Hi all,
Got an SP (C5303) the other day which was sold to me as an EE phone although when I checked it's unlocked so now not so sure where it came from as there is no branding on the phone.
Bacicaly I'm on Orange in the UK and I'm having trouble with realy slow data, the phone is basicaly stuck on GSM, I only ever see 'G' on the signal indicator. I know there is 3G avalable as my previous Xperia U could get 3G.
I have seem 'E' once on the siganl but the moment I tryed to do anything with the phone it dropped to 'G' again.
I have got the phone set to 'WCDMA prefered' and have had the APN sent to me by Orange.
Does anyone know how I can get it to connect to 3G?
Regards.
Force it in network settings
Gesendet von meinem Xperia SP
Thanks for the response.
How do I force it in network settings?
I assume he means go to settings/wireless and networks/mobile networks
Then for network mode select WCDMA only
I'mm on EE's LTE service and I guess they have some kind of 'load management' which dumps you on the next category down if your preferred data connection has a poor signal or is being used heavily by others.
Similarly you may want to check out that your network operator is EE 3G - not 2g.
I have tried setting it to WCDMA only and just get a red cross and no signal bars.
Even as far as changing it in the *#8#4636#*#* menu.
I have tried flashing a UK generic firmware and still get the same results.
Tried a '3' sim and could get no signal again.
I have even gone as far as checking if the IMEI has been blacklisted, it's not fortunately!!
The only thing I can assume at the moment is that the radio is messed up some how but thought flashing different firmware would have resolved this?
Going to try flashing a Orange UK firmware to see if there is some little tweak in there from Orange to make it all work!!
At the moment I feel like I'm running in circles and banging my head on a brick wall all at the same time!!
Any ideas of something I may have missed would be great!!
Thanks all for the help so far!!
Oh just thought in the network operators there were no 3G options of any operator.
One thing Orange did mention when I spoke the the was that the MNC in the APN should be 30 but the default comes up as 33 and I if I change it to anything other than 33 the APN vanishes!!
Sounds like a hardware issue, especially if you’ve tried another sim and that couldn’t get data either. The quickest way to confirm is to see whether the EE sim can download data on another phone.
I put my sim back in my xperia U and it went straight to 3G then H so the sim seems fine!!
Looks like I bought a lemon!!
Looks like I will be contacting the seller for a refund, shame I really liked the phone!!
Hill-Climber said:
I put my sim back in my xperia U and it went straight to 3G then H so the sim seems fine!!
Looks like I bought a lemon!!
Looks like I will be contacting the seller for a refund, shame I really liked the phone!!
Click to expand...
Click to collapse
Try this? http://forum.xda-developers.com/showthread.php?p=43890652
Sent from my C5303 using Tapatalk 4
Just thought I would let you all know the outcome of this one!!
I have had it looked at by a local trusted phone repair shop and in his opinion the phone had suffered water damage.
His reasoning was the security seal was missing and the moisture indicator was wonky.
Don't know where the security seal should have been or what it looks like, but the moisture indicator was wonky (once I was shown where to look) as apparently in the factory they are stuck on by machine and are always dead straight.
But the good news was I tested eBays money back guarantee and I got a full refund including postage once I sent the phone back.
Thanks to all that tried to help me trouble shoot this issue!!
Good to know eBay stick to there refund policy.
Sent from my C5303 using xda premium
Related
I am on the old $39.99 ATT plan the one that does not have 3G and my with an old “blue” SIM card. I have been using Sony S710a for the past two years which in fact worked fine. A week ago I have obtained ATT Tilt (HTC 8925), unlocked it so that it would read my card and started using it.
Here is the problem that I can’t solve>
Sometimes my phone loses service, completely, and I cannot reconnect to ATT Service. I have tried to find a pattern but so far I am clueless of what might be causing it.
According to my observation:
1. It has been happening in certain neighborhoods.
2. When I do find service and connect to it shows E and then switches to 3G
3. When my phone starts to show 3G it loses connection.
This phenomenon happens only from time to time. Other times I have 3G icon and everythign is fine. I have tried T-mobile card in it and there is no problem. It connects to T-mobile service and has all bars. Thereafter I have put my card into an unlocked Nokia 6300 and my ATT connection works fine. The only thing I can blame is 3G.
Please if anyone knows what this, why its happening and how I can avoid this issue let me know. Thank you.
it looks like I have got a solution...
Im not sure yet, but so far I have installed an application that supposed to keep me away from [3G]. The application that I have installed is Bandswitch. So far it only shows [E] . I have to travel to those areas where I had no service to be sure that this program works. Ill keep you updated on this issue.
go get a new sim card. ATT and Cingular towers were different so some older sim cards have trouble connecting to some towers. its only something like 15 bucks.
when i went to the ATT storeto get my tilt, even though i already had a 64k sim they still upgraded the sim (for free seince i was about to pay 400 bucks).
Its your sim card
The old sim cards don't have enough memory. Get a new one with the 3g logo on it. You should probably upgrade your service too. Or you'll get a big surprise when your bill comes.
I have the same problem here in germany with the O2 3G Network... My phone has a GPRS Connection and when the 3G Icon appears there is a total loss of connection for like 10 seconds and its back to GPRS again... End of the story (like i assumed and wrote to O2 ;P) my SIM Card is too old, new one on the way Should work for you as well, like all the other posters before me claimed
Edit: Oh and it didn't cost me one buck, all inclusive service because i didn't lose or broke my SIM Card. When it is too old to be able to allow you to use your full contract properties, i guess they pretty much have to send you a new new SIM card for free. At least here it works this way
Thank you...
The problem is that I dont have a contract and the only way for them to upgrade my sim to 3G is when i sign up. Curently I have 1000 min, nights and weekends from 7pm, free mobile to mobile, free long distance and free incoming SMS. Its highly unlikely that any one of you would give that up and pay more money for less minutes and less services. Right? Thank you. at this point i think im fine with what I have got, in addition to not needing 3G at all. by the way, i think that this program Bandswitch is doing a good job keeping me of 3G. Thank you.
Yarikd said:
The problem is that I dont have a contract and the only way for them to upgrade my sim to 3G is when i sign up.
Click to expand...
Click to collapse
I never had to 'upgrade' my sim to 3G, nor sign a new contract. I just took my old GSM SE phone in to ask about service, and they asked if I would like a sim swap to the latest.. Sure, done.
Now works fine with the Kaiser, and never did any form of 3G 'upgrade'.
NuShrike said:
I never had to 'upgrade' my sim to 3G, nor sign a new contract. I just took my old GSM SE phone in to ask about service, and they asked if I would like a sim swap to the latest.. Sure, done.
Now works fine with the Kaiser, and never did any form of 3G 'upgrade'.
Click to expand...
Click to collapse
Were you part of the old ATT Blue network? Cingular actually started giving out 3g cards in early 2006 in my area. I got one with my 8125 where they FIRST came out. So it's possible if you've gotten a phone since then and now that your card is already 3g...
Nate731 said:
Were you part of the old ATT Blue network? Cingular actually started giving out 3g cards in early 2006 in my area. I got one with my 8125 where they FIRST came out. So it's possible if you've gotten a phone since then and now that your card is already 3g...
Click to expand...
Click to collapse
You're right, I think it may be important to be on the 'orange network' because 3G never existed for the old at&t wireless 'blue'.
I was always part Cingular, and did go through the free-sim upgrade, but got another one when I just walked in after that.
Well I'm in malaysia, Using Maxis 3G network. I also having problem same symptoms like you guys. What do i realize sometime it give my device freeze for sometime. But the freeze just like for few second. And what do i realize when 3G appear our phone signal become weak. From full bar drop to 2 or 1 bar.
Did u guys having this issue too?
My simcard is 128k if im not mistake.
See this: http://forum.xda-developers.com/showthread.php?t=335074
Most likely the same problem. RMA ahead.
Try this on your phone settings (dialer --> menu --> options) on the network tab is network selection set to automatic? i was experimenting with my phone to see if i could get a better signal and set it to manual and choose my network but when im no a 3G connection its called 3G T-mobile and when not its just called T-mobile and on the manual list its just called T-Mobile so each time i got a 3G connection it would lose signal completely and start searching for i think T-mobile not 3G T-mobile the moment i set it back to Auto and soft-reset it worked fine again.
my phone did this at first, and all i had to do was get a new SIM. they didn't charge me a dime for it at the att store, but if they ask just tell them your phone won't connect and that it's a problem with your SIM
I have the same problem and have a new phone on the way. I already have a 3G sim card.
When you call, they'll probably make you hard reset your phone. Just a heads up.
I have an Orange branded TyTn II, and it never connects up to 3G even though the area i live in is well covered by 3G.
It mostly stays on G. It has changed to E (EDGE) on occasions but thats it.
I am from the UK and live in the yorkshire area.
Anybody got any ideas, or do i need to speak to Orange?
Thanks
ahanson said:
I have an Orange branded TyTn II, and it never connects up to 3G even though the area i live in is well covered by 3G.
It mostly stays on G. It has changed to E (EDGE) on occasions but thats it.
I am from the UK and live in the yorkshire area.
Anybody got any ideas, or do i need to speak to Orange?
Thanks
Click to expand...
Click to collapse
Did u check the band settings in settings/personal/phone?
I went into the settings and it says it is set to Auto.
So i would presume it would pick upthe best signal?
ahanson said:
I went into the settings and it says it is set to Auto.
So i would presume it would pick upthe best signal?
Click to expand...
Click to collapse
Yes, at least that is doing in my case.
If that is the case any other ideas as to what it could be, and why the phone does not detect 3G?
Thanks
ahanson said:
If that is the case any other ideas as to what it could be, and why the phone does not detect 3G?
Thanks
Click to expand...
Click to collapse
Where are u from?
Go to commanager and check if there is 3g turned on.
Did u try to search this forum?
Check my first post for location.
In comm manager there is no option for 3G, the only other choice i can see is data connection, and i cannot turn this on.
The Connection button is only used to disconnect active data connections.
I ,along with some friends, have also been having problems with Orange's 3G the last few days (I just came back to the UK so I'm not sure how far back the problem started - my friends say its been like this for at least a week). Not sure if it is related though. Oh, I live in Essex.
ahanson said:
Check my first post for location.
In comm manager there is no option for 3G, the only other choice i can see is data connection, and i cannot turn this on.
Click to expand...
Click to collapse
U can install advanced config tool, and there under menu u can choose the layout of the commanager(there u can put the 3G button on the screen). But it could be the above mention reason.
My problem just got more complicated.
Have a look at this thread: http://forum.xda-developers.com/showthread.php?p=2606166
Hi alt236,
The strange thing is my unit has recently come back from repair, and the main board has been replaced, under warranty, because of a dodgy ROM flash, and the 3G still does not work.
Weird.
Have you tried with a different SIM card?
Ok, I just had a chat with Orange support. Thankfully I got a pretty helpful guy
Anyway, according to him, Orange does not fully support 3G yet (at least not officially) as only about 50% of their masts are 3G enabled. This means that they get network congestion problems causing devices not to connect or drop connections unexpectedly.
His advice was to try to connect at different times of the day, and to force the connection on the Kaiser (not to set it to auto).
As I live in an area with 4-5 3G masts immediately around me (yes, I know I will die from cancer ) its a bit weird for me to be unable to connect, but I'll give it another go, at a unsociable hour (4 in the morning for example) and see what happens then.
He did ask me if I wanted to get my phone tested though, so if it doesn't work tonight, I'll send it off and hope for the best.
Nice One alt236, that would explain the lack of 3G.
I will give it a go at different times of the day and see what happens.
Thnx
No luck with my overnight test.
I passed by an Orange shop in town this morning and I spoke with one of the staff members there.
He proposed that before I ship it out, I should call 156 which is technical support for data enquiries (MMS/WAP & WEB/Email) and PDA's as they can see what my phone is actually trying to do when connecting and push updated settings to it.
I've tried calling a couple of times today, but the queue is too long. I'll post back when I have news.
i have the exact same problem, please let me know what orange have to say!
Hi everyone,
I am trying to find out if anyone in the UK on o2 is able to see "3G" on there notifcation bar at the top?
I have been trying to find out for a while and have recently changed my sim card to a 3G as i have had mine for ages and was still an old 2g one!!!!!!
Since swapping I still only see G all the time while downloading data. Does it actually change to 3G when its available?
My current settings are:
o2 mobile Web Post Pay
APN mobile.o2.co.uk
Username: o2web
Password: password (i think!)
APN Type: Internet
Any help would be great
Regards Jim
Well when I'm inside I get HSPDA, I some times see the 3G logo, not often, but HSDPA is better anyway, when I have a decent signal or it drops to edge, but outside I always get it, It could be due to lack of a decent signal?
Make sure in Mobile Network Settings you have Network mode set to GSM/CDMA (Auto Mode)
My Internet settings are the same as yours
So you actually see a 3G logo then.........humm
I checked my network settings and mine are on auto as well.
Im wondering if there something wrong with my phone????
The only reason I say this is because my m8 is on 3 network and when were next to each other he can pick up a 3G signal and I cant. I find it hard to beileve 3 has better network in my area. Specially I always have a 5 bar signal.
Cheers for replying
Regards Jim
Benson881 said:
So you actually see a 3G logo then.........humm
I checked my network settings and mine are on auto as well.
Im wondering if there something wrong with my phone????
The only reason I say this is because my m8 is on 3 network and when were next to each other he can pick up a 3G signal and I cant. I find it hard to beileve 3 has better network in my area. Specially I always have a 5 bar signal.
Cheers for replying
Regards Jim
Click to expand...
Click to collapse
Have you checked your signal on the o2 post code checker? I wouldnt bash three's signal thinking o2 is better! as 3 network share nearly all 3g sites with tmobile now and have really good coverage so dont use that as a president.
Also best to try your sim in a unlocked/o2 phone in an area that you know gets signal like the o2 shop. Also i didnt think any network needed new sims for 3g apart from orange with the strange usim!
I see both H and 3G.
Yeah i needed a new sim. Got mine about 4 years ago and was told i had an old 2G sim. I didnt know they updated sim cards !!!!!
Ill check the postcode checker on the website and will probably go to the o2 near me. Hopefully Ill pick it near there.
Im not overly bothered about having it where i am, just want to know it works ok.
Regards Jim
Hi All
I bought my galaxy note i9220 in China on 18th Aug. It is a genuine phone, NOT a clone just to note.
It was working perfectly fine when I was in China using a China Mobile SIM card.
Last Sunday I went to hongkong to catch a flight to London, and when I was in Hong kong, I changed back to my UK 3 SIM card, which again, was working OK in hongkong.
Before flight took off, I switched the phone off.
During the flight, I must have hit some button and accidently switched the phone on ( as when I landed, I took my phone out and it was “ON” with no signal).
Ever since I landed in Heathrow, I got no signals. The phone shows I can only make emergency calls.
I have tried all of the below but none worked:
1) Switching the phone off & on.
2) Take out battery (while phone was off) & SIM and put them back later.
3) Take out battery (while phone was on) & SIM and put them back later.
4) Reset to manufactory status.
When I go to Setting – Wireless & Network – Mobile Network – Search operator, I can see “3” in the list of operator, but when tried to connect to it, it said “Unable to connect to the network”.
The “3” sim worked fine in my old NOKIA phone so I don’t think it’s a problem on the SIM.
Anyone able to help? Thanks sooo much!
a suggestion..try to make sure you inserted the sim card with the bend angle facing the bottom of your phone..sometimes you insert your sim in a wrong way and this cause your problem..am not trying to be funny but it happen with quite a lot of people including me...
or Could be a fault on your phone..and these things happen..
or your sim is invalid for a reason..i suggest to get a pay as you go 3 uk sim card and try it ...or call 3 customer service and speak to one of their agents to have a look at your account ... they might send you another sim or pop in one of their stores and speak to someone about it...if nothing wrong with your account then am afraid it is a hardware issue with your phone..
Are you sure the phone is not a 4G phone?
This won't work in the UK as our Cell's are different as well.
Also: http://www.chinaphonereview.com/hdc-galaxy-note-plus-gt-n7000-i9220
scorpion100 said:
a suggestion..try to make sure you inserted the sim card with the bend angle facing the bottom of your phone..sometimes you insert your sim in a wrong way and this cause your problem..am not trying to be funny but it happen with quite a lot of people including me...
or Could be a fault on your phone..and these things happen..
or your sim is invalid for a reason..i suggest to get a pay as you go 3 uk sim card and try it ...or call 3 customer service and speak to one of their agents to have a look at your account ... they might send you another sim or pop in one of their stores and speak to someone about it...if nothing wrong with your account then am afraid it is a hardware issue with your phone..
Click to expand...
Click to collapse
The sim works fine on my old Nokia phone, and i tiredputing the SIM different ways but still no luck....anooying thins is the phone was working fine but started to give me prob. as soon as i landed UK...
santoz said:
Are you sure the phone is not a 4G phone?
This won't work in the UK as our Cell's are different as well.
[/url]
Click to expand...
Click to collapse
Got my mum called the phone provider back in CHina they said it should be ok to use in the UK.
They asked me to check my SIM freuency (or sth like this). and said as long as it is on GSM900/1800/1900MHZ, then it should work...what is that???
Try change your network settings between the options, gsm, hspa, and wcdma. Think it's settings, more, mobile networks, network mode.
Probably one of those should sort you out.
hkgrob said:
Try change your network settings between the options, gsm, hspa, and wcdma. Think it's settings, more, mobile networks, network mode.
Probably one of those should sort you out.
Click to expand...
Click to collapse
Thanks.
When i went into the"mobile networks", the phone started auto search of network.
And it returns network lists:
3
O2 (forbidden)
Vodafone (forbidden)
I understand the 2 being forbidden as im not a custmer of either O2 or VDF, but it just does not allow me even to connect to 3..grrr very anooying.....
I will try changing the settings when i get home today.
hkgrob said:
Try change your network settings between the options, gsm, hspa, and wcdma. Think it's settings, more, mobile networks, network mode.
Probably one of those should sort you out.
Click to expand...
Click to collapse
THere is no network mode in the mobile network ....how can i change the mobile network type in the SGN?
Hey guys,
So i broke my Xperia Z (C6603) screen 2 weeks ago and just got it back from my insurance company a few days ago.
They somehow unlocked my unlockable bootloader and also sim unlocked the phone. I was not disappointed with this
But, i can't connect to any 3G networks since getting my phone. And since my provider only supplies 3G and not 2G, i'm screwed.
I've factory reset, flashed various stock roms, 244, 423 and also flashed CM10.1 and CM10.2. No luck! I figured one would have a baseband that worked properly?
Everything else works fine, wifi, calls, nfc etc. But when i go into *#*#4636#*#* and try to set the preferred network type, i can't select LTE etc, it just defaults back to WCDMA. Also i have no option for LTE in the mobile settings network type (i did previously). Only WCDMA only, GSM only or WCDMA (preferred)/GSM. The last one should work, but still can't connect to 3G networks. Every time i try, it tells me "could not connect to the selected network, check your sim, blah blah". But it connects to the 2G variant of that network just fine.
My APN settings are fine, as i copied them from my HTC One on the same network. And the imei isn't blocked according to my provider.
I have tried another sim and this sim in another phone, so there is nothing wrong with my sim cards. And i doubt there's anything wrong with the sim card slot, since 2G wouldn't even work then. I'm on Three UK and have phoned them for help, but they were useless and fobbed me off to my insurance company.
Any ideas? I'm pretty much out of them
The fact that they unlocked a locked bootloader and SIM unlocked the phone sounds a bit dodgy to me.
You could try downloading the APN settings, go to Settings>Xperia>Internet settings.
Drummerjed said:
The fact that they unlocked a locked bootloader and SIM unlocked the phone sounds a bit dodgy to me.
You could try downloading the APN settings, go to Settings>Xperia>Internet settings.
Click to expand...
Click to collapse
Yeah i was thinking that myself, and have read reports of them sending people replacement phones with blocked imei's etc (stolen phones).
Think i'll be sending it back to them. The internet settings didn't work, but thanks for the suggestion
Mountainjew said:
Yeah i was thinking that myself, and have read reports of them sending people replacement phones with blocked imei's etc (stolen phones).
Think i'll be sending it back to them. The internet settings didn't work, but thanks for the suggestion
Click to expand...
Click to collapse
Yeah probably a good idea, get them to explain why they had to unlock the bl and SIM lock in order to replace the screen!
You on 3 by any chance?
Sent from my C6603 using xda app-developers app
Kirkymole said:
You on 3 by any chance?
Sent from my C6603 using xda app-developers app
Click to expand...
Click to collapse
Yeah i am.
How do you find your signal? Obviously having no 2G network is, in some cases, a disadvantage.
I only ask as on my HTC One S my signal was fine all the time, now with my Z I find my signal patchy and it takes a while to find any.
Oh and I wonder, does your My3 app work? Mines not working anymore, it always thinks I'm on wifi so won't open any payment pages.
Sent from my C6603 using xda app-developers app
Kirkymole said:
How do you find your signal? Obviously having no 2G network is, in some cases, a disadvantage.
I only ask as on my HTC One S my signal was fine all the time, now with my Z I find my signal patchy and it takes a while to find any.
Oh and I wonder, does your My3 app work? Mines not working anymore, it always thinks I'm on wifi so won't open any payment pages.
Sent from my C6603 using xda app-developers app
Click to expand...
Click to collapse
My signal on the Z was always great when it worked. On my HTC One it's not so good. The three app won't work on my Z, since i obviously have no data connection at the minute. But i never had any issues with it.