Constantly getting error messages from Play Store and Youtube. - One (M7) Q&A, Help & Troubleshooting

Just a month ago I got this phone and I'm experiencing some problems regarding the performance of how apps run. For instance with Youtube, I would only be able to watch one video and then after that, the app starts taking forever to load and it usually ends with an error message. Same goes with the Play Store. It would take forever for a list of apps to load, and most of the time it wouldn't even load up and give me an error message. And this doesn't happen with just my home wifi connection, but also with every other wifi connection I've used.
Is there a way to be able to fix this? I haven't unlocked my bootloader or even rooted the phone yet.

I think it's your Wifi. You can test it either with a speed test app or try to use another access point. Let us know how it turn out
Sent from my Nexus 7 using Tapatalk 4

Related

google chrome to phone extension is SLOW

It takes about 5 mins or more to deliver the site to my phone. Hows with you?
Perfect here, pushes insta most of the time. Probably a server problem
It takes time (almost a minute) if I'm on EDGE, but is almost instant if I'm on wifi.
Almost instantaneous
Sent from my Nexus One using XDA App
hm takes lots of time on both Wifi and edge for me
any ideas how to fix it?
If you send alot of messages in a short period of time, google servers will throttle delivery for a few minutes. If you continually send messages to the phone on a constant basis the Google servers will automatically "schedule" delivery of your messages by grouping and pushing at generated intervals.
About 10 or 15 seconds here.
Sent from my Nexus One
For me it actually does not work. The only way it works for me is when I disconnect from whatever my internet service is (wifi or 3g) then reconnect again, then i would get it in about 10 seconds after the reconnection.
I have sent google about this problem:
http://code.google.com/p/chrometophone/issues/detail?id=67
almost instantly here as well, even when i have 2 bars for 3G
Just tested it over 3g and took 10 seconds for me.
And thats in AUS where we have slow internet.
well my internet is quite good, and im trying on wifi as well
has to be something software related, cant really see how the connection might be a factor for few KBs
maybe try to uninstall and reinstall the latest versions. but unregister your device first.
Chrome to Phone takes minutes for me as well... wifi and 3g... running CM6 RC1.... reinstalled, rebooted, etc, no dice. Disappointed it doesn't work as advertised....
stock FRF91 w/root soon as i hit the button its instant, few times took like 5 secs
i loved showing it off to my buddy that has a iphone 4 and the new voice commands!
If it takes forever, make sure you are not running an auto task killer. If you kill the messaging service, it kills the push connection.
i dont have a task killer
It's going to vary wildly based on server load at any given moment.
There's nothing you can do about it.
If you have problems sign out in the chrome plugin and sign back in. Thats all I had to do when it stopped working. Its almost instantanious on wifi and a few seconds on 3G.
Instant for me, try a reinstall.
Peronsally sometimes it doesn't work at all, then when I connect my N1 to my laptop i get them all at once. But when it does work, which it does 95% of the time, the result is almost instantaneous.

youtube video problems

So I realized ygm when I'm watching my youtube vídeos on my One it always stops and starts loading. I wanted to know if it is the app or the phone I have all bars and I still next to the router so what's the problem. Someone on another forum said that it was from having flashplayer, I don't know
CrazyPhoneHacker said:
So I realized ygm when I'm watching my youtube vídeos on my One it always stops and starts loading. I wanted to know if it is the app or the phone I have all bars and I still next to the router so what's the problem. Someone on another forum said that it was from having flashplayer, I don't know
Click to expand...
Click to collapse
i have the same issue. connected to wifi, good signal, etc. its hit or miss some videos absolutely will not start the spinner just goes on forever. and if it does play it almost always gets stopped.
ATT Device (google edition conversion 4.3)
YouTube app version 5.0.21
I had thus issue constantly when I was on WiFi using AT&T u-verse. If I disconnected and used 4g it was fine. Changed DNS and all that to no avail. Bandwidth was fine. Went with another ISP and the issue rarely happens. Plenty of factors involved sometimes though.
Sent from my HTC One using Tapatalk 4

[Q] wifi turns on when screen locks after play store update

Hi all.
Yesterday evening I did a Play Store update via WiFi at a friends and afterwards the WiFi would turn on by itself. I noticed it because I kept getting the connection is unstable message after I manually turned WiFi off. The phone was trying to connect to a neighbor's open network that is just out of range.
This is the second time I've seen this problem and I'm assuming that since both phones were unrooted stock with all the bloatware disabled in app manager that the problem was with one of the 20 plus apps that updated. I uninstalled all the downloaded apps but it had no affect on the problem I went through all the settings for networks and didn't find any changes. What's the chances that one of the apps I downloaded was compromised. It freaked me out so much I hard reset the phone both times. I currently have set the Play Store to manual updates only so I can catch the culprit if it happens again my questions are is there way to view a log of what uses the the WiFi ? And how can I prevent this kind of problem in the future. And has this happened to anyone else?
Thanks much for your time and consideration

Extremely long Wi-Fi access times

My WiFi has issues opening new connections, like checking my email can take anything from a normal 1 second to just sit there and spin for 30 seconds.
This gets worse if I ask the email client to check all three accounts at the same time.
Opening say facebook through a bookmark on the start screen, can either load instantly, or just show a white screen until I force close Chrome and retry.
I never get an actual timeout error, but it'll keep loading some items between 10 seconds, to just never connecting.
When I do a speed check, there's no issue, I get the same 12 Mbps as the wired computer, assuming it'll actually start downloading.
On the play store there's broken downloads though, it'll download at max speed instantly, but then hang in the middle until I force stop the play store (or reboot).
If I let it sit long enough, it might resume but often with corrupt downloads as a result.
I've had this problem for a while now, and I've tried connecting to various other networks with completely different configurations and it's pretty much consistent.
Disabling WiFi and using the LTE network instead, it doesn't display this behaviour at all, so it has to be something with the WiFi.
Has anyone else had this? I can't find anything useful through the search or google, they all suggest I do this and that on my router, but the other devices work fine.
Tested with the HTC M7, an old Motorola Razr, even the now ancient Moto XT720 has no issues.
If you are in the stock Lollipop 5.0, then you should check your logcat (or use CatLog app in PlayStore if you are rooted).
There are many many WifiStateMachine errors that are logged each second.... I made a thread about it:
http://forum.xda-developers.com/moto-x-2014/help/xt1095-pure-edition-stock-5-0-major-t3002124
I reverted back to 4.4.4 and had no more of those errors.
eyeoncomputers said:
If you are in the stock Lollipop 5.0, then you should check your logcat (or use CatLog app in PlayStore if you are rooted).
There are many many WifiStateMachine errors that are logged each second.... I made a thread about it:
http://forum.xda-developers.com/moto-x-2014/help/xt1095-pure-edition-stock-5-0-major-t3002124
I reverted back to 4.4.4 and had no more of those errors.
Click to expand...
Click to collapse
I checked your thread, and I had a bug like that on 4.4.4 actually.
Where it would work fine, go to sleep then not wake up again.
For me, it was a game from humble bundle that triggered this, "The Deer God"
There was another game on play that did the same, but I can't remember the name of that one.
After I emailed the devs of Deer God, they oddly found the bug immediately and their new version didn't have this problem.
I didn't even send them a log file or anything.. Which was weird.
So far this never happened after upgrading to Lollipop though.
My WiFi problems disappeared at work, but remained at home.
Thinking it was the router, I borrowed a WiFi repeater but the problem still occurred.
Even when I used the repeater as a hotspot with cable.
I was about to give up, and just use my 4G all the time..
But I installed DD-WRT, and lo and behold, WiFi works flawlessly?!
It's not like I'm using a cheap rubbish router, it's the Netgear Nighthawk for crying out loud..
You'd think the software for it would be well coded considering how long they've been doing these devices...

Pixel 5 rebooting only with mobile data

Hi there,
in November last year I bought a brand new Google Pixel 5 and I gotta say that I'm quite happy with it, however there's been something quite annoying: sometimes it freezes and reboots itself when I'm using mobile data. I tried to figure out what was causing the issue and why it only happens when I'm using mobile data but I can't really find an answer. If I use WiFi, everything is fine, I can listen to the radio, watch videos on YouTube, have Teams calls, browse the web with Chrome etc, however if I try to do the very same things with mobile data in 4G (there's no 5G coverage in my area) it freezes and then reboots. It doesn't always happen, it seems to be happening randomly and I have no idea why. After rebooting, the app that crashed still has something in memory and if I try to open it without killing it first, it will immediately freeze the phone again and make it reboot again. It happened while I was watching videos on Facebook, it happened while I was watching videos on YouTube, it happened while I was browsing with Chrome, it happened during a Discord call, it happened during a telegram call, it happened while I was checking the NHS COVID-19 app... It can occur after few hours or several times an hour and I don't know what's causing it. Android is a Linux like OS, is there a way to check the journal and see what's happening? And on top of that, is there a way to let Google know and make Android automatically report crashes? The phone is still new, it's not rooted and I've only unlocked the developers options to force the refresh rate to 90Hz but that's it. I reached out to Google and they offered to replace the phone as soon as I send it (RMA) however I would like to find out first whether it's really an hardware problem or if it's Android 11 being unstable. I do have all the OS updates and all the apps are updated. What do you think? Oh last but not least, the SIM ain't an eSIM, it's a physical SIM placed inside the phone.
thank you in advance,
Frank
FranceBB said:
Hi there,
in November last year I bought a brand new Google Pixel 5 and I gotta say that I'm quite happy with it, however there's been something quite annoying: sometimes it freezes and reboots itself when I'm using mobile data. I tried to figure out what was causing the issue and why it only happens when I'm using mobile data but I can't really find an answer. If I use WiFi, everything is fine, I can listen to the radio, watch videos on YouTube, have Teams calls, browse the web with Chrome etc, however if I try to do the very same things with mobile data in 4G (there's no 5G coverage in my area) it freezes and then reboots. It doesn't always happen, it seems to be happening randomly and I have no idea why. After rebooting, the app that crashed still has something in memory and if I try to open it without killing it first, it will immediately freeze the phone again and make it reboot again. It happened while I was watching videos on Facebook, it happened while I was watching videos on YouTube, it happened while I was browsing with Chrome, it happened during a Discord call, it happened during a telegram call, it happened while I was checking the NHS COVID-19 app... It can occur after few hours or several times an hour and I don't know what's causing it. Android is a Linux like OS, is there a way to check the journal and see what's happening? And on top of that, is there a way to let Google know and make Android automatically report crashes? The phone is still new, it's not rooted and I've only unlocked the developers options to force the refresh rate to 90Hz but that's it. I reached out to Google and they offered to replace the phone as soon as I send it (RMA) however I would like to find out first whether it's really an hardware problem or if it's Android 11 being unstable. I do have all the OS updates and all the apps are updated. What do you think? Oh last but not least, the SIM ain't an eSIM, it's a physical SIM placed inside the phone.
thank you in advance,
Frank
Click to expand...
Click to collapse
Have you tried resetting your network in settings? Were you using this same SIM in your old phone with no issues, or was it new? Have you tried to replicate the issue in safe mode to rule out an errant app? If resetting network doesn't work, just back up your data and factory reset the phone. Google may have suggested this already. It's pretty much their automatic response before RMA. Cheers.
Of course I tried to reset my phone and start from scratch but it didn't help. As to the SIM, it has been working fine on my old phone for years so it's not the one causing the issue. Besides, if I disable mobile data but I still use the phone to call other people using the carrier network, it doesn't have any issues at all. As to safe mode, it happened with Chrome and YouTube, standard Google apps, so I can rule out third party apps altogether. It's really weird.
I made a few more tests and it seems to be related to GPU Hardware acceleration. I said that it happened on Facebook, YouTube and Chrome and I thought about the common factor: I was watching videos. It happened while I was on Facebook watching videos, it happened while I was on YouTube watching videos and it happened while I was on Chrome visiting a website which had an ad in which there was a video playing.
Oh and it also happened when I opened the camera 'cause... guess what? Video!
What puzzles me is that it only happens in 4G but not in WiFi and I can't think of any possible reason why it's only occurring with mobile data...
Ok after trying to understand what happened I was finally able to solve the issue and it wasn't an hardware fault nor it was related to video. It was me using IPSec Xauth PSK with Always on VPN turned on. It turns out that using a third party application to connect via Open VPN fixed the issue. It's now more than a week and I've never had a single reboot or freeze or crash. I have no idea why, but all I can say is "stay away from IPSec Xauth PSK" guys, there's something deeply broken there. Anyway, I'm glad everything turned out to be ok.
Cheers,
Frank

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