Z1 Overheating and Restarting - Xperia Z1 Q&A, Help & Troubleshooting

So, I just received my Xperia Z1. It's beautiful, I love it! But I think it came with a problem
I got it from Germany and an aunt brought it to Brazil, where I live.
When I first turned on the device and started playing with it, it suddenly restarted. Then it did it again, and again.
So I realized that it was overheating on the top section of the phone. And I don't know if it is charging as it's supposed to, it took 10 min to charge 8%.
And even after I updated it to the last build, it's still overheating and then restarting.
Anyone knows if there is a fix?
And sending it back isn't an option, I don't have anyone going to Germany to get it replaced from Sony
Any help?
Thanks

eduardovitalino said:
So, I just received my Xperia Z1. It's beautiful, I love it! But I think it came with a problem
I got it from Germany and an aunt brought it to Brazil, where I live.
When I first turned on the device and started playing with it, it suddenly restarted. Then it did it again, and again.
So I realized that it was overheating on the top section of the phone. And I don't know if it is charging as it's supposed to, it took 10 min to charge 8%.
And even after I updated it to the last build, it's still overheating and then restarting.
Anyone knows if there is a fix?
And sending it back isn't an option, I don't have anyone going to Germany to get it replaced from Sony
Any help?
Thanks
Click to expand...
Click to collapse
were you playing game when that time?
you need contact sony or the company you purchased

paullu said:
were you playing game when that time?
you need contact sony or the company you purchased
Click to expand...
Click to collapse
Flash the .534 firmware from this thread...
http://forum.xda-developers.com/showthread.php?t=2469191
You have to flash either the Central Europe or the UK LTE firmware (guessing u have the C6903 firmware..)... Use flashtool and flash it.. Its pretty easy... .534 fixed any overheating issues for me... My phone is much cooler... BTW, can you do the following for me and I can tell you which one to install. In the phone dialer input *#*#7378423#*#* and it will bring up the service menu.. select service info and then software info... Paste a screenshot of this screen for me

Sean473 said:
Flash the .534 firmware from this thread...
http://forum.xda-developers.com/showthread.php?t=2469191
You have to flash either the Central Europe or the UK LTE firmware (guessing u have the C6903 firmware..)... Use flashtool and flash it.. Its pretty easy... .534 fixed any overheating issues for me... My phone is much cooler... BTW, can you do the following for me and I can tell you which one to install. In the phone dialer input *#*#7378423#*#* and it will bring up the service menu.. select service info and then software info... Paste a screenshot of this screen for me
Click to expand...
Click to collapse
here is the screenshot man. And how do I flash it? Never done anything like that before. Will it void my warranty?

eduardovitalino said:
here is the screenshot man. And how do I flash it? Never done anything like that before. Will it void my warranty?
Click to expand...
Click to collapse
please read, flashing a stock ftf will not void your warrenty, just look in the dev section for guides to do what you want to do...

u already have it... Looks like its a defective unit

Related

[Q] Xperia T, same screen problem as X8, X10 and so on

Hi
Quick question. I don't know if anyone experienced that with Xperia T. I seem to have the same problem with it as with previous X8 and X10. Screen stays blank after switching on. Just backlight comes on but nothing else. Touch panel still responds as it should but no information visible phone is kinda useless. Just wondered if anyone knows how to fix this. Would it be hardware problem which seems to be going on for quite a while then in sonys mobiles or is it just software glitch? I would buy new screen but not sure if this will fix it.
Phone is updated to latest available firmaware. Done it yesterday with SUS.
Thanks
quban said:
Hi
Quick question. I don't know if anyone experienced that with Xperia T. I seem to have the same problem with it as with previous X8 and X10. Screen stays blank after switching on. Just backlight comes on but nothing else. Touch panel still responds as it should but no information visible phone is kinda useless. Just wondered if anyone knows how to fix this. Would it be hardware problem which seems to be going on for quite a while then in sonys mobiles or is it just software glitch? I would buy new screen but not sure if this will fix it.
Phone is updated to latest available firmaware. Done it yesterday with SUS.
Thanks
Click to expand...
Click to collapse
First I have heard of this probelm, so it sounds like just you.
Use PCCompanion to fix phone.
HAve you flashed anything to the phone, have you rooted it, have you unlocked bootloader.....
gregbradley said:
First I have heard of this probelm, so it sounds like just you.
Use PCCompanion to fix phone.
HAve you flashed anything to the phone, have you rooted it, have you unlocked bootloader.....
Click to expand...
Click to collapse
PC companion stops half way through the process. I've used the other standalone sonys update service to upgrade the phone which has done it no problem but still nothing visible on screen. Only brightens up slightly when switched on but nothing whatsoever visible.
gregbradley said:
HAve you flashed anything to the phone, have you rooted it, have you unlocked bootloader.....
Click to expand...
Click to collapse
quban said:
PC companion stops half way through the process. I've used the other standalone sonys update service to upgrade the phone which has done it no problem but still nothing visible on screen. Only brightens up slightly when switched on but nothing whatsoever visible.
Click to expand...
Click to collapse
I ask again...
gregbradley said:
HAve you flashed anything to the phone, have you rooted it, have you unlocked bootloader.....
Click to expand...
Click to collapse
gregbradley said:
I ask again...
Click to expand...
Click to collapse
Hi
Sorry, forgot to add earlier. No, nothing was done. No bootloader unlocking, no rooting, no other flashing. It just happened when I switched it on couple of days ago. I did have same/similar problem with X10 some time ago but along with just backlight on the screen (nothing else) but phone was in boot loop at the same time. This one just stays on for whatever time you want it and you can hear sounds and feel vibrating when using touch panel. Just trying to determine if it's something simple like faulty lcd (not cheap at all thoguh) or even if I splash out for a new lcd it will not help.
If you have not flashed anything, take it back to the shop for a new one
Sent from the future on my Star Trek communicator.
Sent from my LT30p using XDA premium.
gregbradley said:
If you have not flashed anything, take it back to the shop for a new one
Sent from the future on my Star Trek communicator.
Sent from my LT30p using XDA premium.
Click to expand...
Click to collapse
Not an option. Will have to keep searching for solution. Thanks for trying.
Same problem
quban said:
Not an option. Will have to keep searching for solution. Thanks for trying.
Click to expand...
Click to collapse
Hello, my girlfriend's phone is having the same problem, i can hear the sounds when i slide my fingers over the screen, i can take pictures with the dedicated button, the VolUp and VolDown buttons are working because i hear the beeping, but it's not showing anything on the screen, have you solved this issue? thank you :crying:
guilleglad said:
Hello, my girlfriend's phone is having the same problem, i can hear the sounds when i slide my fingers over the screen, i can take pictures with the dedicated button, the VolUp and VolDown buttons are working because i hear the beeping, but it's not showing anything on the screen, have you solved this issue? thank you :crying:
Click to expand...
Click to collapse
Hi
Yes I did. Fitted new screen! Only £160 pretty much the same as new phone now.
Was your phone damaged in any way (spilled water on it, dropped it)?
quban said:
Hi
Yes I did. Fitted new screen! Only £160 pretty much the same as new phone now.
Was your phone damaged in any way (spilled water on it, dropped it)?
Click to expand...
Click to collapse
No man, she just was charging it up, then she plugged it out, and after that it was working but with the screen off , so is it a hardware problem and not software problem?
guilleglad said:
No man, she just was charging it up, then she plugged it out, and after that it was working but with the screen off , so is it a hardware problem and not software problem?
Click to expand...
Click to collapse
In my case was hardware. In yours might be not. I'm not that much of an expert so my only suggestion would be to do hard reset. Did you try that? Hold power button for about 15-20 sec.
quban said:
In my case was hardware. In yours might be not. I'm not that much of an expert so my only suggestion would be to do hard reset. Did you try that? Hold power button for about 15-20 sec.
Click to expand...
Click to collapse
I just have reinstalled JB Stock ROM and nothing, the Display is death, the weird thing is the Digitizer works, i can even hear when i touch the buttons, anyway thank you.
Would it be strange to suggest you should contact Sony for warranty?
Sent from my LT30p using xda app-developers app

[Q] Xperia TX problem? Please help me!!!!

Hi everyone, I purchased my Xperia TX 2 months ago in Singapore and now I return to my home country- Vietnam. My phone was working good till last week.
I was surfing via 3G on my phone and i remember it was 3% battery left and then BANGGG...My phone turned black and i though it was out of battery.
Then I charged it on wall socket as usual and saw the red notification light as usual but it disappeared after a while. I couldnt turn it on anymore. I charged it for 4 hours and the screen kept the same.
I have tried to press "power +up/down volume" keys and its still frozen. Only the red light vibrates and nothing more.
I DIDNT unlock the boot loader, water, or drop it. I use my phone for daily uses and usually connect with the Sony Companion so I make sure again its not rooted yet.
Finally, I bring it on the customer service and they said its because of my fault to unplugged it when flashing ROM bla bla bla. i though Its because they have not seen any problem like this before since Xperia TX has not been released in Vietnam yet and they could not turn the phone on or connect it to PC. So, I left it there this morning and wait for the result.:crying:
Does anyone have the same problem with me? Is it the hardware or software problem? Is it the Sleep of Death (SOD) mentioned in some thread here? PLEASE show me how to fix it!
Have you tried taking out the battery, wait awhile and put it back again and plug the phone for charging again?
But since it's already in the service center, no need to worry, they can repair whatever the problem is.
Tapatalked from my TX
Rycon33 said:
Have you tried taking out the battery, wait awhile and put it back again and plug the phone for charging again?
But since it's already in the service center, no need to worry, they can repair whatever the problem is.
Tapatalked from my TX
Click to expand...
Click to collapse
Already man! BUt it wont work I hope that they can fix it for me. I am regretting abt pictures, apps and stuff which havent been back-up yet (
Hawstein said:
Already man! BUt it wont work I hope that they can fix it for me. I am regretting abt pictures, apps and stuff which havent been back-up yet (
Click to expand...
Click to collapse
you should have tried the backup and restore app of Sony bro, copy the backup to your PC and then restore it later after your phone got back from service center
anyways, next time try that app, it saves a lot of time
and about service center, they are quite very good in service quality
Hawstein said:
Already man! BUt it wont work I hope that they can fix it for me. I am regretting abt pictures, apps and stuff which havent been back-up yet (
Click to expand...
Click to collapse
I have the same problem, Orange light, wont turn on or respond no matter what i do. But i have not removed the battery yet, so wish me luck. Wont buy a Xperia ever again!.
Have try with Sony Update Service?
Xelestial01 said:
I have the same problem, Orange light, wont turn on or respond no matter what i do. But i have not removed the battery yet, so wish me luck. Wont buy a Xperia ever again!.
Click to expand...
Click to collapse
Dont be so pessimistic like that dude, We are just not so lucky at all Best luck to you!
Hawstein said:
Dont be so pessimistic like that dude, We are just not so lucky at all Best luck to you!
Click to expand...
Click to collapse
Yesterday i tried removing the battery and it was no use. I am mad because i just lightly used the product for less than 2 weeks, took good care of it, and wont be able to return it because I am in another country. So that is 539 USD wasted.
Hey, anything could solve this problem?
As many threads about this (Or a similar problem) suggest you just need to leave you rphone on charge for at least 24 hours. Use a wll charger not a USB.
Do not touch the phone in this time, just wait. If after this it does not charge, it appears your battery is FUBAR'd
Hey, device more than 24 hours when there is no change, still red light. I had some battery nothing helps. Help please what can be done? Thank you.
tomer2828284 said:
Hey, device more than 24 hours when there is no change, still red light. I had some battery nothing helps. Help please what can be done? Thank you.
Click to expand...
Click to collapse
Do you know someone else with a phone that yu could borrow their battery to see?
I take it you have checked whether the charger works and tried other chargers?
Another trick I have heard of in the old X10 forum is to cut the end of your charger lead and directly put red wire onto positive end of battery and black wire onto the negative end and charge the battery that way. But do this at your own risk. I have no way of knowing if this will work on the TX and it may even make the battery worse....but for a last chance it may be worth a go.
Edit
Also, its not yet been 24 hours since my post saying leave it plugged in for 24 hours...so maybe following instructions to the letter is something to go with in the future...
Hey, thanks for the experience to help and sorry for publication in both forums. I just gave up. I tried another battery I have another battery ... Did not work I think just the CPU burned or something? Sony is waiting for a reply on the matter. Unfortunately I did not buy the device in my country is not out here so I'm not sure I'd have a warranty. Thanks again
tomer2828284 said:
Hey, thanks for the experience to help and sorry for publication in both forums. I just gave up. I tried another battery I have another battery ... Did not work I think just the CPU burned or something? Sony is waiting for a reply on the matter. Unfortunately I did not buy the device in my country is not out here so I'm not sure I'd have a warranty. Thanks again
Click to expand...
Click to collapse
Got the same problem. No one can resolve this, and Sony refusing to repair a month old phone if you bought it not in your country. What a shame.
Bought new phone instead of bricked one.

C6603 boot only with charger plugged in

Hi guys,
i am here for a long long time and you all have helped me solving many many problems i have had with HTC HD Mini, LG Optimus Black P970, Samsung Galaxy SII I9100 an now Sony Xperia Z C6603. Thanks for all your hard work!
But now i have a strange problem that i never have had before.
Until 02.08.2013 all was working fine. Installed nothing from there on. No Apps, no ROM etc....
My phone only starts when plugged to charger. USB or wall. If not plugged in it stops booting mostly at Sony-Logo.
Sometimes it starts up to the XPERIA-Logo and sometimes i can see the coloured lines moving from left to right.
Then suddenly the screen tuns off an thats it.
I tried to update with SEUS (.244). Locked back the bootloader before. - same problem.
Reinstalled a ROMAur .244 with its kernel- same problem
Installed ExistenZ V4 (.423) - same Problem
flashed DoomKernel v09 with flashtool - same problem
flashed original kernel with flashtool (.423) - same problem
Updated with PC Companion (.244) - same problem
flashed DoomKernel v09 with flashtool - same problem
flashed original kernel (.244) - same problem
I flashed original ROM (.423 with flashtool - same problem
flashed only kernel (.423) with flashtool - same problem
When i start the phone after clean installation with charger battery stats tells me my battery is charged with 55%.
After second start it tells me the battery is loaded to 91%.
Third start tells me its loaded to 41%.
Then, fourth start, charged to 55% and so on.......
I sent it to SONY W-Support in May. Problem was overheating with "Sudden-Death". They changed the mainboard with new IMEI.
Now, three month later, the described Problem.
Yesterday i sent it to W-Support (ww.w-support.co.) again.
I am interested in your opinion anyway.
What could have caused this problem. Which software or hardware problem could this be?
I found no explanation on google or your page.
I will tell you what the support team has done when my phone is back....if someone is interested and has same problem in future....
Best regards,
Dingoman10
Overclocking???
Sent from my C6603 using xda premium
gm007 said:
Overclocking???
Sent from my C6603 using xda premium
Click to expand...
Click to collapse
Never overclocked. I am too afraid of killing my phone..
I "underclocked" in DoomKernel v09...min freq 134 -> max freq 1243
Do you usually use any chargers other than the original one?
Sent from my C6603 using xda premium
gm007 said:
Do you usually use any chargers other than the original one?
Click to expand...
Click to collapse
Normally i use the original one.
But sometimes i use the one from my Samsung I9100. 1000mA maximum.
Its safer to load slowly...
Back again...
Today I got information about the repair status of my XZ.
They changed the battery.
Don`t know why and for now I don`t know if this was the last problem.
The repair center sent it back to me tonight.
I will see when I have the phone back an first of all I will root it
Maybe tomorrow or at Saturday.
I will report if any other problem occurs.
If someone will got same issues like me he now will know that its his battery....
Finally, someone who has experienced the same problem as I am going through right now.
The only difference is that I have a Xperia ZL C6503.
The symptoms are exactly the same in every way. I actually already ordered a new battery off eBay, I already have the phone dismantled up to, and including, the battery (very simple procedure).
The only question I have in addition to what has been said already is, if the tech who replaced the battery mentioned any precautions you should have from this point on?
Have you had any similar issue since you got it back?
Thanks a million,
:good:
jabsrocha said:
Finally, someone who has experienced the same problem as I am going through right now.
The only difference is that I have a Xperia ZL C6503.
The symptoms are exactly the same in every way. I actually already ordered a new battery off eBay, I already have the phone dismantled up to, and including, the battery (very simple procedure).
The only question I have in addition to what has been said already is, if the tech who replaced the battery mentioned any precautions you should have from this point on?
Have you had any similar issue since you got it back?
Thanks a million,
:good:
Click to expand...
Click to collapse
No similar issue but phone got black and does not load or start in any way. I took original package and bill, went to the store where i bought it an gave it back. Now i am awaiting my money back.
I am now on HTC ONE X +....
Dont want to get the same phone with maybe same problems again.
Talked to SONY and gave them the advice not to produce mobile phones any more because they are destoying their good work done in digital cameras, TVs, radios etc.
I am really disappointet about this phone.
The design is top but thats not all you have to do....
Thanks to all that helped me and all members of this part of the forum.
Ill never leave
Just to let everybody know that my Xperia ZL is back.
Got my new battery today, installed it and "it's alive". I did quite a bit of research while I was waiting for the battery and seems any mobile phone can have this problem if you don't use the appropriate charger.
Needless to say, I'm going to be alto more careful how I charge my phone from now on.
Thanks
---------- Post added at 12:12 AM ---------- Previous post was at 12:07 AM ----------
Just to let everybody know that my Xperia ZL is back.
Got my new battery today, installed it and "it's alive". I did quite a bit of research while I was waiting for the battery and seems any mobile phone can have this problem if you don't use the appropriate charger.
Needless to say, I'm going to be a lot more careful how I charge my phone from now on.
Thanks
After so long I got Xperia Z. Not even after a month of purchase I am having same problem as mentioned. I use the geniune charger. :crying:

SUDDEN/UNTIMELY Death of my Xperia Z1

It looks like my phone is dead. I had it checked on repair store and they tried to reprogram and sort of downgrade the OS but unfortunately they weren't able to. Same thing happened. The second repair store said that the back panel has to be opened to check the internal of the phone but I didn't agree to do that.
I'm still trying to charge it today when I got home but still the same no LED light while charging. This is very frustrating as I spent a lot money to have this phone and didn't last for 2 months. Very disappointed. I will never, ever buy from an OL shop again. The warranty is void when I upgraded the OS as per the retailer so no replacement happened. Now I don't have enough money to buy a new one. Have to save up again and will take a couple of months to buy one.
Disappointment.
ermond012 said:
It looks like my phone is dead. I had it checked on repair store and they tried to reprogram and sort of downgrade the OS but unfortunately they weren't able to. Same thing happened. The second repair store said that the back panel has to be opened to check the internal of the phone but I didn't agree to do that.
I'm still trying to charge it today when I got home but still the same no LED light while charging. This is very frustrating as I spent a lot money to have this phone and didn't last for 2 months. Very disappointed. I will never, ever buy from an OL shop again. The warranty is void when I upgraded the OS as per the retailer so no replacement happened. Now I don't have enough money to buy a new one. Have to save up again and will take a couple of months to buy one.
Disappointment.
Click to expand...
Click to collapse
Sorry to read that.
Same happened to me yesterday. I was flashing new firmware and after unplugging from computer phone did not start anymore. Charged overnight, but no. It seems completely dead.
matikl said:
Sorry to read that.
Same happened to me yesterday. I was flashing new firmware and after unplugging from computer phone did not start anymore. Charged overnight, but no. It seems completely dead.
Click to expand...
Click to collapse
Tons of XZ1 dead and sony dont care they simply want our monney thats all i think its time to say goodbye to sony after over 10 years SE fan boy !
matikl said:
Sorry to read that.
Same happened to me yesterday. I was flashing new firmware and after unplugging from computer phone did not start anymore. Charged overnight, but no. It seems completely dead.
Click to expand...
Click to collapse
Thanks for taking your time in reading this post. Disappointed right? Huge amount of money spent for this but then this is what we get. Though I'm still somehow hoping that it will still get revived. Did Sony let us down?
Meni30 said:
Tons of XZ1 dead and sony dont care they simply want our monney thats all i think its time to say goodbye to sony after over 10 years SE fan boy !
Click to expand...
Click to collapse
My mistake is I bought mine from an OL shop here in the Philippines, not from a Sony or Xperia store. I still love Sony, I still want a Z1 but to be honest right now I'm not that 100% sure if I'm gonna buy another one. Though there's no other option out there for me outside Sony aside from Apple (I guess).
ermond012 said:
Did Sony let us down?
Click to expand...
Click to collapse
Try Sony forum, they might be able to help you.
Regards,
~J2C
Just2Cause said:
Try Sony forum, they might be able to help you.
Regards,
~J2C
Click to expand...
Click to collapse
Thanks for that. I will post there. Hope they could somehow help me on this.
You guys experimenting with different firmwares, and if you brick your phones you blame it on Sony ? I don´t know if is something like that there for Qualcomm chips but I liked on my Tegra devices that I could restore even a hard bricked device with Nvflash...
ermond012 said:
Thanks for that. I will post there. Hope they could somehow help me on this.
Click to expand...
Click to collapse
Looks like your boot partition has been wiped. That's where kernel is stored. Without kernel, your device won't boot, neither recognize any plugged in cable (USB to computer either Charger).
They're two ways to solve this.
Claim your warranty to change your motherboard.
Find someone who know to revive dead Xperia Z1.
Hope this help.
good luck bro
omegahanggara said:
Looks like your boot partition has been wiped. That's where kernel is stored. Without kernel, your device won't boot, neither recognize any plugged in cable (USB to computer either Charger).
They're two ways to solve this.
Claim your warranty to change your motherboard.
Find someone who know to revive dead Xperia Z1.
Hope this help.
Click to expand...
Click to collapse
That is not true. Without a kernel you should still be able to boot into fastboot mode (bootloader) or into flashmode and be able to reflash your device.
Sent from my C6903 using XDA Premium 4 mobile app
JTAG the phone should work but it requires a pro and since it's a new phone I highly doubt that there's any one out there who can do that you might have to wait also you will lose warranty permanently since it requires them opening your phone and soldering. Or send to Sony and pay whatever price they ask for to get it fixed.
Sent from my C6903 using xda app-developers app
Vippo321 said:
You guys experimenting with different firmwares, and if you brick your phones you blame it on Sony ? I don´t know if is something like that there for Qualcomm chips but I liked on my Tegra devices that I could restore even a hard bricked device with Nvflash...
Click to expand...
Click to collapse
Just so you know my phone isn't rooted or anything. I didn't do anything with it aside from updating it to JB 4.3 via Sony Update Service. That's all. That's why I'm so disappointed on why this happened to me wherein I'm not doing anything in it. It's perfectly usable before this happened.
ermond012 said:
Just so you know my phone isn't rooted or anything. I didn't do anything with it aside from updating it to JB 4.3 via Sony Update Service. That's all. That's why I'm so disappointed on why this happened to me wherein I'm not doing anything in it. It's perfectly usable before this happened.
Click to expand...
Click to collapse
Man than I am sorry fot that, but in your case I would probably send it back to Sony repair center for a warranty repair. I don´t know how it is in your country but I think in every normal country is the manufacturer responsible for the warranty and not the seller, so you even don´t need to contact the company from where you bought your phone, just send it back to the nearest sony repair center and they will repair your device. And if its needed, then don´t say that the phone died after update, just say them that the phone died by itself from nothing...
Vippo321 said:
Man than I am sorry fot that, but in your case I would probably send it back to Sony repair center for a warranty repair. I don´t know how it is in your country but I think in every normal country is the manufacturer responsible for the warranty and not the seller, so you even don´t need to contact the company from where you bought your phone, just send it back to the nearest sony repair center and they will repair your device. And if its needed, then don´t say that the phone died after update, just say them that the phone died by itself from nothing...
Click to expand...
Click to collapse
Yeah man, that's what I will actually today. I'll go to the nearest Sony Service Centre and have it check. Yep I'd say that I haven't upgraded it yet to 4.3. Service fee would be fine since it's not from a Sony store. As long as it will be revived it's fine with me. That is actually my last hope.
Don't blame Sony for that.
First off all - Mercedes sometimes have faulty cars, of course Sony has too but blame whole system for that won't get you nowhere.
If you had flashed custom kernels or ROMs this things could happen...
For all others - if you aren't sure what are you doing don't try to unlock bootloader or root your device...
Wait for a few weeks/months and we'll have better solution...
All devs here warned you - 4.3 on Z1 is new and every ROM and kernel or root method is in test phase...
It's ridiculous to blame Sony for flashing custom stuff and brake you device...
If you haven't then there's no reason not to use your waranty rights...
No matter where did you bought your device you have to have waranty!
Sent from my Z1
funky0308 said:
Don't blame Sony for that.
First off all - Mercedes sometimes have faulty cars, of course Sony has too but blame whole system for that won't get you nowhere.
If you had flashed custom kernels or ROMs this things could happen...
For all others - if you aren't sure what are you doing don't try to unlock bootloader or root your device...
Wait for a few weeks/months and we'll have better solution...
All devs here warned you - 4.3 on Z1 is new and every ROM and kernel or root method is in test phase...
It's ridiculous to blame Sony for flashing custom stuff and brake you device...
If you haven't then there's no reason not to use your waranty rights...
No matter where did you bought your device you have to have waranty!
Sent from my Z1
Click to expand...
Click to collapse
No flashing of files or rooting or whatever happened. Updated to 4.3 via SUS. That's all. That's why like I said I'm kinda upset as I didn't do anything other than upgrading the OS to 4.3 via SUS then this sudden death happened.
ermond012 said:
No flashing of files or rooting or whatever happened. Updated to 4.3 via SUS. That's all. That's why like I said I'm kinda upset as I didn't do anything other than upgrading the OS to 4.3 via SUS then this sudden death happened.
Click to expand...
Click to collapse
I know, I was referring to all others who had.
But what's wrong with your waranty then?
If you updated via official Sony apps and programs?
Sent from my Z1
funky0308 said:
I know, I was referring to all others who had.
But what's wrong with your waranty then?
If you updated via official Sony apps and programs?
Sent from my Z1
Click to expand...
Click to collapse
As per the man I talked to when I went into the store the warranty is voided when I updated my OS to 4.3. I can only use the service warranty if I don't do ANY modification of OS or whatever on the phone even if it's from PCC or SUS. Stupid policy.
ermond012 said:
As per the man I talked to when I went into the store the warranty is voided when I updated my OS to 4.3. I can only use the service warranty if I don't do ANY modification of OS or whatever on the phone even if it's from PCC or SUS. Stupid policy.
Click to expand...
Click to collapse
Dont tell em that u have upgraded the OS they wont figure it out because they need to change the whole mainboard ...

NFC problem

Hi everybody!
I have a problem on my Sony xz3 I bought one month ago and I just realized NFC was "not supported", as nfc check says.
In configuration, there is a nfc menu but nothing in it.
I didn't modify anything and I bought it re furnished.
Do you think there is something I could try before asking an exchange?
Hope to hear from you soon
Laurent
chances are that it is a Japanese vibrant of the phone and was flashed to a other region firmware. Previous user remove nfc system apk to prevent battery drain
You may need to reflash the original region firmware
First of all, thank you very much for your answer!!!
Would you accept to tell me how to proceed?
Best regards,
Laurent
I must add that I used sony pc companion to renew the "firmware" but it didnt change anything.... But, if I understand what you say, it might be a foreign phone not matching with the version?
And my XZ3 model is H8416 with android 10
Hope it helps...
Device Info HW - Apps on Google Play
Hardware and software information app for Android devices.
play.google.com
Check this app and see what version you actually have
Alex5699 said:
Device Info HW - Apps on Google Play
Hardware and software information app for Android devices.
play.google.com
Check this app and see what version you actually have
Click to expand...
Click to collapse
Hope it helps...
And thank you for your help!
I have the same problem. I bought a refurished phone from back market, even if the vendor is a spanish reseller (iREPACK). I've run the Device Info HW app, too, and now? Thank you for the reply!
abj79 said:
I have the same problem. I bought a refurished phone from back market, even if the vendor is a spanish reseller (iREPACK). I've run the Device Info HW app, too, and now? Thank you for the reply!
Click to expand...
Click to collapse
I also bought it from iRepack!
That strange... I finally sent it back a few days ago ans they are going to see if they have a better one...
But now it seems either they all have this problem in spain or I dont know what happens to these xz3
I will let you know about thé next steps with iRepack...
I've the same report for my XZ3
if you have the IMEI of that phone could you please send me it in private?
I think i will Ask for m'y Money back and try to find another reseller Somewhere else...
However,i Saw iRepack didnt have any other xz3 (except maybe thé one you are going to sens back in thé next few days lol)
abj79 said:
if you have the IMEI of that phone could you please send me it in private?
Click to expand...
Click to collapse
I dont have it any more and it cant bé thé same, they received my phone back this morning
Mine is grey, I've received it the 15th, three days ago.
abj79 said:
Mine is grey, I've received it the 15th, three days ago.
Click to expand...
Click to collapse
Mine was a green one...
I finally was refunded and bought a fully working nfc xz3 from a back market seller called
Concord Service Center
in Romania
Happy!
I just wanted to post that I got hit with one of these too.
A cheap XZ3... $245Aus on eBay... which I bought to tide me over until I could buy a more expensive phone.
On the back is says it's an SOV39. A Japanese phone locked to "au by KDDI". But it is refirmware'd to H8416. The version for USA and much of Europe.
And yeah, you use it for a day and it seems fine, until you find out the NFC doesn't work and the Bluetooth is really flaky.
(And it just sucks that they didn't implement proper Gestures in Sony's Android 10)
So, the obvious moral of the story is beware of super cheap XZ3 phones.
gregmcp said:
I just wanted to post that I got hit with one of these too.
A cheap XZ3... $245Aus on eBay... which I bought to tide me over until I could buy a more expensive phone.
On the back is says it's an SOV39. A Japanese phone locked to "au by KDDI". But it is refirmware'd to H8416. The version for USA and much of Europe.
And yeah, you use it for a day and it seems fine, until you find out the NFC doesn't work and the Bluetooth is really flaky.
(And it just sucks that they didn't implement proper Gestures in Sony's Android 10)
So, the obvious moral of the story is beware of super cheap XZ3 phones.
Click to expand...
Click to collapse
I have Sony Xperia XZ3 AU Kddi but i don't have problem until now all function is good. But for root no access since need unlock permanent network subset and bootloader.

Categories

Resources