Database Develop

Overheating

Hi,
Ive had a few problems with my One but I've stuck with it, more commonly the heat of the phone when playing games. I play all kinds when on the way to work on the tube (its boring) I play candy crush at the moment ( I loathe and love that game) the thing is what I've noticed is that the phone heats up to a point where it feels slightly uncomfortable. Does anyone else have this problem? I know that the likes of real racing 3 makes the phone hot but does anyone else have this same problem with the likes of candy crush (a relatively simple game)
As a test, play the game for 10 - 15 minutes and see how the phone feels in your hand. For me its s bit hot, this is my third and probably not my last HTC one. For me all three have had the same heat problem. Every day tasks are fine, just gaming knocks the heat up quite a bit.
Sent from my HTC One using xda premium

dladz said:
Hi,
Ive had a few problems with my One but I've stuck with it, more commonly the heat of the phone when playing games. I play all kinds when on the way to work on the tube (its boring) I play candy crush at the moment ( I loathe and love that game) the thing is what I've noticed is that the phone heats up to a point where it feels slightly uncomfortable. Does anyone else have this problem? I know that the likes of real racing 3 makes the phone hot but does anyone else have this same problem with the likes of candy crush (a relatively simple game)
As a test, play the game for 10 - 15 minutes and see how the phone feels in your hand. For me its s bit hot, this is my third and probably not my last HTC one. For me all three have had the same heat problem. Every day tasks are fine, just gaming knocks the heat up quite a bit.
Sent from my HTC One using xda premium
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Click to collapse
This sounds exactly like what mine does, except it happens with any activity if the activity is long enough (from gaming to simple web browsing). After about 15 to 30 minutes my battery will be between 37-41C, not making the phone burning to the touch but hot enough to make my hands sweat and holding the device uncomfortable. I was thinking because metal is such a great conductor that this is just a result of the build materials but I'm not sure

It could indeed be an issue of aluminum being an excellent conductor of heat.
Sent from my HTC One using xda premium

Same here, my EVO burns up when I play games for a longer time. The difference is that the EVO 3d has plastic on the back, not aluminium. I think it's HTC's problem...
Sent from my HTC EVO 3D X515m using xda app-developers app

I know that the HTC's of old have had heat issues, primarily the One X had some problems but there have been many more.
I just noticed it when i first got the phone, its really quite a thin phone so i suppose some heat in there is expected, but when playing the likes of candy crush, doesn't appear to be a demanding game compared to the likes of rr3 or a psx emulator. I'm just worried about the long term implications on the internals, is it going to shorten the life of the components? I know my pc is as cool as a cucumber and i'm always on top of cooling with that but theres not a huge amount i can actually do with the phone.
Maybe a cooling pad on a case? Do they even make those?
Could just be an early batch and like i said, mine for the most part is cool, it's just gaming.

couped said:
It could indeed be an issue of aluminum being an excellent conductor of heat.
Sent from my HTC One using xda premium
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Yea i'd thought that, would be good if they'd popped a heat vent in there but it'd ruin the aesthetics of the phone i suppose, it is after all a very pretty phone.

CrappyAlloy said:
This sounds exactly like what mine does, except it happens with any activity if the activity is long enough (from gaming to simple web browsing). After about 15 to 30 minutes my battery will be between 37-41C, not making the phone burning to the touch but hot enough to make my hands sweat and holding the device uncomfortable. I was thinking because metal is such a great conductor that this is just a result of the build materials but I'm not sure
Click to expand...
Click to collapse
Well i'm glad it's not just me anyway I'm going to speak with the people who buy it in my place of work and see if theirs has any of the same issues because if they don't then i'll be swapping it out.
Oh and mines the silver one, not sure if it makes any difference or not.

S6 Edge Getting Hot

Just wanting to hear what everybody has experienced for device temperature so far. When I was setting my phone up I noticed it got almost unbearably hot (to the point it was making the palm of my hand sweat and the metal edge on the power button was pretty hot). Now mind you this was while restoring from my previous device and getting it set up, but I still feel like this might have been abnormal and want to see what everybody else has noticed so far.

My phone was getting pretty warm during the set up process. To the point where I had to set it down. But after the three days I have had it, it has never came close to the same temperature since.

Yup.. Mine gets really warm on the right side when I use it heavy..

Mine also got very hot during setup, mostly on the right side next to the camera. But since setup it's stayed relatively cool. Had it for a couple of days.

Mine gets warm when I make a Google Hangouts voice call on LTE. Gets hot within just a minute or two. To the point I cant touch it to my face... Battery drain is quite intense as well. This is the first phone I've had that got so warm while during a hangouts call.

Just Got my s6 edge a few hours ago and IT is extreme hot. During setting up i needed to take breaks because i couldnt hold in any longer. Lets See tomorrow.

Mine got really hot too. I found a fix though. Stop taking dirty to it.

I know we all hope this is normal...but heat is BAD for electronic components! Thus the need for fans inside PC's and Laptops! Many have now come to the conclusion that heat is what's causing the screen to stop rotating due to toasting the accelerometer/gyroscope. I have also read about the phone getting very hot when using GPS. Warm is one thing...but too hot to hold in your hand is a much bigger problem. I would be surprised if Samsung or the carriers come out with a fix for this issue as it would mean slowing the CPU down, or killing fast charging.

mjs2011 said:
Mine got really hot too. I found a fix though. Stop taking dirty to it.
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Click to collapse
Lol. I find that mine gets hot when rubbing it's curves. But each phone is different.
(for the humor challenged the above was a joke)

Old HTC One M7 screen bowing out suddenly.

I've had an HTC One M7 since september 2013. I've replaced it with an LG G4 last July, but it remained in use for extra game accounts (mostly Clash of Clans) and has sat on my desk in its otterbox for the last 7 months and has not left that desk or been used for anything else but those games. This phone has never been dropped, either.
Tonight, I was dropping trophies on this clash of clans account when I suddenly noticed an orange discoloration on the lower left portion of the screen. It persisted when I hit home and navigated other screens. Puzzled, I looked closer and noticed the screen is bowing out. I can see a small gap starting to form at the center between the glass and the phone's bezel. I can even push it down a little and it comes back up. I took it out of its case and it looks pretty bad.
I have no idea what's causing it to do this suddenly, I haven't mishandled the phone ever. Even worse so, what would cause this if the phone has been pretty much sitting in one place for 7 months? Some basic googling about the problem reveals that this can happen if the battery is swelling. The phone DOES get really hot when I play any game on it, but it always was this way... HTC One M7 seems to be a heat generator. Could my battery actually be swelling? Is there an easy way to tell that this is the reason, and not just the screen's glue wearing off or whatever they used to keep it in the bezel? From what I understand, this phone's battery could explode and either harm me or set fire to my area. I have taken it off the battery charger and turned the phone off and plan to leave it that way until I figure out what's going on.
This HTC One was bought from an AT&T store and was a part of my plan with them, and I'm using its original charging cable. I have run a battery statistics app on the phone and it claims to be in good health, though the operating temperature was kinda high, at 114 F. But do keep in mind I was just running a game moments before.
Can anyone help shed light on how I can figure out what's wrong and possibly fix it? Given the HTC One doesn't have a removable battery, I'm guessing I am down one android device and thus no longer have a unique device to maintain the game accounts... I don't know what to do, or how worried I should be about this.

Hi,
The battery is replaceable, it's just a pain and will take a bit of research and time. I've replaced the screen and battery on mine with no damage whatsoever to the case.
I have a new camera and top speaker waiting to go into my m7 now as I have the purple tint and fuzzy audio issues. My m7 is a Frankenstein phone as it is due to a black front and silver back.
Check out the various you tube videos on tear down. You will have to dissemble the entire phone as the battery is behind the screen. I found you need a guitar pick a Philips 00 screwdriver (I think that's the size) and a plastic pry tool. If your phone is glued shut then work in the pick and wait a few minutes then work it in a little further. The glue seems to release with no damage if you let it slowly separate under slight pressure and don't force it.
If it's your battery that's swelling then I'd hold off using it. Lithium batteries are scary when they malfunction.
Good luck!
Sent from my HTC One using XDA Free mobile app

extreme overheat issues?

Has anyone had issues watching videos at 4k and your phone suddenly gets so hot it's hard to use? I use my phone at Max brightness and even when in air conditioning at around 72.F room temp...my phone is constantly at around 106-107F

My T-MOBILE LG G6 does that.. and it also does that when I use the camera or GPS. It overheats to the point it's hot to hold it.

No issues here with over heating. Have you tried a factory reset??

No issues here either. Also, I have brightness on auto.

StonerSteve420 said:
No issues here with over heating. Have you tried a factory reset??
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Click to collapse
Yeah 3 times

I don't have any issues with that. Have you found a way to fix them for those who do experience that issue?

extream heat shattered camera glass cover
Primal instinct said:
Has anyone had issues watching videos at 4k and your phone suddenly gets so hot it's hard to use? I use my phone at Max brightness and even when in air conditioning at around 72.F room temp...my phone is constantly at around 106-107F
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Click to collapse
Lg Forum
I am a volunteer driver. I was driving the bus from Hope BC to Chilliwack BC on Hwy #1 (freeway) with 10 passengers. While driving at 110 km i had my phone in my shirt pocket. Suddenly i felt a lot of heat coming from my phone. I reached into my pocket and found the heat from my phone to be so excessive i had to remove the phone and toss it into a cubby hole in the dash on the bus. I was concern do to the amount of heat that the heat the phone would burst into flames. I took the phone to Superstore to take it to where i bought it. Once there the service person put the phone on a charger to see if we could start the phone. He noted that the phone was extreamly over heated and said he would send it in for repair. The phone was in a protective casing and upon removing the case he found that covering for the camera was broken . Now i had to remove the phone from my procession for the saftey of my riders and for my own saftey. Now had this phone flared into flames i could have have a very serious crash with several injuries. Now i received a call from my sales reprocenitive stating that my warrantee was cancelled due to the camera cover which might cost .10 cents. I am paying over $900.00 for this phone and have paid for extended warrantee which LG is now saying they will not cover as well. The lying i have heard from LG service reps is unreal. These phones do over heat and the camera lens after looking at it closely shattered because of the over heating. I have never seen such garbage service from any company as i have with LG

Low temperature shutdown issues

Hi
I am into hill walking and mountaineering. I am finding that my note 8 will shutdown if the temperature is below about -5C and I start the camera to take some pics. Once it's shutdown, it will refuse to start until warmed up, and needs a soft reset. It also comes back with 5% showing in the battery but had 80% at the time of shutdown.
It's rather a pain in the neck. My old Xperia Z5, Z3C and Z1 would do -20C without ever having issues.
I am assuming this is just an annoying 'feature' of Samsung devices rather than a fault.
I am thinking of running a background number crunching app to prevent deep sleep! Samsung is not interested, wondered if others had the same issue. If I stick my old Z5 and the Note 8 in my freezer at -15 for an hour the note 8 shuts down, but the Z5 carries on as normal. Prob down to cheap/nasty battery tech in the note 8.
Nigel

That is interesting. I'm going to northern Japan this Sunday for 3 weeks. It will be snow and freezing cold. I'll report back how my Note 8 works there. I really hope mine won't shutdown when i really need to use it.

veletron said:
Hi
I am into hill walking and mountaineering. I am finding that my note 8 will shutdown if the temperature is below about -5C and I start the camera to take some pics. Once it's shutdown, it will refuse to start until warmed up, and needs a soft reset. It also comes back with 5% showing in the battery but had 80% at the time of shutdown.
It's rather a pain in the neck. My old Xperia Z5, Z3C and Z1 would do -20C without ever having issues.
I am assuming this is just an annoying 'feature' of Samsung devices rather than a fault.
I am thinking of running a background number crunching app to prevent deep sleep! Samsung is not interested, wondered if others had the same issue. If I stick my old Z5 and the Note 8 in my freezer at -15 for an hour the note 8 shuts down, but the Z5 carries on as normal. Prob down to cheap/nasty battery tech in the note 8.
Nigel
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Click to collapse
That's a lil concerning -5C = +23F. Last week it was negative -10F here. I was shoveling snow for about an hour, big driveway/sidewalk path aka snowblower needs fixed. I took a few pics and took some calls/text. No shutdowns here. Now at the same time shoveling snow takes a lot of work so maybe my body heat was keeping it warm in pocket.
But at the same time the same could be said about what your doing and body heat idk. We need more people to chime in.
Oh bonus people in hot climates don't be afraid to chime in. Curious how this phone handles the heat. Gets cold here in winter, but really hot and mushy in the summer.

Hi
Mine is not in a pocket, but rather mounted to a chest strap on rucksack so it gets full force of cold and wind - exactly the same as my old Z5 - reason: it is also my GPS for walking and ski-touring. Maybe you can leave yours out in the cold exposed for an hour, then try taking a photo and see if it shuts down?
Nigel

veletron said:
Hi
Mine is not in a pocket, but rather mounted to a chest strap on rucksack so it gets full force of cold and wind - exactly the same as my old Z5 - reason: it is also my GPS for walking and ski-touring. Maybe you can leave yours out in the cold exposed for an hour, then try taking a photo and see if it shuts down?
Nigel
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Click to collapse
You could put it in a crown royal bag with a handwarmer. Would probably keep it warm enough. I live just 80 miles south of Canada in the PNW. It was 7 degrees last week. I left my phone in my car for a while and it was fine. It was really cold, but still working.

it's a glass phone. there is nothing under the glass but the components. that's the difference between it and your sony phone. glass is not a great insulator

Aye, might offer a work-around but not a particularly convenient one. I'll be back with Xperia end 2018 when I am due an upgrade. The phone only appears to actually shutdown when the camera is started while its cold. Must be high current draw, causing a voltage drop that gets detected and the device gets shutdown. Love the screen and pen, and camera, moved from Xperia after three separate devices as they looked old fashioned with their HUGE bezels, and refusal to adopt wireless charging.

It was 2 degrees F here in Nashville TN last week, but I stayed indoors and didn't go outside for any length of time to see how my phone would have been affected. Had some friends who went to the Jacksonville/Tennessee football game a couple of weeks ago.........16 degrees; they left early because they couldn't feel their limbs even with multiple hand/foot warmers...............I wonder how they kept their phones warm.

WaxysDargle said:
it's a glass phone. there is nothing under the glass but the components. that's the difference between it and your sony phone. glass is not a great insulator
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Click to collapse
Its a glass phone in a heavy duty rubber case that I stuck it in! Both phones have a glass front! The wee bit of alu on the rear of the Z5 vs the glass on the Note 8 should not equate to a 15C difference in the temperature the device can withstand while continuing to function. I suspect the real reason is inferior battery tech vs Sony, and over-zealous low voltage detection and device shutdown.
I note that my Samsung 360cam also shutdown due to the cold this weekend gone, but my GoPro kept working.
Nigel

veletron said:
Its a glass phone in a heavy duty rubber case that I stuck it in! Both phones have a glass front! The wee bit of alu on the rear of the Z5 vs the glass on the Note 8 should not equate to a 15C difference in the temperature the device can withstand while continuing to function. I suspect the real reason is inferior battery tech vs Sony, and over-zealous low voltage detection and device shutdown.
I note that my Samsung 360cam also shutdown due to the cold this weekend gone, but my GoPro kept working.
Nigel
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Click to collapse
this could be a result of sammy overcompensating for their note7 debacle last year. the fact that root limits my battery at 80% says a lot.

WaxysDargle said:
this could be a result of sammy overcompensating for their note7 debacle last year. the fact that root limits my battery at 80% says a lot.
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Click to collapse
Isn't that 80% thing due to locked bootloader on Snapdragon? Root on Exynos doesn't have 80% issue, so not sure it's related to those Note 7 problems. The camera issue itself might still be though.

sefrcoko said:
Isn't that 80% thing due to locked bootloader on Snapdragon? Root on Exynos doesn't have 80% issue, so not sure it's related to those Note 7 problems. The camera issue itself might still be though.
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you're right, it is due to locked bootloader and the detection of root. it is no mistake that 80% is the cap when rooted. samsung did that on purpose. it started on models released after the note7, which is why i suspect they are weary of battery troubles, and if you root and begin to alter the system, the chances of an incident go up.
what camera issue are you referring to?

veletron said:
Hi
Mine is not in a pocket, but rather mounted to a chest strap on rucksack so it gets full force of cold and wind - exactly the same as my old Z5 - reason: it is also my GPS for walking and ski-touring. Maybe you can leave yours out in the cold exposed for an hour, then try taking a photo and see if it shuts down?
Nigel
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Click to collapse
I will do that for you. I have a porch on my 2nd floor room. We're supposed to get 6-9 inches again this weekend with below temps close to 0 F maybe below. I will leave it out for an hour then try to use it. Probably will have same problem as you I am guessing.
Especially when phone is exposed like you pointed out and no body heat to keep it warm. Like others pointed out which forgot glass sucks for insulation. But at the same time I thought the note had a few layers of glass? The best house windows are double and tripled layers sumtimes more. They offer good insulation.

WaxysDargle said:
you're right, it is due to locked bootloader and the detection of root. it is no mistake that 80% is the cap when rooted. samsung did that on purpose. it started on models released after the note7, which is why i suspect they are weary of battery troubles, and if you root and begin to alter the system, the chances of an incident go up.
what camera issue are you referring to?
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Click to collapse
Great, thank you for confirming. The camera issue was the one mentioned by OP regarding trouble in colder temperatures. I just meant that while the 80% battery limit wasn't related to battery concerns or safety measures, I can't say with the same certainty that the camera issue described by OP isn't somehow related to that.
Nick216ohio said:
I will do that for you. I have a porch on my 2nd floor room. We're supposed to get 6-9 inches again this weekend with below temps close to 0 F maybe below. I will leave it out for an hour then try to use it. Probably will have same problem as you I am guessing.
Especially when phone is exposed like you pointed out and no body heat to keep it warm. Like others pointed out which forgot glass sucks for installation. But at the same time I thought the note had a few layers of glass? The best house windows are double and tripled layers sumtimes more. They offer good installation.
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Click to collapse
Maybe triple pane windows are made from a special type of glass? Or perhaps the spacing between those layers provides insulation not present on our phones? Not sure, just speculating here...

sefrcoko said:
Great, thank you for confirming. The camera issue was the one mentioned by OP regarding trouble in colder temperatures. I just meant that while the 80% battery limit wasn't related to battery concerns or safety measures, I can't say with the same certainty that the camera issue described by OP isn't somehow related to that.Maybe triple pane windows are made from a special type of glass? Or perhaps the spacing between those layers provides insulation not present on our phones? Not sure, just speculating here...
Click to expand...
Click to collapse
Yeah idk crap a bout house windows lol. You're right they're made out of special glass I believe and spacing exists. Would think even few layers of glass would make some difference in phone? But I am no expert on glass and insulation. So I will just shut up lol.

glass,plastic,metal or whatever material wont do any difference in cold weather with prolonged exposer.( case or no case)
if it takes 10 minutes to get to minus 5 or if it take 30 minutes, you still will get there. the question at hand is at what temp does the phone stop( if it acctualy does).
i think this is the data we are looking for.

Little more insight
https://www.google.com/amp/s/amp.usatoday.com/amp/860460001

It happed recently two times with my S9 Plus at around 0C temperature both time battery was above 50% and after restart it was at 2 percent. i don't know why the this happened at this "happy to work" temprature.