google and they're issuing me a replacement. The only downside is there's going to be a Nexus 4 hold charge on my credit card.
That aside the procedure is they're going to sent me a device and I'll suppose to return my device when i received it.
Lol, people can easily abuse the RMA by RMA a issue-free Nexus 4 device and selling it/get another.
----
Great when trying to process my RMA I get an error
"You are trying to change the Google account used for this transaction. Please sign out and retry the transaction without changing the account."

intekmdma said:
I think I read somewhere that they have available Nexus 4's set aside specifically for RMA. A plus is you can keep your phone till you get the new one.
Click to expand...
Click to collapse
no its not going to work for nexus 4 for now at least, I just got my n4 today and found a scratch on the back close to camera. So I call them but they told me to return the phone, they will refund me and I can buy it again when its available lol. there is no more stock guys might be you can just return it and wait

Red Wolf said:
no its not going to work for nexus 4 for now at least, I just got my n4 today and found a scratch on the back close to camera. So I call them but they told me to return the phone, they will refund me and I can buy it again when its available lol. there is no more stock guys might be you can just return it and wait
Click to expand...
Click to collapse
I would call again and ask for RMA. My progress is going through and others are as well.
Example: http://forum.xda-developers.com/showthread.php?t=2007037

Red Wolf said:
no its not going to work for nexus 4 for now at least, I just got my n4 today and found a scratch on the back close to camera. So I call them but they told me to return the phone, they will refund me and I can buy it again when its available lol. there is no more stock guys might be you can just return it and wait
Click to expand...
Click to collapse
I was able to order an RMA yesterday... lol

Try tu push it in, maybe it just snapped off

AntonJart said:
Try tu push it in, maybe it just snapped off
Click to expand...
Click to collapse
That isn't an option. If you look at the pictures I posted, the plastic next to the volume rocker is actually pushed out about 1mm. If it was still sitting flush with the bezel then I would probably could have just pushed it in.

I wonder what would happen if I kept this RMA phone lol. 299$ no shipping hmm not bad deal.
Sent from my Nexus 4 using xda app-developers app

Old defect nexus 4 gets remotely deactivated when you start using new phone. It is specially mentioned on Google support website that Google may deactivate defective/stolen phones remotely.
But this can't be true until someone take a risk of 350 bucks and blacklist their own Google account. Mind you Google orders are with Google account, if we don't follow their rules we maybe forced to give them up.
Sent from my Nexus 4

O **** i see it in the picture. Return it!!!! I gotta go check my nexus for the gap right now!

Just got a refurbished HTC One. Everything is great but...

I just noticed I can see PM up on the top right side of the screen and some notifications in the top left corner during full screen apps, especially with a full grey screen. I didn't see those a couple hours ago when I got it.
Did I seriously just burn in my screen already? Is this normal for a "new" One? Or should I be freaking out?
I did nothing out of the ordinary since I got it. Just rooted it, restored apps, put it on the charger for a bit. That's all.

I see 127 views and no replies. No one wants to touch this one lol! I'm taking it back to Sprint in the morning. I shouldn't be getting burn in less than 24 hours into using any phone, refurbished or not.
Sent from my HTCONE using Tapatalk 4 Beta

FlowingAway said:
I see 127 views and no replies. No one wants to touch this one lol! I'm taking it back to Sprint in the morning. I shouldn't be getting burn in less than 24 hours into using any phone, refurbished or not.
Sent from my HTCONE using Tapatalk 4 Beta
Click to expand...
Click to collapse
Yea,i agree,take it back and make them replace it,it should last longer than 24 hours,wether you flash it or not,im upgrading to this from the EVO 4G,in 2 months,but it will be a new one,hahaha,i just cant wait,so i can start to dev for the One now and maybe port over my 4 kornerz rom.

I would take it back as well.
Also, pay attention to the screen. In my One, the speakers busted (same as my OG Evo, Evo 3D and Hero. Htc makes ****ty speakers) I also have a dead pixel so I filed an insurance claim. Today I received the new One and the display is garbage. The whites look dingy and yellow like a cheaper version. It doesn't compare at all to my current One.
I'm gonna send it back and try my luck again =\

Rippley05 said:
I would take it back as well.
Also, pay attention to the screen. In my One, the speakers busted (same as my OG Evo, Evo 3D and Hero. Htc makes ****ty speakers) I also have a dead pixel so I filed an insurance claim. Today I received the new One and the display is garbage. The whites look dingy and yellow like a cheaper version. It doesn't compare at all to my current One.
I'm gonna send it back and try my luck again =\
Click to expand...
Click to collapse
I've owned 7 htc devices and never popped the speakers.
Are you using a volume enhancer or something?
Sent from my HTCONE using xda premium

gutrrob said:
I've owned 7 htc devices and never popped the speakers.
Are you using a volume enhancer or something?
Sent from my HTCONE using xda premium
Click to expand...
Click to collapse
Nope. You're lucky then because HTC speakers are cheap and it isn't just me who says so. Here is a quick google search but you can dig deeper and see for yourself. I never really cared because replacing the speaker was easy...but with the HTC One it is a repair nightmare.
https://www.google.com/#output=sear...34,d.eWU&fp=9745b774bca4f8d2&biw=1920&bih=993

Sprint will be sending me another refurbished one early next week. For the time being I'm rolling with my burned in screen but otherwise awesome one! The tech at sprint immediately saw it and was like yeah that's not right haha
Sent from my One using Tapatalk 4 Beta

FlowingAway said:
Sprint will be sending me another refurbished one early next week. For the time being I'm rolling with my burned in screen but otherwise awesome one! The tech at sprint immediately saw it and was like yeah that's not right haha
Sent from my One using Tapatalk 4 Beta
Click to expand...
Click to collapse
Asurion is gonna be sending me another one as well. I just hope the screen matches the one I have now. It is so much better than the replacement. I wish I could take pix and show you guys, it's annoying the things could be this drastically different.
Glad your issue is getting resolved! :good:

So apparently this thing isn't near impossible to repair if they are sending out refurbs as replacements.

uh60james said:
So apparently this thing isn't near impossible to repair if they are sending out refurbs as replacements.
Click to expand...
Click to collapse
So apparently people with the right tools/machines > us.
http://mobile.eweek.com/mobile/htc-one-receives-lowest-ifixit-repair-score-to-date/
Sent from my HTCONE using xda premium

Our of curiosity, where did you exactly find the HTC ONE online?

Rippley05 said:
So apparently people with the right tools/machines > us.
http://mobile.eweek.com/mobile/htc-one-receives-lowest-ifixit-repair-score-to-date/
Sent from my HTCONE using xda premium
Click to expand...
Click to collapse
I would assume iFixit would have the right tools but meh

uh60james said:
I would assume iFixit would have the right tools but meh
Click to expand...
Click to collapse
/sigh.
I'll halfway attempt to break it down, but I doubt you'll understand.
There are people who break down how difficult it would be for the average consumer to do things such as repairs for these phones (hint:ifixit). The average consumer isn't gonna own all the tools/equipment or possess the knowledge/skill as a professional. This is true in probably everything you'll ever get repaired, otherwise mechanics have been ripping people off for years.
This phone scores as low as possible when it comes to repairs. It doesn't mean that professionals can't repair it. Ifixit isn't gonna breakdown how easy it is for HTC or other phone repair people, why the *@*! would anyone care about that? They are breaking it down for the not so skilled.

Rippley05 said:
/sigh.
I'll halfway attempt to break it down, but I doubt you'll understand.
There are people who break down how difficult it would be for the average consumer to do things such as repairs for these phones (hint:ifixit). The average consumer isn't gonna own all the tools/equipment or possess the knowledge/skill as a professional. This is true in probably everything you'll ever get repaired, otherwise mechanics have been ripping people off for years.
This phone scores as low as possible when it comes to repairs. It doesn't mean that professionals can't repair it. Ifixit isn't gonna breakdown how easy it is for HTC or other phone repair people, why the *@*! would anyone care about that? They are breaking it down for the not so skilled.
Click to expand...
Click to collapse
Ok di$& thanks for that wonderful bit of information.

uh60james said:
Ok di$& thanks for that wonderful bit of information.
Click to expand...
Click to collapse
You're welcome.
Sent from my HTCONE using xda premium

uh60james said:
I would assume iFixit would have the right tools but meh
Click to expand...
Click to collapse
Rippley05 said:
/sigh.
I'll halfway attempt to break it down, but I doubt you'll understand.
There are people who break down how difficult it would be for the average consumer to do things such as repairs for these phones (hint:ifixit). The average consumer isn't gonna own all the tools/equipment or possess the knowledge/skill as a professional. This is true in probably everything you'll ever get repaired, otherwise mechanics have been ripping people off for years.
This phone scores as low as possible when it comes to repairs. It doesn't mean that professionals can't repair it. Ifixit isn't gonna breakdown how easy it is for HTC or other phone repair people, why the *@*! would anyone care about that? They are breaking it down for the not so skilled.
Click to expand...
Click to collapse
haha pwnd!

I got my phone replaced once already as well, but Sprint said they DO NOT use refurbished phones as replacements until the phone has been released for 6 months.
But what was odd is that my replacement phone didn't come with a box, so I dialed ##786# and checked the "reconditioned status" which stated "none." I wonder if this replacement is not a refurb, then why did it come with no box?

jdizzle316 said:
I got my phone replaced once already as well, but Sprint said they DO NOT use refurbished phones as replacements until the phone has been released for 6 months.
But what was odd is that my replacement phone didn't come with a box, so I dialed ##786# and checked the "reconditioned status" which stated "none." I wonder if this replacement is not a refurb, then why did it come with no box?
Click to expand...
Click to collapse
Sprint doesn't handle it, Asurion does. They'll tell you it could be new or refurbished. It all depends on what they have. Both of mine came with a box, but that doesn't mean they're new.
I'm about to send ny second replacement back. The screen is just too yellow and dingy looking. It's a damn shame I have to file an insurance claim and pay a deductible on a month old phone.
Sent from my HTCONE using xda premium

To update, my 2nd refurb seemed nice enough. But after having it a couple days, I've noticed the screen colors are pretty blown out and definitely not like it should be. Colors are as funky as they can be, and the screen itself is way too bright. And for insult to injury, the phone is unable to connect to 4G LTE. So back to Sprint I go!

FlowingAway said:
To update, my 2nd refurb seemed nice enough. But after having it a couple days, I've noticed the screen colors are pretty blown out and definitely not like it should be. Colors are as funky as they can be, and the screen itself is way too bright. And for insult to injury, the phone is unable to connect to 4G LTE. So back to Sprint I go!
Click to expand...
Click to collapse
Its kinda sad to hear that although htc stepped up their game, sprints/asurions refurbs are still absolute sh!t

Is something wrong with my camera?

Whenever I take a picture, the end result will always be a little blurry and have yellow tinting towards the left side of the picture. To some extent, the life side even has an entire bar going across it. What can I do with my problem?
Sent from my HTC One using Tapatalk 4 Beta

ipeemyself said:
Whenever I take a picture, the end result will always be a little blurry and have yellow tinting towards the left side of the picture. To some extent, the life side even has an entire bar going across it. What can I do with my problem?
Sent from my HTC One using Tapatalk 4 Beta
Click to expand...
Click to collapse
Seems like a hardware issue to me, I'd return it.
Good luck

jodeltje said:
Seems like a hardware issue to me, I'd return it.
Good luck
Click to expand...
Click to collapse
Alright thanks but do you think that this will be covered under the warranty?
Sent from my HTC One using Tapatalk 4

ipeemyself said:
Alright thanks but do you think that this will be covered under the warranty?
Sent from my HTC One using Tapatalk 4
Click to expand...
Click to collapse
I would be highly surprised if it would not. Especially if your phone is still newish. Just say no user error could ever cause this.

jodeltje said:
I would be highly surprised if it would not. Especially if your phone is still newish. Just say no user error could ever cause this.
Click to expand...
Click to collapse
Thanks I'll give it a shot. Anyways, does warranty usually replace the entire phone or do they usually just repair the damaged areas?

ipeemyself said:
Thanks I'll give it a shot. Anyways, does warranty usually replace the entire phone or do they usually just repair the damaged areas?
Click to expand...
Click to collapse
Depends, my carrier swaps out defective units for a new one right away if it's 2 months old or less. Otherwise it gets send away for repair.
I'd steer the conversation towards a new one in any case...

Buddy had same issue took it back got a knew one never asked a question had it for only like a week tho

Alright so when your provider decides to replace the phone for warranty, will you have to wait a few days for the new phone or will they give you a new one on that same time?

The speaker issues

Just to let you know it does seem to be device specific and some type of manufacture defect.
I took my phone in to the store where I got it here in the UK (Carphonewarehouse) and they too thought it was very low. They brought out another Nexus 5 and the sounds was A LOT louder.
They swapped it out then and there!
I now have a brand new Nexus 5 with great sound
Sent from my Nexus 5 using xda app-developers app

JonM1988 said:
Just to let you know it does seem to be device specific and some type of manufacture defect.
I took my phone in to the store where I got it here in the UK (Carphonewarehouse) and they too thought it was very low. They brought out another Nexus 5 and the sounds was A LOT louder.
They swapped it out then and there!
I now have a brand new Nexus 5 with great sound
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
yeah my co worker also has a nexus 5 and his speaker is also louder than mine. Beside the low speaker, my nexus is perfect no dead pixels, dust under the screen or loose power button. I am not going to chance doing an RMA. I hope we get a software fix from google soon about the sound.

dazz87 said:
yeah my co worker also has a nexus 5 and his speaker is also louder than mine. Beside the low speaker, my nexus is perfect no dead pixels, dust under the screen or loose power button. I am not going to chance doing an RMA. I hope we get a software fix from google soon about the sound.
Click to expand...
Click to collapse
You know you can send back the replacement unit if it's not better than your n5 now, right? You can choose to keep the one you already have.

RJM7787 said:
You know you can send back the replacement unit if it's not better than your n5 now, right? You can choose to keep the one you already have.
Click to expand...
Click to collapse
I think Google is changing their policy where now they are wanting you to return your first, then they will sent out the replacement. I read couple of recently post on the RMA thread

dazz87 said:
I think Google is changing their policy where now they are wanting you to return your first, then they will sent out the replacement. I read couple of recently post on the RMA thread
Click to expand...
Click to collapse
Wow, crazy. I guess it was because there was a lot of RMA's. I was lucky I guess. I am able to continue using my device until my RMA device gets here in a week or so. And I was told I can deny it if it's no better. Anyway, maybe it's worth a call to see if you're eligible to do the same. Good luck.

Loose earpiece grill

The ear piece grill on mine is loose. Checked my note 3 and it's not the same. Check yours just in case. I may sound a bit picky but I just spent $749 + tax on this. Gonna get it exchanged.
Sent from my SM-N900T using Tapatalk

Will t-mobile even exchange for that?

the one on my Note 2 kinda does that. but i never noticed until now until you brought it up. hmm...guess it didn't bother me or it didn't really cause a problem.
the one on my Note 3 on the other hand....it's rock solid. like welded into place.

browniegirl said:
Will t-mobile even exchange for that?
Click to expand...
Click to collapse
They will but you would have to send it back since it was purchased online.

Kawaisa said:
They will but you would have to send it back since it was purchased online.
Click to expand...
Click to collapse
Sounds more of a pain than what it's worth.

browniegirl said:
Will t-mobile even exchange for that?
Click to expand...
Click to collapse
I'm sure they will. The only problem is, will they have some in stock
Sent from my SM-P600 using Tapatalk

I wouldnt mind it so much if it stayed balanced. But its higher on 1 side and it's bugging the heck out of me.
Sent from my SM-P600 using Tapatalk

Kawaisa said:
They will but you would have to send it back since it was purchased online.
Click to expand...
Click to collapse
Yes you do have to send it back but after you get the replacement. I've done exchanges with them before. They've sent me a replacement but they have to put a charge on the account. If the defective one doesn't come back then they don't remove the charge.
Sent from my SM-P600 using Tapatalk

aznmode said:
I'm sure they will. The only problem is, will they have some in stock
Sent from my SM-P600 using Tapatalk
Click to expand...
Click to collapse
Will you be okay with it for the next 4+days ? I don't know if they will, in the cities I've lived in all sold out of note 2and 3 within 2hrs and my town is small

aznmode said:
I wouldnt mind it so much if it stayed balanced. But its higher on 1 side and it's bugging the heck out of me.
Sent from my SM-P600 using Tapatalk
Click to expand...
Click to collapse
is higher on the left side... I noticed that too...
man... to be honest... I completely understand your felling and frustration... even a small imperfection like this can make me crazy too. In my case I always inspect the screen looking for dead pixels (I usually install dead pixels app from the store)... and I have returned many phones because of this. (Including Note 3) In other words... like you mentioned... is your money, and if you are not 100% happy... return it... better live a week or 2 without the Note 4 than a year or more with the problem in your mind every single day...

browniegirl said:
Will you be okay with it for the next 4+days ? I don't know if they will, in the cities I've lived in all sold out of note 2and 3 within 2hrs and my town is small
Click to expand...
Click to collapse
Ya I'll be fine as long as it gets replaced. But since I bought online they will have different stock status than stores. Hopefully they've reserved some for replacements. I'll find out in a few.
Sent from my SM-P600 using Tapatalk

TEKHD said:
is higher on the left side... I noticed that too...
man... to be honest... I completely understand your felling and frustration... even a small imperfection like this can make me crazy too. In my case I always inspect the screen looking for dead pixels (I usually install dead pixels app from the store)... and I have returned many phones because of this. (Including Note 3) In other words... like you mentioned... is your money, and if you are not 100% happy... return it... better live a week or 2 without the Note 4 than a year or more with the problem in your mind every single day...
Click to expand...
Click to collapse
So you have the same issue too? Ya if I didn't spend so much on this, I wouldn't make such a big fuzz.
Sent from my SM-P600 using Tapatalk

I just checked mine and the earpiece doesn't have this defect. It would bother me also.

aznmode said:
So you have the same issue too? Ya if I didn't spend so much on this, I wouldn't make such a big fuzz.
Sent from my SM-P600 using Tapatalk
Click to expand...
Click to collapse
Just checked my white note 4. The speaker on mine is fine. I'd return it if I were you.

It looks like assembly problem. It appears that your speakers grill sits on top of foam gasket (this would be a reason why it springs back).
Sent from my SGH-T889 using xda app-developers app

That sucks and I still don't get why online and their stores are separate. One thing I liked about AT&T is being able to return to store even if I ordered online.
Sent from my LG-D851 using Tapatalk

Thanks guys. Glad to know it's not on all of them. I don't mind waiting a few days for a replacement. I'm on the phone with them now. But ya, I also hate that I have call if I bought online. And if I buy at a store, it has to be the same type store, meaning if I bought at a corporate store, I have to go another corporate store.
UPDATE: Ok they had to reorder me a new phone (black). It wasn't out of stock so they are going to ship it to me overnight at no charge and will get it on Wednesday. As usual, they are charging me for the new one and will refund the charges on the 1st phone when they receive it back.
Sent from my SM-P600 using Tapatalk

aznmode said:
Thanks guys. Glad to know it's not on all of them. I don't mind waiting a few days for a replacement. I'm on the phone with them now. But ya, I also hate that I have call if I bought online. And if I buy at a store, it has to be the same type store, meaning if I bought at a corporate store, I have to go another corporate store.
UPDATE: Ok they had to reorder me a new phone (black). It wasn't out of stock so they are going to ship it to me overnight at no charge and will get it on Wednesday. As usual, they are charging me up front and will remove the charges when they receive the defective on back.
Sent from my SM-P600 using Tapatalk
Click to expand...
Click to collapse
Beautiful. So you get a second phone before I even get my first? Sounds good.
They need to make orders upgradeable mid shipment.

p()()pypants said:
Beautiful. So you get a second phone before I even get my first? Sounds good.
They need to make orders upgradeable mid shipment.
Click to expand...
Click to collapse
I guess I got lucky the 2nd time around.
Not quite sure how UPS works but with FedEx ground it cannot be changed either once it ships. If it was express then they can switch between next day, 2nd and 3 days.
Sent from my SM-N900T using Tapatalk

Got my replacement today and I'm happy to report that it doesn't have the same issue. And is perfectly flushed against the glass.
Sent from my SM-N900T using Tapatalk