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I bought a Galaxy Note for my wife from a third party on Amazon. First they sent me an unsealed box, later, I never got my ICS update, and now I found out that the chip is effected by brick bug. I got my refund from amazon (they fulfilled the order). I want to get This from newegg. Can someone please tell me if a. newegg is selling sealed boxes, and b. will I get the ICS update?
Thanks guys.
Availibility of ICS update is not related with the device, but it depends on ROM it has installed. If installed ROM have set CSC to a country, where update is not released then you won't get it. But in that case you can manually update it via Odin.
I have a look on link you mentioned and it is N7000 exactly. And again confirm before placing order that they will supply you N7000 only and not a varient.
Regarding faulty chip, that will be there in almost every galaxy Note.
Thanks for your help. What I meant about ICS is that will this version have US warranty and what ROM do newegg Notes use?
What do you mean by US warranty ? If it is bought from within the US then it should be covered by Samsung US Warranties.
As for the ROM, It will most likely come preloaded with GingerBread, However dependant on your region and carrier there may be an ICS OTA Update as soon as you insert your sim and connect to WiFi.
If not, Just use one of the simple way to get ICS manually, Like ODIN flashable ICS.
I have the german note.from amazon. I dont get ota updates...but i can always updste using samsung kies.on my pc
Sent from my GT-N7000 using xda app-developers app
The seller is not responsible for software updates of your device. That's up to the manufacturer.
The "chip" is not affect by a "brick bug". It is a software issue from Samsung's update.
If you actually bothered to read the phone policy which they throw in your face when you buy the phone off neweggs, you'll note that they explicitly say that there is a very high chance that the box is unsealed for the purposes of replacing power supplies or unlocking the phone. And in fact, they are unsealed (at least the one I got was).
In short, you returned a perfectly good phone due to your own lack of research.
Hi, I'm in the US currently with a Samsung Note GT-N7000 that I purchased from Amazon (the phone imei showed that it is from the UK). After about 8 months of use without using custom roms, it seems to have hardbricked through normal usage (At the time of bricking I believe I was deleting some photos in a program called QuickPix when it froze and eventually had to be manually turned off. Then it would struggle booting on the Samsung logo and after a retry, it just would not boot anymore). It is completely unresponsive when you press any of the buttons and won't get recognized when hooked up to the computer. I even tried using new batteries but that did not work. I don't think the Jig will work in my case either.
I called Samsung US and they told me that the phone would have to be covered in the country where the phone was originally manufactured for which is the UK in my case. I was wondering if anyone else have been in my situation where you are in a different country with a phone that needed repairs. Samsung UK requires that you have an address in the UK so it makes it difficult for me to file a claim. Has anyone been able to get Samsung US to take your non-US claim or have found a way to file a claim without a UK address?
Thank you so much.
chumpburger said:
Hi, I'm in the US currently with a Samsung Note GT-N7000 that I purchased from Amazon (the phone imei showed that it is from the UK). After about 8 months of use without using custom roms, it seems to have hardbricked through normal usage (At the time of bricking I believe I was deleting some photos in a program called QuickPix when it froze and eventually had to be manually turned off. Then it would struggle booting on the Samsung logo and after a retry, it just would not boot anymore). It is completely unresponsive when you press any of the buttons and won't get recognized when hooked up to the computer. I even tried using new batteries but that did not work. I don't think the Jig will work in my case either.
I called Samsung US and they told me that the phone would have to be covered in the country where the phone was originally manufactured for which is the UK in my case. I was wondering if anyone else have been in my situation where you are in a different country with a phone that needed repairs. Samsung UK requires that you have an address in the UK so it makes it difficult for me to file a claim. Has anyone been able to get Samsung US to take your non-US claim or have found a way to file a claim without a UK address?
Thank you so much.
Click to expand...
Click to collapse
Excuse me, but doesn't Amazon have the obligation to be the liaison between Samsung and you? I mean, they are no different than if you had bought it from BestBuy. You should be able to contact Amazon, and tell them that your phone broke and you'd like to have it repaired under warranty. I live here in Spain, and I bought something from Amazon Spain but it was imported from the UK. I sent it back and Amazon paid for it to be sent back and everything.
I'd try contacting Amazon, and tell them the same situation. Tell them that you got the phone through them and then it broke, and you went directly to Samsung and they said that they won't honor the warranty as it was imported from Europe. Amazon has an obligation to offer the warranty. Not to mention, Amazon is probably one of the best companies I've ever worked with. Fast responses, fast shipments and awesome service in general.
Give them a try.
Hope I've helped.
First of all was the phone all the time on stock roms ? If yes then please contact or wait to get contacted by entropy512 if the phone is died du to emmc bug. Just hold a few hours I guess
Sent from my GT-N7000 using Tapatalk 2
Braxos said:
First of all was the phone all the time on stock roms ? If yes then please contact or wait to get contacted by entropy512 if the phone is died du to emmc bug. Just hold a few hours I guess
Sent from my GT-N7000 using Tapatalk 2
Click to expand...
Click to collapse
I'd need a lot more details, but:
What exact firmware was it on? What build?
As much as I would like for this to be an example of an eMMC brick on stock, the fact that it occurred when deleting files means that unless Samsung has enabled the "discard" mount option for storage in a new build I am unaware of, it's something else like a bad solder joint.
Entropy512 said:
I'd need a lot more details, but:
What exact firmware was it on? What build?
As much as I would like for this to be an example of an eMMC brick on stock, the fact that it occurred when deleting files means that unless Samsung has enabled the "discard" mount option for storage in a new build I am unaware of, it's something else like a bad solder joint.
Click to expand...
Click to collapse
I had the phone up to date through the samsung / settings / update so whatever the last ICS update was unless there has been a new update within the past 5 days. The last major update, I remember it installed some German apps, latest version of Kies, and made the Note a lot smoother. As I mentioned before, the phone did try to reboot to the samsung logo after it froze but it never was able to boot all the way. I should have stopped at that point but I tried to reboot a couple times and that is when it became unresponsive.
I've a hard-bricked GNote. Plz don't ask why and how I managed to screw it. I cannot regret enough myself. Never intended to and usually I take good care by reading before doing something potentially risky. It's just that the temporary cwm.zip was on that note for long, and it was downloaded and used for rooting before it was discovered and marked as dangerous and I did not visit XDA meanwhile.
Anyway, it has been more than a month now. The device is super-hard bricked. Nothing can revive it. It's totally dead; no display, download or recovery modes. Has been tried for JTAG and met with failure (eMMC seems to be damaged altogether). So the only thing left to do is to replace the motherboard. The seller from whom it was bought claimed that it had international warranty at the time it was sold. However, after this disaster, I discovered this particular unit has no warranty by Samsung (was strange for me). I have contacted Samsung UAE, Samsung South Africa, and Samsung USA and all of them refused to extend any help. The local Samsung service center would charge me $400 (yes that's correct - US$400 equivalent in my currency) for replacing the motherboard.
I might use some help here by getting information on whether the motherboard can be obtained from some other place, and how much would it cost. I have access to UAE or Singapore (friends visit these places). If someone can help me with this information on how much it would cost me to get a replacement MB from these markets or may be from the Samsung service centers there, it would really be helpful. Any help in this matter is much appreciated.
Hard bricked note
I have the same problem. if anyone can let me know whether ( & where ) i can get a replacement motherboard from any of the following countries in my region - Singapore , Malaysia, India or Srilanka, i have fiends in these places but they don't know where to look so if anyone can point me in the right direction. if i can get replacement i have technician who can get it done.
FYI - I live in Maldives ... which is a small Indian ocean island nation. Few Hi tech service centers avilable but no spares.
If you think the cost of mobo is high or you can't get one,you could try http://forum.xda-developers.com/showthread.php?p=26285877 or http://forum.xda-developers.com/showthread.php?p=26428986
Please note that the above methods are not permanent fix for superbricked phones....it just makes it usable again....And it also lessen your SD card space drastically....
Sent from my GT-N7000 using xda app-developers app
I think sourcing the actual mobo's will be very difficult except on ebay, but they're likely to be damaged ones anyway, you might be lucky.
As above poster mentions, you can try a repartition as a workaround until there's a concrete fix.
Sent from my GT-N7000 using xda app-developers app
@vijai2011 and @SpyderTracks, thanks for your suggestion guys, but probably you are confusing it with a super-bricked GN. There is no way I can repartition the eMMC as there is no bootloader. Without it, I cannot go into download mode or have PC connectivity of any kind, whatsoever. MB replacement is my only option.
unikorn74 said:
@vijai2011 and @SpyderTracks, thanks for your suggestion guys, but probably you are confusing it with a super-bricked GN. There is no way I can repartition the eMMC as there is no bootloader. Without it, I cannot go into download mode or have PC connectivity of any kind, whatsoever. MB replacement is my only option.
Click to expand...
Click to collapse
What I'm suggesting is the only way to replace emmc is by replacing the motherboard, and samsung is the only place that will do it, or any insurance place who'll probably send it to Samsung. Sourcing motherboards is notoriously difficult outside of a service center. It's the whole board that needs replacing not just the chip as it's embedded.
Sent from my GT-N7000 using xda app-developers app
unikorn74 said:
@vijai2011 and @SpyderTracks, thanks for your suggestion guys, but probably you are confusing it with a super-bricked GN. There is no way I can repartition the eMMC as there is no bootloader. Without it, I cannot go into download mode or have PC connectivity of any kind, whatsoever. MB replacement is my only option.
Click to expand...
Click to collapse
Oops...sorry....yeah I thought you have superbricked your phone...And sorry if that haven't helped you....
Sent from my GT-N7000 using xda app-developers app
Wait for note 2 xP... Not worth paying 400 dollars for a mobo its better to get a new device but why to get a new note 1 with note 2 around the corner?
Sent from my GT-P7500 using Tapatalk 2
Bump. Anyone?
same boat. emmc motherboard but ss have said it's water damage instead to get off the warranty. blatant theft.
now I'm stuck too with a hard brick....
unikorn74 said:
Bump. Anyone?
Click to expand...
Click to collapse
I guess the best thing for you is to acquire the eMMC chip and just take the defective chip out and replace it with another one (not entirely the entire motherboard). I'm not sure though how you can accomplish this feat but someone (courtesy of 'dekelm8' from http://forum.xda-developers.com/showthread.php?t=1698977&page=59) was able to secure a replacement chip from this website - http://www.suppliesnow.nl/english-product-1108-000424.htm and http://www.aswo-elektronik.hr/eng/index.html (you need to register to that website actually).
So far he indicated that he got the replacement chip (* I think). Now to the nature if he was ever able to replace the eMMC chip with his replacement one, that remains a mystery to me still.
Hope that helps something on your dilemma and Good Luck if your able to fix back your Note.
Search on YouTube : Samsung Galaxy Note - JTAG Brick Repair Service (Debricking/Unbrick/Brick FIX)
Hello All,
My OB is bricked, i was flashing it with smartflash tool and installing official lg optimus gb image, but suddenly it was bricked. Now it is not starting, not even in download mode, no signal of power.
Any ideas?
It caused bcoz of loose cable connection.
While flashing any ROM, cable should have intact connectivity..
usrelam types
sekhar13515 said:
It caused bcoz of loose cable connection.
While flashing any ROM, cable should have intact connectivity..
Click to expand...
Click to collapse
first of all thanks for replying.
I am not sure about loose cable connection, but what we can do in this case?
bandishjilka said:
first of all thanks for replying.
I am not sure about loose cable connection, but what we can do in this case?
Click to expand...
Click to collapse
Probably a hard brick, bring it to a lg service center. Tell them you tried to update your phone and all of a sudden the update stopped and now it doesnt react anymore.
Sent from my LG-P970 using xda app-developers app
ndittlo March
N00BY0815 said:
Probably a hard brick, bring it to a lg service center. Tell them you tried to update your phone and all of a sudden the update stopped and now it doesnt react anymore.
Sent from my LG-P970 using xda app-developers app
Click to expand...
Click to collapse
ok, but is there any other way?
In case of hard rest, as N00BY0815 said, only way is to take the phone to LG service center, but you have to take precaution regarding:
Take out the memory card and keep at ur home, in case you rooted the phone, otherwise they will know that U rooted the phone and reject the warranty.
i dont think rooting is against warranty everywhere does your pc recognises it when you plug it in while holding p
volume+ ?
(check in manage computer)
theaks30 said:
i dont think rooting is against warranty everywhere does your pc recognises it when you plug it in while holding p
volume+ ?
(check in manage computer)
Click to expand...
Click to collapse
He already said, it doesnt even turn on in download mode, so there is no chance to revive it. LG will not know, if it was rooted or not, since noone can turn it on and check it. So just do what i told you above and everything should be good again
Sent from my LG-P970 using xda app-developers app
N00BY0815 said:
He already said, it doesnt even turn on in download mode, so there is no chance to revive it. LG will not know, if it was rooted or not, since noone can turn it on and check it. So just do what i told you above and everything should be good again
Click to expand...
Click to collapse
hi N00BY0815, sorry for offending, u r wrong, lg will definitely know what installed even on hard brick
I had this same happened months ago, lg recognised and rejected the warranty, I had to buy new board..
sekhar13515 said:
hi N00BY0815, sorry for offending, u r wrong, lg will definitely know what installed even on hard brick
I had this same happened months ago, lg recognised and rejected the warranty, I had to buy new board..
Click to expand...
Click to collapse
Then tell me how please. Not taking it as an offense glad if somebody knows it better, than me
Sent from my LG-P970 using xda app-developers app
sekhar13515 said:
hi N00BY0815, sorry for offending, u r wrong, lg will definitely know what installed even on hard brick
I had this same happened months ago, lg recognised and rejected the warranty, I had to buy new board..
Click to expand...
Click to collapse
This is software error not hardware error. They can't charge you buying new free software.
If its hardware error, in this case, then the problem is not caused by the root and they can't reject warrenty (at least in Europe, I'm pretty sure in most places they'll get away with it.)
EDIT
@Nooby
If they can't access it through new bootloader they have to use JTAG equipement and then you can read and write to flash memory.
Sent from my LG-P970
xonar_ said:
This is software error not hardware error. They can't charge you buying new free software.
If its hardware error, in this case, then the problem is not caused by the root and they can't reject warrenty (at least in Europe, I'm pretty sure in most places they'll get away with it.)
EDIT
@Nooby
If they can't access it through new bootloader they have to use JTAG equipement and then you can read and write to flash memory.
Click to expand...
Click to collapse
I have not much knowledge like xonar and N00BY0815,
Maybe they used JTAG or something ..bcoz at first they try to know whether it is rooted and non-rooted to get reject the phone here.
At that time, I contacted the most senior developers here in XDA, they also suggested that there is nothing to do if the phone is not turning on, & take it to service center...(the case is of LG P500)
That's strange. When I hard bricked mine, they kept my phone 3 weeks to finally say that it was the motherboard which died (I flashed a P990 rom by mistakes, it was for a friend but I forgot it in my sdcard).
Sent from my LG-P970 using xda premium
11 days ago i installed cm10 nightly 11-14-12 after using the rom about 4 days, suddenly while charging my phone turn off and didn't turn on again. It can't enter sw upgrade. When i send it to the lg service center they said that it was a motherboard problem and need to replace it. It cause P9,000 (about $214). What the F**K! The brand new Optimus black here cause around P13,000 ($309). My warranty is already expired so i decided not to replace the motherboard and wait for the release of nexus 4 here in my country.
That time i'm using blackberry charger 5v output. Do you guys think that the hardbricked has also something related to the charger?
I've had Galaxy Note since February of 2012......Had it replaced three times under warranty through AT&T for same problem. (At least AT&T overnighted the replacement unit got it today)
All the note I had loved to shut off automatically and randomly........
1) Whenever I pickup a call, the phone shuts off (all the time)
2) It reboots by it self inside my pocket
3) It reboots by it self sitting while sitting on my desk
I see a lot of Note user are facing this problem........is there any solution? I've tried couple stuff that was posted on numerous posts.
Also what should I do once my warranty expire? I have 90 days under this refurbish warranty....original phone was till February 2013.... not sure when will it expire.
I've called: AT&T Customer Relation, Customer Service, and Warranty Department as well as Samsung Tech Support. (The only thing I got $25 credit towards my bill)
A Gentleman from Warranty Department told me that he always see this problem.........he sent me a replacement unit immediately and even offered if I wanted to get replaced with Galaxy S3.....unfortunately Note 2 was too new to be replaced......but still I have asked to get Galaxy Note.
Spoke to Customer Relation...what a awful service this guy said "I have Galaxy Note but never have problem" and accusing me for dropping the phone and etc........that the reason I've got $25 credit to my balance. (I could have got more but was too tired to fight for it)
Samsung told me that if I face this issue call Samsung again and they will fix it.. But I will be without a phone for roughly 1 week to 2 week.
What should I do after my warranty expire?
Honestly, i do believe most of us do not having this problem if on ics or gb stock rom.
Do you check with samsung service centre what they did to repaired or solve your problem?
Did samsung change any hardware? Or either update your software only?
If samsung only update your software, it might be hardware problem. In other way, if samsung did change your hardware only, it might related to kernel/rom problem.
If samsung did both. Just go there again and request new handset.
Keep all the repair receipt as record. If samsung refuse to replace new handset when problem still exist. You might need all this record as proof for complaining to consumer body.
Sent from my GT-N7000 using xda premium
lee yun khong said:
Honestly, i do believe most of us do not having this problem if on ics or gb stock rom.
Do you check with samsung service centre what they did to repaired or solve your problem?
Did samsung change any hardware? Or either update your software only?
If samsung only update your software, it might be hardware problem. In other way, if samsung did change your hardware only, it might related to kernel/rom problem.
If samsung did both. Just go there again and request new handset.
Keep all the repair receipt as record. If samsung refuse to replace new handset when problem still exist. You might need all this record as proof for complaining to consumer body.
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
Samsung did not repair or replace anything on my Galaxy Note.
ATT replaced my phone with their refurbish one all three times.
I might send it to Samsung next time I have this problem.......
thank you
if its random reboots, its worth trying a different battery
lol there is something you are doing that is wrong. That or the shop you go to has given you the same phone unfixed back.
eliminate if its an app issue by unstakking the app you are installing.
update your phone throught Kies. etc etc etc
The problem with getting a replacement is that it will be a refurb. probably with a load of problems the same as yours that don't show in a quick test. If a load of pple hand phones back wigh this they probably just turn them round.
I may be just cynical...
from the man hiding in your attic....
maybe Note 1 is bad luck? How about a Note 2 subsidized for a little extra? A nexus 4? s3? HTC One X+? LG Optimus G?
i'm sorry about your phone rebooting. best of luck and happy holidays!
Never experienced any sich thing on my note since feb 2012. On stock 4.0.4 lr8
Sent from my GT-N7000 using xda app-developers app
i have used my galnote about 7 or 8 month right now, and i have been flash so many rom or kernel, but i never meet ur problem mate, i'm sorry to hear that, hopefully ur note can get the replace one, the new one, not the refurb one.. happy holiday, and marry christmas